Your comment about "you're gonna get fresh fries" is absolutely not true. There is nothing worse than a cold McD's fry, just as good as it can be fresh and hot. They don't make new ones as much as you think. In the old days, yes, this was not an issue, but in the last 15 years, they do not care about it. And asking for fresh fries? You should see the eye-rolling and comments about that!
Back in the '80s, I used to work at the McDonald's in Willcox arizona, in the middle of nowhere. I mean there was nothing between Albuquerque New Mexico and Tucson at the time and this was a pull off. The entire Street was nothing but hotels and restaurants. It was in the middle of the desert, in the middle of nowhere, and the manager was from michigan, where I had just moved from and when he saw where I used to work, he hired me on the spot. It was across the street from his mother's dress shop in a small town in Michigan.. he couldn't believe it so he hired me. I used to be extremely cute and tiny and they put me on the front register. Like I said there was sort of a tourist trap and it was nothing but buses and customers, 24/7. There was never a break. I wanted off the register so after a couple of weeks, he told me I could be in charge of making the salads.. there was a bucket that was half full of salad mixing and a bucket that was still full of water. He told me to finish the first bucket and drain the second went only when I needed it. Anyway, I opened the bucket of salad and it was crawling with Arizona cockroaches, I don't know if you've ever seen these b****** but they're like 8 inches long 3 in wide and dark blood red. You can't kill them. I closed up the bucket and drained the second bucket and started working. He came in sometime later and saw that I was using the second bucket and questioned me, when I told him the bucket was full of roaches, he looked at me and said "So, pick them out!" 🤮🤮🤮🤮🤮 I told him I was quitting...
@@Justanotherfuckingobserver That is what it says in video, but that is also what it says employees complain about. I would rather they just have fresh fries and not be mad at me if I don't want broke a&& fries. LOL Same with burgers. I used to always order customized because of my likes and dislikes but also to make sure it wasn't sitting under the lamp for hours...
What's so funny is I just ordered McDonald's delivery for the two little ones, I was going to order fries for myself but, they're always cold and nasty. My grandson got the hottest, most beautiful looking/tasting fries I have ever tasted and they were incredible. They were too hot for him so he sat and let them get cold 😭😭😭
As a former manager, I always tell a customer who has to park that his food is being prepared fresh. Because most of the time, that's why there is the wait.
For the complaint about waiting in slow drive-thru, then not knowing what u want when u get to the speaker: Maybe the should put a menu(make sure its up-to-date) ahead of the speaker so it can be read BEFORE getting to the speaker to order. I've been going there for years and basically order same thing. Every once in awhile I want to try something new or somebody in my car does. If we could've seen the menu ahead we can have it together. OR you go specifically for something that on menu and the say the offer is OVER. Now you have to shift your taste gears ... another stall at the order speaker.
The problem with drive-thrus is that you have to know menu pretty well to use it. You can't stop to study menu before going to order spot. Even there, cars will be honking at you too pull up when cars in front of you do. At least inside, you can study menu before walking up to cashier. This is why I like fast food places that have printed menus you can keep in car or at home to read before you even go to the restaurant.
Here is another tip, if you plan on doing a big orders make sure you order it through mobile so the drive thru or front counter person doesn’t mess it up. Not only that but most fast food chains now have reward points on their mobile app that allows you to redeem free items after you hit a certain amount of points.
its funny some of the stuff you hear over the speakers. Ive heard many a couples fight over the speaker.. we are like. "please keep your problems at home" lol
No I have not memorized the entire menu since I very rarely go to McDonald’s so forgive me for asking for a minute to look at the menu. They could simply make the menu visible to cars waiting in line and not only on top of the speaker. I know I can look it up on my phone while waiting but why bother? What’s in it for me?
Amen brother or sister. I'm a little nearsighted, so if I'm inside, I gotta get closer before I order. I usually just use the menu in my head (big mac, filet o fish, etc) then make a quick change if I see something interesting.
Thank u! Exactly, regarding your understanding about menu placement and everyone not being a frequent customer. Everyone has their experience/truth about food service.
As someone who used to work in McDonald’s many years ago. If an employee takes very long in drive thru the manager will get very pissed and start telling you to speed it up. Let me tell you as someone who did drive thru, most of the times that I went slow was because customers didn’t know what they wanted.
The closest McDonald's to us is at a gas station. No seating, just drive through. They routinely charge more for burgers than the price listed on the McDonald site. Since it's drive-through there's no easy way to complain without holding things up. When I order a McDouble with Mac sauce it costs more than a big Mac.
Why don't they have a menu board at the front end of the line so you can look at it while your waiting in line to be next? Then we wouldn't hold things up looking at it when we get to the microphone.
Interesting. Sounds like most of these little problems and inconveniences are caused by customers. Ordering things that aren't on the menu, getting snippy with food service employees who have a job to do and rules they have to follow, etc. I learned a long time ago never to give an attitude to someone who's preparing my food.
