Would you have paid $2400 for this flight on Iraqi Airways? Let me know in the comment section below...also follow my friend Shayan on instagram.com/mesopotamian_guide/ - Thanks :)
@JoshCahill Bro, Most of the people you saw skipping the line are either corrupt politicians and/ or their relatives ""especially"" in First Class, there's no way the crew would recognize this many people unless its arranged. The average monthly income in Iraq is around $500 and in many cases its way less than that so $2400 is just impossible for an average Joe. there's a reason why I never traveled with Iraqi Airways, its just disastrous and from way they conduct themselves you can rightfully assume that they don't receive proper training and they rob people. I'd rather pay extra and travel with Qatar Airways than deal with this crap ,its just embarrassing.
It all flows down from the top. The staff might be disappointed because they want to deliver a better product, & then it reflects in their attitude. There are several factors involved here. Its definitely cultural! That needs to be changed. Please review something more positive next time Josh 🙂I look forward to it!
Thank you Josh! I am an Iraqi, and I really appreciate the sledgehammer you threw on our national airlines. It has been suffering from corruption for a really long time. Your video is currently trending in our local media which gonna put a huge pressure on the adminstration to fix these things. Love your videos.
I’m an Iraqi and let me tell you This airline is Corrupted And oil is a curse in Iraq because a lot of people grow up this midst that we are a country that is rich with oil so we should sit back on a desk and be a boss. Customer care in general is the worst in Iraq in all the industries. And if you ask anyone to do their job then they will be offended. That doesn’t mean it’s all the Iraqis but it’s a huge percentage.
It’s very obvious you’ve never been on the streets of Baghdad or the rest of the Iraqi cities for that matter, you have not seen how hard people work or maybe you have not seen the devastation and the destruction. All the past wars left, It takes time to rebuild and retrain the new generation I have faith to see Iraq 🇮🇶 will rise again in the near future.
Hi Josh, This is Abdullah, Iraqi. I appreciate your video for showing the sad truth about the state of Iraqi airways customer service. Idk if youve known, but Iraqi airways is one of the oldest Arab airlines in the Middle East. And used to be the best one in 1970s and 80s which had fleet of several B747 which back then was something. my mum tells me how great the crew were back then and how good the food was even in economy class. but after the 2nd gulf war, iraq sent most of its fleet to iran to keep them away from air strikes, but after the war, iran refused to return the aircrafts so they basically stole them. and after 2003 corruption ate up the entire country and what you experienced is the result of corruption in iraq.
People criticise you for sh*tting on airlines, but actually you're doing them a favour by forcing them to be better and more competitive, as well as providing an honest review for customers.
Of course...but these days, feedback is not appreciated. They don't want to hear they are not perfect. But I did enjoy the trip in Iraq which seems a great place.
The worst thing is that you’d have no confidence in the crew if there was an emergency. If God forbid, there was a fire, like the recent JAL one, you’d have no hope in hell that the crew will get you out in 90secs.
@@tripleseven7050 There is a big difference between deficiency in service; and no crew show! The crew were at the front galley and granted those at the back were attending to economic class passengers. But to have no crew show up for 3-4 hours since food service is downright pathetic. Don't tell me all passengers in the economic class were having a medical emergency. Seems like you've already come with biases. GTFO.
Unfortunately Iraqis are not service oriented people. I’m sure most of the staff are relatives and got the job by knowing someone in the airline. Thanks for doing this habibi Josh- maybe they will start to change after this video. Or maybe not!
As an Iraqi, I appreciate your candid review. The core issue with this airline stems from its state funding, which results in hiring practices based on government connections rather than merit. This lack of focus on profitability or expansion has hindered its competitiveness. The current business model is unsustainable and requires significant reforms to achieve long-term success. I hope that your review helps inspire the necessary changes.
Your airline review was very informative as always. What blew me away was your tour of Mosul and the sense of adventure you have. I think this is one of my favorite videos you have made! I've been a subscriber for a long time. Thanks!
Very honest review. Iraqi Airways will either ban you from flying with them again, or they will take on board your comments to help improve their service. I am sure it will be the latter. This was an excellent vlog. You and Noel Philips truly are the go-to-guys for honest travel reviews. Keep up the good work.
Embarrassing... This is literally daylight robbery! How can they get away with this? Such a waste of potential. Thanks for doing what you do and I really hope Iraqi Airways is putting together a task force to fix all this.
It’s their choice with their means. If at time of purchase they promised all amenities bespoke menus and works class entertainment and you end up with what we saw, then yes it’s misleading customer and robbery. If not we fly with another airline
they probably are laughing at your comment right now, talking about some task force, lol. They probably procket the money that was supposed to go to proper service, food and other stuff.
Your doing wonders for Iraq through this video, Iraqi airways will definitely see this video and implement changes. Seeing you travel around and seeing all the changes made me smile.
This is a Country where Josh could be arrested and tortured until his re-education provides him with a positive view of the world and its finest air line, Iraqi Airlines. Their motto is “You will learn to Love us” the in-flight meals taste great after bread and water every other day with a cleansing fast during the day in between.
@@tripleseven7050 if at all Iraqi Airways is somehow cheaper on business class flights between Baghdad and Malaysia, its because no one else wants to fly to Baghdad. that doesnt mean that flight was worth $2400 or even $1666 is worthwhile at all. That moeny could have been far better use
@@tripleseven7050 Interesting. Why would Josh lie ? He has no motive to do so. He isn't like a certain other TH-cam airline reviewer who gets paid/comp'd by the airline to give good reviews. Of course, this is just one flight so it may just be bad luck but it's what we have to go on. Do you work for Iraqi Airways ?
Loved the moment when a member of the cabin crew emerged behind Joe, realised she'd inadvertently walked into the a customer service area, and ducked back to wherever she'd come from. I bet these same people demand to be waited on hand and foot in their personal lives.
