I love how Brent turns it into a seminar on how to make complaints to a hotel. Absolutely brilliant how he deliberately misses the point just to be the center of attention.
someone else has said this but i agree, this has to be one of the funniest scenes i have ever seen, everything about it is perfect including the writing, acting and timing
I'm glad so many people feel the same as me. When I first watched this show in 2001 it instantly became my favourite TV show ever, but I didn't know anyone else who watched it, and there weren't as many people online and it was much harder to gauge the public reaction. The Office may well have turned out to have been quickly forgotten like so many great TV shows are. But I'm glad we're all here 15 years later applauding how good this is. It simply is perfect, and cannot be bettered for this genre of comedy. Though for comedy perfection of a different kind I recommend The Peter Serafinowicz Show and Look Around You.
I love how Brent wants the Basil Fawlty role as soon as the guy mentions it. He snaps his head round so quickly. Little moments like this make The Office so brilliant.
Look at how many times Brent touches and adjusts his tie. It's a sign of nerves, but obviously Ricky doesn't have them, he's portraying Brent, who clearly does. Yet another brilliant piece of acting which goes unnoticed. Said it many times, but every single character in The Office was almost perfect. It's hard to separate the acting from real life.
There is just the office. This will stand like a rock in 50 years with ease. The office is like an album that flows like water. I watch it like I listen to music.
The Red Baron failed with Derek? It’s was great! Plus there was a difference, more emotional and sensitive side to it! I’m amazed you think they ‘failed’ with it!!
When you think about it, "I think there's been a rape up there" is the peak of the best episode of the best sitcom in history, making it literally the peak of comedy
Genius, right down to the way Brent constantly fiddles with his tie and wants to always have the last word 😂 He's insufferable yet you're left wanting to see even more.
I have watched the office in it's entirety several dozen times. It never fails to make me laugh out loud. I don't know any other comedy that has done that for me
the fact that gervais can write comedy for such drastically different audiences speaks volumes for his talent , he didnt try to force uk comedy upon americans and vice versa . its like he speaks two languages . He is also a really good person who uses his status to help animals and a top man.
+jamietherooster Ricky barley had any involvement in the US office. I think Merchant directed a episode or two, but both mainly were getting 'money for old rope' (their words). I believe Mike Judge was the main driving force behind the American Office.
It's funny because Stewart reminded me a lot of David Brent, with his motivational sessions and quotes like "are you an ameri-can or an ameri-can't, Peter?".
When I first saw the 'there is no room 362 in this hotel! Sometimes the complaints will be false!', I literally laughed about that for the best part of six weeks.
So did I, and literally use it as a quote to this day. We stayed at a premier inn a few weeks back and our room number was 364, we were walking to our room and as we were walking past I said 361,362, as were finding our number and my bf says there is no 362 in this hotel 😂
For me this was the episode and scene that made me laugh the most and definitely became my favourite comedy tv-show. So perfect. Watching this clip again for the 200th tlme is still making me laugh my ass off
Funny how this episode (2001) is now in 2024 almost as old as Fawlty Towers was in '01 when Brent made his reference to Basil (1975). 26 years had passed when Brent made his remark about Basil. And now another 23 years have passed.
As much as there has been so many brilliant British comedy sitcoms in my opinion this is the greatest episode of any show in history from bottom, only fools and horses to the Inbetweeners all fantastic in their own right but for sheer genius and just dry blunt comedy this is on a different level.
Ricky at his best. The kind of raw, natural, seemingly incognito brilliance, you only get before you get big. No expectation, no reputation to live upto, not knowing if you're guna make it, just perfecting something which isnt compatable to an already existing scale. Like a great bands debut album. Almost always better than the subsequent releases.
wow ricky enters a comedic zone which just taps into what our embarassing subconscious does sometimes, the way he gets lost in the roleplay like its a real complain is criminally funny...i corpsed!!
