The Keys to Success In Your Pool Service Business with Scott Roberts of NPRS

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  • เผยแพร่เมื่อ 31 ม.ค. 2023
  • What are some keys to succeeding in the pool service industry? Scott Roberts of NPRS touches on a few for you in this podcast. Here are some more key points for you.
    Treating your customers how you want to be treated extends further than just the pool service company. It all boils down to relationships. How you want to be treated and how you treat others. Being successful means that customers will refer you to friends and family. One way to gauge your success is by looking at a pie chart of how you land new customers. If over 50% of that is referrals you are winning.
    People skills are essential because you are running a service business and are providing specific “work” in return for payment. You are not selling a product; the product is you and the service you provide. So, you will make mistakes and customers will get mad and you will need to develop good people skills.
    Good solid business skills are essential. You are in business to make money and you are not just out there “spinning your wheels.” So, you need to learn how to draw up a business plan which includes charging enough per pool so that you turn a profit. Service prices vary from region to region so it is up to you to set the best price for your area.
    Getting your finances in order is a fantastic way to get your business finances in order. A great resource that I used successfully was the Dave Ramsey plan to become Debt Free myself. Learning how to run your finances is critical and if you can't manage your finances you certainly won't be able to manage your business finances.
    Be an honest person. Being a person of Integrity takes a lot of effort. I was never taught as a youngster the value of being honest, so I had to learn it as an adult. If you lie to your customers and they find out, your reputation will be damaged. And in the service business, your reputation is everything.
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ความคิดเห็น • 13

  • @artcoin9699
    @artcoin9699 ปีที่แล้ว +1

    I appreciate that you guys were focusing on so many different possibilities and how to avoid potential problems.

  • @ericcendejas7505
    @ericcendejas7505 ปีที่แล้ว +2

    I think buying a route is a great idea , I would recommend working for a pool service company for at least 6 months first to gain some experience

  • @hamzakamel6335
    @hamzakamel6335 3 วันที่ผ่านมา

    When i come here you guys make it sound so easy but when i go on reddit they make running and buying a pool route sound like hell😂

    • @SPL
      @SPL  15 ชั่วโมงที่ผ่านมา

      Reddit is the truth. In some ways it's tough. Any business is. But the rewards are great as well.

  • @MySaxa
    @MySaxa ปีที่แล้ว +1

    Hi, where I can buy some good courses or books about swimming pool construction, service, sales etc. I plan to come to USA this or next year from Ukraine. I have a 7 years experience in swimming pool sales and I want to find job in this sphere.. Before I want to rise my skills in technical pool language. Thanks.

  • @jlhargroveii8439
    @jlhargroveii8439 ปีที่แล้ว

    Do you have any videos about marketing a new pool svc business?

    • @SPL
      @SPL  ปีที่แล้ว

      Yes, if you tune into my podcast I have some marketing episodes. the-pool-guy-podcast-show.onpodium.com/

  • @federanger
    @federanger 8 หลายเดือนก่อน

    well, it depends. alot of routes have customers that will not like you, fire you after a day that the guarantee ends ,have high cya levels and dont want to drain but want for you to work around it , equipment in bad condition etc .

    • @SPL
      @SPL  8 หลายเดือนก่อน

      That is all true but I think each route has some balance to it.

    • @robertlopez9347
      @robertlopez9347 6 หลายเดือนก่อน

      I liked my pool guy. I still fired him... He wanted $150 a month to clean my small pool. He wanted $300 to clean my DE filter... My friends were paying $90-110 to clean their pool. Thier swimming pools are twice as big as mine....

    • @federanger
      @federanger 6 หลายเดือนก่อน

      @robertlopez9347 then whom ever cleans their pools is a terrible buissnes owner. At the very least no matter how small you should be paying 130 +tax .
      Assuming 4 times a month
      Chemicals 8 × 4 : 32
      Gas : 3 × 4 : 12
      Labor let's say 25 min 10 × 4 : 40
      Most businesses operate at a x3 multiple .I'm not even taking account any mkt , accounting etc

    • @robertlopez9347
      @robertlopez9347 6 หลายเดือนก่อน

      @@federangerMaybe... But to be fair. I was adding my own chlorine tablets. I was also removing any leaves that fell in the pool.. My pool guy only had to vacuum it for 15 minutes once a week... During the winter he only showed up 2 times a month... Easy money... Plus at Christmas i gave him $500..

  • @MySaxa
    @MySaxa ปีที่แล้ว +1

    Dear author, do you have Instagram or facebook, want to ask you a few questions directly))