Maurice: Mr. McDowell? There's some people here to see you Sir. Mr. McDowell: They're not from McDonald's are they? Maurice: I don't think so Sir. - ("Coming To America." (1988).
I worked for BK, I was the Broiler Person, and before I went over to DQ I was put on the line to put the burgers together. The rule for the steamer was there had to be a Certain number of burgers in it, after a set time and they weren't sold, they were tossed. Funny thing was, when I Packed the steamer I stayed up with demand, when I followed their rules, I ran out several orders in. (But when I went DQ, I was the person behind the counter, and Loved it. Puls I can say I worked for Roalty. The King of Burgers and the Queen of Dairy. But DQ is the only of the 2 I'd go back to if given the chance.
I used to love the DQ pulled pork BBQ but they got rid of that and changed it to something entirely different. Do you recall what brand that pulled pork bbq was so that I can perhaps locate it again?
I actually like DQ burgers better and at my DQ, the people are SOOOOO nice behind the counter. Makes me want to be even nicer (and I am always smiley and nice when I go into fast food places).
My brother never wants his mcdonald’s burgers without the relish/ salsa and pickles always included by default (at least the UK ones). So we always had to wait when we went through the drive thru
As an experienced customer service person, I can definitely say that customers in general have gotten nastier over the years. They get sarcastic and insulting over any little problem without asking for a solution, and they know that they can get away with it because "they're the customer."
@@saraalice5244 That and the whole assertiveness thing that started in the 70's. If you weren't satisfied, demand to be satisfied. If the person still doesn't give you what you want, ask for the manager. Since then millions of people have turned into nasty Karens who want more than just their money's worth.
@ Chris in Indiana I am quitting my job in a few days because I do customer service for an education company and people want to use Covid as an excuse to get their money back because they have to wear masks at our testing facilities for professional licensing and certifications. I have lost so much respect for educators on all levels. The tantrums and the irate nonsense i have dealt with is ridiculous. I salute any fellow customer service worker dealing with the public during these times. These people are getting crazier by the day.
Asking you to park is falsifying drive thru speed time. That’s why they do it. If you ask for fresh fries, they say ok and serve you the fries that are already there and call them fresh. Or they dunk the old fries in hot grease for a few seconds. Been there. Done that. Unless you go during a busy time, just ask for no salt fries.
I have no sympathy for the Overpaid McDuffels employee. Makes me mad to see them playing with their phones while the line backs up around the building.
The thing about the ice cream machines is that the problem can be avoid by not overfilling it before starting the cleaning cycle. If there is too much mix, then the cleaning cycle will fail because the mix won't get hot enough to sterilize the machine.
We don't sanitize the fry container we do wipe it out, But it's correct if you do want fresh fries ask, if where busy I'll grantee you'll get fresh fries regardless and the good stores only keep fries for 7 min maximum then there suppose to get fresh fries cooking anyway, The ice cream machines are designed to break by the manufacturer so they can charge the McDonald's businesses a bunch of money to fix them but most of the time there being cleaned and every other day the machines are suppose to be striped down and cleaned manually for a detailed cleaning, stores are suppose to do this before the lunch rush or directly after the lunch rush so it's up again for the dinner rush Yes the order units in the drive through do work both ways and we don't have any control over it
And they know what you are doing when you do this, and they HATE you. Don't do this when you are in the drive-thru. You might now be happy with how the rest or your order is prepared.
Hello what if u never been 2 McDonald's or like me haven't been there in a while how am I supposed to be ready to order if u can't really see the menu til u get 2 it.
Many times at the same store, they ask what I want, and them menu has NOT been changed. I tell the person taking my order I will decide when I SEE, the menu, some items may have changed. Again, this happens at the same restaurant over and over. I have NOT memorized the menu!
Wow they don't want to take change to pay for the meal. Really. A few months ago they were begging for change. Guess what money is money whether I give you a dollar bill or 4 quarters. It such petty crap gets them all worked up perhaps they should look for another job!
@@jayph7394 My sister made selling our parents' house so difficult and dragged it out for so many years that I thought about paying her $28K in pennies.
Just be nice 🙄 PERIOD. I don't work in the food industry anymore but I do work at a call center. Covid 19 has brought out the ugly out of people and they have gotten more and more aggressive for the pettiest things lately. We are all fighting for survival don't berate and degrade people just because you are "The Customer" keep it cute or keep it on mute 🤐
where i live mcdonalds is only drive thru no inside orders so people who dont drive are out of luck, and the wait times in the drive thru is long so a lot of times I go somewhere else
The thing with not knowing what you want until you get there...If it's a restaurant I've never been to before, and I don't know what's on the menu, I have to wait until I get up there, because I sure as shit can't see it until I do. But this is McDonald's, and the menu hasn't changed much in decades probably. Also, now that everyone has a mini computer in their pocket at all times, you could easily look up the menu while you're waiting.
