+gapipkin Great question! The 15 cones of thread occupy numbered spaces. What you're doing is telling the machine to match "this color" on the design to a particular spool # on the machine itself. So if your red thread is on spool or position #10, and the white is on #15, you just assign the corresponding colors on the design to those spools.
Hi! We have some great troubleshooting guides on out support website, but we recommend opening up a support ticket so one of our pros can help you out - support.coldesi.com/
@@ColDesiColman I spoke with someone over the phone and really didn’t give me much information, seemed like he was trying to get off the phone. Then he sent me a form to pay 1500 FOR PHONE SUPPORT?
@@edo_mann1409 Sorry about that Edo - it sounds like you didn't purchase from us so you WOULD need a service contract to get that help. Otherwise, you could try some of the FB groups...
@@ColDesiColman totally get what you’re saying, but for god sake 1,500 dollars for over the PHONE support! At least some type of reasonable price on that, or (Hi, thanks for picking our machine out of many, here’s a quick rundown on how to run it). Total joke!
@@edo_mann1409 I get it Edo - especially if the seller didn't let you know in advance. You can find lots of videos online - peruse our support.coldesi.com page and join this FB group for Owners: facebook.com/groups/Avance1501
All of these instructions are including in your training course. If you bought your machine from ColDesi, training is included. Please reach out to support.coldesi.com/open-a-ticket/ to learn how to register for training and get some further instructions on sewing a cap.
@@DuceGduceG Got it. Sure - all of our new instructional videos are part of the training course: training.coldesi.com. For "demonstration videos - not training - you can just search "avance 2020" here
![เปิดบ้านสุดหรู "เเจ็ค the ghost" ลั่นถ้าป๋องกพลลำบากผมเลี้ยงเอง!! l [Nickynachat]](http://i.ytimg.com/vi/1xbW4vULqGc/mqdefault.jpg)
How do you change to cap from flat on a multi head machine on the control panel
Is there a version of this with the touchscreen machine? 😓
When assigning numbers, how do you know it's white and red and not red and white? How do you know what colors to assign what numbers?
+gapipkin Great question! The 15 cones of thread occupy numbered spaces. What you're doing is telling the machine to match "this color" on the design to a particular spool # on the machine itself. So if your red thread is on spool or position #10, and the white is on #15, you just assign the corresponding colors on the design to those spools.
I always get a Y Error message. My logo is small enough. Any suggestions?
Hi! We have some great troubleshooting guides on out support website, but we recommend opening up a support ticket so one of our pros can help you out - support.coldesi.com/
@@ColDesiColman I spoke with someone over the phone and really didn’t give me much information, seemed like he was trying to get off the phone. Then he sent me a form to pay 1500 FOR PHONE SUPPORT?
@@edo_mann1409 Sorry about that Edo - it sounds like you didn't purchase from us so you WOULD need a service contract to get that help. Otherwise, you could try some of the FB groups...
@@ColDesiColman totally get what you’re saying, but for god sake 1,500 dollars for over the PHONE support! At least some type of reasonable price on that, or (Hi, thanks for picking our machine out of many, here’s a quick rundown on how to run it). Total joke!
@@edo_mann1409 I get it Edo - especially if the seller didn't let you know in advance. You can find lots of videos online - peruse our support.coldesi.com page and join this FB group for Owners: facebook.com/groups/Avance1501
Do you people every read the comments and answer the questions? Wth how im I suppose to convert this to the new touchscreen 😒
Hey Duce - you cannot convert to a touch screen. You'd have to get one of the new machines
@@ColDesiColman sorry I meant is there a newer video because you have to the new touchscreen I month old now
All of these instructions are including in your training course. If you bought your machine from ColDesi, training is included. Please reach out to support.coldesi.com/open-a-ticket/ to learn how to register for training and get some further instructions on sewing a cap.
@@DuceGduceG Got it. Sure - all of our new instructional videos are part of the training course: training.coldesi.com. For "demonstration videos - not training - you can just search "avance 2020" here