Just some information about the spa I bought about 5 or 6 months ago. It hasn't been trouble free. Although I could have warrantied it, I just fixed it myself
I have had mine for 4 months now...and I have not had any issues. I use it almost every night...on average I use it 4x's a week. I keep it at 96-98 and then hours before using it I crank it to 104. Has raised my electric bill by 25-30 dollars. No big deal, as I knew this would happen and its worth it to me. The temp outside at night is around 40-54 degrees, and it stays between 98-104 for about 1 hour. That works for me! I actually like to cool off because 104 for an hour is too long. Around 98 is when my husband and start saying...Want to get out? -The coolest I want to be in it on a cold night is around 96 degrees. Anyways, I hope this helps!!
I have had my Intex Pure Spa for a about a year now. I started to have to have issues a 5 days before my 1 year warranty was up. I had a code E96 and the pump would stop running. If I did not turn on heater the pump would operate but as soon as I turned on the heater BOOM code E96 and the unit would shut down and just beep. I also had digit readout problems as well as my digital control board was saying my spa was 189 degrees lol !! I called Intex customer support and explained to this young lady my problem and told her I had a code E96. She said right away that the lower unit was defective and she said if I had the receipt and it was less than a year old I would receive a new lower unit. Well I had receipt that I scanned into my computer and uploaded to Intex web site and within 2 weeks I received a new lower unit in the mail from California.I love my Intex Spa and have it set up outside of my house and I used it all winter long when it was as low as 20 degrees outside lol !! I even got in it during a blizzard in Jan. 2016 and it was awesome until I got out and had 40-60 mph wind and snow hitting me lol !! I will not do that again lol !! The lower unit would have cost me $245.00 + shipping if it were out of warranty but I got lucky. The spa itself if it had a unrepairable hole or split in seams would cost me $159.00 to replace if I ever need to.I would most likely buy a new Intex spa if the lower unit ever goes out again being I am now out of warranty and I would have the new spa, lower unit , cover, digital control for spare parts. I purchased my Intex spa from a local Walmart in Baltimore Maryland and it was on sale for $329.95 !! I have family and friends who have the high dollar Hot Tubs and it seems their hot tubs are always breaking down and it cost a minimum of $300-$400.00 for a repair + parts so this Intex Spa to me is a great deal and works great as far as I am concerned. THANK YOU Intex for a affordable Spa that I love !!
And now after installing a new lower unit just about 2 1/2 months ago I am once again getting the E96 code with the new lower unit !! I would not recommend anyone buying this junk !!
Ha !! Ha !! Aaron not quite !! I had brand new filters in the tub and were pre soaked liked suggested. I am a HVAC Tech & LIcensed Plumber by trade and was on a NO Heat service call a few days ago and my new customer has the same Intex Hot Tub !! They had the same exact problem as well of 1,000's of people all over the world are having.Their lower unit started beeping only 5 months into it and would stop pump and filter & heater. guess what code E96. They called Intex just like I did and a new lower unit was sent out under warranty. About 7-8 months later just a few weeks after the 1 year warranty expired the 2nd lower unit did the samething E96. This time they had to buy a new lower unit this time and spent $327.56 to have it sent out from California. Not 3 months later once again BEEP BEEP code E96 and their 3rd lower unit went out again. This is a very well known defect with this Intex Spa and Intex know what the problem is but will not tell us consumers what part is bad or sell it to us. They sell so many other parts but want us to buy a new lower unit when we get a Code E96. I am disgusted and have decided to start a class action law suit against Intex and will be starting a web page & Facebook page as well as a TH-cam page in reference to this problem. Do some research on the web and you will see that 1,000's or more people are having the same issue. Oh I have a box of about 44 brand new filters I purchased online from Target that are model S1 and purchased 2 packs for only $2.75 and have lots of them lol.In the meantime I will take a tankless gas fired water heater and small circulator pump and run 2 hoses to hot tub ( supply & return ) to heat the water that way and just use the pump & filter and not turn on heat with Intex control that will start to beep in less than 3-5 mintutes and shut down pump & filter every time.If I do not turn on the heater the pump, filter and bubbles work fine all day & all night. Its a problem with the heater or control board or maybe a sensor.I have seen many people have this same problem right out of the box on first startup.Many people have said its the GFCI cord or defective pump which is not the case. I talked to several people at Intex and was told that it is not the pump or GFCI and they know what the bad part is but cannot tell us do to a liability issue. This is total crap and they could at least have some repairs centers in the USA that we could at least send the lower unit to have repaired. But they just do not care period. So its time for a CLASS ACTION LAWSUIT !!
My filters were clean and the unit showed E96 and the temp was showing 212 degrees.Intex told me that I would have to buy a whole new unit,which cost just as much as I paid for the hot tub.The first season I used it the tubes cracked which I replaced then this season the pump went,I just replaced that 3 weeks ago.I'm not very happy with this product and would never buy it again.Now I'll just use it as a pool.
I just had the E90 error. Had me worried but it just meant the pump/heater unit didn't have enough water in it. I used the garden hose to pour water into the top transparent tube and everything worked fine. I use mine from mid-April thru mid-November in Wisconsin. When its consistently in the 30s at night I take it down.... though I have used it at 28 degrees. Its on its 3rd summer and still works fine though I suspect this will be its last year. Still worth it for 3 years though.
+Mark Hornig I take it back... E90 error kept coming back every time I turned off the motor. I usually was able to get it going again by unplugging it or messing with the inlet/outlet tubes. Today I spent 5 hours taking it apart and messing with it but I could not get it back on. (The ceramic motor impeller was fine). I'm now annoyed-- had I got through this 3rd summer I would have felt fine but it was really only 2 summers and that wasn't worth the money spent!
i'm experiencing the same problem. THo by accident I found out that if i remove 3 bolts that hold top tower and disconnect the plug to screen and plug back in it would reset and worked just fine. I had to do that maybe 3 times in last few months, now all of a sudden not working. so I'm going to try ur hose trick. I hope to still find a solution and keep using i love it when working.
