Why are Chinese delivery drivers having meltdowns?

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  • เผยแพร่เมื่อ 21 พ.ย. 2024
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    Videos widely circulating on social media show Chinese food delivery drivers increasingly having meltdowns. They are among the 12 million drivers who support the world's largest food delivery market. Amid a stagnating economy, more people are turning to gig work as a means of supporting themselves. What was once an industry that provided delivery workers a stable income has become a pressure cooker exacerbated by increased competition and, according to some drivers and experts, a gamified delivery app algorithm that does not have the workers' best interests at heart.
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ความคิดเห็น • 737

  • @EKGaming
    @EKGaming 22 วันที่ผ่านมา +527

    I worked 1 month for Deliveroo in London. Trash abusive pay and 1/3 customers were a nightmare. Once I showed up at a house in Kensington (Very Expensive Area). These people were so rich they could afford to buy 2 houses next to one another and turn it into a double house. We're talking tens of millions of £. For 15 minutes I stood there while the woman's servants ran around trying to get the 2 digit code so I could leave. I couldn't leave before because the 15 minute timer prevents you accepting a new order. Apparently "she's asleep and we aren't allowed to wake her". Eventually they got the code via text message and I left, having been there for more than 20 minutes. I made £2.90 from that delivery that in the end took more than 40 minutes.

    • @emmm_5787
      @emmm_5787 20 วันที่ผ่านมา +34

      Insanity

    • @vister6757
      @vister6757 19 วันที่ผ่านมา +42

      Maybe the company should make the customer paid for making you wait. I don't know about Uber or other hailing services but I know in my country there's a hailing comp that make customers pay if they make the driver wait for more than x mins once the driver arrived at the location of the ride.

    • @NS69962
      @NS69962 19 วันที่ผ่านมา +1

      I'd lose my mind

    • @EKGaming
      @EKGaming 19 วันที่ผ่านมา +21

      Another thing I'll add is blocks of flats. The trash pay rate is made worse by the fact that 9/10 the customer in a flat wants the food brought to their door. Every block of flats if different so each and every time you gotta lock the bike, figure out where the entrance is, figure out how the flat numbers work, figure out how to use the lift, find the door. It was kinda cool being able to gain access to loads of different buildings in London that you wouldn't usually be allowed inside, but it's cold, I've been riding for 8 hours, I've made 80 quid, I could've made 120 if you would just be willing to meet me in the lobby. Following week an engine problem on the car comes back with a 700 quid bill. Yeah man this job will drive you insane. Quitting made it possible to love people again Lol.

    • @benfrank9622
      @benfrank9622 18 วันที่ผ่านมา

      The woman must be crazy rich and an important person. I believe the fault here would be in the company's system.

  • @unvaccinatedAndPureBlood
    @unvaccinatedAndPureBlood 25 วันที่ผ่านมา +1037

    "it doesn't take into account the human side"
    No kidding.

    • @pushslice
      @pushslice 24 วันที่ผ่านมา +6

      xixipee in a nutshell right there.
      perfectly encapsulated.

    • @user-tr1zj
      @user-tr1zj 24 วันที่ผ่านมา +23

      that's capitalism

    • @t.s.d.1376
      @t.s.d.1376 24 วันที่ผ่านมา

      ​@@pushslicepeople like you are the greatest argument against democracy.

    • @Marinetr
      @Marinetr 24 วันที่ผ่านมา +12

      Welcome to the delivery world. It doesn't matter where you are in the world. Delivery driver will never been treat as a human being in the end of the day.

    • @bobsaget513
      @bobsaget513 22 วันที่ผ่านมา

      they are not kidding gg

  • @rex_schd
    @rex_schd 25 วันที่ผ่านมา +513

    Sad to see young delivery boy going through nervous breakdown in street .😢

    • @quisqueyanguy120
      @quisqueyanguy120 25 วันที่ผ่านมา +16

      People dont care about delivery workers, its sad

    • @theotheleo6830
      @theotheleo6830 25 วันที่ผ่านมา +4

      He was stopped by a cop so I assume he committed a traffic infraction. The person who was interviewed said they run thru traffic lights and commit other infractions regularly.

    • @infinitebeing1119
      @infinitebeing1119 23 วันที่ผ่านมา +1

      ​@@theotheleo6830why do they do that...unrealistic target.

    • @theotheleo6830
      @theotheleo6830 23 วันที่ผ่านมา

      @@infinitebeing1119 Maybe and maybe not. They may do it to earn more money. I've seen videos of food delivery drivers in the US who commit traffic infractions to deliver the order quickly so they can get another order.

    • @yosefyosef4526
      @yosefyosef4526 22 วันที่ผ่านมา +5

      Is not strange, bro. In my counrty, driver delivery is much than orderer. And income you get so small. In my country much people not have job, because crisis. dont't sad other person but care yourself. this is real world, we have to surviver

  • @HenryHoang-x
    @HenryHoang-x 25 วันที่ผ่านมา +719

    I worked as a delivery driver for 2 months then I quit, not just the company is scamming us, but also the customers, one time I had an order to take someone 5km, but i ended up driving her 12km, but she only had to pay for 5 since it's already in the system, while in another instance, a customer ordered me the transport a fricking fridge, on my motorcycle then proceeded to yell at me for refusing.

    • @bugsygoo
      @bugsygoo 25 วันที่ผ่านมา +31

      I live in Beijing. I finally worked out how to give tips to delivery drivers on Meituan last year. (I don'y speak Chinese 😏) You can see how many people have given tips to a driver and I was shocked at how low it is. It's maybe a couple of times a month. Why don't people at least tip? They must know how badly you are paid.

    • @dadadadave9652
      @dadadadave9652 25 วันที่ผ่านมา +39

      @@bugsygoo If you haven't noticed, people care more about money than lives.

    • @felton-rx3ue
      @felton-rx3ue 25 วันที่ผ่านมา

      @@bugsygoo In China there is no tipping culture, and tipping is not the right approach to solve this problem. The root causes are the greedy platforms and lax regulations.

