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Lyft offered me a ride to go 100 miles for 59 $. That ride used to pay 90-100$ back in 2019. They are 100% paying us less. Lyft also adjusts the rides amount when there are bonuses. If a ride pays 10$ without a bonus it will bay 11$ with a 5$ bonus. Lyft also steals tips when the passengers use the percentage options. We need to go on a strike. We need to tell all the drivers and passengers to stop using uber and lyft for a solid week. Upfront pay is the worst pay we've had and ghey won't change until we make a strong stand
Chicago 8 year fulltime Lyft driver here. I have had 3 warning emails about my trips going too long or off route. My normal day has 2-4 runs between O'Hare and downtown along I-90 only which is under heavy construction. This is the route shown in the app, and I use it. The time estimate that is first shown is always wrong, usually by as much as a 70-100% increase. The warnings about going over time result afterward in no extra pay for the extra time spent dragging through the traffic. This goes on and off without any regular system. I rarely deviate from route, usually only if an accident requires a re-route. I was even threatened with deactivation by a bot over it, despite my evidence. Luckily I was able to get a live person on chat who assured me that if I was deactivated I would be reinstated. Airport runs are my daily bread, the extra earnings from tips are the only way I can make enough money to survive. This inconsistency is maddening and the implied threat for doing exactly my job as demanded is also crazy.
Upfront fares are the worst!!! I have been checking the Uber Fleet app to see the graph of how much time spent traveling to pick up a passenger, how much time spent actually driving the passenger, and how much time in being available. So far my graph is always about 45% to 50% of my time just getting to them which isn't paid for!!! So my trips take roughly 20 minutes to get to them and about 25 minutes to take them to their destination and the fare is always around 6 to 8 dollars!!! I downloaded my weekly summary for my last week and customer payments was 1200 and my earnings were 600 with a bunch of tips!!! And with Lyft the customer payments were 328 and my earnings were 100 with tips!!! On the graph for Uber I made 1.93 per trip/hour!!!
@@sergioSMTMC1 I have tried to cherry pick and the next thing I know I am not getting any requests at all and then I have to watch videos to just be able to go online…I want to cherry pick but literally each time I try they won’t send me anything at all… :-/ and I’m only at an 80% acceptance rating yet they still force me to go to the edu website to watch videos and stop sending me any new requests every single time I start declining trip requests because they suck!!! And lately when I get good trip requests I accept them and then it says “we need to make sure you are the best driver suited for this trip” and then cancels it…I have asked customer support soooo many times why it is doing that and they always say “Not to worry Laura. Your account is fine. You will receive many trips! Please log out and back in after 30 minutes and many trips you will receive!” And then they end the chat… And just to be clear I am a 5 star driver that can take UberX, Comfort, Green (at least I was able to..not sure if they got rid of it…, Uber Pets, etc…so it makes absolutely no sense that when I accept an actually good trip it says they need to make sure I am the best suited driver for the trip…
@@LauraLangan That really sounds like they're messing with you. My acceptance rate drops to the low single digits sometimes and I've never been asked to watch a video. You mentioned the fleet app. Are you renting a car from someone? Maybe they have requirements they are imposing on you that you don't know about?
@@Joe-inChi No. That is just how they configured my account. They set it up as I was a fleet owner of myself...but yeah I have had nothing but issues with my account since the day I signed up which is roughly 2 years now. They just never do anything about.
Out of the 70 factors I have posted, #3 brings time into play. Time is money. Uber/Lyft also factors in time, only they are not paying drivers for it. They pay drivers an upfront fare the driver agreees on. If the drivers drives over this agreement to complete the ride, then the driver pays for it. Legally, they are in the clear. They legally stole you time. Its our responsibility to end the ride if it takes more than the agreed-upon time. If it goes a longer distance that agreed, and any of these 70 different factors they claim they factor in when setting a ride price. I drive an XL yet do X rides from time to time. Does that mean that they factored in the type of vehicle Im using when they charged the customer? see #10 Yes they did. Did they pay me for it? No. They have 70 ways to steal from you. Time is just one of them. You have 70 ways to make an informed decision. No way you can do that in 5 secs. But you can learn from these 70 ways and better your earnings by using just a few that matter to you. When they say something about it, tell them you factor in 70 different ways a fare is calculated and only accept those rides that fit your filters.
i haven't driven for a month now. My life is so much less stressful. I honestly don't know why people keep driving for them. Keep up the good work guys. Expose them for what they are.
Oh and I had a trip that was 4.38 and it took me 1 hour and 40 minutes altogether because of traffic and road construction. I reached out for a fare review and they told me I accepted the upfront pricing so they will not be increasing my fare. Even though the upfront pricing said it would take me 14 minutes altogether!!!!
Shaving is the least of the worries, They are milking everything, having drivers competing against each other. So many times passenger told me they are paying double for surge pricing, what was a $12 ride is $30 for them and I am getting no surge or a $1 surge extra being offered $6 for the ride
Dont think about the surge much.... sure if you can snag a surge rate that helps... but really just be picky about what rides you pick and their rates for time. I just say at minimum I need $29 an hour using para and autoreject less.