Jamie Macfadyen ouch Jamie. can you not just enjoy comedy? does it have to be a competition? my question is, why does every country try to talk shit on Americans? just enjoy the show. its ridiculous how miserable the world is that they are forced to slander everything about American lifestyle and American enjoyments. yet everyone flocks to America. how sad.
Tim O'Brien, I do like American comedy, I grew up watching Raw, Richard Pryor, and the guy on National Lampoon. Yet again, my bone of contention is that this is poor comedy so I cant enjoy it. You, my friend, are a classic Ugly American. You suggest that if I can get over my secret jealousy of American lifestyle and enjoyments that my country ill affords, I would enjoy the show. Despite its atrocious humour and talentless acting and vain attempt to copy the English original, I would enjoy it. Actually, im not jealous of Americans or America. We founded your country and we enjoy a similar standard of living with free healthcare. Yes, we also enjoy a higher degree of originality and sophistication, as our version patently demonstrates. Actually, I used to love America but im sick of your spoilt brats teaching in other countries and complaining about every countrys poverty etc with their huge sense of entitlement and their lack of culture, supplanted by Facebook and McDonalds and Hollywood scrpts. Sad really, but you dont realise what a bunch of selfish egotistical douche bafs you really have become. Oh, and apart from destroying the fucking world economy with your reptilian unsurmountable greed in 2008!
Credit due to Vincent Franklin who plays trainer Rowan. Trying to retain his professionalism and politeness in the face of Brent's interruptions, perfectly portrayed in his body language.
![[LIVE] : ONE ลุมพินี 86 | คู่เอก "คมเพชร vs ชาติพยัคฆ์"](http://i.ytimg.com/vi/m3q_dRYDuU8/mqdefault.jpg)
I love it how everything about customer care goes out the window and it just becomes a case of Brent winning. Genius writing.
"I phased you, now see if you can phase me!" 😂😂😂
+Larry hoover *fazed. It's not Star Trek. :P
No, sir. It surely is not:
faze: verb
disturb or disconcert (someone).
'Phase' makes no sense in this context.
+Harry Drake FaZe: Doritos and Mountain Dew.
+Jaydo Nothing wrong with being correct.
'It's not quite the point I was trying to make'
....'different points to be made'
Hi
varney brook hi
He didn't care for his complaint so why care for a different point lol
666 likes bro
varney brook hey varney
"I think there's been a rape up there"
Surely one of the great lines in comedy history.
James Burns I
It is great but ‘charity’ is unrivalled for me
Always wondered how many times they had to film that scene, I'd have pissed myself haha
Really? It's hardly 'Don't tell him Pike' 'Don't mention the war' 'He's not the messiah, he's just a very naughty boy'
No question!
125 dislikes: “Sometimes the complaints will be false”
DMJ god tier comment
The first comment about dislikes I've ever seen that's actually ingenious and good
Yanks, who just don’t get it
Ok? Good
Quality
"Sometimes the complaints will be false"
+MrChelseaDan Brilliant transcribing.
+MrChelseaDan He's such a perfect genius.
"Get their attention"
ahem what episode is that from?
ElfPrincessHarley Season 1 Episode 4
I love how Gareth is writing all of it down at the end!
Spoiler alert!!! 😂
I love the way he's writing it down.
😅🤣😅
‘Rape in there’ 😆
It's those little comments that make this show so great. The little nuances of the characters which is the genius of the office
after the 1st "don't care" - brent looks really quizzed and angry like it's personal. genius :)
I Love it
It’s the subtle parts like this that always have me creasing. Gervais is so good at portraying these little bits
Haha I have always though that
It's because he had done it before
I actually quote the first dont care+smile nod down a lot in life
I love how Brent turns it into a seminar on how to make complaints to a hotel. Absolutely brilliant how he deliberately misses the point just to be the center of attention.
