Facebook Marketplace Isn't Available To You | Why Does This Happen and How To Fix It?

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  • เผยแพร่เมื่อ 13 มี.ค. 2024
  • About a year ago, I opened a Facebook account for the exclusive purpose of using the Marketplace. I used it regularly through the Spring and Summer. The equipment I'm interested in takes a lull during the winter. While I do still occasionally look through the listings, I hadn't purchased anything from it in a few months.
    As of a couple weeks ago, I have lost access to Marketplace with no explanation as to why and no way to refute it. The "support" pages, which are a total abomination, offer a small quantity of Q & A type blurbs regarding the product, including links at the bottom which lead to other pages, which ultimately direct you back to the original one. It's an endless cycle with no solution.
    There is absolutely no way to contact any kind of customer service representative for Facebook that I can find unless it directly relates to the sale of an item or a specific transaction with a specific user, both of which are inapplicable to me as I have not sold anything on there. How a handful of prebaked problems and solutions are supposed to encompass all trouble an end user may encounter with the product to such a thorough degree that no customer service is needed is beyond me.
    This is not an isolated problem -- there are countless complaints about this issue that can be found through a simple Google search. Several people I know have also had this happen within the last month.
    Since this is an unsolvable problem that Facebook and/or Meta appear to have not a single iota of concern for, the only option I'm provided with is to stop using the product. I fail to see how that's a reasonable business model or satisfactory answer to any consumer, but that's what I've been presented with. It's unfortunate because Facebook Marketplace is the primary platform for purchasing larger used items locally. I had great success with it, while it worked.
    ‪@facebookapp‬ Fix this! It's abysmal.
    #facebook #facebookmarketplace
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ความคิดเห็น • 72

  • @JordanU
    @JordanU  4 หลายเดือนก่อน +16

    Before all the inaccurate commentary starts flowing in regarding the age of the computer and operating system, these factors have nothing to do with the problem. I have attempted to access Facebook Marketplace on both a current version of Windows 11 as well as a mobile platform and get the same results.

    • @WalterKnox
      @WalterKnox 4 หลายเดือนก่อน +4

      Got to love it whenever you are having any issue, and people start jumping up and down and screaming about how you are using an old machine or old software and that is the cause of all of your issues.

    • @aarondunn1489
      @aarondunn1489 4 หลายเดือนก่อน

      The Jordan... I didn't know you had a the Facebooks.

    • @OfficialxSimple
      @OfficialxSimple 2 หลายเดือนก่อน

      @@WalterKnox
      Just gotta love those types of people. They gaslight everything, and feel that they're entitled to something.

    • @WalterKnox
      @WalterKnox 2 หลายเดือนก่อน

      @@OfficialxSimple yeah, I get it all the time. Earlier this week my internet went out, and after troubleshooting for an hour, came to the conclusion that it was the cable companies issue. I called them and they just said it was my modem (they really want you to rent their modem, and if you use your own they blame everything on that.) after a bunch of back and forth I gave up and figured I would give it another shot the next day. About 2 hours later I get a notification that the outage has been resolved. So that whole time they had an issue and knew about it, but still blamed my equipment with no basis for doing so.

  • @connorm955
    @connorm955 4 หลายเดือนก่อน +6

    I opened a Facebook account for marketplace as well in addition to the vintage TV groups. I had a different issue with marketplace, but thankfully it was resolved.

    • @JordanU
      @JordanU  4 หลายเดือนก่อน

      Thanks for letting me know.

  • @vedranviviklasic
    @vedranviviklasic หลายเดือนก่อน +3

    I use Facebook only AND ONLY for buying and selling stuff . You are probably the only person that understands me. I have been trying for months to get back there but I can´t find any solution.
    But yeah, this is some crap and some shaddy shit going on in the background

    • @JordanU
      @JordanU  หลายเดือนก่อน

      I am not the only person, I suspect there's thousands upon thousands of people effected by this nonsense.

    • @swrvy4201
      @swrvy4201 20 วันที่ผ่านมา

      @@JordanU im right here with yall

  • @elliottsimmons9024
    @elliottsimmons9024 4 หลายเดือนก่อน +6

    AI (Artificial Intelligence), more like AUI (Artificial UnIntelligence)

    • @JordanU
      @JordanU  2 หลายเดือนก่อน +3

      I hate AI so much.