Totally agree ! I live in Iraq and everything that's belong to government are in Such a disaster Situation even though they are New just because of bad management
It's got into service for 1 and a half year by now, still looks fine, but the problem is with the terrible service on the plane, in fact their service is improved, 10 years ago it was a disasterous service on the board of the green airlines of Iraq
i visited Iraq and traveled all around from south to north and Kurdistan and its amazing country with amazing people and huge history. Love it so much. Love that ths vlog was not only about the comedy show with Iraqi airways but you travel the Iraq 🇮🇶. Greetings from Czech 🇨🇿
Not really only Kurdistan is beautiful and it's a province or region whatever you want to call it it's people well most of them don't count themselves from iraq
The dig at Sam Chui had me laughing 😂😂 used to watch his videos a lot but stopped after I realised how fake they were. Rarely does he ever do negative reviews.
Where have you been bro... For some noteable Airline is fine, but for questionable airline don't expect the same level treatment as he got in his video..
as an Iraqi this guy is spitting facts !!! Iraqi airways in nutshell to put in perspective the amount of money spend on Iraqi Airways in the last 20 years it’s almost equivalent to lunch two or more Qatar airways size of fleet and business. But greed had it all.
I'm Iraqi, and your assessment is right on the mark. Iraqi Airways, like all Government run companies is managed through Nepotism by woefully incompetent, and barely qualified personnel. Iraq has yet to be introduced to the concept of customer service. It took me a month to open a Bank account in Baghdad, just to give you an idea.
Why is there no reward or recognition for skill and talent in Iraq? I the west, you do a good job, you're rewarded. In Iraq, it's like "meh"... So I guess there's no point trying hard.
@@fredfred2363 How far you could get ahead in Iraq today depends solely on your level of affiliation with any of the corrupt militia groups that govern, and have destroyed all its institutions, thanks, not in no small part to the American invasion of 2003.
awesome vlog, loved seeing Bagdad. I remember flying up the corridor between Iraq and Iran and watching the fighter jets patrolling and we were beside them
I loved the invisible menus and head phones! But on a serious note, yeah this was a really bad product! Being offered food (economy at that) in a cardboard lunch box is just crazy! And the crew....What crew? I bet Iran's national carrier has a better Business Class service than Iraqi AW?!
@@tripleseven7050 I’m assuming you work for the airline. You’re obviously aware that this video will be seen by many many people and that somebody will soon be losing their job/jobs. Quite right too, this product is a national embarrassment. It’s not that there is a ‘deficiency’ in service, it literlally does not exist………the crew didn’t even turn up 🤣🤣 The ticket price is now 1,666$ but when he purchased it was 2444$. Prices change according to demand. I fly Turkish, every time to Baghdad.
Thanks Josh for your constructive feedback and being so professional isolating your experience in Iraq and your experience as a guest onboard Iraqi airways. I work in aviation for an Australian airline and I felt so embarrassed seeing this disappointing service as I am from Iraqi background. I wish I could get a hold of their service / training department and happy to offer ideas and thoughts from my experience in aviation and even happy to volunteer and guide them through within my experience. As I really have a high hope that Iraq is going to be very well developed country in the next few years with all the infrastructure/ services etc. like you said if they could have a better training / services. Iraq can be a good hub the connection flights to the world. I hope your voice is heard by Iraqi Airways management and take it into consideration
I’ve been to Iraq. Not surprised at the revelation that they don’t like to work. I remember seeing a “construction project”, which amounted to a small footbridge about 20 feet long being built over a ditch. A solid 45 min of work per day was done. After months of seeing them sit around under shade all day they just abandoned the project and went on to take breaks somewhere else.
Unfortunately, this is very true in almost all Petro Producing Countries. Venezuela, Nigeria, Brunei, Kuwait…. I often tell my Venezuelan Friend, oil was not a blessing to your country, but in fact a Curse!
Wow Josh you don't half put yourself through things for us to see. Thanks for taking one for the team. I've never seen anyone smile so much through such an uncomfortable situation. God forbid if there was accident, it would be everyman for themselves, the flight crew would be the 1st out if the door😂
I fly Air Astana(a Kazakh airline) frequently in economy and their cattering service in economy is anyday 10 times better than the business class in Iraqi airways
Normally, when employees (in whatever context) behave in this way, it´s because there´s a whole systems that allows it to happen. We´re not talking about a crew´s behavior, but about an organizational culture.
That Iraqi crew should get an award for the "most useless and unprofessional" air crew 😂😂 I will avoid IraqiAir at all costs ! Probably nobody on that flight ( apart from Josh !) has actually paid for their ticket anyway ! 😂😂
As a ..... , I already know. This is why they take their own food or more than likely have a special meal pre-prepared. Operating at a loss is fine if It's paid for by government. "It gets you places"
As an Iraqi I am incredibly sorry for this treatment it does not represent us or our hospitality I wish you can come to my house and spend your vacation here and I'll make it up for you, as you said the airline is full of corruption and nepotism jobs go to family members or friends etc. as is with everything having to do with the Iraqi government which is a shame a country with this wealth should be comparable to the U.A.E or Saudi Arabia.
@@tripleseven7050 let me guess….you are either an equally incompetent employee of Iraq airways trying to cover for them or some stupid puppet they hired to glorify them?
No offense meant, but your comment sounds so naïve, Social Ghost... Iraq is not Denmark (your avatar has the Danish flag, so I suppose you're Danish). Terrible management? Yes, definitely. But lack of training? Perhaps, but first you'd have to convince both the management to offer the training and then the crew to accept it and later to actually use what they were supposed to learn... Nepotism and corruption are the real reasons. They probably got the job because they are the nephew or niece of someone who is a friend of a friend of another person to whom an airline official is related or owes some favor. In turn, that airline official got HIS job (I wrote "his" because it would be unlikely to be a woman in Iraq) through similar connections, only more powerful (some politician or rich and influential man, and the distinction between them is often blurred in Iraq). The higher ranking one is, the more powerful those connections were. Merit, skill, knowledge? What are those words? 🤔 If you were thinking along the lines of just "ineffective and incompetent management", that doesn't even scratch the surface!
My dad told me he flew on Iraqi Airways on the boeing 747 in first class when he was 13, it would have been around 1986. He told me that it was the best flight experiences he has ever had (it was his first flight outside the country). It is a shame to see how much the service quality has dropped since then.
Thanks for highlighting this matter, you've done a brave honest review and Iraqi Airways is lucky to have someone who knows the global airline standards, with all being said in the video I want to point out something.. Iraqis , in Iraq they kind of cannot criticize any services provider!! They feel like you curse them or you under-estimate them about the job they do so we always as customers even remain silent or not come back because we are not customer service oriented so on ..