And in the second half it turns into a seminar about discrediting customer complaints which is again entirely against the spirit of the seminar
"I'll probably bring something to this role anyway." Lol
lol
*"so much"
love that line!
Alex Espinoza get on with it, yeah!
I fazed ya
"I don't care, its not my shift"
"I DON'T AGREE WITH THAT IN THE WORKPLACE!"
That joke gets tired pretty quickly, and I DONT AGREE WITH THAT IN THE WORKPLACE!!!!!
the office 3 : The revenge of Eric Hitchmo
You've got to go to Nazareth, please...
ben1349
Ha ha ha ha ha ha ha ha ha
ben1349 uahhahahahahahahahhahahahahahahahahhaah u killed me bro
One of the greatest scenes in sitcom history.
Not a sitcom
Jordan Ricky literally said the last thing he wanted the office to turn into was a sitcom so you’re wrong
@@justinb8394 Eh? It is a sitcom. It's a comedy about a situation. A situation comedy. A sitcom.
Bit pedantic, all this.
@@arbitermatt
They're everywhere.
Pedant: no they're not.
"Get their Attention. . . "
I love The Office.This is one of my favourite scenes! :)
Debbie Bridgeman me too, Brent is one of the funniest bosses ever!
Debbie Bridgeman Great stuff
I love how Brent nods whenever Rowan tries to explain things to the group, just to give the reassurance to everyone that he knows as well 😂😂
Well spotted
Yes he's so insecure about having another leader in the room.
Actor playing the trainer was first class. Even little nuances like scratching head or crossing arms which humanises the acting
Vincent Franklin, he plays Stewart Pearson the Tory spin doctor in The Thick Of It as well. Brilliant actor.
someone else has said this but i agree, this has to be one of the funniest scenes i have ever seen, everything about it is perfect including the writing, acting and timing
+AndysEdits Chandler from friends did i think ha
I agree with you, 100%. Pure genius.
I agree. In my opinion it's one of the best moments in comedy history. The whole show is a masterpiece in general.
I agree
I'm glad so many people feel the same as me. When I first watched this show in 2001 it instantly became my favourite TV show ever, but I didn't know anyone else who watched it, and there weren't as many people online and it was much harder to gauge the public reaction. The Office may well have turned out to have been quickly forgotten like so many great TV shows are. But I'm glad we're all here 15 years later applauding how good this is. It simply is perfect, and cannot be bettered for this genre of comedy. Though for comedy perfection of a different kind I recommend The Peter Serafinowicz Show and Look Around You.
Definitely my favorite episode of the series. Also because of "Freelove Freeway".
she's deaaad!
Dirgni she's not dead
Haha this chat is amazing
SHE'S THE SERPENT WHO GUARDS OF HELL
Its not gay!
"GET THEIR ATTENTION"
Simply one of the greatest programs ever made
I'm laughing just reading your comment
"Get their attention."
and
"Sometimes the complaints will be false."
nopotential And “I think there’s been a rape up there!”
Legend's quotes be like
“Nice and simple to start with”.
“Hard as you like” 😂😂😂😂
love how brent makes it a competition straight away lol.... ricky & steve are genius writers ...
@@VLAD_P_ 😂😂😂
There is no room 362 in this hotel sometimes complaints will be false😂😂😂😂😂😂
I love how Brent wants the Basil Fawlty role as soon as the guy mentions it. He snaps his head round so quickly. Little moments like this make The Office so brilliant.
he'll prob bring something to the role anyway
I've watched this episode so many times over the years and this scene still cracks me up.
He's cracking up
"ok? good..". Every single word that comes out of his mouth is simply perfect.
When Gareth keeps writing after he says there's been a rape up there
if its a Basil Fawlty character.... maybe i should play it
+Paul Grant Just for the comedy
I phased ya
He’ll probably bring something to that role anyway though
For the comedy lol
@@SeahorsesJay Now you have a go...and see if you can phase me...