    • @LollipopLop
      @LollipopLop 25 วันที่ผ่านมา +11

      @@bugsygooI think delivery drivers should earn way more than 1k I mean come on people drive for 24h to deliver their food atleast give them 5k-7k month

    • @LollipopLop
      @LollipopLop 25 วันที่ผ่านมา +5

      @@dadadadave9652everything isn’t fair
      Life is not fair
      Some people are born poor some are rich some are middle class

  • @mingyuhuang8944
    @mingyuhuang8944 25 วันที่ผ่านมา +663

    When I went to China. Delivery was super convenient and quick. I knew that they were hard working but I did not know it was that bad 😢 hope for reform and new laws soon. They need to have a delivery worker union, so they do not need to compete against each other nor race to the bottom.

    • @franciscocz8384
      @franciscocz8384 25 วันที่ผ่านมา +69

      Workers union in China is not allowed.
      Wild competition is allowed.
      Excess regulation and workers right protection like in the Western countries have long term consequences.

    • @Wolffjaeger
      @Wolffjaeger 25 วันที่ผ่านมา +26

      "nope, not gonna happen. we have a working system that is working perfectly fine for us"
      -china government

    • @emil6568
      @emil6568 25 วันที่ผ่านมา

      In china there are no unions, no deals between corporations, nothing is allowed. You enter the rat race once you're born and leave it upon retirement or death

    • @cm4389
      @cm4389 25 วันที่ผ่านมา

      Your comment is the true reality. Best on here ​@@Wolffjaeger

    • @bolu7971
      @bolu7971 25 วันที่ผ่านมา +18

      工会那是不可能的😂

  • @hrod9393
    @hrod9393 25 วันที่ผ่านมา +267

    I used to work full time as Uber in USA, although the disrespect is different, I fully understand the slow down and loss of income as well as there being too many delivery people flooding the market.

    • @LollipopLop
      @LollipopLop 25 วันที่ผ่านมา +4

      This is why I chose to work at the office as it offers way more money in a month
      Earning 10k-13k a month isn’t that bad for me

    • @LollipopLop
      @LollipopLop 25 วันที่ผ่านมา +3

      In a year I could be making $120,000 - $156,000

    • @LollipopLop
      @LollipopLop 25 วันที่ผ่านมา +3

      I’m fine with my job for now I’m happy with it

    • @theotheleo6830
      @theotheleo6830 25 วันที่ผ่านมา +3

      @@LollipopLop What is your job?

    • @Robin-hv5tv
      @Robin-hv5tv 23 วันที่ผ่านมา +8

      @@LollipopLop Its because people cant "choose" to work at the office that they are working as delivery drivers. They would all "choose" if they could.

  • @Marinetr
    @Marinetr 24 วันที่ผ่านมา +164

    I work as a delivery driver for 8 months, I almost got mental breakdown. I have to quit after that. 95% of the time, you only get treated like trash.

    • @Vilohit-gy5kt
      @Vilohit-gy5kt 24 วันที่ผ่านมา +6

      我是你的经理 ,你是最差的员工,很高兴你走了。

    • @Marinetr
      @Marinetr 24 วันที่ผ่านมา +13

      @@Vilohit-gy5kt HAHA

    • @Bas_van_der_Laan404
      @Bas_van_der_Laan404 19 วันที่ผ่านมา

      then go and find a different job

    • @Marinetr
      @Marinetr 18 วันที่ผ่านมา +3

      @@Bas_van_der_Laan404 that was five years ago.

    • @RomanticPopPunk
      @RomanticPopPunk 18 วันที่ผ่านมา

      @@Vilohit-gy5kt this is why everyone hates Chinese. Some of you have no compassion for another human being.

  • @chaptap8376
    @chaptap8376 19 วันที่ผ่านมา +39

    0:32 Friendly reminder that "gig workers" is a term corporations invented to justify not giving employee benefits nor pay, while reinforcing the idea of needing to work multiple jobs just to barely get by.

    • @DaddyFatSzack
      @DaddyFatSzack 17 วันที่ผ่านมา

      I wrote a very similar comment.

  • @Nrylw-w6t
    @Nrylw-w6t 25 วันที่ผ่านมา +298

    Meanwhile the bosses behind leeching these poor delivery folks

    • @TrueDreeamss
      @TrueDreeamss 25 วันที่ผ่านมา +1

      Yeah story of the world. Thats why we need communism

    • @abdelakarumb6156
      @abdelakarumb6156 25 วันที่ผ่านมา

      not just in China , everywhere are thoose leeches and hypocrites

    • @FAFORednickincell
      @FAFORednickincell 25 วันที่ผ่านมา +4

      Yes every western company over charges on delivery fees. China is a none tipping culture. So gig work needs to be a living wage

    • @theotheleo6830
      @theotheleo6830 25 วันที่ผ่านมา +1

      @@FAFORednickincell The vast majority of these gig jobs are low paying. Meanial labor work equals low wages.

    • @FAFORednickincell
      @FAFORednickincell 25 วันที่ผ่านมา

      @@theotheleo6830 fair enough but pay the living wages or else the Government is giving them a home to live in and a basic income

  • @bugsygoo
    @bugsygoo 25 วันที่ผ่านมา +93

    No wonder they all drive like mad men and so often end up in accidents on the roads.

  • @rg832
    @rg832 25 วันที่ผ่านมา +217

    Same thing happen all over the world.
    The delivery company took WAY TOO MUCH share from their drivers.
    Making the amount they receive not worth it anymore.

    • @Todsor
      @Todsor 25 วันที่ผ่านมา +9

      You have to consider the fuel, insurance fee for the bike.

    • @GameFuMaster
      @GameFuMaster 25 วันที่ผ่านมา +9

      @@Todsor you mean like every company that does delivery?

    • @Todsor
      @Todsor 25 วันที่ผ่านมา +1

      @@GameFuMaster FYI, this is Mainland China. Are you trying to cherry pick some decent company from the west?