I am Iraqi and I can't stand traveling with Iraqi Airways because it is very bad. Thank you for sharing your experience. Maybe it will be a lesson for them to improve their services.
Josh i love watching your videos, they feel so raw and original, this truly gives a great direction to customers. This flight is truly eye-opening. Unbelievable
Erbil is a nice place which really came alive again after the IS threat was gone. Around the old Citadel is a great place to wander around. Every time I fly from Europe to DXB, DOH, AUH I always like to see Erbil since it's so easy to recognise. Once I had a domestic flight on Iraqi airways (Erbil - Baghdad) on a rundown 737 and wasn't impressed with the crew either.
Rn I’m 6:12 in the video, and as an Iraqi I confirm everything you said. It’s like you’re living in here without living. You summed it all up, Iraq has potential but its people just don’t do their jobs properly. Well said
Hey Josh! I rarely leave comments on videos, but I wanted to say that your content over the past year has truly been fantastic. I always look forward to your new videos, and you have probably the most intriguing videos consistently compared to other TH-camrs that I watch. Keep up the good work, and much love from the USA. 🇺🇸🤙 -Garrett
Love this video. And so special, your tour... Two big thumbs up for the driver Shayan as wel, great guy to! A real ambassador for his country. Have a great day!
@@tripleseven7050 oh look a cybertrooper or bot posting the same nonsense reply to every single comment here. i guess Iraqi Airways was hurt by this video but cant be bothered to up their service.
Josh, thx dor your honest assessment of this flight. I am a US Army veteran and flew on Kuwait airways economy class which was way better than what you experienced.
Funny you mentioned Sam... I stopped watching his channel because it became an infomercial for literally anyone. Keep up the good, honest work Josh. You are awesome. 😊
@@tripleseven7050 I didn't see any lies at all. I saw exactly what he was saying. Video doesn't lie, and neither does Josh. STOP simping, it won't work.
@@tripleseven7050 you literally say 'lies about some things in the video', so yeah you do. Also prices change daily and depending on where a ticket is purchased. We all know and understand that. You're disengenious.
Baghdad is a large city and internationally known for many decades, despite the hardships or difficulties, so there's no reason why they can't have a world class service. International flights go over Baghdad all the time.
Josh - 30 years in the Middle East flying all sorts of carriers (not just EK) so totally and utterly adore your content. Especially when you mention Sam!
+ good job for exposing them. they don't listen to our voice most of the time, so you did a great job dud. And there are more corruption this is just the front face. THANK YOU 🙏❤
Tripleseven7050 is hijacking the comments. He should take a chill pill. This was a random passenger’s actual experience. And looking up a price now is meaningless to compare to what Josh paid. What’s great is that the airline doesn’t have to pay a secret shopper!
@@ictoan in the first replies to the video, he copied and pasted the same reply. Stating Josh’s review was lies and that the ticket only cost $1666. I don’t know if they’ve been deleted or are just further back in the timeline.
لا اعرف ما مشكلة بعض الدول ؟ لديها جميع الامكانيات ، مطارات جميلة و طائرات حديثة ، و لكن الموظفين ليس لديهم النية في العمل ،،، و الخطوط الجوية هي بطاقة تعريف و بوابة الذي يدخل منه السياح و الاجانب . اتمني الدول مثل العراق و تونس و مصر و الجزائر ان تراعي جودة الخدمات في اسطول طائراتهم و مطاراتهم .
@@tripleseven7050You must be working for Iraqi airways 😂 you make a claim but you have no evidence. I think we all know who’s the liar here. The evidence is on camera for the world to see.
لاتوجد اي مشكلة هذا شخص مدفوع الثمن للتسقيط .. نفسه مدح خطوط فلاي بغداد الاهلية الفاشلة لانهم اعطوه بطاقة سفر مجانية . الخخطووط العراقية منن افضل الخطوط وامنة وخدمات جيدة
@@DONBASRAWIمن زيزي امنه ، دبطلو تمسلت همه و فلاي خريان نفس الزربان ماكو فرق ، من الهوش للماكنتوش جابو طيارات جديدة ما المفروض اصلا يمتلكوهة لان ما يستاهلون ، روسيا الي عليهة حصار تتشرف تمتلكهة اكثر من العراق العريض لان هناك يهتمون بكل شي اما هنا فبعران يا بعران
You were too funny today despite the bad service. I think I like you more with less sleep. Lol Great sense of humor via Sam Chui. 😂🤣😃 Not to mention the invisible head phones. Otherwise I'm sorry you experienced such a crappy flight. For $2400 no less. Great review as always. I loved the added adventure through Mosul.
Wait... Wtf!? You buried the lede with this video dude. This tour of iraq after your airline experience was so edifying. Truly a unique documentary of post war Iraq. Thank you.
لاحظ كمية التعليقات على الفيديو في اليوتيوب وستتألم كم ستترك اثرا سلبيا على العراق قبل الخطوط الجوية العراقية .. والسبب هم القائمين على العملية السياسية برمتها واختيارهم موضوع المحاصصة المقيت الذي يوصل عديمي الخبرة في ادارة المرافق الحيوية في البلد والصراحة اني من يمي كانسان عراقي خجلت ولا كدرت اكمل الفيدو واتمنى من القائمين على هذا الموضوع ان ينتبهو جيدأ
@@tripleseven7050 I just checked on Iraqi website for 1 way tkt for this week travel. its 2807.49 EUR Price p.p. Passenger Price p.p. Tax p.p. Total p.p. Total price 1 × Adult 2131.45 EUR 676.04 EUR 2807.49 EUR 2807.49 EUR
AHAHAHAHAHHAA '' where is the menu?''' I love your video, it's first time seeing that in business class XD at least you got the petit croissant HAHAHAHAHAH it's a big effort for them
I am from Iraq, and I thank you for this objective criticism, which I hope will contribute to avoiding these mistakes and improving services in Iraqi Airlines. 