Look at how many times Brent touches and adjusts his tie. It's a sign of nerves, but obviously Ricky doesn't have them, he's portraying Brent, who clearly does. Yet another brilliant piece of acting which goes unnoticed. Said it many times, but every single character in The Office was almost perfect. It's hard to separate the acting from real life.
... yes... We all know that touching his tie is his acting.
And yet Ricky doesn't think he's an actor. Very humble.
It doesn't go unnoticed. We're all aware
@d R Luna.
Bored with that.
The trainer's face when he hears the completely unexpected rape allegation. Fantastic. Sheer terror.
There is just the office. This will stand like a rock in 50 years with ease. The office is like an album that flows like water. I watch it like I listen to music.
+HostDisorder
Thats a perfect description of the office!
were you in Foregone Conclusion too?
Smug Japanese Man
Ha ha ha ha ha ha ha ha ha
HostDisorder great point
A great show is a great show...forever
"Get their attention" I love how he's trying to give advice to the not-present customers that would be on the other side of the phone
LOL. This.
Genius. Hard to believe this is 20 years ago and still so fresh. Timeless comedy.
23 years in fact. July 2001
"Anything because there is no right or wrong thing in this scenario...
...then we'll tell you the right thing afterwards so!"
😂😂😂
yep one of the more subtle lines from a classic scene ;)
Gervais and merchant are comedy geniuses, another great scene
george hamilton but they failed with Derek
Merchant had no input in Derek.
both good points!@@81Mace81
The Red Baron failed with Derek? It’s was great! Plus there was a difference, more emotional and sensitive side to it! I’m amazed you think they ‘failed’ with it!!
Andrew Vance
Ikr, it much easier to watch, funnier, and my absolute favouritist Ricky Gervais show
Gareth writing "Rapes happen in hotels"
Hahaha!!!
Years later, I still laugh every single time. Wish there were shows as funny as this was.
Jim Jones
Same as, unbelievable. Love it.
Jim Jones one in a million
This hasnt aged at all. Thats real genius.
"I phased ya, see if you can phase me."
fazed
@@CS-mo7xp dam you just got fazed
what room are you in 362 there is no 362 ,sometimes theres complaints will be false loooool
20 years on and it can be looked back upon as a work of art, just sublime
You should try his lemon drizzle cake it’s even better.
@@Simon1985_ I'm sure there's a joke in there somewhere
@Simon 1985 bit rich, too sweet….
@@Simon1985_ I prefer a flan
@@rubenmeijerink4266 get out.
When you think about it, "I think there's been a rape up there" is the peak of the best episode of the best sitcom in history, making it literally the peak of comedy
"I phased ya, you have a go see if you can phase me" brilliant
This is Ricky Gervais' favourite part of the entire office series, and for good reason. Easily one of my fav episodes
The way he whispered "Ok? Good!" at the end shows his unique dexterity of being a boss.
I love how excited he gets when he thinks there may be a chance to play Basil Fawlty
Theres so many understated bits in this scene its unbelievable
Genius, right down to the way Brent constantly fiddles with his tie and wants to always have the last word 😂 He's insufferable yet you're left wanting to see even more.
I have watched the office in it's entirety several dozen times. It never fails to make me laugh out loud. I don't know any other comedy that has done that for me
Different points to be made.
Different frogs different times
Edward Glenn different drinks, different needs
Don't you get it... Bones
It's all relevant, innit.
Different points for different, needs.
His face at the end always has me in bits
Gervais is so close to bursting out laughing as he says "when I tell you what the complaint is".. genius scene
the fact that gervais can write comedy for such drastically different audiences speaks volumes for his talent , he didnt try to force uk comedy upon americans and vice versa . its like he speaks two languages . He is also a really good person who uses his status to help animals and a top man.
+jamietherooster Ricky barley had any involvement in the US office. I think Merchant directed a episode or two, but both mainly were getting 'money for old rope' (their words).
I believe Mike Judge was the main driving force behind the American Office.