    • @GameFuMaster
      @GameFuMaster 25 วันที่ผ่านมา +6

      ​@@Todsor Aliexpress, Taobao, they all use delivery as well you know

    • @LollipopLop
      @LollipopLop 25 วันที่ผ่านมา +8

      @@Todsorbrother you forgot the whole world use deliver drivers 🤦🤦🤦
      They are paid very low btw didn’t you notice

  • @forlua9211
    @forlua9211 25 วันที่ผ่านมา +102

    Competition creates "innovations" but at the same time it can also lead to "exploitations". When the companies starts the pricing war, it is a win-win for the company and the consumers, but it is a "bad news" for the delivery men. This kind of competition is so cancerous. Any government on earth should do more on regulating the delivery apps to protect the livelihood of delivery men. Since all of them are economically vulnerable people, if any government wants to develop its own delivery app as part of their socialist platform, I don't think it is a bad idea at all.

    • @robertbenitez3647
      @robertbenitez3647 23 วันที่ผ่านมา +1

      Just quit lol

    • @NoodleDergsGoBrrr
      @NoodleDergsGoBrrr 23 วันที่ผ่านมา +11

      @@robertbenitez3647Such a naive response bro

    • @8thsheet407
      @8thsheet407 22 วันที่ผ่านมา

      ​@@robertbenitez3647 that is taking advantage of the person difficult situation in life, hence exploitation ...

    • @nicholasgutierrez9940
      @nicholasgutierrez9940 20 วันที่ผ่านมา +1

      Competition leads to innovation, but only in the sense of something giving you an advantage. Paying your workers less than your competition is also an advantage you can use. Jack Welch engineered stock price manipulation by firing the bottom 10% at the end of the year, doing massive buy backs, doing short term profits over long term stability. He led GE to be the #1 company but now it's nowhere near that.

  • @frankiechong3819
    @frankiechong3819 24 วันที่ผ่านมา +40

    The apps need to stop penalizing their riders. They are not machines.

    • @largol33t1
      @largol33t1 19 วันที่ผ่านมา +1

      This is one reason I despise the monsters in charge of these delivery brands. They ONLY see these people as machines and many stone cold refuse to pay them so they can fatten their own wallets.

  • @eddielash
    @eddielash 19 วันที่ผ่านมา +18

    I just had a lovely chat with a delivery guy here in Hunan. He brought me cough medicine at midnight, 20 minutes delivery time. Astonishing. Very happy chap too.

    • @Chris-fn4df
      @Chris-fn4df 18 วันที่ผ่านมา

      Sounds like he wasn't very rushed at all. But you sound like a lazy pos

  • @jazzbeats8168
    @jazzbeats8168 25 วันที่ผ่านมา +77

    great reporting. Food delivery companies need to be accountable.

    • @vister6757
      @vister6757 19 วันที่ผ่านมา +4

      Not only food delivery companies but the customers who ordered the food. Many customers can be very inhumane too expecting them not to be even a minute late.

    • @Chris-fn4df
      @Chris-fn4df 18 วันที่ผ่านมา

      Food delivery workers should know about the industry they are joining at this point. How long do the rest of us have to listen to the bottom rung of the ladder complain about how many people are stepping on them? Totally worthless industry employing people who literally can't do anything else. Their only service to the economy is making sure people who actually contribute to it have more time at their desks.

  • @enjoyer9525
    @enjoyer9525 25 วันที่ผ่านมา +25

    Once saw a delivery driver rushing (and I mean rushing) down a flight of escalators in Shanghai. No wonder.

  • @mia_djojowasito_malik
    @mia_djojowasito_malik 25 วันที่ผ่านมา +69

    The algorithms for food delivery people in Indonesia is also equally dehumanising. It looks like our local companies modelled it after what's tormenting these guys. I always try to tip because with how cheap my subscription is & the crazy food discounts, you've got to wonder what they actually earn in the end?

    • @Kai45hong
      @Kai45hong 25 วันที่ผ่านมา

      mia_djojowasito_malik hallo kamu cantik sekali

    • @Mugigomi
      @Mugigomi 25 วันที่ผ่านมา

      I happen to be a recently new driver here under g**ek since July this year. Lately the company have been hiring for the "area partnership" specifically for food deliveries only. Us drivers calls this "Aceng", short for "Akun Gocengan". I am one of them. I'll get back to this in a moment.
      I'm not sure if it exists outside of JaBoDeTaBek, but for example the area where you are placed is either Bintaro, Pamulang, BSD, etc. Once you're placed in one area, you are permanently placed there with no opportunities to; let's say upgrade your account so you can be a full partner and can take ride and or package orders.
      Many of the regular drivers have taken the toll due to the food orders being sent to "Aceng", even though they only get paid Rp.5000 so long as the trip is from 0.1-4km, moreover haven't taken into account on how far the trip to the restaurant is. Many times I could be taking 3-4km to one restaurant and another 3-4km to deliver it. And I only get 5k per trip.
      Per day I could probably get about 25-35 orders on a regular basis and could rack up about 150k-250k , but it's even harder for regular drivers because to even get one they could be waiting for 1-3 hours to even get a single order be it food, package, or ride. As far as I know, their bonus quota and pay have been cut as well, to the point for a day they could probably get only about 100k-200k. And it's worse for them because they do also take rides and packages, longer travels and their way back home which takes extra fuel. Not to mention motorcycle maintenence

    • @anlam1044
      @anlam1044 24 วันที่ผ่านมา +2

      why you tipping? the more you tip, the less these companies will pay these workers.

    • @doraKitty23
      @doraKitty23 24 วันที่ผ่านมา +1

      😢but the average salary indonesia is equally to what a driver got, for eXample my friend daily take 1-2 order t be paid end of the day 50-85rb almost 6$ which is 1/2 average salary and he use electric ⚡motor so no need gas.
      So the system need to be changed not to rush a bit, that all

    • @Mugigomi
      @Mugigomi 24 วันที่ผ่านมา

      it seems my comment got "censored" or "deleted". I'm gonna try this one more time
      I am a driver for one of the companies here in Indonesia. The big green (I'm gonna try to avoid even censoring the actual name cause that's probably why it got deleted).
      I'm a recently new driver since July this year, and I'm the designated area type of driver, specifically for food deliveries only. For us drivers we call this type the "Aceng" or "Akun Goceng". We can only choose one area and stick with it permanently (ex: Bintaro, BSD, Pamulang, etc, only one), per trip we get Rp. 5000 but only within the range of 0.1km-4km and within the area you are at.
      A lot of regular drivers are getting the toll of lacking orders due to us "Aceng" drivers getting more of the food orders, resulting the regular drivers having to rely more on ride or package orders. But even that they struggle. And I haven't even mentioned online taxi car drivers. If you have heard, yes, they even get less pay than us daily.
      Companies take too many cuts while we get the short-end of the stick. I personally don't mind the amount of pay I get because I don't really have that many expenses. But for older drivers, by that I mean drivers who've been with these companies for 5+ years, drivers who have a whole family to feed living in like a 3x3 rent house, getting absolutely no care whatsoever, and only a selected few solely for "marketing" and "image" purposes, it's disgusting.
      "Mitra". Partners. This is meant to be a partnership, why then are drivers treated like disposable machinery?