If you put water in I recommend doing it slowly/gently. Right before it stopped working altogether I used the sprayer on stream and I worry I may have damaged something inside that caused a permanent vapor lock. There was no visible water leak but it seems air was getting in somehow. For a few weeks before it stopped I'd been finding small black bits in the water that I thought were dirt or mold, but I suspect it was the remains of internal seals that disintegrated. I took the pump and sensors out and didn't find anything obvious but I can't get it to run again... Everything but the control unit was fine but it was the same price to buy a whole new tub and keep the rest for spare parts. But I'm not happy about it and i worry this will prematurely fail as well.
Mark, thanks for your notes about your E90 error code. Would you mind giving me more information about the "top transparent tube" you referenced? Is that the water outlet tube 'B' that you're referring to? And if so, did you disconnect A,B, & C and then turn the unit on its side to fill that tube? As you might have guessed, I also have that error code after 1.5 years of awesome usage; emptied the spa midsummer as I did last year, refilled and now it won't start. I do notice an air bubble in one of the inlet/outlet tubes. I also am wondering if I shouldn't just empty the spa, refill it and try again. Argh! Thanks for any help you can provide.
I have had my intex purespa for a year now, but with cold winters, it has only been in use for about 4 months. Just before I took it down to store it last year, I got an error message which indicated no heat. Intex sent me another filtration unit no charge and did not ask for the old one back. I received it in October so didn't reinstall till this May/17. Another error message after about a month of use. This time it was the water flow. After troubleshooting with customer service, they sent me yet another unit but this time I had to send the old one back, which cost me $40. So essentially this is my 3rd filtration unit in less than a year and I'm told my warranty is over. I disagree with that since Intex should warranty the new part from the time I received it. Not so happy with all the problems but when it works, I love this spa.
Great video! thank you for all the pointers. It seems many of these issues stem from poor weather proofing design of the electronics enclosure. At least they are repairable.
We just purchased this spa a week ago. It was easy to set up. Within an hour, air started leaking. We patched one hole only to find another. We called Amazon, they said Intex would call us within 48 hours. That was a week ago. So now Amazon wants us to ship it to them. What a royal pain. We are very disappointed with this hot tub.
When you did the resoldering of the digit board is that what fixed it? Mine has the same issue missing digits bars. Wanted to make sure before embarking on that journey.
Got another Error code E90. Intex says I need to replace my Control Base. I have already replaced it one time. Luckily, it was only 11 mos after I bought it so it was under warranty. They replaced it for free. Not so lucky with the second one. Have had it for 16 mos and out of warranty. Any suggestions on how I can fix it myself.
thanks so much . I bought one today for $40 on the app offer up and it seems to be working fine I was a little worried about buying it second-hand but I just put it together today so we'll see if it's actually heating up. I put a couple of buckets of hot water in it that I had boiled to speed up the heating part. Thank you for the input it was really helpful
intex E90 code, what else is new, first the gfi and plug began to smoke, changed it out, works ok for awhile. then the e90 code. So I changed both filters. Everything works fine except the heater. hit that button and almost immediately flashing E90 again. not sure if the gfi fried the heat coupler. New evidence always had a drip leak where the tub n motor connect. Hear it may cause E90 but the heater too? If E90 comes on does that negate the heater? Thinking of replacing the motor but looking for answers first. Tks
I am having an issue where it will heat for about three days and then stop heating. And then I hit the heat button and push the heat button again and it starts back up again and starts to heat again for another three days. Anyone else have this issue? It’s almost like it has a setting to only allowed to heat for three days and then it shuts off the heat. I don’t get an error code. It just says “end” and the current temperature.
Thank u. very helpful! maybe u can answer my question. I hope. mine took on a weird shape, like a bubble at the top, looks like a seem ripped. I think it's from the extreme sun/heat we had last week. it still runs fine but do u think I'm at risk of electrocution? sorry, I don't know how the insides work and or that cross over of water/air bubbles. Thank u*
I have one of the bubble spas and mine kept breaking down,the warranty covered the first problem but then it broke down again and the heater/pump costs are almost as much as a whole new set.I loved it when it was working but its always breaking down so I am out of a spa.
Denise Rando how long does the warranty last for? And can you pay to extend the warranty on it? Thinking about getting 1 myself but curious about the warranty ⁉️
need to do a follow up video on how u fixed the e95 code exactly what ya did. thanks i checked the thermal couplers an they were a little gunky, cleaned em off an still didnt work.
I had been considering purchasing one of these but all I see are error code failures. I see Wally World sells a 3 and 4 years warranty which, after reading all of these failures, seems a good idea if purchasing.
My inflatable hot tub is leaking water from the "A" hole, no pun intended. Its leaking where the unit connects to the air spout. The spout that blows in the air and cause the bubbles. I've tried waterproof adhesive, crazy glue with patches, no luck.Trying to put it on the inside and find the leak which is very difficult.If you know I can fix this, please help, my hot tub has been down for almost a month of trial and error on how to fix this. Thanks so much
Hey man, thanks for sharing. I've got an issue with mine as of last night. All of a sudden the filter pump stopped working, just cut off. Thought it might be cause the filters were dirty, cleaned them yesterday morning though. Cleaned them again and nothing. It sounded like the pump was powering up, but it wasn't circulating. If I left it on, the power would trip and I'd get an error code. Now it doesn't make a noise at all. Yesterday morning though, I accidentally overfilled it while getting dressed for work. I didn't drain it before I left cause I was running late. I'm afraid that overfilling it wore out the pump? What's your opinion?
might be time for new filters. try unplugging it, you'll have to reset the gfci on the plug when you plug it back in. Then take the filters off and see if it'll circulate. If it does get some new filters.
