I Went To A Lost Luggage Store

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  • เผยแพร่เมื่อ 27 มิ.ย. 2024
  • Hello friends & welcome to another video!! This week, I traveled to a Lost Luggage store with HopeScope to buy and try some lost luggage items...
    Over the past few years, we have tried a number of interesting ~secondhand purchasing experiences~, like buying an abandoned storage unit, buying a box of Amazon customer returns, and visiting an Amazon returns store - and something that I have been very interested in trying for quite a while now, is buying lost airline luggage. Because apparently if you lose a piece of luggage while traveling, and never come back for it, the airline will eventually sell it. And if you're in the US, chances are that they will sell it to the Unclaimed Baggage store in Scottsboro, AL - who sorts through and resells the items from that lost luggage. So we flew down there with our friend HopeScope to check out the store and buy a lost luggage haul of our own: a head-to-toe outfit each!! What did you guys think of our lost looks? Would you shop at this store?
    PS - Unclaimed Baggage does sell some of their inventory online here!
    www.unclaimedbaggage.com/
    Check out HopeScope's channel & video here!
    / @hopescope
    • I Bought LOST LUGGAGE ...
    Check out Unclaimed Baggage here!
    / unclaimedbag
    This video is NOT sponsored!!
    Check out our merch shop here!! fiendishbehavior.com
    My Instagram: / safiyany
    My TikTok: / safiyany
    Our livestreaming channel: / safiyatyler
    Our TH-cam Shorts channel: / @safiyashorts
    MUSIC
    Via AudioNetwork
    PRODUCED & EDITED by
    Safiya Nygaard
    Tyler Williams
    Lona Smith
    Bryce Jennings
    Dave Szamet
    Nez Covington
    Jarvis Rooker
    GFX by Dayana Espinoza

ความคิดเห็น • 8K

  • @safiya
    @safiya  2 ปีที่แล้ว +6389

    HELLO FRIENDS!! hope you guys enjoy our investigation into the Unclaimed Baggage store! what did you guys think of our Lost Looks (tm)? what's one treasure we should have picked up? make sure you check out our collab on HopeScope's channel after this one!! :) th-cam.com/video/v5aHcu19wio/w-d-xo.html - xoxo, saf

    • @KitKatLag
      @KitKatLag 2 ปีที่แล้ว +25

      Definitely would have taken the chocolate frog cards!

    • @isabellaevens8334
      @isabellaevens8334 2 ปีที่แล้ว +5

      Heyy! How are you and Tyler?

    • @bree3867
      @bree3867 2 ปีที่แล้ว +16

      this vid is so exciting to see! i work in ubc’s ~secret warehouse~ and have been waiting for a vid like this for years i’m so glad you enjoyed it at the store!!!!!

    • @zara-7104
      @zara-7104 2 ปีที่แล้ว

      Finally

    • @debrasouza4342
      @debrasouza4342 2 ปีที่แล้ว +10

      I know it wasn't for sale but don't we all need a life size Hoggle?!

  • @ca-ke9493
    @ca-ke9493 ปีที่แล้ว +2267

    its such a strange ethical position for a place to resell other people's missing (stolen?) luggage but destroy counterfeit branded goods to prevent people selling them.

    • @freydobaggins6252
      @freydobaggins6252 10 หลายเดือนก่อน +225

      And not return property eg the Henson family’s when they know who is the rightful owner. Like wow owner lady so proud of you for smashing up counterfeit watches, what a good moral compass 🙄

    • @catetanenbaum2418
      @catetanenbaum2418 6 หลายเดือนก่อน +135

      Also the huge quantity of crap is depressing. There's so much useless, non valued, poor quality stuff that ends up in landfills. Love how they don't talk about throwing anything away, they just donate or recycle it- cus you can recycle a used toothbrush. Riiiight.

    • @pluutonius
      @pluutonius 2 หลายเดือนก่อน +21

      Let's be real, they're not destroying those fake items, they're selling them on the side.

    • @mayevie
      @mayevie หลายเดือนก่อน +6

      Is it though? It's not like they're stealing the luggage, it's unclaimed. It can't just sit in limbo forever

    • @nikolettmarschall9770
      @nikolettmarschall9770 25 วันที่ผ่านมา +10

      I’m still waiting for Lufthansa to reimburse me.
      Why is that normal that after locating a luggage, they don’t contact the rightful owner??
      Who decides, they can just go ahead, and sell my things??
      Especially items you can’t put a price on!! My dog first teeth made in to a medallion, hardly any cash value, but she’s gone , that’s all I had left of her.
      This is disgusting, this makes my stomach sick.
      There should be a law against that!
      I didn’t lost my luggage!!
      LUFTHANSA LOST MY LUGGAGE!
      Edited on 06/27 2024
      They sent me $274 as a reimbursement! That must be a joke, I’m not going to take that offer , they pay more for delayed luggages! It does not cover the value of my items they lost. Not to mention replacing my iPad , I know I shouldn’t have it in my luggage, but it wasn’t the first time I traveled with my iPad in my suitcase. That amount doesn’t cover the vet bill that I had to take my dog, because all he’s epilepsy meds was also in there.
      Honestly this is outrageous. I might have to contact an attorney…

  • @ea5145
    @ea5145 2 ปีที่แล้ว +26984

    Let's normalize specifying that the *AIRLINE* LOST your luggage. You didn't lose your luggage. Don't let large companies weasel out of responsibility and then profit from their own incompetence

    • @blueismylove3128
      @blueismylove3128 2 ปีที่แล้ว +2332

      Thank you!!!?! Language is important! Most of the time these bags aren't being abandoned by people, the airlines are losing their stuff and many never even make an effort to give them back.

    • @Crazycool90
      @Crazycool90 2 ปีที่แล้ว +1486

      Wow, so right, I didn’t even notice that subtle language change they’re making. And then the part where they’re talking about some people maybe not wanting the stuff anymore anyway - we’re sure doing a lot of work to soften the reality that these people entrusted the airline with they’re belongings and then the airline “lost” their bags and sold them for a profit. I get they have to do something with unclaimed luggage but we should live in the reality that they airline took this stuff, it’s not mostly stuff people didn’t want or were careless with. I don’t know what to do with that but it would make the experience seem rather less fun to me.

    • @Dr_KW
      @Dr_KW 2 ปีที่แล้ว +206

      I mean I left my umbrella in the overhead him once, so I kind of lost it

    • @Call_Upon_YAH
      @Call_Upon_YAH 2 ปีที่แล้ว +38

      Hey! Did you know God is three in one!? The Father, The Son, and The Holy Spirit! Bless him!
      Jesus died for our sins, rose from the dead, and gives salvation to everyone who has faith in him! True faith in Jesus will have you bear good fruit and *drastically* change for the better!
      Have a blessed day, everyone! ❤

    • @Call_Upon_YAH
      @Call_Upon_YAH 2 ปีที่แล้ว +18

      Your worries (yes, anxiety), depression, suicidal thoughts, EVERYTHING will melt away and be NO MORE when you lean on God and put your trust in him! When I have physical pain, I literally pray and the Lord quells it, that I am healed!
      Know that there is power in the name Jesus Christ! His name casts out demons and heals! People are bothered by his name. The world hates the truth and wants to continue living sinfully! God's children are set apart (holy) and righteous.

  • @norelfarjun3554
    @norelfarjun3554 ปีที่แล้ว +3097

    Something about the behavior of this store feels unnatural, like they are hiding something

    • @Urmom-jv9ec
      @Urmom-jv9ec ปีที่แล้ว +275

      It’s just Southern fake politeness, I live like 20 minutes away from this place

    • @buttermepancake3613
      @buttermepancake3613 ปีที่แล้ว +26

      Where are the bodies Southwest?!

    • @ragmamale4783
      @ragmamale4783 ปีที่แล้ว +36

      I mean already from the staged stuff bro

    • @valgal5863
      @valgal5863 ปีที่แล้ว +113

      I just want to add my thoughts and about why they don't allow guests in the warehouse. I used to be a warehouse supervisor for a salvation army and though they are not the same I can guarantee it's probably similar. The warehouse could possibly be extremely over stocked and that could be a safety hazard for people who are not an employee because it's possible they could get injured somehow tripping or something falling on them and the store might not have insurance to cover non employees. It could also probably be a freaking mess back there and possibly embarrassing for the company to show how much stock and possible disorganization happens. Possibly there's a chance that the guest may see something back there and want to purchase it without it being processed to go on the sales floor and that can cause some awkward interaction. There is also employees that are working back there and having guests and camera crew can cause disruptions and they might not be able to do the job at hand because the disruptions of a social media person in cameras can be distracting those are just some thoughts and why I think they don't want people back in the warehouse could be totally wrong or maybe that's somewhat true but we we don't like people going in the warehouse when I used to work at salvation army because there was a huge chance that hurt that was my main concern

    • @lavenderd3003
      @lavenderd3003 11 หลายเดือนก่อน +81

      ​@@valgal5863well that could be it but if you look in the comments it shows how shady the buisness really is. They even lied saying the suit case was brand new for safiya to go through but it was stadged and someone had the exact same thing happen to them when they went there.

  • @AMacKnz
    @AMacKnz ปีที่แล้ว +1839

    Saf: "what is this item??" Chasity immediately without inspection "it's a piggy bank!....oh wait what is it is it a piggy bank?"
    Saf you're right these bags were sooooo staged 🤣

    • @anapalacios4046
      @anapalacios4046 ปีที่แล้ว +84

      also her reaction to the two left shoes 😂

    • @milenarancic9949
      @milenarancic9949 ปีที่แล้ว +11

      Came looking for this comment 😂

    • @micheal2458
      @micheal2458 7 หลายเดือนก่อน +38

      HopeScope said "It's a piggy bank," then Chastity asked "Is it a piggy bank?"
      They do have kinda similar voices though!

  • @melissapetzer3560
    @melissapetzer3560 2 ปีที่แล้ว +11927

    I think Saf was right about the bags they gave her to unbag being staged. There's no way someone would put Gucci sunglasses at the front of a soft shell checked bag....

    • @danadomino
      @danadomino 2 ปีที่แล้ว +834

      Completely agree! My favorite sunglasses are my Gucci ones and there is no way that I would even put them in a checked bag. And definitely not the front pocket of a checked bag!

    • @Ghali662
      @Ghali662 2 ปีที่แล้ว +749

      I think its a security risk (drugs or contraband ) if they work with feds I doubt they would give her a unvetted bag and they probably did "add" some things to make it more interesting for a video obviously.

    • @maevediaries
      @maevediaries 2 ปีที่แล้ว +565

      plus she knew exactly where things were- what things were (piggy bank, the harry potter thing)

    • @MaraMara89
      @MaraMara89 2 ปีที่แล้ว +218

      1. unless somone put glasses there for "a minute" to have hands free and then forgot about them
      2. Those bags probably was checked for illegal things, but probably also for some contact info to owners... I am assuming that food that could go bad was also throw out

    • @_Piers_
      @_Piers_ 2 ปีที่แล้ว +569

      16:26 - She forgets for a second that she's not supposed to have seen these things before.
      "What is that?"
      "It's a piggy bank...is it a piggy bank?"

  • @perineumdestroyer5000
    @perineumdestroyer5000 2 ปีที่แล้ว +2804

    That place has awfully BOLD pricing considering they’re all secondhand items. Like most of that stuff was overpriced in my opinion.

    • @norasmith2474
      @norasmith2474 2 ปีที่แล้ว +117

      I feel like that's just how it is for secondhand, thrift stores nowadays. I think the only place you can find anything for a really good deal is garage sales because they want that shit out of their house or storage.