Go to McDonalds a dozen times and see if you ever hear them say, "Thank you", "Please come again", see a smile or anything close to to any of those things, you NEVER will. They act like you are interrupting their day, they are pissed off and they can't wait to throw their food at you. Go to Chick-fil-A just once, They will be three times as busy, they will ask your name and say very sweetly, "What may I order for you?", they will say "My pleasure!" like they really mean it and all with a big smile. They say "Thank you" every chance they get and "Please come again!" They are always very polite and cheerful. I wonder why Chick-Fil-A is busier than McDonald's, Wendy's and Burger King combined?
You customers treat McDonald's employees like crap so they treat you the same. They shouldn't have to say some fake saying in order for you to treat them like a human being. Also they barely get paid enough to deal with your attitude. I've worked there a while back & you customers are rediculous, very rude & treat employees like they aren't a person. Employees try their best & its never enough. Chick-Fil-A employees get treated better in general & those sayings they say ...they are told to say & if they don't they will be in trouble. So. You like those employees bc they are being treated badly by their employer & are told to say a disengeniuse saying & be good at acting like it was something they just say. Just to keep you "happy" what about the employees happiness. You should treat all employees everywhere like you would want to be treated.
@@watchinvidzwatchinvidz7691 It's called customer service, you demand that your employees act the way you want them to act. The great big world is like that, you get paid, you do what the boss wants. It's very different from your Mom's basement.
I don't get it, they don't want walkers to car lane in case there's too many orders and they can't keep up during the night, but they also want cars to park so that they get more sales?
You ask for a receipt so you can prove that you ordered something that may not be in the bag when you get it which HAPPENS A LOT💯 or you didn’t order something that is in the bag you always have the receipt for proof what was said in this video as to why people want a receipt is TOTAL BS 💯💯
I hate standing in line and some moron in front of me waits till thy are asked to pay before digging their cash out or their bank card won't work and they try it 3 or 4 times just to make sure it really don't work. I pay with cash and have it ready before even ordering my food it's so much faster for people that have things to do other then stand in line waiting for the person in front to pay for their food that they knew they were going to have to pay for before even ordering.
Not everyone frequents McDonald's like it's the grocery store. While sitting in line u can't see the menu until you're pretty much at the speaker. I know there are lots of frustrating quirks that customers have. What's frustrating for the customer? Being asked to repeat their order or part of it three times and STILL being given the wrong order. Being treated with attitude because a customer before u was a nuisance. Being told McDonald's doesn't make something that's on the menu or that you've purchased before, from McDonald's. Not getting your whole order is frustrating. Using up gas while sitting in a looooong line and getting the wrong order. Sitting there is a choice. Receiving the wrong order is just wrong. Especially when it's happened a few times. Now, I just order a drink, in a rare short line from McDonald's
Just because you've ordered something before doesn't mean it's permanently on the menu, there will also be things on the menu that aren't able to be made or it may be past a certain time so that item is no longer available, if you're told you can't have something then you can't have it. If you don't want your order to be wrong then listen when it is repeated to you(this should either happen at the speaker or the window that you pay, there may also be a screen on the speaker or menu which should show you your order), if they don't repeat it to you then ask them to repeat it to you.
If they ask me to pull into a spot because my drive thru order isn't ready, I just get a refund and go somewhere else. I've tried waiting for them 6 or 8 times now, and every single time they either mess up my order or give me someone else's instead. I understand why they do it, but they have never gotten it right after they ask me to park. It just isn't worth my time.
After seeing people ahead of me in the drive thru get handed bags of food and trays of drinks, I was told to pull up and wait for my order. All I ordered was an iced mocha. A little irritating.
An hour for your food? Yeah something is up with that McDonald’s. Most likely understaffed. When I used to work there all the parked people never waited longer than 5 min
Or... If someone orders fries with no salt just take the basket out of the oil and use a pair of tongs to transfer the fries into the carton. No real extra work is required.
The people that go to McDonald's have been there at least a hundred times if not many thousand. There are not that many items on the menu and you will be eating again in about five or six hours. While you are in line look at the menu board and make up you mind.
@@udavidism They are also adding and dropping menu items that were either flops or just temporary limited time items. Things get even more complicated with all the dollar menu items and the McCafe items. For example, how do you know whether you can still get a Shamrock Shake when its season is over unless you can take time to see if it is still on the menu?
@@NotData Just ask if they still have shamrock shakes bro. The items that are "always being added and dropped" are never critical to the menu, usually seasonal desert items or collaboration meals.
The fries aren't constantly made fresh. I get old fries when its slow. Also, Taylor has made icecream machines for McDonald's with those codes bc then they can regularly service them that way. Taylor makes money off of their codes being off limits to McDonald's managers to get the machine up & running again. Its a scam & we all are told its not working when it is. Its just the codes they need to put in, but can't bc Taylor needs to be called in. Managers should learn the codes & put them in without calling Taylor.
i work at mcdoanlds... what we do with unsalted fries is we take the fries already made and put them back in the fryer for like 15 seconds so the salt comes off.