2 days been using it, but filter got messy almost every day, once i heat it up , temperature goes down pretty fast, i can use it around 30 mins than need to cover with lid and heat again .. sorry pretty bad product. also loud
How did you get the control panel apart to solder it? I think mine may have short circuited in a power cut. I get a long beep when I plug it in with nothing on the display.
I have a new motor and when I plug it in the alarm goes off and nothing works so that's not the problem, it has to be the heating element but I don't know how to remove face plate.
Took cover off no condensation. All wires look good. The bubble jets keep running but shuts down as soon as you hit the filter button or heater button. 2 hours messing with it.
+saleenandlance E90/ Called the intex main office and actually got someone to answer the phone after onlly 5 minutes this time. Last time they didnt answer for 45 minutes. Said I wanted to talk to someone in management. Suppose to get back to me within 48 hours.
I had my pump go on me one week before end of warranty ,t hey replaced it and the new one went after 2 months display doesn't even light up just a hum sound like the 1st one, any ideas, never ever had any error displayed, help
sounds like the display lost power somewhere. if its like mine it could be inside the head where the cable connects to the board. If it was me I would try taking the head apart and putting pressure on the connection to see if it lights up. also is it pumping water or heating up?
Do you recall the warranty on this? We got ours last April and it just quit on us, the display turns on when you hit the power button but when you go to turn the heater on nothing happens and we noticed there is not water in the inflow or the outflow hoses. Do you know what this could be?
www.intexdevelopment.com/support/4457/attach Here is a link that will download a troubleshooting guide for an E90. give it a try and let me know if it helps
+saleenandlance I am having some trouble E90 I dropped the tub trying to get the last little bit of water out, tryed the thing with the filters (took them off) no real suction anymore.. can you help me fix it??
+Brett Crist My tub did that once (no suction) I Just kinda helped the pump bleed out the air out of the line, It took a couple of tries but it eventually took. Also helps to have the tub filled to the max line. Hope your pump isnt dead.
Has anyone had this problem, the blower connection inside the tub has come unstuck. So i no longer have a ring of bubbles, i tried to glue it back in after emptying and drying the area. lasted about a week and has now blown off again. any ideas?
My Purespa only filters through one of the filter ports. It's been this way since day one. I just bought it last month. I can only feel suction at the filter port closest to the control unit. Is this normal? If so, why have two filters.
I talked to customer service and she said that is normal. It is almost like a backup port so if the first filter gets too dirty it will suck from the other I guess.
hi there ive got the sp20 hot tub and its been naughty amd playing up .only been useed once .put it on yesterday and it worked heated up .i went outside tonightvto hear a skweeling noise and nothing on controle pannel is there anyone that knows what is going on with it ? it onlt been on since 3pm yesterday .we had other problems diffrent codes in past and frozen pannel so had to keep reseting it .but was shocked it stoped on longer than 24 hours .up until it stopped working .or can anyone advise on someone that can come and fix it and ive googled and nothink .and intext now changed model so no longer sell the parts .many thanks
ok, so I figured out how to get to the circuit board but what/where should I resolder, is it the wires coming in the front of the board OR the display ( module) or the back ?? ARGGGGGG, help me!!!
TheBluebfly mine well not come on it well not light up I have power going to it. Fill it up and turned it on heat. Came back out an hour later and it well not come on. There is power going to it. Can some one help me out. This has been going on for four days
Brenda Dively yes I phoned intex in uk and they are sending me a new bottom part they didn’t say how to fix it so I’m guessing there is no fix as they sending me a new bottom part
Bought one of these from targets for 399.00. It worked great for 16 months. Now it I get an error code 90 and it shuts off and starts beeping. The blower works but as soon as I press the water filter button or heater button it stops and shuts down with and error 90. Anybody have this problem? Intex pool . Called main office and could not get through after 45 minutes, Gave up will take hot baths
I just developed the same issue and mine is still under warranty so they are sending me a new motor for the base. They said the motor for the intake filters is different than what creates the bubbles. I am no repair person I cannot believe I have to replace the motor in this thing myself! It wasn't working correctly out of the box but took me 2 months to figure out it wasn't me and my chemical problem it was the unit. UGH!!
Had the same E 90 issue. Replaced the pump motor ($50). Also I keep the filters clean to insure a good flow. Did fine and still pumps but an E 95 code came up. Thinks it's too hot. It's a thermal sensor shorting out.
My blower motor blew up after one season of use. Then it started leaking air when I tried to set it up this season. Everything went in the dumpster. It's a piece of junk.
Yes !! You need a new lower unit !! If under warranty you will get one free !! If out of warranty $245.00 + Shipping !! I had the same problem 5 days before my 1 year warranty was up so I contacted Intex and they sent me a new one out for FREE !!Good Luck
Do not buy these hot tubs mine only lasted a year or so and developed an air leak, tried to patch with no success, decided to smash to pieces which helped me but not the hot tub! Now it sits at the curb waiting for the garbage man! Take my advice do NOT buy!
