@spooky katt and you're a dumbass because she didnt do anything wrong since the guy was fucking drunk so literally anything can set him off. Its thanks to idiots like you that this type of discrimination exists
eugenia palacios “I work at the 911 center.” “Oh, good. Send a cop out here before I kill my wife.” Not a good situation by any means but I heard that and snorted
That last dispatcher is a damn fine example of what every 911 dispatcher should be. Clear, calm, but stern. Taking charge with only her words, I respect the shit out of people like her.
The dispatcher in the last call was completely out of line. It's a violation of HIPPA (laws that protect patients healthcare privacy) for the nurse to state that the woman had a DNR order, something that she signed when she entered into the facility. Something the facility also requires upon admission. The nurse made that much very clear. The fact is this dispatcher has some sort of attachment disorder and had the nerve to act as though this nurse was inhuman for not intervening by doing CPR to save this woman from the peaceful and quick death that this 80 something year old woman wanted. Shame on you dispatcher. Not to mention that doing CPR on someone so old, especially if uncertified is likely to cause a fracture or break in the sternum. I for one wouldn't want to break someone's bones, especially an elderly woman to "save them" from inevitable death. Even if you didn't fracture their sternum, doing CPR on anyone with a DNR is considered assault. You will go to jail, you will lose your medical license and you will pay the state hefty fines. At least the family had some common sense.
Victorious NY ok but why did they call 911 right away instead just let her die “in peace” and after that call. That has no sense and what will you do in that situation “Oh ok then let her die” the dispatcher is just a human like you and me that was rude of your part she was trying to save her because that’s why you call 911 an emergency in where someone is in great danger.
I deeply admire the sense of urgency from the last dispatcher. I despise the dispatcher that let the poor boy Kyle die in his vehicle from incompetence.
@@CoconutAdventurez how the fuck can you laugh at that kid dying what the fuck is wrong with you if she gave the right information that he gave her he couldve lived
@@kimberlybahrs7165 - That's what I was thinking also. Maybe with the hands-free feature he could only call 911 ? I don't know what kind of phone he had or what the hands-free feature allowed him to do. That dispatcher should not ever have been allowed to return to that job. She shouldn't even be a dog walker. This is the most senseless, preventable accident I've ever heard of. And I wonder if they had the van checked out - maybe there was something wrong with that back seat if it tipped over so easily.
@@fthommo ppl try too much to be edgy these days, dw he probably has a lack of attention due to his dad leaving for milk 7 years ago and his business trip mom
that last operator was pure gold. she should've handled Kyle's call. and it sounds to me like the family of the last lady really wanted her to stop wasting their inheritance at the facility and get the money from her will ASAP. otherwise they would've been just as outraged as any normal person.
That isn't necessarily clear. My grandmother has a DNR and has made it crystal clear to me multiple times for years she wants no life saving intervention. She has also told the doctors though and carries a DNR order in her purse at all times and has one on the fridge. She is scared of having a stroke or something in public and a stranger saving her. But she has all this legal paperwork about it. Proir to that I went to visit her 5 years ago and found she had had a stroke. I called 911. They gave her a clot buster and she had no lasting issues. She was upset with me for some time after but I think has forgiven me now. In the hospital she kept begging the nurses to kill her. She lives a good life and is pretty healthy, still drives etc. But she is a widow and is tired. Her main fear is being incapacitated in a care home, or in one at all. She likes to live alone. I do all her stuff and talk to her everyday. She has lead a healthy life and doesn't want to linger in pain or illness. I hope if other people see this video and have that wish they make it very clear to family and doctors like my grandmother has. It would still be hard to live with if I found her needing help and was forced to abide her wishes of not getting the help. Sorry when on a novel there :-) just people do have these wishes and make them clear to family an it is hard. She should have had a legal DNR though if that was the case, it is a bit odd if her daughter was a nurse she should have know that.
The very first thing the facility should have said in the call was that the lady had a DNR it would have saved so much time . I feel so bad for the other residents who were watching and listening to that call ....911 does understand a DNR but not once was it said instead they looked like cold hearted people
@@FoxRogers One of the things that a DNR doesn’t cover is choking on effing food! A DNR means Do Not Resuscitate, ie. If their heart stops they don’t want a defibrillator used...things like that. If she cut herself and hit and artery, would they have let her just bleed out too? This was a gross perversion of what a DNR is.
I was a dispatcher for over 20 years and that nurse had me fuming. What I don't understand is why 911 was called if they wouldn't do anything for that poor woman? And why didn't the nurse mention the DNR? As Pogo Chick pointed out, it was used way out of context, anyway. In this case, if it was choking, the DNR wouldn't apply, would it? I could tell that dispatcher was pissed, and rightly so.
@Andrew It was probably his sudden weight shift on an unsteady seat. If it wasn't sturdy and he was in a hurry honestly anything could've happened, we don't know.
His father carries around the "what if"..knowing he would've been able to quickly locate and save his son while the "help" bumbled around aimlessly. Heartbreaking.
He was so smart too! Realty resourceful and said all the right things as clearly as possible. I can’t believe it didn’t save his life. His poor poor parentsz
I cried i had faith he would live..my mind wasn't even thinking ab him passing away...hes only 2 years older then me I cried in only 2 seconds literally TWO SECONDS im still sad🥺wth dude
After I listened to that, I was wondering what his wife was doing while she's sitting right next to her crazy husband as he's on a call with a 911 operator; casually talking about wanting to kill her and that he wants her dead. Like wtf. What is she doing at this time? Is she sitting there crying while just listening to her husband talk about killing her? Is she passed out on the couch from the stab wound and not hearing him talk about it? I want to know what was she doing during that call
Poor Kyle. He did everything he possibly could and did it in a very logical, clear way. There is NO WAY this operator should have her job, much less be in that field of work. He literally gave her his location down to the t.
Natology ok here some facts. If I had this running in the background while I’m drawing and I can CLEARLY hear what he’s saying without looking at the screen I believe the dispatcher could clearly hear him as well, and when he was just straight out giving information in complete silence where the dispatch could DEFINITELY hear him and they didn’t even try giving that information to the police definitely shows this person doesn’t deserve this job, for all we know it could definitely happen again... that poor kid and his family had to suffer and his family definitely suffers still. I agree that if he called his family he definitely had a better chance of living but since he couldn’t reach his phone 911 was the only thing he could use, and the dispatcher didn’t even try.
That kyle story shows that some people don't need to work as dispatcher or police. Both sides were to blame for his death. Everyone involved needed to lose their job.
yeah but, as usually happens, people in law enforcement-related fields "can do no wrong" or so it's seen by all their colleagues, and so it's no surprise to me that nothing happened to any of them.
That one pissed me off all they had to do was listen and relay the right information or the the lazy cops to get out the car he did say he was stuck in the van but she didn't listen
Everyone's talking about Kyle, but I'm still not over how weird it is that that Charles guy flip-flopped so easily between berating the operators and calling them "ma'am". What a psycho.
I've known a person like this. It's a way of setting themselves up to get angry when someone has done nothing wrong. People like this are the most terrifying because you start to question everything you do after a while.
@@kellybeck4579 For sure. My ex was exactly like that, would flip flop between rage at me "talking back" to asking me to say something because if I wasn't defending myself then it meant I was guilty. you start to tiptoe around every topic, you have to think 100 times about every conversation and which route it could take if you say this, will x happen? or will y happen? what if it's a combination of the two? what if it's neither? People like that really mess you up for a long time.
The last dispatcher is an angel & I appreciate the fact that she tried her hardest to save the patient, even though she didn't want her life prolonged with CPR.
Even if the woman had signed a "Do Not Resuscitate" the nurse still came off as a complete moron. She had zero communications skills, which you don't want in a nurse, and didn't seem to know what was going on around her. Honestly, I began to think that at the end the narrator was going to say "Plot twist, that wasn't a nurse but rather one of the elderly residents."
If i was that dispatcher i would have gone to that home and defibrillated that bitch so hard her heart would stop and then laugh as her colleagues just stand there and watch her die. What a POS.
I live in Cincinnati. This was everywhere. It was so scary. I never heard the 911 tape until now. Everyone involved shouldnt be free!! They all should’ve went to jail.
Kyle shouldn’t be dead that dispatcher killed him . The poor boy did everything in his power to save his own life but the dispatcher failed him . She deserves to go to jail.
@@heather9506 No, they don't. The woman was a DNR and her family was fine with her death. When she entered the home she signed a legal form for no CPR. When it was her time she wanted to go and she went. Her family is at peace and hold nothing against the home.
Being a nurse myself that last call has my blood boiling! I can't believe these people seriously refused to break this nursing home's so-called "protocol" to help that woman in dire need. I wouldn't be able to sleep at night knowing I let someone die when I could have done something to save them. If that nurse is afraid of losing her job over saving a life she is in the wrong profession!!! More importantly the nursing home needs to be shut down immediately for running a business with inhumane practice! They should all be in jail!
Something really wrong about that place. Had nothing to do with any DNR. That policy. And how the "nurse" straight up said she wasn't gonna let any other resident do CPR even if they were willing. Plus, if the lady did have DNR and that's what this was really about, respecting her wishes, the nurse would have told the dispatcher that, and there wouldn't even be a 911 call.
@@niffleheim5630 , naturally? On the kitchen floor? Being surrounded by your neighbors in the moment of last breath. Whatever man. I wish I die in my bed, rather than that circuit.
Relax. Protocol was that he had a dnr and being her age or older in the facility. The dispatcher had no idea so as a nurse im sure you understand what a DNR means?
The boy in the van made me cry. That dispatcher failed him completely. That was absolutely heartbreaking. He knew he was going to die and wanted his mother to know he loved her. They should not have been allowed to continue being a dispatcher. That boy wouldn’t have died if it wasn’t for that colossal screw up. I hope the parents won the lawsuit.
The dispatcher should DEFINITELY have lost her job!!!! I HOPE that she is haunted every night for the rest of her life by poor Kyle's voice imploring her to "HELP ME BEFORE I DIE" Absolutely breaks my heart!!! I cannot even begin to understand how his parents have dealt with this loss KNOWING it could have been avoided, not once(with his first call) not twice (with his second call) not 3 times (with police first showing up) but FOUR chances they had to save this poor boy (police STILL on scene and dispatcher having a description of vehicle) it TRULY baffles th he mind how something like this could happen...? RiH sweet angel
There is a very good reason for why this lady died without any thing being done and I totally understand her family..some people don't realize what goes on when this happens
The operator on the phone with Charles (the guy who wanted to kill his wife) should be given a medal! She kept her cool, kept him calm, found a way to turn the conversation around and get him to do what she needed him to do. Well done, lady! Well done! I felt the dispatcher on the phone with the assisted living place. She was SOOOOOOO frustrated that I could feel it through the phone.
@@fernandolomas6635 Do you not understand what dispatchers are? Dispatchers are not part of law enforcement. They are just as related to firefighters as to police officers. It's terrible that he died but if the DISPATCHER were to give the correct information he would have been found. People love to hate the police nowadays.
@@Ejwats I hate police, I had to call 911 because someone tried to break into my house when I was home alone (im 14) and since they couldn’t find the dude they told me it was a salesman. And that was so scary and that’s not the only bad story I have about police. I understand they couldn’t find them but making me feel like I’m not safe is so annoying
@@Ejwats I'm not sure where your point is relevant. They specifically said the dispatcher should be charged with a crime. And even with police, the ones in this situation also did not do their job. Granted they did not have all the info that should have bee granted but they also did not get out of the car at all to even investigate the source of the call
He literally described the car exactly and the cops shut their body cams off, dicked around in the parking lot for a little while and gave up - if the cops had simply been told "van", not even what color, Kyle would be alive. The dispatcher just shrugged off this poor kid's dying words as a useless, inaudible call and those cops who showed up are probably kicking themselves for not looking hard enough
@@kameronharrington5478 what Kyle said and what the cops were told by the incompetent dispatcher are different. Had the dispatcher relayed the 2nd call he would be alive.
That operator should have a tennis racket through their throat and laughed at while they suffocate in there own blood I don’t care if that makes me sound creepy, I’ll do it myself, if I had the time
That dispatcher literally didn’t care about him at all she should be fired for that she should be in jail that’s just wrong I heard him perfectly fine. And the fact that the officers didn’t even get out of their cars😔
Poor kid should've called his family. He attempted so many times man. That was so flippen sad to hear. If Kyle had that last dispatcher, he would have lived. So sad.
I was thinking the same thing. I wish he had that last dispatcher, she probably would have drove there herself to save him if she had too. Heart breaking. I'm glad that at the very least it caused changes in how dispatcher are trained.
OMG, that was one of the most horrible things i ever heard when it comes to a crime, so heartbreaking how he said "im almost dead, pls say my mum that i love her of i should die"!!! His words will follow me today, especially though we know that he probably survived that, if the 911 and the police would've took that JUST SERIOUS, but it was just a kid^^ ^^
Kyles dispatcher actually made me so angry, I can’t believe he died I was still hoping deep down the police officers found him or he had found a way to escape. It’s honestly so sad because his death could have been prevented. The dispatcher should honestly face further consequences. R.I.P Kyle.
And I agree and the vehicle manufacturer should be sued for making a vehicle that dangerous without a safety feature. How many kids and pets have died this way? Even small adults. Horrible.
Probably had a DNR... do not resuscitate . In that case, they can't do anything but if paramedics try and do get a pulse they can, so I'm told when my grandmother fell out. We understood they would not because as a result, they got a pulse, took to ER and PUT GER ON LIFE SUPPORT!!! That's what she did not want. She never regained consciousness and there we had to DECIDE TO REMOVE IT! SO WHST WAS THE POINT IN A DNR?!?!? I'm a nurse also!!
obviously but accidents with dispatchers will happen. the car company if anything should be sued. kyle should’ve been taken seriously obviously but accidents sadly happen all the damn time. even if she did help if ppl took too long to get to him he’d die too
I used to be in a facility where one resident attempted to kill another resident and nobody called 911. When the resident that was attacked said that she did not wan to be around the attacker, the staff said that she deserved what she got and that she would just have to deal with it. This was a residential facility for minors. I never understood several of the protocols that the facility used, but i do know i would never send anyone there even if i had to.
