Calex Smart App - Device Offline Status [ENG]

We recognize that sometimes your devices may show as 'offline' in the app. This usually occurs when the devices enter a 'sleep' mode to conserve energy. To help you understand this better, we have included a detailed explanation in our video guide. This guide not only clarifies why your devices go into sleep mode but also provides simple and effective steps to 'wake' them. By watching the video, you'll gain insights into maintaining continuous, reliable control over your smart home devices, ensuring they remain responsive and perfectly aligned with your needs.