How to Order Weverse Shop and DeliveredKorea | Save Shipping Costs | BTS Official Merch Group Order
ฝัง
- เผยแพร่เมื่อ 10 ต.ค. 2021
- Weverse Shop is an online shopping app created by HYBE. HYBE houses BTS, the biggest KPOP boy group globally right now. You can buy official artist merch and exclusive items like fandom membership, limited edition collaboration products, and albums.
What if you want to combine multiple orders? What if Weverse Shop does not ship directly to your country?
Delivered Korea is a package forwarding company and you can use a warehouse in South Korea where you can domestically ship your orders from Weverse Shop to Delivered Korea. And then, Delivered Korea will be the one to ship your items directly to your country, which makes the process less expensive.
You can save money by combining your orders with multiple packages. You can use our group order shipping and packaging service. We are open for individual customers as well as group order managers!
▶ Follow us on Instagram (@deliveredkorea) to be the first one to know about reviews, news and events!❤️
▶ CONNECT WITH US
* Website www.delivered.co.kr/
* Blog www.delivered.co.kr/guide-to-...
* Twitter / deliveredkorea
* Facebook / deliveredkr
* Instagram / deliveredkorea
* E-mail Customer Support: support@delivered.co.kr
Dropship/Partnership: sales@delivered.co.kr
* Free Korean Warehouse Address
Busan Design Center Centum Dong-ro 57(or U-dong 1457) #B102, [YOUR SUITE], Haeundae-gu, Busan city, S.Korea, 48059
* Get Free Korean Address service.delivered.co.kr/#dire...
#Weverseshop #TutorialWeverse #BTSOfficial
ⓒ 2021. DeliveredKorea All Rights Reserved.
Warehouse Relocation (Reminder)
As announced in December 2022, Delivered Korea has successfully relocated its warehouse to accommodate the increasing demand of our services and as of 1st January 2023, our address had officially changed.
So, we encourage you to use the new address as it appears on our website: Nam-gu, Busan, Republic of Korea (Zip code: 48553)
If you have any questions, please feel free to contact our support team at support@delivered.co.kr.
Thank you!
so if we preorder something, we wait to fill out the you buy we ship form right?
Yes, this is correct.
the form asks to submit a screenshot that shows the website name alongside the name and price but because weverse an app with no address bar, there is no way to show the website name:
"Please make sure to attach a screenshot which shows the item name, price and website name for item registration on carrier's system. If the screenshot does not include all required information, shipment can be delayed."
Will a screenshot of just the item and price be okay?
can you please also confirm what address to use? the one on the website under my address says 지하 1층 B102호, Suite (my suite number) but the one in the video adds "business design center" to this line. will it get to you if i didn't include "business design center"? i am not allowed to change it now that i have placed the order.
thank you
Hey! I’m also trying to add the new address to Weverse and was wondering the same thing as you right now (the suite part of the address). Did it work out for you? Is it okay is we don’t put the “business design center” part into the address?
hi!! did your package ever got delivered? on the second line of my assigned address, it also says 지하1층 B102호, Suite (my suite number). i was wondering if it’s okay to do just that or if i need to include 부산디자인센터 (busan design centre) as well.
Sorry for taking it too long to get back to you. You can attach the receipt of your purchase from Weverse in this case, since we will need an actual product price in case local customs request clarafication on your shipment. Thank you very much!
Do I need to put 부산디자인센터 on the 2nd address line or just B102 #suite number?
There is no need to put "부산디자인센터"; just "B102 #suite number" is enough.
hello i don’t really get how to do the incoming order form. could you walk me through it ?
Please see Step 3 in the "How to use" manual: www.delivered.co.kr/you-buy-we-ship/
Hi, after delivered to delivered Korea, can I set to deliver to a convenience store to pick up? Thanks
Hello! Thank you for reaching out. Sorry for the late response. Please contact our Customer Support team at support@delivered.co.kr and they will help you with your request.
For step 8, how long usually do we have to wait for delivered team to confirm my packages?
My apologies for the delayed reply. It usually takes 24 to 48 hours on business days. Please mind that Korea is in the timezone GMT+9. If you send a request on a Friday evening, you would have to wait until Monday~Tuesday next week to get a reply.