If she had a DNR then the facility would have been going against their commitment to the patient/resident. As hard as it was to listen to the facility could have faced issues had it performed CPR on a resident that specifically said not to resuscitate her. My father had a DNR and that was the hardest thing to comply with, but their wishes have to be respected and followed.
I was raging at her as well but when he said that the facility was for people who don't want life prolonging measures taken I understood the situation better. If this is specifically what the old lady wanted, who are we to judge?
I think I can kind of understand what the facility, or at least the video is stating the facility is for... but at some point the nurse should have very specifically stated to the 9-1-1 operator that the woman on the ground did, in fact, hold a legal DNR order. When the dispatcher is saying ‘we need to begin CPR right now or she will die’ and the nurse very defiantly states ‘no, I won’t do that’ it sounds like someone that has absolutely no desire to uphold the standards of the license she holds. And I have never heard of a facility that is strictly for people that have a DNR, so I’m sure that dispatcher hadn’t, either. Wouldn’t kill the nurse to mention it.... 😳
I’m so mad at the dispatcher who was talking to Kyle. He definitely could’ve been saved. I can’t imagine what he was going through. That poor sweetheart.
That last call is infuriating. I’d give up my job in a heartbeat to save a life. This comment seems to have got a lot of traction. I’d like to clarify, I have no medical training or experience, so I’m sure there are aspects of this that are more complicated. However, speaking from my personal perspective (which is limited and flawed) I would have a hard time NOT following instructions provided by 911. My comment is just my emotional response to the call.
Agreed. I wouldn't hesitate to do what the Operator tells me. EDIT- Im not talking about knowing about a DNR. My natural reaction is to save unless someone/something states otherwise. I come by a stranger in danger, im acting. I can't in good conscence just walk down a street, see a stranger pass out and go, "wait they may have a DNR"
The lady has a non resucitate contract. Which means if they had done CPR they could've been sued pretty bad by the family. It was crappy to listen to and pissed me off crazy, but they just followed the law.
It's actually a very common protocol for old age homes (at least in Canada). When my grandmother was admitted to one of those we got the option to choose CPR or not intervening when faced with life-threatening a medical emergency such as a fatal stroke. The families are always informed and get the option. Some elders want to not receive medical help as to not further their suffering. I understand why the nurse did that. This would of resulted in a law suit as the family and/or the patient choose to not receive CPR. It only prolongs their suffering in some cases.
It's sad that Kyle probably would be alive of he called his parents or literally anyone else for help but instead trusted that 911 and police would save him and they did nothing. RIP Kyle.
He couldn't call his parents. He was pinned and was only able to make the 911 call with the in car's emergency/onstar which doesn't have other numbers programed into it
I agree but sometimes you know how you're feeling and you need professionals to help or you'll die. I guess he didn't want to waste time calling his parents and rather 911 so the ambulance could be sent for his help. In those moments, every single second counts and he knew better how he was feeling and saved all his energy to speak so clearly and slowly and still lost the battle which was an easy won if the dispatcher cared like in the last call
The woman who responded to Kyle's 911 call should've been arrested. She is the reason he is dead. That poor baby. He knew he was dying and it broke my heart to hear him say "tell my mom i love her". It's so disgusting that the people we rely on the most to save us happen to be the ones who killed this poor boy. I also hope the police officers who responded to the scene and didn't even bother to get out of their vehicle were fired.
@@evokaiyo If you had watched the whole video, you would hear that "it is unclear if she had a DNR order." As far as I understood the whole call, he never said the old lady didn't wish to be resuscitated and there were no documents proving this statement. Only the family claims that this was her wish. Maybe it was, but it can also be that money played a role in this case. If so, filing a lawsuit would be a very bad idea, since investigations would prove if the lady had a DNR order or not.
@@evokaiyo exactly to avoid any kind of misunderstanding, to make sure the right thing will be done and my wishes will be fulfilled, I wrote a living will and advance health care direction when I was 25 years old. I don't want to see my relatives in a stress situation, having to make a very serious decision without knowing what to do.
I guess that idiot place was afraid of a lawsuit if they tried CPR and broke ribs or something. But what about the lawsuit from letting someone die? And an RN can be sued too. 💸💸💸💸💸💸💸💸💸💸
Its fucked up yes. But with that DNR, that whole facility could have been sued out of business. That shits is no joke. All it would have taken is one nurse to do one pump on that ladies chest and all the other residents would have been looking for a new home.
That call made me so mad. They could have helped him. I wish someone would have passed by the van or something and helped or something. That upset me so much and that dispatcher went back to work! You could clearly hear him! Its not fair!
Two months before he died, Kyle came up with an idea that would make it easier for responders to find a caller's exact location. Smart kid, it's a terrible loss that shouldn't have happened.
Vickie Hardman I dispatch, no ones perfect however from what little experience I have this was a DEFINITE negligence on the operators end. The police , eh, they go on hundreds calls and depend on us to dispatch properly. Operator was given more than enough key info. Smh , i would have 0 faith in her skills after that!
Yeah, I don't think she should have gotten her job back. When people's lives literally depend on you, you cannot afford to not be "better safe than sorry" at all times...
I think the operators and the police should of lost their jobs. I could hear what kyle was saying so i dont understand how she couldnt. And as for the police they should of checked every car in the parking lot no matter how long it takes.
@@xeedflarian9748 In the lack of definite information the officers should have checked but they never even got out of their car so they too carry the shared responsibility for his death. They were just plain lazy and ineffective.
The second guy who wanted to kill his wife “because she’s a drunk” had a blood alcohol level of .23. The fact that he was conscious, had coherent speech and could maintain a train of thought with that level of alcohol points to heavy, long-term alcohol abuse. I guess he can be a drunk, but she can’t.
I felt that. I'd never hurt anyone never had a dui. I don't even get drunk i just ride a good buzz. But i've been drinking so long that it requires a 6pack or few glasses of whiskey or more to get that buzz. I'm also 6'4 220lbs so that's part of it but no excuse for the tolerance i have built up. Time for a change. After listening, that guy wasn't coherent at all he was really fucked up i've never been that bad damn.
@@TheCnicus I drink about 6 or 7 shots of 100 proof vodka every night, and then wash it down with 2 beers, usually stronger stuff like IPAs 8-9% abv. According to the BAC calculator that would put me around .22 or so. Usually at that point I can still keep it together but my speech starts getting slurred and sometimes my memory gets hazy from the night before, which kind of scares me because alcohol can cause all sorts of dementia or mental health issues over the long term.
Carlos Matos Yeah, it really can. And on the body, too, of course. I’m very fortunate that I don’t have what I call the alcohol gene. Unfortunately, a lot of folks do, so for some the more they drink the more they want to keep drinking to keep that buzz going. I think people either have it or they don’t. Best to you.
I don't know if I heard it right. Was the dispatcher hearing-impaired??? Since my 1st language isn't English, but I speak it quite well, it sounded like the dispatcher was hired, although her hearing was bad. Please, tell me it isn't so!!!!
I hope his family won the lawsuit and got every penny! They should also sue the pple who passed thise faulty van seats! That's horribly dangerous!!! RIP Kyle!
He couldn’t reach his phone because he was stuck so he called off of his car he could only called 911 he couldn’t have called anyone else that’s why he told him to tell his mom that he loved her
So true smh that’s a shame 😒 on a good note guys sub to my channel!! We are a small TH-cam family looking for LOYAL subscribers to grow with us! We don’t have much now but we NEED subscribers!! Please support support support why not!!🤷🏼♀️
Poor Kyle. The dispatcher and the police really failed him. smfh. She should have never been able to return to work. I wish he would have called home instead.
When I was in hospital and I was feeling out of breath, I always dialed my mom who had found a sleeping place 5 minutes away from my stay instead of the hospital caretakers, since my mom would arrive sooner.....
Maybe he could not dial the number of his parents anymore, he cannot move right? 911 is the easiest and fastest to dial but sad to say the dispatcher wasnt able to understand and hear what he was saying and i think when u call 911, its recorded, am i right? RIP Kyle, too young to die😔😔
RAVEN'S REVENGE check out the dispatch call about a young girl, think she was like 6 or 8 or something when she found her brother after he commited suicide and called the cops. Her wailing “why did you do it” will stay with me forever. I can still hear it everytime i think about it. Very haunting :(
He gave all the information and your telling me these fools could not get there, tge police did not even search the parking lot, calling his parents may have been better because police are stupid bro
@Sharon Hull The correct spelling is "you're", the word your is possessive. For example: "I like YOUR car", while the word "you're" is a conjunction, two words put together, "you" and "are". The correct spelling is "You're dumb."
@@HeavenlySunset24 It doesn’t matter if they use the wrong spelling you’re the dumbass that just commented who is Kyle under a video that had about a 10 minute segment about Kyle
I agree. She was put on leave for a short amount of time & then she went straight back to work...like nothing happened. Like she wasn't directly reaponsible for a teenager's death.
Cameron Mills I said this in another comment, I’m going to say it again but shorter. If I had this running in the background while drawing and I could hear what he was saying clearly without looking at the screen, I’m 99.9% sure she heard him. And when he was saying what was happening when everything was silent she definitely heard him but didn’t bother to give the information to the police.
My, heart goes out to the last dispatcher. She tried everything to keep the resident alive. Since, the staff was not willing to help, the dispatcher goes to asked, can another resident perform CPR and the dispatcher can assist on how to do it, she even asked if there's a Gardner around a guest, she even asked, can you flagged someone down in the streets. This is what I called going beyond the call of duty. The dispatcher is someone, I would ike to have in my corner, if I ever have to reach out to 911. She's simply amazing.
I half expected the dispatcher to throw down the phone, jump in her car and race over there to save the lady's life. That care-less facility needs to be closed immediately.
@@diamondchild5024 thats bull shit. I lost my grandmother because they refused cpr and said she had a dnr in place so paramedics didnt do cpr either but guess what she DIDN'T have a damn dnr she was there for rehabilitation not hospice care mistakes like this are a common occurrence even in the facility i worked in previously which is why i walked because its not right
must be easy to say that when you're sitting here with stereo sound and she was on a phone dealing with the panicked boy at the same time, even with one of those shitty headsets they have it's probably still not easy to hear some people.
Okay but what about the officers who never left their cars? There were many factors to that tragic situation. Although its easy to just point a finger at the dispatch, I think there was a lot of things that just didnt work.
That second call made my blood boil. What an egotistical, condescending, vain PRICK. That operator stayed so composed, I'm seriously impressed because she was literally being belittled and made fun of the entire call.
I think a professional should be able to handle that and whatever else is thrown at them. It's important not to piss off someone who is emotionally unstable and violent. It's not worth losing composure.
I blame the officer at Kyle's school. If they weren't so damn lazy and get their ass out of the car and properly search the van they would see him in distressed.
yeah.. i think that the dispatcher really didnt hear him so she sent police to the place..they should have searched the place on foot...so that u can hear the sounds..it was night the parking was quiet..you can hear everything if you try to listen..but not by sitting in your car..
Yes, he did the right thing, calling 911, if he call his parents, he probably would be alive, my heart is hurting for his parents, what a non sense death. So young.
Medal of honor for the operator who handled the 2nd call. I've worked tech support at a call center and I don't think I could have handled that kind of abuse over a call.
@@emilyfoy6956 I still don’t understand why they called 911 if she was dnr. The poor 911 operator was getting stressed out and frustrated that they weren’t doing anything to help.
@@samuellabrecque880 That was not the case tho the "Nurse" never said a word about DNR she said "Our policy" meaning that it doesn't matter if you are DNR or not they will not attempt nor have anyone else attempt CPR which is bullshit. I know nursing homes that won't do CPR regardless of having a DNR or not which is bullshit if you are a Nurse you know CPR and there is no reason to not try CPR to save a person's life. I could understand them not doing CPR on a person with a DNR but they blanket statement never provide any form of CPR.
@@larrymace2361 yeah like what if you just walk in there for like a minute then you all of a sudden pass out and need CPR. Like do they just sit there and watch you die because of their rules like tf? 🤦
@Serchic Rams if the patient already signed a DNR, they cant take it back once their dead/dying. They signed the DNR in the first place for a reason...they know they cant take it back if theyre dying.
@@briannas18473 they wouldn't know if she had a DNR or not, this was a heat of the moment thing, obviously the facility has a procedure in place that says they can't do CPR.
How could Kyles dispatcher not hear him. I could hear him perfectly. She really shouldn’t be working as a dispatcher if she doesn’t fulfil her duties smh.
I think what we heard was after them using technology to amplify the sound waves to make them audible that's prolly why he sounds so squeaky. I'm sure if she should of been able to hear him and still gave the wrong info, the investigation would of at least gotten her fired.
@@MandenTV Hate to break it to you but so are most 911 dispatchers. Being an incel will literally rot ur brain so far you think women even have inferior hearing LOL, please find some pussy so you can chill
This is the perfect example for why your channel is one of the best in " 911 call" genre: (last video) if you didn't share the information, that her family knew about this kind of practices in those situations of this facility, the rage would have haunt me forever.
That call from Kyle was heartbreaking!!! I can't believe she got her job back! So incredibly sad. The last dispatcher was amazing! She is what we hope to have at the other end of the phone in an emergency. She tried so hard for the dying lady.
@@KatieBellino yep. Even though she "cOuLd NoT hEaR" the first call the police still got to the right parking lot and if she would have just told the police anything even remotely about a van they probably would have gotten him out.