@Natural Born Hustler✓ Are you 'avin a laff? Is he 'avin a laff?
One of the best scenes in the entire series
The trainer is played by the same actor who played Stewart Pearson in The Thick of It. Mind = blown.
It's funny because Stewart reminded me a lot of David Brent, with his motivational sessions and quotes like "are you an ameri-can or an ameri-can't, Peter?".
Yes.....and ho.
Am I right in thinking he plays the vicar in “”this country”.
Tudor Davies does he?? I thought that was someone else.
Imagine David Brent and Stewart Pearson having a conversation, and how insufferable it would be for everyone else.
😂
As if being phased is part of the exercise hahaha
Gareth taking notes after he says the rape line hahaha
such a subtle thing but funny as fuck
I love how the roleplay is about how to be respectful to customers and Brent is making points about what to do as a customer. 'get their attention'
DIfferent points to be made
He came at it from a different angle.
For me, the funniest scene in a TV series ever seen.
One of the funniest things ever.
"not quite the point i was trying to make"
*different points to be made*
"I'm more interested in customer care"
*so am i*
This is arguably one of the greatest comedic scenes of all time, absolutely gold
@keepitsecret-dl1pr Jesus, you are humourless personified.
Agreed
@keepitsecret-dl1pr Is this shock value in the room with us now? What part of this scene do you think was intended to shock 💀
I love how their move the camera to Gareth and he's busy writing notes haha
one of the funniest scenes just ever, when he shouts "I think there's been a rape up there!" I die
It's just brilliant. There's no way you could have anticipated that response.
I wonder what Gareth is writing after Brent says the ‘Rape’ line? Has me in stitches, the fact he’s actually writing something after that
Writes: “Side note: Rapes happen in hotels.”
When I first saw the 'there is no room 362 in this hotel! Sometimes the complaints will be false!', I literally laughed about that for the best part of six weeks.
So did I, and literally use it as a quote to this day. We stayed at a premier inn a few weeks back and our room number was 364, we were walking to our room and as we were walking past I said 361,362, as were finding our number and my bf says there is no 362 in this hotel 😂
''there is no 362 in this hotel, sometimes the complaints will be false''' I laughed out loud, giggling loudly
Best lesson: Sometimes the complaints will be false.
Best comedy ever written, the more you watch it, the more you find the multi depths of genius
I've lost count of the number of times I've watched this excerpt. Kills me every time!
Whoever at TH-cam came up with the idea of having the thumbnails appear when the video hasn’t finished should be fired immediately.
I just had to order the Office series on DVD from rewatching this clip & a few others again. The brilliance of this show😅
For me this was the episode and scene that made me laugh the most and definitely became my favourite comedy tv-show. So perfect. Watching this clip again for the 200th tlme is still making me laugh my ass off
Instead of being more boring, it is even funnier when you watch it again
"Get on with it YEEHHHH..."
Did it ? YEAHHHH ! all the big ones ...
'I think there's been a rape up there!' Gareth looking around furtively and then takes notes. Hahahahahaahaha. Brilliant.
Funny how this episode (2001) is now in 2024 almost as old as Fawlty Towers was in '01 when Brent made his reference to Basil (1975).
26 years had passed when Brent made his remark about Basil. And now another 23 years have passed.
"I think there's been a rape up there"
"I got his attention, get their attention"😂😂😂
"There is no 362 in this hotel. Sometimes the complaints will be false."
Legend lol!
I love how he tries to make it a competition by saying "I've fazed you"
"I'll bring something to the role" and he did just that.. haha! "get their attention"
"Different points to be made"
😂😂😂
Before the line Brent keeps talking over him then goes 'YEAH' out the blue lol.
"different points to be made" over him kills me every time
Brilliant. Brent and partridge joint top sitcom characters of all time
As much as there has been so many brilliant British comedy sitcoms in my opinion this is the greatest episode of any show in history from bottom, only fools and horses to the Inbetweeners all fantastic in their own right but for sheer genius and just dry blunt comedy this is on a different level.