    • @cynamin922
      @cynamin922 2 ปีที่แล้ว +75

      They shouldn't be selling it to begin with.

    • @TheSwauzz
      @TheSwauzz 2 ปีที่แล้ว +12

      @@norasmith2474 Not really, no. Goodwill is still great in America. Not sure where you live though.

    • @mistyinltown79
      @mistyinltown79 2 ปีที่แล้ว +33

      @@TheSwauzz Goodwill here sucks, their prices are outrageous. Here in Florida, Salvation Army isn't much better, but we have lots of small privately owned or charity shops here that have great prices on stuff.

    • @TheSwauzz
      @TheSwauzz 2 ปีที่แล้ว +5

      @@mistyinltown79 I live in south Texas. I'm sure there's big differences between states.

  • @lodxt
    @lodxt 10 หลายเดือนก่อน +341

    "lost" is used very freely here. people DO NOT deliberately "loose" their luggage to this extent. Everyone knows how it is dealing with airlines with lost (by the airline) luggage. This shop feel super shady.

  • @woozworldbabe312
    @woozworldbabe312 ปีที่แล้ว +272

    very happy to see everyone calling the ethics on this store without dragging queen safiya!!

  • @channahdavidson3344
    @channahdavidson3344 ปีที่แล้ว +8035

    I went to Unclaimed Baggage in late May. I was chosen to open one of the bags, and I got the same items that Safiya opened first. Down to the two fake Gucci and Versace shirts and funky slides. AND the yacht mop bag with chargers.
    These bags are completely staged

    • @FreakyBo0o
      @FreakyBo0o ปีที่แล้ว +115

      😲

    • @leeblock9573
      @leeblock9573 ปีที่แล้ว +602

      yeah that doesn't really surprise me because those are the example bags

    • @AmberRooster
      @AmberRooster ปีที่แล้ว +1027

      The fact that they lied about this is not a good look.

    • @jjwsvtk9987
      @jjwsvtk9987 ปีที่แล้ว +20

      Wow

    • @leeblock9573
      @leeblock9573 ปีที่แล้ว +16

      @@AmberRooster Did they lie?

  • @theflutefreak
    @theflutefreak 2 ปีที่แล้ว +2319

    This video makes me want to volunteer at the airport to be a "customer baggage advocate" whose only job is to do a bunch of detective work to reunite people with their lost luggage.

    • @atreewrites146
      @atreewrites146 2 ปีที่แล้ว +56

      Where can I sign up? I'll be your overseas contact.

    • @TheSaneHatter
      @TheSaneHatter 2 ปีที่แล้ว +54

      That's a far more productive course of action than much of the kvetching going on here about "airlines stealing your luggage." Thank you.

    • @candy2325
      @candy2325 ปีที่แล้ว +4

      Omg yes 🙌🏽

    • @Sana-jb5zu
      @Sana-jb5zu ปีที่แล้ว +22

      You wouldn’t even need to do any detective work! luggage tags have the travellers full name and would link to addresses, numbers ect :,(
      I recently left my hand luggage on the plane and they never contacted me!! The airport had no phone number or email so I had to go back in person to find it :/

    • @mikafizz1022
      @mikafizz1022 ปีที่แล้ว +3

      let's start a movement.

  • @jrninni84
    @jrninni84 ปีที่แล้ว +844

    A woman from Toronto who recently returned home with Air Canada didn't have her luggage for 4 months... they said it was lost, but she had an Air Tag in it and was tracking it... turns out Air Canada had "donated" her lost luggage!

  • @packrat2004
    @packrat2004 ปีที่แล้ว +2299

    No hate to you Saf, but a good chunk of these items are not "lost" they are stolen. Airlines frequently intentionally "lose" luggage they want to sell and often do NOT wait the 90 day period. This store is soooo unethical and people should not spend their money there. They cannot do this anymore if the public refuses to endorse it. No consumers = no profit

    • @gabbstarm5212
      @gabbstarm5212 ปีที่แล้ว +138

      Exactly and to think that they don't sell at a reduced price for how much they have is ridiculous. They don't even donate the nice stuff

    • @ArrowBast
      @ArrowBast ปีที่แล้ว +31

      Dont you think an ethically minded person would think twice about buying 'lost luggage' at an auction - this is buying stolen goods and will come with free dose of (for lack of a better word) - BAD KARMA.

    • @aarishowton8037
      @aarishowton8037 ปีที่แล้ว +26

      Why tf do y’all people think airlines are desperate to make extra money? They’re one of the most profitable industries in America, and if this was a whole deliberate scam they would have to hire employees to decide which bags to steal, which would DEFINITELY get out to the public.

    • @doggyspeak
      @doggyspeak ปีที่แล้ว +52

      Its not desperation, its capitalizing on as many profitable systems as they can. Airports have excess luggage around when its not picked up immediately, limited storage for it, and limited workers to keep track of lost and found followup. Of course if they are legally allowed to sell it, that is what they are going to do. And, say, if more luggage is held back, less initiative is taken to return it, and less workers are hired to maintain lost and found, they can squeeze even more money out.

    • @packrat2004
      @packrat2004 ปีที่แล้ว +33

      @@doggyspeak exactly. It's not desperation, it's greed

  • @DoomsdayDollie
    @DoomsdayDollie 2 ปีที่แล้ว +3307

    The only reason I can think that they wouldnt give you real suitcases and wouldnt let you in the back is that the suitcases likely often come with obvious information that would have led to someone being reunited with their lost things. What a shady store.

    • @tesscrelli783
      @tesscrelli783 2 ปีที่แล้ว +88

      I mean, from a business standpoint that seems 100% logical. The store most likely bought the stuff from the airlines, they don't want to lose money by risking someone recognizing the stuff and coming to claim it (and the person would probably want to claim it for free).
      Also the allure of these kinds of stores is they may contain things that other people might want. If the original owners show up to claim their things, it becomes likelier for the remaining things in the store to be worthless.
      My point is, it's just a business trying to make money, there's nothing shady about that.

    • @kmarine8852
      @kmarine8852 2 ปีที่แล้ว +357

      Just a business trying to profit off goods that were essentially stolen from other people, yeah nothing shady about that, wouldn't want anyone coming to reclaim their own personal items for FREE how messed up would that be???

    • @guttermouthgirl5135
      @guttermouthgirl5135 2 ปีที่แล้ว +126

      That’s what I’m thinking about like… luggage is clearly labeled with owner information

    • @hawktalon7890
      @hawktalon7890 2 ปีที่แล้ว +50

      Honestly, I didn't consider that. But now that I think about it...yeah, that's VERY strange from the standpoint of your average person.

    • @SweetieYams
      @SweetieYams 2 ปีที่แล้ว +116

      @@tesscrelli783 u don't find ANYTHING shady about a woman purchasing stolen luggage and then pricing the used items 2x the actual price? No one forced then to open this shady ass establishment. They get no sympathy from me. It's morally fucjed up and shady af

  • @nicoledoyle7009
    @nicoledoyle7009 2 ปีที่แล้ว +13614

    As someone who’s luggage was just lost by United just this past week, with almost no communication from United about where my bags were, I have to wonder how much of this stuff is actually just stolen. This is completely unethical.

    • @AnnA-jd4xm
      @AnnA-jd4xm 2 ปีที่แล้ว +1

      Make a big stink! start tagging on facebook, twitter, instagram...make a tiktok and tag them. Cant let these fuckers win

    • @mbalenhlendimande6176
      @mbalenhlendimande6176 2 ปีที่แล้ว +1315

      Daylight robbery. This is done on purpose. There's absolutely NO WAY there can be so much unclaimed baggage. They "lose" it on purpose

    • @SweetieYams
      @SweetieYams 2 ปีที่แล้ว +1112

      I have a feeling majority of the items in this store are stolen. The whole thing feels shady. No one loses their luggage, the airlines lose it.

    • @SweetieYams
      @SweetieYams 2 ปีที่แล้ว +511

      @Video Games right. The airlines are responsible for luggage, 90% of the time they are the ones that "lose" the luggage. Besides the fact, If someone leaves an item in my car I'm not gonna turn around and sell it. I'm gonna try to get in contact with the person. The airlines need to stay true to their word and really hold those items until the owner contacts them. Because we all know that's a big fat lie.

    • @jesshasnofilter
      @jesshasnofilter 2 ปีที่แล้ว +1

      United and American are the worst.

  • @Samara0-0Ray
    @Samara0-0Ray ปีที่แล้ว +148

    The fact that Hoggle is there and not home back with the other Jim Henson puppets honestly breaks my heart

  • @jessicadabruzzo9819
    @jessicadabruzzo9819 ปีที่แล้ว +424

    Lost literally everything I had because of a storage unit and covid, everything. After being left homeless, this was a serious hit. I'm still trying to recoup losses. Point being please remember some things weren't abandoned & certainly not forgotten..... Some of us had no choice or lacked the funds to keep our own belongings. You never know the sentiment behind some of these things, if there is any.

    • @EllaBonbon
      @EllaBonbon ปีที่แล้ว +10

      Hope you’re doing well.

  • @izzymarie8987
    @izzymarie8987 2 ปีที่แล้ว +3779

    As someone who has airline traveled for a couple marching band trips over the years, those “unclaimed” instruments make me so sad and angry. The most of the owners of those instruments probably were traveling to or from some sort of concert or performance so I cannot even imagine how heartbroken they were to “loose” something so valuable to them.

    • @jaskierdraven9191
      @jaskierdraven9191 ปีที่แล้ว +235

      I'd be so pissed if any of my instruments got "lost" by an airline... Just another thing to worry about if I fly with one of mine... An expensive piece of equipment gone...

    • @thewitchstarot6975
      @thewitchstarot6975 ปีที่แล้ว +84

      I have a violin which cost $350 and I would be so mad if it was "lost"

    • @MadMisStep7401
      @MadMisStep7401 ปีที่แล้ว +50

      Right? Not to mention how expensive instruments can be! Or the attachments you make to the instrument you've been using for however long.

    • @CactusKitty42
      @CactusKitty42 ปีที่แล้ว +13

      I relate to this so much lol. Instruments are expensive.

    • @depsuke8335
      @depsuke8335 ปีที่แล้ว +22

      as someone who's bass clarinet is literally worth over $14,000....ouch.

  • @tylerwilliams
    @tylerwilliams 2 ปีที่แล้ว +28269

    next collab: Tyler and Tyler wear matching velvet overalls for a day 👯‍♂️

    • @JazzyUrquoise
      @JazzyUrquoise 2 ปีที่แล้ว

      IT’S LEISURE SUIT *drink wine like Jenna Marbles*

    • @dennguia
      @dennguia 2 ปีที่แล้ว +494

      I just now realize that Safiya and Hope has the same type of content as well as husbands names.

    • @tylerscope
      @tylerscope 2 ปีที่แล้ว +64

      😂😂😂!

    • @FlagCutie
      @FlagCutie 2 ปีที่แล้ว +22

      YES.

    • @inisarahibrahim
      @inisarahibrahim 2 ปีที่แล้ว +30

      I am down to see this

  • @NadirEatsRocks
    @NadirEatsRocks ปีที่แล้ว +196

    On one hand, this place sounds really fun to explore. On the other hand, it really rubs me the wrong way; the owners are so cagey and secretive about their process. And I know there are instances where things are deliberately lost by the airline so they can resell them to stores like this

  • @clashfan2875
    @clashfan2875 ปีที่แล้ว +327

    I was a travel professional for years and this is the exact reason I always advised my clients to NEVER check anything in their luggage that they were not willing to lose. You need to travel with wedding clothes? Ship them separately and have them insured. I don't even begin to understand the mindset of someone who packs expensive items of jewelry into a bag they then let out of their sight.