I would be pissed as well if such a 787 dreamliner and hard product is not maximized as much as possible while paying $2400. I can feel Josh's rage and pain
Lousy airline, amazing travel vlog. Confronting to see all the destruction and the real and horrific stories from Shayan. Thanks for sharing Josh, as always!
i loved your Iraqi friend he had a beautifully dry sense of humour and coming from an islamic country he was so relaxed joking about jihad.... A beautiful man may he live long and earn the reward of a good life.
Dear Josh, As an Iraqi, I would really like to offer you an apology for what happened to you on Iraqi Airways. It's really sad to see everyone moving forward and us falling behind. Our country does not deserve this. All that happens is that politicians don't care about anything but stealing money. We are a country, a civilization, and the cradle of religions. Our country does not deserve all this.
![เปิดใจ “ต้นหอม ศกุนตลา” หลังโดนพาดพิงธุรกิจที่เคยทำ และผลกระทบทำถูกปลดฟ้าผ่า! | แฉ 24 ต.ค.67 [2/3]](http://i.ytimg.com/vi/vCi5OIqlxaE/mqdefault.jpg)
Would you have paid $2400 for this flight on Iraqi Airways? Let me know in the comment section below...also follow my friend Shayan on instagram.com/mesopotamian_guide/ - Thanks :)
@JoshCahill Bro, Most of the people you saw skipping the line are either corrupt politicians and/ or their relatives ""especially"" in First Class, there's no way the crew would recognize this many people unless its arranged. The average monthly income in Iraq is around $500 and in many cases its way less than that so $2400 is just impossible for an average Joe. there's a reason why I never traveled with Iraqi Airways, its just disastrous and from way they conduct themselves you can rightfully assume that they don't receive proper training and they rob people. I'd rather pay extra and travel with Qatar Airways than deal with this crap ,its just embarrassing.
Unbelievable…its a scam
Maybe they ate your bussiness class food 😂😂
They didn't even buy you dinner first, they just bent you over the ticket counter...
It all flows down from the top. The staff might be disappointed because they want to deliver a better product, & then it reflects in their attitude. There are several factors involved here.
Its definitely cultural! That needs to be changed.
Please review something more positive next time Josh 🙂I look forward to it!
Thank you Josh!
I am an Iraqi, and I really appreciate the sledgehammer you threw on our national airlines.
It has been suffering from corruption for a really long time.
Your video is currently trending in our local media which gonna put a huge pressure on the adminstration to fix these things.
Love your videos.
Exactly. Thanx Josh
كوم بي لك وين الضغط الاعلامي ابو الفسو
ثورتكم شكبرها ما اثّرت بالسلطة، وانت تكول: "فيديو يسوي ضغط على الدولة" وثانياً هذا الفيديو ما صاير ترند.
احچي بالمعقول ولا تفشّلنا گدام الاجانب.
@@ahmedhmood3015طيح الله حظك وحظ الفاظك اكيد ابوك يشتغل بالخطوط لذلك الوضع خارط
Woww amazing 🎉 thank you Josh 🫡 we salute you this airline is exact opposite of Iraqi hospitality smh 🤦
Iraqi here. Nice review and job well done. Hopefully people in charge of this atrocity will be held accountable.
I'm Iraqi and I'm subscribing because of your honesty.….Thank You
If you're Iraqi, I am Pakistani
And ?@@daniyalbbd5281
@@daniyalbbd5281if you’re Pakistani,I’m Bangladeshi
@@otsutsuki7381If you're Bangladeshi, I'm Fijian
@@austineotieno8275 if you are Fijian, I am Amazonian
I’m an Iraqi and let me tell you
This airline is Corrupted
And oil is a curse in Iraq because a lot of people grow up this midst that we are a country that is rich with oil so we should sit back on a desk and be a boss.
Customer care in general is the worst in Iraq in all the industries.
And if you ask anyone to do their job then they will be offended.
That doesn’t mean it’s all the Iraqis but it’s a huge percentage.
لا مو صحيح السبب هو معظم الناس الي تاخذ الوظائف هم اصلا من عوائل متداخله و عندهم علاقات داخل الدوله اما هذا الكلام هو ابدا مو واقعي
It’s very obvious you’ve never been on the streets of Baghdad or the rest of the Iraqi cities for that matter, you have not seen how hard people work or maybe you have not seen the devastation and the destruction. All the past wars left, It takes time to rebuild and retrain the new generation I have faith to see Iraq 🇮🇶 will rise again in the near future.
Hi Josh,
This is Abdullah, Iraqi. I appreciate your video for showing the sad truth about the state of Iraqi airways customer service. Idk if youve known, but Iraqi airways is one of the oldest Arab airlines in the Middle East. And used to be the best one in 1970s and 80s which had fleet of several B747 which back then was something. my mum tells me how great the crew were back then and how good the food was even in economy class. but after the 2nd gulf war, iraq sent most of its fleet to iran to keep them away from air strikes, but after the war, iran refused to return the aircrafts so they basically stole them. and after 2003 corruption ate up the entire country and what you experienced is the result of corruption in iraq.
Well said بس سالفة إيران اول مره اسمع بيها
هسة ايران شعليها بالأكل شعب تافه ميكول احنا غلط خرب بيكم من شعب شنو انتوووووو
@@Roajong
لانك ربما صغير و ما واعيلها
او كنت خارج العراق !
ليست فقط طائرات مدنية بل حتى حربية
People criticise you for sh*tting on airlines, but actually you're doing them a favour by forcing them to be better and more competitive, as well as providing an honest review for customers.
Of course...but these days, feedback is not appreciated. They don't want to hear they are not perfect. But I did enjoy the trip in Iraq which seems a great place.
The crew seems to be dress up like jihad´s warriors....shame on them.
Totally agree!
He is a vlogger/reporter in the end. He does a fantastic work informing the world on how each airline performs.
The worst thing is that you’d have no confidence in the crew if there was an emergency. If God forbid, there was a fire, like the recent JAL one, you’d have no hope in hell that the crew will get you out in 90secs.
@@tripleseven7050 There is a big difference between deficiency in service; and no crew show! The crew were at the front galley and granted those at the back were attending to economic class passengers. But to have no crew show up for 3-4 hours since food service is downright pathetic. Don't tell me all passengers in the economic class were having a medical emergency.
Seems like you've already come with biases. GTFO.
@@silvithrilhe did say that the crew didn’t carry out safety checks prior to departure, so they probably aren’t that safety-minded.