Ricky Gervais said on his Facebook that this is his favorite line.
+Gregory F the rape up there or the there is no 302 in this hotel?
Specifically which line or do you mean the scene in general?
Come on G F it’s been 5 years! We need answers!
@@chris12carp yep just not dedicated enough!
"Nice and easy to start with.."
"Hard as you like!" 😅🤣
i watched this when it came out and now 20 years on i thinkits still my favourite comedy scene of all time.
Same, not just this scene, the whole episode. Poor Rowan
“We’ll start off with something easy”
“Hard as you like”
This is one of my favourite TV moments ever, from any show
I just love the way Dave just mocks the entire process. Ive been on these training courses. They are mostly bullshit.
2:02 "Different points to be made."
Ricky at his best.
The kind of raw, natural, seemingly incognito brilliance, you only get before you get big. No expectation, no reputation to live upto, not knowing if you're guna make it, just perfecting something which isnt compatable to an already existing scale.
Like a great bands debut album.
Almost always better than the subsequent releases.
sometimes the complains will be false.. OMG! ricky u r great!
wow ricky enters a comedic zone which just taps into what our embarassing subconscious does sometimes, the way he gets lost in the roleplay like its a real complain is criminally funny...i corpsed!!
Im crying now that Americans can think their office compares to this.
even in American offices complaints will be false
Jamie Macfadyen ouch Jamie. can you not just enjoy comedy? does it have to be a competition? my question is, why does every country try to talk shit on Americans? just enjoy the show. its ridiculous how miserable the world is that they are forced to slander everything about American lifestyle and American enjoyments. yet everyone flocks to America. how sad.
Their humour is too obvious, in the Office USA. Nothing to undermine American comedy, but Office UK is just better.
Tim O'Brien, I do like American comedy, I grew up watching Raw, Richard Pryor, and the guy on National Lampoon. Yet again, my bone of contention is that this is poor comedy so I cant enjoy it. You, my friend, are a classic Ugly American. You suggest that if I can get over my secret jealousy of American lifestyle and enjoyments that my country ill affords, I would enjoy the show. Despite its atrocious humour and talentless acting and vain attempt to copy the English original, I would enjoy it. Actually, im not jealous of Americans or America. We founded your country and we enjoy a similar standard of living with free healthcare. Yes, we also enjoy a higher degree of originality and sophistication, as our version patently demonstrates. Actually, I used to love America but im sick of your spoilt brats teaching in other countries and complaining about every countrys poverty etc with their huge sense of entitlement and their lack of culture, supplanted by Facebook and McDonalds and Hollywood scrpts. Sad really, but you dont realise what a bunch of selfish egotistical douche bafs you really have become. Oh, and apart from destroying the fucking world economy with your reptilian unsurmountable greed in 2008!
Insurmountable, sorry
Surely one of the best lines in British comedy ever, at least top ten...and you know the line
There is no right or wrong thing in this scenario.
Then we tell you the right thing afterwards.
lol
Credit due to Vincent Franklin who plays trainer Rowan. Trying to retain his professionalism and politeness in the face of Brent's interruptions, perfectly portrayed in his body language.
Funny how he ended up playing the David Brent of spin doctors years later on The Thick Of It.
Right - That's lunch.....
never seen it, maybe I should catch up!@@marcusking8507
Ricky Gervais' acting here is out of this world. Every little movement, smile, look.. It is very subtle. You cannot not hate the character.
*I'm just going to walk into a hotel now and make a false complaint, I'll be back in a minute.*
The pinnacle of comedic excellence. Wish I had this mental sharpness.
Get on with it yeah!
dave790 most underrated part of the scene
Ha!ha!love this ,the look on Gareth's face ,this one of the best clips :)can,t beat a bit of customer care x