While specific ride-sharing companies may have different algorithms and factors they use to determine the price of a ride, here is a general list of 70 potential factors that could be considered: 1. Base fare: The initial fee charged for starting a ride. 2. Distance: The length of the trip in miles or kilometers. 3. Time: The duration of the trip in minutes. 4. Time of day: Different pricing for peak hours vs. off-peak hours. 5. Day of the week: Different pricing for weekdays vs. weekends. 6. Demand: Higher prices during times of high demand or surge pricing. 7. Supply: Driver availability in the area. 8. Traffic conditions: Congestion or traffic flow during the ride. 9. Route taken: The specific path or alternative routes during the ride. 10. Type of vehicle: Different rates for various car types (e.g., standard, XL, luxury). 11. Weather conditions: Extreme weather might affect prices. 12. Toll roads: Additional charges for toll roads used during the trip. 13. Airport fees: Special fees for airport pickups or drop-offs. 14. Promotions: Discounts or bonuses applied to the fare. 15. Booking fee: A flat fee added to each ride for platform expenses. 16. Cancellation fee: The cost for canceling a ride after a certain time. 17. Wait time: Additional charges if the driver waits for the passenger. 18. Safety and cleanliness: Extra fees for maintaining safe and clean vehicles. 19. Service level: Premium services with higher rates. 20. Local regulations: Compliance with specific city or regional regulations. 21. Currency exchange rates: Applicable for international rides. 22. Driver rating: Discounts or incentives for highly-rated drivers. 23. Passenger rating: Price adjustments based on passenger behavior. 24. Surge multiplier: Multiplier applied during peak demand times. 25. Booking window: Prices may vary depending on how far in advance the ride is booked. 26. Geographic zone: Different pricing based on the pickup and drop-off locations. 27. Parking fees: Additional charges if the driver has to pay for parking. 28. Vehicle capacity: Different rates for rides with more passengers. 29. Pet-friendly rides: Additional fees for bringing pets. 30. Personalization: Prices may vary based on user preferences and history. 31. Subscription plans: Discounts for subscribers or membership holders. 32. Seasonal factors: Pricing adjustments for specific seasons or events. 33. In-app purchases: Additional services or add-ons offered during the ride. 34. Package delivery: Charges for using the ride to deliver packages. 35. Insurance costs: Fees to cover insurance for the ride. 36. Road tolls: Charges for using specific toll roads. 37. Fuel prices: Price fluctuations based on the cost of fuel. 38. Local taxes: Additional taxes imposed by specific regions or cities. 39. Cleaning fees: Extra charges for excessive mess left in the vehicle. 40. Peak days: Different pricing for special holidays or events. 41. Driver incentives: Bonuses or commissions given to drivers. 42. Vehicle maintenance: Costs to maintain the ride-share vehicles. 43. Marketing promotions: Temporary price reductions for promotional purposes. 44. Loyalty programs: Discounts or benefits for frequent users. 45. Carpooling: Special rates for shared rides with multiple passengers. 46. Driver availability: Prices may vary based on the number of available drivers. 47. Vehicle age: Rates might differ based on the age of the vehicle. 48. Accessibility options: Pricing for accessible vehicles. 49. Dynamic pricing algorithms: Complex pricing models based on various inputs. 50. Safety features: Rates based on the safety features of the vehicle. 51. Long-distance rides: Special rates for rides with extended distances. 52. Market competition: Prices adjusted to match or beat competitors. 53. Regulatory fees: Charges to comply with local regulations. 54. Referral bonuses: Incentives for referring new customers or drivers. 55. Maintenance schedules: Prices may be adjusted for maintenance periods. 56. Local events: Pricing adjustments during local events or conferences. 57. Business partnerships: Discounts through partnerships with other businesses. 58. Public transit integration: Pricing variations based on transit connections. 59. Environmental factors: Eco-friendly rides might have different rates. 60. Community impact: Pricing considerations for rides in certain areas. 61. Security and safety costs: Fees for safety measures implemented by the platform. 62. Service reliability: Prices may vary based on historical service reliability. 63. Technology upgrades: Costs related to updating the ride-sharing platform. 64. Currency inflation: Pricing adjustments due to economic factors. 65. Market demand trends: Prices adjusted based on historical demand patterns. 66. Political climate: Pricing considerations in response to political changes. 67. Event-specific pricing: Rates tailored for special events or concerts. 68. Driver expenses: Account for driver expenses like fuel and maintenance. 69. User payment method: Different rates for various payment options. 70. Currency fluctuation: Applicable for cross-border rides. Remember, not all ride-sharing platforms consider all of these factors, and the specific factors and their weights may change over time. The exact factors and their significance will vary depending on the company's policies and the local market conditions.
Upfront fares in ride-sharing refer to the pricing model where (passengers only) are quoted a fixed price for their ride before booking. While the factors used to calculate upfront fares may vary depending on the ride-sharing company, here are some common factors that can apply to upfront fares: 1. Base fare: The initial flat fee charged for starting a ride. 2. Distance: The estimated length of the trip in miles or kilometers. 3. Time: The estimated duration of the trip in minutes. 4. Time of day: Different pricing for peak hours vs. off-peak hours. 5. Day of the week: Different pricing for weekdays vs. weekends. 6. Traffic conditions: Congestion or traffic flow during the estimated ride time. 7. Surge pricing: Extra charges applied during times of high demand. 8. Route taken: The estimated path or alternative routes during the ride. 9. Local taxes and fees: Additional charges required by specific regions or cities. 10. Toll roads: Estimated toll charges for roads used during the trip. 11. Booking fee: A flat fee added to each ride for platform expenses. 12. Currency exchange rates: Applicable for international rides. 13. Promotions: Discounts or bonuses applied to the upfront fare. 14. Driver incentives: Bonuses or commissions given to drivers for the trip. 15. Safety and cleanliness: Charges for maintaining safe and clean vehicles. 16. Additional services: Extra charges for specific requested services. 17. Vehicle capacity: Different rates for rides with more passengers. 18. Pet-friendly rides: Additional fees for bringing pets on the trip. 19. In-app purchases: Additional services or add-ons offered during booking. 20. Peak days: Different pricing for special holidays or events. 21. Dynamic pricing algorithms: Complex pricing models based on various inputs. Keep in mind that not all ride-sharing companies use upfront fares, and the specific factors considered for upfront pricing can vary among companies and regions. Additionally, the algorithms used to calculate upfront fares are often proprietary and subject to change based on the ride-sharing platform's policies and market conditions.
@@eworldmusikinc.3054 ok now tell me what any of these 21 points have to do with the video, again we're not talking about how upfront is calculated, did you watch the video?
@@sergioSMTMC1 Upfront fares suppose the be the reason we seem to be paid a set earnings that ignores the extra time, or extra distance, or even the extra traffic that goes into our earnings. I only put this up so we can get a general view of what these companies keep throwing in our faces. A general view of what we been tricked into accepting. Upfront fares arent for the drivers, its for the passengers. The drivers only got to see the route but believe we are being paid an upfront fare. We are paid a fare, but all the 70 or 21 different factors that go into the price are charged the customer. Uber/Lyft just says here, take this much and shut up. Joe is correct. Our time doesn't even matter, but this time is one of the factors in the 70 or 21, yet we arent paid by it. I myself have pulled over and ended many rides that go over the time and distance. I tell the customer that I'm sorry but Uber just breached the agreement for this ride and end the ride. I feel if enough riders I can put out because of this and use Uber's own 70 or 21 factors as justification, I will get change and so can everyone else. Or just cancel the ride. But this helps all to understand that 70 or 21 factor Uber/Lyft uses as an excuse when drivers are factored into these numbers
You know this is beginning to happen more and more with you. I don't know if I'm just so misundertood or you purposely come at my comments as if there is an issue with you and I. All I try to do is help here. Not here to be grilled. I watch every video and I comment. But I'm feeling unwelcomed here with the way you reply. Try and see what Im saying before you push on me. Or better, yet, Ill unsubscribe because it's all old news to me anyway and I don't have to help anyone understand jack, especially explaining myself with every comment. Enjoy your show. I don't seem to fit in here...
Upfront estimate: 3 to pick-up 32 to drop-off Actual: 3 to pick-up 47 to drop-off Pax was ready to roll when I arrive So that's an additional 15 minutes to drop-off. Root cause: somewhat typical rush hour traffic, perhaps 5 minutes beyond average. No automatic fare adjustment. Complaint met with their typical nonsensical lingo. I asked specifically how much longer must the trip have been to trigger an adjustment. He said *another* 12 minutes! 😮 As absurd as that is, it'd have been a meager $3.70 in time!😮 So I asked him if, next time, I should just wait the extra __ minutes to end the trip on app after the pax exits the vehicle at the drop-off so that I can trigger the automatic adjustment for "significant" time. He agrees and says yes. I have the entire exchange captured as evidence.😂
I just started driving in the Chicago market (very new only three weeks) and the 1st thing I noticed was how inconsistent the pricing is. I noticed that I get higher rates for shorter trips (distance and time) on Chicago's Northside. But there is higher surge on the Southside, however the pricing is much lower and the distances are much longer for the same time allotment (Pittsburgh fits inside Chicago's Southside! Yet the pricing is way off imo). I know Chicagoland very well, so I immediately cherry picked rides from the very 1st ride. This means I have a low acceptance rate. But hey this is MY business, my profit is all I care about. I have for 23 days a geographic preference feature that is sort of useful and I really like the destination filter option for four hours of the day. That's been really great. In Chicago there's no way any ride should be less than $5 but I'm amazed at how many $3 and $4 trips that ping. It's ridiculous. And the airport rates are fiendishly low, don't get me started. $25 to ORD from the anywhere on the Southside is criminal.
