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It's informative video, thank you for putting this type of content.
Unfortunately, happiness, thoughts on the music, and complaints are all communication research. You could observe if people smiled, if they danced, or if they left early, etc.
Yeah, glad I wasn't the only one who thought this wasn't the best example. Satisfaction is not "observable".
![เขามัทรี - เอ็กซ์ ศุภกฤต - จอนนี่มิวสิค [ Official MV ]](http://i.ytimg.com/vi/AS9ufKuQIVs/mqdefault.jpg)
It's informative video, thank you for putting this type of content.
Unfortunately, happiness, thoughts on the music, and complaints are all communication research. You could observe if people smiled, if they danced, or if they left early, etc.
Yeah, glad I wasn't the only one who thought this wasn't the best example. Satisfaction is not "observable".