Rokoko Coil Pro with Smart Gloves - shaking and not accurate?

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ความคิดเห็น • 12

  • @MR3DDev
    @MR3DDev 28 วันที่ผ่านมา

    did you input the height from your coil pro into rokoko studio? Also try to put your coil on a wooden surface.

    • @virtualfilmer
      @virtualfilmer  28 วันที่ผ่านมา

      Wooden surface interesting - no havent heard of that as a fix! The demo with Sam is on a tripod so I did that. Will try wood. :-) And yes did height yep - entered it manually yep

  • @RokokoMotion
    @RokokoMotion 27 วันที่ผ่านมา

    Hi Toby, I know you are already in contact with support about this, but as you have been informed, you have an older version of the gloves that is not compatible with the Coil Pro. There are few of these older gloves on the market and they have a component on them that doesn't work with the Coil as intended. I'm sure our support is helping you with an upgrade to the correct version of the gloves. What you are showing in this video is of course not the performance you should see from the Coil Pro.

    • @virtualfilmer
      @virtualfilmer  27 วันที่ผ่านมา

      @@RokokoMotion Hi! Oh that’s so interesting!! Yes I contacted support a couple days ago but haven’t heard back yet. But a user on discord said it was possible that I had an older glove. Let’s hope support sorts it out. I wish they had checked what gloves I have before sending me the coil. :( I purchased in 2021 and have been a regular purchasing customer since then.

    • @RokokoMotion
      @RokokoMotion 26 วันที่ผ่านมา

      @@virtualfilmer Hi Toby, great that you are in touch already. I'm confident they can sort it out quickly. We have attempted to reach out to all customers with this generation of gloves when we see the Coil order come in, but it sounds like it wasn't done here. Again, it only applies to a small % of gloves we have on the market, and we were caught by surprise by it after we started shipping and therefore have had to catch up a bit since. We apologize for the inconvenience. Looking forward to getting you up and running again and hearing your take. Thanks for being one of the early adopters of this tech. There's such masive potential to unlock in future software/firmware upgrades. Great to have you on the ride :)

  • @MrMarniche
    @MrMarniche 23 วันที่ผ่านมา

    @virtualfilmer hi toby, is there an update on this issue yet?

    • @virtualfilmer
      @virtualfilmer  23 วันที่ผ่านมา

      @@MrMarniche Yes, rokoko support has confirmed my gloves are the original type - that aren’t compatible with the coil pro. So I have to send them to Denmark to be adjusted. Then they will send them back. Then they should work.

    • @MrMarniche
      @MrMarniche 23 วันที่ผ่านมา

      @@virtualfilmer
      Happy for you. Good to know. Quite a hassle but at least there is a solution 🤷‍♀

  • @Metarig
    @Metarig 26 วันที่ผ่านมา

    If you're using Rokoko in an apartment, good luck with all that WiFi noise. Might as well move to a shack in the middle of nowhere-that's the real sweet spot!

    • @virtualfilmer
      @virtualfilmer  26 วันที่ผ่านมา

      @@Metarig 😂 It’s so tough. We all need to win the lottery and get Xsens - but it’s out of my budget unfortunately

  • @ryanisanart
    @ryanisanart 27 วันที่ผ่านมา

    thank god i cancelled my preorder lol

    • @virtualfilmer
      @virtualfilmer  27 วันที่ผ่านมา

      @@ryanisanart oh no 😂 it might end up working, as I said in the video I might be doing something wrong. Hopefully will get resolved :)