@@paulwagner688 makes no sense f they ask for no salt and you take the salt off to fire them. if they ask for them fresh, then id make them fresh but if its no salt then ill take the salt off
Oh nooo. Never. U wouldn't be working at McDonald's if urecaught doing that. See now uwonder whycustometstreat uguyslikecrap. Have standards and don't takeshort cuts Have pride inurework!????
So. Their poor service and poor food served is the fault of the customer. I don’t know what I want until I get to the menu! Then it keeps flipping screens as you’re trying to read it. There’s a reason for that. To soak you of your hard earned money. A double double combo at in-n-out is less expensive a better value! This is the longest mcdonalds commercial I’ve had to endure.
Those employees who get upset with the elderly paying in change? Did you ever stop to think, they are on a fixed income, and that may be all the money they have?
That's part of the job folks... Stop whining..we all have things that happen on our job that agitates us... That's life I fear eating at fastfood because sometimes unhappy employees vent by doing nasty things to your food...then smile at you as they hand you your order... This worry's me...also many fastfood hire young people who are careless and who don't like being their working in the first place.. These type of people shouldn't be kept as employees All food should be kept clean and cooked fresh... People feed this food to their family's Having employees who aren't happy working their job... Can only result in them doing nasty things to your food.. Because they will be fired if they act out towards a customer.. They know this So they strike out by tampering with your food.. and you end up eating food that's been dropped..or spat on...without knowing it.. Because some people work for a paycheck but they hate their jobs and would rather being somewhere else...rather than stuck working on a weekend when they wanted to go out and party
If you've ever worked at McDonald's, what was it like?
Your comment about "you're gonna get fresh fries" is absolutely not true. There is nothing worse than a cold McD's fry, just as good as it can be fresh and hot. They don't make new ones as much as you think. In the old days, yes, this was not an issue, but in the last 15 years, they do not care about it. And asking for fresh fries? You should see the eye-rolling and comments about that!
Back in the '80s, I used to work at the McDonald's in Willcox arizona, in the middle of nowhere. I mean there was nothing between Albuquerque New Mexico and Tucson at the time and this was a pull off. The entire Street was nothing but hotels and restaurants.
It was in the middle of the desert, in the middle of nowhere, and the manager was from michigan, where I had just moved from and when he saw where I used to work, he hired me on the spot. It was across the street from his mother's dress shop in a small town in Michigan.. he couldn't believe it so he hired me.
I used to be extremely cute and tiny and they put me on the front register. Like I said there was sort of a tourist trap and it was nothing but buses and customers, 24/7. There was never a break.
I wanted off the register so after a couple of weeks, he told me I could be in charge of making the salads.. there was a bucket that was half full of salad mixing and a bucket that was still full of water. He told me to finish the first bucket and drain the second went only when I needed it.
Anyway, I opened the bucket of salad and it was crawling with Arizona cockroaches, I don't know if you've ever seen these b****** but they're like 8 inches long 3 in wide and dark blood red. You can't kill them. I closed up the bucket and drained the second bucket and started working.
He came in sometime later and saw that I was using the second bucket and questioned me, when I told him the bucket was full of roaches, he looked at me and said "So, pick them out!"
🤮🤮🤮🤮🤮
I told him I was quitting...
@@Justanotherfuckingobserver That is what it says in video, but that is also what it says employees complain about. I would rather they just have fresh fries and not be mad at me if I don't want broke a&& fries. LOL Same with burgers. I used to always order customized because of my likes and dislikes but also to make sure it wasn't sitting under the lamp for hours...
What's so funny is I just ordered McDonald's delivery for the two little ones, I was going to order fries for myself but, they're always cold and nasty. My grandson got the hottest, most beautiful looking/tasting fries I have ever tasted and they were incredible.
They were too hot for him so he sat and let them get cold 😭😭😭
@@jbjacobs9514 I wrote that as I was listening. I deleted my comment.
As a former manager, I always tell a customer who has to park that his food is being prepared fresh. Because most of the time, that's why there is the wait.
That’s the smart thing to do makes them feel special like they’re getting a different service and they’re happier
That scene from " Falling Down" is hilarious when played in it's entirety.
For the complaint about waiting in slow drive-thru, then not knowing what u want when u get to the speaker: Maybe the should put a menu(make sure its up-to-date) ahead of the speaker so it can be read BEFORE getting to the speaker to order. I've been going there for years and basically order same thing. Every once in awhile I want to try something new or somebody in my car does. If we could've seen the menu ahead we can have it together. OR you go specifically for something that on menu and the say the offer is OVER. Now you have to shift your taste gears ... another stall at the order speaker.