  • @Ausf
    @Ausf 25 วันที่ผ่านมา +75

    Everyone wants cheap delivery. Everyone wants to get paid the most for their time. Companies want to maximize profit. You can't have all three happening at once. The more people hear about getting paid more, the more people want to do it, and the less they get paid.

    • @Divertimento2
      @Divertimento2 20 วันที่ผ่านมา +6

      Yeah, but for the customer it rarely makes much of a difference if the delivery was 10 minutes late, but for the courier it makes an enormous difference. Like as a customer, I wouldn't have mind waiting 15-20 minutes extra waiting for my food to come by. It's complete incompetence from the companies' side that they've optimized those algorithms to squeeze out of every last minute

    • @PuppyTheTiny
      @PuppyTheTiny 20 วันที่ผ่านมา +8

      The delivery isn't cheap. Our service money just goes to the lazy boss while the driver gets a dollar or only cash tips.
      The Boss is the evil guy here

    • @TheJohnnyJohnny
      @TheJohnnyJohnny 19 วันที่ผ่านมา

      Everything in this world has Impossible Trinity from central bank policy to personal life. This is one of many examples of it.

  • @jzeng2022
    @jzeng2022 25 วันที่ผ่านมา +27

    I respect and sympathize with these people who bring convenience to our lives regardless of the scorching heat or the cold winter, day or night. I always feel that the delivery time requirements on their platform are too strict. In addition, if they want to deliver the goods to your door, they will inevitably have conflicts with the security personnel hired by the community. The government should formulate corresponding policies in this regard.

  • @ChannelReuploads9451
    @ChannelReuploads9451 18 วันที่ผ่านมา +8

    And this is the nature of Uber Eats, DD, Deliveroo etc, not just China, but Worldwide.

  • @sct4040
    @sct4040 25 วันที่ผ่านมา +10

    No one needs their stuff that quickly! Slow down the delivery system, it will be better for all.

    • @user-tr1zj
      @user-tr1zj 24 วันที่ผ่านมา +2

      "No one needs their stuff that quickly" - lol all the customers would beg to differ

    • @daniellin1726
      @daniellin1726 18 วันที่ผ่านมา +2

      @@user-tr1zjThere is a cultural underlay going on here where in making demands, you must compensate for downplay. Everyone doing business (and in any social situations) in China will downplay you at some point. If one don’t exaggerate their situation, they will not be taken seriously or get what they needed/deserved. Yet, in practice this also means sometimes people were getting more than what they needed and therefore wastes the resources.

  • @ariadhikarayendra5111
    @ariadhikarayendra5111 25 วันที่ผ่านมา +48

    Unfortunately something similar also happens Indonesia. Gojek and Grab ride hauling apps at first pay their drivers quite well leading to many people becoming drivers. After many years, the companies are running out of investor's money and started increasing the amount they take for every payments and in some cases until 30-40% of every payment are taken to the companies instead of the drivers but the price stays low because they don't want to lose customers. Yet these companies still spend a lot of money paying famous people for advertising.

    • @ribertfranhanreagen9821
      @ribertfranhanreagen9821 25 วันที่ผ่านมา +1

      They dont pay quite well, they pay like 10x minimum wage.
      It's burning money a investment to make people have habbit using the app.
      Hence now they try to recoupe the income

    • @emmm_5787
      @emmm_5787 20 วันที่ผ่านมา

      I will remember this and tip directly

    • @mariago118
      @mariago118 18 วันที่ผ่านมา +1

      Filipina here.. We also have Grab... Thanks for the info! Will tip directly too!

    • @ended6819
      @ended6819 15 วันที่ผ่านมา

      Bubble

  • @neeravnaik
    @neeravnaik 25 วันที่ผ่านมา +12

    This is same as story of food delivery workers in India. Time pressures, dwindling earnings and unsafe conditions. Gig economy is becoming biggest employment source the world over

  • @Will-sq3ip
    @Will-sq3ip 24 วันที่ผ่านมา +7

    Those clips are unbearable to watch. In a way, I’ve been through the same way.
    I too did food delivery but I quit before I have a meltdown. The orders were getting ridiculous where you have to drive multiple highways or through one or two towns. And I got a borderline low rate when all I did was doing my job right.
    This is my opinion, but it feels degrading.

  • @jac1207
    @jac1207 25 วันที่ผ่านมา +7

    I was at a small very popular drink place last year, I don’t know if the ordering system went out the window or what, but the drink place was 100 deep in tickets and the delivery drivers were all crowded at the counter, screaming at the lady employees as they were trying to get orders from their “kitchen”, some were in tears. There were a couple delivery drivers who were seriously on the verge of violence on these young girls and I don’t think most of these drivers knew nor cared that this isn’t the counter employees’ fault at all.
    I felt horrible for both sides because both the drivers and the counter employees were probably making chump change for this much stress.

  • @d15z1sux
    @d15z1sux 25 วันที่ผ่านมา +9

    Unsustainable as the pay never goes up, fuel and maintenance costs go up. Cost of living goes up and competition goes up. You earn less and less while your costs go up. The company gets rich and the delivery person is pushed harder, its like a dystopian cyberpunk or black mirror storyline.

    • @TheDudlydude
      @TheDudlydude 3 วันที่ผ่านมา

      The only winning move is to never play. Might be too late though.

