Do you have a solution for inserting the cleaning unit back into. I tried to get cleaning unit back in but it would not work. Is there a possible part that is broken and needs to be replaced.
There is a part inside the machine that cleans the drum off called a drum wiper assembly. Often the squeegee becomes detached from this assembly and blocks the cleaning roller from going into the machine. Shine a flashlight in the cavity and see if you see this or something else blocking the cleaning roller. Here is a link to the part so you can see what it looks like.www.iteminconline.com/033k04980_033k04980-033k04981-xerox-colorqube-8570-8870-8580-8880-8700-8900-drum-wiper-blade-assy.htm
iteminc Thanks. Do you know if there is a step by step repair guide for replacing the part. Hopefully, that is the only part needed. Thanks I will order it.
Thank you item inc
Do you have a solution for inserting the cleaning unit back into. I tried to get cleaning unit back in but it would not work. Is there a possible part that is broken and needs to be replaced.
There is a part inside the machine that cleans the drum off called a drum wiper assembly. Often the squeegee becomes detached from this assembly and blocks the cleaning roller from going into the machine. Shine a flashlight in the cavity and see if you see this or something else blocking the cleaning roller. Here is a link to the part so you can see what it looks like.www.iteminconline.com/033k04980_033k04980-033k04981-xerox-colorqube-8570-8870-8580-8880-8700-8900-drum-wiper-blade-assy.htm
iteminc Thanks. Do you know if there is a step by step repair guide for replacing the part. Hopefully, that is the only part needed. Thanks I will order it.