Geographic preference sounds like a great feature, guess they don't think I should have it =). Airport pricing is ridiculous. I've had the pax app open checking pricing on airport trips and seen high surges with $80 to $100 fares. On the driver side, most I've seen is around $40. And that's with priority and reservation pricing. Ever since they wrapped surges and bonuses into the upfront fare, doesn't matter how much it surges, they just lower the time and distance part of the fare. We have to stay firm on what we are willing to accept. As soon as the algo sees us dropping our standards, it pushes further to see how much less it can get away with. It's a constant battle.
@@Joe-inChi Lightbulb moment reading your comment. TY. Drove Beyonce/Pitchfork concert weekend and my rates Sunday were the lowest I've seen. Most trips under $6.00. How on such a busy weekend? I accepted a lot of "short" trips Friday and Saturday to be efficient on my gas between West Loop, Gold Coast, Downtown, Near South, Pilsen and Hyde Park. I did really well money wise and then Sunday all I got was trips under $6.00. Sunday was a waste of time. But I guess I taught the algorithm to filter low-ball trips. I signed up for Boosts all day Sunday as well and never saw any of that money. The geographic preference filter is a wide net, it's primarily useful for filtering out the far flung suburbs. It filters by county. But the destination filter is lovely, except Uber turned it off Beyonce/Pitchfork weekend, it's nice to have trips filtered towards home at the end of the day for me. Very cost efficient and effective. I have it for roughly two more weeks, I'm gonna miss it when it's gone. App says it's a Diamond level perk that was being offered to me as a new driver only for 23 days. I doubt I'll ever be diamond level because my acceptance rate is low and I won't do deliveries.
I don’t call this ride share anymore. I call it ride broker and the apps are the brokers. They want to get as much money as possible from the passenger and pay the driver as little as possible.
That's a great way to think about it. As brokers, they no longer have any mile/minute foundation for what a fare should be. Each fare is a unique one off. They are pricing each trip for the pax, and then turning around and pricing that same trip to the driver. We no longer have a set contract with them, each trip is its own unique contract with its own terms for time and distance. Lyft and Uber are generating millions of new contracts every single day. As a driver, we have no input into the terms and conditions of that contract and are dependent on Lyft and Uber to give us accurate information about time and distance to base our decision of acceptance on. If they fail to provide accurate information, they breach that contract! Whether it's because of an inability to get the times right or an outright fraud to trick us into accepting unprofitable trips, it doesn't matter. They've breached the contract. As ICs running our own business cannot be held to the terms of a contract that is based on false or fraudulent terms. They cannot legally punish us for cancelling a trip that they themselves have incorrectly advertised. Take screenshots and document the inaccuracies for evidence of these breaches of contract.
When passanger changes either pickup or drop off location, I cancel. If passanger is in my car I drop them off at a safe place and explain they breached the electronic contract and end the ride. I give them a 1 star for passanger attitude
Until someone pulls the trigger on a NEW rideshare service that doesn't FEED some PREDATORY corporation and is more focused on passengers and drivers...UBER and LYFT will continue to shit on EVERYONE. We NEED some drivers to get together and come up with something new or this will just get worse. I have been a programmer since the '90s and would be willing to work with someone looking into this.
You’re doing Lyft as a side hobby? Or….you can’t find Development work? Dev myself I do it on the side because I just started a new job that’s paying me every 30days. So I’m forced to do Lyft to pay all this months bills, but noticed I’m spending so much on gas, and they steal so much, fake streaks(they cancel the last one buy scheduling a ride that’s 16+ minutes out that they know the rider will cancel, preventing me from getting my 3rd ride, and streak bonus), scumbags. Little stuff like that.
i recently took a 7minute pick up ride from uber ended up cancelling that shit because i had this feeling the trip was taking me too long to get to the pickup any damn way got so frustrated just driving to the pickup i cancelled it and went and did a lyft ride going to my neighborhood. In memphis Uber is full of catshit. They are full of Rhino manure. Elephant dung, they always sending sewage level offers and Only give out surges when they feel like it. Its too many renters in this city since the start of this year.
Uber still pays time and miles in my city. Lyft does upfront pay. Uber doesn't have enough rides for me to only do uber but lyfts up front pay is total bs. Estimate 15 minutes actual time 30 minutes and no adjustment to pay. I never use to leave passengers at stops for going over the timer but now I do.
If Lyft really said time does not matter and will never adjust, just shows how clueless they are and the lack of basic common sense, either ignorant or just plain dumb, technology companies, we have already done this - for over a decade, they know how this works, nobody is asking them to reinvent the wheel or to pay out of their pocket, charge the passenger accordingly after adjustment and pay the damn difference. This needs to go to FTC asap. If they ignore 1 hour adjustment should be taken to court. 90% of drivers probably have never (or very rarely) even done a trip that is over an hour.
Guys, do you realize that being a Uber/Lyft driver you are at the very bottom of the food chain? I've done Uber myself temporarily but making a career out of it is not a great idea. If you do, you'll be at the bottom for the rest of your life. Go get some in-demand skills that the market actually values and your pay will 10X by itself.
Totally disagree, this is the type of comment that should be highlighted, there is no fod chain in the human race, driving is not an easy task, then I guess all UPS, FEDEX drivers are there as well as the truckers driving thousands if miles to make sure you have food to feed your family
I do lyft in ft Lauderdale, fl. Another thing lyft does not do is adjust the time due to weather. When it rains everyone on the expressway drives slower to 30mph which causes the trip to double in time so 30 min. Trip turns into a hour trip. Also I drive at night and they close exits due to road construction and direct us off the expressway also causing the trip to double in time. I'll get a message from lyft saying I been driving off route and warning me when I have no choice but follow the construction detour. Not fair to the drivers.
@@sergioSMTMC1 we re chasing the surge like super Mario chasing the coin 😂 Let me tell you, Uber surge is affecting dangerously the driving behavior nationwide.
Lyft used to pay for the extended time on every trip. Now they only give it to drivers once in a while in California. I think they have an algorithm that strategically gives it to us only once in a while, so that we are confused. It’s so debilitating indeed. Maybe they do this to weed out the drivers who won’t tolerate it. It’s so disheartening to never know what we will be paid on any given day.
It always seemed random to me as well. Even after all the screenshots and tracking time, I couldn't figure out why some trips were adjusted and others weren't. It wasn't until they explicitly said they won't adjust a trip based on time that it finally clicked.