Wait till they threaten you, they are arrogant
@@MarkPMus they would be out in 30, kaliwali passengers
It would be more likely they would save themselves first and leave you to burn
Unfortunately Iraqis are not service oriented people. I’m sure most of the staff are relatives and got the job by knowing someone in the airline. Thanks for doing this habibi Josh- maybe they will start to change after this video.
Or maybe not!
Paid to get the job, corruption is endemic, thanks USA
Good old nepotism….fucking shit up again
No, corrupt entitled people never change until it is forced on them.
more likely they go the Air Luxembourg route and try to get the video removed and try to silence Josh.
So true.
As an Iraqi, I appreciate your candid review. The core issue with this airline stems from its state funding, which results in hiring practices based on government connections rather than merit. This lack of focus on profitability or expansion has hindered its competitiveness. The current business model is unsustainable and requires significant reforms to achieve long-term success.
I hope that your review helps inspire the necessary changes.
Your airline review was very informative as always. What blew me away was your tour of Mosul and the sense of adventure you have. I think this is one of my favorite videos you have made! I've been a subscriber for a long time. Thanks!
Very honest review. Iraqi Airways will either ban you from flying with them again, or they will take on board your comments to help improve their service. I am sure it will be the latter. This was an excellent vlog. You and Noel Philips truly are the go-to-guys for honest travel reviews. Keep up the good work.
I hope they take note and make appropriate changes
Noel Philips? Nah
As Iraqi they will probably do nothing
They will neither ban you or take notes. They don't care, they will do absolutely nothing.
@@effkay3691 what's wrong with Noel?
Embarrassing... This is literally daylight robbery! How can they get away with this? Such a waste of potential. Thanks for doing what you do and I really hope Iraqi Airways is putting together a task force to fix all this.
Talk about some solid acting! I almost believed him when he pulled out the 'amenity kit'. 🤣🤣🤣
It’s Iraqi.
It’s their choice with their means. If at time of purchase they promised all amenities bespoke menus and works class entertainment and you end up with what we saw, then yes it’s misleading customer and robbery. If not we fly with another airline
they probably are laughing at your comment right now, talking about some task force, lol. They probably procket the money that was supposed to go to proper service, food and other stuff.
Literally this is day light robbery. That's why you should use flash light 😀😀😁😁
Josh, 2 things:
1) Remember, "the camerman never dies", and
2) We need MORE of these types of "real-life man on the street" videos.
Your doing wonders for Iraq through this video, Iraqi airways will definitely see this video and implement changes. Seeing you travel around and seeing all the changes made me smile.
I never imagined airlines reviews could be this addictive, the food is always the best part.
When you're banned from Iraqi Airways you'll need to send the CEO a thank you note.
😂
😂
This is a Country where Josh could be arrested and tortured until his re-education provides him with a positive view of the world and its finest air line, Iraqi Airlines. Their motto is “You will learn to Love us” the in-flight meals taste great after bread and water every other day with a cleansing fast during the day in between.
You have no idea how happy he'll be to get banned
Maybe Josh was trying to be banned....
For $2400 and you didn’t even get a “reach around”? You definitely took one for the team. 😂
@@tripleseven7050lol. What did he "lie" about ?
@@tripleseven7050 if at all Iraqi Airways is somehow cheaper on business class flights between Baghdad and Malaysia, its because no one else wants to fly to Baghdad. that doesnt mean that flight was worth $2400 or even $1666 is worthwhile at all. That moeny could have been far better use
@@tripleseven7050 Interesting. Why would Josh lie ? He has no motive to do so. He isn't like a certain other TH-cam airline reviewer who gets paid/comp'd by the airline to give good reviews. Of course, this is just one flight so it may just be bad luck but it's what we have to go on. Do you work for Iraqi Airways ?
Gross and weird
@@darren_anscombeHe is just a sore employee of an airplane that Josh has previously criticized.😂😂
If someone told me the crew "experience" I would not believed it. Unbelievable for a business class ticket for $ 2.400 😢😂
Loved the moment when a member of the cabin crew emerged behind Joe, realised she'd inadvertently walked into the a customer service area, and ducked back to wherever she'd come from. I bet these same people demand to be waited on hand and foot in their personal lives.
انا عراقي واشكرك على مراجعتك وتذكير شركات الطيران بالتحسن نحو الافضل لان الفساد والمحسوبية انتشرت بشكل فظيع جدا في العراق في السنوات الأخيرة
That aircraft will be in a horrible state in 12 months.
Totally agree !
I live in Iraq and everything that's belong to government are in Such a disaster Situation even though they are New just because of bad management
@@smad3028 it’s such a shame for a brand new aircraft 😥
Business class cabin will be fine still, because nobody will have paid to use it.
It's in Iraq already a year ago
It's got into service for 1 and a half year by now, still looks fine, but the problem is with the terrible service on the plane, in fact their service is improved, 10 years ago it was a disasterous service on the board of the green airlines of Iraq
i visited Iraq and traveled all around from south to north and Kurdistan and its amazing country with amazing people and huge history. Love it so much. Love that ths vlog was not only about the comedy show with Iraqi airways but you travel the Iraq 🇮🇶. Greetings from Czech 🇨🇿
Not really only Kurdistan is beautiful and it's a province or region whatever you want to call it it's people well most of them don't count themselves from iraq
يحمل جواز وجنسيه عراقيه ودينا ىعراقي شئت ام ابيت😂😂😂@@aliapple2893
The dig at Sam Chui had me laughing 😂😂 used to watch his videos a lot but stopped after I realised how fake they were. Rarely does he ever do negative reviews.
Sam Chui is a complete fake as with his reviews
that is how he continues to be able to do behind the scene videos with vip access to everywhere he wants.
Same!👍
That's because the airlines pay him instead of the other way around.
Where have you been bro...
For some noteable Airline is fine, but for questionable airline don't expect the same level treatment as he got in his video..
as an Iraqi this guy is spitting facts !!! Iraqi airways in nutshell to put in perspective the amount of money spend on Iraqi Airways in the last 20 years it’s almost equivalent to lunch two or more Qatar airways size of fleet and business. But greed had it all.
Brilliantly done Josh. Enjoyed the road trip, incredible to see some of Iraq.