  • @lukedeng6386
    @lukedeng6386 25 วันที่ผ่านมา +29

    while our delivery drivers look at us with a side eye or worse if we don't tip them enough

    • @user-tr1zj
      @user-tr1zj 24 วันที่ผ่านมา +3

      consumers get a lot more respect in East Asia

    • @BiggieTrismegistus
      @BiggieTrismegistus 18 วันที่ผ่านมา

      🤦‍♂️

  • @johnhemryjson8673
    @johnhemryjson8673 25 วันที่ผ่านมา +14

    Here in Cambodia there is more passapp driver than the people who ride them and their income keep drop

    • @nornanann5992
      @nornanann5992 23 วันที่ผ่านมา

      it's pricing issue also

  • @AshleyDudarenok
    @AshleyDudarenok 25 วันที่ผ่านมา +39

    It's not just the delivery drivers. Today China's gig economy encompasses various industries including:
    1) Food Delivery: Platforms like Meituan have seen explosive growth, particularly during the COVID-19 pandemic when demand for delivery services surged.
    2) ide-Hailing: Companies such as Gaode/Didi dominate this space, contributing significantly to employment.
    3) Freelancing and Online Services: Platforms like Alibaba’s Taobao facilitate a wide range of freelance opportunities from tutoring to content creation.

    • @phillip76
      @phillip76 25 วันที่ผ่านมา

      are you the white lady in the video?

    • @g1kluang
      @g1kluang 25 วันที่ผ่านมา +2

      You take care ashley. Ccp doesnt like comp exposing their country

    • @34口2fds蛋トマgs
      @34口2fds蛋トマgs 25 วันที่ผ่านมา

      @@g1kluang
      Typical brainwashed xenophobe.

    • @AshleyDudarenok
      @AshleyDudarenok 25 วันที่ผ่านมา +6

      @@phillip76 I’m in the video 😅

    • @cloudwithwind574
      @cloudwithwind574 25 วันที่ผ่านมา +3

      The information in this report is mostly true, but there is one most important thing that was not mentioned!
      Why are so many people delivering takeout? The biggest reason is not that they cannot find a job, but that the salary of the job they find is similar to that of delivering food, but delivering food is more flexible!
      Most delivery drivers earn between 5000-8000 yuan per month, but working in a factory also costs 5000-8000 yuan per month. Therefore, many people would rather choose a more flexible delivery driver profession!
      The same goes for ride hailing drivers!

  • @nikki5399
    @nikki5399 20 วันที่ผ่านมา +11

    _”1 in 4 people works in the gig economy. That number will continue to grow as better educated people become more comfortable with flexible work.”_
    “More comfortable” is a really disingenuous
    way to put it. What you _really_ mean is
    *“More desperate.”*

    • @DaddyFatSzack
      @DaddyFatSzack 17 วันที่ผ่านมา

      Yup, notice the language. Everything and anything paints the job/company/employment in nice r

  • @jaimec2783
    @jaimec2783 25 วันที่ผ่านมา +5

    So, this is happening all over the world. It's definitely a luxury made affordable by drivers suffering. Not worth it.

  • @DanielHYNg
    @DanielHYNg 25 วันที่ผ่านมา +3

    Wow. So stressful. 😢

  • @deidradahl2802
    @deidradahl2802 20 วันที่ผ่านมา +1

    No delivery driver should climb stairs or take the elevator to deliver food, over and over again. That is very wearing and stressful. I was living in the Caribbean for a while. You order your food, you get a call from the driver, or you judge the time, and you go downstairs for it yourself. That constant up and down is too much for one human being.

  • @windsong3wong828
    @windsong3wong828 25 วันที่ผ่านมา +4

    Times are tough.
    Everyone have to share.

  • @flvffcinna
    @flvffcinna 21 วันที่ผ่านมา +3

    3:00 Reminds me of Ryanair’s system, it is really horrible, the competition mindset is really bad for them.

  • @Souchirouu
    @Souchirouu 25 วันที่ผ่านมา +35

    This way of doing gig work has been a major issue globally. We see the same in the US/EU and likely in most countries where Gig work has little to no protection. People are hired as individual contractors instead of employees putting all the risk with the worker while the company who really just operates the platform makes bank. Unionization is the only way to break out of this.

  • @jakkeven
    @jakkeven 25 วันที่ผ่านมา +1

    great reporting, scmp

  • @AshleyDudarenok
    @AshleyDudarenok 25 วันที่ผ่านมา +4

    Yap, as of 2024, China's gig economy is valued at approximately 3.4 trillion yuan, with the food delivery sector alone projected to reach 1.5 trillion yuan. Over 200 million workers are engaged in gig roles, representing about 25% of the total workforce.

    • @kongwee1978
      @kongwee1978 24 วันที่ผ่านมา

      That mean 75% of the workforce able to foot the extra bills for their food deliveries. I never pay for any food deliveries. It is never the same having your food cooked fresh.

    • @kingplatform2255
      @kingplatform2255 5 วันที่ผ่านมา +1

      You are in this video. I just realised

  • @morecarstuff
    @morecarstuff 19 วันที่ผ่านมา +2

    $210 for 2 weeks bro. is crazy bruh. you should just start trappin bro

  • @freespeech6670
    @freespeech6670 19 วันที่ผ่านมา +2

    All companies need to learn to share some pay

  • @skyfeelan
    @skyfeelan 19 วันที่ผ่านมา +1

    when the average SCMP vid is 2 minutes long, 6 minutes is enough for a deep dive lol

  • @vister6757
    @vister6757 19 วันที่ผ่านมา

    The people who asked for deliveries should be more humane too. Don't get angry if they are just few minutes late.

  • @AshleyDudarenok
    @AshleyDudarenok 25 วันที่ผ่านมา +10

    Another interesting thing is that the demographic profile of gig workers is also changing. While historically dominated by young males, there is an increasing representation of women in the gig economy, now constituting over 20% of the workforce. This shift reflects broader societal changes as more women seek flexible work arrangements that allow them to balance family responsibilities with career aspirations.