    • @samaraisnt
      @samaraisnt ปีที่แล้ว +78

      It's not their fault for being trusting. That's what the whole theater of security at airports is ensuring people do. You're putting a weird blame on people when it's the skeevy stealing airlines stealing dresses that are to blame!

    • @danmakes2497
      @danmakes2497 10 หลายเดือนก่อน +50

      Maybe because it's not their fault and the AIRPORT that lost THEIR luggage and made no attempts at all to help?

    • @micheal2458
      @micheal2458 7 หลายเดือนก่อน +29

      Most people can't afford and generally aren't even aware of other options, don't get it twisted.

    • @gwendolynrobinson3900
      @gwendolynrobinson3900 6 หลายเดือนก่อน +8

      If I ever need to carry something important with me, usually just electronics, it goes in my personal item so I ALWAYS have it on my person. I've never had anything lost, but I don't trust human error with my valuables, let alone human greed 💀

    • @BestBecky78
      @BestBecky78 5 หลายเดือนก่อน +1

      People also leave their carry-on bags on the plane. Or they take the wrong one. Happens mote then people think.

  • @gigis.3301
    @gigis.3301 ปีที่แล้ว +877

    How the store can charge that much when they didn’t even pay for the clothes is…. Alarming…

    • @mmiimi
      @mmiimi 9 หลายเดือนก่อน +103

      I'm just now watching the video and that's something that caught my attention. Regardless of the ethical stance, this is basically a thrift store, but their prices seem outrageous. $60 for second-hand jeans or $30 for a tube top??? none of the prices make sense, considering they are just stealing things from people's lost suitcases.

    • @he4rt5
      @he4rt5 8 หลายเดือนก่อน +26

      think saf said they literally sell the luggage to this store, so they didn't pay nothing for the clothes
      (not justifying the prices, they're definitely ridiculous, but just eanted to point that out😅)

    • @Charmeliciouslife
      @Charmeliciouslife 6 หลายเดือนก่อน +10

      Yes they said they have contracts with all major airlines. They definitely staged the bags. And items show up there only weeks later? That's the airlines not trying to help the customers get their stuff back 😢

  • @Thedevilswings
    @Thedevilswings 2 ปีที่แล้ว +3341

    I'll never forget when I lost my luggage in Scotland. The sweetest old man who worked at the airport drove my bag from Glasgow to Edinburgh and I had no idea until he knocked on my door. But I lost a piece of luggage in the US and it was horrible trying to get it back.

    • @Nanis-World
      @Nanis-World 2 ปีที่แล้ว +350

      The United States is THE WORST! I remember flying WITH American Airlines from Florida to New York for a week-long, for a wedding. Was on the phone for days!!! They stated they would "mail my luggage if they found it." They lost my luggage in Atlanta where we stopped but the Airline swore they had no clue. I had to purchase brand new clothes, and shoes (an entirely new wedding outfit that took me months to find) before, and I was rushed. When I say I lost EVERYTHING and would have been SOL had I not owned a credit card to charge all these purchases. My fiance and I decided to drive back instead of fly because the experience was horrible and made a surprise stop at ATL airport where I demanded to go to LOST & FOUND. Long & behold, there stood my luggage that had been scrimmaged through and had several expensive items missing. Including my Jimmy Choo wedding shoes. Coincidence? I THINK NOT!! American Airlines only reimbursed me for like $1k worth of my purchases and it was a lengthy process that required purchase receipts etc. The shoes that were stolen from my luggage were $3k alone. I don't usually purchase allot of shoes nor expensive shoes at that, I save and then buy something I really like and it was devastating for me because they were brand new that I purchased for the wedding with an Oscar De La Renta dress that was also taken, smh.

    • @jax5125
      @jax5125 2 ปีที่แล้ว +20

      what an angel!

    • @bethp1831
      @bethp1831 2 ปีที่แล้ว +49

      @@Nanis-World That honestly sucks so much ;( Atlanta is one of the largest airports hubs in the US/world. I hate flying out of Hartsfield Jackson too

    • @yesplatinum7956
      @yesplatinum7956 ปีที่แล้ว +14

      @@Nanis-World wow now I’m scared to fly to usa

    • @jaysonraphaelmurdock8812
      @jaysonraphaelmurdock8812 ปีที่แล้ว +14

      Flying in Canada is so much better and I'm an American.

  • @PuppetOnStrings666
    @PuppetOnStrings666 ปีที่แล้ว +630

    Video felt very shady. What really threw me over the edge was the Hoggle puppet from Labyrinth. That movie is my all time favorite childhood movie, and to see it in this random luggage store infuriates me. There is no way that the person that's responsible for keeping him safe, just lost it. The airline specifically took it to be put as a display piece for this store

    • @Freedomfred25
      @Freedomfred25 ปีที่แล้ว

      What’s hoghle

    • @dannychipman7396
      @dannychipman7396 4 หลายเดือนก่อน +1

      I actually don't think they stole the puppet because the suitcase it was in was missing for 20 YEARS and when it was it was eventually recovered hoggle was in horrible condition. The latex was rotting and it was almost unrecognizable. If the airlines "lost" it with the intention of showing it off as a display they would've taken much better care of it instead of letting it rot away almost to the point of being unreparable. If you look up images of hoggle pre restoration it would become clear that he was in no state to be presented. That would be like if you were presenting a cow at the county fair and you didn't bathe or brush it for years beforehand.

  • @Stephen_Viele
    @Stephen_Viele ปีที่แล้ว +293

    As someone into fashion that off-white rhinestone sweatshirt is 100% fake. I don't know if I'd trust this store and its "authentication" process.

    • @i.elpunkt8473
      @i.elpunkt8473 6 หลายเดือนก่อน

      What makes you think that?

    • @Stephen_Viele
      @Stephen_Viele 6 หลายเดือนก่อน

      @@i.elpunkt8473 Virgil never made a rhinestone sweatshirt like that. It's what people would call a "fantasy replica". Essentially they took the off-white logo and put it on the sweatshirt in their own way. Off white has never released a product that looks like that.

    • @BestBecky78
      @BestBecky78 5 หลายเดือนก่อน +2

      As another person in fashion, it looks real from the video.

    • @Stephen_Viele
      @Stephen_Viele 4 หลายเดือนก่อน +23

      @@BestBecky78 I'm not saying I can tell if its a fake just by seeing it on the screen. I know it's fake because Off White has never produced that item before. It's what you would call a "fantasy piece" in the world of reps. If you can go look it up and tell me what season Virgil released it in. I'd love to be wrong because it is cute and I'd for sure buy it.

  • @LostApotheosis
    @LostApotheosis 2 ปีที่แล้ว +4589

    I wouldn’t mind this if I knew airlines did their due diligence to return luggage, but they definitely don’t. Also donating primarily trash items and not items that charities actually need is a scummy move, especially since companies usually do this just so they don’t have to pay to dispose of the items themselves and get a tidy little tax write off.

    • @morgangonnelly5683
      @morgangonnelly5683 2 ปีที่แล้ว +27

      Everybody’s gotta make their money! The store and all it’s employees run off of this process. They’re not required to donate anything at all. It’s nice that they do.

    • @LostApotheosis
      @LostApotheosis 2 ปีที่แล้ว +423

      @@morgangonnelly5683 no, it’s not nice. I understand why you think that way and I think your hearts in the right place, but when the companies don’t pay to dispose of trash items and donate them instead then the charity has to pay to dispose of them out of their pocket which wastes donator money and limits the good they can actually do. If they’re not going to donate items that are actually being requested they should pay to dispose of them themselves. They’re only donating what they can’t sell which are often, as someone who has sorted through “donations” from stores like this, things that charities can’t actually give away. Even the items companies recycle, they get a kickback for that. All of these actions are to maximize profit.
      Beyond that, this store is not struggling to make a profit. It’s a tourist attraction that profits off the misfortune of others by selling used items for much more than they should be reasonably priced for. They could afford to donate a portion of the goods that are in sellable condition and actually do some good. Or better yet, donate a portion of profits. What they’re doing is good for their bottom line and good for their pr, but it’s not actually good for charities or the needy. Everyone has to make their money, yes, but if they’re profitable than they are making their money and the only reason they aren’t doing more for their community is greed.

    • @simonopps
      @simonopps 2 ปีที่แล้ว +173

      @@LostApotheosis thank you for clarifying! I'm fed up with people running around and praising companies for donating trash because "at least they donate something!!"

    • @LostApotheosis
      @LostApotheosis 2 ปีที่แล้ว +52

      @@simonopps of course. I think many people just don't understand the reality of it. Its not something most people are confronted with very often.

    • @Weirder_the_better
      @Weirder_the_better 2 ปีที่แล้ว +136

      Yep, they pretty much confirmed it when Safiya mentioned that Hope purposefully left her luggage on a flight to see if it's legit and it ended up in the store a few weeks later. A few weeks is not 90 days.

  • @lindsiebelt6
    @lindsiebelt6 2 ปีที่แล้ว +6883

    These prices were all outrageous for what is basically selling “questionably acquired” goods.

    • @jklroxmysox111
      @jklroxmysox111 2 ปีที่แล้ว +211

      Wait till you learn about the slave labor that goes into producing fast fashion clothing

    • @frozerus
      @frozerus 2 ปีที่แล้ว +119

      @@jklroxmysox111 wait till they hear about prison labor too

    • @ashleybright3727
      @ashleybright3727 2 ปีที่แล้ว +229

      I came here to say the same thing!!! The prices are ridiculously high.

    • @katherinesong29
      @katherinesong29 2 ปีที่แล้ว +22

      U have to remember that people work here for a living

    • @imagery
      @imagery 2 ปีที่แล้ว +100

      @@katherinesong29 but the profit margin they make on the items more than makes up for it

  • @nicolasmora5118
    @nicolasmora5118 ปีที่แล้ว +65

    This is not lost or abandoned luggage, it’s basically stolen property that airlines get away with. People call and claim for their possessions and they give a run around during the claiming processes

  • @user-rl1nv1xp1y
    @user-rl1nv1xp1y ปีที่แล้ว +132

    99.5%, my ass. There's a HUGE problem these days with luggage getting "lost". The powers that should not be are doing their best to make people not want to leave their houses, much less travel.

  • @kimbrolyy
    @kimbrolyy 2 ปีที่แล้ว +3571

    I just wanted to say: with people being skeptical of the business model of this place, that that's not directed towards Safiya. I think she did a great job at showing what this place is and was honest in her concerns too. The video was super interesting and I think it's great that she went there as it's such a unique concept

    • @marwangemarpro5853
      @marwangemarpro5853 2 ปีที่แล้ว

      th-cam.com/video/lmvEXzBO85M/w-d-xo.html

    • @vixxcelacea2778
      @vixxcelacea2778 2 ปีที่แล้ว +136

      Oh I never blame Saf or Tyler or anything if they look into things like this and they aren't as wholesome as they seem at first. Both of them are simply making an entertaining video and when they reach out to a place to film and showcase it, the company/organization is going to put their best foot forward.
      Only time I'd be upset at Saf or Tyler is if they were promoting something that was actually a full on scam or had extremely shady practices/support. Like if a place was a known discriminatory company, or dangerous organization (like PETA for instance) Her videos aren't exposé's and I don't expect them to be.

    • @Emily_Linka
      @Emily_Linka 2 ปีที่แล้ว +46

      Oh yes for sure! No hate at all for Saf and love her videos to the moon and back. She’s not to blame for a sussy business model!

    • @eliontheinternet3298
      @eliontheinternet3298 2 ปีที่แล้ว +4

      this!

