A Look Inside: Call Center Careers | AT&T

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  • เผยแพร่เมื่อ 14 ธ.ค. 2016
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    A Look Inside: Call Center Careers | AT&T
    • A Look Inside: Call Ce...
    / att

ความคิดเห็น • 394

  • @mikkirose85
    @mikkirose85 7 ปีที่แล้ว +439

    These people have NEVER worked in a call center a day in their lives.

  • @brielabrioso6245
    @brielabrioso6245 4 ปีที่แล้ว +168

    I used to work at a att call center, I was miserable and I hated having to go to work there. It was just a job for me and I needed one. There is nothing rewarding about answering hundreds of calls from angry customers. I worked for the retention call center in houston. Never again!!!!

  • @krsmovie1939
    @krsmovie1939 5 ปีที่แล้ว +227

    Saying "Hello, Sir, how can I help you?" everyday 100 times is an exciting job? LMAO

  • @denicewilliams9907
    @denicewilliams9907 6 ปีที่แล้ว +172

    No one has fun doing this. It's all an act.

  • @blu3so1ocup93
    @blu3so1ocup93 7 ปีที่แล้ว +162

    and if u don't offer in every single call they will fire you

  • @sashabrat097
    @sashabrat097 2 ปีที่แล้ว +7

    Also they don’t tell you truth, if your numbers (metrics) aren’t good you’re fired

  • @rd392
    @rd392 6 ปีที่แล้ว +160

    Don’t believe them... it’s a trap

  • @stephanief6094
    @stephanief6094 4 ปีที่แล้ว +44

    It's crazy how they make this commercials sound like heaven on earth and everyone looks so happy but they should really put people that is on the border of crying and wanting to run away and never look back because call centers are the worse place to work at

  • @dante5622
    @dante5622 2 ปีที่แล้ว +6

    The call center wouldn’t be so bad if AT&T didn’t sell stupid landlines. The job however pays really well. $75k easily. Just show up and don’t be late.

  • @franciscoalvarez2875
    @franciscoalvarez2875 ปีที่แล้ว +4

    These actors deserve an Oscar!

  • @MrRoboto81
    @MrRoboto81 3 ปีที่แล้ว +124

    “If you’re looking for a role that’s gonna provoke you...”

  • @sheldonxwilliams
    @sheldonxwilliams 5 ปีที่แล้ว +128

    Best part of the job is getting cussed out

  • @bluesky4385
    @bluesky4385 3 ปีที่แล้ว +42

    Call centers are a difficult place to work. I've worked in several when I was laid off from an airline job. Or when I needed a part-time job. Some employees have worked in them for years. I give them credit for being able to stick it out, because the calls can be a strain at times. Not to mention constantly being monitored by supervisors.

  • @dsmdallas2466
    @dsmdallas2466 6 ปีที่แล้ว +241

    LMAO this is so FAKE

  • @YourAverageHikikomori
    @YourAverageHikikomori 5 ปีที่แล้ว +43

    get this job if you want a piece of your soul that can never leave

  • @ironyuppie2089
    @ironyuppie2089 4 ปีที่แล้ว +60

    These people giving the interviews were probably outside consultants or officers who either never spent a day on the phones at all or haven’t held a call center position in over a decade.

  • @mikeangelo8210
    @mikeangelo8210 3 ปีที่แล้ว +34

    I dont love my job as an at&t but i need my job. Its not always a stressful shift for me there are customers who can really inspire you, those customers who are appreciative of what you did to them and telling you i really appreciate your help, youve been a big help fpr me today, you made my day better, ive been calling and talking to diff representative and you are heaven sent to me thanks for resolving my concern today... again i dont love this kind of job but with those kind of customer who are very compassionate, they are making it more easier for you to somehow love your job....

  • @albertojrsalcedo7790

    At&T is the best account wherein you would learn how to have fun and be a conversationalist

  • @Native722
    @Native722 4 ปีที่แล้ว +10

    LMAO those call center employees look like execs in suits.

  • @morkmork9859
    @morkmork9859 2 ปีที่แล้ว +6

    I'm in training under this account, this week is our ojt. manifesting that I will be able to pull off my training and sell lines. I will be endorse and stay working in the company for a very long time. will be able to provide for my family. make them proud. MANIFESTING~✨