Honestly I believe that a lot of rich brats are being sent through school with daddy’s money, becoming nurses because it’s a respectable high paying job that and that looks good on them. So they can snatch up well educated man and continue to live a posh life. Their reputation and image is more important then the people they’re meant to care for
I'm an RN at a hospital, and if a patient has a Do Not Resitate order signed (DNR)... a medical professional could/would lose their license to ever practice again. Patients have the right to choose or not to choose treatment, as medical professionals, we respect that right. Now, at the hospital, I would immediately give morphine to make the patient as comfortable as possible (unless they have an allergy to morphine) But, it's the first choice drug in respiratory distress. Drugs to make patients comfortable are NOT life-saving measures, therefor even a DNR patient can be given some medications. I heard the patients breathing during the call...I would imagine she had a severe stroke and would have been beyond saving. But, without a DNR, she should have been treated immediately. I understand the 911 operators' frustration, and NO facility should DENY their employees to render first aid unless the patient is a DNR, the operator didn't know if the patient had a DNR or not, but the Nurse certainly should have known that and relayed it to the 911 operator. I really hate to sound snobby, but the nurses at a nursing home or assisted living, are usually the nurses that can't cut it in a hospital. They only feel comfortable passing out medication in a paper cup. They are usually the ones that are unable to assess a patient, figure out what's wrong in 2 seconds, and act in an instant to any emergency.
@@danni1993 THANK YOU you should have put that by itself as a headliner so everyone can see it bc some people don't understand. I'm 69 and a DNR and don't want any machines or transfusions not bc of religious beliefs I am Catholic but that's the what I want. I have no health problems right now.
@@danni1993 yeah..i know its hard for others to hear but if she asked for no resuscitative (sp? Stupid phone..) efforts, as her family indicated, they have no choice but to respect her wishes. Id be furious at that age if they'd brought me back to life. Let me go in my sleep like that man.
I feel so bad for Kyle, and his parents and it is disturbing just how mishandled his call was. I feel the dispatcher could have prevented his death and I don’t understand why she said she didn’t understand because we could hear it clearly and I have trouble hearing
She didn’t care!! That death is definitely on her hands cause he gave her detailed information to find him they just didn’t relay to cops which is so sad I feel he would have lived if instead of calling 911 he called home and told his mom or dad!
@@crazy89jp I had to call 911 one time because someone was trying to get in my house (I’m 15) and it was so scary. And since they couldn’t find the guy who did it they told me it was a salesman and made me feel stupid and I know it wasn’t a salesman because I saw everything, they need to be trained better
the first call was a bit unclear at least for me, maybe she thought the kid was joking... imo. the mistake probably is the officer lady didnt pass the new information to the dispatched officers/ the dispatched were too lazy to investigate the sorrounding. all in all most of it due to bad luck imo.
@@godohembon5697 Yeah but in a job that involves life or death, you should always give the benefit of doubt. She was horrible and I hope she feels guilty and responsible for the rest of her life.
the story about the kid that got stuck in his van is the first one of these that’s really almost brought me to tears, and i’ve been listening to them for like two hours tonight. they really failed him.
damn if I was that dispatcher and they didn't fire me, I'd just quit this job by myself!! idk if I'd be able to get over smth like that. it was not an accident.. it was not a case that she tried her best but it just wasn't enough.. it was a case of a wronful death that could've been easily avoided!! that second call that he said tell my mom I love her etc... just broke my heart :(
@@swedishgirl666 for the old lady one... If the old lady was DNR and wanted to pass peacefully, why call emergency services? They didn't know for sure whether she was DNR or not, so their policy was don't do CPR but call 911 to have them come do CPR? Nah that's dumb.
@@tywarren7375 The nurse didn't mention a DNR once during that call though. Completely incompetent to not bring it up right away, as 911 does respect DNR. But no one there seemed to think about telling the dispatcher. Why call 911 at all if they aren't going to tell them anything?
@@amylindsay7681 if that is the case then that should be told to the dispatcher. I feel so bad for that dispatcher. Her mental health after that call......that information would have saved her a lot of distress
I'm a CNA and Certified in BLS CPR and, if I'd been told by that dispatcher that I could do the CPR without legal repercussions, I'd have jumped in in a heartbeat. I've seen the elderly die and I know some facilities don't allow CNA's to perform CPR rather you're certified or not but that facility is ridiculous! I mean, I got frustrated with a facility I worked at for not have a AED on premises but we at least rotated out on CPR and didn't stop until the paramedics arrived and took over
The last one with the lady in the nursing home was awful. I can not believe that they just let her die and her own family found nothing wrong with what they refused to do. Its just sad. I would hope if that were my mother someone would have helped her.
This is true although he did get the police involved I believe that he should haven’t done it in the first place and he was so disrespectful not even disrespectful I don’t even have the words to describe him
I know a man exactly like "Charles" !!! Upon meeting him the first year around people he pretends to be a good person. After that The DEMONIC MONSTER COMES OUT WHICH IS HIS TRUE SELF! He uses everyone he cans, and lies to get what he wants! Now he's lost both legs, has no friends or Family left!!!!
That last call has me FURIOUS! Not one time did any of those people tell dispatch she had a DNR. If that was her wishes maybe that should’ve been mentioned.
The last call really made me mad. I couldn’t believe how blasé the nurse was about letting the lady die and the man who wanted to kill his wife was so annoying.
She had a DNR and her family agreed. They should have never called 911 in the first place. It's unfortunate to hear but she wanted to go the way she wanted to go...naturally.
@@josieday8476 Also, they are held liable by families for injuries inflicted to the deceased. CPR would absolutely break ribs. Regardless, like you said, with a DNR 911 should never have been called.
@@cdc194 my husbands aunt just passed from terminal cancer. She didnt have a dnr so we had to call hospice and my mother in law dis cpr on her even though we knew it wouldnt bring her back. My mother in law said she will never forget the feeling of her ribs breaking while doing cpr.
Sounds to me like the last story, someone wanted their inheritance more than their Mom. As a former dispatcher I have nothing but mad props for the dispatcher. Brilliant woman. I'm sure she felt like tearing their heads completely off and well, you know the rest.
I am heartbroken hearing the last one... When she said, *any human being*. I friggin felt her pain. I thank you for everything that you would have done...💙 May God bless u
@@user-wc1st1yb1v I think is the old case of mom needs to die so I can get the inheritance. I mean the daughter know that her mother has a heart condition that will need to CPR be performed in order to save her life and she puts her mother in a care facility that has a No CPR by staff policy....I think it makes realy suspicious.
Just found this channel and now I'm stuck listening to it. Its amazing and shows how cold hearted people can be and that there are evil people that walk among us. Always be vigilant and watch your surroundings and always pay attention to your surroundings. Things can happen in split second that can and will change your world. God bless you all
@@manicmode DNR means you don't try to bring someone back should they die. It doesn't mean you don't give them necessary medical attention while they're still alive, so that they definitely die. This woman hadn't stopped breathing, she was struggling to breathe, which does not constitute a DNR request being activated. She had not refused medical treatment.
@@loud6037 Actually I'm pretty sure a DNR means you don't perform CPR in any case, since the need to perform CPR means they are unconscious and not breathing on their own. DNR is Do Not Resuscitate, CPR is Cardiopulmonary Resuscitation. If she had a DNR they absolutely did the right thing.
@@vaudevilleandvariety She was breathing when they called 911. The CPR was to help assist her breathing until paramedics got there, not restart it. DNR orders only apply if the heart stops beating or if the person stops breathing, unless it specifies that you don't want medical treatment in any emergency. And if the nurse had that information, why did she frustrate the situation instead of giving it to 911?
@@loud6037 That depends on the state and type of DNR. Some states have a DNR "assist" that allows for life-saving measures in some cases, but not all, and it is a specific kind of DNR that is not typical. Because her breaths were at fewer than 3 a minute, she is not actually breathing enough to keep herself alive. CPR should not be performed if a person is still breathing enough to sustain life. The very fact that it was necessary means that a DNR would stand and CPR should not be performed. Most DNRs explicitly state that CPR, the act, should never be performed, regardless of the state of the patient, because once CPR is necessary a person is far enough gone for the reason for their DNR to take precedence, usually the desire for a painless natural death. Other forms of comfort care are permitted like medications and emotional support, and we do hear in this case that they put the patient in position and have people with her. They ask all these questions very specifically when you sign a DNR, and I know in the case of the ones I've seen, CPR is not permitted because the very fact that they need CPR in order to stay alive means that they require resuscitation, thus "do not resuscitate" and the DNR allows them to pass peacefully. Otherwise every DNR case would require CPR until the patient was declared legally dead (a bystander cannot legally say that the patient's heart has stopped, it has to be confirmed by medical personnel), which goes against any reason for having a DNR in the first place. I don't know why the nurse wouldn't mention a DNR, I'm not commenting on this situation in particular, just the laws regarding DNRs.
Dear God in Heaven, Kyles 911 call .........I can't even imagine his poor mother hearing her baby speak those words on that call. That story is gonna stick with me Urmaker for a very long time. 🙏😢😢
It's absolutely infuriating that the senior citizen home refused to help their resident and, in turn, just sat back and watched her die! They should be shut down and have murder charges brought against them!!
Google what a DNR is before you call for their heads. The fact that the family was not upset over what happened should tell you you're missing something.
@battheman777 maybe you should google this specific case before you speak...there was massive confusion as to if she had a DNR or not. The ONLY thing that was clear is this specific home didn't have to provide "life saving measures" to its residents. There's obviously a lot more to this specific situation than just that but that was their main stance. Like I said, google this specific case before you assume...
@@elizabethd8147you just proved @battheman777 's point though... if it was well known that the facility wouldn't provide life savings measures and the family's statement shows they, along with the elderly woman, had knowledge of that policy then, unfortunately, the facility didn't do anything wrong in not wanting to perform CPR. If they had, they would have risked being sued because they, most likely, had the woman sign forms dictating their policy and they would have been going against their policy. The only thing I'm confused about is, why did they call 911 then? I can only imagine it is because others could perform CPR but the facility staff could not. What a horrible situation and policy.
There is absolutely a difference between dying a natural death with no interference and slowly choking to death on your lunch. I cannot possibly imagine being okay with knowing that my family member went like that.
The woman asked to. She could have potentially suffered more by living after receiving CPR . At her age she likely would of died within the year or coming years and it'd be more painful and slow than the one she had experienced.
@@User-yu8er choking is one of the most horrible ways i can think of to die. I would rather be shot . I would not wish that on my worst enemy. Most older people just die in their sleep. They should put that nurse in prison and yank her license. The facility should be made to change policies or shut down. And her kids should be ashamed.
@@briannas18473 I wouldn't think cpr or the H maneuver due to food lodged in a person's throat would fall under DNR. I would want help getting an airway going and getting food out of my throat even with a DNR. To me a DNR means AFTER you have stopped breathing completely with no heartbeat they do not resuscitate you. Not to let you slowly choke to death. It costs to be in a facility like that. Maybe her kids were glad so they could get her inheritance. And the nurse obviously didn't give a care. Cold hearted bunch the lot of them. God bless the 911 operator for caring.
@@RepentfollowJesus The family of the old woman said that if something like that were to happen, that the staff would just let it happen because its what the woman wanted. That's exactly why even her friends wouldn't do anything because they knew she wanted to be let go of.
Literally all the nurse had to do was say “she’s DNR,” it seems the facility didn’t make the original 911 call, but dear lord they stressed that poor operator for no reason.
@SmartControls The nurse wasn't the one who called, I think it was a resident that called. And then the phone got passed on to a worker or the nurse. I think a frantic resident called 911 and when she didn't know enough info she found a worker and passed the phone on. But the nurse could have informed dispatcher that the patient was DNR. That call definitely had me worked up for no reason too.
Why? For following HER WISHES?? I can't believe this has to be spelled out for people- she DID NOT WANT prolonged care, that's WHY she signed the DNR!! Jesus Christ. Idiots.
I mean, if she really was a nurse, she must’ve been one that just doesn’t care, which is sad. I live in California and my mom is a respiratory therapist. She needed a CPR certificate to work and I’m pretty sure the nurses did too. Heck, my step dad needed a CPR certificate to start coaching at my brother’s school. The fact that she said she couldn’t do it is complete bull crap.
My only thoughts are, did she know the lady was dnr. If so she did the right thing. Or was it the facilities rule to never perform cpr on any person there. If so they should be shut down
@@benjaminshiffman8734 The womans family specifically said she did not want to live with life support or anything like it if that was the only thing keeping her alive. CPR does not fall under that category. Also, the protocal there is to not do CPR, the nurses/staff most likely did not know off-hand that she was. My patient was DNR and she had a few papers that were noterized & we kept them near her bedside but if I wasn't taking care of only her everday then I wouldn't have known. Granted some people have the bracelets or tags of some kind but I would believe the nurse would say that to the 911 operator rather then flat out refusing to help the poor woman.
That last one really irritated me “handled the situation correctly” for real? They just stood there and watched her die “Oh no I can’t do CPR our boss won’t let us oh no my job is worth so much more than this lady’s life.” I was so irritated by that because no one was willing to save this lady’s life and that’s horrible.
At one of the nursing homes I worked at the nurses and med aides we're the only ones who could do CPR a lot of the CNAs did not agree with this because we knew how too. I thought to myself that was really dumb because I'm not going to wait for them to come do CPR when I know how.
@@misfitbrit1989 yes but you would also state that they have a DNR if it was so. The fact they didn't makes it seem it's just a fucked up facility policy.
@@sammiegrace93 True enough. He prefaced it be saying that care center had some weird polices. I'm a ER nurse now but when I had my STNA license working at a few different nursing homes, we performed CPR on anyone who needed it unless there was a DNR order listed. I've never heard of such an insane policy that you can't perform CPR...the one nurse wouldn't even flag down someone on the street so what the hell did she expect 911 to do? Unless they were super close, no way that lady was going to make it without help first.
She had signed a Do Not Resuscitate order and the employees of the facility had no option but to abide by her wishes. I'm sure anyone who tried to resuscitate the patient would have lost her job because it would have been going directly against the wishes of the patient. I'm sure every employee of the facility was more than willing to save her life but the order THE PATIENT signed prevented them from doing so.
My dick is unbelievably small, But if this was the case then the nurses should have know this and they should have told the dispatcher this. If they had they would have saved everyone a bunch of time and effort.