If you all rideshare drivers like to get paid for time and distance go drive a taxicab, it’s an irony the thieves complain when someone else is stealing from them
Definitely noticed this in Atlanta on Lyft. Ill sitt for 10 minutes plus at a light and watch the time left on the trip stay at 4 minutes the whole time.
I don’t like the fact that Uber requires us to upload a photo so the riders can see who is picking them up but yet they are not required to upload a photo so we can make sure we are picking up the right person which is a safety concern because there have been numerous times that I have went to pick somebody up and the person that requested the ride is getting the ride for someone else which is a bad thing because Uber has the main persons information and credit card number but they know nothing neither do we have the actual person that is having the ride paid for by the actual Uber client
Here's what I'm now doing: 1. On the trip offer, capture the drop-off intersection. 2. Accept the offer. 3. Plan the route from A (current) to B (pick-up) to C (drop-off) on Waze. A time increase greater than 10% over the trip offer estimate gets cancelled. 4. Just before cancellation, I send a courtesy form message to the requestor/pax saying EXACTLY WHY I'm canceling (placing the blame squarely on the tech firm who is technically incompetent in trip duration estimation). My cancelation rate has gone from 4% to 28% in the past month. Fuk em.
Today I cancel a booking ride , 75miles ride uber payme only 62usd the time for that ride is 1:20 minutes aprox( so round trip would be 2 hours and 40 minutes and no tip ) I contact uber before 4 hour before the ride beging customer service play me around they answer me that they have difficulty and bla bla like 3 agents didn't help my issue about the rediculous low offer ...so my solution was cancel ❌ decline
I'm also in the Chicago area, something uber has been doing is giving you a fake destination. For me is important where I'm going. So, I look first, where I'm going, second how much I'm getting paid, now I calculate the mileage and time to see if the trip is worth it. But, uber gives me the coordinates, I take the trip and I'm going somewhere else. Also it tells me the trip is 5 miles, but when I start the trip is 7 miles. But I'm getting paid the same amount, I calculate it the trip on the mileage and now I'm loosing money. So, when I get a long trip, I now take that in consideration, because a 30 miles trip for $28 is ok if I'm only driving for 30 to 35 minutes, but now the trip is 35 miles away 5 miles is a long distance, so that trip is not worth it. Just something I've noticed, I've been driving for 5 years, so things are getting pretty bad.
This happened to me for the first time this past weekend. Uber listed the correct destination, but placed the end point on the map about 1 mile away. When I ended the trip at the correct destination, they adjusted the pay lower because the trip was shorter! I sent screen shots to Uber support and they actually corrected the pay to the upfront estimate. Thought it was a glitch, but may be the next attempt to shave fares.
I just recently started driving Uber; however I’ve been a customer of a Uber 6mths before I started so I know my city they adjust the fare on the customer side. I remember as a customer added a stop along the way and the fare added $3.00 more but when I started driving for Uber and two people added stops along the way but the fare didn’t change. So I concluded Uber kept the extra dollars for added stops.
you need to work for the taxicab company and you’ll get paid properly. You agreed to take the trip and a certain amount at a certain time they’re not gonna give me their time they’re not gonna give me the time and day you’re preaching to the choir they have the hundred dollar bills you don’t get it they have all the money, now they have your money and they’re going to keep it can come back in five years in the situation will be the same but keep up the good work fight the good fight I’m just saying
I accept trips based on what I need to make per mile and per minute. If they are giving me inaccurate estimates then I can't make an informed decision in the small amount of time I have to decide. Upfront fares is useless if the time and distance estimates are not correct. I don't have time to enter the destination information into another map app.
You can only accept a trip based on the upfront, there simply isn't any time to test accuracy. Only after accepting and then checking the route time does it become apparent. 91% cancellation rate on Uber with no nasty emails threatening deactivation. Lyft has been saying my account is at risk for over a month now, but no action yet. As they say, your mileage may vary.
forgot to add, I also decline many trips when I see the time clearly incorrect. have to know your market and how long a trip should take at a given time. I found it useful to regularly check route times to major landmarks like the airport or a place in downtown. Then when rides come in I can more quickly weed out the garbage.
@@Joe-inChi Upfront pricing has so many drawbacks, and they may be deliberately underestimating time and distance to thwart cherry picking. They extoll the virtues of upfront pricing like it's the best thing ever done for drivers but they took our request for more information and turned it into a tool to further manipulate drivers. We ask for transparency and we get deceit.
When I started driving about 4 years ago Uber would lose money sometimes because longer rides would go longer then they expected. Now its revered. Meet us in the middle or change up front fares.
John Zimmer goes out and drives 1 night each year, and thinks that gives him a sense of what drivers experience. His downfall was driving 1 night a year does NOTHING to show him the COST SIDE of the business to drivers. One night a year can be very profitable.
Just a fine point, stop talking as if "upfront info/fares" and pay by time & miles is an either/or choice. There's no reason why drivers can't be paid by rate card AND still be given all the upfront info.
@@sergioSMTMC1 Certainly. But you do remember when they first introduced the "upfront" info/offer system, they very very very specifically & explicitly said that if rides went over, don't worry, in the background they'd still be tracked by a rate card and automatically adjusted if necessary. Of course they (uber/lyft) are now conveniently pretending to forget that part. I haven't forgotten. In the beginning they mostly followed through and auto adjusted when needed. Then they started phasing that out and making drivers request a "fare review." And mostly they'd make a reasonable adjustment. Then they started phasing that out and made drivers have to argue in circles with an AI chat bot for awhile and eventually concede an "administrative adjustment." Now they're phasing that out and the AI chat bots after going around in the chat circle 3 or 4 times are abruptly closing the chat with a "we've given you all the available information" eta: Do you see a trajectory here? Absent legislation with teeth, it isn't going to change.
In my opinion since we are self-employed, most self-employed people don't worry about how much they are getting paid per hour. They worry about profit and loss. As long as I am getting at least .70 per mile I'm not concerned about how long it takes. I did get stuck in traffic the other day while driving for Uber. The upfront fare was like $10.43 but because I was stuck in traffic the final pay was like $13 and some change.
What you are average making per hour affects your profit/loss bottom line. So you definitely should be thinking about your hourly... or at least comparing your hourly to an hourly job with benefits. And overall weekly profits
In San Diego we have train track where freight train sometimes takes 10 minutes to pass. I take usually only 1 mile rides because tourists most of the time tip and on the active time I’m in 35-50$ zone but when I’m on Lyft and I got stuck behind the tracks 5 min trip goest to 18 Lyft never ever paid more. Uber usually pays 3-5-7$ extra when I complain. I also complain a lot of times when there is surge I just say that surge was incorrect and they send readjustments without questions
I have been accepting share rides on Uber since they started them. I had to cancel three rides yesterday due to rider not showing up in the two minute wait time. The system showed I was allowed to cancel, but the ride and the cancel fee doesn't show up on my earnings report. I dread dealing with Uber support because they don't offer support. Anybody else having this problem on share rides?
