9 Mistakes Service Advisors Make | SDR

Do small but critical errors undermine your shop's bottom line? We outline the 9 biggest Service Advisor mistakes that secretly siphon away customer loyalty and revenue -as well as simple solutions to turn profits around fast.
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15:00 - 29:36 9 Mistakes Service Advisors Make
#revenue #mistakes #dealership
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[@michaelsieber6601]

A lot of advisers treat techs like shit especially the lower level technician

[@ceetee110]

It's interesting to me to see this perspective. At my dealership, I'd say 4/18 of our techs are impossible to work with. Just rude, greedy, and condescending. Those 4 are the only ones our advisors don't get along with. The rest of the techs have very friendly relationships with our advisors. I've never once witnessed an advisor just being an asshole to a tech for no reason. I'm not saying it doesn't happen, I've definitely heard stories. It's just hard to imagine that dynamic being common.

[@michaelsieber6601]

@@ceetee110 very conmen greedy rude ass advisors that for some reason think they are in charge of the shop