I have replaced cartridges with genuine HP several times and find that sometimes it is difficult to get them to seat - especially, for some reason, the magenta. These are all XL cartridges.
+Brian Halm Make sure that the cartridge clicks into place. Run your finger along the tops of the cartridges to make sure that none of them are protruding. If you feel any cartridges that are not level, press down firmly until each cartridge snaps into place. To know more follow the instructions from the article:hp.care/2rWkFZc
How does it come that it's already empty again? I used mine for like 20 pages and after half a year of rarely using it it says it's empty?? Never again HP
Bonjour Andrée, merci d’avoir contacté le support HP Global Social Media ! Je comprends que vous devez regarder la vidéo en Français. Je ferai de mon mieux pour vous aider. La vidéo n’est pas disponible dans Français. Cependant, veuillez vous référer aux instructions mentionnées dans ce document pour résoudre le problème: bit.ly/3XSAHRQ Binu_HP Support technique pour les médias sociaux
I just replaced the black ink cartridge in my HP Officejet Pro 6230 and it still thinks it has no black ink. I followed the directions and reviewed it a second time. Now WHAT?
+Melissa Orozco thanks for reaching out! I understand that you are experiencing an issue with an ink cartridge on your printer. I'll do my best to assist you. After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2tf8Yh8 Let us know how it goes.
The 6239 ePrinter is a hunk of junk. Notorious "Printhead Error" with NO support for HP if you not in warranty. Canada has a class action lawsuit cc the 6230, can't wait for the American one. I have been using HP printers for over 30 years, but I would not buy one now for love or money.
+David Longstreet I will be glad to help! I see that you are facing printhead related error I suggest you follow the instruction mentioned in the article. Click on the link 1: hp.care/2v3juZP link 2: hp.care/2v3mQvF to access the article. If the issue persists after following the troubleshooting steps please contact the HP phone support using this link: hp.care/2oEj8Fb for further assistance.
+David Longstreet Thank you for taking time out of your busy schedule to write us and express your grievances on how our products and services do not meet up with your expectations. We value our customers and understand how important it is to offer exceptional service and quality products. HP products generally have a year warranty. I suggest you follow the article: hp.care/2v3juZP to resolve printhead problem.
Thank you so much! The instructions are very clear. Well done video.
+Random Person Glad to know that the video has helped you fix the issue!!
I have replaced cartridges with genuine HP several times and find that sometimes it is difficult to get them to seat - especially, for some reason, the magenta. These are all XL cartridges.
+Brian Halm Make sure that the cartridge clicks into place. Run your finger along the tops of the cartridges to make sure that none of them are protruding. If you feel any cartridges that are not level, press down firmly until each cartridge snaps into place. To know more follow the instructions from the article:hp.care/2rWkFZc
I've been doing this for an hour. Your product is shit.
+theantking001 Use this link: hp.care/2rWkFZc to remove the cartridge. For further assistance, please contact HP Phone Support: www.hp.com/contacthp
How does it come that it's already empty again? I used mine for like 20 pages and after half a year of rarely using it it says it's empty?? Never again HP
Managers should be fired for making this worthless product. Wasted 24 hours of cumulative work and still not working.
en français svp
Bonjour Andrée, merci d’avoir contacté le support HP Global Social Media !
Je comprends que vous devez regarder la vidéo en Français.
Je ferai de mon mieux pour vous aider.
La vidéo n’est pas disponible dans Français. Cependant, veuillez vous référer aux instructions mentionnées dans ce document pour résoudre le problème: bit.ly/3XSAHRQ
Binu_HP Support technique pour les médias sociaux
I just replaced the black ink cartridge in my HP Officejet Pro 6230 and it still thinks it has no black ink. I followed the directions and reviewed it a second time. Now WHAT?
+Melissa Orozco thanks for reaching out!
I understand that you are experiencing an issue with an ink cartridge on your printer.
I'll do my best to assist you.
After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2tf8Yh8
Let us know how it goes.
Copy and scan
+Nazee Ash Could you please elaborate the issue you are experiencing on your printer?
The 6239 ePrinter is a hunk of junk. Notorious "Printhead Error" with NO support for HP if you not in warranty. Canada has a class action lawsuit cc the 6230, can't wait for the American one. I have been using HP printers for over 30 years, but I would not buy one now for love or money.
+David Longstreet I will be glad to help! I see that you are facing printhead related error I suggest you follow the instruction mentioned in the article. Click on the link 1: hp.care/2v3juZP link 2: hp.care/2v3mQvF to access the article. If the issue persists after following the troubleshooting steps please contact the HP phone support using this link: hp.care/2oEj8Fb for further assistance.
+David Longstreet Thank you for taking time out of your busy schedule to write us and express your grievances on how our products and services do not meet up with your expectations. We value our customers and understand how important it is to offer exceptional service and quality products. HP products generally have a year warranty. I suggest you follow the article: hp.care/2v3juZP to resolve printhead problem.