My St Croix Rods Warranty Service Experience.

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  • เผยแพร่เมื่อ 4 ธ.ค. 2024

ความคิดเห็น • 18

  • @shaneeasterberg8256
    @shaneeasterberg8256 11 หลายเดือนก่อน

    Had the exact issue with my BassX rod, sent it in and same thing happening to the new one they sent me in exchange and Def not happy with the $50 they charge for the replacement. I've switched all mine up to the Dobyns Fury rods now. Love the Fury series

    • @MattCaldwellFishing
      @MattCaldwellFishing  11 หลายเดือนก่อน

      I did not have to pay $50 for the replacement.

  • @j.s.3297
    @j.s.3297 6 หลายเดือนก่อน

    It seems st croix rods break fairly often...it took 3 years for my friend to get his bass x rod replaced.

    • @MattCaldwellFishing
      @MattCaldwellFishing  6 หลายเดือนก่อน +1

      I might be making a part 2 to this video. I just broke my Mojo Bass Frog rod last week. I’ve had it for 10 years. First St Croix I’ve actually broken myself. So I’ll talk about my experience the 2nd time around. Stay tuned to the channel for that one.

  • @davemathis4215
    @davemathis4215 6 หลายเดือนก่อน

    Does it cost for shipping or anything?

    • @MattCaldwellFishing
      @MattCaldwellFishing  6 หลายเดือนก่อน

      No extra shipping costs.

    • @davemathis4215
      @davemathis4215 6 หลายเดือนก่อน

      @@MattCaldwellFishing wow I just watched a bunch of other videos a host of different guys had to pay 50 or 60 dollars to replace 100 dollar rods I just had a first my little panfish broke on a big crappie so I’ve been watching videos lol I found a couple like this one but others were unhappy lol guess I’ll find out . And thx

  • @paulsullivan36
    @paulsullivan36 6 หลายเดือนก่อน

    I recently had to pay $50 to have my Triumph replaced with the St. Croix warranty… you didn’t mention having to pay any money with your replacement

    • @MattCaldwellFishing
      @MattCaldwellFishing  6 หลายเดือนก่อน

      I did not pay anything to have my rod replaced. I believe the victory series is a higher tier warranty than your triumph.

    • @mr.cleanmclean7231
      @mr.cleanmclean7231 6 หลายเดือนก่อน

      when I filled out the warranty form there was no payment option. Do I wait for an email from them and then pay?

    • @MattCaldwellFishing
      @MattCaldwellFishing  6 หลายเดือนก่อน +1

      @@mr.cleanmclean7231
      They sent me an email with a service phone number to call

    • @mr.cleanmclean7231
      @mr.cleanmclean7231 6 หลายเดือนก่อน

      @@MattCaldwellFishing thank you very much…how long did it take for I to receive an email after submitting the warranty form. I’ve been waiting for almost two weeks for a response from st croix

    • @mr.cleanmclean7231
      @mr.cleanmclean7231 6 หลายเดือนก่อน

      Thank you…How long did it take for u to receive an email after submitting the warranty form. I’ve been waiting for about two weeks now

  • @URBJK
    @URBJK 3 หลายเดือนก่อน

    buyer beware. Trying to get in contact with st croix to honor a warranty defect is impossible. I submitted my warranty claim August 3, 2024. after waiting 17 days i never heard from them. tried emailing and calling several times and they don't respond or call back. it has now been 23 days and no response. The warranty is on a Legend Extreme, the handle came loose in only a few months.

    • @MattCaldwellFishing
      @MattCaldwellFishing  3 หลายเดือนก่อน

      That sucks to hear. I guess everyone has different experiences. I have had nothing but good experiences.