    • @courtxthexcutie
      @courtxthexcutie 2 ปีที่แล้ว +1

      +

  • @Laura-tc2ws
    @Laura-tc2ws 2 ปีที่แล้ว +3380

    At first when you said that the store donates a percentage of the goods I was like "oh, they're so sweet", then I realized they give to charity the trash they will have to pay to get rid of.

    • @mr.icecream7880
      @mr.icecream7880 2 ปีที่แล้ว +43

      Sad:/

    • @kavyachawla3789
      @kavyachawla3789 2 ปีที่แล้ว +194

      That’s what I noticed too that was really shitty

    • @emmao6578
      @emmao6578 2 ปีที่แล้ว +246

      Same, I was hoping it was one of the rare situations where they worked more closely with the charities and picked out specific things that matched lists of items the charities most needed but my cynical mind didn't really have much hope for that

    • @jackieibarra9612
      @jackieibarra9612 2 ปีที่แล้ว +154

      And hearing how much they’re selling some of these things 😳😳

    • @mluna1
      @mluna1 2 ปีที่แล้ว +9

      Somebody's "trash" is someone else's treasure

  • @nancyf7919
    @nancyf7919 ปีที่แล้ว +245

    Hello. As a 15 yr thriftshop worker (not American so maybe things differ there) here are my adds. 1. Don't go into any retail place ever in sandals. Glass breaks all the time. This may be why they didn't want you in the back rooms. I would have thrown you out without steel toed boots.
    2. When a thrift shop says they are going to donate something, they are either going to abandon it somewhere in the middle of the night or trash it. If you can't sell it, probably no one else can.
    3. Same for recycle. You can recycle pure metal, or paper or maybe glass. A used toothbrush? Don't kid yourself. Really.
    4. Kudos to that company for laundering their finds. This does not happen in Canada.
    5. If you can't sell your fakes, they will go into landfill. Putting it into an orange tray marked recycle is such a lot of sugar coating. They might as well say they are sending it to a farm in the country where it can run free and play with other Versace knockoffs.

  • @linaware8635
    @linaware8635 ปีที่แล้ว +72

    I imagine that a vast majority of the items that are “recycled” are actually incinerated or put into a landfill (same with a lot of the donated stuff). I work at a landfill and if it really was economically feasible to recycle those items then the landfill would fill up MUCH slower. Clothes especially are very rarely recycled, as it is difficult to repurpose the fibers from so many different types of materials with different chemical processes and colorants added.

    • @cryptidless
      @cryptidless ปีที่แล้ว +3

      im even skeptical on their “donating”. they said right at the beginning that they smash knockoff rolex’ cuz it’s “ethical”. instead of donating them 🤷

  • @nitsirkroy
    @nitsirkroy 2 ปีที่แล้ว +11110

    IMPORTANT TIP: when packing your luggage the last thing to do is right on top (so first thing u see when opening ) put a paper with ur flight info as well as contact info. Normally that’s the first place the luggage office checks if a tag is missing or something. This can prevent your luggage from ending up here. Happy travel and sending Much love, a former Airline employee

    • @leadayco
      @leadayco 2 ปีที่แล้ว +284

      🙏 Thanks so much. This is really effing smart

    • @JennaGetsCreative
      @JennaGetsCreative 2 ปีที่แล้ว +357

      I always do this! My bags go with colourful straps and handle hangers with my surname all over those things and a note to check the top front pocket, where I will always write out the original flight(s) as booked and contact information for both ends of the journey. Even if I get bumped to another flight and take a different path than my bag, they'll have the intended destination, who to contact, and who can accept it for me if it ends up on the opposite side of travel than I did.

    • @nitsirkroy
      @nitsirkroy 2 ปีที่แล้ว +331

      People also don’t realize how often the handles rip off so that’s another reason the backup inside is a great idea

    • @CorvusTheFeatherbrain
      @CorvusTheFeatherbrain 2 ปีที่แล้ว +33

      That's really good advice, thank you!

    • @hieithefox
      @hieithefox 2 ปีที่แล้ว +16

      Honestly I’m gonna probably do this

  • @peregrintook310
    @peregrintook310 2 ปีที่แล้ว +2113

    FYI: Henson was traveling with Hoggle from the UK when he got “lost”. Evidently they refuse to give him back to the Henson family. It’s pretty gross honestly. These are someone’s items purposely lost and then sold. The incompetency.

    • @lesliebohn627
      @lesliebohn627 2 ปีที่แล้ว +257

      I was thinking that it's pretty obvious that the Jim Henson company owns that Hoggle.

    • @hypocrite4318
      @hypocrite4318 2 ปีที่แล้ว +1

      i completely forgot where hoggle ended up and it surprised me when I saw it I wish someone would just break in and return it to the family these scummy people should have this piece of art and film history

    • @TheDevilChrno
      @TheDevilChrno ปีที่แล้ว +32

      That's absolutely reprehensible.

    • @ConorNoakes
      @ConorNoakes ปีที่แล้ว +37

      At the point compensation was paid for the loss they would no longer have any claim to ownership if it was found later, they’ve effectively sold the claim to ownership in exchange for the compensation.
      Very shitty and highly suspicious in the case of Hoggle but most people faced with the reality of trying to find *their* needle in a stack of lost needles are going to take the compensation instead of the gamble that their belongings eventually resurface

    • @onyourleft4194
      @onyourleft4194 ปีที่แล้ว +74

      @@ConorNoakes i get what you’re saying, but it’s still absolutely unethical (even if it’s legal) and disgusting that they can basically *force* someone into selling their personal belongings after “90 days”

  • @shanayamanning9290
    @shanayamanning9290 ปีที่แล้ว +104

    you don't lose your luggage the air port refuses to help and don't find it for you. this whole thing is shady and wrong. the air lines and port need to be held responsbil for all this

  • @azazcoolchannel
    @azazcoolchannel ปีที่แล้ว +47

    This store should be shut down. This is legal robbery. Absolutely disgusting.

  • @mary-elise4345
    @mary-elise4345 2 ปีที่แล้ว +6158

    literally DYING over you calling out the bags being staged LMAO you were so pleasant and sweet ab it too haha

    • @mikegarcia597
      @mikegarcia597 2 ปีที่แล้ว +706

      Chastity was Sus AF tho 👀 with all her fakeness haha

    • @baileymclaughlin2817
      @baileymclaughlin2817 2 ปีที่แล้ว +611

      I worked at unclaimed baggage in high school and it’s someone’s job to go through the luggage and remove any dangerous/illegal/embarrassing contents before guest are allowed to process them. It’s not staged but it’s also not untouched

    • @amysnelgrove
      @amysnelgrove 2 ปีที่แล้ว +450

      No one on their right mind puts their sunglasses in the outside pocket of a checked bag lol

    • @are2k
      @are2k 2 ปีที่แล้ว +17

      I don’t think you are “literally” dying but I get your point.

    • @blinkandrhcp
      @blinkandrhcp 2 ปีที่แล้ว +259

      @@are2k we're dying every single day

  • @annatrombetta
    @annatrombetta ปีที่แล้ว +3737

    As someone who's on their 15th day of not having received my bag, this is terrifying. Also I didn't lose my bag, THE AIRLINE did. And i dont give a shit that they reimburse me if it's gone for good, there are very personal and sentimental items in my suitcase that cannot be replaced.
    EDIT: I GOT MY BACK BAG!!! 5 days before I had to turn around and go back to Amsterdam and about 5 1/2 weeks after I'd arrived in San Diego, they finally delivered it to my door. I was SHOCKED but mainly just really happy!

    • @Madeeha_shinkoko
      @Madeeha_shinkoko ปีที่แล้ว +39

      i really hope you get it back 😣

    • @annatrombetta
      @annatrombetta ปีที่แล้ว +11

      @@Madeeha_shinkoko aw thank you!!! 😭

    • @nancybrennan4930
      @nancybrennan4930 ปีที่แล้ว +47

      I say keep an eye out on the sites these companies run if you lost it in America cause it could get put up on there! I really hope you get your bag back

    • @orangeants
      @orangeants ปีที่แล้ว +5

      Did you get it back?

    • @annatrombetta
      @annatrombetta ปีที่แล้ว +6

      @@orangeants not yet...😭

  • @andreasnyder2135
    @andreasnyder2135 ปีที่แล้ว +230

    How are they able to sell the Apple products? There's no way to wipe an iPad without the user passcode. Super shady.

    • @samaraisnt
      @samaraisnt ปีที่แล้ว +33

      Whoa I didn't even think of that. Honestly it must be the shady people who procure their "lost" stock. I had an iPad stolen before so it definitely happens.

    • @CyberDyke
      @CyberDyke 5 หลายเดือนก่อน +9

      Very late reply, but there is a way to factory reset any apple device without a password. All you need is a cord and a computer.

    • @atsushisakurai7849
      @atsushisakurai7849 5 หลายเดือนก่อน +18

      You just "delete" a whole system through the laptop and put another clean one. That's why I think they are stealing. It's easy to break a password and find info about owner and call them/e-mai. So for every elec. device they have they have to clean it before selling. Disgusting

    • @ohrats731
      @ohrats731 4 หลายเดือนก่อน +2

      Lol I’m currently rewatching and I just saw my comment from when this video was first posted 😂 Same thought! How can there be so many “lost” Apple products when Apple devices have ways to find your lost stuff. Unless they tried to contact the owner and the owner never responded? Hmmm…. 😑

    • @koigoi
      @koigoi 19 วันที่ผ่านมา

      ​@@CyberDykeso this works UNLESS they are iCloud locked. In that case you cannot fully factory reset them without the original account's credentials.

  • @Papillon_sunflower
    @Papillon_sunflower ปีที่แล้ว +42

    Watching this before and after experiencing having my luggage lost is very different, I think a lot of people that haven’t had to handle airlines giving them the go around about their luggage may not understand, it’s so unnecessarily complicated and aggravating. I honestly think that most of the luggage that is there is probably because people gave up trying to get their luggage back or the airlines just straight up never ‘found’ it. The sentimental things that the airlines lost lost makes me so sad, like I was missing mainly clothes and toiletries and some stuffed animals and I was an anxious wreak until I got it back I can’t imagine the feeling of actually never getting those things that mean so much to you back.

  • @erinbailey7940
    @erinbailey7940 ปีที่แล้ว +5145

    Tip for getting your lost bag back? Tell the airline there’s medication in it and request an “escalation.” At least in the EU, escalated searches mean they will literally track your bag with security cameras through the baggage chain in the airport. Worked for me 👍🏽

    • @sepiajoy2871
      @sepiajoy2871 ปีที่แล้ว +157

      Good tip! Signal boost

    • @plusminusfem
      @plusminusfem ปีที่แล้ว +143

      Thank you, that’s nice to know. Although I haven’t flown in 10 years or so, I do take about 10 medications daily 😂 Although now I got nervous even having medication in a checked in bag. That would be quite the bad trip to lose it…

    • @sydandtaytum
      @sydandtaytum ปีที่แล้ว +301

      thanks for the tip. it is so unethical for the airline to 'lose' the bag and then turn around and make a profit on it!! everyone has to enter credit card info to buy a plane ticket. it would be so easy for them to just send the bag to the address of the credit card. if it isn't their home, it's likely a home of someone the person knows.
      i'm guessing telling them you have medication you need probably makes it a priority because they don't want to be sued if you have health issues.

    • @MartaMorta
      @MartaMorta ปีที่แล้ว +20

      As somebody that has worked with lost luggage in Europe, this didn't happen in the airline I worked for.