I do not ever do share rides. First they need to offer $5 per pickup and $5 per drop off + time and mileage paid. By accepting multiple stop rides without signifigant additional compensation you are underestimating the negative impact pf waiting for customers to enter and exit your vehicle.
TLDR: “Peter Gibbons: [Explaining the plan] All right, so when the sub routine compounds the interest is uses all these extra decimal places that just get rounded off. So we simplified the whole thing, we rounded them all down, drop the remainder into an account we opened. Joanna: [Confused] So you're stealing? Peter Gibbons: Ah no, you don't understand. It's very complicated. It's, uh, it's aggregate, so I'm talking about fractions of a penny here. And over time they add up to a lot. Joanna: Oh okay. So you're gonna be making a lot of money, right? Peter Gibbons: Yeah. Joanna: Right. It's not yours? Peter Gibbons: Well it becomes ours. Joanna: How is that not stealing? Peter Gibbons: [pauses] I don't think I'm explaining this very well. Joanna: Okay. Peter Gibbons: Um...the 7-11. You take a penny from the tray, right? Joanna: From the crippled children? Peter Gibbons: No, that's the jar. I'm talking about the tray. You know the pennies that are for everybody? Joanna: Oh for everybody. Okay. Peter Gibbons: Well those are whole pennies, right? I'm just talking about fractions of a penny here. But we do it from a much bigger tray and we do it a couple a million times.” - Peter Gibbons, Office Space
I’m in Chicago and Lyft is absolutely amazing on timing to me especially during rush-hour now after rush-hour that’s a different story they just like Uber. Don’t want to pay Uber is horrible. Doing rush-hour especially when no rush-hour fares are horrible Sergio I be sending you a lot of my screenshots.
Uber also does the same shit... I recently took a rider from northern downtown Toronto to Pearson airport, estimated time on the ping was 50 mins (we don't have upfront fares yet, a small ping window showing nothing for normal drivers and just a general direction and estimated trip time for gold or higher drivers, given that AR is above 85%!), anyway it was rush time and the trip took around 80 mins! After trip completion the pay was the normal pay of other similar trips, totally disregarding that I was stuck in traffic for more than 30 mins barely moving! It blew my mind and after I dropped the rider I called Uber! They confirmed what Joe is saying, distance is what matters to them, our trip time is irrelevant. What really hurts was at the chat end with Uber agent and what he did, granting me a 3 bucks adjustment for the time I spent chatting with them! I felt like a begger that day and turned off the app and went home! Gas went recently up so high (it's now around 1.70 $/liter) and uber is insisting to keep the minimum fare unchanged as 3.17 base fare and 0.18/minute and 0.81/km. All amounts in CA$
I have been noticing with uber that they give you an upfront time and trip miles for pickup and drop off..and usually the pickup miles is right but when I start the drop off the miles is more..im sure lyft is doing the same but with lyft when you start the drop off they only show time until you get to about 5 miles to go.
With the congestion and traffic of NYC , we get paid less what we used to get compared to last year after Uber raised the price to customers. Uber lowered the payment to drivers as they lowered the fare of time. We have to drive like at least 10 hrs to make a decent money. It’s not part time job anymore. It definitely have to be full time with all the costly expenses to own and drive for Uber or Lyft.
Same here in the Miami area. Traffic and sudden squalls are constant delay, and they do not take that into consideration with these new upfront pricing’s. Their algorithms suck.
Hello Sergio, I just drove 4 miles to pick some one up for a scheduled trip and they canceled and Lyft told me I don’t get a cancellation fee which they kept it i bet I did my last trip with them 18,000 trip. ugh
I was getting paid so good I’m Delaware with Lyft, to the point I didn’t even need a tip at all. Would be 3 trips in 2 hours make 100 plus . I am now in phoenix and they had me drive 40 mins straight for 9 fucking dollars , it’s criminal
I started noticing that whatever uber is showing as estimated trip time on the ping, it is shorter than what Google maps shows! Difference ranges between an extra 5 minutes all the way to 12 minutes. Some riders started commenting about it and I answer them simply and clearly that uber is lying on both sides (riders and drivers) to make the trip seem faster
Hi Sergio, this happened to me a lot on Uber, specially during heavy traffic time or detours due closed roads, i just do claims trips that time has changed a lot, like 30% to 100% of the time showed upfront and just in regards the actual trip, not the pick up. Their 1st answer is always a denial adjustment with the copy paste " that is the same money we show you up front, so you can focus on the trips that worth your time and efforts". My answer is, "the time you showed upfront was not accurate" and add "so next time i can stop the trip ask the passenger to get out once the time showed upfront is over and i will still get paid the upfront correct?" After that their respond is, we will give you $5 or $10 more as a one-time bonus because we know you are frustrated or something like that. It always works but it is true they are shaving little time here and there and it is imposible to claim on every single trip we do per day.
It sucks that we have to waste all this time with every trip they shave. Sergio's idea of "over-time" per minute pay would be a reasonable compromise. However, fair pay like Washington should be the goal.
We need to go back to being paid by a rate sheet. If they were to concede to this, you can bet they'll find another way to shave our pay. This lack of transparency gives them carte blanche to do as they please and to tip the scales in their favor.
Long hauling is back baby! 😁 Adjustments to pay on several recent completed trips due to accidental long hauling My accidental long hauls were to save time and reduce the constant stop-go cycles. They were only 1-3 miles longer but that extra $0.80 to $3.10 was like a pay raise!
@@sergioSMTMC1 Not referring to rate per mile old vs new, just highlighting that I can still get extra revenue and SLIGHTLY increase my margin by long hauling certain trips
@@sergioSMTMC1 Here's one example, no interaction with support: Your Earnings $11.78 Upfront Fare: $7.68 THANKS SENT You earned more because your trip was much longer than estimated, and your rider left a tip. Yes! 🎉 Duration 17 min 38 sec Distance 9.3 mi Vehicle Type UberX Time Requested 11:06 PM Date Requested Wednesday, July 19, 2023 Points Earned 3 points Tip Included $3.00 Paid to you Fare $8.78 Fare $8.78 Tip $3.00 Your earnings $11.78
@@sergioSMTMC1 Here's another example, again no support interaction required: Your Earnings $18.59 Upfront Fare: $11.47 You earned more than the upfront fare for this trip because you got a wait-time fee, and your trip was much longer than estimated. Duration 54 min 47 sec Distance 18.7 mi Vehicle Type UberX Time Requested 9:36 PM Date Requested Saturday, July 1, 2023 Points Earned 3 points Paid to you Fare $18.59 Fare $17.75 Wait Time at Pickup 4.18 min × $0.20/min (rounding applied) $0.84 Your earnings $18.59
I’m here because I went through this this morning. $22 estimate on a trip that should’ve been $27. I was forced to cancel a trip just to contact someone and they claimed they couldn’t see the history of the trip. I’m wondering how often this happens.
