How to empty the dust cup and clean the filters on your Shark® Vertex™ Ultralight vacuum
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- เผยแพร่เมื่อ 10 ก.ย. 2024
- The Shark® UltraLight is perfect for homes with pets, giving you above-floor versatility to pick up pet hair on couches, tight spaces and more. The UltraLight delivers powerful suction on floors, along with the self-cleaning brushroll to eliminate hair wrap as you clean. When you’re done, emptying is a breeze with a removable dust cup and easy-to-clean filter. Just like your house, even these vacuums need a little TLC for a long-lasting life.
Thank you for this. I'm renting a vacation home and could not figure out how to reinstall the dust cup on their vacuum without this video!
I had NO idea that you are supposed to detach the parts to store it and that little hook at the bottom was to hang the unit onto itself. I thought it was for hanging the whole vacuum on the wall upside down somehow. I have been so frustrated with storing it because it keeps falling over but omg this tiny nugget of info is a game changer! If it weren't for the last five seconds of this video I would have never known about this trick!!! This was obviously also very helpful in understanding how to maintain the filters. lol
Omg If it weren't for reading your comment I wouldn't have known how to store the vacuum, I also struggle keeping it standing 🤣🤣
Oh wow I've been following Amanda for years on her cleaning channel. So lovely to see her demonstrate this guide
I have a corded vertex.I thought I was putting the filters in backwards, glad to see I was right!
We're glad to hear this video was helpful for you!
Great video. Needed information on how to access and clean the filters. Success!
This is a great how to video and I like it when they’re strait to the point!
I’m living with my grown children while waiting to close on a new home and wanted to help more around the house! Now when they return from work, the housework is done and I feel useful! Thanks again!
We are extremely happy to hear that you found our video helpful, Annette! Thank you for sharing your feedback with us!
This is the most useful video I've found on how to clean this unit. Thanks so much! I presume it's important to keep the meshed cone dry when rinsing out the dust cup? I'm concerned about rust 🤔.
Great video x
I can't get the filter grill off. It's very tight, and I'm afraid I might break it if I pull too hard on it. In the video, it comes off so easily. Am I supposed to push/pull/slide or do something to make it come off?
We're sorry to hear you're unable to remove the filter covers. To best assist you with this, please reach out to our phone support at 800-365-0135, Mon.-Fri. 9 a.m.- 9 p.m. ET, Sat. 9 a.m.-6 p.m. ET.
I am having the same issue, did you get this problem resolved? Any suggestions?
@@paytonweinman3870 I did get it off. I yanked it off. There's really no trick to it. Just pull and ease it off. I did it several times, thinking it might make it easier, but it's still not easy. I love this vacuum, but I think there's room for improvement here. The grill hasn't broken, though, so maybe it's stronger/flexible than it looks. Good luck!
I can't get it off for the life of me. Because it is plastic im scared i might break
it. Ive tried to loosen it all around and nothing. Should i put lubricating oil on it?
Any suggestions? thanks
@@kiwisun529 I had the same issue. In the end, I just yanked it off. I've done it several times now. I guess it has gotten a little, just a little, easier. It hasn't broken, so maybe it's stronger or more flexible than it looks. But I think the design should be improved.
Helped me get to the filters to clean them. Thanksw
You're very welcome, Martin! We're glad the video was helpful. 😊
Hi just wanted to say, that i finally got it! But thank you very much. Happy Thanksgiving day
We are thrilled to hear that you got the Vacuum, Cindy! Thank you for sharing with us, and we hope that you can get fantastic use from it.
Amanda from this crazy life 😀
Thank you for the video. I love shark but this has been the worst vacuum I've ever owned.
We're sorry to hear you're having trouble with your Shark Vertex. Please send us a private message on social media of your choice, so we can best assist you.
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And here I was thinking I had to replace them, I didn't know they were washable! Assuming I am washing them every 9 months, what is the lifespan of the filter?
Hey @humanerror7! The pre-motor filters should be replaced every 2.5 years. While the post-motor filter should be replaced every 3 years.
Very helpful. The owner's guide does not give adequate instructions.
We are sorry the manual did not provide adequate instructions, Kathleen! We are happy to hear you found this video to be helpful.
How do you clean the stick? Between the bottom and the filter
Hi Clarisa - if there is something blocked in the wand, you may need to use another object to push the blockage out, depending on how far it is inside the wand. You can also try loosening up the blockage, then turning on the vacuum so it gets sucked into the dust cup. Hope this helps!
FOR EVERYONE HAVING TROUBLE GETTING THE POST MOTOR GRILL FILTER OFF:
loosen the sides of thr grill and then yank it off or use a screwdriver to pry it off. It will come off, just not easily. And be ready for a dust cloud when it pops off uncontrollably.
hey! thanks. I could get it off but now I can't put it back in. It doesn't click back into place. Do you have any tips?
So the post motor filter, is it supposed to be between the two plastic pieces that come out or is is supposed to be closest to the body of the vacuum with the two pieces on top of it?
Hi Emily, the post-motor filter is located on the top of the unit where the Shark logo is printed.
My vacuum melted in this area. The filter didn't seem all that dirty either. Make sure to keep up on the maintenance with these vacuums.
I can’t get mine off to clean it
hey! thanks. I could get it off but now I can't put it back in. It doesn't click back into place. Do you have any tips?
Hi I need your help. I watched your video on how to clean the filter on the shark vertex and i had a hard time removing the filter on top where it says Shark. I can’t seem to be able to get it back on, it keeps falling open!🤷♀️ what did i do wrong? Help pls thank you.
Hi Cindy, I am kinda having the same issue but mine is removing the top filter.. any tips?
How did you end up remixing the grill for the post motor filter? Mine will not come off and I am afraid of breaking the plastic.
The post-motor filter grill will not come off. I am afraid of breaking the grill if I pull too hard.
We're sorry to hear you're experiencing an issue getting the post-motor filter grill off, Payton. To assist you with this, please reach out to our phone support (855-427-5125) or chat team (spr.ly/605531iKU, click the "Chat with us" button in the bottom right corner). We're available Mon.-Fri. 9 a.m.- 9 p.m. ET, Sat. 9 a.m.-6 p.m. ET.
How about the heap filter
Hello, Miranda! To access the post-motor filter, press the release latch on the filter cover on the handheld vacuum. Remove the cover and lift out the filter. The Post-Motor Filter should be washed once every 9 months.
ugh thankyou
Our pleasure! Hope you have a great day!
Extra large
There's something on your head.
Ew dude why wouldn't you just buy new filters? I would never put a dirty filter underwater in my own home. Do you not understand what mites and parasites can do in water? Gross gross gross gross gross?
They're designed to be reused. It would cost like $20 a month to buy new filters all the time, especially if you have pets and have to clean them more frequently.