Text from the facility’s “controversial” policy in regard to on-site treatment is explained at the beginning of that section - it’s shown on-screen & narrated. Bottom line: in an emergency, the staff calls 911 and waits. When the dispatcher caught the gist of it she stopped trying to get the nurses to act like human beings. The term DNR isn’t mentioned. The dispatcher was a champion for Lorraine, though; she fought the good fight. As angry as I was every time someone said “She’s in the dining room” & I had a visual punch in the gut of the poor woman splayed on the floor amid her last meal. Very likely not the circumstance her family had in mind when considering a peaceful, dignified death. I can’t fault them for wanting what we all do, though.
I'm always baffled at why these people have such trouble hearing each other. The dispatcher always needs to have things spelled out for them, and who is able to do that in a panic state of mind?! For real?
I used to think the same way, but I understand now that the dispatcher isn't in a sound proof room. They are in a room with several dispatchers, all talking at the same time. They repeat questions to keep the caller on the phone, plus, it's to verify the answers to their questions.
@@b3anst Did you miss the part about him being drunk and hurting "the one he loves"? I feel for these people and hope i'll never have to make one of these calls but its no excuse to just berate the 911 operator. Did you even listen to the call? At all? I dont feel an ounce of sympathy for that man.
That happened to me once. A 112 operator telling me to hold a wound on a stranger bleeding profusely. I couldn’t do it. Lucky he’s fine. However, sometimes you just CANT. I’m grateful for that amazing operator though. She’s a queen
That last one hits kinda close to home. At the nursing home I work at a resident told my friend that she was having a hard time breathing, so she followed protocol and told a nurse and the nurse just told them that she'll be fine and told her to put her to bed. She died in her sleep that night.
They didn't know if she had one or not, nor did the family so CPR should have been performed. Things like this should be known and disclosed to begin with to prevent an issue like this.
My daughter used to work at an alzheiner/dementia home and that facility had an DNR for all residents, therefore the employees could not legally perform CPR on any of the residents.
@@rebeccaswift7588 The problem is if people have a DNR, you know about it, you pass it on to any other medical/emergency personnel when an emergency happens that x patient is DNR. The fact that she didn't say it is worrying.
Kyle's story made me cry then get so pissed off! How could that woman get her job back? She is responsible for his death! And nurses that refuse to save lives ARE NOT Nurses!
Mr Jones and me and you know this how? It literally stated in the video that they were unsure if she had a DNR. I am a nurse, I’m an RN and that call was bullshit. If the plan was to let her die then why even call 911? It makes no sense at all.. those people had zero clue what they were doing. Also it appeared the lady began choking while eating, that is NOT a natural cause of death. That’s not peacefully dying naturally.. I feel like you posted that comment because you’ve read others saying it. But YOU need to educate yourself, there was so much wrong with that and how it was handled.
@@alyssakaye9329 for the record, for all of that interrupting the 911 operator did. She missed a VERY CRUCIAL point. The lady was in the dining room and was eating when this happened. She was told (they tried to tell her for all of her interrupting) at least 3 times. The very FIRST thing, the most obvious question should have been "could she be choking?" Had they done CPR on a choking patient, they would've lodged the food item further. The 911 operator, for all her gusto, missed the very first thing she was told because she was interrupting the hell out of everyone. CPR is contraindicated for choking. She should have been giving instructions on the Heimlich maneuver. Hell, the year this happened, CPR training was to do two rescue breaths before doing chest compressions. This 911 operator failed. Her intent was courageous, but whomever would've done CPR, may have actually been responsible for the lady's death.
"First I need your address, then I'll shut up"
That lady's got some sass
Neon Flaire
The call back is hilarious. Lol
“Oh this is 911. I just wanted to chat.”
@@emmarie1725 yeah, that's pretty much how it went
@spooky katt and you're a dumbass because she didnt do anything wrong since the guy was fucking drunk so literally anything can set him off. Its thanks to idiots like you that this type of discrimination exists
@spooky katt how do you know that talking to a male wouldn't have antagonized him? He was intoxicated/irritated seems there was no reasoning with him.
@@Mariomario-gt4oy Oh come on no need to be a pussy about it
Charles is the most cooperative-uncooperative criminal I've ever heard
Ohhh boy you havent seen Debra Jeter yet. One of the most BLUNT killers ever
@@Lloyd_Will absolutely right human
eugenia palacios “I work at the 911 center.” “Oh, good. Send a cop out here before I kill my wife.” Not a good situation by any means but I heard that and snorted
Lol true...
He's a gawd dammed idiot from the toes up. Mean drunk that forgot to drink his misery and drinks sh*t instead.
That last dispatcher is a damn fine example of what every 911 dispatcher should be. Clear, calm, but stern. Taking charge with only her words, I respect the shit out of people like her.
@@samiraaa.5345 literally one aha
@@samiraaa.5345 oh boy hunny
Well said. She was trying hard to dave her. God bless her
The dispatcher in the last call was completely out of line. It's a violation of HIPPA (laws that protect patients healthcare privacy) for the nurse to state that the woman had a DNR order, something that she signed when she entered into the facility. Something the facility also requires upon admission. The nurse made that much very clear. The fact is this dispatcher has some sort of attachment disorder and had the nerve to act as though this nurse was inhuman for not intervening by doing CPR to save this woman from the peaceful and quick death that this 80 something year old woman wanted. Shame on you dispatcher. Not to mention that doing CPR on someone so old, especially if uncertified is likely to cause a fracture or break in the sternum. I for one wouldn't want to break someone's bones, especially an elderly woman to "save them" from inevitable death. Even if you didn't fracture their sternum, doing CPR on anyone with a DNR is considered assault. You will go to jail, you will lose your medical license and you will pay the state hefty fines. At least the family had some common sense.
Victorious NY ok but why did they call 911 right away instead just let her die “in peace” and after that call. That has no sense and what will you do in that situation “Oh ok then let her die” the dispatcher is just a human like you and me that was rude of your part she was trying to save her because that’s why you call 911 an emergency in where someone is in great danger.
I deeply admire the sense of urgency from the last dispatcher. I despise the dispatcher that let the poor boy Kyle die in his vehicle from incompetence.
Too bad someone like the last duspatcher hadn't been the one who took Kyle's car.
@irmagherd3594i think you need to reread the comment
the dispatcher and was put on leave and returned back to work,I couldn't ,I'd feel so bad,I'd have to resign,
@Irma Gherd good news, your shift has tripled to support the building efforts of nuclear resistant bunkers for the elite ruling class.
@Irma Gherd Russia vs Ukraine no one wins .
The women who took kyle's calls shouldve been fired and thrown in jail
@@CoconutAdventurez how the fuck can you laugh at that kid dying what the fuck is wrong with you if she gave the right information that he gave her he couldve lived
Ryan Wright accidents happen and the fact that you’re laughing over a death is beyond belief. have fun rotting in hell
@@CoconutAdventurez WHAT THE FUCK IS WRONG WITH YOU
@@gamingwithnoah7586 i bet if it was his kid he wont say the same he is a cold hearted person
Ryan Wright you’re just straight fucking stupid, and the dispatcher shouldn’t be fired, she should be rotting in prison for murdering a teenage boy.
I’m straight up crying over Kyle. He did everything right. Everything you are supposed to do during an emergency. His death was so preventable.
Well said..
Wish he called parents
I live in Cincinnati, I feel like the whole city was heartbroken over it, rightfully.
@@kimberlybahrs7165 - That's what I was thinking also. Maybe with the hands-free feature he could only call 911 ? I don't know what kind of phone he had or what the hands-free feature allowed him to do. That dispatcher should not ever have been allowed to return to that job. She shouldn't even be a dog walker. This is the most senseless, preventable accident I've ever heard of. And I wonder if they had the van checked out - maybe there was something wrong with that back seat if it tipped over so easily.
@@caseyna7170 - Yes, it must be horrible to be so close to such a preventable tragedy. I feel sorry for everyone.
I cried so hard listening to this boy say “Tell my mom I love her” “I’m almost dead...”. I’m a mom and this tragedy breaks my heart.
Rebecculous that’s cool.
Ryan Wright the fuck is wrong with u?
Felix Thomas he’s a troll
@@fthommo ppl try too much to be edgy these days, dw he probably has a lack of attention due to his dad leaving for milk 7 years ago and his business trip mom
Bruh this Ryan piece of shit is everywhere
that last operator was pure gold. she should've handled Kyle's call. and it sounds to me like the family of the last lady really wanted her to stop wasting their inheritance at the facility and get the money from her will ASAP. otherwise they would've been just as outraged as any normal person.
That isn't necessarily clear. My grandmother has a DNR and has made it crystal clear to me multiple times for years she wants no life saving intervention. She has also told the doctors though and carries a DNR order in her purse at all times and has one on the fridge. She is scared of having a stroke or something in public and a stranger saving her. But she has all this legal paperwork about it. Proir to that I went to visit her 5 years ago and found she had had a stroke. I called 911. They gave her a clot buster and she had no lasting issues. She was upset with me for some time after but I think has forgiven me now. In the hospital she kept begging the nurses to kill her. She lives a good life and is pretty healthy, still drives etc. But she is a widow and is tired. Her main fear is being incapacitated in a care home, or in one at all. She likes to live alone. I do all her stuff and talk to her everyday. She has lead a healthy life and doesn't want to linger in pain or illness. I hope if other people see this video and have that wish they make it very clear to family and doctors like my grandmother has. It would still be hard to live with if I found her needing help and was forced to abide her wishes of not getting the help.
Sorry when on a novel there :-) just people do have these wishes and make them clear to family an it is hard. She should have had a legal DNR though if that was the case, it is a bit odd if her daughter was a nurse she should have know that.
The very first thing the facility should have said in the call was that the lady had a DNR it would have saved so much time . I feel so bad for the other residents who were watching and listening to that call ....911 does understand a DNR but not once was it said instead they looked like cold hearted people
@@FoxRogers One of the things that a DNR doesn’t cover is choking on effing food! A DNR means Do Not Resuscitate, ie. If their heart stops they don’t want a defibrillator used...things like that. If she cut herself and hit and artery, would they have let her just bleed out too? This was a gross perversion of what a DNR is.
I was a dispatcher for over 20 years and that nurse had me fuming. What I don't understand is why 911 was called if they wouldn't do anything for that poor woman? And why didn't the nurse mention the DNR? As Pogo Chick pointed out, it was used way out of context, anyway. In this case, if it was choking, the DNR wouldn't apply, would it? I could tell that dispatcher was pissed, and rightly so.
Money won't change a single damn thing in this story, not even a minor thing. The kid is dead.
I can't imagine Kyle's parents tracking his sons car and than finding their 15 years old son dead omg...
@Andrew It was probably his sudden weight shift on an unsteady seat. If it wasn't sturdy and he was in a hurry honestly anything could've happened, we don't know.
Yup
@Andrew Fault of the seat - not Kyle.
Shane Senha so heartbreaking
@Andrew you would be surprised. Anything can happen by complete accident.
Kyle's case broke my heart. He was failed by so many people.
Literally crying in my room at 4am lmao
@@just_kayla3219 I feel this to much
His father carries around the "what if"..knowing he would've been able to quickly locate and save his son while the "help" bumbled around aimlessly. Heartbreaking.
He was so smart too! Realty resourceful and said all the right things as clearly as possible. I can’t believe it didn’t save his life. His poor poor parentsz
@@veggiemonkie5041 TOO much.
Ugh, Kyle's dispatcher should face some kind of consequences.
I could literally hear her nasty ass attitude when she spoke back within seconds. She was just a bitch.
They're suing the dispatcher and 4 more
Yeah
Uhh she pissed me the hell off !
I cried i had faith he would live..my mind wasn't even thinking ab him passing away...hes only 2 years older then me I cried in only 2 seconds literally TWO SECONDS im still sad🥺wth dude
when he said “i want to kill her so bad” and then “oh she’s right next to me” i literally got chills that’s terrible
i feel bad for laughing since i have 0 context when reading this
After I listened to that, I was wondering what his wife was doing while she's sitting right next to her crazy husband as he's on a call with a 911 operator; casually talking about wanting to kill her and that he wants her dead. Like wtf. What is she doing at this time? Is she sitting there crying while just listening to her husband talk about killing her? Is she passed out on the couch from the stab wound and not hearing him talk about it? I want to know what was she doing during that call
@@Tyler.254 i believe at the time of him saying that she was already dead 😶
@@vee5935 she didn’t die…
@@user-ni4bc2bm7c you’re right my bad! when i commented that second comment on this i was thinking this was a different call
Poor Kyle. He did everything he possibly could and did it in a very logical, clear way. There is NO WAY this operator should have her job, much less be in that field of work. He literally gave her his location down to the t.
Cara Sanders the officer was trying their best they couldn’t hear him clearly they were trying their best and did it the way they had been told to
@@natalina8593 They could absolutely hear him clearly. There is no excuse for this boy's death.
Natology ok here some facts. If I had this running in the background while I’m drawing and I can CLEARLY hear what he’s saying without looking at the screen I believe the dispatcher could clearly hear him as well, and when he was just straight out giving information in complete silence where the dispatch could DEFINITELY hear him and they didn’t even try giving that information to the police definitely shows this person doesn’t deserve this job, for all we know it could definitely happen again... that poor kid and his family had to suffer and his family definitely suffers still. I agree that if he called his family he definitely had a better chance of living but since he couldn’t reach his phone 911 was the only thing he could use, and the dispatcher didn’t even try.
Or he could’ve call her mom
What crushed him? If we could hear clearly on this call why couldn't the dispatcher?
That kyle story shows that some people don't need to work as dispatcher or police. Both sides were to blame for his death. Everyone involved needed to lose their job.
yeah but, as usually happens, people in law enforcement-related fields "can do no wrong" or so it's seen by all their colleagues, and so it's no surprise to me that nothing happened to any of them.
Some cops and or law enforcement should not be in the position they are in. I completely agree
The lazy pigs couldn't step away from their lip synch challenge and box of donuts
That one pissed me off all they had to do was listen and relay the right information or the the lazy cops to get out the car he did say he was stuck in the van but she didn't listen
911 operators are terrible I’ve had several bad experiences
Everyone's talking about Kyle, but I'm still not over how weird it is that that Charles guy flip-flopped so easily between berating the operators and calling them "ma'am". What a psycho.