Hi! I'm gonna make an order on Interpark and I was wondering if I have to put both Sinseon-ro and Nam-gu in the state section and Busan in city? And do I have to put my name as the recipient or Delivered Korea? 😢
Thank you for contacting us! On your address don't forget to include your suite number. In the Recipient Name, you should write your FULL NAME. For any questions or inquiries please contact our CS team at support@delivered.co.kr
For Weverse preorders do we still input the address you guys provide when purchasing the item and just wait for Weverse to provide a tracking number to submit the forms?
Yes!
May I ask how to use adress 1 and adress 2? I don't know how to isert those, especially because adress 1 also lists the suite number and city, as well as adress 2. I'm a little confsed what to add where while ordering....
Hello! Thank you for reaching out. Sorry for the late response. Please contact our Customer Support team at support@delivered.co.kr and they will help you with your request.
Hi! I’m just wondering, I ordered a Newjeans weverse album during preorder period and it still hasn’t arrived. It said it would ship between 5/24/24 - 6/7/24 but I haven’t got it yet. I also haven’t gotten any updates and the shipping status has been at shipped for awhile. The tracking code is also pending. Do you have any tips on what to do? Thank you!
Hello! Please reach out to our Customer Service team at support@delivered.co.kr for assistance with your specific case. Thank you!
Is it possible with pre-order items? Do we just wait for the item to be shipped to fill in the form?
i recently preordered albums, and i think we have to wait for the album to come out and the package to ship because the 'you buy we ship' form asks for the tracking number
@@luvbomb Yup that was why I asked, thank you :)
Yes, please wait until it's shipped and the seller provides you with a tracking number.
@@deliveredkorea Thx!
How's the dealing with customs? Is it done by delivered Korea?
Thank you for contacting us!:)
Please contact us by the support email for further information about customs. Customer support: support@delivered.co.kr Thank you!
If I buy a package of 8 albums from weverse I should write 8 qty while filling the form right?
Yes, that's correct.
Est qu’on doit payer les frais de douanes avec fedex après?
Yes, we ship under DAP terms. This means that depending on the category of the product (HS Code), the country of origin, the threshold for duties and taxes, and the presence or absence of FTA or other trade Agreements between Korea and your country, you may have to pay duty&tax to FedEx or a designated broker. For more exact information on your particular case, please check with the customs office in your country.
Hello, I did not understand how to calculate the delivery and did it in my own way. And the site showed very expensive. I thought if I order and in the end the delivery will be very expensive, what should I do?
Hello! Thank you for reaching out to us. Sorry for the late response. Please contact our Customer Support team at support@delivered.co.kr and provide them with detailed information about your request, including your Suite number.
Is DHL one of the shipping methods? And when I put the address on Weverse should I put my name or delivered Korea as the name?
Thank you for your query Jess, and apologize for the delay in response. We currently do not offer DHL (still in planning phase). For your order from Weverse, you can put your full name as a recipient name. Thank you for using our service!
Hi, can I combine my Item before ship to me? How long they keep the item before ship?
Yes, you can combine items from multiple parcels into one by requesting consolidation. You can read more about our consolidation and repacking services here: www.delivered.co.kr/faqs/what-is-the-difference-between-consolidation-and-repack-and-how-do-i-request-one/
We provide a FREE storage period of 30 days from the date your package has been received. After your package exceeds 30 days, there will be a US $1 storage fee per package on a daily basis up to another 30 days. If your packages are consolidated but the storage period of sub-packages exceeds the FREE storage period, the storage fee will be still applied to each sub-package.
The maximum storage period is 60 days (including the free storage period) and Delivered reserves the right to dispose of your package(s) after the deadline. You will receive an automated notification on your package stored in our warehouse. Or you can find the expiration date under the package details on My Packages.
What should I fill out in the box that says carrier?
If we are talking about the "My incoming package" form, please choose one of the carriers from dropbox. It's the carrier that is used by a seller to deliver to our warehouse. The seller should tell you which carrier they use and a tracking number once your order is shipped to us.
do you ship to The Netherlands too?
Yes, we can ship to the Netherlands by UPS, FedEx, EMS, and EMS Premium.
hello, do i need to put my name while ordering , or “Delivered Korea”?
Put your own name
Can I order from the Weverse shop to the UK? Many people said they don't ship to the UK, is it true?
You can order to our Korean warehouse address, and we will forward the parcel to you in the UK. Please check our You Buy & We Ship service: th-cam.com/video/JlvFrqSVlgU/w-d-xo.html&ab_channel=DeliveredKorea
Hello! I have 2 questions
1. If I choose the option of you buy it at the time of payment, can I pay in won?
2. If I make the purchase and when you send it to me, the shipping cost that you provide can be in wones?
I am from Colombia and it is cheaper to buy it in wones with my currency.
