That was a great tutorial. Thank you! I noticed on your screen that delivery is free. Is that because you have a subscription of some kind with instacart or does the free delivery apply to everyone? And, is there a minimum delivery amount? Many thanks in advance!
If your going to ordering from instacart please don’t be lying on your order and saying your item is missing it’s messed up the fact the shoppers and putting their life in the line for you after it’s still a COVID-19 going around not all shoppers are the same 😊
I am an instacart shopper. I came here to what it looks like from the customer's app/viewpoint. This is informative. But I've always wondered: Can you see every time I scan an item as I shop? When I hit "accept" to accept your order (btw, we are not assigned the order, we are independent contractors and choose which orders we want to accept) do you get notified or do you get notified when I get to the store and hit "start shopping"". Lastly, can you see the navigation to the store and to your house?
Thank you for the explanation but can you tell me after adding payment method and placing order when they will take payment or automatically it will deduct from my card ? Please answer
Regarding the delivery, If I live in an apartment building will the delivery be brought up to my apt door on the 2nd or 3rd floor or will they leave it downstairs in the lobby?
What if you don't want a one pound roast or a 1 pound pkg of steaks or a 1 pound tenderloin? Are you supposed to guess/ballpark what you think it would weigh?
How do you change the delivery time before you have placed/paid for an order? With this new virus pandemic there is no delivery until two days later from now. I need to change asap delivery to the first available day. I am in quarantine due to my sickness!
It could be that there are no sooner delivery times available. There are likely a limited number of delivery couriers working because they want to stay home as well. You may have to wait longer during this time
A store appeared in my list of stores where I may shop. Then at order time iI was told that delivery times are not available right now. Then later in red it says “this store is not available in your area yet.” Does that also refer to “delivery times not available yet?”
There are likely just too many orders coming in at this time as everyone is trying to stay home and get groceries delivered. We'd suggest trying again later
Thank you for this. Such an easy tutorial. I definitely will be using this app cuz I get so tired of having to go grocery shopping And is putting your card information secure. Like does it get saved on the app? Cuz I don't want my card information being saved on the app. Is there a way to remove your card information afterwards Lastly how do you use discounts? How would I add my discount number. Usually when I go grocery shopping I give the cashier my discount phone number
Your credit card info will be securely saved to the app so you can easily use it again later for future orders. Some stores may allow you to add your store points card information but you may not be able to use a discount like that through Instacart, since someone else is shopping for you.
I'm confused from the get-go. I don't have a smart phone. I think you have to have a smart phone to run an "app". Can't I use instacart from my computer?
As a instacart customer, I have a question that you may be able to answer: I had a shopper buy at ShopRite for me. The shopper gave me a paper receipt for $80. The instacart email receipt said $92. Is that correct? Instacart support told me that ShopRite charges more for certain items so my cost for using instacart was an additional $12. My total bill for instacart delivery was $30. Is this correct?
The only difference between an ad and this would be an honest explanation of how an end user pays for this service and etiquette. I was looking for a video to send to a senior citizen but there is no explanation of how service charges work. This is the same as an ad
This is not an ad, we are simply showing how to use the app. Service charges and fees can vary based on your location, currency, distance from the store you're ordering from, membership status, etc. so we did not go into those specifics.
1. Select the View cart icon in the bottom middle of the screen. 2. Select the 3 dots in the top right corner of the cart screen. 3. Choose Switch to a personal cart.
Most times you'll get the option to approve a substitution before even placing your order. If not, your shopper will contact you about possible substitutions.
Why doesn't the app allow me to order I bunch of bananas. Versus tapping the plus ➕️ to add an amount of bananas. The function to order a bunch should be included not just the function of adding bananas.
Hi, thank you for the tutorial. When I was about to check out, I clicked in choose delivery time, they said that “opps, no times are available”. What should I do?
Delivery couriers are likely overloaded with orders at this time. Check back later to see if delivery times are available. Keep in mind that many more people than usual are trying to use Instacart
Instacart will generally round up your order total and temporarily charge you slightly more than your initial order total. This is to account for your shopper potentially having to replace an item with something higher priced, etc. Once your order has been delivered and finalized, the temporary charge will be reversed and you will be charged the actual cost of your order.
Finally, an explanation, start to finish, instead of a ad. Kudos
Thanks!