At my store, we just shake the fries directly from the basket into the box, the driest are still wet with oil and we burn ourselves
The problem with drive-thrus is that you have to know menu pretty well to use it. You can't stop to study menu before going to order spot. Even there, cars will be honking at you too pull up when cars in front of you do. At least inside, you can study menu before walking up to cashier. This is why I like fast food places that have printed menus you can keep in car or at home to read before you even go to the restaurant.
Here is another tip, if you plan on doing a big orders make sure you order it through mobile so the drive thru or front counter person doesn’t mess it up. Not only that but most fast food chains now have reward points on their mobile app that allows you to redeem free items after you hit a certain amount of points.
its funny some of the stuff you hear over the speakers. Ive heard many a couples fight over the speaker.. we are like. "please keep your problems at home" lol
Back in the late 70s the local McDonald’s donated food to a fund raising event my buddy and I organized.
No I have not memorized the entire menu since I very rarely go to McDonald’s so forgive me for asking for a minute to look at the menu. They could simply make the menu visible to cars waiting in line and not only on top of the speaker. I know I can look it up on my phone while waiting but why bother? What’s in it for me?
Amen brother or sister. I'm a little nearsighted, so if I'm inside, I gotta get closer before I order. I usually just use the menu in my head (big mac, filet o fish, etc) then make a quick change if I see something interesting.
It's mcdonalds, there's like 20 choices. You SHOULD know what you want before you get to the speaker.
@@bryantanderson430 Bullshit
Thank u! Exactly, regarding your understanding about menu placement and everyone not being a frequent customer. Everyone has their experience/truth about food service.
As someone who used to work in McDonald’s many years ago. If an employee takes very long in drive thru the manager will get very pissed and start telling you to speed it up. Let me tell you as someone who did drive thru, most of the times that I went slow was because customers didn’t know what they wanted.
The closest McDonald's to us is at a gas station. No seating, just drive through. They routinely charge more for burgers than the price listed on the McDonald site. Since it's drive-through there's no easy way to complain without holding things up. When I order a McDouble with Mac sauce it costs more than a big Mac.
Why don't they have a menu board at the front end of the line so you can look at it while your waiting in line to be next? Then we wouldn't hold things up looking at it when we get to the microphone.
Interesting. Sounds like most of these little problems and inconveniences are caused by customers. Ordering things that aren't on the menu, getting snippy with food service employees who have a job to do and rules they have to follow, etc. I learned a long time ago never to give an attitude to someone who's preparing my food.
Where's my fries?
@@selfhatred6944 No need for the speech. I want my fries now!
If you want the grilled cheese, stay home and make it yourself.
Maurice: Mr. McDowell? There's some people here to see you Sir. Mr. McDowell: They're not from McDonald's are they? Maurice: I don't think so Sir. - ("Coming To America." (1988).
I love that movie LOL!!
I worked for BK, I was the Broiler Person, and before I went over to DQ I was put on the line to put the burgers together.
The rule for the steamer was there had to be a Certain number of burgers in it, after a set time and they weren't sold, they were tossed.
Funny thing was, when I Packed the steamer I stayed up with demand, when I followed their rules, I ran out several orders in.
(But when I went DQ, I was the person behind the counter, and Loved it. Puls I can say I worked for Roalty. The King of Burgers and the Queen of Dairy. But DQ is the only of the 2 I'd go back to if given the chance.
I used to love the DQ pulled pork BBQ but they got rid of that and changed it to something entirely different. Do you recall what brand that pulled pork bbq was so that I can perhaps locate it again?
I actually like DQ burgers better and at my DQ, the people are SOOOOO nice behind the counter. Makes me want to be even nicer (and I am always smiley and nice when I go into fast food places).
My brother never wants his mcdonald’s burgers without the relish/ salsa and pickles always included by default (at least the UK ones). So we always had to wait when we went through the drive thru
As an experienced customer service person, I can definitely say that customers in general have gotten nastier over the years. They get sarcastic and insulting over any little problem without asking for a solution, and they know that they can get away with it because "they're the customer."
Amen
i always say that the ‘customer is always right’ mentality businesses promote has destroyed how people in service industries are treated
@@saraalice5244 That and the whole assertiveness thing that started in the 70's. If you weren't satisfied, demand to be satisfied. If the person still doesn't give you what you want, ask for the manager. Since then millions of people have turned into nasty Karens who want more than just their money's worth.
@@saraalice5244 It should be "the customer is always stupid."
@ Chris in Indiana I am quitting my job in a few days because I do customer service for an education company and people want to use Covid as an excuse to get their money back because they have to wear masks at our testing facilities for professional licensing and certifications. I have lost so much respect for educators on all levels. The tantrums and the irate nonsense i have dealt with is ridiculous. I salute any fellow customer service worker dealing with the public during these times. These people are getting crazier by the day.
Asking you to park is falsifying drive thru speed time. That’s why they do it. If you ask for fresh fries, they say ok and serve you the fries that are already there and call them fresh. Or they dunk the old fries in hot grease for a few seconds. Been there. Done that. Unless you go during a busy time, just ask for no salt fries.