This may sound silly. Upfront UnFairs Its like saying A sprinter is going to run a race. The sponsors of the event are saying absolutely the time he or she will run will be 9.76 seconds. When it doesn't happen you are forced to believe this narrative with no adjustment. Upfront time. Just a way to think about what Uber is doing conceptually with their biznezz model. Example. Old per mile and time payments before in FLA. .62 cents a mile .13 a min If you take a ride 60 miles long and 60 mins long. $36 for the mileage $7 for your time. $43 total Upfront Unfairs That same trip above would be close to $30 in Total. Why??? Your video here explains. Your time is null and void. If you get my drift.
Some companies attempt to exert control beyond what is reasonable or ethical. Independent contractors should be aware of their rights and consult legal advice if they feel their rights are being violated.
Upfront fares is definitely a rate cut for any kind of longer trip. If it's more than a $10 trip, it's definitely a rate cut vs the old time and distance. BUT, upfront fares lets us be more efficient with our driving. By seeing all the trip info in advance, we can avoid those long pick ups that were for short trips. No more 15 minute pick up for a $3.00 minimum fare ride. I've been able to reduce the miles I drive by about 300 miles per week vs 2019, while making more money. Yes, I decline way more trips, and some of the trip offers are truly laughable, but overall I'd rather have upfront pricing and know what I am doing vs driving around blind like before.
Is unfortunately lots of drivers I talked to in Boston they have no clue and no mathematical ability to understand how transportation business works based on time and mileage they are so inert that up front trios is working for them .truly sad
Yes, time discrepancy is rampant. Most large cities have different time and distance calculations. My home city is in the middle, not the best and not the worst. The largest metropolitan area seems to be the most fair, or rather, I earn the best in that area. My home area is next, but has pockets where the ride can become a money vortex. Another large metropolitan area near me is almost completely a time vortex. Took four hours of rides in this area and barely earned $30. This is gross, I still had to pay for that gas. It was crazy obvious, I wish I would have documented it better.
Companies often prioritize profits over workers well-being, leading to increased work demands and lower compensation. This trend can negatively impact work-life balance and job satisfaction. Contractors can negotiate fair terms, set boundaries, and seek legal advice if necessary. Reporting unethical practices to relevant authorities may also be an option.
The app takes me 5 miles out of the way. If I go the obvious route, then lyft takes 3 or 4 dollars away with up front pay. It makes no sense that I would drive 5 miles of unnecessary mileage on my car
As a driver, I don't care about time anymore, but just the mileage and the depreciation of my car and the pain in my feet, legs, and lower back pain because if I count the online time, I will make an average of $8 to $ 10 per hour
I highly recommend looking at how much you are making per hour of your time. If you are only averaging $10/hr, you may actually make more with a W-2 job depending on your market.
What? Your time is something you're not getting back ever, as you say why work for 8-10 and hours, w2 will pay you 20 and hour with no depreciation on your car
@@sergioSMTMC1 I recall a few trips where I received the same lowball upfront amount despite it going over on time. It didn't make sense or seem fair. This upfront system screws the driver, basically. I knew it was a scam when they started it. Despite these 'shavings,' Lyft is still negative in profits and I don't know if they will survive through 2024.
In California Los Angeles here . i believe they are try to cut the time of active hours so drivers won't be qualified to obtain Health insurance stipend payment money. Make sure to Report to FTC WITH CEOs name and main office address . 🎉
Yes, I lost my medical stipend when my car broke down. Now that I’m back to work, I still can’t afford my medical insurance premiums because I’m earning way less but I’m working way more hours. It’s so frustrating. I wonder how many drivers can’t afford their medical insurance any longer with this upfront pay stuff.
I'm in Dallas area. It is the same here. Since upfront B.S. my pay has decreased by over 50% During the week after about 9 am, I will have hours where I will only get 1 trip, and it usually is a low paying trip. Then after a few hours of getting very little, I give up and go home. Several weeks this year I have made less than $15. an hour before expenses. I have been driving Uber for 8 1/2 years, and have over 31,000 trips. I have never seen it this bad.
This CEO is trash I’m to the point that whatever state that you live in, you should contact the department of labor it’s no way that some of the things that Uber and Lyft are doing should be legal hiding behind legal jargon. I could care less at this point if I get deactivated, I’ve got a couple of friends who know some people where I live at they know I bust my ass as a subcontractor for Uber and Lyft they should not be allowed, regardless of how many drivers are out there to steal money from us tips and time. It’s a shame that they want us to have integrity but they have none at all.
@@sergioSMTMC1Risher is a liar and a sleezebag just like his predecessors Zimmer and Green. He was NOT hired to increase driver pay he was hired to CUT driver pay as well as other expenses while at the same time INCREASE pax fares. Driver pay rates are being CUT under his watch. When is the interview?
You can't do cherry picking anymore as there's too many new naive drivers that pick up that fares as uber offers them small bonuses and baits.replace the old experienced drivers with new naive sweety ants.ooops
I had a ride pop up. It was originally a scheduled ride that I didn't take. Once I accepted the ride when it popped up.once I accepted and arrived. The app had me scheduled to wait 25 minutes and not get paid for it.... I waited 5 minutes and canceled. There was no movement of the rider locator on the map... why would I wait 25 minutes for $5.00???
Thanks, I kept trying for a few months to get an answer out of them. Took 3 separate chats before they finally admitted that time isn't a factor in fare adjustment.
Last night uber a trip for 16 minutes. The whole trip turned out to be 25 minutes. They made me drive 8 miles to pick customer to then take her to NY from NJ. I got paid $11. 00. So, the 16 miles turned into 25 miles. Is this normal?
It's great that they steal my time because taking advantage of people who work hard for you is the American way. I know I'm in America!!! Go Technology!!!
Sergio, please look into Lyft LAX trips from Dtla. They always calculate shortest distance / longer time so they can charge customer less, but drivers always take the shortest time / longer distance (110 to 105 to LAX). Drivers are shorted $ every time.
They will never calculate a route that minimizes the charge for the customer. They charge based on the longest mileage but pay you for the shortest mileage.
What do you mean guide, like how to take them or what subject I am interested in? Anything that is SHAVING, send them to me, sergio@therideshareguy.com
Thanks, but on my current device I can't really take them that way while driving, I'll have to look for another way. Thanks for having our backs on this stuff!
pretty much given up on UBER.. I give MMAAAAYYYBBEEE 12-15 rides per week. Had to switch to DoorDash after UBER killed all the good boosts and the old Quests.. (from a certain amount of rides to a $$ amount).. I just stopped caring at that point. f'ck em.
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Lyft suddenly started paying for extra time on trips that went longer than expected. I can send even shots if you like
Lyft offered me a ride to go 100 miles for 59 $. That ride used to pay 90-100$ back in 2019. They are 100% paying us less. Lyft also adjusts the rides amount when there are bonuses. If a ride pays 10$ without a bonus it will bay 11$ with a 5$ bonus. Lyft also steals tips when the passengers use the percentage options. We need to go on a strike. We need to tell all the drivers and passengers to stop using uber and lyft for a solid week. Upfront pay is the worst pay we've had and ghey won't change until we make a strong stand
YES THEY ARE! THE UP FRONT FARES IN AUSTIN, TX ARE RIDICULOUS.
