JIMMY Anti-mite Vacuum Trouble Shooting - Brush roller not working

Brush roller not working at all? Come and see this video to check the following information in advance.
1. Check if the 'tapping' function is turned on.
2. Check if rollers are tangled in hair or fibers.
3. Check if the belt is broken or properly installed.
You can find the relevant solutions in this video too. Watch it till the end.

[@dariamotorkina3970]

Belt not broken, tap mode is on, the brush is clean, but still not working 😢

[@JimmyTechnology]

Please kindly check if the belt covers the brushroller. Like 1:13 shown in the video.
It might be inproperly installed.