This Smart Home Remote Over-Promised

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  • เผยแพร่เมื่อ 14 ต.ค. 2024

ความคิดเห็น • 112

  • @adampreiser
    @adampreiser 3 หลายเดือนก่อน +31

    They just released it way too soon. Hopefully they sort these things out quickly. There are many harmony people that want an off-ramp.

    • @beardfm
      @beardfm  3 หลายเดือนก่อน +6

      Same, their co-founder DM's me and said they're working on a bunch of fixes, so hopefully soon!

  • @hmurchison8123
    @hmurchison8123 3 หลายเดือนก่อน +24

    I had such HIGH hopes. The design looks solid, the promise and market is there. Keeping working on it SwitchBot.

    • @beardfm
      @beardfm  3 หลายเดือนก่อน +8

      They DM'd me after I publish to say they're working on a bunch of bug fixes, so, fingers crossed!

    • @CarlRyds
      @CarlRyds 22 วันที่ผ่านมา

      @@beardfmThe problem with companies shipping things before they are ready is not just frustrated users but this videos and others I’ve seen with similar problems will live on the internet forever, putting potential customers off buying it - Something high up executives don’t seem to understand when they say “just ship it, we’ll fix it later”

  • @BrandonFeldmeier
    @BrandonFeldmeier 3 หลายเดือนก่อน +5

    I've been a Switchbot user for 10+ years & have multiple SB devices.They have always been a solid IoT company, otherwise I wouldn't have stayed with them. Being a Harmony user I'm definitely rooting for this remote. Seems like they released it a little prematurely. I'm hoping this was intentional to generate more data & feedback to bring the remote up the level you & I are anticipating. I've got faith in Switchbot & I hope they don't let me down with this one, because this has the potential to be huge.

    • @beardfm
      @beardfm  3 หลายเดือนก่อน

      I've had switchbot stuff for a while and agree, they're usually great! Hoping for software updates and bug fixes.

  • @abrahamviera5788
    @abrahamviera5788 11 วันที่ผ่านมา

    I have been looking for a Universal remote that replaces the Harmony, and I saw this SwitchBot. I thought it was promising, but I found this video explaining if I should buy the remote. Well done explaining your input; I really appreciate it.

  • @sygyzy
    @sygyzy หลายเดือนก่อน +2

    As a fan of the Logitech Harmony, I was really looking forward to the SwitchBot Universal Remote. I am so glad I watched this video. It was so well done and explained in an easy-to-follow way exactly all the steps you took and how frustrating the experience was. I have never been so impressed with the storytelling experience while being upset at how bad the product experience was.

    • @beardfm
      @beardfm  หลายเดือนก่อน

      Appreciate the kind words, and I had big hopes for this remote too...

  • @davidrojas6457
    @davidrojas6457 3 หลายเดือนก่อน +7

    Yeah, I think we're all desperate for that perfect Harmony replacement, but people forget that Logitech had years of development (and failure) before they had that evergreen product. What we need is a company who doesn't just wanna make a quick buck and can stick around for the long haul.

  • @CxA234
    @CxA234 3 หลายเดือนก่อน +2

    So, I just spent two FRUSTRATING HOURS trying to set this up, first as a universal remote, then with the Hub Mini set up as a Matter device. Pretty much faced all the issues you mentioned.
    At this stage, I am just going to return this. Not waiting for the promise of future updates.

    • @beardfm
      @beardfm  3 หลายเดือนก่อน

      Sorry to hear, but yes it's a frustrating experience. hopefully bug fixes are coming soon!

  • @davidb4443
    @davidb4443 หลายเดือนก่อน +1

    Has the experience changed now that version 4.0 of the firmware has been released? A lot more devices seem to be directly supported now.

  • @mrgray1379
    @mrgray1379 3 หลายเดือนก่อน +2

    Awesome video. I purchased one and was very disappointed at the lack of "universal" support or basic devices like an audio receiver, as noted in the video. I emailed support, and they suggested I add the hub and try again. This needs to be more accurate as I purchased the device, assuming basic functionality would be 'out of the box' working. I am returning it and will continue to search for a replacement for my Harmory (RIP).
    Great video, Stephen.