I have no sympathy for the Overpaid McDuffels employee. Makes me mad to see them playing with their phones while the line backs up around the building.
The fries are fine imo but the tiny crappy little burges that cost sooooo much are just not on
Great Tips Good Stuff 👍😀
my local mcdonalds, 3 locations all ice cream machines down. always in the summer
McDonald's and KFC are literally the bottom of the barrel of fast food 🤮
I think White Castle and Whataburger are even worse.
Nah burger King is worse
@@jaquanivey3522 Yeah BK has really gone down hill
KFC used to be good, like 30 years ago.
@@jaquanivey3522 I agree BK is bad100% I like MD so much better then BK
I've been adding Mac sauce and lettuce to my double cheeseburgers for 20 years. Still wasn't my idea, though.
The thing about the ice cream machines is that the problem can be avoid by not overfilling it before starting the cleaning cycle. If there is too much mix, then the cleaning cycle will fail because the mix won't get hot enough to sterilize the machine.
Wait a minute. Peanut butter on a burger?
We don't sanitize the fry container we do wipe it out,
But it's correct if you do want fresh fries ask, if where busy I'll grantee you'll get fresh fries regardless and the good stores only keep fries for 7 min maximum then there suppose to get fresh fries cooking anyway,
The ice cream machines are designed to break by the manufacturer so they can charge the McDonald's businesses a bunch of money to fix them but most of the time there being cleaned and every other day the machines are suppose to be striped down and cleaned manually for a detailed cleaning, stores are suppose to do this before the lunch rush or directly after the lunch rush so it's up again for the dinner rush
Yes the order units in the drive through do work both ways and we don't have any control over it
NO want hot fries say so, they will refresh the fries, with a flash hot frying. Perfect!
A way I have used to obtain fresh-cooked fries is to order them with no salt. So far, they've always done it.
And they know what you are doing when you do this, and they HATE you. Don't do this when you are in the drive-thru. You might now be happy with how the rest or your order is prepared.
Hello what if u never been 2 McDonald's or like me haven't been there in a while how am I supposed to be ready to order if u can't really see the menu til u get 2 it.
Many times at the same store, they ask what I want, and them menu has NOT been changed. I tell the person taking my order I will decide when I SEE, the menu, some items may have changed. Again, this happens at the same restaurant over and over. I have NOT memorized the menu!
In burger King we gonna dump it in the fryer for 30 seconds no salt fries
Fax
The 2 drive thru lane thing is so frustrating. Usually 1lane is being ran by a Stoner so it goes ALOT slower😡
Or when you have stoners and mentally deficient people in front that like to make everyone wait in line all day
also i love the Grand Big Mac, I will cry when this huge burger is gone.
WTF is a Grand Big Mac?
Wow they don't want to take change to pay for the meal. Really. A few months ago they were begging for change. Guess what money is money whether I give you a dollar bill or 4 quarters. It such petty crap gets them all worked up perhaps they should look for another job!
4 quarters is different from a $23.48 order being paid for in nickels dimes and pennies.
@@jayph7394 My sister made selling our parents' house so difficult and dragged it out for so many years that I thought about paying her $28K in pennies.
The thing i hate is cold fries . I always ask for fresh
Just be nice 🙄 PERIOD. I don't work in the food industry anymore but I do work at a call center. Covid 19 has brought out the ugly out of people and they have gotten more and more aggressive for the pettiest things lately. We are all fighting for survival don't berate and degrade people just because you are "The Customer" keep it cute or keep it on mute 🤐
We still have to turn the grills over for the burgers.
Huh!!!!
where i live mcdonalds is only drive thru no inside orders so people who dont drive are out of luck, and the wait times in the drive thru is long so a lot of times I go somewhere else
The thing with not knowing what you want until you get there...If it's a restaurant I've never been to before, and I don't know what's on the menu, I have to wait until I get up there, because I sure as shit can't see it until I do. But this is McDonald's, and the menu hasn't changed much in decades probably. Also, now that everyone has a mini computer in their pocket at all times, you could easily look up the menu while you're waiting.
Go to McDonalds a dozen times and see if you ever hear them say, "Thank you", "Please come again", see a smile or anything close to to any of those things, you NEVER will. They act like you are interrupting their day, they are pissed off and they can't wait to throw their food at you.
Go to Chick-fil-A just once, They will be three times as busy, they will ask your name and say very sweetly, "What may I order for you?", they will say "My pleasure!" like they really mean it and all with a big smile. They say "Thank you" every chance they get and "Please come again!" They are always very polite and cheerful.
I wonder why Chick-Fil-A is busier than McDonald's, Wendy's and Burger King combined?