Or how he told her to shut up, and then berrated her for not talking to him
I've known a person like this. It's a way of setting themselves up to get angry when someone has done nothing wrong. People like this are the most terrifying because you start to question everything you do after a while.
@@kellybeck4579 For sure. My ex was exactly like that, would flip flop between rage at me "talking back" to asking me to say something because if I wasn't defending myself then it meant I was guilty. you start to tiptoe around every topic, you have to think 100 times about every conversation and which route it could take if you say this, will x happen? or will y happen? what if it's a combination of the two? what if it's neither? People like that really mess you up for a long time.
@@jesswood2393 I'm so sorry that happened to you. Are you doing better now?
I thought he was telling his wife to shut up... jesus what a nutjob.
The last dispatcher is an angel & I appreciate the fact that she tried her hardest to save the patient, even though she didn't want her life prolonged with CPR.
I know, she is an absolute hero!
Even if the woman had signed a "Do Not Resuscitate" the nurse still came off as a complete moron. She had zero communications skills, which you don't want in a nurse, and didn't seem to know what was going on around her. Honestly, I began to think that at the end the narrator was going to say "Plot twist, that wasn't a nurse but rather one of the elderly residents."
If i was that dispatcher i would have gone to that home and defibrillated that bitch so hard her heart would stop and then laugh as her colleagues just stand there and watch her die.
What a POS.
@@1foolishcaribou195I imagined a monkey on a unicycle in her brain during this whole call
Kyle: Screams for help and claims that he is going to die
Dispatcher: That was probably the wind or something
I live in Cincinnati. This was everywhere. It was so scary. I never heard the 911 tape until now. Everyone involved shouldnt be free!! They all should’ve went to jail.
Stop eating all your donuts and save some for the kid
That one made me cry because he was only 16 and it broke me at the fact that, had the call been relayed, he could have been helped.
i hate listening to this dispatcher, is she sent to jail for this?
@@bertomarino4558 I don't think she was charged.
Kyle shouldn’t be dead that dispatcher killed him . The poor boy did everything in his power to save his own life but the dispatcher failed him . She deserves to go to jail.
YES, YES, YES!!!!!!!!!!!!!
Yep and she should be forced to listen to this call playing in a loop 24/7!
AGREED!!!
Kyle's call had me in tears.
As sad as it is she made a mistake and I feel sad that she has to live with what happened.
The dispatcher for the senior center call was amazing and tried literally every idea. She needs a raise
And the staff all need to be fired & jailed. Like you know damn well they'd change their tune if they were the ones in need of assistance.
@@heather9506 No, they don't. The woman was a DNR and her family was fine with her death. When she entered the home she signed a legal form for no CPR. When it was her time she wanted to go and she went. Her family is at peace and hold nothing against the home.
A raise and a praise, yea
I honestly don't understand why they wouldn't just do the cpr to save her..like wtf 🙆 smh
Working in a retirement home we have a lot who has signed a form so we can’t do CPR but in that case we don’t contact 911. We just let them die
Being a nurse myself that last call has my blood boiling! I can't believe these people seriously refused to break this nursing home's so-called "protocol" to help that woman in dire need. I wouldn't be able to sleep at night knowing I let someone die when I could have done something to save them. If that nurse is afraid of losing her job over saving a life she is in the wrong profession!!! More importantly the nursing home needs to be shut down immediately for running a business with inhumane practice! They should all be in jail!
Something really wrong about that place. Had nothing to do with any DNR. That policy. And how the "nurse" straight up said she wasn't gonna let any other resident do CPR even if they were willing. Plus, if the lady did have DNR and that's what this was really about, respecting her wishes, the nurse would have told the dispatcher that, and there wouldn't even be a 911 call.
Nursing home staff aren't real nurses.
The woman wanted to die naturally. I know it would’ve been hard to let that happen, but in the end, it is what she wanted.
@@niffleheim5630 , naturally? On the kitchen floor? Being surrounded by your neighbors in the moment of last breath. Whatever man.
I wish I die in my bed, rather than that circuit.
Relax. Protocol was that he had a dnr and being her age or older in the facility. The dispatcher had no idea so as a nurse im sure you understand what a DNR means?
The 16 year old boy was trying so hard to live- heartbreaking.
He knew his death was coming 😭
Karen Thomas 😢😢😢
Wilma ohgohojouoguohouououoioh Jim
I cried when I heard about this
it got me fucked up
The boy in the van made me cry. That dispatcher failed him completely. That was absolutely heartbreaking. He knew he was going to die and wanted his mother to know he loved her. They should not have been allowed to continue being a dispatcher. That boy wouldn’t have died if it wasn’t for that colossal screw up. I hope the parents won the lawsuit.
Yes not once but twice!!! wtf seriously....disgraceful
That dispatcher should be ashamed of herself! She's got no conscious... She doesn't even feel guilty. Obviously
Yeah this is a horrible police service
The dispatcher should DEFINITELY have lost her job!!!! I HOPE that she is haunted every night for the rest of her life by poor Kyle's voice imploring her to "HELP ME BEFORE I DIE"
Absolutely breaks my heart!!! I cannot even begin to understand how his parents have dealt with this loss KNOWING it could have been avoided, not once(with his first call) not twice (with his second call) not 3 times (with police first showing up) but FOUR chances they had to save this poor boy (police STILL on scene and dispatcher having a description of vehicle) it TRULY baffles th he mind how something like this could happen...? RiH sweet angel
I am absolutely appalled by this case. Those dispatchers were unbelievably incompetent.
The dispatcher really said she is going to die and the girl on the phone just replied with yeeaah.. like wtf
The fact that nobody is willing to even care to help is whats disturbing...
ikr. i'm disgusted...
@@e36fanatics i could hear even from the start that bitch could careless..u can hear her apathy
There is a very good reason for why this lady died without any thing being done and I totally understand her family..some people don't realize what goes on when this happens
So disturbing
The operator on the phone with Charles (the guy who wanted to kill his wife) should be given a medal! She kept her cool, kept him calm, found a way to turn the conversation around and get him to do what she needed him to do. Well done, lady! Well done!
I felt the dispatcher on the phone with the assisted living place. She was SOOOOOOO frustrated that I could feel it through the phone.
The dispatcher RETURNED TO WORK!?!?!?!?!? WTF she should be charged with a crime
@@fernandolomas6635 Do you not understand what dispatchers are? Dispatchers are not part of law enforcement. They are just as related to firefighters as to police officers. It's terrible that he died but if the DISPATCHER were to give the correct information he would have been found. People love to hate the police nowadays.
@@Ejwats I hate police, I had to call 911 because someone tried to break into my house when I was home alone (im 14) and since they couldn’t find the dude they told me it was a salesman. And that was so scary and that’s not the only bad story I have about police. I understand they couldn’t find them but making me feel like I’m not safe is so annoying
@@ivy_bird7256 Well what did they ask you and what did you say.
@@Ejwats I think that "someone is trying break into my house" is enough of a clue to think that something's wrong there.
@@Ejwats I'm not sure where your point is relevant.
They specifically said the dispatcher should be charged with a crime.
And even with police, the ones in this situation also did not do their job. Granted they did not have all the info that should have bee granted but they also did not get out of the car at all to even investigate the source of the call
kyle was so detailed. so detailed. i’m so sorry, you deserved better kyle :(.
Its crazy. He literally couldn't have done any better. I wish he would have just called his parents. Poor kid
He literally described the car exactly and the cops shut their body cams off, dicked around in the parking lot for a little while and gave up - if the cops had simply been told "van", not even what color, Kyle would be alive.
The dispatcher just shrugged off this poor kid's dying words as a useless, inaudible call and those cops who showed up are probably kicking themselves for not looking hard enough
@@kameronharrington5478 what Kyle said and what the cops were told by the incompetent dispatcher are different. Had the dispatcher relayed the 2nd call he would be alive.
That operator should have a tennis racket through their throat and laughed at while they suffocate in there own blood
I don’t care if that makes me sound creepy, I’ll do it myself, if I had the time
That dispatcher literally didn’t care about him at all she should be fired for that she should be in jail that’s just wrong I heard him perfectly fine. And the fact that the officers didn’t even get out of their cars😔
Poor kid should've called his family. He attempted so many times man. That was so flippen sad to hear.
If Kyle had that last dispatcher, he would have lived. So sad.
I was thinking the same thing. I wish he had that last dispatcher, she probably would have drove there herself to save him if she had too. Heart breaking. I'm glad that at the very least it caused changes in how dispatcher are trained.
This young man died because of a 911 operator. 😥 May he rest in Peace. 🙏
OMG, that was one of the most horrible things i ever heard when it comes to a crime, so heartbreaking how he said "im almost dead, pls say my mum that i love her of i should die"!!! His words will follow me today, especially though we know that he probably survived that, if the 911 and the police would've took that JUST SERIOUS, but it was just a kid^^ ^^
What a painful way to go. My heart hurts for his family. I can’t imagine their pain and grief.
@@maryannhope8276 or she didnt hear him..there is no reason to not help someone in that kind of case...
Kyle's dispatcher should have been fired. That's too many mistakes.
It wasn’t her fault, she couldn’t hear him, but i agree that as a service, they can track the call to see whatever they needed.
Kyles dispatcher actually made me so angry, I can’t believe he died I was still hoping deep down the police officers found him or he had found a way to escape. It’s honestly so sad because his death could have been prevented. The dispatcher should honestly face further consequences. R.I.P Kyle.
And I agree and the vehicle manufacturer should be sued for making a vehicle that dangerous without a safety feature. How many kids and pets have died this way? Even small adults. Horrible.
Probably had a DNR... do not resuscitate . In that case, they can't do anything but if paramedics try and do get a pulse they can, so I'm told when my grandmother fell out. We understood they would not because as a result, they got a pulse, took to ER and PUT GER ON LIFE SUPPORT!!! That's what she did not want. She never regained consciousness and there we had to DECIDE TO REMOVE IT! SO WHST WAS THE POINT IN A DNR?!?!? I'm a nurse also!!
@@sharronpettis1486: I think you’re responding to the wrong comment.
You could hear the fear in his voice...
obviously but accidents with dispatchers will happen. the car company if anything should be sued. kyle should’ve been taken seriously obviously but accidents sadly happen all the damn time. even if she did help if ppl took too long to get to him he’d die too
"This lady is gonna die." "Yeah."
Who allows these people to work in such facilities?
I used to be in a facility where one resident attempted to kill another resident and nobody called 911. When the resident that was attacked said that she did not wan to be around the attacker, the staff said that she deserved what she got and that she would just have to deal with it. This was a residential facility for minors. I never understood several of the protocols that the facility used, but i do know i would never send anyone there even if i had to.
For real like it seems like the dispatcher cares more than the people calling 911
The nursing home i was at for a few months almost let me die as well
That one really hit close to home for me
If she had a DNR then the facility would have been going against their commitment to the patient/resident. As hard as it was to listen to the facility could have faced issues had it performed CPR on a resident that specifically said not to resuscitate her. My father had a DNR and that was the hardest thing to comply with, but their wishes have to be respected and followed.
That nurse is making me so angry. Even the way she's talking, as if she's falling asleep.
How can that even be ethically right it is ridiculous it made me so mad
I was raging at her as well but when he said that the facility was for people who don't want life prolonging measures taken I understood the situation better. If this is specifically what the old lady wanted, who are we to judge?
I could tell da dispatcher was getting upset too
I think I can kind of understand what the facility, or at least the video is stating the facility is for... but at some point the nurse should have very specifically stated to the 9-1-1 operator that the woman on the ground did, in fact, hold a legal DNR order. When the dispatcher is saying ‘we need to begin CPR right now or she will die’ and the nurse very defiantly states ‘no, I won’t do that’ it sounds like someone that has absolutely no desire to uphold the standards of the license she holds. And I have never heard of a facility that is strictly for people that have a DNR, so I’m sure that dispatcher hadn’t, either. Wouldn’t kill the nurse to mention it.... 😳
yeah exactly
I’m so mad at the dispatcher who was talking to Kyle. He definitely could’ve been saved. I can’t imagine what he was going through. That poor sweetheart.
That last call is infuriating. I’d give up my job in a heartbeat to save a life.
This comment seems to have got a lot of traction. I’d like to clarify, I have no medical training or experience, so I’m sure there are aspects of this that are more complicated. However, speaking from my personal perspective (which is limited and flawed) I would have a hard time NOT following instructions provided by 911. My comment is just my emotional response to the call.
The last one was infuriating and kinda funny seeing how stupid everyone is being while the operator is trying to solve the situation
I was so furious but then at the end they say she wanted not to be resuscitated. If those were her wishes then we can't be mad at the nurse.
Agreed. I wouldn't hesitate to do what the Operator tells me.
EDIT- Im not talking about knowing about a DNR. My natural reaction is to save unless someone/something states otherwise. I come by a stranger in danger, im acting.
I can't in good conscence just walk down a street, see a stranger pass out and go, "wait they may have a DNR"
The lady has a non resucitate contract. Which means if they had done CPR they could've been sued pretty bad by the family. It was crappy to listen to and pissed me off crazy, but they just followed the law.
It's actually a very common protocol for old age homes (at least in Canada). When my grandmother was admitted to one of those we got the option to choose CPR or not intervening when faced with life-threatening a medical emergency such as a fatal stroke. The families are always informed and get the option. Some elders want to not receive medical help as to not further their suffering. I understand why the nurse did that. This would of resulted in a law suit as the family and/or the patient choose to not receive CPR. It only prolongs their suffering in some cases.
It's sad that Kyle probably would be alive of he called his parents or literally anyone else for help but instead trusted that 911 and police would save him and they did nothing. RIP Kyle.
He couldn't call his parents. He was pinned and was only able to make the 911 call with the in car's emergency/onstar which doesn't have other numbers programed into it
Glad I read this, ive heard that call and DO NOT want to hear it again. Poor kid
I know. Its soo horrible. I cant imagine how his mother feels. He left that message for her.