    • @user-tr1zj
      @user-tr1zj 24 วันที่ผ่านมา +2

      I don't think they're gonna be doing motorcycle food delivery though... maybe ridesharing with a car
      but this will probably inflate the labor supply even further and put downward pressure on wages

    • @mhtang-w7k
      @mhtang-w7k 18 วันที่ผ่านมา +1

      @@user-tr1zj They are doing motorcycle food delivery too, like man.

  • @cotontraore8878
    @cotontraore8878 25 วันที่ผ่านมา +1

    Yet the answer is simple: stop as much as possible from using food delivery services when you can go buy at the bottom of your building your dinner.

  • @atomixfang
    @atomixfang 22 วันที่ผ่านมา +1

    Gig work is slavery.

  • @rmn4
    @rmn4 24 วันที่ผ่านมา +1

    Better educated workers being more comfortable with flexible work - nice way of sugarcoating the complete and utter lack of stable, fixed jobs for new entrants into the workforce

  • @TheAussiePencil
    @TheAussiePencil 22 วันที่ผ่านมา +1

    The companies crushing the humans in their system need to face justice.

  • @AFlyingCookie2024
    @AFlyingCookie2024 22 วันที่ผ่านมา +1

    The problem is the algorithm and app forcing drivers to do this, in other words, blame the company.

    • @mhtang-w7k
      @mhtang-w7k 18 วันที่ผ่านมา

      yes it is!

  • @wcdirect9217
    @wcdirect9217 25 วันที่ผ่านมา +1

    These companies, algos, penalties must be regulated.

  • @ivanleong2608
    @ivanleong2608 24 วันที่ผ่านมา +5

    😢😢😢😢 life is harsh in China😢

    • @niuLiu-n7l
      @niuLiu-n7l 22 วันที่ผ่านมา +1

      没错。相对于发达国家来说很辛苦,但比很多其他国家而言,算比较好的了。

    • @badiskool9159
      @badiskool9159 22 วันที่ผ่านมา +1

      Also in indonesia😢

    • @sz5263
      @sz5263 22 วันที่ผ่านมา +1

      Tough life in every country, depending on whom we are talking about.

  • @MyHandle4455
    @MyHandle4455 19 วันที่ผ่านมา +1

    Their jobs are not easy. They have to make deliveries in a very limited amount of time with high penalities. Unfortunately this causes them to do such things like run red lights, ride their scooters on crowded sidewalks, drive against the flow of traffic, deliver wrong meals, deliver meals that have been spilled or crushed, and often registering the meal as delivered when they're still ten minutes away. It's kind of a vicious cycle.

  • @bhson95
    @bhson95 24 วันที่ผ่านมา +1

    just stop ordering food, 5 star for slow delivery

  • @whatzupdudes7
    @whatzupdudes7 25 วันที่ผ่านมา +4

    same thing happening in SEA for Grab

    • @VJETRA
      @VJETRA 25 วันที่ผ่านมา

      Nah grab is nothing compared to foodpanda

    • @tonline3266
      @tonline3266 6 วันที่ผ่านมา

      im guessing either SG / Malay ?

  • @JamieMorlok
    @JamieMorlok 25 วันที่ผ่านมา +4

    Why doesn't the chinese government officials intervene to curb malpractices.

    • @bugsygoo
      @bugsygoo 25 วันที่ผ่านมา +6

      They are the reason for the malpractice.

    • @不只偷茄子-y1b
      @不只偷茄子-y1b 25 วันที่ผ่านมา +2

      因為外賣公司並沒有違法行為,外賣員也是自願為他們工作。他們選擇這份工作是市場調節的結果,如果政府硬要干預,可能會有災難性的後果。

    • @quisqueyanguy120
      @quisqueyanguy120 25 วันที่ผ่านมา +3

      Because the companies have not done anything illegal. The system is working as intended.

    • @quisqueyanguy120
      @quisqueyanguy120 25 วันที่ผ่านมา

      Because the companies have not done anything illegal. The system is working as intended.

    • @user-tr1zj
      @user-tr1zj 24 วันที่ผ่านมา +1

      @@bugsygoo no they're not lol, every gig company worldwide tries to get away with as much as they can

  • @leogura6580
    @leogura6580 25 วันที่ผ่านมา +4

    NO LOWER CLASS.
    NO UPPER CLASS.
    DON'T ENRICH THE ALREADY RICH.
    MORE FOR THEM LESS FOR YOU.

  • @thea_therian
    @thea_therian 18 วันที่ผ่านมา

    I haven’t ordered delivery food in a long time but I started writing little thank-yous on sticky notes with little drawings of animals on them (I always paid in cash back then so I handed it over with the cash) I was always worried somebody would find it an inconvenience but it’s a hard job and I wanted to express my gratitude somehow (it felt more meaningful than a simple thank you and stay safe)

  • @luckysui2460
    @luckysui2460 24 วันที่ผ่านมา +3

    Some customers didn't pay the door to door service but they want the rider to climb up three storeys of staircase with heavy load because they want to take advantage of the delivery service. At least send someone down ro carry or at least pay extra.😢. This happens in other country.

    • @Vilohit-gy5kt
      @Vilohit-gy5kt 24 วันที่ผ่านมา

      根据我的经验,大部分送货员都很粗鲁,每次我都不得不下楼大声喊他们给我送餐。

    • @niuLiu-n7l
      @niuLiu-n7l 22 วันที่ผ่านมา

      @@Vilohit-gy5kt你这个垃圾算了吧。

  • @ssg8663
    @ssg8663 9 วันที่ผ่านมา

    That last sentence though.... summarise the entire issue single handedly. The majority chose this job for the flexibility it offers. Hence, deal with all the negetivity that comes bundled together as well.... as simple as that.

  • @LangBum
    @LangBum 22 วันที่ผ่านมา

    Now I feel bad for leaving negative reviews when they put my food in the elevator.

  • @rubysp
    @rubysp 3 วันที่ผ่านมา

    When I was visiting I took to paying tips to the drivers for their service. I hope it helped make their day less bleak

  • @patrickt49
    @patrickt49 20 วันที่ผ่านมา +1

    "Do they want me to die?" - Yes, because that's one less person to worry about as far as the government is concerned.