They’re cleaner than MC’d s too
You customers treat McDonald's employees like crap so they treat you the same. They shouldn't have to say some fake saying in order for you to treat them like a human being. Also they barely get paid enough to deal with your attitude. I've worked there a while back & you customers are rediculous, very rude & treat employees like they aren't a person. Employees try their best & its never enough. Chick-Fil-A employees get treated better in general & those sayings they say ...they are told to say & if they don't they will be in trouble. So. You like those employees bc they are being treated badly by their employer & are told to say a disengeniuse saying & be good at acting like it was something they just say. Just to keep you "happy" what about the employees happiness. You should treat all employees everywhere like you would want to be treated.
Not to forget as someone who worked in both chic-fil-a and McDonald’s I got paid higher in chic fil a.
@@watchinvidzwatchinvidz7691 It's called customer service, you demand that your employees act the way you want them to act. The great big world is like that, you get paid, you do what the boss wants. It's very different from your Mom's basement.
That's because you are disrupting their day I work at canes and never say thank you to customers
You can get a burger at Burger King during breakfast, but, you can not get a Breakfast after 10:30am .
I don't get it, they don't want walkers to car lane in case there's too many orders and they can't keep up during the night, but they also want cars to park so that they get more sales?
Then open up inside for people without cars
Imma still ask for no salt
RR burgers make some of the finest french fries in the world. ❤️❤️❤️🍟
Haven't craved McDonald's since the age of eleven.
The Ice Cream Coñes🤢😫 are Just (Too,😟😟😕...(Small.)But the Food Is So Good. 🤗👍
Why the McDonald's employees complaining? They pay per hr NOT per customers. Stop complaining.
Or else the manager will start threatening you for not being fast enough.
You ask for a receipt so you can prove that you ordered something that may not be in the bag when you get it which HAPPENS A LOT💯 or you didn’t order something that is in the bag you always have the receipt for proof what was said in this video as to why people want a receipt is TOTAL BS 💯💯
I hate standing in line and some moron in front of me waits till thy are asked to pay before digging their cash out or their bank card won't work and they try it 3 or 4 times just to make sure it really don't work. I pay with cash and have it ready before even ordering my food it's so much faster for people that have things to do other then stand in line waiting for the person in front to pay for their food that they knew they were going to have to pay for before even ordering.
The unsalted fries trick never works the lazy employees don't want to be bothered.
What if you can't have salt??? Do you give up eating fries??!!!
Not everyone has a car. They need to have a walk-up window. A lot of other places have them.
Ever thought of going inside the restaurant?
@@AB-jz9ns 🤣
@@AB-jz9ns Dining rooms close earlier. Drive Thru open later at LOTS of fast food places.
@@ClamBake7525 Valid point
Where I live, if the lobby isn't open to go into to order, it's the law they have to take your order in the drive-thru.
Not everyone frequents McDonald's like it's the grocery store. While sitting in line u can't see the menu until you're pretty much at the speaker. I know there are lots of frustrating quirks that customers have. What's frustrating for the customer? Being asked to repeat their order or part of it three times and STILL being given the wrong order. Being treated with attitude because a customer before u was a nuisance. Being told McDonald's doesn't make something that's on the menu or that you've purchased before, from McDonald's. Not getting your whole order is frustrating. Using up gas while sitting in a looooong line and getting the wrong order. Sitting there is a choice. Receiving the wrong order is just wrong. Especially when it's happened a few times. Now, I just order a drink, in a rare short line from McDonald's
Just because you've ordered something before doesn't mean it's permanently on the menu, there will also be things on the menu that aren't able to be made or it may be past a certain time so that item is no longer available, if you're told you can't have something then you can't have it. If you don't want your order to be wrong then listen when it is repeated to you(this should either happen at the speaker or the window that you pay, there may also be a screen on the speaker or menu which should show you your order), if they don't repeat it to you then ask them to repeat it to you.
that they are just too lazy to clean the ice cream machine
It's McDonalds....if you choose to work at McDonalds, your going to be dealing with bs no matter what. Life sucks......get a helmet.
Sometimes going inside is a lot quicker than going to the drive-thru.
The change thing doesn't make much sense cause the employee will still count it
If they ask me to pull into a spot because my drive thru order isn't ready, I just get a refund and go somewhere else. I've tried waiting for them 6 or 8 times now, and every single time they either mess up my order or give me someone else's instead. I understand why they do it, but they have never gotten it right after they ask me to park. It just isn't worth my time.
After seeing people ahead of me in the drive thru get handed bags of food and trays of drinks, I was told to pull up and wait for my order. All I ordered was an iced mocha. A little irritating.
Most of the time people are asked to park because part of their order is being cooked fresh.
What can you do if you don't have a vehicle? Us, without vehicles, are hungry too🥺🍟🍔🍦
The drive thru at my McDonald's is a big problem. We have to park and the employees will cater our food.
How is that a problem?
@@jayph7394We are waiting like an hour for our food.
@@MrBerus593 Can you record a video and post it, i'd like to the the longest Mcdonald's drive thru
An hour for your food? Yeah something is up with that McDonald’s. Most likely understaffed. When I used to work there all the parked people never waited longer than 5 min
Or... If someone orders fries with no salt just take the basket out of the oil and use a pair of tongs to transfer the fries into the carton. No real extra work is required.