I really do not believe you when u say, everybody is happy with them,,Intex should not be in business,,charge a fortune and when something goes wrong their customer service sucks. They will not help u with the problem. I will tell you about mine, I HOPE INTEX SEES THIS COMMENT, I went a bought one of the Intex inflatable portable hot tub,,I SWEAR I DIDNT HAVE IT A YEAR, it quit working,,they could not help me, then I go and buy one of their pools,,SUCKS WORSE, the second summer it's pump impeller shaft broke creating a horrible loud grinding noise,but before that it's little vacuuming solution is so damn messed up the way the hoses have to be placed,,as you vacuum stuff off bottom,,it's filter doesn't catch the small dirt particles therefore pushing it right back out the output hole All I wanted was a little therapy I'm done broke and I can't get anything else 😭😭😭, I'm lost, wish I could build a diy pool or hot tub my little grandbabies all six years and under,,,I have four,,they love water and when I watch them while Mom works, I feel so guilty because there's literally nothing to do here for them. NOT EVEN A DANG TRAMPOLINE! I'm sorry about that sir,,,it's not your fault and I should not vent in public. Thank you and again, I'm so sorry
Everyone is having issues with these hot tubs. Why is this company still selling them with all the problems we are having. $400 bucks and used it maybe 6 months and now it's junk. I should have just sucked it up and bought a better hot tub with no headaches like I got from this one...If I would habe known everyone else had these problems I would never have bought it..
It's a good first tub I think. It'll let you know if a more expensive tub is your thing after the new tub feeling is gone and it's more maintenance than you thought it would be.
Exactly. Its perfect for a starter tub as long as you go into it realizing its essentially disposable... I had a real hot tub at my last house, and the intex is much cheaper and easier to maintain. After 2 years I had to replace mine for $300, but that was still cheaper than having someone fix the heater in my the real hot tub. Too bad I can't use it in the winter though...
DO NOT BUY. DON'T DO IT.S Heat sensors go out weekly.Pump goes out every 7 months like clockwork.Holes appear easy.The whole error code unit has ruined my life for 3 yrs now.SucksASS.Don't buy! You'll have nightmares of error code 90....95.....96 AAAAAARRRRGGGGGGG.90 is flow prob .95/96 is the goddamm sensors and code wont reset for a whole day.Takes 3 days to heat and costs a fortune to run.
My spa has an air leak. I've checked for air leaks around the entire tub with warm soapy water and didn't find any leaks. I think the problem is with the air valve stem. This has been a problem since I set it up for the first time two weeks ago. I have called Intex Customer Support several times (800) 234-6839. Every time I call I get someone that I just can't understand due to poor English. Come to find out, the call center serving Canada, USA & Mexico is located in China. What sense does that make? Would anyone have a different number to reach Intex? Until I resolve the air leak problem, I top off the air 3 to 4 times a day. Other than this issue, the spa works fine. Any assistance would be appreciated. Thank you.
OMG. Just inflated a new tub today, and had same issue. Called Intex four times, fishing for someone who spoke English. WTF? Wondering, if it's OK to re-inflate with water in tub. Paul, while ABC are hooked up, can we still use hose and add some more air?
All the overgrown grass around the unit....looks like there is garbage / candy bar wrapper on the ground... if this is the way you maintain your property then your review is insignificant - trashy - it's probably the way you maintain your spa as well. The fact that the garbage on the ground is so normal that you don't even realize it.....
lol ART the FART!.l... yeah because he should use an edger or weed eater around his INFLATABLE spa.:/ what a douche nozzle artie fartie..... people name their kids ART? blows my mind.
My inflatable hot tub is leaking water from the "A" hole, no pun intended. Its leaking where the unit connects to the air spout. The spout that blows in the air and cause the bubbles. I've tried waterproof adhesive, crazy glue with patches, no luck.Trying to put it on the inside and find the leak which is very difficult.If you know I can fix this, please help, my hot tub has been down for almost a month of trial and error on how to fix this. Thanks so much
If air isn't leaking out it must be an issue with the plastic fittings. Did you try replacing the o-ring (maybe warped or too small) or thread seal tape? My first tub didn't even come with the o-ring and I had a very small leak no matter how hard I tightened it. I didn't even realize it needed one until my second one.
I have had mine for 4 months now...and I have not had any issues. I use it almost every night...on average I use it 4x's a week.
I keep it at 96-98 and then hours before using it I crank it to 104. Has raised my electric bill by 25-30 dollars. No big deal, as I knew this would happen and its worth it to me.
The temp outside at night is around 40-54 degrees, and it stays between 98-104 for about 1 hour. That works for me! I actually like to cool off because 104 for an hour is too long. Around 98 is when my husband and start saying...Want to get out?
-The coolest I want to be in it on a cold night is around 96 degrees.
Anyways, I hope this helps!!
I have had my Intex Pure Spa for a about a year now. I started to have to have issues a 5 days before my 1 year warranty was up. I had a code E96 and the pump would stop running. If I did not turn on heater the pump would operate but as soon as I turned on the heater BOOM code E96 and the unit would shut down and just beep. I also had digit readout problems as well as my digital control board was saying my spa was 189 degrees lol !! I called Intex customer support and explained to this young lady my problem and told her I had a code E96. She said right away that the lower unit was defective and she said if I had the receipt and it was less than a year old I would receive a new lower unit. Well I had receipt that I scanned into my computer and uploaded to Intex web site and within 2 weeks I received a new lower unit in the mail from California.I love my Intex Spa and have it set up outside of my house and I used it all winter long when it was as low as 20 degrees outside lol !! I even got in it during a blizzard in Jan. 2016 and it was awesome until I got out and had 40-60 mph wind and snow hitting me lol !! I will not do that again lol !! The lower unit would have cost me $245.00 + shipping if it were out of warranty but I got lucky. The spa itself if it had a unrepairable hole or split in seams would cost me $159.00 to replace if I ever need to.I would most likely buy a new Intex spa if the lower unit ever goes out again being I am now out of warranty and I would have the new spa, lower unit , cover, digital control for spare parts. I purchased my Intex spa from a local Walmart in Baltimore Maryland and it was on sale for $329.95 !! I have family and friends who have the high dollar Hot Tubs and it seems their hot tubs are always breaking down and it cost a minimum of $300-$400.00 for a repair + parts so this Intex Spa to me is a great deal and works great as far as I am concerned. THANK YOU Intex for a affordable Spa that I love !!