    • @lionelh152
      @lionelh152 หลายเดือนก่อน

      For search devices , there is no icon for audio or home receiver, neither xbox ps2/3 game console use for play dvd bluray !!!!
      console Hub seem to be use to record infrared ( receiver) , remote seem to have ir emitter.bluetooth remote cant be record....( reverse ing..?). The number of 2024 infrared and bluetooth remote in switchbot remote database seem not existant( very few, many old around 2010).All best recommanded devices in all kind of review ( journal, youtube, ASR forum) should be supported ( like wiim ultra audio stereo streamer bluetooth remote....). Strange way to detect model (TV or real remote) by only use on/off button ! You ll have to create i think most of the time your own remote from real remote. There is not a lot of brand for universal remote that support bluetooth remote. Switchbit do it fir firestick and apple ( great add for us). The only value is their device connect to their hub that already support matter ( not thread) compatible with their hardware bluetooth device ( motor, sensor ).I think the software on remote could run on android since all android phone has more spec than their universal remote...In the past : ir remote from promixis girder let us create a custom layout remote. Many years after; Harmony logitech hardware remote with their windows os software let user share our custom remote recirding and let us create custom action. In 2024 many devices are control using bluetooth remote ( less power like BLE) and wifi by android apk and microphone on remote to use with voice assistant ( amazon, google, appke). Swichbot use bluetooth but miss microphone ( next version?). Switchbot database of ir and bt remote should be update ti succeed . I find mail best way to send suggestion wit photo ... but switchbot implement in apk a kind of web application and use chat for support. The remote layout gui they implement use the same design ( widget icon ) . To compare with webdesign , they use a kind of framework like bootstrap to easy and quickly create their remote look and feel . The remote database use one input form field text that could be remote model name or device name model. Really hope wifi ll be use for remote and more bluetooth remote ll be supported.
      i ll try to ask to implement gui remote to see if they care of their customers by chat? Bluetooth is not a common protocol in domotic because bluetooth device are not bluetooth repeater ( mesh network like zigbee zwave) and share same frequency that others device ( 1st wifi version at 2,5ghz ) . I understand why end user give up ! Chat is available but no forum where people can express freely only private chat ( see playstore before buying but limit number of words for users omments)

  • @rlad116
    @rlad116 3 หลายเดือนก่อน +1

    Good video, if those bugs and kinks get worked out (like you've mentioned from twitter DM's) I can see this company being a great entry point for me to finally get into the smart home eco system

    • @beardfm
      @beardfm  3 หลายเดือนก่อน +1

      I'm hoping so! They've just added Apple TV support, but there are still some bugs to fix. We'll see!

  • @R1MikeGoatStatus
    @R1MikeGoatStatus 3 หลายเดือนก่อน +7

    It’s gonna get a update and work properly don’t worry man

    • @chrgeorgeson
      @chrgeorgeson 3 หลายเดือนก่อน

      They might add updates, which I believe they will , however this is the product as it is today and Switchbot shouldn't have released this in its current form.

  • @verticostate
    @verticostate 3 หลายเดือนก่อน +1

    Thanks a bunch for the thorough review. I was tempted to get it but i will hold of till it actually works properly and as advertised. I have the Hub2 already so maybe i will play around with the scenes in the meantime :)

    • @beardfm
      @beardfm  3 หลายเดือนก่อน

      I'm keeping mine hoping for some bug fixes that the company has promised. We'll see!

  • @Obtuse94
    @Obtuse94 2 หลายเดือนก่อน

    This review was so freaking awesome and helpful! Thank you!

  • @CarlRyds
    @CarlRyds 22 วันที่ผ่านมา

    Classic example of shipping things before they are ready

  • @ronaldchan3401
    @ronaldchan3401 3 หลายเดือนก่อน +1

    Today I got the latest firmware update. What a mess, you can control more devices now, but I have a JVC projector and it's not on the list, I also have a dreo fan and it's not on the list and I have a marantz receiver of course not on the list. What do you really support?

  • @Anon-df2qj
    @Anon-df2qj 3 หลายเดือนก่อน +1

    I was really excited when I saw this remote (I already have hub2 and many SwitchBot devices). I think I read that many of the functions would be coming in early July. I sure hope they get this sorted. Thanks for reviewing.

    • @beardfm
      @beardfm  3 หลายเดือนก่อน

      I'm hopeful and still holding on to it! Will update if there are significant fixes and feature additions.