    • @stoneheart_raven
      @stoneheart_raven ปีที่แล้ว +85

      Or tell them something is dangerous like radioactive, or smuggling drugs. Bet they will track that down real quick. 😂 (please don't do that, just in case some idiot takes me seriously )

  • @Nugnug23
    @Nugnug23 2 ปีที่แล้ว +4186

    Chasity is like a mom watching her kid open Christmas presents and pretending to be surprised even tho she knows what everything is

    • @BeeZeeArt
      @BeeZeeArt 2 ปีที่แล้ว +263

      She could have at least tried not announcing the brand name items before they were even picked up

    • @addi5416
      @addi5416 2 ปีที่แล้ว +5

      ahahahaha

    • @kinga6606
      @kinga6606 2 ปีที่แล้ว +228

      This woman gave me weird vibes. Ughhh

    • @noooonoooaanoooo
      @noooonoooaanoooo ปีที่แล้ว +19

      my exact thought omg

    • @danielled8665
      @danielled8665 ปีที่แล้ว +50

      @@kinga6606 agreed, she made me so uncomfortable.

  • @odincarlston3144
    @odincarlston3144 ปีที่แล้ว +59

    I always, *always* put valuable/sentimental items in my carry-on, and I try not to check a bag if I can help it. I will definitely continue to do so after seeing this store lmaoo

  • @retrotartankitty9659
    @retrotartankitty9659 ปีที่แล้ว +51

    Kudos Saf for making comments in the video (and keeping them through the editing process) that were honest about how you felt about the overall experience and questioning some of the things that seemed sus about what was going on behind the scenes. I think the jacket you found made you look sort of like a detective, which I thought was an interesting coincidence given the situation... While I enjoyed the outfit reveal fashion show and seeing the interesting items, it is definitely incredibly sad how those items ended up in the shop in the first place. The high prices of most of the items surprised me as well.

  • @TheOnceandFutureGeek
    @TheOnceandFutureGeek 2 ปีที่แล้ว +5646

    First, I love Safiya so the negativity isn't about her. But this whole process feels so scummy. I don't believe for a SECOND that this many big-ticket items just get abandoned by airline users. The airlines have a side-hustle going on and it's at the expense of travelers. Also, that Hoggle puppet made me FURIOUS. There's NO WAY that they tried contacting someone in the Jim Henson Company because I can't see such a beloved piece of Henson history being intentionally left in some Alabama thrift store. Even if it's a replica, someone spent a lot of time and money on it and they deserve to get their collector's item back.

    • @midnightcassiopeia5735
      @midnightcassiopeia5735 2 ปีที่แล้ว +194

      Look up the story of Hoggle. That's actually him 😓😓 he was rotted when they found him 😭

    • @lululovestoplan5401
      @lululovestoplan5401 2 ปีที่แล้ว +380

      There is no way that someone would not try to reclaim the suitcase carrying her wedding dress!!!

    • @johnmartinez7440
      @johnmartinez7440 ปีที่แล้ว +77

      @viiont eooiy Yeah, 2/3rds off for stolen second hand clothes isn't good value in my book.

    • @Ali-mv3jc
      @Ali-mv3jc ปีที่แล้ว +223

      My uncle works in the baggage department of a huge airline. The sheer amount of "lost" luggage that is stolen rather than lost would shock most people. Airlines intentionally lose or hide luggage and do not wait 90 days at all.

    • @johntronzon6798
      @johntronzon6798 ปีที่แล้ว +13

      So messed up

  • @rebecap365
    @rebecap365 2 ปีที่แล้ว +2993

    The prices they're trying to charge for some of this stuff is WILD.

    • @chloeeng6811
      @chloeeng6811 2 ปีที่แล้ว +8

      Yeah

    • @emmaevans888
      @emmaevans888 2 ปีที่แล้ว +122

      Yeah! I thought it would be discounted prices but most things are up charged

    • @thitam5003
      @thitam5003 2 ปีที่แล้ว

      ok

    • @johnmartinez7440
      @johnmartinez7440 ปีที่แล้ว +70

      Right? I was expecting them to be selling mystery bags for $50 or something, but they're actually sorting through people's property and selling it for $1000s. Sickening.

    • @LikaLaruku
      @LikaLaruku ปีที่แล้ว +7

      ROSS For More.

  • @amandamoore7512
    @amandamoore7512 ปีที่แล้ว +86

    Store Owner: “Look at all the lost things that could never possibly be returned yet I’m able to name drop the famous people they belonged to”
    Bishhhhhhh

  • @jean-baptistegrenouille1431
    @jean-baptistegrenouille1431 ปีที่แล้ว +88

    Getting my luggage stolen was one of the worst things which happened to me, I had my pc and all my USB keys/SD cards with all my pictures/videos/music/etc from the last ten years, and a lot of my favorite clothes... Even if those are just "objects", it made completely depressed. So it makes me mad seeing people profiting from lost/stolen luggages. I'm sure all these people tried to get their luggage back. This is really fucked up.

  • @VamLoveAndKisses
    @VamLoveAndKisses 2 ปีที่แล้ว +6675

    Something feels really shady about this business. I'm not sure whether it's legally shady or just morally. It just leaves a sour taste in my mouth thinking that airlines lost peoples' (often sentimental) valuables and they end up being riffled through by someone looking to make a quick buck.

    • @TheHypnosBunny
      @TheHypnosBunny 2 ปีที่แล้ว +371

      And the crushing of fake designer watches- like people could still use them??

    • @ellamay3816
      @ellamay3816 2 ปีที่แล้ว +13

      snowflake

    • @bethnoirable
      @bethnoirable 2 ปีที่แล้ว +117

      yeah but if you think about it, what else could they do with all the stuff? That shop is the size of a city block, and that's with the items being sold. If all the lost items just accumulated, it'd eventually be a like a city of lost things. And at least they said a third of it is given to charity shops.

    • @toe9145
      @toe9145 2 ปีที่แล้ว +65

      @@TheHypnosBunny its illegal to even have fake desinger watches in the first place

    • @Hannah.Edwards
      @Hannah.Edwards 2 ปีที่แล้ว +126

      @@ellamay3816 grow up.

  • @pinkdarkboy7127
    @pinkdarkboy7127 ปีที่แล้ว +5598

    This store is the epitome of nasty. First off, the prices are ridiculous. $60+ for used jeans that were basically stolen from someone's luggage??? Only donating the raggedy stuff that the charities will have to pay to dispose of?? They have stuff on display that they KNOW who the owners are but they are refusing to return them?? (Hoggle suit, what they thought was legit Basquait art, Donny Osmond clothes) The owner lady trying to make excuses, coming up with stories like "Oh this wedding dress/ ring probably was owned by someone who was cheating. Oh, this person probably didn't really need this laptop for school or work or anything, etc." It's disgusting. ALL of that stuff should be donated. Airlines should not be allowed to profit off of "losing" items in any way. They claim this reduces waste, but donating everything would produce even less waste. This is all just to profit off of misfortune. Disgusting.

    • @accioyoongi
      @accioyoongi ปีที่แล้ว +63

      damn. anyways.

    • @sofiaverdeja8757
      @sofiaverdeja8757 ปีที่แล้ว +164

      I completely agree

    • @ninaa3347
      @ninaa3347 ปีที่แล้ว +151

      Seriously it's such a red flag

    • @katymcdonald5481
      @katymcdonald5481 ปีที่แล้ว +331

      They just need to ship it back to the address on the credit card info of the ticket holder who checked the bag. The only time it’s the passengers fault is if they leave bags in the cabin of the plane but I would imagine most people would be trying to get in touch to get that back because it’s usually what contains your electronics and important documents.

    • @harmoniamahira9670
      @harmoniamahira9670 ปีที่แล้ว +65

      exactly my thoughts, they're just disgusting

  • @This_new_handle_system_sucks
    @This_new_handle_system_sucks ปีที่แล้ว +14

    I'm pretty sure they weren't allowed in the back because then they would film all the "lost" bags with the name tags containing the owner's contact information still on them.

  • @jaylajohnson73
    @jaylajohnson73 ปีที่แล้ว +28

    And this is exactly why I carry on everything and try to avoid checked bags AT ALL COSTS!

  • @ashleym4290
    @ashleym4290 2 ปีที่แล้ว +3583

    Just wanted to say I am really appreciating the discussion in the comments about the major ethical issues with this store. Thanks everyone for sharing your thoughts and experiences!

    • @ArrowBast
      @ArrowBast ปีที่แล้ว +50

      And you forgot the ethics of selling fake goods as lost originals - since the store has no accountability for authenticity , nor will a buyer every get in touch with the real owner ( if there was ever one) . The deeper you look the more red flags it raises.

    • @Freedomfred25
      @Freedomfred25 ปีที่แล้ว +43

      I didn’t see anything wrong with it I just saw it as a thrift store but I looked into the comments and realized they are selling stuff so high it’s not beneficial they are stealing items and selling them fir higher profit then they are worth they all should be donated!

  • @Elfdaughter
    @Elfdaughter 2 ปีที่แล้ว +2220

    They definitely staged those bags! They probably didn’t want you filming the sorting process, and gave you staged bags, because they didn’t want to show any personal identifications of who might have previously owned the bags, or contraband, and they probably wanted to ensure that the bags they gave you to ‘sort’ were safe to film in advance.

    • @lelnel6242
      @lelnel6242 2 ปีที่แล้ว +121

      Yeah, can you imagine how much actual contraband there is in left bags?

    • @sarahheim8072
      @sarahheim8072 2 ปีที่แล้ว +211

      Probably also dirty contaminated clothing. If you're coming home from vacation you probably did not wash your clothes before shoving them in a bag.

    • @disneygirl8694
      @disneygirl8694 2 ปีที่แล้ว +103

      I worked at goodwill for a summer and there were some…ahem…not for kids items or used condoms occasionally in the stuff. I would hope luggages would be better

    • @Samzillah
      @Samzillah 2 ปีที่แล้ว +22

      @@disneygirl8694 luggage would probably be worse

    • @avianastrunk5585
      @avianastrunk5585 2 ปีที่แล้ว +1

      P

  • @GraceT
    @GraceT ปีที่แล้ว +75

    Anyone who’s lost luggage knows that the airline doesn’t try at all to contact the owners of the lost luggage.

    • @Rosiestoned
      @Rosiestoned 25 วันที่ผ่านมา

      Air France has delivered my lost luggage without me having to do anything so it’s not all airlines. Don’t fly with bad ones like Ryanair for instance they have horrible customer service.

  • @funsized837
    @funsized837 ปีที่แล้ว +28

    4:40 how is the owner of the bag reimbursed if you cant find the owner????????

    • @nelumboandrews6762
      @nelumboandrews6762 หลายเดือนก่อน

      What happens is that most people are aware they lost their luggage and reach out to the airport. The mistep is that the airline cant/wont match the lugage with the person so they give the customer up to 3800$ based on what the bag was worth.
      So they are reimbursed but the luggage wherabouts are unknown

  • @roxainaboxa
    @roxainaboxa 2 ปีที่แล้ว +6172

    The "experiment" of intentionally leaving a bag on a flight and having it show up in the store "weeks later" kinda proves the airlines don't actually wait 90 days ...

    • @kinga6606
      @kinga6606 2 ปีที่แล้ว +76

      90 days is 13 weeks, sooo. What's the problem?

    • @kellymhanson
      @kellymhanson 2 ปีที่แล้ว +826

      @@kinga6606 a normal person would have described that length of time as "months" later

    • @kinga6606
      @kinga6606 2 ปีที่แล้ว +55

      @@kellymhanson Probably. That doesn't mean that months can not be expressed as weeks.