And now after installing a new lower unit just about 2 1/2 months ago I am once again getting the E96 code with the new lower unit !! I would not recommend anyone buying this junk !!
E96 just means your filters are clogged and need to be replaced. Start there. E95 is when the real problems happen!
Ha !! Ha !! Aaron not quite !! I had brand new filters in the tub and were pre soaked liked suggested. I am a HVAC Tech & LIcensed Plumber by trade and was on a NO Heat service call a few days ago and my new customer has the same Intex Hot Tub !! They had the same exact problem as well of 1,000's of people all over the world are having.Their lower unit started beeping only 5 months into it and would stop pump and filter & heater. guess what code E96. They called Intex just like I did and a new lower unit was sent out under warranty. About 7-8 months later just a few weeks after the 1 year warranty expired the 2nd lower unit did the samething E96. This time they had to buy a new lower unit this time and spent $327.56 to have it sent out from California. Not 3 months later once again BEEP BEEP code E96 and their 3rd lower unit went out again. This is a very well known defect with this Intex Spa and Intex know what the problem is but will not tell us consumers what part is bad or sell it to us. They sell so many other parts but want us to buy a new lower unit when we get a Code E96. I am disgusted and have decided to start a class action law suit against Intex and will be starting a web page & Facebook page as well as a TH-cam page in reference to this problem. Do some research on the web and you will see that 1,000's or more people are having the same issue. Oh I have a box of about 44 brand new filters I purchased online from Target that are model S1 and purchased 2 packs for only $2.75 and have lots of them lol.In the meantime I will take a tankless gas fired water heater and small circulator pump and run 2 hoses to hot tub ( supply & return ) to heat the water that way and just use the pump & filter and not turn on heat with Intex control that will start to beep in less than 3-5 mintutes and shut down pump & filter every time.If I do not turn on the heater the pump, filter and bubbles work fine all day & all night. Its a problem with the heater or control board or maybe a sensor.I have seen many people have this same problem right out of the box on first startup.Many people have said its the GFCI cord or defective pump which is not the case. I talked to several people at Intex and was told that it is not the pump or GFCI and they know what the bad part is but cannot tell us do to a liability issue. This is total crap and they could at least have some repairs centers in the USA that we could at least send the lower unit to have repaired. But they just do not care period. So its time for a CLASS ACTION LAWSUIT !!
My filters were clean and the unit showed E96 and the temp was showing 212 degrees.Intex told me that I would have to buy a whole new unit,which cost just as much as I paid for the hot tub.The first season I used it the tubes cracked which I replaced then this season the pump went,I just replaced that 3 weeks ago.I'm not very happy with this product and would never buy it again.Now I'll just use it as a pool.
I just had the E90 error. Had me worried but it just meant the pump/heater unit didn't have enough water in it. I used the garden hose to pour water into the top transparent tube and everything worked fine. I use mine from mid-April thru mid-November in Wisconsin. When its consistently in the 30s at night I take it down.... though I have used it at 28 degrees. Its on its 3rd summer and still works fine though I suspect this will be its last year. Still worth it for 3 years though.
+Mark Hornig I take it back... E90 error kept coming back every time I turned off the motor. I usually was able to get it going again by unplugging it or messing with the inlet/outlet tubes. Today I spent 5 hours taking it apart and messing with it but I could not get it back on. (The ceramic motor impeller was fine). I'm now annoyed-- had I got through this 3rd summer I would have felt fine but it was really only 2 summers and that wasn't worth the money spent!
i'm experiencing the same problem. THo by accident I found out that if i remove 3 bolts that hold top tower and disconnect the plug to screen and plug back in it would reset and worked just fine. I had to do that maybe 3 times in last few months, now all of a sudden not working. so I'm going to try ur hose trick. I hope to still find a solution and keep using i love it when working.
If you put water in I recommend doing it slowly/gently. Right before it stopped working altogether I used the sprayer on stream and I worry I may have damaged something inside that caused a permanent vapor lock. There was no visible water leak but it seems air was getting in somehow.
For a few weeks before it stopped I'd been finding small black bits in the water that I thought were dirt or mold, but I suspect it was the remains of internal seals that disintegrated. I took the pump and sensors out and didn't find anything obvious but I can't get it to run again...
Everything but the control unit was fine but it was the same price to buy a whole new tub and keep the rest for spare parts. But I'm not happy about it and i worry this will prematurely fail as well.
Smh ty I'm still messing wit it and if nothing else I'll buy a new one as well
Mark, thanks for your notes about your E90 error code. Would you mind giving me more information about the "top transparent tube" you referenced? Is that the water outlet tube 'B' that you're referring to? And if so, did you disconnect A,B, & C and then turn the unit on its side to fill that tube? As you might have guessed, I also have that error code after 1.5 years of awesome usage; emptied the spa midsummer as I did last year, refilled and now it won't start. I do notice an air bubble in one of the inlet/outlet tubes. I also am wondering if I shouldn't just empty the spa, refill it and try again. Argh! Thanks for any help you can provide.
thanks. ..fixed our pump!!!! used knitting needle size 2.25 mm cut to size.
I have had my intex purespa for a year now, but with cold winters, it has only been in use for about 4 months. Just before I took it down to store it last year, I got an error message which indicated no heat. Intex sent me another filtration unit no charge and did not ask for the old one back. I received it in October so didn't reinstall till this May/17. Another error message after about a month of use. This time it was the water flow. After troubleshooting with customer service, they sent me yet another unit but this time I had to send the old one back, which cost me $40. So essentially this is my 3rd filtration unit in less than a year and I'm told my warranty is over. I disagree with that since Intex should warranty the new part from the time I received it. Not so happy with all the problems but when it works, I love this spa.