I agree but sometimes you know how you're feeling and you need professionals to help or you'll die. I guess he didn't want to waste time calling his parents and rather 911 so the ambulance could be sent for his help. In those moments, every single second counts and he knew better how he was feeling and saved all his energy to speak so clearly and slowly and still lost the battle which was an easy won if the dispatcher cared like in the last call
I wish that dispatch got fired.. But it wasn't the cop's fault. They only can go on the info that the dispatch gave them..
The woman who responded to Kyle's 911 call should've been arrested. She is the reason he is dead. That poor baby. He knew he was dying and it broke my heart to hear him say "tell my mom i love her". It's so disgusting that the people we rely on the most to save us happen to be the ones who killed this poor boy. I also hope the police officers who responded to the scene and didn't even bother to get out of their vehicle were fired.
I’ve never supported cops I’ve hated them since I was like 7
@@chickinagg9141 Do you want a cookie? Nobody thinks you're cool
@@dylanzeigler6481 no I was actually just stating my opinion :) bet you believe everything the government says is safe for you
@@chickinagg9141 Your opinion is completely irrelevant :). I believe everything the government says is safe? How so?
@@dylanzeigler6481 says my opinion is irrelevant and then asks what I meant about my question. Alright then
The call about Lorraine was the most disturbing thing ever. It was so heartbreaking and I felt the operator was on point
The nurses at that facility also sound like their brains were starved of oxygen.....
@@evokaiyo If you had watched the whole video, you would hear that "it is unclear if she had a DNR order."
As far as I understood the whole call, he never said the old lady didn't wish to be resuscitated and there were no documents proving this statement. Only the family claims that this was her wish. Maybe it was, but it can also be that money played a role in this case. If so, filing a lawsuit would be a very bad idea, since investigations would prove if the lady had a DNR order or not.
@@evokaiyo exactly to avoid any kind of misunderstanding, to make sure the right thing will be done and my wishes will be fulfilled, I wrote a living will and advance health care direction when I was 25 years old.
I don't want to see my relatives in a stress situation, having to make a very serious decision without knowing what to do.
I guess that idiot place was afraid of a lawsuit if they tried CPR and broke ribs or something. But what about the lawsuit from letting someone die? And an RN can be sued too. 💸💸💸💸💸💸💸💸💸💸
Right? Especially that last one. She was either slow or just didn't give a shit.
Its fucked up yes. But with that DNR, that whole facility could have been sued out of business. That shits is no joke. All it would have taken is one nurse to do one pump on that ladies chest and all the other residents would have been looking for a new home.
The Kyle plush story always puts me in tears,he died thinking of his mom, he called the only people that could help and they failed him
I’ve heard the 911 call before and didn’t know the story I still thought it was awful. But knowing these details make me soooo upset.
That call made me so mad. They could have helped him. I wish someone would have passed by the van or something and helped or something. That upset me so much and that dispatcher went back to work! You could clearly hear him! Its not fair!
Two months before he died, Kyle came up with an idea that would make it easier for responders to find a caller's exact location. Smart kid, it's a terrible loss that shouldn't have happened.
I agree. I had tears in my eyes, and was like Kyle I'm sorry they failed you. :(
I hope that dispatcher got fired and is in a deep depression over this. Fuck that bitch. You could clearly hear him in the recording.
I can’t believe that young boy crying for help I think that dispatch let him down
Vickie Hardman I dispatch, no ones perfect however from what little experience I have this was a DEFINITE negligence on the operators end. The police , eh, they go on hundreds calls and depend on us to dispatch properly. Operator was given more than enough key info. Smh , i would have 0 faith in her skills after that!
Yeah, I don't think she should have gotten her job back. When people's lives literally depend on you, you cannot afford to not be "better safe than sorry" at all times...
I think the operators and the police should of lost their jobs. I could hear what kyle was saying so i dont understand how she couldnt. And as for the police they should of checked every car in the parking lot no matter how long it takes.
@@jamesbuchanan1390 they weren't giving the key info by the dispatcher. It's all on her.
@@xeedflarian9748 In the lack of definite information the officers should have checked but they never even got out of their car so they too carry the shared responsibility for his death. They were just plain lazy and ineffective.
I remember when the story came out when Kyle passed. I genuinely could not believe just how clueless and useless the 911 operators were.
The second guy who wanted to kill his wife “because she’s a drunk” had a blood alcohol level of .23. The fact that he was conscious, had coherent speech and could maintain a train of thought with that level of alcohol points to heavy, long-term alcohol abuse. I guess he can be a drunk, but she can’t.
I felt that. I'd never hurt anyone never had a dui. I don't even get drunk i just ride a good buzz. But i've been drinking so long that it requires a 6pack or few glasses of whiskey or more to get that buzz. I'm also 6'4 220lbs so that's part of it but no excuse for the tolerance i have built up. Time for a change.
After listening, that guy wasn't coherent at all he was really fucked up i've never been that bad damn.
I live 20 minutes from where this happened and remember it very well. So sad.
@@TheCnicus I drink about 6 or 7 shots of 100 proof vodka every night, and then wash it down with 2 beers, usually stronger stuff like IPAs 8-9% abv. According to the BAC calculator that would put me around .22 or so. Usually at that point I can still keep it together but my speech starts getting slurred and sometimes my memory gets hazy from the night before, which kind of scares me because alcohol can cause all sorts of dementia or mental health issues over the long term.
TheCnicus Good luck to you, buddy, if you decide to change things up. That stuff really takes a toll on the body after a while.
Carlos Matos Yeah, it really can. And on the body, too, of course. I’m very fortunate that I don’t have what I call the alcohol gene. Unfortunately, a lot of folks do, so for some the more they drink the more they want to keep drinking to keep that buzz going. I think people either have it or they don’t. Best to you.
Poor Kyle 😭 I wish he would have called his parents first.
Im sure he wished he could have.
Him telling the operator to tell his parents he loves them because he doesn't have much time left kills me. So unfair. I hope he's in a better place
Me too! They would have saved him. So sad.
He thought, he had a chance to get rescued & then go back to his parents.
What a sad story!!!
RiP Kyle!
I don't know if I heard it right. Was the dispatcher hearing-impaired???
Since my 1st language isn't English, but I speak it quite well,
it sounded like the dispatcher was hired, although her hearing was bad.
Please, tell me it isn't so!!!!
Kyle's death was so senseless. So sad that calling someone else other than 911 probably would have saved him.
I hope his family won the lawsuit and got every penny! They should also sue the pple who passed thise faulty van seats! That's horribly dangerous!!! RIP Kyle!
He couldn’t reach his phone because he was stuck so he called off of his car he could only called 911 he couldn’t have called anyone else that’s why he told him to tell his mom that he loved her
Poor thing should have called his mom or dad!!!
@@IamJhustla oh, of course, that's why he didn't call his parents! I hope that operator is haunted!!
So true smh that’s a shame 😒 on a good note guys sub to my channel!! We are a small TH-cam family looking for LOYAL subscribers to grow with us! We don’t have much now but we NEED subscribers!! Please support support support why not!!🤷🏼♀️
This is a collection of the most irritating emergency calls ever made. The last operator was a saint but the nurse was a pathetic individual.
Poor Kyle. The dispatcher and the police really failed him. smfh.
She should have never been able to return to work. I wish he would have called home instead.
It’s not really the police fault yes they should have gotten out of there cars to search but the operator gave them no information
When I was in hospital and I was feeling out of breath, I always dialed my mom who had found a sleeping place 5 minutes away from my stay instead of the hospital caretakers, since my mom would arrive sooner.....
I really hate Kyle’s story, I feel so sorry
@@NickJ01 it says, she failed to give them an additional info about the car
Maybe he could not dial the number of his parents anymore, he cannot move right? 911 is the easiest and fastest to dial but sad to say the dispatcher wasnt able to understand and hear what he was saying and i think when u call 911, its recorded, am i right? RIP Kyle, too young to die😔😔
We need more badass dispatchers like that one in the last story.
RAVEN'S REVENGE check out the dispatch call about a young girl, think she was like 6 or 8 or something when she found her brother after he commited suicide and called the cops. Her wailing “why did you do it” will stay with me forever. I can still hear it everytime i think about it. Very haunting :(
Fortunately there are lots of them!
@@Mysterio013 Thank you I'll be sure to look for it.
@@PPMOCRG Not where I live, unfortunately.
Quentin Beck that’s not a real recording and was made for dispatch training purposes. 😂
wow... the second one made me so scared and mad at the same time. He's mental...
I got so mad at the lady who answered Kyle, like wtf, she did not do her job right and because of that he is dead
RIGHT!! I wanted too cry when I was listening too him.. He gave all the information he could about the car. Makes me so mad.
It’s definitely her fault
@@crazy89jp it's so sad too think that these people are suppose too protect us.. It angers me so much.
He gave all the information and your telling me these fools could not get there, tge police did not even search the parking lot, calling his parents may have been better because police are stupid bro
@@jonathanwilson9902 I guess the first people you think of is the cops.. It would be my first thought.. Just so I know my parents are safe..
Kyle I am so sorry that everyone failed you the day of your passing.
Not his parents... I wish he would of called them first.
Who is Kyle
Just heartbreaking, 911 and the police department let this young man die.
@Sharon Hull The correct spelling is "you're", the word your is possessive. For example: "I like YOUR car", while the word "you're" is a conjunction, two words put together, "you" and "are". The correct spelling is "You're dumb."
@@HeavenlySunset24 It doesn’t matter if they use the wrong spelling you’re the dumbass that just commented who is Kyle under a video that had about a 10 minute segment about Kyle
That dispatcher for kyle should be charged with manslaughter.
I agree.
Yes
I agree. She was put on leave for a short amount of time & then she went straight back to work...like nothing happened. Like she wasn't directly reaponsible for a teenager's death.
For what, she couldn't hear him, HAVE A HEART!
Cameron Mills I said this in another comment, I’m going to say it again but shorter. If I had this running in the background while drawing and I could hear what he was saying clearly without looking at the screen, I’m 99.9% sure she heard him. And when he was saying what was happening when everything was silent she definitely heard him but didn’t bother to give the information to the police.
Kyles story breaks my heart every time. I can't handle how his life could have been saved.
Sad situation indeed.
My, heart goes out to the last dispatcher. She tried everything to keep the resident alive. Since, the staff was not willing to help, the dispatcher goes to asked, can another resident perform CPR and the dispatcher can assist on how to do it, she even asked if there's a Gardner around a guest, she even asked, can you flagged someone down in the streets. This is what I called going beyond the call of duty. The dispatcher is someone, I would ike to have in my corner, if I ever have to reach out to 911. She's simply amazing.
She was what you want when you call 911... she was made for her job.
I half expected the dispatcher to throw down the phone, jump in her car and race over there to save the lady's life. That care-less facility needs to be closed immediately.
Actually the lady had a dnr or do not resusitate so CPR would have been illegal.
loki1021 _Gaming so why did they call 911? And why did they not tell the 911-lady about that? Stupid people...
@@diamondchild5024 thats bull shit. I lost my grandmother because they refused cpr and said she had a dnr in place so paramedics didnt do cpr either but guess what she DIDN'T have a damn dnr she was there for rehabilitation not hospice care mistakes like this are a common occurrence even in the facility i worked in previously which is why i walked because its not right
That 911 dispatcher killed Kyle. She should have lost her job.
Don't worry she wont forget. She will suffer and Karma will make her pay.
@@TheFlamerWolf And she will get arrested, or might
must be easy to say that when you're sitting here with stereo sound and she was on a phone dealing with the panicked boy at the same time, even with one of those shitty headsets they have it's probably still not easy to hear some people.
CyPha SaRin you’re a moron
Okay but what about the officers who never left their cars? There were many factors to that tragic situation. Although its easy to just point a finger at the dispatch, I think there was a lot of things that just didnt work.
Dispatcher: "you're just gonna let this woman die?"
Nurse: yee
That nurse should've been fired
She didn't want to be saved that's why they choose this facility did you watch the video
@@shaniquanoble5690 then why call 911 at all..
@@zezecotton5420 idk but it was her wishes not to be helped
Yeah it might’ve been important to mention the DNR before had, if I was the operator I would’ve been pissed
That second call made my blood boil. What an egotistical, condescending, vain PRICK. That operator stayed so composed, I'm seriously impressed because she was literally being belittled and made fun of the entire call.
I think a professional should be able to handle that and whatever else is thrown at them. It's important not to piss off someone who is emotionally unstable and violent. It's not worth losing composure.
Definitely has mental health issues. He’s a monster. I hate how he spoke to them.
Professional dispatchers need always to be calm and handle the situation nicely, don’t be surprised, if she got angry that would be not professional.
Yeah I wish he would just hurt himself and stfu tbh
I blame the officer at Kyle's school. If they weren't so damn lazy and get their ass out of the car and properly search the van they would see him in distressed.
Yeah that's true
The dispatcher did not give them the van description..... she is at fault
yeah.. i think that the dispatcher really didnt hear him so she sent police to the place..they should have searched the place on foot...so that u can hear the sounds..it was night the parking was quiet..you can hear everything if you try to listen..but not by sitting in your car..
Both parties involved should be charged for negligence and be discharged
The officers weren't told that he was stuck anywhere they were just told that he was in the parking lot
"I'm a nurse too. Nah I won't do cpr. No, No one is around that wants to prevent her from dying"
Ffs
The lady not breathing must have interrupted her lunch break, she is a piece of shit
Those people seriously just annoyed me
I hope they get sued
if she had an not resuscitate order than it means she should not no cpr. case closed!
if she had a not resuscitate order than they should not a cpr! case closed!
If Kyle got that last dispatcher or someone like her he would've survived. The way his call was handled makes me so angry...
Right!
Yes, he did the right thing, calling 911, if he call his parents, he probably would be alive, my heart is hurting for his parents, what a non sense death. So young.