    • @srtatropicalia
      @srtatropicalia 2 ปีที่แล้ว +40

      Maybe Safiya misspoke the dates

    • @chie261
      @chie261 2 ปีที่แล้ว +224

      If you watch the video, it was six months before it showed up on their website.

  • @Hennygenius
    @Hennygenius ปีที่แล้ว +661

    Delta lost my luggage in 2018, and I never got it back. We even called Delta in Amsterdam, the airport in Norway, both airports in the US, both Delta and KLM headquarters, and nobody could tell me where my suitcase was. I knew what was in my suitcase, but only got half of the money it was worth back 🙃 They tried to say “Oh, so you lost your luggage”, and I think it is absolutely ridiculous, because I did not loose the suitcase, the airline did 😭

    • @itzlydia2925
      @itzlydia2925 ปีที่แล้ว +10

      i would have cried lmaoo

  • @charliedrew9225
    @charliedrew9225 ปีที่แล้ว +16

    seeing that vampire book, which i was VERY obsessed with for a hot minute in middle school, show up in a safiya nygaard video was like falling down a flight of stairs.

  • @ccw2312
    @ccw2312 8 หลายเดือนก่อน +11

    I live about 30 minutes from this store. It's a fun store to go look at, especially around here where there's not much like it. But I rarely buy anything because they price their stuff high. However, if you want to buy luggage/backpacks its a good place to look.
    It doesn't look like they showed the Annex. Where there's 4 floors of just random junk. And as you go down (the top floor is ground level) the worst it gets. I'm talking ziplock bags full of questionable medicines and toiletries.

  • @tsumichama
    @tsumichama 2 ปีที่แล้ว +2756

    I think most of the time, *you* didn't lose the luggage, *the airline* did. Some airlines are notorious for losing people's luggage especially when there are layovers. To the point where it's best to just bring hand luggage when there's a layover.

    • @JamieLikesBatman
      @JamieLikesBatman 2 ปีที่แล้ว +96

      I agree! Some many stories about airlines on TikTok are horrible. I'd ONLY have in my suitcase, clothes and toiletries. Everything else would be in my carry-on

    • @SaberFangs
      @SaberFangs 2 ปีที่แล้ว +65

      Look into the story around the Hoggle Puppet. They are 100% not just "loosing" people's luggage.

    • @sub4cookie-
      @sub4cookie- 2 ปีที่แล้ว +1

      read my name!!!!

    • @ishathakor
      @ishathakor 2 ปีที่แล้ว +69

      i've found a good way to deal with this is to actually ask at the gate as soon as it opens for the next layover for them to check for your checked in bags. started doing it when my dad told me to (he travels a lot for work) and i've never had an issue with baggage. more impressively, he hasn't either pretty much ever and he basically travelled internationally once or twice a month every year for about 20 years

    • @Kekepaniash
      @Kekepaniash 2 ปีที่แล้ว +5

      @@ishathakor can you elaborate more? do you go to the claim bags to check your luggage?

  • @cheestle8677
    @cheestle8677 2 ปีที่แล้ว +686

    Honestly this seemed innocent enough at the start but as I continued watching I felt more and more disgusted. Humans can be really evil sometimes

  • @lalalallalalallalala
    @lalalallalalallalala 8 หลายเดือนก่อน +61

    as soon as I see a bunch of 15-16 year olds are in charge of stuff and they can’t disclose their process, that was the cherry on top for “we are doing shady shit and we know it”

  • @mrs.infamous9053
    @mrs.infamous9053 ปีที่แล้ว +66

    i always love some Safiya content, but i just cant believe this store is actually legal cause this is just shady

    • @chickennoodlesoup3301
      @chickennoodlesoup3301 ปีที่แล้ว

      eh I mean it think the only shady thing about this is why someone wouldn't want their luggage back 💀

  • @cocoaicci_
    @cocoaicci_ 2 ปีที่แล้ว +5641

    I definitely think that the reason why they didn't let you film in the warehouse is because there's most likely obvious contact information on the suitcases and didn't want their shady business to be uncovered. Not sure I can say that I'm a fan of this store...I find it really sad because 90% of the time, it's airlines that lose people's luggage and actively choose not to contact the owners regardless if there is contact information on the suitcases or not. The wedding dress and rings broke my heart.

    • @Haildawn
      @Haildawn 2 ปีที่แล้ว +659

      Agreed.... theres absolutely no way in hell this is done honestly.

    • @Mothman_In_a_T-Pose
      @Mothman_In_a_T-Pose 2 ปีที่แล้ว +963

      Yup.
      Once profit becomes involved, ethics tend to go out of the window.
      My friend "lost" her suitcase on the way back from her destination wedding. The suitcase held her wedding dress and several expensive gifts. Her other checked suitcase was fine, and only had basic clothing and hygiene supplies. She stood in baggage claim for over thirty minutes waiting for her suitcase and had to get an airport employee to help her. She went through the whole rigmarole of declaring her luggage as lost and waited another forty minutes _just_ in case. Her husband had to push her to leave, in tears, and called corporate for her.
      They were never contacted.
      They called the airport, called lost luggage, called corporate, called anyone and everyone they could think of, but that suitcase remained "lost".
      There's almost no doubt it was lost on purpose and resold.

    • @cocoaicci_
      @cocoaicci_ 2 ปีที่แล้ว +34

      @@Haildawn 100%

    • @cocoaicci_
      @cocoaicci_ 2 ปีที่แล้ว +268

      @@Mothman_In_a_T-Pose omg I'm so sorry she had to go through that. It's genuinely so crappy that airlines do this, it's legit just daylight robbery. Like literally robbery.

    • @adorabell4253
      @adorabell4253 2 ปีที่แล้ว +65

      @@Mothman_In_a_T-Pose Probably not. It's incredibly rare for luggage to be actually lost. Most of the time if luggage isn't found right away (or had been left off for weight and balance reasons) it's because it was stuck somewhere in the workings of the belt system or fell off a cart and was put somewhere by ramp to deal with later and forgotten. With the exception of a few countries baggage theft is basically not heard of, especially by airlines.

  • @annalivingtv
    @annalivingtv 2 ปีที่แล้ว +2132

    That violin they showed really hurt me 😭 as a musician I know how important instruments are to people and that was probably one of their most prized possessions. I’d highly doubt they just never tried to get it back-string instruments used by serious players are thousands of dollars. I recently was thinking about flying with my cello but decided not to because airlines are so irresponsible with instruments and there are a lot of horror stories of them being destroyed. I can’t imagine losing my cello and then it being sold to a random person to profit the airline that would hurt so bad

    • @adorabell4253
      @adorabell4253 2 ปีที่แล้ว +76

      Oh, you don't need to worry about the airline loosing your cello because it has to travel in the cabin and you need to buy a seat for it. It's cheaper to just rent one at your destination. I'm also surprised that a person checked their violin because those are approved carry on items and should be kept in the cabin. Unless they were flying with Spirit, maybe?

    • @sweetsnejinka9411
      @sweetsnejinka9411 2 ปีที่แล้ว +64

      Do you remember the song "United Breaks Guitars"? Guy caused a whole scandal with that story. Made me so sad too. I'd never want to check an instrument after hearing it.

    • @MySqui
      @MySqui 2 ปีที่แล้ว +36

      I'm not so sure about that. I'm a professional violinist, and I don't know anyone who would check their violin. Everyone brings it on as a carry-on if it has any value, either personal or monetary. Any violin left behind in checked baggage is probably either worthless or stolen and dumped by the thief.

    • @annalivingtv
      @annalivingtv 2 ปีที่แล้ว +12

      @@adorabell4253 I’ve heard a lot of stories about airlines throwing a fuss about someone buying a seat for their cello or trying to move them and stuff. It just didn’t seem worth it

    • @annalivingtv
      @annalivingtv 2 ปีที่แล้ว +17

      @@MySqui I know that violins are approved for carry on but I’m not going to assume that it definitely had no value. Life happens and I’m not gonna paint broad strokes. For all I know it was flown by a third party rather than the musician and they chose to check it or maybe some other situation got in the way of them checking it. Honestly we can’t assume

  • @katieren2049
    @katieren2049 ปีที่แล้ว +13

    This has me thinking about the time that I found my luggage locked up (along with luggage of around ten other passengers) inside a Delta office near the luggage claim, and we only got our stuff back after bugging employees for around two hours.
    Also had to show my tag and ID to get it back, even though it should have just been on the belt with everyone else’s.

  • @nyannchi
    @nyannchi 10 หลายเดือนก่อน +37

    Watching this video just made me so sad and feel so scummy. Losing luggage is a big fear of mine and I imagine other people. To know that airlines will pawn off my personal sentimental belongings to a lady scamming people somewhere in Alabama with no hope of having it returned to me even if it's my WEDDING RING OR DRESS??? that's downright disgusting

  • @shadi4141
    @shadi4141 2 ปีที่แล้ว +4088

    The fact that these airlines are profiting from peoples lost items (that THEY, the AIRLINE lost)... is just so horrible 💔😢

    • @sunnybunnysky
      @sunnybunnysky 2 ปีที่แล้ว +42

      they said they compensate the flyer for their lost bag

    • @rosieglows
      @rosieglows 2 ปีที่แล้ว +37

      They payout the people who make lost claims. If you don't claim it...

    • @tinleygraceee
      @tinleygraceee 2 ปีที่แล้ว +32

      it’s for luggage that isn’t claimed for a LONG time that the airlines had reported. they don’t just sell it off here the day after a flight, they wait for somebody to claim it and if they don’t overtime then it’s sold

    • @karenhale670
      @karenhale670 2 ปีที่แล้ว +115

      We’ve been missing our bags for a month now. We call almost every day and have been trying to find any info we can to get in touch with anyone who may be able to tell us where they are. All 4 of our bags have tags with our personal contact info, as well as the tags they scan, yet no one can give us any update on where they are. It’s super frustrating to think all of our stuff may be sold off, and we so desperately want it back! No one just leaves all their stuff. Every bag that’s sold off has an owner somewhere trying to claim it. In our case, it’s not just 1. It’s all 4 of our bags!!!

    • @prissylovejoy702
      @prissylovejoy702 2 ปีที่แล้ว +13

      @@karenhale670 call this store.

  • @bitterkitteh
    @bitterkitteh 2 ปีที่แล้ว +920

    honestly, this feels like scavengers and vultures taking advantage of other people's misfortune. makes me sick to think of people like these going through my things, sorting and selling, while i desperately search and wonder and never get over the loss. the whole '90 days' waiting seems completely false, there's no way a towel stayed wet that long, no mould, nothing. anyone who travels knows a wet towel (or socks or anything) makes EVERYTHING completely rank in a day or two. that luggage was lost a few days AT MOST.

    • @jonahandthewolf
      @jonahandthewolf 2 ปีที่แล้ว +3

      It does

    • @brendaguadalupe8220
      @brendaguadalupe8220 2 ปีที่แล้ว +53

      I was thinking the exact same thing about the towel ! That was such a lie .

    • @Ira__L
      @Ira__L 2 ปีที่แล้ว +79

      I also 'loved' how they made fun of bad fashion or armpit stains. Do all of them simply throw away their clothes if they were on vacation and had no time or nowhere to wash their clothes before return flight? And another thing that points to this being staged is that any sane person would put a dirty T-shirt in a separate bag before throwing it into the suitcase.
      Anyway, they are going through private stuff that wasn't intended for them to see, and there's no semblance of respect even on camera.

    • @tiyaku
      @tiyaku ปีที่แล้ว +2

      @@Ira__L did you not listen to what she said at all? She said herself she thought they were very much staged bags and how sketchy they were being. Maybe get some better listening skills.