  • @anvina3
    @anvina3 หลายเดือนก่อน +2

    This made me laugh so much. Same thing has happened to me. I’m so frustrated and feel exactly the same as you. 😂

    • @JordanU
      @JordanU  หลายเดือนก่อน

      It's unbelievable how many people this has happened to.

  • @tony_floped
    @tony_floped 4 หลายเดือนก่อน +6

    This has unfortunately happened to me as well, and it is very frustrating. I’ve sent a report numerous times and still nothing!!

    • @JordanU
      @JordanU  4 หลายเดือนก่อน +1

      I really don't understand how this is deemed satisfactory.

  • @logi_noob5734
    @logi_noob5734 หลายเดือนก่อน +1

    This guy matches my enery cause its so dumb im a seller on marketplace and i tried to make a new account and only lasted me 2 or 3 months and then boom you're banned like what?

  • @diymaster101
    @diymaster101 4 หลายเดือนก่อน

    I had the same thing but eventually it sorted it self out I made a new account then one day like 3 months after it came back and I get happy it worked but now it happens again to my other account and it’s ridiculous to wait 3 months after this happens

    • @JordanU
      @JordanU  2 หลายเดือนก่อน

      Thanks for letting me know.

  • @viccytor5633
    @viccytor5633 3 หลายเดือนก่อน

    This happened to me before a couple of months ago, and it somehow fixed itself, and now it's happening again. Idk how something like this is just overlooked 🤦‍♂️

    • @JordanU
      @JordanU  3 หลายเดือนก่อน

      I just regained access a few days ago. Facebook has enough of a monopoly that it can get away with ignoring issues like this, which isn't right.

  • @torythefanman
    @torythefanman 4 หลายเดือนก่อน

    Iv noticed this happening to a bunch of peoples accounts since last year. Iv had my Facebook account for over 10 years..iv yet to have this happen to me. So far, there hasn't been a resolution for this issue..

    • @JordanU
      @JordanU  4 หลายเดือนก่อน

      This is really abysmal.

  • @LemontTheFanMan
    @LemontTheFanMan 4 หลายเดือนก่อน +1

    Wow bro that’s messed up and eBay is a ripoff this is really unfortunate I hope things work out for you soon

    • @JordanU
      @JordanU  4 หลายเดือนก่อน

      It really is bro. It's not right.

  • @themastergambiarraofc7925
    @themastergambiarraofc7925 4 หลายเดือนก่อน

    the same thing happened to me and this was the only place where I bought fans for my collection and that's where I got my nv 16 my marketplace is the same way

    • @JordanU
      @JordanU  4 หลายเดือนก่อน

      Not good.

  • @sccpsteve
    @sccpsteve 4 หลายเดือนก่อน +1

    This is like modern Google, but worse. Bad help articles, people getting locked out frequently, bossing people around, and somewhat not intuitive. (Although I must give them credit for some things)

    • @JordanU
      @JordanU  4 หลายเดือนก่อน

      It's absolutely abysmal.

  • @psychodelo
    @psychodelo 2 หลายเดือนก่อน

    have you resolved this issue? i had the same problem.

    • @JordanU
      @JordanU  2 หลายเดือนก่อน

      After a few months, my access returned. I was never able to file any kind of request for support. As far as I know, there is no way to fix this other than wait and hope.

    • @psychodelo
      @psychodelo 2 หลายเดือนก่อน

      Really? This really sucks! You don't even get a response if you file a report.

    • @JordanU
      @JordanU  2 หลายเดือนก่อน

      @@psychodelo There is simply no customer support for the platform, which is unacceptable.

    • @tjonz849
      @tjonz849 2 หลายเดือนก่อน

      I’ve been banned since October 2023 fb sucks so bad

  • @numaticjoe
    @numaticjoe 3 หลายเดือนก่อน

    its an absolute joke, its happened to my account too now for a few months (i'd guess around 4 ish)
    today i decided id had enough and tried fixing it but nothing has worked
    edited the DOB on there and cleared the cache which managed to get a bugged page to load but nothing else. Ive submitted a report but i highly doubt theyll do anything let alone even read it. the only real workaround is creating a new account and using that but its a pain swapping between the two

    • @JordanU
      @JordanU  3 หลายเดือนก่อน

      How did you submit a report? I haven't even been able to get that far.