Great video! thank you for all the pointers. It seems many of these issues stem from poor weather proofing design of the electronics enclosure. At least they are repairable.
my tub heat element went out and they won't replace it and can't find one anywhere dont buy from intex at least you can but a element from Coleman
We just purchased this spa a week ago. It was easy to set up. Within an hour, air started leaking. We patched one hole only to find another. We called Amazon, they said Intex would call us within 48 hours. That was a week ago. So now Amazon wants us to ship it to them. What a royal pain. We are very disappointed with this hot tub.
When you did the resoldering of the digit board is that what fixed it? Mine has the same issue missing digits bars. Wanted to make sure before embarking on that journey.
Got another Error code E90. Intex says I need to replace my Control Base. I have already replaced it one time. Luckily, it was only 11 mos after I bought it so it was under warranty. They replaced it for free. Not so lucky with the second one. Have had it for 16 mos and out of warranty. Any suggestions on how I can fix it myself.
I have one also i thought E90 was the code to change your filters check your manual i may be wrong but i dont think so.
thanks so much . I bought one today for $40 on the app offer up and it seems to be working fine I was a little worried about buying it second-hand but I just put it together today so we'll see if it's actually heating up. I put a couple of buckets of hot water in it that I had boiled to speed up the heating part. Thank you for the input it was really helpful
Good video...In the hottest months I make this a cool tub. No need to suffer in the heat when you can cool off in the yard.
intex E90 code, what else is new, first the gfi and plug began to smoke, changed it out, works ok for awhile. then the e90 code. So I changed both filters. Everything works fine except the heater. hit that button and almost immediately flashing E90 again. not sure if the gfi fried the heat coupler. New evidence always had a drip leak where the tub n motor connect. Hear it may cause E90 but the heater too? If E90 comes on does that negate the heater?
Thinking of replacing the motor but looking for answers first.
Tks
I am having an issue where it will heat for about three days and then stop heating. And then I hit the heat button and push the heat button again and it starts back up again and starts to heat again for another three days. Anyone else have this issue? It’s almost like it has a setting to only allowed to heat for three days and then it shuts off the heat. I don’t get an error code. It just says “end” and the current temperature.
My spa heater is not working but my display is showing high temp (105-108) way over spa 104 spec. Any suggestions on what's wrong and needs repair?
I need the fix. I have a e95 error and the water is only showing 77.
my spa shows error codes also, and is not heating at all, any suggestions
Is your fix ready for sale yet?
Thank u. very helpful! maybe u can answer my question. I hope. mine took on a weird shape, like a bubble at the top, looks like a seem ripped. I think it's from the extreme sun/heat we had last week. it still runs fine but do u think I'm at risk of electrocution? sorry, I don't know how the insides work and or that cross over of water/air bubbles. Thank u*
I have one of the bubble spas and mine kept breaking down,the warranty covered the first problem but then it broke down again and the heater/pump costs are almost as much as a whole new set.I loved it when it was working but its always breaking down so I am out of a spa.
Denise Rando how long does the warranty last for? And can you pay to extend the warranty on it? Thinking about getting 1 myself but curious about the warranty ⁉️
need to do a follow up video on how u fixed the e95 code exactly what ya did. thanks i checked the thermal couplers an they were a little gunky, cleaned em off an still didnt work.
What is the E90 code? Everything was working fine then the E90 started flashing. I cant seem to get ahold of anyone at INTEX to find out about it?
clean or replace filters
So its been 2 years since this video, hows the tub doing?
My control unit is leaking bad just before B connection but gasket looks ok, not sure what should be replaced.
I can not inflate my hot tub this year. Before I drained it the water cooled down very quickly 😪
I had been considering purchasing one of these but all I see are error code failures. I see Wally World sells a 3 and 4 years warranty which, after reading all of these failures, seems a good idea if purchasing.
My inflatable hot tub is leaking water from the "A" hole, no pun intended. Its leaking where the unit connects to the air spout. The spout that blows in the air and cause the bubbles. I've tried waterproof adhesive, crazy glue with patches, no luck.Trying to put it on the inside and find the leak which is very difficult.If you know I can fix this, please help, my hot tub has been down for almost a month of trial and error on how to fix this. Thanks so much
Hey man, thanks for sharing. I've got an issue with mine as of last night. All of a sudden the filter pump stopped working, just cut off. Thought it might be cause the filters were dirty, cleaned them yesterday morning though. Cleaned them again and nothing. It sounded like the pump was powering up, but it wasn't circulating. If I left it on, the power would trip and I'd get an error code. Now it doesn't make a noise at all. Yesterday morning though, I accidentally overfilled it while getting dressed for work. I didn't drain it before I left cause I was running late. I'm afraid that overfilling it wore out the pump? What's your opinion?
might be time for new filters. try unplugging it, you'll have to reset the gfci on the plug when you plug it back in. Then take the filters off and see if it'll circulate. If it does get some new filters.
+saleenandlance
It won't even run with the filters off...
+jbwhiskeylover
Bummer...did you unplug it? Mine acted like it was dead once until I unplugged it and reset it.
+jbwhiskeylover
wow thanks for the link. will probably need it sometime.
+saleenandlance it was the filter motor. Works great now. Easy and inexpensive to replace.
2 days been using it, but filter got messy almost every day, once i heat it up , temperature goes down pretty fast, i can use it around 30 mins than need to cover with lid and heat again .. sorry pretty bad product. also loud
How did you get the control panel apart to solder it? I think mine may have short circuited in a power cut. I get a long beep when I plug it in with nothing on the display.
Exact problem I am having. Did you figure it out?
I have a new motor and when I plug it in the alarm goes off and nothing works so that's not the problem, it has to be the heating element but I don't know how to remove face plate.
Took cover off no condensation. All wires look good. The bubble jets keep running but shuts down as soon as you hit the filter button or heater button. 2 hours messing with it.
what code?