This video clearly explains the entire procedure of ordering groceries with Instacart in a simple and clear manner. 4:59
@@techlifeunity Please do an updated review. I can't download the app in my country 🙏🏽
This is such an easy-to-follow tutorial, I'm sending it to my 80-year-old mom who needs to stay in :) Thank you!
You're welcome!
I don’t drive, so when I move out of my parents house I’m definitely going to be using stuff like this to get groceries!
Hope our tutorial helps you out!
Is it possible to request a particular store / merchant from which you prefer items picked up from?
Very clear explanation with videos and instruction.i couldnt find anything that explained it properly.
Gonna do my first order tomorrow morning. Thanks for this video.
Good luck!
Great explanation with actual “actual almost live “ video. Extremely clear and simple explanation
Glad it was helpful!
That was a great tutorial. Thank you! I noticed on your screen that delivery is free. Is that because you have a subscription of some kind with instacart or does the free delivery apply to everyone? And, is there a minimum delivery amount? Many thanks in advance!
Delivery is free if you sign up for Instacart Express (their annual membership) & they also occasionally do free delivery promotions.
If your going to ordering from instacart please don’t be lying on your order and saying your item is missing it’s messed up the fact the shoppers and putting their life in the line for you after it’s still a COVID-19 going around not all shoppers are the same 😊
People really do that? 🤢
Or maybe you as the driver didn’t see it wasn’t added to the bags, there’s always that. Not everyone is a liar.
This was so helpful, thank you so much, great details and so clear.
You're welcome!
Thanks for the info!
You're welcome!
I am an instacart shopper. I came here to what it looks like from the customer's app/viewpoint. This is informative. But I've always wondered: Can you see every time I scan an item as I shop? When I hit "accept" to accept your order (btw, we are not assigned the order, we are independent contractors and choose which orders we want to accept) do you get notified or do you get notified when I get to the store and hit "start shopping"". Lastly, can you see the navigation to the store and to your house?
As an Instacart customer, we can see when each item has been "shopped" and we can see location as the driver is on the way to deliver.
Is it possible to request a particular store / merchant from which you prefer items picked up from?
Thank you for the explanation but can you tell me after adding payment method and placing order when they will take payment or automatically it will deduct from my card ?
Please answer
🥰 GREAT JOB
Thank you!
Very good information. Thanks!
Glad it was helpful!
Regarding the delivery, If I live in an apartment building will the delivery be brought up to my apt door on the 2nd or 3rd floor or will they leave it downstairs in the lobby?
You can request that they bring it up to your apartment and provide instructions with your buzz code, unit number, etc.
What if you don't want a one pound roast or a 1 pound pkg of steaks or a 1 pound tenderloin? Are you supposed to guess/ballpark what you think it would weigh?
Can I leave a note on how to deliver my groceries? For instance, If I want them to just leave it by the door, how do I enter a note?
You can put that into the delivery instructions when adding your address
Thanks
Please do an updated review. I can't download the app in my country 🙏🏽
Thanks for the suggestion! We'll add that to our list of video ideas.
How do you change the delivery time before you have placed/paid for an order? With this new virus pandemic there is no delivery until two days later from now. I need to change asap delivery to the first available day. I am in quarantine due to my sickness!
It could be that there are no sooner delivery times available. There are likely a limited number of delivery couriers working because they want to stay home as well. You may have to wait longer during this time
How do I see my last two orders?
What does it cost to have your groceries delivered? On top of the cost of the food and tip?
That will depend on your specific location and choice of store, but you will see the delivery fees when you select the store you want to order from
If you don’t have the express membership, then what would be the charge for delivery fee??
It depends on where you live and which store you order from. When you get to the checkout you'll be able to see delivery options and applicable fees.
Is it possible to request a particular store/merchant???
Yes you choose the store at the beginning of the process!
@@techlifeunity Oh, this is awesome!!! I surely hope they are listed because they are not a big box or brand health store
Nothing mentioned about using multiple loyalty cards or shopping at multiple stores at one time
As far as we know, you cannot order from more than one store in a single order.
Sending this to my 52 yr dad who has COVID
A store appeared in my list of stores where I may shop. Then at order time iI was told that delivery times are not available right now. Then later in red it says “this store is not available in your area yet.” Does that also refer to “delivery times not available yet?”