Well Josh. I guess you got a $2,400 lesson on how good old Nepotism can fuck a travel experience up
I'm Iraqi, and your assessment is right on the mark. Iraqi Airways, like all Government run companies is managed through Nepotism by woefully incompetent, and barely qualified personnel. Iraq has yet to be introduced to the concept of customer service. It took me a month to open a Bank account in Baghdad, just to give you an idea.
A month for opening bank account? 😮
@@rizagirac7317 Shocking isn't it? The level of bureaucracy, and red tape is enough to make you cry.
Why is there no reward or recognition for skill and talent in Iraq?
I the west, you do a good job, you're rewarded. In Iraq, it's like "meh"... So I guess there's no point trying hard.
@@fredfred2363 How far you could get ahead in Iraq today depends solely on your level of affiliation with any of the corrupt militia groups that govern, and have destroyed all its institutions, thanks, not in no small part to the American invasion of 2003.
سهله اطلع من العراق شكو قاعد عدنا
As an Iraqi I respect your content and agree with everything you have said
هههه اني عراقي يعجبك مايعجبك كظماوي وأفتخر واگولك حچاية خليها ترچية بإذانك الشمري ما ينغلط عليه ضم راسك
@@lfc-1892 انتة تمضرط
awesome vlog, loved seeing Bagdad. I remember flying up the corridor between Iraq and Iran and watching the fighter jets patrolling and we were beside them
Your friend is an awesome tour guide. I would've chosen road trip as well. Please take us on more tours after your flight. I love this!
They turned the Dreamliner into Disappointment-liner 🤦🏻♂️
Nightmareliner
The fearliner
Disasterliner
And he spent 2400 dollars on this flight. Really sucks.
If business class is such what horror is stored in Economy Class
@@tripleseven7050 What did he lie about?
@@tripleseven7050bold statement to accuse Josh of lying. Why would he do that? Either make a clear statement or just stfu. Simple.
@@tripleseven7050you keep cutting and pasting the same reply
@@tripleseven7050 prices change all the time just because your saw $1666 doesn't mean that's always the price
@@randyc7351what did he say?
I loved the invisible menus and head phones! But on a serious note, yeah this was a really bad product! Being offered food (economy at that) in a cardboard lunch box is just crazy! And the crew....What crew? I bet Iran's national carrier has a better Business Class service than Iraqi AW?!
@@tripleseven7050 I’m assuming you work for the airline. You’re obviously aware that this video will be seen by many many people and that somebody will soon be losing their job/jobs. Quite right too, this product is a national embarrassment. It’s not that there is a ‘deficiency’ in service, it literlally does not exist………the crew didn’t even turn up 🤣🤣
The ticket price is now 1,666$ but when he purchased it was 2444$. Prices change according to demand.
I fly Turkish, every time to Baghdad.
Great Video Josh 👍👍Road trip with your friend was really enjoyable 👍👍Keep them coming ❤️❤️
Thanks Josh for your constructive feedback and being so professional isolating your experience in Iraq and your experience as a guest onboard Iraqi airways. I work in aviation for an Australian airline and I felt so embarrassed seeing this disappointing service as I am from Iraqi background. I wish I could get a hold of their service / training department and happy to offer ideas and thoughts from my experience in aviation and even happy to volunteer and guide them through within my experience. As I really have a high hope that Iraq is going to be very well developed country in the next few years with all the infrastructure/ services etc. like you said if they could have a better training / services. Iraq can be a good hub the connection flights to the world. I hope your voice is heard by Iraqi Airways management and take it into consideration
I’ve been to Iraq. Not surprised at the revelation that they don’t like to work. I remember seeing a “construction project”, which amounted to a small footbridge about 20 feet long being built over a ditch. A solid 45 min of work per day was done. After months of seeing them sit around under shade all day they just abandoned the project and went on to take breaks somewhere else.
Unfortunately, this is very true in almost all Petro Producing Countries.
Venezuela, Nigeria, Brunei, Kuwait….
I often tell my Venezuelan Friend, oil was not a blessing to your country, but in fact a Curse!
@@Northernmike100always has been
Wow Josh you don't half put yourself through things for us to see.
Thanks for taking one for the team.
I've never seen anyone smile so much through such an uncomfortable situation.
God forbid if there was accident, it would be everyman for themselves, the flight crew would be the 1st out if the door😂
I fly Air Astana(a Kazakh airline) frequently in economy and their cattering service in economy is anyday 10 times better than the business class in Iraqi airways
Yeah, Josh has praised Air Astana for value and service so they are the opposite end of the scale haha.
But its easy
Air Astana is a brilliant airline. I loved their service and comfort of the flight.
I love how he said this with an absolute smile on his face, I love it.
Great Video Josh. You nailed it with their service.
Normally, when employees (in whatever context) behave in this way, it´s because there´s a whole systems that allows it to happen. We´re not talking about a crew´s behavior, but about an organizational culture.
Thank you for another great vid Josh. Shayan looks great fun to have a road trip with!
That Iraqi crew should get an award for the "most useless and unprofessional" air crew 😂😂 I will avoid IraqiAir at all costs ! Probably nobody on that flight ( apart from Josh !) has actually paid for their ticket anyway ! 😂😂
@@tripleseven7050 Interesting ! 👍
As a ..... , I already know. This is why they take their own food or more than likely have a special meal pre-prepared. Operating at a loss is fine if It's paid for by government. "It gets you places"
How come they did not pay for the flight?
@@hircine92h Maybe they work for the Iraqi state
@@hircine92h Probably government workers and officials ! 🤣🤣
schönste war, die unglaubliche simpathie deinem Kumpel und die schöne Freundschaft zwischen beiden.
As an Iraqi I am incredibly sorry for this treatment it does not represent us or our hospitality I wish you can come to my house and spend your vacation here and I'll make it up for you, as you said the airline is full of corruption and nepotism jobs go to family members or friends etc. as is with everything having to do with the Iraqi government which is a shame a country with this wealth should be comparable to the U.A.E or Saudi Arabia.
I would love to experience Iraq. Much love from Germany!
From my experience, personnel with that level of careless attitude comes from terrible management and serious lack of training / coaching of staff
@@tripleseven7050 What did he lie about?
