WORST Service in Panamá: THE WESTIN RESORT, Playa Bonita!

Thinking to book the Westin Resort, Playa Bonita? Curious as to what the Westin Resort, Playa Bonita, is like? Then this video is for you!
In this video, luxury traveller Pamela Metani, walks you through every detail of the Westin Resort, Playa Bonita - from the bedrooms, to the pool, ocean beach, food and dining options, spa , kids zone, gym, and everything in between! Sadly for us, the customer service we experienced at the Westin Resort (Playa Bonita), was the worst customer service we had ever experienced at the 5-star mark. We won't be returning!
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As always, all opinions expressed are strictly my own, and not a matter of fact!
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[@graphenebusinesslaw]

Thanks for watching!

[@carlosmazariegos7834]

So sad to hear this. I was planning to go this October. I liked the view and that it was closed to the sea; probably gonna changes my mind and just stay in the capital area

[@pamelametani]

I hear you - I thought the same thing, especially with the Westin being known as a more upscale brand. Your idea to stay in the capital area is a better one - for sure! Not to mention that outside of the horrendous customer service and dirty pools/ maintenance issues covered in this video, the sea itself there comes with some dangers. There are multiple, publicly-reported incidents of jellyfish stings in the water, and serious stingray injuries causing guests severe bleeding. We knew about the jellyfish and stingray bit so we didn't enter the sea at all, but since you mentioned the sea - thought I'd share. This hotel was the worst part of our Panama experience - and we stayed in five hotels while living there for over a month.

[@rnnownp6822]

oh no im booked😮

[@pamelametani]

LOL - when is your stay? Maybe things will have changed by then. Careful w how you make payments there ... the concept of "putting things on the tab" was not a thing and we got loudly chased out of multiple restaurants. I will also say, I just recently stayed at a Westin in Hawaii, and that was even worse! Not just in my impression, but in the impression of the hundreds of Westin staff that were on strike in front of the hotel while we stayed (striking against horrible working conditions). I am defs done w Westin.