If you want food fast never order a quarter pounder at least at the place I work, as we never have them premade .
didnt they do a thing where McDonalds QPs are always made fresh now
@@thebaxeffect probably tbh idk I don't cook the food but when it's busy it causes a lot of backlog and it get pretty hectic
@@sigmoidbeast7712 QPs are always made cooked to order
Most people don’t memorize the whole damn menu so they can know what they want to order before they get to the speaker. Stop whining.
The people that go to McDonald's have been there at least a hundred times if not many thousand. There are not that many items on the menu and you will be eating again in about five or six hours. While you are in line look at the menu board and make up you mind.
@@udavidism They are also adding and dropping menu items that were either flops or just temporary limited time items. Things get even more complicated with all the dollar menu items and the McCafe items. For example, how do you know whether you can still get a Shamrock Shake when its season is over unless you can take time to see if it is still on the menu?
@@NotData Just ask if they still have shamrock shakes bro. The items that are "always being added and dropped" are never critical to the menu, usually seasonal desert items or collaboration meals.
just say "cook to order" when u want fresh shit and most of the time if u complain enough especially when busy they will just give u what u want
I’m watching this as I eat two mcchickens
I have been working with it since 1991.
The fries aren't constantly made fresh. I get old fries when its slow. Also, Taylor has made
icecream machines for McDonald's with those codes bc then they can regularly service them that way. Taylor makes money off of their codes being off limits to McDonald's managers to get the machine up & running again. Its a scam & we all are told its not working when it is. Its just the codes they need to put in, but can't bc Taylor needs to be called in. Managers should learn the codes & put them in without calling Taylor.
So it's their fault that mcdonalds Corp made a shit deal with Taylor??
i work at mcdoanlds... what we do with unsalted fries is we take the fries already made and put them back in the fryer for like 15 seconds so the salt comes off.
And I HAVE been a McManager and have fired people for dumb crap like that.
@@paulwagner688 the managers told us to,
@@paulwagner688 makes no sense f they ask for no salt and you take the salt off to fire them. if they ask for them fresh, then id make them fresh but if its no salt then ill take the salt off
@@alexthedio 1. Salt will degrade the oil and turn it rancid. 2. You ever tasted old fries that were dumped back in the fryer?
Oh nooo. Never. U wouldn't be working at McDonald's if urecaught doing that. See now uwonder whycustometstreat uguyslikecrap. Have standards and don't takeshort cuts
Have pride inurework!????
Please have them open the lobby's. The locations by where I live act like they don't want to open the lobby's. I dislike all drive threw.
No location near me has the Ronald McDonald cake 😔
No worry! I don’t eat at McDonalds
I Moab McDonald’s is paying their employees 24 dollars an hour
So. Their poor service and poor food served is the fault of the customer. I don’t know what I want until I get to the menu! Then it keeps flipping screens as you’re trying to read it. There’s a reason for that. To soak you of your hard earned money. A double double combo at in-n-out is less expensive a better value! This is the longest mcdonalds commercial I’ve had to endure.
I can tell you're annoying as hell to fast food workers.
Those employees who get upset with the elderly paying in change? Did you ever stop to think, they are on a fixed income, and that may be all the money they have?
It's still annoying because they hold up the line and take forever
they should checkout my mickey 'ds in miss.they slow as heck.
You’ll get a fresh fries doesn’t make any sense
The head Guy of McDonald's won't even eat there! 🤔 Hummm, so there must be something wrong with the Food?!? 🤢 Yuck!
ORRRRR He probably had it so much that it just got old to him
14 or $16 an hour wine wine wine
Why would you go to McDonald's anyways?
😃😀🙂👍
Duh!! Then order them well done! They are great that way Aaaaaand they will be salted!! It ain't rocket science people!
McDonald's food is down right nasty. I refuse to eat there. 🤢☠️
Lol early
First
I own 9 shares of mcd
That's part of the job folks...
Stop whining..we all have things that happen on our job that agitates us... That's life
I fear eating at fastfood because sometimes unhappy employees vent by doing nasty things to your food...then smile at you as they hand you your order...
This worry's me...also many fastfood hire young people who are careless and who don't like being their working in the first place..
These type of people shouldn't be kept as employees
All food should be kept clean and cooked fresh...
People feed this food to their family's
Having employees who aren't happy working their job...
Can only result in them doing nasty things to your food..
Because they will be fired if they act out towards a customer..
They know this
So they strike out by tampering with your food..
and you end up eating food that's been dropped..or spat on...without knowing it..
Because some people work for a paycheck but they hate their jobs and would rather being somewhere else...rather than stuck working on a weekend when they wanted to go out and party
You know, it's only dickweeds that get their food messed with. If it happens to you, you might want to do a little soul-searching.
I Moab McDonald’s is paying their employees 24 dollars an hour