Hello, Anna is a coffee machine with LELIT57 delivery group, this means that the proper tamper to use is the one with 57,35 mm diameter. You can find all the tamper compatible on our website. We remain at your disposal, LELIT Team
Hello and thank you for your interest in LELIT! Please find the complete list of LELIT partners here: www.lelit.com/lelit-worldwide/# to find your nearest local distributors. Thank you, LELIT Team
Hi, whats the screw on the shower called and which the screwdriver need for ? I tried several but no chance. The water isnt coming as usual and coffee extraction slowed down. Thanks
Hello, thank you for using an Anna coffee machine. In order to support, we kindly ask you to send a mail with the photo of your product data label to care.foryou@lelit.com. Our Care Dept will more than happy to give you all the information you need. Thank you, LELIT Team
Hello, thank you for contacting us and for using a LELIT product. In order to support, we kindly ask you to send a mail to care.foryou@lelit.com . Thank you so much, LELIT Team
What is going on?! Comiso coffee told us they couldn’t support ours because the model is discontinued. It’s been the worst appliance I’ve ever bought, is currently sitting in a closet.
Hello, thank you for your comment. To better support, we kindly invite you to forward your request at care.foryou@lelit.com, attaching a photo of the product data label, a copy of the purchase document and a video and/or description of the situation you've been facing with your machine. Our Customer Care Dept will be more than happy to support you. Thanks and best regards, LELIT Team
It seems that while the TEM version allows you to only change extraction temperature, TEMD allows for both extraction and steam temperature changes. Having owned the TEM version for a year, i was also very confused by the earlier video thinking that the same model had gotten a firmware update.
@@DuBstep115 Hello, thank you for your feedback. We invite you to send an email to care.foryou@lelit.com to get more technical details. We remain at your disposal. Thank you, LELIT Team
hello . Is it possible to use temper 58?
Hello, Anna is a coffee machine with LELIT57 delivery group, this means that the proper tamper to use is the one with 57,35 mm diameter. You can find all the tamper compatible on our website. We remain at your disposal, LELIT Team
Where can i buy the grates mentioned at the end of the video?
Hello and thank you for your interest in LELIT! Please find the complete list of LELIT partners here: www.lelit.com/lelit-worldwide/# to find your nearest local distributors. Thank you, LELIT Team
Hi, whats the screw on the shower called and which the screwdriver need for ? I tried several but no chance. The water isnt coming as usual and coffee extraction slowed down. Thanks
Hello, thank you for using an Anna coffee machine. In order to support, we kindly ask you to send a mail with the photo of your product data label to care.foryou@lelit.com. Our Care Dept will more than happy to give you all the information you need. Thank you, LELIT Team
Hello, my Anna PL41TEM.Have you got stainless steel 57mm portafilter in offer?
Hello, thank you for contacting us and for using a LELIT product. In order to support, we kindly ask you to send a mail to care.foryou@lelit.com . Thank you so much, LELIT Team
@@LELIT_Officialthx for fast replay, I will contact support
What is going on?! Comiso coffee told us they couldn’t support ours because the model is discontinued. It’s been the worst appliance I’ve ever bought, is currently sitting in a closet.
Hello, thank you for your comment. To better support, we kindly invite you to forward your request at care.foryou@lelit.com, attaching a photo of the product data label, a copy of the purchase document and a video and/or description of the situation you've been facing with your machine. Our Customer Care Dept will be more than happy to support you. Thanks and best regards, LELIT Team
@@LELIT_Official thank you for your reply, I'm submitting all of this today to the address mentioned above.
what is the difference between this video and the past? plastic temper is not good
It seems that while the TEM version allows you to only change extraction temperature, TEMD allows for both extraction and steam temperature changes. Having owned the TEM version for a year, i was also very confused by the earlier video thinking that the same model had gotten a firmware update.
your silicone hoses in water tank smell, use better quality hoses
@@DuBstep115 Hello, thank you for your feedback. We invite you to send an email to care.foryou@lelit.com to get more technical details. We remain at your disposal. Thank you, LELIT Team