+saleenandlance E90/ Called the intex main office and actually got someone to answer the phone after onlly 5 minutes this time. Last time they didnt answer for 45 minutes. Said I wanted to talk to someone in management. Suppose to get back to me within 48 hours.
I am having a problem with the bubble portion on my purespa by intex,is there any repair that I can do to repair the system
My question is. It ok to leave on 24/7 when you are useing it on an off all month
I had my pump go on me one week before end of warranty ,t hey replaced it and the new one went after 2 months display doesn't even light up just a hum sound like the 1st one, any ideas, never ever had any error displayed, help
sounds like the display lost power somewhere. if its like mine it could be inside the head where the cable connects to the board. If it was me I would try taking the head apart and putting pressure on the connection to see if it lights up. also is it pumping water or heating up?
Do you recall the warranty on this? We got ours last April and it just quit on us, the display turns on when you hit the power button but when you go to turn the heater on nothing happens and we noticed there is not water in the inflow or the outflow hoses. Do you know what this could be?
If I remember correctly I think it has a one year warranty. Are there any error codes when you try to start it?
+saleenandlance E90
www.intexdevelopment.com/support/4457/attach
Here is a link that will download a troubleshooting guide for an E90. give it a try and let me know if it helps
+saleenandlance I am having some trouble E90 I dropped the tub trying to get the last little bit of water out, tryed the thing with the filters (took them off) no real suction anymore.. can you help me fix it??
+Brett Crist
My tub did that once (no suction) I Just kinda helped the pump bleed out the air out of the line, It took a couple of tries but it eventually took. Also helps to have the tub filled to the max line. Hope your pump isnt dead.
Has anyone had this problem, the blower connection inside the tub has come unstuck. So i no longer have a ring of bubbles, i tried to glue it back in after emptying and drying the area. lasted about a week and has now blown off again. any ideas?
Just set ours up and only two jets work. They're fully opened, too. :-(
it does nothing ,I'll try and check out connection thsnx so much bob
My Purespa only filters through one of the filter ports. It's been this way since day one. I just bought it last month. I can only feel suction at the filter port closest to the control unit. Is this normal? If so, why have two filters.
I have found that I have the same problem - have you found any resolution?
Same issue. I'd love to figure this out.
I talked to customer service and she said that is normal. It is almost like a backup port so if the first filter gets too dirty it will suck from the other I guess.
how do you get a replacement parts 128403 and 2840300B
hi there ive got the sp20 hot tub and its been naughty amd playing up .only been useed once .put it on yesterday and it worked heated up .i went outside tonightvto hear a skweeling noise and nothing on controle pannel is there anyone that knows what is going on with it ? it onlt been on since 3pm yesterday .we had other problems diffrent codes in past and frozen pannel so had to keep reseting it .but was shocked it stoped on longer than 24 hours .up until it stopped working .or can anyone advise on someone that can come and fix it and ive googled and nothink .and intext now changed model so no longer sell the parts .many thanks
how about a video on how to disassemble/repair/solder the display, I'm having same issues as you but don't want to break the damn thing!!!!
ok, so I figured out how to get to the circuit board but what/where should I resolder, is it the wires coming in the front of the board OR the display ( module) or the back ?? ARGGGGGG, help me!!!
having a problem mine wont turn on. code 096 keeps coming up. no green lite on power button on panel. anyone know how to fix that
same problem
mine won't even turn on...and when it does it's for 2 secs then shuts back off I've done everything I could think of but it won't work :(
TheBluebfly mine well not come on it well not light up I have power going to it. Fill it up and turned it on heat. Came back out an hour later and it well not come on. There is power going to it. Can some one help me out. This has been going on for four days
Hi dude all my digits are on, and the spa is doing nothing, all lights on control panel are on :( do you know whats wrong ?
pump is bad.thats why nothings happening
Having same problems
Did you fix it
@@feliciafletcher7244 Hi, the control panel was faulty and unfixable. You need a new spa or control unit
just got hot tub code says E95 ugh what to do ?
I'm having trouble heating the spa wondered if anyone could help.
fill it from hot water heater
Can you pay for an extended warranty on this⁉️
I wish
I keep getting Error Codes when I turn Heater on....what do I do?
what code is it?
Fix it.
Me to and how do we fix it?I have turned off and reset.Undone pipes bla bla .HELP ME!!!!
E98 problem? Help
the noses rom my pump to my spa both broke and i cant find new ones
I'm unable to inflate my hot tub I press the bubble button and nothing can anyone help
I am trying to set up my hot tub as well and having the same problem. Have you found a fix for the air pump not working yet?
Brenda Dively yes I phoned intex in uk and they are sending me a new bottom part they didn’t say how to fix it so I’m guessing there is no fix as they sending me a new bottom part
I have one. Got another one for my mom it not heating up.
Bought one of these from targets for 399.00. It worked great for 16 months. Now it I get an error code 90 and it shuts off and starts beeping. The blower works but as soon as I press the water filter button or heater button it stops and shuts down with and error 90. Anybody have this problem? Intex pool . Called main office and could not get through after 45 minutes, Gave up will take hot baths
YES! As of last night!!! :(
Exact same problem.... I hope someone can find a fix. The only part I haven't taken apart looking for it is the heater.
I just developed the same issue and mine is still under warranty so they are sending me a new motor for the base. They said the motor for the intake filters is different than what creates the bubbles. I am no repair person I cannot believe I have to replace the motor in this thing myself! It wasn't working correctly out of the box but took me 2 months to figure out it wasn't me and my chemical problem it was the unit. UGH!!
Had the same E 90 issue. Replaced the pump motor ($50). Also I keep the filters clean to insure a good flow. Did fine and still pumps but an E 95 code came up. Thinks it's too hot. It's a thermal sensor shorting out.