  • @BenBazan
    @BenBazan 3 หลายเดือนก่อน +3

    Out of curiosity if you check settings-general-matter accessories, do you see the hub 2 there? If so delete it and try and add to Apple home after resetting the hub 2.

    • @beardfm
      @beardfm  3 หลายเดือนก่อน +2

      Oh shoot, this absolutely worked. I have the buttons in the Home app now... will wait for some bug fixes that SwitchBot has promised and will review again!

    • @BenBazan
      @BenBazan 3 หลายเดือนก่อน

      Looking forward to seeing the next review on this one, I’m still on the fence at the moment.

  • @markb9038
    @markb9038 3 หลายเดือนก่อน

    Thanks for the great video. All of my AV gear is in a cupboard controlled by my Harmony Hub, with one IR blaster from the hub coming through the wall to control my TV. When I start an activity from my Harmony Elite remote I basically rely on the hub and blaster to do all the work.
    So, with this device, am I right to assume I could trigger a hub activity from the remote, but then the remote won't auto switch to an activity-style button setup with the remote? Also, does the hub have any IR blaster extensions?

  • @alondinbar6193
    @alondinbar6193 3 หลายเดือนก่อน +2

    Is it possible to connect it to home assistant? Than more devices will exposed to the remote?

    • @beardfm
      @beardfm  3 หลายเดือนก่อน

      I haven't used Home Assistant so unsure...

  • @AngryApple
    @AngryApple 2 หลายเดือนก่อน

    they need to fix the bugs and the weird setup. Also Home Assistant support is a must have. Im okay if this needs an Hub 2 but Home Assistant should be Incredible high on their list to implement

  • @void_maxiii
    @void_maxiii หลายเดือนก่อน +1

    Very informative video, really helped with the decision of buying one :)

    • @beardfm
      @beardfm  หลายเดือนก่อน

      Glad it was helpful!

  • @pauledwards8721
    @pauledwards8721 2 หลายเดือนก่อน

    Have you seen they’ve just released an app update to correct the issue of scanning remotes from other devices?
    Although not sure if you’ve tried yet but they broke the routine setup on the Hubs a while ago, any complex routines fire the commands in a random order 🙈, only fix is to put a delay between commands (which is a minimum of 5 seconds and you’re limited to 10 delays total), makes menu navigation unusable now via routines (this feature worked fine on the original Hub release firmwares).

  • @aircomba
    @aircomba 3 หลายเดือนก่อน

    Same experience for me as well, which is a huge bummer especially after the high their S10 vacmop had me on. Big deflation and huge opportunity missed. If they had two ground breaking products in a row like that it would have been enormous for their brand and customer base

  • @ABC589
    @ABC589 3 หลายเดือนก่อน +1

    Your comments at 3:35 about only the Hub 2 having Matter support. There has since been an update to the Hub Mini so if you have the newer USB-C model then you can have Matter Support. Whether the Hub Mini USB-C has the support for the remote I have no idea.

    • @beardfm
      @beardfm  3 หลายเดือนก่อน

      I just checked their website, and you're right! I have the hub mini as well, but the same issues persist there.

  • @heroedeleyenda05
    @heroedeleyenda05 3 หลายเดือนก่อน

    thanks! you saved me 60 bucks, 100 considering i would have to buy the hub 2 (even though i own the hub1)

  • @bobpatin2197
    @bobpatin2197 2 หลายเดือนก่อน +3

    I wish I'd seen this video before I bought it...
    I never got things working, but was able to send it (and the Hub 2) back to Amazon for a full refund.

    • @beardfm
      @beardfm  2 หลายเดือนก่อน

      Yeah, they say updates are coming but I'm unconvinced.

  • @jankentpedersen2993
    @jankentpedersen2993 27 วันที่ผ่านมา

    Hello how did you manage to get your TCL Tv to work - mine ( 98x955 or QM8) is not listed and I can not add the source button when i add it manually ?

    • @beardfm
      @beardfm  26 วันที่ผ่านมา

      I had to do learning from another TCL remote.