@@laurenmay2098 He was speaking very clearly too
Medal of honor for the operator who handled the 2nd call. I've worked tech support at a call center and I don't think I could have handled that kind of abuse over a call.
listening to him talk to her like that’s made me genuinely angry
You sensible.
I disagree, i think see was horrible.. and the dude wanted to talk normaly.. but her stupid questions mayd the guy more pissed off.
@@sanderkonto297 They need to do those stupid questions to fill a paper.
If you think they asked stupid questions then chances are you're a lot like Charles
The last operator is gold! That’s what we want from our operators!! “NO. Do it now!”
She was dnr 911 shouldn't of been called in the first place that's y the nurse wouldn't help
@@emilyfoy6956 I still don’t understand why they called 911 if she was dnr. The poor 911 operator was getting stressed out and frustrated that they weren’t doing anything to help.
@@mr.nakedmolerat8821 It seems to me like the original caller was a fellow resident, who most likely wouldn't have known whether/that she was DNR.
@@samuellabrecque880 That was not the case tho the "Nurse" never said a word about DNR she said "Our policy" meaning that it doesn't matter if you are DNR or not they will not attempt nor have anyone else attempt CPR which is bullshit. I know nursing homes that won't do CPR regardless of having a DNR or not which is bullshit if you are a Nurse you know CPR and there is no reason to not try CPR to save a person's life. I could understand them not doing CPR on a person with a DNR but they blanket statement never provide any form of CPR.
@@larrymace2361 yeah like what if you just walk in there for like a minute then you all of a sudden pass out and need CPR. Like do they just sit there and watch you die because of their rules like tf? 🤦
That one in the end where the nurse is all like "we don't do CPR here" like what kind of nurse are you?
the old lady had a "DNR" (Do Not Resuscitate) it was the old ladys wish to not be revived if something like that happened
@Serchic Rams she didnt say she couldnt do CPR, she wasnt ALLOWED to do CPR
@Serchic Rams then she wouldn't have had a DNR
@Serchic Rams if the patient already signed a DNR, they cant take it back once their dead/dying. They signed the DNR in the first place for a reason...they know they cant take it back if theyre dying.
@@briannas18473 they wouldn't know if she had a DNR or not, this was a heat of the moment thing, obviously the facility has a procedure in place that says they can't do CPR.
How could Kyles dispatcher not hear him. I could hear him perfectly. She really shouldn’t be working as a dispatcher if she doesn’t fulfil her duties smh.
I think what we heard was after them using technology to amplify the sound waves to make them audible that's prolly why he sounds so squeaky. I'm sure if she should of been able to hear him and still gave the wrong info, the investigation would of at least gotten her fired.
correct
She’s a female.
@@MandenTV Hate to break it to you but so are most 911 dispatchers. Being an incel will literally rot ur brain so far you think women even have inferior hearing LOL, please find some pussy so you can chill
@@cakes6537 incel lmao I’ve been married for 4 years
This is the perfect example for why your channel is one of the best in " 911 call" genre: (last video) if you didn't share the information, that her family knew about this kind of practices in those situations of this facility, the rage would have haunt me forever.
That call from Kyle was heartbreaking!!! I can't believe she got her job back! So incredibly sad.
The last dispatcher was amazing! She is what we hope to have at the other end of the phone in an emergency. She tried so hard for the dying lady.
It's so disturbing that he was alive more than long enough to get help to him and was speaking. The dispatcher screwed up badly.
@@KatieBellino yep. Even though she "cOuLd NoT hEaR" the first call the police still got to the right parking lot and if she would have just told the police anything even remotely about a van they probably would have gotten him out.
If I knew a child died because of my error, I don’t think I could ever go back to that job.
She was more willing to let the woman die than lose her job. Unreal. What about your oath as a nurse?? Smh
They don't care about their oath when their job is on the line.
Honestly I believe that a lot of rich brats are being sent through school with daddy’s money, becoming nurses because it’s a respectable high paying job that and that looks good on them. So they can snatch up well educated man and continue to live a posh life. Their reputation and image is more important then the people they’re meant to care for
I'm an RN at a hospital, and if a patient has a Do Not Resitate order signed (DNR)... a medical professional could/would lose their license to ever practice again. Patients have the right to choose or not to choose treatment, as medical professionals, we respect that right. Now, at the hospital, I would immediately give morphine to make the patient as comfortable as possible (unless they have an allergy to morphine) But, it's the first choice drug in respiratory distress. Drugs to make patients comfortable are NOT life-saving measures, therefor even a DNR patient can be given some medications. I heard the patients breathing during the call...I would imagine she had a severe stroke and would have been beyond saving. But, without a DNR, she should have been treated immediately. I understand the 911 operators' frustration, and NO facility should DENY their employees to render first aid unless the patient is a DNR, the operator didn't know if the patient had a DNR or not, but the Nurse certainly should have known that and relayed it to the 911 operator. I really hate to sound snobby, but the nurses at a nursing home or assisted living, are usually the nurses that can't cut it in a hospital. They only feel comfortable passing out medication in a paper cup. They are usually the ones that are unable to assess a patient, figure out what's wrong in 2 seconds, and act in an instant to any emergency.
@@danni1993 THANK YOU you should have put that by itself as a headliner so everyone can see it bc some people don't understand. I'm 69 and a DNR and don't want any machines or transfusions not bc of religious beliefs I am Catholic but that's the what I want. I have no health problems right now.
@@danni1993 yeah..i know its hard for others to hear but if she asked for no resuscitative (sp? Stupid phone..) efforts, as her family indicated, they have no choice but to respect her wishes. Id be furious at that age if they'd brought me back to life. Let me go in my sleep like that man.
I feel so bad for Kyle, and his parents and it is disturbing just how mishandled his call was. I feel the dispatcher could have prevented his death and I don’t understand why she said she didn’t understand because we could hear it clearly and I have trouble hearing
She didn’t care!! That death is definitely on her hands cause he gave her detailed information to find him they just didn’t relay to cops which is so sad I feel he would have lived if instead of calling 911 he called home and told his mom or dad!
@@crazy89jp I had to call 911 one time because someone was trying to get in my house (I’m 15) and it was so scary. And since they couldn’t find the guy who did it they told me it was a salesman and made me feel stupid and I know it wasn’t a salesman because I saw everything, they need to be trained better
@@crazy89jp I'm thinking that his hands free feature only allowed him to call 911 because I'm sure Kyle would've called his parents if he was able to
the first call was a bit unclear at least for me, maybe she thought the kid was joking...
imo. the mistake probably is the officer lady didnt pass the new information to the dispatched officers/ the dispatched were too lazy to investigate the sorrounding.
all in all most of it due to bad luck imo.
@@godohembon5697 Yeah but in a job that involves life or death, you should always give the benefit of doubt. She was horrible and I hope she feels guilty and responsible for the rest of her life.
the story about the kid that got stuck in his van is the first one of these that’s really almost brought me to tears, and i’ve been listening to them for like two hours tonight. they really failed him.
#3-That dispatcher should have been fired! That is gross incompetence!
Exactly
no, she did what the old lady wanted!
@@swedishgirl666 I said the THIRD one. The dispatcher who handled Kyle.
damn if I was that dispatcher and they didn't fire me, I'd just quit this job by myself!! idk if I'd be able to get over smth like that. it was not an accident.. it was not a case that she tried her best but it just wasn't enough.. it was a case of a wronful death that could've been easily avoided!!
that second call that he said tell my mom I love her etc... just broke my heart :(
@@swedishgirl666 for the old lady one...
If the old lady was DNR and wanted to pass peacefully, why call emergency services? They didn't know for sure whether she was DNR or not, so their policy was don't do CPR but call 911 to have them come do CPR? Nah that's dumb.
the dispatcher in the last call is an absolute saint for not loosing her cool
I would've called that so called nurse a disgusting POS
@@kandizee826 - it's the most appalling piece of jobsworth shit I've heard for a while. Care home? It's more like unassisted death.
@@simonw1313 the patient was DNR. Meaning they would've wound up in serious lawsuits had they intervened with life prolonging assistance.
@@tywarren7375 The nurse didn't mention a DNR once during that call though. Completely incompetent to not bring it up right away, as 911 does respect DNR.
But no one there seemed to think about telling the dispatcher. Why call 911 at all if they aren't going to tell them anything?
@@tywarren7375 actually, he said it was unclear if she had a DNR or not...
Are you seriously telling me that trained medical personnel willingly work in a facility with this kind of "let them die" attitude? What the hell!!!!
People do not understand DNR and quality of life.
They must be a Do Not Resuscitate patient Aka DNR that's the only logical reason I can think of
@@amylindsay7681 if that is the case then that should be told to the dispatcher. I feel so bad for that dispatcher. Her mental health after that call......that information would have saved her a lot of distress
@Thora Friganza You shouldn't bring being a good person into it, thinking life matters should be an inherent quality.
I'm a CNA and Certified in BLS CPR and, if I'd been told by that dispatcher that I could do the CPR without legal repercussions, I'd have jumped in in a heartbeat. I've seen the elderly die and I know some facilities don't allow CNA's to perform CPR rather you're certified or not but that facility is ridiculous! I mean, I got frustrated with a facility I worked at for not have a AED on premises but we at least rotated out on CPR and didn't stop until the paramedics arrived and took over
The last one with the lady in the nursing home was awful. I can not believe that they just let her die and her own family found nothing wrong with what they refused to do. Its just sad. I would hope if that were my mother someone would have helped her.
She had a DNR
@@Dee-JayW Thats explains it then. Its still sad though.
Why wouldn’t they have a defibrillator it’s so weird
Charles disgusts me, not only how he wanted to murder his wife but also how he talked to the dispatcher. Absolutely disrespectful and disgusting!
your sleep paralysis demon i don’t disagree but as a demon you siding with other demons doesn’t help your point
your sleep paralysis demon true
This is true although he did get the police involved I believe that he should haven’t done it in the first place and he was so disrespectful not even disrespectful I don’t even have the words to describe him
I know a man exactly like "Charles" !!! Upon meeting him the first year around people he pretends to be a good person. After that The DEMONIC MONSTER COMES OUT WHICH IS HIS TRUE SELF! He uses everyone he cans, and lies to get what he wants! Now he's lost both legs, has no friends or Family left!!!!
Yea....at least he was honest?
That Charles dude sounds like he's switching between to different personalities wtf
The damn dispatchers???!😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠
juliii53 exactly what i was thinking. one minute he’s polite and the next he is pissed off
He probably has bipolor disorder
it’s bc he was drunk and couldn’t control his decisions
I know it was scary because he sounded completely psychotic
Not to sound weird in any way but i love this little series of yours, even tho the stories/calls break my heart.
Sameeee
You are not weird this is interesting.
Me too. I think it's because we are shielded from this stuff usually
In America at least.
I totally understand what you mean! I'm addicted to these, plus murder stories and unsolved crime. They just give a really good insight!!
Sad things are lot more interesting than fun things because you hear them less oftenly.
That last call has me FURIOUS! Not one time did any of those people tell dispatch she had a DNR. If that was her wishes maybe that should’ve been mentioned.
Poor Kyle he gave them all the info and laziness on his help killed him.
The police and lady on the fone should all lose there job
The last call really made me mad. I couldn’t believe how blasé the nurse was about letting the lady die and the man who wanted to kill his wife was so annoying.
She had a DNR and her family agreed. They should have never called 911 in the first place. It's unfortunate to hear but she wanted to go the way she wanted to go...naturally.
Blasé
@@josieday8476 Also, they are held liable by families for injuries inflicted to the deceased. CPR would absolutely break ribs. Regardless, like you said, with a DNR 911 should never have been called.
The fact that she is a nurse, makes me sick
@@cdc194 my husbands aunt just passed from terminal cancer. She didnt have a dnr so we had to call hospice and my mother in law dis cpr on her even though we knew it wouldnt bring her back. My mother in law said she will never forget the feeling of her ribs breaking while doing cpr.
Sounds to me like the last story, someone wanted their inheritance more than their Mom. As a former dispatcher I have nothing but mad props for the dispatcher. Brilliant woman. I'm sure she felt like tearing their heads completely off and well, you know the rest.
Agreed, that was crazy
Seems the 911 dispatcher was more caring and worried about the patient than the medical staff or the old's lady family.
👍 👍 👍
I am heartbroken hearing the last one...
When she said, *any human being*. I friggin felt her pain.
I thank you for everything that you would have done...💙
May God bless u
@@user-wc1st1yb1v I think is the old case of mom needs to die so I can get the inheritance. I mean the daughter know that her mother has a heart condition that will need to CPR be performed in order to save her life and she puts her mother in a care facility that has a No CPR by staff policy....I think it makes realy suspicious.
Just found this channel and now I'm stuck listening to it. Its amazing and shows how cold hearted people can be and that there are evil people that walk among us. Always be vigilant and watch your surroundings and always pay attention to your surroundings. Things can happen in split second that can and will change your world. God bless you all
That 'nurse' at the residential home was the worst kind of jobsworth.
had orders from the lady herself to DO NOT RESUSCITATE!!!! I am a cancer survivor and I have a DNR! Good work Nurse!
@@manicmode DNR means you don't try to bring someone back should they die. It doesn't mean you don't give them necessary medical attention while they're still alive, so that they definitely die.
This woman hadn't stopped breathing, she was struggling to breathe, which does not constitute a DNR request being activated. She had not refused medical treatment.
@@loud6037 Actually I'm pretty sure a DNR means you don't perform CPR in any case, since the need to perform CPR means they are unconscious and not breathing on their own. DNR is Do Not Resuscitate, CPR is Cardiopulmonary Resuscitation. If she had a DNR they absolutely did the right thing.
@@vaudevilleandvariety She was breathing when they called 911. The CPR was to help assist her breathing until paramedics got there, not restart it. DNR orders only apply if the heart stops beating or if the person stops breathing, unless it specifies that you don't want medical treatment in any emergency. And if the nurse had that information, why did she frustrate the situation instead of giving it to 911?