    • @brittneyyyann
      @brittneyyyann ปีที่แล้ว +5

      @@tiyaku Did you not read what they wrote at all? They’re agreeing with her assumption of it being staged and adding to the conversation about it. Maybe get some better reading comprehension skills.

  • @melaniemagolan2241
    @melaniemagolan2241 8 หลายเดือนก่อน +20

    Airlines don’t do s*** to get people their luggage, they just say they do. My classmate’s luggage was “misplaced” on his flight from Edinburgh back to the US. They kept insisting that they had no record of his luggage. He complained on his private Facebook, then I publicly tweeted at them, also tagging the airport. The Edinburgh airport immediately responded, throwing the airline under the bus. Suddenly, the airline “miraculously” found his luggage and had it delivered to his home in Tennessee.

  • @sierra_2016
    @sierra_2016 ปีที่แล้ว +24

    I still think about the 3 suit cases of my families that the airline lost. Took us months to confirm they were truly lost. Pretty shocking knowing that only 90 days goes buy until they sell it when we had to fight the airline for much longer

    • @jerricaleonard2123
      @jerricaleonard2123 2 หลายเดือนก่อน +1

      And a lot of airlines don't even wait 90 days to give their plunder to these shady stores.

  • @Kiyonoiod
    @Kiyonoiod 2 ปีที่แล้ว +7681

    Airline selling the luggage THEY lost is so violently American. Honestly, kind of disgusting.

    • @tinleygraceee
      @tinleygraceee 2 ปีที่แล้ว +319

      it’s for luggage that isn’t claimed for a LONG time that the airlines had reported. they don’t just sell it off here the day after a flight, they wait for somebody to claim it and if they don’t overtime then it’s sold

    • @boylettuce1458
      @boylettuce1458 ปีที่แล้ว +401

      @@tinleygraceee
      edit: please, this comment is 7 months old yall
      yea but sometimes they will do everything in their power to hold it for those 90 days despite the person calling about their bag. they just won’t tell you what you need to do to get it and will be beyond difficult or outright ignore you. i wouldn’t blame some of these people for just giving up sometimes

    • @bibbobb7738
      @bibbobb7738 ปีที่แล้ว

      @@Kotik-zp5tx Take Joe Biden plz

    • @Kotik-zp5tx
      @Kotik-zp5tx ปีที่แล้ว +3

      @@bibbobb7738 I thank you should keep ‘em 😄

    • @judas1523
      @judas1523 ปีที่แล้ว +23

      @@boylettuce1458 you’re lying. why would you lie on the internet like that?

  • @th223inoue
    @th223inoue 2 ปีที่แล้ว +793

    I lost luggage and never got it back. Cried the entire day while I was at the passenger services office because I lost stuff that was given to me by my late grandmother. I'm tearing up that it probably ended up in stores like this....

    • @Chances126
      @Chances126 2 ปีที่แล้ว +8

      🥺

    • @cheryl-lynnmehring8606
      @cheryl-lynnmehring8606 2 ปีที่แล้ว +47

      So sorry to hear. This is a sad video in some ways. 😭
      A good thing, maybe some people who recently lost luggage can see this video, go to the store in person/online and get back their lost belongings.

    • @lyle_marie_ceniza
      @lyle_marie_ceniza 2 ปีที่แล้ว +2

      :(

    • @branypoo
      @branypoo 2 ปีที่แล้ว +8

      I’m so sorry. My grandparents are all passed, so my heart hurts for you. Then you have the gross lady at this store saying that being at her store is like MiNIn’ fOR TreAsuRe 😭

    • @purr4829
      @purr4829 2 ปีที่แล้ว +3

      Did they give you money like in the video ?

  • @katymcdonald5481
    @katymcdonald5481 ปีที่แล้ว +8

    Before travelling overseas familiarise yourself with the Montreal Convention. Most countries are signatories and it protects your rights, many airlines try to lie about their liability for reimbursement but most people are covered by this for international travel and it supersedes any contract or signage the airline might have in place. Also report your bag delayed an hour after you arrive as this triggers the Montreal Convention in your case.
    Safe travels 😊

  • @m3lis54
    @m3lis54 ปีที่แล้ว +13

    reminder that it’s not you who lose your luggage, but the airline

  • @ValkyWarrior
    @ValkyWarrior 2 ปีที่แล้ว +1316

    My mom lost her bag 2 times and we definitely went through all trouble filling out paper work for them to find it and send it back to us. The fact it never did and was possibly sold here illegally kinda pisses me off.

    • @EW-uw7dg
      @EW-uw7dg 2 ปีที่แล้ว +86

      I heard from an employee that worked at an airport that if we want them to find our luggage we have to give them money. I understand exactly how you feel.

    • @carlymattern6657
      @carlymattern6657 2 ปีที่แล้ว +92

      this entire video just rubs me the wrong way

    • @EW-uw7dg
      @EW-uw7dg 2 ปีที่แล้ว +7

      @@carlymattern6657 I certainly understand

    • @elisam4228
      @elisam4228 2 ปีที่แล้ว +11

      you are right. I think they don't do their job properly.

    • @DramaAndPages
      @DramaAndPages 2 ปีที่แล้ว +12

      @@EW-uw7dg Actually, many times my dad used to pay them to "guard" his suitcases (to make sure they won't open and steal things). And it always worked.

  • @thetrillianaire
    @thetrillianaire ปีที่แล้ว +719

    "a third is sold, a third is recycled, and a third is donated." It feels dishonest to me to pretend that none of it gets thrown away; the business just puts off the dirty work of throwing away the most unsellable items on the charities. This store is already a second-hand store, so how much of what they "donate" to the charities is even sellable or usable? Charity shops get tons of donations and a great deal of it is not something anyone will buy and ends up being thrown away in the end - the shops don't have infinite storage. Obviously there is some amount of this stuff that ends up being garbage, whether rightfully so or not, and it makes me suspicious that the owner tries to frame this as a 100% perfect no-waste situation for all the items when that's not even realistic.

    • @sarahnashara7277
      @sarahnashara7277 ปีที่แล้ว +32

      that's one thing, but "recycling" can mean a lot of things. Greenwashing includes calling burning general waste as recycling because "it gets recycled into electricity!" one way to make the statistics look nicer for sure

    • @mariacargille1396
      @mariacargille1396 ปีที่แล้ว +3

      Yeah, that felt off to me, too. I'd rather they just said upfront that some of it wasn't usable and goes straight to the landfill.

    • @samaraisnt
      @samaraisnt ปีที่แล้ว

      100%

    • @samaraisnt
      @samaraisnt ปีที่แล้ว +5

      @@mariacargille1396 no they're sincerely trying to say they recycle the holey underwear and ancient moldy towels. 🤡Every single piece. I hate the insincerity from them lol.

  • @QueenOfGreen
    @QueenOfGreen ปีที่แล้ว +13

    This is why I printout a bunch of papers with my name, number, address, email, and backup contact, put them in as many places as possible (including my jacket) and keep at least two full trips worth of medication split between my carry-on and checked luggage. I can't survive without my medication, and I don't ever trust an airline with my health. It definitely shouldn't be like this.

  • @elyshaedwards4904
    @elyshaedwards4904 ปีที่แล้ว +9

    7,000 items added into the 50 sqr foot store but yet 99% of suitcases are returned to their owners....👀😂

  • @Cantrona
    @Cantrona 2 ปีที่แล้ว +2849

    My mum has lost her suit case while traveling twice in the last 20 years. A lot of those items are still sorely missed, even though she did everything possible to recover it. It makes me a bit sad to see a whole store of lost luggage :(

    • @Alertse
      @Alertse 2 ปีที่แล้ว +267

      yeah it adds to my stress of travelling, they lost my luggage twice I luckily had multiple address spots all over so they got it back to me but every time i make sure anything sentimental goes with me on the plane as much as possible.

    • @Kats4Brekkie
      @Kats4Brekkie 2 ปีที่แล้ว +171

      People don't realise how easy it can be to lose luggage during travels. The tip about putting a piece of paper with your contact details, or even an email address in a pocket inside. But ultimately pack appropriately. If it's expensive, or sentimental, pack it with you for hand luggage rather than hold luggage. Most of those cases will be hold luggage. And if you're prone to being forgetful with items ie leaving them on places, post it notes on your plane window saying what you brought on to the plane makes sure you walk off with it as well. Especially in times where it's stressful, and flying can be stressful with no delays or plane changes too.

    • @MissieK
      @MissieK 2 ปีที่แล้ว +55

      @@Alertse papers, important things and sentimental should be places on your handbag. It it mentioned in your ticket that nothing of importance should be places in the suitcase for such reasons. Even if it just ends up in a different airport no one can promise you that you will get it on time

    • @JoannaSelvan
      @JoannaSelvan 2 ปีที่แล้ว +8

      @@Alertse invest in AirTags to ease your anxiety.

    • @yankis.
      @yankis. 2 ปีที่แล้ว +40

      @@JoannaSelvan Airtags are useless for international travels. The world outside US barely uses Apple products, therefore the location will be either wrong or inaccurate.

  • @pixie9499
    @pixie9499 ปีที่แล้ว +1059

    the fact that she was deciding within seconds which things were deemed what like rapid fire i had a solid indication that it was heavily staged. ive worked retail, and even then we take time to bare minimum inspect things when unpacking for issues before deciding they can go onto the floor. and Chasity was a terrible actress.

    • @vegawrld5791
      @vegawrld5791 ปีที่แล้ว +1

      Yeah chastity was fake asf.
      “What’s that”
      Right away she says “It’s a piggy bank”
      Staged af

    • @thewitchstarot6975
      @thewitchstarot6975 ปีที่แล้ว +9

      ikr

    • @throneisbed7833
      @throneisbed7833 4 หลายเดือนก่อน +2

      Yep, way too fast. I volunteer at an op shop, and any sorter who's even halfway decent will at least give items a proper once-over to check for anything. So staged.

  • @mirandad2042
    @mirandad2042 ปีที่แล้ว +14

    I’m surprised by how expensive the items are. Like they’re supposed to be thrift style and a bargain. The prices are pretty much full price. Most of this is way too expensive for what it is

  • @jolicannoli
    @jolicannoli ปีที่แล้ว +37

    The thing is that the airline has all your information, including your address. It’s easy to mail it back to the customer but not cheap. This business is gross.

  • @vixxcelacea2778
    @vixxcelacea2778 2 ปีที่แล้ว +639

    TL:DR; Don't go here. This place is shady for a variety of reasons. Also the prices aren't a good deal. Retail value doesn't mean a damn thing. It's a common price trick. Compare the same product to other sellers if you want to know if it's a good deal or not.
    All the wedding rings, dresses and other clearly special items made me sad. Reading stories from people on here also made me sad and very angry. Lots of cases where luggage was selected to be lost on purpose so it could be sold.
    The main reason this is sus and shady is because they sell luxury goods used and not just everything that could be sold, like some Walmart T-shirt or similar. Given the other stories in the comment section and the fact that they didn't want Saf or Tyler or anyone in the back makes it really uncool and even more shady.
    People don't just lose wedding rings. 90 days isn't enough time. There should be a 90 day period to try to contact the person that lost it, and another 6 months at a separate place for people to retrieve their stuff.
    What really hit me though was the person in the comments who said charity seems nice, until you realize that it's actually them dumping the "garbage" in their eyes that won't make a profit and would otherwise cost them money to get rid of.
    Also, I compared prices on their online section, clothes, jewelry etc and no, you're not getting a deal. It's a price trick. Some stores even sold the same merch for less and it's brand new.
    Considering everything is second hand or even more worn, their prices are ridiculous. You might find a okay deal every so often, usually because the store is unfamiliar with the brand if it's outside the USA or popular mainly in another country, like UK or France. But that's just because they don't bother to do much research either. I don't know who comes up with the retail value, but they're wrong. Sometimes even compared to the brand name stores own estimate.