  • @owenashcroft8167
    @owenashcroft8167 3 หลายเดือนก่อน +1

    Sounds like a come back in 9/12 months product.
    In the meantime I’m going to move my broadlink rm pro and use that for ir blasting so jumping around hdmi inputs is less of a hassle, because I had to remove the hdmi controlled hub in the middle because my problem device was the Apple TV, if anything else turned on it would wake up and steal the input everytime

    • @beardfm
      @beardfm  3 หลายเดือนก่อน

      Hadn't heard of that...may need to check out the rm pro

  • @DanielGuterman
    @DanielGuterman 2 หลายเดือนก่อน +1

    I already have a sofabaton how does this compare? Anyone used both?

  • @Rollexm
    @Rollexm 3 หลายเดือนก่อน +1

    YOU ARE THE GRRREATEST!
    Let me just stick to my Hub 2 and control it with my phone. I picked up the Blind Tilt with the Hub.

    • @beardfm
      @beardfm  3 หลายเดือนก่อน +1

      Appreciate that 🙏🏻 and the SwitchBot founder sent me a DM that they're working on bug fixes, so I'll update if it improves!

  • @mr2cqql
    @mr2cqql 3 หลายเดือนก่อน +4

    I got it monday and plan to return it tomrrow.

    • @GravitySandwich
      @GravitySandwich 3 หลายเดือนก่อน +3

      Same, what a waste

    • @graychenault1435
      @graychenault1435 3 หลายเดือนก่อน +1

      Ditto. Wish I had seen this review before I impulse purchased at prime day discount.

  • @AlbertoAIG
    @AlbertoAIG 3 หลายเดือนก่อน +1

    On the web it says that many of the functions you need don’t appear until July

    • @JoshFisher567
      @JoshFisher567 3 หลายเดือนก่อน

      On Amazon it also says scenes require a network connection so those don't work without the Internet yet claim it's all local. Well, they say network but what else would it be for? The remote connects to the hub via BT and this thing seems useless without the hub as it doesn't have WiFi, only BT and IR.. It also says Matter only works through home kit which is an odd thing to say because matter is supposed to be universal. I guess the hub may need internet access for older Zigbee devices but outside that there is zero reason for it to need an internal connection after setup to work.

  • @Technology4Seniors
    @Technology4Seniors 3 หลายเดือนก่อน

    Thank you for this review!

  • @denmaakujin9161
    @denmaakujin9161 3 หลายเดือนก่อน

    Good review. I was thinking of getting on prime day, but clearly a skip for now

  • @kwanizac
    @kwanizac 3 หลายเดือนก่อน

    I was excited about this video until you mentioned Phillips hue lol.
    Now I need to reassess all what you say

  • @jbwise2002
    @jbwise2002 3 หลายเดือนก่อน

    It seems like not having the Denon remote control was a Huge factor in your issues and would have been a better review with that included. I think you maybe got early adopter issues bc I have seen other reviews without these issues.

    • @beardfm
      @beardfm  3 หลายเดือนก่อน

      Technically I was able to program all the buttons for the Denon I needed matching from the Harmony hub. The biggest issues are inherent bugs with the device and software. Will update if I see improvements with coming updates.

  • @yoruneko34
    @yoruneko34 2 หลายเดือนก่อน +1

    Haw man you miss harmony remotes. I subscribe immediately.

    • @beardfm
      @beardfm  2 หลายเดือนก่อน +1

      I do! And appreciate it!

    • @yoruneko34
      @yoruneko34 2 หลายเดือนก่อน

      @@beardfm what are we supposed to do without universal remotes? Roll over and die?

  • @michaelgonzalez5643
    @michaelgonzalez5643 2 หลายเดือนก่อน

    I would return it. You could be waiting for a long time for an update or another brand might make a better remote

  • @michalkotnowski
    @michalkotnowski 3 หลายเดือนก่อน

    Have you seen FW V2.4 released yesterday? I wonder, if anything has improved?

    • @mr2cqql
      @mr2cqql 3 หลายเดือนก่อน

      No, doesnt control my Dreo fan, Jvc projector, Marantz cinema 70s and dyson heating and cooling fan.

  • @jeffhale1189
    @jeffhale1189 3 หลายเดือนก่อน

    Thanks for sharing. Blessings on your day.

  • @KevinB333
    @KevinB333 3 หลายเดือนก่อน

    Thanks. This is exactly what I was looking for

  • @Moisesmora10
    @Moisesmora10 2 หลายเดือนก่อน

    Thank you! I was thinking of purchasing this remote but now I will stay away.