There are likely just too many orders coming in at this time as everyone is trying to stay home and get groceries delivered. We'd suggest trying again later
Thank you for this. Such an easy tutorial. I definitely will be using this app cuz I get so tired of having to go grocery shopping
And is putting your card information secure. Like does it get saved on the app? Cuz I don't want my card information being saved on the app. Is there a way to remove your card information afterwards
Lastly how do you use discounts? How would I add my discount number. Usually when I go grocery shopping I give the cashier my discount phone number
Your credit card info will be securely saved to the app so you can easily use it again later for future orders. Some stores may allow you to add your store points card information but you may not be able to use a discount like that through Instacart, since someone else is shopping for you.
I'm confused from the get-go. I don't have a smart phone. I think you have to have a smart phone to run an "app". Can't I use instacart from my computer?
Yes I believe you can also order Instacart through their website now on Instacart.com
Can I use a Instacart gift card without a bank account
Does Instacart accept EBT ?
Does the promo code work here in the USA as well?
It should, yes.
During delivery, does it show the location of the Instacart driver, to see where is it?
Yes! You can track them on the way to your place, and you'll get a text notification when they're close by.
As a instacart customer, I have a question that you may be able to answer: I had a shopper buy at ShopRite for me. The shopper gave me a paper receipt for $80. The instacart email receipt said $92. Is that correct? Instacart support told me that ShopRite charges more for certain items so my cost for using instacart was an additional $12. My total bill for instacart delivery was $30. Is this correct?
what does it mean 10 min to checkout?
The only difference between an ad and this would be an honest explanation of how an end user pays for this service and etiquette. I was looking for a video to send to a senior citizen but there is no explanation of how service charges work. This is the same as an ad
This is not an ad, we are simply showing how to use the app. Service charges and fees can vary based on your location, currency, distance from the store you're ordering from, membership status, etc. so we did not go into those specifics.
OK, but how do I switch from Family Cart to Personal Cart?
1. Select the View cart icon in the bottom middle of the screen.
2. Select the 3 dots in the top right corner of the cart screen.
3. Choose Switch to a personal cart.
What about gifts card
If an item isn’t available, will the shopper get a substitute, or contact me with suggestions?
Most times you'll get the option to approve a substitution before even placing your order. If not, your shopper will contact you about possible substitutions.
So once the the app tells you your order is complete, it means it's at your door right??
Yes
Why doesn't the app allow me to order I bunch of bananas. Versus tapping the plus ➕️ to add an amount of bananas. The function to order a bunch should be included not just the function of adding bananas.
Hi, thank you for the tutorial. When I was about to check out, I clicked in choose delivery time, they said that “opps, no times are available”. What should I do?
linh linh said same thing to me
Delivery couriers are likely overloaded with orders at this time. Check back later to see if delivery times are available. Keep in mind that many more people than usual are trying to use Instacart
Why do I have to watch an ad about an ad
How do I delete an item while the shopper is shopping?
You can't make changes to your order after shopping has begun
I think if you reach out to your shopper while they are shopping and ask to cancel an item, they can 'refund' the item on their end, per your request.
Doesn't include how you can add to your order if needed.
Can I buy from different stores in the same delivery?
As far as we know that isn’t available. You’d have to place separate orders for each store
Hey so I signed up for Instacart today and I chose Costco to shop from. How do I switch her from Costco to a different store
Tap the name of the store at the top and you'll see what other stores are available to shop from in your area.
Thanks
Oh, so you can request a particular store / merchant from which you prefer items picked up from? Like a particular Supplement Store?
Oh shit I hope this old lady can do this.
Thank you.
Mine doesn’t allow me to choose a date at all. I am guessing it’s because of the pandemic
They're probably just overloaded with orders in your area at the moment. Keep checking back to see if delivery times become available
Why would you charge $50? when the total is $43.00?
Instacart will generally round up your order total and temporarily charge you slightly more than your initial order total. This is to account for your shopper potentially having to replace an item with something higher priced, etc. Once your order has been delivered and finalized, the temporary charge will be reversed and you will be charged the actual cost of your order.
So my question is can the shopper see your debit or credit card info and steal it. I am a new customer.
No they cannot
HOW DO YOU LOG OUT THATS WANT I KNOW STINKS THEY NEVER HAVE ANYTHING I WANT AGAIN IT STINKS
IT WONT EVEN LET ME CHECK OUT UGGGGU!!!
CAN'T EVEN GET HELP STINKS
Is this app service free
There are fees to have your groceries delivered but downloading the app itself is free.
Gotta do better instacart..stop putting old stuff and yesterdays cooked food in our shopping...need fresh groceries