  • @kenken3000
    @kenken3000 22 วันที่ผ่านมา +1

    The reason for meltdowns - the drivers don't unite and don't fight for their rights in unison. Meantime, competitions among the drivers make the situation worse. It all grinds down to lack of humanity for this wretched system.

    • @daniellin1726
      @daniellin1726 18 วันที่ผ่านมา +1

      The lack of incentives is one thing, but I have a feeling that unions have been cracked down in their incubation. We just don’t hear about it.

  • @AshleyDudarenok
    @AshleyDudarenok 25 วันที่ผ่านมา +10

    The Chinese regulators have begun promoting gig work as a viable employment option and has introduced measures aimed at improving conditions for gig workers in the past few years. This includes efforts to standardize gig job markets and provide tailored insurance products for flexible workers. However, these measures have yet to significantly alleviate the issues faced by gig workers.

    • @John_Smith_86
      @John_Smith_86 25 วันที่ผ่านมา

      "These delivery drivers are being weird? The industry pay scales have been crushed by the recent collapse of the consumer sector in China, due to weak economic sentiments. Why aren't they working in State-supported factories instead? A shiity factory job is better than this, isn't it? Sure, 12 hours shifts and compulsory overtime isn't nice, but a pay cheque is nice."

    • @user-tr1zj
      @user-tr1zj 24 วันที่ผ่านมา +1

      @@John_Smith_86 gig work is still flexible though, with a factory and compulsory overtime during busy seasons you can't schedule time off the way you want to

    • @John_Smith_86
      @John_Smith_86 24 วันที่ผ่านมา +1

      @@user-tr1zj Yup, you obey the factory manager. What is so bad about that?

    • @abrahamdsl
      @abrahamdsl 24 วันที่ผ่านมา

      thank you ChatGPT

  • @kus4kus4
    @kus4kus4 25 วันที่ผ่านมา +1

    Modern slavery. In a no tip culture this is a torture.

  • @watiu9lei
    @watiu9lei 25 วันที่ผ่านมา +1

    And soon, we don’t need such gig workers to deliver anymore.

    • @terranceaddison4599
      @terranceaddison4599 25 วันที่ผ่านมา

      What're talking about? Then whos gonna it? The drones?

  • @eggheadegghead
    @eggheadegghead 23 วันที่ผ่านมา +1

    Gig works are pretty much same here in the US. Say in NYC, there are more drivers than before, so Uber takes more cuts than before and drivers are making less. It is easy to say find another job but in reality, it is just not easy to find a well paid long term job or have your own successful business.........

  • @blackassassinknight
    @blackassassinknight 24 วันที่ผ่านมา +2

    This is what happens when you have algorithm's ruling everything

  • @juangrande88
    @juangrande88 24 วันที่ผ่านมา

    They are so stressed… which is why I always strive to be polite and appreciative of the delivery workers, when I order from Meituan. If it’s raining, I’ll meet them downstairs of my apartment to make their lives easier.

  • @Youdont2012
    @Youdont2012 25 วันที่ผ่านมา +2

    Sad to see this

  • @vexusdesu6272
    @vexusdesu6272 25 วันที่ผ่านมา +1

    There's too many delivery drivers already, car pollution too

  • @cloudwithwind574
    @cloudwithwind574 25 วันที่ผ่านมา +1

    The information in this report is mostly true, but there is one most important thing that was not mentioned!
    Why are so many people delivering takeout? The biggest reason is not that they cannot find a job, but that the salary of the job they find is similar to that of delivering food, but delivering food is more flexible!
    Most delivery drivers earn between 5000-8000 yuan per month, but working in a factory also costs 5000-8000 yuan per month. Therefore, many people would rather choose a more flexible delivery driver profession!

  • @shummybuzzy349
    @shummybuzzy349 24 วันที่ผ่านมา

    One act we could do to ease their deliveries a little bit is to wait for them outside our homes or near the roads. It saves them some time looking for us.

  • @yijiequ662
    @yijiequ662 25 วันที่ผ่านมา

    I am Chinese Canadian myself, and I've observed that the cultural tendency toward "fast, fast" is quite common among many people from the Orient. However, this habit can have negative consequences, often leading to a sense of hurriedness and lack of consideration for others.
    Reflecting from a Western perspective, where labor standards are emphasized, I wonder how practices like these would stand up to even the minimum labor standards here. It makes me question how platforms like Amazon or Uber might operate if they weren’t held to certain labor regulations. This constant rush-especially in industries that rely on gig and delivery drivers-has real implications. How many drivers are injured or killed each year because of these pressures?
    This is something we should seriously consider.

  • @GraniteInTheFace
    @GraniteInTheFace 25 วันที่ผ่านมา

    A major problem are the platforms forcing the drivers to go the extreme to deliver their stuff. Remove time limits. And stop forcing drivers to go into communities to deliver food.

    • @user-tr1zj
      @user-tr1zj 24 วันที่ผ่านมา +1

      too much competition, if you don't go the extra mile a different company will and you will lose your customers to them

  • @Str4t0sPh3rE
    @Str4t0sPh3rE 25 วันที่ผ่านมา +2

    This is why the real ultra rich people don't share their secrets to how to make money. When all these food deliverers brag about their income, it just drew in others to join the bandwagon.

    • @terranceaddison4599
      @terranceaddison4599 25 วันที่ผ่านมา

      Real estate, business ownership, using other peoples money..multiplying cash flow quadrants

    • @PGVladimirovich
      @PGVladimirovich 21 วันที่ผ่านมา

      ​@@terranceaddison4599your mom

  • @quisqueyanguy120
    @quisqueyanguy120 25 วันที่ผ่านมา

    It's very sad to see how the workers are being exploited. This is happening everywhere, we need more regulation in the gig economy.

  • @Juppie902
    @Juppie902 11 วันที่ผ่านมา

    working gig economy is not different from opening a small time business, in my opinion it's the same thing. No guarantees anywhere you eat what you earn, and you need to fight competition in any business.

  • @watiu9lei
    @watiu9lei 24 วันที่ผ่านมา +4

    gig work is meant for temp workers not to be treated as a full time career. without such delivery in the past, people survived by going out to eat or pack it themselves. isn't it better for everyone? cheaper too and less packaging used. everybody gather for lunch and dinner, people continue to interact.