@@tripleseven7050 let me guess….you are either an equally incompetent employee of Iraq airways trying to cover for them or some stupid puppet they hired to glorify them?
@@tripleseven7050 let me guess…you are someone working for or hired by Iraq Airways?
You shouldn't defend them here , it's their fault in reality
No offense meant, but your comment sounds so naïve, Social Ghost... Iraq is not Denmark (your avatar has the Danish flag, so I suppose you're Danish).
Terrible management? Yes, definitely. But lack of training? Perhaps, but first you'd have to convince both the management to offer the training and then the crew to accept it and later to actually use what they were supposed to learn...
Nepotism and corruption are the real reasons. They probably got the job because they are the nephew or niece of someone who is a friend of a friend of another person to whom an airline official is related or owes some favor. In turn, that airline official got HIS job (I wrote "his" because it would be unlikely to be a woman in Iraq) through similar connections, only more powerful (some politician or rich and influential man, and the distinction between them is often blurred in Iraq). The higher ranking one is, the more powerful those connections were. Merit, skill, knowledge? What are those words? 🤔
If you were thinking along the lines of just "ineffective and incompetent management", that doesn't even scratch the surface!
From the Iraq airways web site:
" Business Class benefits - Improved snack & (light) meal on board (subject to the route)." Improved from what?????
Improved that it's in a box?
improved from nothing
air fryed camel?
Calm down with your red neck comment
I've seen meals on wheels provide better presented food than that to the homeless...
@JoshCahill that empty water bottle in the loo is whats used as a mug... instead of the built-in bidet... no joke ! lol
Josh, we need more long videos like these where you show the country as well. Keep going
Sam vs josh once in a lifetime rivalry
No rivalty …Josh wins as SC is ridiculous
There is no rivalry.
josh reviews airlines, Sam works for them. 😏
My dad told me he flew on Iraqi Airways on the boeing 747 in first class when he was 13, it would have been around 1986. He told me that it was the best flight experiences he has ever had (it was his first flight outside the country). It is a shame to see how much the service quality has dropped since then.
That’s disgusting! I’m thanking the aviation gods that you’re so open and honest. Never change, Josh!
Disgusting 😂?
@@Free_Iraq964 well what would you call it? Josh was travelling Business class and to be honest he’d might have done better in Economy.
@@itsdebs Don't care what he says. Iraq is really safe, stable and developing and Iraqi airlines are also developing.
Thanks for highlighting this matter, you've done a brave honest review and Iraqi Airways is lucky to have someone who knows the global airline standards, with all being said in the video I want to point out something.. Iraqis , in Iraq they kind of cannot criticize any services provider!! They feel like you curse them or you under-estimate them about the job they do so we always as customers even remain silent or not come back because we are not customer service oriented so on ..
I am Iraqi and I can't stand traveling with Iraqi Airways because it is very bad. Thank you for sharing your experience. Maybe it will be a lesson for them to improve their services.
So sad to see the destruction of the city of Mosul. Thank you for showing us what the western media do not.
Josh i love watching your videos, they feel so raw and original, this truly gives a great direction to customers. This flight is truly eye-opening. Unbelievable
its unfortunate Ms Gahlot
Erbil is a nice place which really came alive again after the IS threat was gone. Around the old Citadel is a great place to wander around. Every time I fly from Europe to DXB, DOH, AUH I always like to see Erbil since it's so easy to recognise.
Once I had a domestic flight on Iraqi airways (Erbil - Baghdad) on a rundown 737 and wasn't impressed with the crew either.
Rn I’m 6:12 in the video, and as an Iraqi I confirm everything you said. It’s like you’re living in here without living. You summed it all up, Iraq has potential but its people just don’t do their jobs properly. Well said
Hey Josh! I rarely leave comments on videos, but I wanted to say that your content over the past year has truly been fantastic. I always look forward to your new videos, and you have probably the most intriguing videos consistently compared to other TH-camrs that I watch. Keep up the good work, and much love from the USA. 🇺🇸🤙
-Garrett
such a lovely feedback Mr Garrett. Thank you, for being so uplifting and positive in this world of uncertainty.
Love this video. And so special, your tour... Two big thumbs up for the driver Shayan as wel, great guy to! A real ambassador for his country. Have a great day!
cannot wait to hear if the airline reply or contact you
The last part of your video, in regards to how the Iraqi airways can change, was spot on. Hopefully with a litte bit of time things will get better.
@@tripleseven7050 oh look a cybertrooper or bot posting the same nonsense reply to every single comment here. i guess Iraqi Airways was hurt by this video but cant be bothered to up their service.
@@shriramvenu Yeah I just noticed the same. Report and mute them.
This is funniest video especially with Sam Chui bit. 😅 Love your videos
Josh, thx dor your honest assessment of this flight. I am a US Army veteran and flew on Kuwait airways economy class which was way better than what you experienced.
Funny you mentioned Sam... I stopped watching his channel because it became an infomercial for literally anyone.
Keep up the good, honest work Josh. You are awesome. 😊
@@tripleseven7050 I didn't see any lies at all. I saw exactly what he was saying. Video doesn't lie, and neither does Josh.
STOP simping, it won't work.
@@tripleseven7050 you literally say 'lies about some things in the video', so yeah you do.
Also prices change daily and depending on where a ticket is purchased. We all know and understand that.
You're disengenious.
@@tripleseven7050stop putting this drivel on every comment. he doesn’t “lie”
The tour of Iraq was awesome, thank you for that.
Baghdad is a large city and internationally known for many decades, despite the hardships or difficulties, so there's no reason why they can't have a world class service. International flights go over Baghdad all the time.
Because of corruption and the fact the customer service is not a big deal
Josh - 30 years in the Middle East flying all sorts of carriers (not just EK) so totally and utterly adore your content. Especially when you mention Sam!
You are a trend in my country now 😂😂😂
+ good job for exposing them. they don't listen to our voice most of the time, so you did a great job dud.
And there are more corruption this is just the front face.
THANK YOU 🙏❤
صدك؟ عبالي ما رح يوصل هذا المقطع
@@marya... تمام ...
Tripleseven7050 is hijacking the comments.
