Thanks Gail. Sadly, many are done poorly - easy to go out into the weeds with these. Also, a causal tree is a good tool for when we ask "why?" and there is legitimately more than one answer.
Hi Jeff, I am using this video, if it ok in an upcoming sermon, where I refer to this process, Jim Collings, Built to last, and show your explanation ( with link and full thanks) appox 10k views are expected
This needed at least one more why - why were they short 1 nail? Could have been a supply chain issue or someone forgot to make/order nails - both responses warranting yet more whys. This example doesn't quite get to the actual root of the problem.
Thanks LK - while this classic example has been considered for decades to have reached an actionable level you bring up one good point - if we ask why? and legitimately have more than one answer, then moving to a tool like a causal tree works better. We can also take the actionable terminal point on a 5-why and start a fishbone diagram if further diagnosis is desired.
Yes! Finally, a simple example that also addresses the common wrong turns!
Thanks Gail. Sadly, many are done poorly - easy to go out into the weeds with these. Also, a causal tree is a good tool for when we ask "why?" and there is legitimately more than one answer.
Hi Jeff, I am using this video, if it ok in an upcoming sermon, where I refer to this process, Jim Collings, Built to last, and show your explanation ( with link and full thanks) appox 10k views are expected
Great - we want people to use this information - good luck!
oh, very clear. Thank you ❤
Good luck using the tool!
How to solve the problem and salutation with the help of 5 why it's useful to understand
Thanks for your comment - I hope you have good results using it.
This needed at least one more why - why were they short 1 nail? Could have been a supply chain issue or someone forgot to make/order nails - both responses warranting yet more whys. This example doesn't quite get to the actual root of the problem.
Thanks LK - while this classic example has been considered for decades to have reached an actionable level you bring up one good point - if we ask why? and legitimately have more than one answer, then moving to a tool like a causal tree works better. We can also take the actionable terminal point on a 5-why and start a fishbone diagram if further diagnosis is desired.
Thank you so much
You are welcome - good luck using this tool!
very nice
Thanks