ServiceNow ITSM | What Is ITSM In ServiceNow | ServiceNow ITSM Setup [ServiceNow ITSM Overview]

This MindMajix video on ServiceNow ITSM will help you to know what is ServiceNow it service management. Enterprise clients laud ServiceNow ITSM for its capacity to increase the overall performance of the system, increase customer experience, and enhance the IT team's flexibility and agility. All of these functions are performed by ServiceNow's ITSM platform while lowering long-term ITSM expenditures. In contrast to other IT-focused services such as network and security administration, ITSM is primarily concerned with addressing the IT service demands of technical users.
🔥 To learn course Enroll here ServiceNow Training :
**mindmajix.com/servicenow-trai...
📚 Explore more about ServiceNow from MindMajix ServiceNow blogs 👇
What is ServiceNow ➡ mindmajix.com/what-is-servicenow
ServiceNow Interview Questions and Answers ➡ mindmajix.com/servicenow-inte...
What is ServiceNow Ticketing Tool ➡ mindmajix.com/servicenow-tick...
ServiceNow Tutorial ➡ mindmajix.com/servicenow-tuto...
What is Servicenow Workflow ➡ mindmajix.com/servicenow-work...
What is ServiceNow GRC ➡ mindmajix.com/servicenow-grc
ServiceNow Data Model ➡ mindmajix.com/servicenow-data...
ServiceNow Architecture ➡ mindmajix.com/servicenow-arch...
📌 Subscribe to our channel to get video updates. Click on the link to subscribe: / @mindmajix
0:00:00 Introduction to Mindmajix
0:00:24 Agenda
0:00:53 ServiceNow ITSM
0:02:13 Incident Management
0:02:31 Incident Definition
0:06:59 Incident Management Steps
0:11:29 Incident States
0:14:21 Incident Management Lifecycle
0:16:06 Investigation & Diagnosis
0:19:42 Resolution & Closure
0:20:31 ServiceNow Incident
0:28:33 Export Set
0:29:02 Show Visual Task Board
0:31:05 Incident New record
0:36:07 Impersonate User
0:38:55 Related Links
0:44:38 End Impersonation
0:44:47 Incident Data Structure
0:46:53 Problem Management
0:47:53 Problem States
0:51:38 Problem Management Lifecycle
0:51:53 Detection & Logging
0:53:22 Investigation & Diagnosis
0:55:16 Resolution & Closure
0:58:55 Problem Management Lifecycle Demo
1:00:03 Create a New Problem
1:03:50 Mark Duplicate
1:07:25 Accept Risk
1:14:05 Problem Task
1:17:10 Start Fix
1:18:08 Resolve
1:20:36 Problem Data Structure
1:33:17 Improvement Process
1:34:32 Plugin
1:38:00 Waking up instance
1:40:38 Create Improvement Initiative
1:41:09 Approval Group
1:45:38 CIM Task
------------------------------------------------------------------------------------------------------
MindMajix Community: mindmajix.com/community
Instagram: / mindmajix .
Facebook: / mindmajixtec. .
LinkedIn : / mind. .
Twitter: / mindmajix
-----------------------------------------------------------------------------------------------------
---------MindMajix IT Service Management Courses-------
🔶 ServiceNow Training: mindmajix.com/servicenow-trai...
🔶 Servicenow Admin Training Course: mindmajix.com/servicenow-admi...
🔶 SolarWinds Training Course: mindmajix.com/solarwinds-trai...
🔶 ServiceNow Scripting Training: mindmajix.com/servicenow-scri...
🟢 About ServiceNow Course:
Stay current with our ServiceNow Course. It includes new features included in the ServiceNow release and explains how they interact with existing functionality. It’s a great fit for all roles looking to learn ServiceNow from experts and start their Journey. You’ll develop key skills through interactive labs, practice tests, and projects.
🟢 Why Should You Learn ServiceNow?
ServiceNow is one of the leading ITSM tools today, which is holding almost triple the shares of its competitors in the marketplace. Technology research giant Gartner has ranked ServiceNow as a leader in its recent release of Magic Quadrant for the Software Asset Management Tools. The speed with which ServiceNow has grown in the ITSM arena is phenomenal, and this created a huge demand and growth opportunities for ServiceNow technical experts. Hence, getting ServiceNow Training and Certification can open up doors for you to unlimited job opportunities with high salaries. This ServiceNow Course is completely oriented toward practical applications and hence gives you a clear advantage.
🔑 KeyFeatures:
👉 Learn from Industry Experts.
👉 Gain Job-ready Skills.
👉 24/7 Support.
👉 Dedicated Learning Mentors.
👉 Guaranteed Job Interviews.
👉 Real-life Projects.
👉 Get Certified.
For more information, please write back to us at [e-mail] or call
India : [phone]
USA : [phone]
Website: mindmajix.com
#WhatIsServiceNowITSM #ServiceNowITSM #ITSMInServiceNow #ServiceNowITSMTutorial #MindMajix #ServiceNowITManagement #MindMajixServiceNowITSM #ServiceNow

[@Mindmajix]

Become a ServiceNow Expert Today by Enrolling in Advanced ServiceNow Certification Course:
mindmajix.com/servicenow-training?

[@pappapoppa]

some of this information would have saved me a lot of time had i known any of this. been using service now before it became cool. this is a very good run down thankyou!

[@Mindmajix]

Great to hear!

[@Mindmajix]

Guys, every day we make new videos on your requested topic, so please make sure you subscribe to our TH-cam channel 👉shorturl.at/pxAJ2 and also share with your connections to help them grow in their career.

[@HarmonyGroup1]

hello, and thank you for sharing your nice work. please can you give us excel file in order to use it for analysing and reporting

[@mohdhasim1332]

Amazing effort and crystal clear explanation by you, great job do you give training ?

[@Mindmajix]

Hello Mohd Hasim, Yes we provide ServiceNow training with hands on projects and certification. Here you can check the course curriculum and other details of the course mindmajix.com/servicenow-training? .Thank You.

[@swopnajithss]

How to get servicenow service management free instance ..help me

[@nareshkumar-jl4ke]

How to raise service request plesse tell me😢

[@Mindmajix]

Hello Naresh Kumar, To create service request in ServiceNow follow the below steps:
Step 1: Log in to your ServiceNow Instance
Step 2: From the "Self Service Module", navigate to Self Service à "Service Catalog"
Step 3: Then Select an "Item" from the service catalog
Step 4: If required you can choose the "Sub-Category" of an item
Step 5: Then select "Quantity" required and then click on "Order Now".
Then your request will be submitted successfully and a request number is generated for your request.

[@nareshkumar-jl4ke]

@@Mindmajix thanks sir