  • @bincheating2011
    @bincheating2011 ปีที่แล้ว +467

    I love how they tried to justify why they have lost luggage as if the passengers did it on purpose

  • @PrefersToBeAnonToday
    @PrefersToBeAnonToday ปีที่แล้ว +34

    This is so triggering for anyone who had their luggage listed as “lost” by an airline. And to those who desperately contacted the airports/airlines to conveniently Only get a response after the “90-day” period was over … it’s all super obvious unfortunately

  • @pinkyoilers
    @pinkyoilers ปีที่แล้ว +8

    Considering that a lot of lost luggage is the airline's fault and not the travelers' faults, kinda fucked up of them to be selling it at all
    I know not everything can be donated but much of the clothing can definitely be donated. Instead they keep the best quality items to sell...? And at such high prices...? Everything that CAN be donated should be, just from an ethical standpoint. Seriously, doesn't it seem like the opportunity to profit might encourage the "losing" of luggage? Its already not a terribly uncommon occurrence idk :/
    Personally, I'd also feel better knowing my lost luggage potentially helped those in need than think about it being sold for someone else's profit

  • @GoldieSC
    @GoldieSC 2 ปีที่แล้ว +2616

    This entire concept infuriates me to be honest lol. I've had my luggage lost by an airline, they never found it, the amount I got reimbursed was nowhere near the amount of goods I had in the suitcase, and to think my stuff is probably in a store in Alabama? Thanks, I hate it.

    • @sarahvda
      @sarahvda 2 ปีที่แล้ว +190

      Yeah I cant image how frustrating this would be to watch, I personally have never lost my luggage (I rarely take something more than hand luggage because i am afraid of losing my stuff) but I can imagine how stressful and infuriating an experience like yours would be.

    • @blueismylove3128
      @blueismylove3128 2 ปีที่แล้ว +117

      Right. They are probably selling your stuff for more than what they paid you.

    • @EmmaDuncan8740
      @EmmaDuncan8740 2 ปีที่แล้ว +79

      Yea I feel like it should have been said how much you get reimbursed because it a lot of times is like 60-120$, that is what I have seen affered when standing in line for my own lost luggage. Which is ridiculous because you can hardly even buy a suitcase for that much these days

    • @ivoryandgold88
      @ivoryandgold88 2 ปีที่แล้ว +94

      I agree and seeing the ruby ring made me irrationally angry.

    • @juicygoblin9073
      @juicygoblin9073 2 ปีที่แล้ว +38

      @@ivoryandgold88 I’m curious if you could prove ownership for something that expensive what they would do

  • @blobfish.
    @blobfish. 2 ปีที่แล้ว +1046

    As much as I would love to trawl through this store, the whole thing makes me feel a sense of sadness. I know I've travelled with items that hold sentmental value. Imagining them on a shelf is 🥺

    • @dirtworm979
      @dirtworm979 2 ปีที่แล้ว +18

      Yeah same. I’m too emotional. 😭

    • @strawberrymelly
      @strawberrymelly 2 ปีที่แล้ว +42

      Yeah, there's some thing off and scummy profiting on items that people have lost. Especially clearly sentimental items like jewelry.

    • @camilapinilla3955
      @camilapinilla3955 2 ปีที่แล้ว +9

      I think I'd rather having someone else enjoying my meaningful Items than kwoning they'll end up in the trash

  • @jadawright16
    @jadawright16 ปีที่แล้ว +5

    It’s so weird seeing random TH-camrs visiting your hometown and a store that you’ve seen all your life!!! My friend showed me this video and I was beyond shocked that our little hometown got into a big video! It’s fun to see it from a visitor’s perspective!

  • @quincyquiz
    @quincyquiz ปีที่แล้ว +5

    Went to Disney World with my family when I was sixteen, and three of us shared a big suitcase to cut down on the bag costs. It got "lost" on the flight there and I was sobbing in the Orlando airport, my mom and I both got sick on the trip, and most of my mom's downtime at Disney was spent calling the airports and airline over and over again to try to get our stuff. We never got it back.
    I don't think my sixteen year old wardrobe of anime graphic tees and jean shorts was all that valuable, nor were my fourteen year old sibling's similar choices of clothing. However, my mom is a deadhead and had much of her tie dye collection in the suitcase, including decades-old Grateful Dead tie dyes and her Grateful Dead 50th anniversary tie dye from just a couple years prior, which she got after spending a pretty penny to fly out to see the 50th tour. It had many collector's items and old t-shirts that I'm sure would sell very well.
    Before we left, my mom made sure to put a paper inside that had our contact information, just in case. We took nearly all the precautions we could - minus not having a checked bag at all, that is. There's simply no way that they lost it and couldn't contact us to give it back; someone had to have seen the shit inside and decided this store deserved it more than us, to make a profit for the airline and the store. It's disgusting.
    Six and a half years later, I always put as much as I can, my most loved and sentimental items, in my carry on. It really was a defining moment in my life. I will never trust checked bags again. BE CAREFUL.
    (also I had a weird premonition on the flight where I was planning my outfits in my head and then thought 'no I can't count on wearing that shirt, what if we lose the luggage?' so do with that haunting information what you will)

  • @wendymcgee5065
    @wendymcgee5065 2 ปีที่แล้ว +742

    A lot of this makes me angry as they could have done so much more to find the owner of these products. The Apple products (and other similar electronics) could EASILY be returned to the owners as you register them with Apple. In college I found an iPad and called Apple gave them the serial number and they contacted the owner who gave them permission to provide me with their contact info. I was able to meet them at the local PD and give them back their iPad. The airline could easily do this and identify the owner of the entire suitcase/bag the electronics were left in. Instead they sell them to these people and they wipe all of the content on the devices in order to resell them. A lot of people don’t store everything on the cloud and are loosing sentimental photos, texts, etc. because of this. So sad.

    • @bloomy27
      @bloomy27 2 ปีที่แล้ว +42

      I feel like they only care about money that’s why they don’t bother looking for the owner which is messed up

    • @kornilious
      @kornilious ปีที่แล้ว +11

      Yeah my uncle’s a photographer and lost his MacBook on a plane and with it so many photos from his clients that he was working on. Including photos from a family friend’s wedding. Just thinking it could’ve ended up at a store like that to be wiped and resold is just horrible.

  • @nikkiriver9604
    @nikkiriver9604 2 ปีที่แล้ว +565

    I have a feeling that loads of the incoming suitcases have clearly visible identification and if they allowed y'all back there it would show they were more concerned with profit from the start than giving these item a new life or even getting them back to their true owners.

    • @roanc3709
      @roanc3709 2 ปีที่แล้ว +120

      My thoughts exactly. Or it’s obvious when something hasn’t been sitting closed for three months. That damp towel was real suspicious. I bet some of those cases have perishable items that are suspiciously not out of date or other things like that because they don’t actually wait three months to sell it on.

    • @Maob08
      @Maob08 2 ปีที่แล้ว +5

      Hope did this experience and she got notified about her lost luggage. Also she did all of this and she actually bought back her stuff.

    • @bboops23
      @bboops23 2 ปีที่แล้ว

      @@Maob08 it also took almost 4 months after her bag was lost to appear online. She didn't upload the 1st video till she saw her bag online.

  • @friendly.felidae
    @friendly.felidae ปีที่แล้ว +9

    This just reminds me of the twice I have had luggage lost. One of those times I got it back two months later but once I didn’t even though we desperately tried and contacted them multiple times. I just wonder how many times the airline just doesn’t try hard enough to return it because it was easier to sell it off for a profit. I’d rather stuff be resold than gone to a land fill but this feels SO sketchy.

  • @spencerwilmore13579
    @spencerwilmore13579 ปีที่แล้ว +5

    "space exploration thing going on" LOL that's the Huntsville space center, there's so much cool shit there. Definitely recommend a visit, they have Apollo11 VR simulation, an underwater SCUBA training experience that you can pay to do, a multi-axis trainer, g-force accelerator, and $10 flight simulators (one of which takes you into a black hole??? it's so dope, idk)
    Would love to see a video of y'all doing that (:

  • @TrevHolland
    @TrevHolland 2 ปีที่แล้ว +1065

    How absolutely scummy is it when they overcharge for a plane ticket, require loads of personal information just to get on the airplane, and then they sell your lost luggage for more profit instead of connecting the dots -- dots that we KNOW they have -- to get that luggage back to you. This should not be legal. They're crooks.

    • @smk6736
      @smk6736 2 ปีที่แล้ว +96

      If they know which flight the bags were meant to be in, they know everyone that was traveling on that flight. They have access to every passenger's information especially contact details, they can send mass emails/text messages everyday till they have gotten a response.
      Now if they accidentally send the bags to the wrong flight, that could be trickier because there are many options as to which flight they were originally meant to be on.
      There should be a dedicated team to track these things however, hire a couple of data analysts to do just THAT, because judging by the amount of stuff in here, it happens more often than you would think!

    • @evn1293
      @evn1293 2 ปีที่แล้ว +67

      @@smk6736 Even if they’re luggage was sent on the wrong flight or stayed behind, the luggage tags would still be on the bags with the identification number

    • @orionstardust2060
      @orionstardust2060 2 ปีที่แล้ว +33

      I get it's not Saf's fault but making a video like this just promotes this even more

    • @justanotherjessica
      @justanotherjessica 2 ปีที่แล้ว +6

      @@evn1293 Luggage tags sometimes get ripped off in handling. Luggage gets tossed around, goes up and down conveyor belts, gets stacked several suitcases high, etc.

    • @vixxcelacea2778
      @vixxcelacea2778 2 ปีที่แล้ว +7

      @@justanotherjessica That's why you put redundant information on the inside as well. It's understandable that a tag might get torn or something. There are plenty of stories in this comment section of suspicious lost baggage because it had valuable goods and had tags in and outside the bag, but normal boring luggage getting returned to the same person.

  • @TimeBucks
    @TimeBucks 2 ปีที่แล้ว +979

    This feels really suspicious

    • @Maxarts7
      @Maxarts7 2 ปีที่แล้ว

      Nice good

    • @jmdallas2004
      @jmdallas2004 2 ปีที่แล้ว +27

      The fact that she kept mispronouncing Basquiat is quite unnerving, atop the outrageous prices they've seemed to settle upon.

    • @PaintMeInSunshine
      @PaintMeInSunshine 2 ปีที่แล้ว +20

      @@jmdallas2004 that was throwing me too. like you worked with the FBI on returning these priceless works of art but no one ever pronounced his name to you?

    • @abraanlincol4498
      @abraanlincol4498 2 ปีที่แล้ว

      too much

    • @dimahashem6880
      @dimahashem6880 2 ปีที่แล้ว +7

      I mean It’s Alabama I didn’t expect much

  • @stephanieheaton5263
    @stephanieheaton5263 ปีที่แล้ว +3

    funny enough this store was like 15 minutes away from where i lived as a teenager, and i had always heard of it, but kinda side-eyed it’s whole existence. glad i never visited because it seems like i wasn’t that far off :/
    i’ve been lucky enough to only lose my luggage once in the ~200 or so flights i’ve been on in my life, but those couple of days where i had nothing to wear or clean myself with were incredibly stressful. i’m just glad i wasn’t traveling for anything important and that my parents had the money to replace all of my hygiene products until i got my bag back. i just can’t help but feel bad for all the people who had their luggage lost by an airline, only to have it picked through and resold