Did you ever replace the motor? Mine comes on for a few seconds and then starts beeping. Such a pain!
My blower motor blew up after one season of use. Then it started leaking air when I tried to set it up this season. Everything went in the dumpster. It's a piece of junk.
Have you experienced Error E96?
Yes !! You need a new lower unit !! If under warranty you will get one free !! If out of warranty $245.00 + Shipping !! I had the same problem 5 days before my 1 year warranty was up so I contacted Intex and they sent me a new one out for FREE !!Good Luck
Do not buy these hot tubs mine only lasted a year or so and developed an air leak, tried to patch with no success, decided to smash to pieces which helped me but not the hot tub! Now it sits at the curb waiting for the garbage man! Take my advice do NOT buy!
Hell, I've only had mine for a year and i can't adjust the heat. stays on 67
E90 Error - $20 Fix - Search for SP-290 Impeller for shaft and impeller replacement
I really do not believe you when u say, everybody is happy with them,,Intex should not be in business,,charge a fortune and when something goes wrong their customer service sucks. They will not help u with the problem. I will tell you about mine, I HOPE INTEX SEES THIS COMMENT,
I went a bought one of the Intex inflatable portable hot tub,,I SWEAR I DIDNT HAVE IT A YEAR, it quit working,,they could not help me, then I go and buy one of their pools,,SUCKS WORSE, the second summer it's pump impeller shaft broke creating a horrible loud grinding noise,but before that it's little vacuuming solution is so damn messed up the way the hoses have to be placed,,as you vacuum stuff off bottom,,it's filter doesn't catch the small dirt particles therefore pushing it right back out the output hole
All I wanted was a little therapy I'm done broke and I can't get anything else 😭😭😭, I'm lost, wish I could build a diy pool or hot tub my little grandbabies all six years and under,,,I have four,,they love water and when I watch them while Mom works, I feel so guilty because there's literally nothing to do here for them.
NOT EVEN A DANG TRAMPOLINE!
I'm sorry about that sir,,,it's not your fault and I should not vent in public.
Thank you and again, I'm so sorry
Good to know stuff! 😅
Everyone is having issues with these hot tubs. Why is this company still selling them with all the problems we are having. $400 bucks and used it maybe 6 months and now it's junk. I should have just sucked it up and bought a better hot tub with no headaches like I got from this one...If I would habe known everyone else had these problems I would never have bought it..
So Intex is selling a peace of garbage, most customers have problems and get sent the same repair parts with the same problems...E95 E90
It's a better idea to keep an inflatable hot tub indoors. If you want an outdoor tub, get a real one. (The problem is, those are so damn pricey)
It's a good first tub I think. It'll let you know if a more expensive tub is your thing after the new tub feeling is gone and it's more maintenance than you thought it would be.
It is great for a person who moves around, or lives in an apartment with a small area in the back yard for a hot tub.
Exactly. Its perfect for a starter tub as long as you go into it realizing its essentially disposable... I had a real hot tub at my last house, and the intex is much cheaper and easier to maintain. After 2 years I had to replace mine for $300, but that was still cheaper than having someone fix the heater in my the real hot tub. Too bad I can't use it in the winter though...
great idea... unless it leaks, and these are not the highest quality. NOT worth the risk.
Great video, looks cool where you live
cold *
DO NOT BUY. DON'T DO IT.S
Heat sensors go out weekly.Pump goes out every 7 months like clockwork.Holes appear easy.The whole error code unit has ruined my life for 3 yrs now.SucksASS.Don't buy! You'll have nightmares of error code 90....95.....96 AAAAAARRRRGGGGGGG.90 is flow prob .95/96 is the goddamm sensors and code wont reset for a whole day.Takes 3 days to heat and costs a fortune to run.
help my filter turns its self off
Have the same problem, did you find out what the problem was?
My spa has an air leak. I've checked for air leaks around the entire tub with warm soapy water and didn't find any leaks. I think the problem is with the air valve stem. This has been a problem since I set it up for the first time two weeks ago. I have called Intex Customer Support several times (800) 234-6839. Every time I call I get someone that I just can't understand due to poor English. Come to find out, the call center serving Canada, USA & Mexico is located in China. What sense does that make? Would anyone have a different number to reach Intex? Until I resolve the air leak problem, I top off the air 3 to 4 times a day. Other than this issue, the spa works fine. Any assistance would be appreciated. Thank you.
OMG. Just inflated a new tub today, and had same issue. Called Intex four times, fishing for someone who spoke English. WTF? Wondering, if it's OK to re-inflate with water in tub. Paul, while ABC are hooked up, can we still use hose and add some more air?
All the overgrown grass around the unit....looks like there is garbage / candy bar wrapper on the ground... if this is the way you maintain your property then your review is insignificant - trashy - it's probably the way you maintain your spa as well. The fact that the garbage on the ground is so normal that you don't even realize it.....
Picking up garbage is actually free.
He never said something about lazy..... Please read and think before you comment.
lol ART the FART!.l... yeah because he should use an edger or weed eater around his INFLATABLE spa.:/ what a douche nozzle artie fartie..... people name their kids ART? blows my mind.
My inflatable hot tub is leaking water from the "A" hole, no pun intended. Its leaking where the unit connects to the air spout. The spout that blows in the air and cause the bubbles. I've tried waterproof adhesive, crazy glue with patches, no luck.Trying to put it on the inside and find the leak which is very difficult.If you know I can fix this, please help, my hot tub has been down for almost a month of trial and error on how to fix this. Thanks so much
If air isn't leaking out it must be an issue with the plastic fittings. Did you try replacing the o-ring (maybe warped or too small) or thread seal tape? My first tub didn't even come with the o-ring and I had a very small leak no matter how hard I tightened it. I didn't even realize it needed one until my second one.