Hello, if you prefer to pay in KRW for the 'You Buy, We Ship' service, you can utilize DK Money: www.delivered.co.kr/faqs/what-is-dk-money-and-how-can-i-top-up/
For inquiries about the 'We Buy, We Ship' service, please reach out to our Customer Support team via email at support@delivered.co.kr, and they will assist you.
if I order 2 sets & each come with 3 albums do I put in 6 albums ?
It depends if the store from which you purchase sells in sets or in albums. If the price is per album, please write down the albums, their quantity, and their price. If per set, then please write down the number of sets, their quantity, and their price. For further assistance on your specific case, please contact our CS team at support@delivered.co.kr
i try to find the shipping calculator website but its says website not found
Do you already have an account on delivered.co.kr? You should be able to use the calculator once you register in the system.
when i created an account for delievered korea, they gave me an address and a phone number. however, the address they gave me doesn’t work. is it possible to use the address in this video and the phone number the website gave me ?
If you have any issues, you should double-check the address with the CS team. Please contact them at support@delivered.co.kr or +82-51-742-7777 (1522-5161)
Yes, I created and they have me an address and a phone number, which is different from the one in this video, which one should I use? Thanks
@@sone6440 Sorry for the late response. You should use the address that tells you on the website.
how long does it take for weverse to give me the track number?
You should check with the WeVerse CS team. We don't have any control over their operations.
which phone number do i use ? in the video or my account dashboard ?
Please use the phone number on the account dashboard.
How can I order from Korea to Slovakia?
You can either use our proxy buying service (We Buy & Ship) or our proxy shipping service (You Buy & Ship). Here is more detailed information on both services: www.delivered.co.kr/our-services/
Does the address change? Because the one I got is different from this one
Hello Ross! Thank you so much for contacting us.
As announced in December 2022, Delivered Korea has successfully relocated its warehouse, and from January 1st of 2023, our address had changed. So, you can use the address that website provides you.
If you have any questions, please feel free to contact our support team at support@delivered.co.kr.
Thank you!
The address can use all the time or it will change per time we order?
You should use the same address for all your orders. Please don't forget to write your Suite number. Also, the warehouse address will change sometime in January. We will keep you posted via newsletters and notifications.
do you deliver in cambodia?
Yes, we ship to Cambodia using UPS, FedEx, K-post EMS and EMS Premium.
Is there a shipping cost from weverse to the delivered korea address?
Hello! Thank you for reaching out. We don't charge for bringing the products to our warehouse, but each store (including Weverse Shop) has its own shipping fees.
The standard domestic shipping cost on Weverse is 3,000 won, but if you make a bigger purchase, the domestic shipping fee will be free. You can check that information on Weverse Shop page as well.
@@deliveredkorea thank you so much!!
Hi, does weverse ship from korea to singapore?
I am afraid you should check this with WeVerse. However, if they don't, you can always order to our Korean address using our You Buy & We Ship service, and we will ship it to you in Singapore.
how can i order from korea to dubai?
We have two kinds of services: We Buy and Ship (i.e., we provide both proxy buying and shipping services) and YouBuy & We Ship (i.e., we provide only proxy shipping services). You can find a detailed explanation of how to use them here: www.delivered.co.kr/our-services/
Also, when I registered on the site, it gave me the address, but it doesn't look like a video. However, the phone number is the same. What should I do? Should I write the address the site gave me or the address in the video? Thanks
Hi Beauty! Yes, you should use the address the site gave you. Our address changed, that's why there are different. Sorry for the confusion, and thank you for your patience!
@@deliveredkorea Oh thanks 💜
@@beauty4244 You're welcome! ❤
Hello, Do you ship to India?
Yes, we ship to India. Currently, India is serviceable by UPS, FedEx and K-post EMS and EMS Premium.
Do you shop to saudi arabia?
We can shop from Korean stores, if necessary, and ship to Saudi Arabia.
Hi how much will the shipping cost to Dubai??
You may check the shipping costs using this calculator: service.delivered.co.kr/customer/shippingCalculator You will be able to use it once you register in the system.
Are there customs fees and taxes?
It depends on the regulation of the country of destination. All duty & tax goes to the local customs office there. If you want to make sure you won't be charged too much, you may want to contact them and double-check.
Can I pay with a Visa?
Sure
Does anyone ship in this way and get successful??
Yes i have recieved