  • @AliZshaan
    @AliZshaan 24 วันที่ผ่านมา

    SCMP should do same reporting for hk delivery workers as well. its same process in hk too

  • @ComedyLoverGirl
    @ComedyLoverGirl 15 วันที่ผ่านมา

    They need a drivers' union, and the government needs to step in and ban the companies from exploitative practices like lowering the delivery time.

  • @mikelbrenn111
    @mikelbrenn111 18 วันที่ผ่านมา

    Having a bachelor's degree and only to get a delivery job with is paying so low.

  • @pivorsc
    @pivorsc 25 วันที่ผ่านมา +1

    Ah yes, the generic corporate methods to make workers more effective by making them compete with each other through performance measurement tools

  • @DRAI-ow1nq
    @DRAI-ow1nq 24 วันที่ผ่านมา

    My sympathies to these food delivery riders.

  • @williamlay4236
    @williamlay4236 25 วันที่ผ่านมา +1

    They need to penalize meituan

  • @JBSbass
    @JBSbass 22 วันที่ผ่านมา +1

    In Australia, they are everywhere, choke the streets and footpaths in the cities. I have never ever used a service to have food that is cooked and cooling by the minute bought to me. I prepare every meal I eat.
    I could not think of anything worse than getting 20min to an hour old food squished into a plastic container delivered to me and then expected to enjoy it.
    talk about low standards......

  • @hieptrancong4110
    @hieptrancong4110 16 วันที่ผ่านมา

    I always praise delivery workers who comes late with at least 4 stars, the one arrives on time gets 2 stars because they do compete with others, making the air untrustful and depressing

  • @QiuyuanChenRyan916
    @QiuyuanChenRyan916 19 วันที่ผ่านมา +1

    The massive conviniency is always supported by the massive sacrifice of individual rights as skeleton and brilliant advertisement as wrapping material.
    One of the business law I forgot which chapter.

  • @TheSandrozeneger
    @TheSandrozeneger 12 วันที่ผ่านมา

    Back in my days (90s) food delivery jobs were mostly part time and for young kids earning extra money.
    Now it has become a primary income for a family :(
    Who f’d up the system?

  • @Astral100
    @Astral100 21 วันที่ผ่านมา

    And here I thought the competition for software engineering jobs was bad

  • @limta74
    @limta74 25 วันที่ผ่านมา +6

    In Malaysia, Grab car e-hailing drivers generally earn less overall than motorcycle delivery riders. Although their daily income may be about the same, car drivers face frequent traffic jams, which increases fuel consumption, a higher expense compared to motorcycles. Meanwhile, motorcycle delivery riders face significant risks due to the high chance of accidents, which could lead to serious injury or even permanent disability

    • @LollipopLop
      @LollipopLop 25 วันที่ผ่านมา +1

      This is why less people work grab in Singapore but it helps you to earn fast money 💰 so I guess it’s not that bad here but still is a risky job

    • @LollipopLop
      @LollipopLop 25 วันที่ผ่านมา +1

      For me I wouldn’t wanna work as grab driver
      I’d rather do other things than grab

    • @cloudwithwind574
      @cloudwithwind574 25 วันที่ผ่านมา +2

      The information in this report is mostly true, but there is one most important thing that was not mentioned!
      Why are so many people delivering takeout? The biggest reason is not that they cannot find a job, but that the salary of the job they find is similar to that of delivering food, but delivering food is more flexible!
      Most delivery drivers earn between 5000-8000 yuan per month, but working in a factory also costs 5000-8000 yuan per month. Therefore, many people would rather choose a more flexible delivery driver profession!
      The same goes for ride hailing drivers!

  • @susmailservice2019
    @susmailservice2019 18 วันที่ผ่านมา

    deducted points for more time? cruelty

  • @kongwee1978
    @kongwee1978 24 วันที่ผ่านมา +1

    At why I never pay for any food deliveries.

  • @duffman2201
    @duffman2201 25 วันที่ผ่านมา +2

    When your spitting in your plate and you live in America or Europe,remember this thing : it can be bad but actually is the less worse of the choices you have.

    • @adamsaciid4919
      @adamsaciid4919 25 วันที่ผ่านมา

      lol even america worth then this

    • @laifamily7804
      @laifamily7804 25 วันที่ผ่านมา +1

      when you make comments like this, goes to show you live in an ivory tower out of touch with the real working class, you don't know doordash ubereats driver face the same problems

  • @Kzam19-ux8wg
    @Kzam19-ux8wg 25 วันที่ผ่านมา +2

    I was surprised when chinese nationals were caught begging in malaysia because i thought they were doing well.

    • @user-tr1zj
      @user-tr1zj 24 วันที่ผ่านมา +2

      they have a huge population, there will be an enormous amount of people who do well and also an enormous amount of people who are not

  • @beegchunguz7425
    @beegchunguz7425 19 วันที่ผ่านมา

    When I see that young man say hes only making 400 us a month saddens me. Such a difficult situation.

  • @Kurosaki1234
    @Kurosaki1234 24 วันที่ผ่านมา +1

    Better to go get your own food

  • @Equal-k7q
    @Equal-k7q 25 วันที่ผ่านมา

    This poor individual doesn’t understand anything about cost of living and saving at all

  • @durian5233
    @durian5233 23 วันที่ผ่านมา

    Few things are certain in this delivery service business: customers want convenience, fast, punctual and cheap service. The misery of the work is not in the equation until the customers or regulators say so.

  • @JohnD-o7r
    @JohnD-o7r 25 วันที่ผ่านมา

    Easy to fix, if drivers are "forced" to rush, just let user to choose "premium" option which pays more, else just wait longer than usual. Many existing app already have these priority option.
    Besides, no industry/work will last forever, now that the delivery job market is saturated and not worth doing, just get another job. If another job is similarly bad, then it isnt the delivery job's issue, it's the economy or your own lack of skillset

  • @hh0686
    @hh0686 16 วันที่ผ่านมา

    Why work only 15 days? This guy took 2 weeks off, so why the complaint?