@@loud6037 That depends on the state and type of DNR. Some states have a DNR "assist" that allows for life-saving measures in some cases, but not all, and it is a specific kind of DNR that is not typical. Because her breaths were at fewer than 3 a minute, she is not actually breathing enough to keep herself alive. CPR should not be performed if a person is still breathing enough to sustain life. The very fact that it was necessary means that a DNR would stand and CPR should not be performed. Most DNRs explicitly state that CPR, the act, should never be performed, regardless of the state of the patient, because once CPR is necessary a person is far enough gone for the reason for their DNR to take precedence, usually the desire for a painless natural death. Other forms of comfort care are permitted like medications and emotional support, and we do hear in this case that they put the patient in position and have people with her. They ask all these questions very specifically when you sign a DNR, and I know in the case of the ones I've seen, CPR is not permitted because the very fact that they need CPR in order to stay alive means that they require resuscitation, thus "do not resuscitate" and the DNR allows them to pass peacefully. Otherwise every DNR case would require CPR until the patient was declared legally dead (a bystander cannot legally say that the patient's heart has stopped, it has to be confirmed by medical personnel), which goes against any reason for having a DNR in the first place. I don't know why the nurse wouldn't mention a DNR, I'm not commenting on this situation in particular, just the laws regarding DNRs.
Dear God in Heaven, Kyles 911 call .........I can't even imagine his poor mother hearing her baby speak those words on that call. That story is gonna stick with me Urmaker for a very long time. 🙏😢😢
She has never listened to the calls. Someone told her what Ky;e wanted to say.
@@urmaker Thank God for that. I think that is the best decision for his mom. Thank you for letting me know . 💕🙏✌
there is one more horafaing call than that one
I know
@@Furina911 Which one?
I appreciate not putting scary music behind this. This makes it possible to watch at 3AM. Claps for you my dude.
imo scary music would just be highly disrespectful.
Right
exactly
Lol same
Calps for my dud
It's absolutely infuriating that the senior citizen home refused to help their resident and, in turn, just sat back and watched her die! They should be shut down and have murder charges brought against them!!
Google what a DNR is before you call for their heads. The fact that the family was not upset over what happened should tell you you're missing something.
@battheman777 maybe you should google this specific case before you speak...there was massive confusion as to if she had a DNR or not. The ONLY thing that was clear is this specific home didn't have to provide "life saving measures" to its residents. There's obviously a lot more to this specific situation than just that but that was their main stance. Like I said, google this specific case before you assume...
@@elizabethd8147you just proved @battheman777 's point though... if it was well known that the facility wouldn't provide life savings measures and the family's statement shows they, along with the elderly woman, had knowledge of that policy then, unfortunately, the facility didn't do anything wrong in not wanting to perform CPR. If they had, they would have risked being sued because they, most likely, had the woman sign forms dictating their policy and they would have been going against their policy. The only thing I'm confused about is, why did they call 911 then? I can only imagine it is because others could perform CPR but the facility staff could not. What a horrible situation and policy.
Dispatcher: *says something*
Charles: I don’t understand what the f- you are saying
The Exposer sorry this one sucks....
Gabba Blaster what do you mean?
The Exposer joke sucks
@@frogcum446 no u
Pickle Tacos how fast i am going to respond to this shall amaze you
There is absolutely a difference between dying a natural death with no interference and slowly choking to death on your lunch. I cannot possibly imagine being okay with knowing that my family member went like that.
The woman asked to. She could have potentially suffered more by living after receiving CPR . At her age she likely would of died within the year or coming years and it'd be more painful and slow than the one she had experienced.
the old lady had a "DNR" (Do Not Resuscitate) it was the old ladys wish to not be revived if something like that happened
@@User-yu8er choking is one of the most horrible ways i can think of to die. I would rather be shot . I would not wish that on my worst enemy. Most older people just die in their sleep. They should put that nurse in prison and yank her license. The facility should be made to change policies or shut down. And her kids should be ashamed.
@@briannas18473 I wouldn't think cpr or the H maneuver due to food lodged in a person's throat would fall under DNR. I would want help getting an airway going and getting food out of my throat even with a DNR. To me a DNR means AFTER you have stopped breathing completely with no heartbeat they do not resuscitate you. Not to let you slowly choke to death. It costs to be in a facility like that. Maybe her kids were glad so they could get her inheritance. And the nurse obviously didn't give a care. Cold hearted bunch the lot of them. God bless the 911 operator for caring.
@@RepentfollowJesus The family of the old woman said that if something like that were to happen, that the staff would just let it happen because its what the woman wanted. That's exactly why even her friends wouldn't do anything because they knew she wanted to be let go of.
Literally all the nurse had to do was say “she’s DNR,” it seems the facility didn’t make the original 911 call, but dear lord they stressed that poor operator for no reason.
I know right! They must seem so unconcerned for no reason to the poor dispatcher who desperately wanted to help
💜Jesus lived the life we couldn't live and died the death we deserve. Repent of your sins and trust in Him💙.
@@ngirlsdiary if you’re not a bot, why would you assume these two individuals don’t repent or follow Christ?
@@ngirlsdiary the lord says is the Bible that following the law is easy and all you need to have your sins erased is to repent. No nedd for Mr. J.
@SmartControls The nurse wasn't the one who called, I think it was a resident that called. And then the phone got passed on to a worker or the nurse. I think a frantic resident called 911 and when she didn't know enough info she found a worker and passed the phone on. But the nurse could have informed dispatcher that the patient was DNR. That call definitely had me worked up for no reason too.
The last call is absolutely disgusting. The facility and family deserve any karma they get in life. The call with Kyle is beyond disturbing.
The family said that it was her wish to not have life prolonged. They did nothing wrong. Theres no karma there
Why? For following HER WISHES?? I can't believe this has to be spelled out for people- she DID NOT WANT prolonged care, that's WHY she signed the DNR!! Jesus Christ. Idiots.
A nurse that dont know how to do cpr???? I don’t understand. In my state, a cna is required to have a cpr certification
I mean, if she really was a nurse, she must’ve been one that just doesn’t care, which is sad.
I live in California and my mom is a respiratory therapist. She needed a CPR certificate to work and I’m pretty sure the nurses did too. Heck, my step dad needed a CPR certificate to start coaching at my brother’s school. The fact that she said she couldn’t do it is complete bull crap.
No, the nurse knew how, but she REFUSED to do it!
It's absolutely disgusting but she didn't do it because they are afraid of being sued if the patient dies when trying CPR
My only thoughts are, did she know the lady was dnr. If so she did the right thing. Or was it the facilities rule to never perform cpr on any person there. If so they should be shut down
@@benjaminshiffman8734 The womans family specifically said she did not want to live with life support or anything like it if that was the only thing keeping her alive. CPR does not fall under that category. Also, the protocal there is to not do CPR, the nurses/staff most likely did not know off-hand that she was. My patient was DNR and she had a few papers that were noterized & we kept them near her bedside but if I wasn't taking care of only her everday then I wouldn't have known. Granted some people have the bracelets or tags of some kind but I would believe the nurse would say that to the 911 operator rather then flat out refusing to help the poor woman.
That last one really irritated me “handled the situation correctly” for real? They just stood there and watched her die “Oh no I can’t do CPR our boss won’t let us oh no my job is worth so much more than this lady’s life.” I was so irritated by that because no one was willing to save this lady’s life and that’s horrible.
At one of the nursing homes I worked at the nurses and med aides we're the only ones who could do CPR a lot of the CNAs did not agree with this because we knew how too. I thought to myself that was really dumb because I'm not going to wait for them to come do CPR when I know how.
Could have a DNR order. You're not allowed to touch someone with a DNR.
@@misfitbrit1989 yes but you would also state that they have a DNR if it was so. The fact they didn't makes it seem it's just a fucked up facility policy.
@@sammiegrace93 True enough. He prefaced it be saying that care center had some weird polices. I'm a ER nurse now but when I had my STNA license working at a few different nursing homes, we performed CPR on anyone who needed it unless there was a DNR order listed. I've never heard of such an insane policy that you can't perform CPR...the one nurse wouldn't even flag down someone on the street so what the hell did she expect 911 to do? Unless they were super close, no way that lady was going to make it without help first.
She had signed a Do Not Resuscitate order and the employees of the facility had no option but to abide by her wishes. I'm sure anyone who tried to resuscitate the patient would have lost her job because it would have been going directly against the wishes of the patient. I'm sure every employee of the facility was more than willing to save her life but the order THE PATIENT signed prevented them from doing so.
The call about the older woman and the facility made me upset, this doesn't make sense how a NURSE at a FACILITY can't give a resident CPR.
The old lady probably had a DNR that's most likely why
The resident might’ve been a dnr
My dick is unbelievably small, But if this was the case then the nurses should have know this and they should have told the dispatcher this. If they had they would have saved everyone a bunch of time and effort.
Text from the facility’s “controversial” policy in regard to on-site treatment is explained at the beginning of that section - it’s shown on-screen & narrated. Bottom line: in an emergency, the staff calls 911 and waits. When the dispatcher caught the gist of it she stopped trying to get the nurses to act like human beings. The term DNR isn’t mentioned. The dispatcher was a champion for Lorraine, though; she fought the good fight. As angry as I was every time someone said “She’s in the dining room” & I had a visual punch in the gut of the poor woman splayed on the floor amid her last meal. Very likely not the circumstance her family had in mind when considering a peaceful, dignified death. I can’t fault them for wanting what we all do, though.
Well it's California. What do you expect
I'm always baffled at why these people have such trouble hearing each other. The dispatcher always needs to have things spelled out for them, and who is able to do that in a panic state of mind?! For real?
I used to think the same way, but I understand now that the dispatcher isn't in a sound proof room. They are in a room with several dispatchers, all talking at the same time. They repeat questions to keep the caller on the phone, plus, it's to verify the answers to their questions.
Jesus christ the second guy was infuriating, bless that 911 operator. Her patience is incredible.
Do you understand how hard it would be to make a call whilst someone you love is infront of you dying? Imagine being in his situation.
@@b3anst Did you miss the part about him being drunk and hurting "the one he loves"? I feel for these people and hope i'll never have to make one of these calls but its no excuse to just berate the 911 operator. Did you even listen to the call? At all? I dont feel an ounce of sympathy for that man.
@@eva1585 are we talking about the one who stabbed his wife? Im talking about someone else.
@@b3anst Like the original comment said, Im referring to the second call (5:30).
@@eva1585 geez sorry cut down the attitude
I can't imagine trying so desperately to convince someone to do cpr only to have them just say no. Horrific.
That happened to me once. A 112 operator telling me to hold a wound on a stranger bleeding profusely. I couldn’t do it. Lucky he’s fine. However, sometimes you just CANT. I’m grateful for that amazing operator though. She’s a queen
@@patiencehopkins4354 You are sick. You would let someone die by not helping?? Fuck you.
@@patiencehopkins4354 sick person idc
She was dnr 911 shouldn't of been called in the first place
@@patiencehopkins4354 Thats sick.. Tf. Not something to casually say..
Well, god bless the last dispatcher.
Haylene Your hair reminds me of the ocean 🌊
She was amazing!!
A GOOD dispatcher compared to the Kyle one >_>...
How the fuck did you comment this a day ago if it was uploaded 4 hours ago. Im so lost🤦🤦🤦
I could not believe that nurse "colleen" what a bitch
That last one hits kinda close to home. At the nursing home I work at a resident told my friend that she was having a hard time breathing, so she followed protocol and told a nurse and the nurse just told them that she'll be fine and told her to put her to bed. She died in her sleep that night.
RIP Kyle... only 16, lost his life to suffocating. He just wanted to get his tennis gear..
What kind of nurse doesn’t perform CPR? Unless there is a DNR....
They didn't know if she had one or not, nor did the family so CPR should have been performed. Things like this should be known and disclosed to begin with to prevent an issue like this.
My daughter used to work at an alzheiner/dementia home and that facility had an DNR for all residents, therefore the employees could not legally perform CPR on any of the residents.
@@rebeccaswift7588 yep just let them die
Rebbie Swift sorry but that is just insane! Wtf
@@rebeccaswift7588 The problem is if people have a DNR, you know about it, you pass it on to any other medical/emergency personnel when an emergency happens that x patient is DNR. The fact that she didn't say it is worrying.
Kyle's story made me cry then get so pissed off! How could that woman get her job back? She is responsible for his death! And nurses that refuse to save lives ARE NOT Nurses!
Exactly!
I could not agree more, it's disgusting
Those nurses are nurses if the patient had a DNR...which she did. Goddamn people. Educate yourselves
Mr Jones and me and you know this how? It literally stated in the video that they were unsure if she had a DNR. I am a nurse, I’m an RN and that call was bullshit. If the plan was to let her die then why even call 911? It makes no sense at all.. those people had zero clue what they were doing. Also it appeared the lady began choking while eating, that is NOT a natural cause of death. That’s not peacefully dying naturally.. I feel like you posted that comment because you’ve read others saying it. But YOU need to educate yourself, there was so much wrong with that and how it was handled.
@@alyssakaye9329 for the record, for all of that interrupting the 911 operator did. She missed a VERY CRUCIAL point. The lady was in the dining room and was eating when this happened. She was told (they tried to tell her for all of her interrupting) at least 3 times. The very FIRST thing, the most obvious question should have been "could she be choking?" Had they done CPR on a choking patient, they would've lodged the food item further. The 911 operator, for all her gusto, missed the very first thing she was told because she was interrupting the hell out of everyone. CPR is contraindicated for choking. She should have been giving instructions on the Heimlich maneuver. Hell, the year this happened, CPR training was to do two rescue breaths before doing chest compressions. This 911 operator failed. Her intent was courageous, but whomever would've done CPR, may have actually been responsible for the lady's death.
That guy that wanted to kill his wife really pissed me off. Like how dare you talk to a dispatcher like that?! That poor wife must’ve had it horrible.
"can you do CPR?"
Sorry I don't know how.
"it's ok I'll teach you"
Uhh I didn't hear you *ckhhh* I think we're losing connection *ckhhh*
lol so true
*ckhhh* I just got *ckhhh* into a tunnel *ckhhh*