    • @beardfm
      @beardfm  2 หลายเดือนก่อน +1

      Yeah, hopefully it gets significant software updates, but not worth it right now.

  • @SteveBarajas
    @SteveBarajas 3 หลายเดือนก่อน +2

    Still have my Harmony Elite Remote that controls my Home Theater ill never get rid of it lol

    • @BrandonFeldmeier
      @BrandonFeldmeier 3 หลายเดือนก่อน +1

      Amazing how a "semi" unsupported device still kicks all of the others asses, old & new. Harmony, with all its flaws, is still king👑

  • @adriftatlas
    @adriftatlas 3 หลายเดือนก่อน

    I saw the remote in a Verge article and was excited until I found out it required their hub. Like why?
    Why can't we have a simple dirt cheap Matter remote with a few buttons to control lights and stuff? Something along the lines of a WizMote but Matter compatible. Why are all of them janky and cost $35+?

    • @beardfm
      @beardfm  3 หลายเดือนก่อน +1

      It's true, you would think it's possible especially with thread and Bluetooth LE

  • @lionelh152
    @lionelh152 หลายเดือนก่อน

    Next gen SB Remote should mix 1) unfolded circle remote 3 and 2) ZM-RM01 4) aquara M2. IR Database are old and too limited ( 3 devices for BLE remote.).i have LG TV magic remote so SB remote unusable ( wait update). No Audio video receiver icon ...so no remote devices (wiim ultra) in DB. Hub is mandatory to record IR with SB hardware remote , SB hub 2 ll do less than aquara M3 hub that is also thread border router. All SB devices use BT beetween hub and devices ( no zigbee no zwave see).

  • @troybryantIII
    @troybryantIII 3 หลายเดือนก่อน

    Seems like you made this process so much harder. I have Dreo fans, Govee lights, and even generic fans. This remote controls my marantz and TV and everything else. So I watched this vid like why are you making this so difficult.....

  • @lionelh152
    @lionelh152 หลายเดือนก่อน

    Samsung smarthing station support matter AND dual band so 5Ghz ( voir gammatroniques matter domitique)

  • @matroska80
    @matroska80 2 หลายเดือนก่อน

    Why needing hub 2! I hope they open it to any hub. I have it and it is useless

  • @MazzEffect7
    @MazzEffect7 3 หลายเดือนก่อน +2

    Sigh...I feel like all of these universal remotes find a way to fall short. Every. Single. Time.

  • @brainguynyc8729
    @brainguynyc8729 3 หลายเดือนก่อน

    Damn you, Logitech!

  • @DjBlaaack
    @DjBlaaack 3 หลายเดือนก่อน +5

    Can’t control anything with a remote control. Nice.

    • @beardfm
      @beardfm  3 หลายเดือนก่อน +1

      SwitchBot co-founder reached out and said there are many bug fixes coming, we'll see!

  • @locust76
    @locust76 หลายเดือนก่อน

    We wouldn’t need any of this if HDMI-CEC didn’t absolutely suck!!!

  • @JamieElgie
    @JamieElgie 3 หลายเดือนก่อน

    @stephen Shortcut request: read the next calendar item’s location (easy) then send it to my Tesla (hard). I know off topic

    • @beardfm
      @beardfm  3 หลายเดือนก่อน

      Ooo I don't even know if Tesla can accept that kind of data

  • @emka2347
    @emka2347 27 วันที่ผ่านมา

    i miss my harmony fully working...

    • @beardfm
      @beardfm  26 วันที่ผ่านมา

      Same!

  • @effrem123
    @effrem123 3 หลายเดือนก่อน

    Looks like a Moes tuya remote control😮

  • @theonetheonlyYMCA
    @theonetheonlyYMCA 3 หลายเดือนก่อน

    Did you actually reset the Hub2 into Matter Pairing mode? There is a trick, and SwitchBot has given explicit Pairing Instructions. If i can do my best to recall:
    Step1: Press and Hold ON and OFF White Light Button on ur Hub2 for 15 secs - you will see that the screen blanks out and then come back on.
    Step 2: Copy the numeric code on the Matter Pairing Screen on your SwitchBot Hub2 Settings - DO NOT COPY THE MATTER QR.
    Step 3: Go to Apple Home, add accessory > then select More Options > then choose My Accessort isn't shown here > input the numeric code from the Matter setting of your Hub2.
    Step 4: Enjoy your Matter enabled Hub2.
    PS. I learn this the hard way, during the initial launch and I am still trying to figure out why the conventional QR Scanning doesn;'t work for SB Hub2 for now.