He should take a chill pill. This was a random passenger’s actual experience. And looking up a price now is meaningless to compare to what Josh paid. What’s great is that the airline doesn’t have to pay a secret shopper!
What did he say
@@ictoan in the first replies to the video, he copied and pasted the same reply. Stating Josh’s review was lies and that the ticket only cost $1666.
I don’t know if they’ve been deleted or are just further back in the timeline.
But the story has less impact if the actual price paid was part of the headliner!! Did we see a receipt?
لا اعرف ما مشكلة بعض الدول ؟ لديها جميع الامكانيات ، مطارات جميلة و طائرات حديثة ، و لكن الموظفين ليس لديهم النية في العمل ،،، و الخطوط الجوية هي بطاقة تعريف و بوابة الذي يدخل منه السياح و الاجانب . اتمني الدول مثل العراق و تونس و مصر و الجزائر ان تراعي جودة الخدمات في اسطول طائراتهم و مطاراتهم .
@@tripleseven7050You must be working for Iraqi airways 😂 you make a claim but you have no evidence. I think we all know who’s the liar here. The evidence is on camera for the world to see.
Absolutely agree.
لاتوجد اي مشكلة هذا شخص مدفوع الثمن للتسقيط .. نفسه مدح خطوط فلاي بغداد الاهلية الفاشلة لانهم اعطوه بطاقة سفر مجانية . الخخطووط العراقية منن افضل الخطوط وامنة وخدمات جيدة
@@DONBASRAWI No you are wrong, you must be working for them.
@@DONBASRAWIمن زيزي امنه ، دبطلو تمسلت همه و فلاي خريان نفس الزربان ماكو فرق ، من الهوش للماكنتوش جابو طيارات جديدة ما المفروض اصلا يمتلكوهة لان ما يستاهلون ، روسيا الي عليهة حصار تتشرف تمتلكهة اكثر من العراق العريض لان هناك يهتمون بكل شي اما هنا فبعران يا بعران
You were too funny today despite the bad service. I think I like you more with less sleep. Lol Great sense of humor via Sam Chui. 😂🤣😃 Not to mention the invisible head phones. Otherwise I'm sorry you experienced such a crappy flight. For $2400 no less. Great review as always. I loved the added adventure through Mosul.
This is probably my favourite video of yours. Love how you keep it honest!! The world needs more like you.
Wait... Wtf!? You buried the lede with this video dude. This tour of iraq after your airline experience was so edifying. Truly a unique documentary of post war Iraq. Thank you.
I think Sam gets disappointed only if there is a bad or little food. Feed him well and the review will be great
لاحظ كمية التعليقات على الفيديو في اليوتيوب وستتألم كم ستترك اثرا سلبيا على العراق قبل الخطوط الجوية العراقية .. والسبب هم القائمين على العملية السياسية برمتها واختيارهم موضوع المحاصصة المقيت الذي يوصل عديمي الخبرة في ادارة المرافق الحيوية في البلد والصراحة اني من يمي كانسان عراقي خجلت ولا كدرت اكمل الفيدو واتمنى من القائمين على هذا الموضوع ان ينتبهو جيدأ
$2400 for all that? omg
@@tripleseven7050 I just checked on Iraqi website for 1 way tkt for this week travel. its 2807.49 EUR
Price p.p.
Passenger Price p.p. Tax p.p. Total p.p. Total price
1 × Adult 2131.45 EUR 676.04 EUR 2807.49 EUR 2807.49 EUR
Business class, no baggage
I would want my money back.
About your comment about Sam Chui , I CANT AGREE MORE Josh !!! Keep up ur good work ..
Always fun and true to how it really is. I'll give it a miss flying with Iraqis airline.
You never tried the in-flight shower facility. Which is the cabin crew spitting on you and throwing you a dirty towel!
AHAHAHAHAHHAA '' where is the menu?''' I love your video, it's first time seeing that in business class XD
at least you got the petit croissant HAHAHAHAHAH it's a big effort for them
Straight up roasting Sam hahahahahha
Hello my friend, I am an Iraqi citizen. I welcome you and all tourists from all over the world. Welcome to your second country, Iraq.🇮🇶
I am from Iraq, and I thank you for this objective criticism, which I hope will contribute to avoiding these mistakes and improving services in Iraqi Airlines.

I really hope ur country and people can change things for good. Love from an Indian❤
This is the best video of you ever🤣🤣🤣 it's hilarious!
I would be pissed as well if such a 787 dreamliner and hard product is not maximized as much as possible while paying $2400. I can feel Josh's rage and pain
Other Arab airlines would be the same if not for the foreign crew members.
Most of OTHERS arab airlines crew are arabs too
i flew egypt air ------ the crew were remarkable.
Lousy airline, amazing travel vlog. Confronting to see all the destruction and the real and horrific stories from Shayan. Thanks for sharing Josh, as always!
Josh great video, it's awesome that you get out and about from the airports and show us the real cities.....
I bet Josh is banned from Iraqi Airways after that one.
I think Iraqi Airways thinks that this airline is meant for Iraqi citizens journeys.
My advise . Don't travel by Iraq airways
i loved your Iraqi friend he had a beautifully dry sense of humour and coming from an islamic country he was so relaxed joking about jihad.... A beautiful man may he live long and earn the reward of a good life.
Thank you for showing places people normally don't travel but very interested to see takes a lot of courage
Wow, this was really interesting and informative. Thanks, Josh!
5:50 ~ As always, keeping it real with his absolutely brutal honesty!
(I'm surprised he doesn't get sued more often...)
Dear Josh, As an Iraqi, I would really like to offer you an apology for what happened to you on Iraqi Airways. It's really sad to see everyone moving forward and us falling behind. Our country does not deserve this. All that happens is that politicians don't care about anything but stealing money. We are a country, a civilization, and the cradle of religions. Our country does not deserve all this.
Are you fuckn serious now!!!!
😂 انكليزي دا يا مرسي @@Ameeraltaie
@MrMikeOmar نسيت ال you لان جنت كلش معصب
I unsubbed Sam some time ago. I was not influenced by anyone making vids on YT to do this. His content was the sole reason.
Blah, blah, blah.
@@Consrignrant Do you always communicate this effectively? Your mastery of language is utterly amazing.
This has to be my fave Josh Cahill episode so far! 🎉