  • @thomasday2351
    @thomasday2351 4 หลายเดือนก่อน

    I Use Facebook But I Don't Particularly Use Marketplace! But I'm So Sorry That You Are Experiencing This.

    • @JordanU
      @JordanU  2 หลายเดือนก่อน

      Thanks for letting me know.

  • @user-pr9lw9de8j
    @user-pr9lw9de8j 4 หลายเดือนก่อน +1

    that website is trash. my bookface account actually got banned for absolutely no reason. tried to create another, and they told me to use my real name...whatever.

    • @JordanU
      @JordanU  4 หลายเดือนก่อน

      It really is trash. The only reason I'm even trying to give it a second chance is because the Marketplace seems to be the best source for vintage items around here.

  • @inactivetus
    @inactivetus 4 หลายเดือนก่อน

    This happened to me just the other day and i have no idea

    • @JordanU
      @JordanU  4 หลายเดือนก่อน

      Not good.

  • @Cw2nh
    @Cw2nh 4 หลายเดือนก่อน

    That is so stupid things like that are happening like on Facebook. Why is this happening to people
    I hate Facebook for that now.

    • @JordanU
      @JordanU  4 หลายเดือนก่อน

      It really is stupid.

  • @CartierEd
    @CartierEd 4 หลายเดือนก่อน +1

    Sorry you are experiencing this. I just checked and I don’t have an issue. Give old Zuckerberg a message! Hope you can get it fixed!

    • @thomaswilkins8168
      @thomaswilkins8168 4 หลายเดือนก่อน

      Yeah, like the Zuck is going to fix anything!

    • @JordanU
      @JordanU  4 หลายเดือนก่อน +1

      There's no way to contact him, or anyone else, that works there! It's abysmal.

    • @OfficialxSimple
      @OfficialxSimple 2 หลายเดือนก่อน

      @@JordanU
      The only way and hope that Meta's team will see and act on is if their app reviews, and google reviews start going down at a major rate... Though, I don't see Meta doing anything no matter their reputation. They're a dictatorship.

  • @AliyahsToyChannel
    @AliyahsToyChannel 3 หลายเดือนก่อน +1

    Meta and Facebook need to be sued, this should be open for a legal actions or lawsuit

    • @JordanU
      @JordanU  3 หลายเดือนก่อน

      It's a free service, I don't see what legal basis there is.

  • @inactivetus
    @inactivetus 4 หลายเดือนก่อน

    i just used my other account and so far im good

    • @JordanU
      @JordanU  4 หลายเดือนก่อน

      OK

  • @gracepowell420
    @gracepowell420 2 หลายเดือนก่อน

    Literally waited like a year to finally gain access and can’t even have it. I’m infuriated.

    • @JordanU
      @JordanU  2 หลายเดือนก่อน

      This is infuriating.

    • @gracepowell420
      @gracepowell420 2 หลายเดือนก่อน

      @@JordanUI ended up creating a new email and a new account. I’m so disappointed

  • @VintageCollections
    @VintageCollections 4 หลายเดือนก่อน +2

    Mine has been doing that too, it really annoys me because I buy fans and other stuff off there all the time. Meta is just trying to lose users.

    • @JordanU
      @JordanU  4 หลายเดือนก่อน

      Meta has successfully lost me as a user.

  • @djbrucebanner9882
    @djbrucebanner9882 4 หลายเดือนก่อน

    I like it

    • @JordanU
      @JordanU  4 หลายเดือนก่อน

      I don't.

    • @Butchey24
      @Butchey24 4 หลายเดือนก่อน

      ​@@JordanU now that's a new response to his comment. I agree with you, but it seems like you posted the video hoping for people's assistance or input, rather than just seeking agreement or disagreement.

  • @Allabking2
    @Allabking2 3 หลายเดือนก่อน

    this video is funny asl

    • @JordanU
      @JordanU  3 หลายเดือนก่อน

      I don't think so.