  • @Dricus
    @Dricus 3 หลายเดือนก่อน

    I was hoping to integrate this with Google TV and Homey 😢

    • @beardfm
      @beardfm  3 หลายเดือนก่อน

      It's unfortunate...

  • @darshansheth3853
    @darshansheth3853 3 หลายเดือนก่อน

    Just watching you explaining your frustration.. is pretty painful 😢

    • @beardfm
      @beardfm  3 หลายเดือนก่อน +1

      It's sad, but they've DM'd me and promised some bug fixes so will follow up if I see improvements!

    • @darshansheth3853
      @darshansheth3853 3 หลายเดือนก่อน

      @@beardfm thats great to hear! Looking forward to your positive satisfied review soon haha

  • @TheFirmest
    @TheFirmest 2 หลายเดือนก่อน

    I realize it's a review for a remote control, but you know we're all wondering why you can't just use your phone to control everything. The most common reason to use a handheld remote control is for your guests and kids that use the system. That reason is getting old and there won't be a reason to ever use a universal remote when your phone is always in your pocket. Get Savant, it's not as expensive as it used to be

    • @beardfm
      @beardfm  2 หลายเดือนก่อน

      Hadn't heard of Savant before and it looks awesome. Really just want something to control the devices I already have though, and Harmony was a great solution before.

  • @howardstover4641
    @howardstover4641 3 หลายเดือนก่อน

    If I cannot do it with my phone, i probably don’t need it

  • @effrem123
    @effrem123 3 หลายเดือนก่อน

    All this automation, instead of being more complex and intuitive and universally compatible, is increasingly a failure.😢

  • @lionelh152
    @lionelh152 หลายเดือนก่อน

    The wifi protocol is 2,4 when all phone is now 5ghz and when new wifi is already 6Ghz in france with wifi 6 and 6E... str dn 1080 from sony ( what hifi choice 2017!!) has both dual mode (2 or 5Ghz). And this recent hub don't have 5Ghz !!!! Really serious when samsung watch support 5ghz ? Many people will have headachr if watch, phone, tv avr pc box modem is set using 5Ghz wifi instead 2,4GHz. Hipe there is router that connect 2,4 to 5ghz network so all is transparent smooth without frustration about frequency !!!!
    A NON SENSE !!!

  • @ryalsandrew
    @ryalsandrew 3 หลายเดือนก่อน

    Tv too high

  • @johnszatkowski6898
    @johnszatkowski6898 2 หลายเดือนก่อน

    Read enough reviews and this is a half-baked device that just CAN'T deliver! I CANNOT replace an Amazon Fire remote as it has NO Bluetooth remote features and just LACKS in SO many areas! I would NOT waste your money here and look into Sofa Button U2 remote and you can "teach" it ANYTHING and run macros from a single button press and does Bluetooth so it works GREAT with Amazon Fire products and works with ANY IR product! SwitchBot missed the mark here BIG-TIME! This remote is JUNK!

  • @MrVinnyVp
    @MrVinnyVp 2 หลายเดือนก่อน

    This was so painful to watch! 😩

    • @beardfm
      @beardfm  2 หลายเดือนก่อน

      It's a shame : /

  • @lionelh152
    @lionelh152 หลายเดือนก่อน

    My playstore review about better hardware to buy for less. Should upgradre their remote database from 2010 See playstore comment

  • @michaelangeloabarreto4588
    @michaelangeloabarreto4588 3 หลายเดือนก่อน

    Welp that looks completely useless

  • @WellFedProductions
    @WellFedProductions 3 หลายเดือนก่อน

    What a disaster of a product

  • @PhillyZibit
    @PhillyZibit 3 หลายเดือนก่อน +1

    Aw, you gotta give it that Hub Two and spit on that thang! 🥲

    • @beardfm
      @beardfm  3 หลายเดือนก่อน +1

      😂 wow

    • @PhillyZibit
      @PhillyZibit 3 หลายเดือนก่อน

      Joke aside thank you for you great videos! :)