Chicago 8 year fulltime Lyft driver here. I have had 3 warning emails about my trips going too long or off route. My normal day has 2-4 runs between O'Hare and downtown along I-90 only which is under heavy construction. This is the route shown in the app, and I use it. The time estimate that is first shown is always wrong, usually by as much as a 70-100% increase. The warnings about going over time result afterward in no extra pay for the extra time spent dragging through the traffic. This goes on and off without any regular system. I rarely deviate from route, usually only if an accident requires a re-route. I was even threatened with deactivation by a bot over it, despite my evidence. Luckily I was able to get a live person on chat who assured me that if I was deactivated I would be reinstated. Airport runs are my daily bread, the extra earnings from tips are the only way I can make enough money to survive. This inconsistency is maddening and the implied threat for doing exactly my job as demanded is also crazy.
This is a really good video!
Thank you for the support, help us grow our community
Upfront fares are the worst!!! I have been checking the Uber Fleet app to see the graph of how much time spent traveling to pick up a passenger, how much time spent actually driving the passenger, and how much time in being available. So far my graph is always about 45% to 50% of my time just getting to them which isn't paid for!!! So my trips take roughly 20 minutes to get to them and about 25 minutes to take them to their destination and the fare is always around 6 to 8 dollars!!! I downloaded my weekly summary for my last week and customer payments was 1200 and my earnings were 600 with a bunch of tips!!! And with Lyft the customer payments were 328 and my earnings were 100 with tips!!!
On the graph for Uber I made 1.93 per trip/hour!!!
You are not cherry picking, they love you
@@sergioSMTMC1 I have tried to cherry pick and the next thing I know I am not getting any requests at all and then I have to watch videos to just be able to go online…I want to cherry pick but literally each time I try they won’t send me anything at all… :-/ and I’m only at an 80% acceptance rating yet they still force me to go to the edu website to watch videos and stop sending me any new requests every single time I start declining trip requests because they suck!!! And lately when I get good trip requests I accept them and then it says “we need to make sure you are the best driver suited for this trip” and then cancels it…I have asked customer support soooo many times why it is doing that and they always say “Not to worry Laura. Your account is fine. You will receive many trips! Please log out and back in after 30 minutes and many trips you will receive!” And then they end the chat…
And just to be clear I am a 5 star driver that can take UberX, Comfort, Green (at least I was able to..not sure if they got rid of it…, Uber Pets, etc…so it makes absolutely no sense that when I accept an actually good trip it says they need to make sure I am the best suited driver for the trip…
@@LauraLangan That really sounds like they're messing with you. My acceptance rate drops to the low single digits sometimes and I've never been asked to watch a video. You mentioned the fleet app. Are you renting a car from someone? Maybe they have requirements they are imposing on you that you don't know about?
@@Joe-inChi No. That is just how they configured my account. They set it up as I was a fleet owner of myself...but yeah I have had nothing but issues with my account since the day I signed up which is roughly 2 years now. They just never do anything about.
It's simple, they pay us as little as possible, with no transparency.
Set the algorithm so when I see upfront fare I can submit my offer of how much I will do the trip for
We're going to interview a company exactly like that
Out of the 70 factors I have posted, #3 brings time into play. Time is money. Uber/Lyft also factors in time, only they are not paying drivers for it. They pay drivers an upfront fare the driver agreees on. If the drivers drives over this agreement to complete the ride, then the driver pays for it. Legally, they are in the clear. They legally stole you time.
Its our responsibility to end the ride if it takes more than the agreed-upon time. If it goes a longer distance that agreed, and any of these 70 different factors they claim they factor in when setting a ride price.
I drive an XL yet do X rides from time to time. Does that mean that they factored in the type of vehicle Im using when they charged the customer? see #10 Yes they did. Did they pay me for it? No.
They have 70 ways to steal from you. Time is just one of them. You have 70 ways to make an informed decision. No way you can do that in 5 secs. But you can learn from these 70 ways and better your earnings by using just a few that matter to you.
When they say something about it, tell them you factor in 70 different ways a fare is calculated and only accept those rides that fit your filters.
Now this is well done
i haven't driven for a month now. My life is so much less stressful. I honestly don't know why people keep driving for them. Keep up the good work guys. Expose them for what they are.
Thanks for the support
@annacroixx there are a dozen other apps to utilize but maybe he went to a w2, driving is not the only thing
This is the main reason I stopped driving for Uber full time
Oh and I had a trip that was 4.38 and it took me 1 hour and 40 minutes altogether because of traffic and road construction. I reached out for a fare review and they told me I accepted the upfront pricing so they will not be increasing my fare. Even though the upfront pricing said it would take me 14 minutes altogether!!!!
Send me screenshots, Sergio@therideshareguy.com
These 2 companies are now based on wage theft, and they are using stolen wages to engorge multi-millionaire CEOs and executives. It's truly disgusting
Shaving is the least of the worries, They are milking everything, having drivers competing against each other. So many times passenger told me they are paying double for surge pricing, what was a $12 ride is $30 for them and I am getting no surge or a $1 surge extra being offered $6 for the ride
Dont think about the surge much.... sure if you can snag a surge rate that helps... but really just be picky about what rides you pick and their rates for time.
I just say at minimum I need $29 an hour using para and autoreject less.
They aren't stealing my time anymore. 1000 rides=$4000 after expenses.. F-U-Uber, Lyft and Doordash.
Excellent job guys. After I got tired of them stealing surge dollars, I told them they were thieves and the $21.00 they had stolen that day was paid.
Thanks for the support, help us grow the community
@@sergioSMTMC1 👍👌👌👌
While specific ride-sharing companies may have different algorithms and factors they use to determine the price of a ride, here is a general list of 70 potential factors that could be considered:
1. Base fare: The initial fee charged for starting a ride.
2. Distance: The length of the trip in miles or kilometers.
3. Time: The duration of the trip in minutes.
4. Time of day: Different pricing for peak hours vs. off-peak hours.
5. Day of the week: Different pricing for weekdays vs. weekends.
6. Demand: Higher prices during times of high demand or surge pricing.
7. Supply: Driver availability in the area.
8. Traffic conditions: Congestion or traffic flow during the ride.
9. Route taken: The specific path or alternative routes during the ride.
10. Type of vehicle: Different rates for various car types (e.g., standard, XL, luxury).
11. Weather conditions: Extreme weather might affect prices.
12. Toll roads: Additional charges for toll roads used during the trip.
13. Airport fees: Special fees for airport pickups or drop-offs.
14. Promotions: Discounts or bonuses applied to the fare.
15. Booking fee: A flat fee added to each ride for platform expenses.
16. Cancellation fee: The cost for canceling a ride after a certain time.
17. Wait time: Additional charges if the driver waits for the passenger.
18. Safety and cleanliness: Extra fees for maintaining safe and clean vehicles.
19. Service level: Premium services with higher rates.
20. Local regulations: Compliance with specific city or regional regulations.
21. Currency exchange rates: Applicable for international rides.
22. Driver rating: Discounts or incentives for highly-rated drivers.
23. Passenger rating: Price adjustments based on passenger behavior.
24. Surge multiplier: Multiplier applied during peak demand times.
25. Booking window: Prices may vary depending on how far in advance the ride is booked.
26. Geographic zone: Different pricing based on the pickup and drop-off locations.
27. Parking fees: Additional charges if the driver has to pay for parking.
28. Vehicle capacity: Different rates for rides with more passengers.
29. Pet-friendly rides: Additional fees for bringing pets.
30. Personalization: Prices may vary based on user preferences and history.
31. Subscription plans: Discounts for subscribers or membership holders.
32. Seasonal factors: Pricing adjustments for specific seasons or events.
33. In-app purchases: Additional services or add-ons offered during the ride.
34. Package delivery: Charges for using the ride to deliver packages.
35. Insurance costs: Fees to cover insurance for the ride.
36. Road tolls: Charges for using specific toll roads.
37. Fuel prices: Price fluctuations based on the cost of fuel.
38. Local taxes: Additional taxes imposed by specific regions or cities.
39. Cleaning fees: Extra charges for excessive mess left in the vehicle.
40. Peak days: Different pricing for special holidays or events.
41. Driver incentives: Bonuses or commissions given to drivers.
42. Vehicle maintenance: Costs to maintain the ride-share vehicles.
43. Marketing promotions: Temporary price reductions for promotional purposes.
44. Loyalty programs: Discounts or benefits for frequent users.
45. Carpooling: Special rates for shared rides with multiple passengers.
46. Driver availability: Prices may vary based on the number of available drivers.
47. Vehicle age: Rates might differ based on the age of the vehicle.
48. Accessibility options: Pricing for accessible vehicles.
49. Dynamic pricing algorithms: Complex pricing models based on various inputs.
50. Safety features: Rates based on the safety features of the vehicle.
51. Long-distance rides: Special rates for rides with extended distances.
52. Market competition: Prices adjusted to match or beat competitors.
53. Regulatory fees: Charges to comply with local regulations.
54. Referral bonuses: Incentives for referring new customers or drivers.
55. Maintenance schedules: Prices may be adjusted for maintenance periods.
56. Local events: Pricing adjustments during local events or conferences.
57. Business partnerships: Discounts through partnerships with other businesses.
58. Public transit integration: Pricing variations based on transit connections.
59. Environmental factors: Eco-friendly rides might have different rates.
60. Community impact: Pricing considerations for rides in certain areas.
61. Security and safety costs: Fees for safety measures implemented by the platform.
62. Service reliability: Prices may vary based on historical service reliability.
63. Technology upgrades: Costs related to updating the ride-sharing platform.
64. Currency inflation: Pricing adjustments due to economic factors.
65. Market demand trends: Prices adjusted based on historical demand patterns.
66. Political climate: Pricing considerations in response to political changes.
67. Event-specific pricing: Rates tailored for special events or concerts.
68. Driver expenses: Account for driver expenses like fuel and maintenance.
69. User payment method: Different rates for various payment options.
70. Currency fluctuation: Applicable for cross-border rides.
Remember, not all ride-sharing platforms consider all of these factors, and the specific factors and their weights may change over time. The exact factors and their significance will vary depending on the company's policies and the local market conditions.
Great, now tell us which one of these 70 applies to the video? Since the video is not about the upfront price but it is for time and mileage SHAVING
Upfront fares in ride-sharing refer to the pricing model where (passengers only) are quoted a fixed price for their ride before booking. While the factors used to calculate upfront fares may vary depending on the ride-sharing company, here are some common factors that can apply to upfront fares:
1. Base fare: The initial flat fee charged for starting a ride.
2. Distance: The estimated length of the trip in miles or kilometers.
3. Time: The estimated duration of the trip in minutes.
4. Time of day: Different pricing for peak hours vs. off-peak hours.
5. Day of the week: Different pricing for weekdays vs. weekends.
6. Traffic conditions: Congestion or traffic flow during the estimated ride time.
7. Surge pricing: Extra charges applied during times of high demand.
8. Route taken: The estimated path or alternative routes during the ride.
9. Local taxes and fees: Additional charges required by specific regions or cities.
10. Toll roads: Estimated toll charges for roads used during the trip.
11. Booking fee: A flat fee added to each ride for platform expenses.
12. Currency exchange rates: Applicable for international rides.
13. Promotions: Discounts or bonuses applied to the upfront fare.
14. Driver incentives: Bonuses or commissions given to drivers for the trip.
15. Safety and cleanliness: Charges for maintaining safe and clean vehicles.
16. Additional services: Extra charges for specific requested services.
17. Vehicle capacity: Different rates for rides with more passengers.
18. Pet-friendly rides: Additional fees for bringing pets on the trip.
19. In-app purchases: Additional services or add-ons offered during booking.
20. Peak days: Different pricing for special holidays or events.
21. Dynamic pricing algorithms: Complex pricing models based on various inputs.
Keep in mind that not all ride-sharing companies use upfront fares, and the specific factors considered for upfront pricing can vary among companies and regions. Additionally, the algorithms used to calculate upfront fares are often proprietary and subject to change based on the ride-sharing platform's policies and market conditions.
@@eworldmusikinc.3054 ok now tell me what any of these 21 points have to do with the video, again we're not talking about how upfront is calculated, did you watch the video?
@@sergioSMTMC1 Upfront fares suppose the be the reason we seem to be paid a set earnings that ignores the extra time, or extra distance, or even the extra traffic that goes into our earnings. I only put this up so we can get a general view of what these companies keep throwing in our faces. A general view of what we been tricked into accepting. Upfront fares arent for the drivers, its for the passengers. The drivers only got to see the route but believe we are being paid an upfront fare. We are paid a fare, but all the 70 or 21 different factors that go into the price are charged the customer. Uber/Lyft just says here, take this much and shut up.
Joe is correct. Our time doesn't even matter, but this time is one of the factors in the 70 or 21, yet we arent paid by it.
I myself have pulled over and ended many rides that go over the time and distance. I tell the customer that I'm sorry but Uber just breached the agreement for this ride and end the ride. I feel if enough riders I can put out because of this and use Uber's own 70 or 21 factors as justification, I will get change and so can everyone else. Or just cancel the ride. But this helps all to understand that 70 or 21 factor Uber/Lyft uses as an excuse when drivers are factored into these numbers
You know this is beginning to happen more and more with you. I don't know if I'm just so misundertood or you purposely come at my comments as if there is an issue with you and I. All I try to do is help here. Not here to be grilled. I watch every video and I comment. But I'm feeling unwelcomed here with the way you reply. Try and see what Im saying before you push on me. Or better, yet, Ill unsubscribe because it's all old news to me anyway and I don't have to help anyone understand jack, especially explaining myself with every comment. Enjoy your show. I don't seem to fit in here...
Upfront estimate:
3 to pick-up
32 to drop-off
Actual:
3 to pick-up
47 to drop-off
Pax was ready to roll when I arrive
So that's an additional 15 minutes to drop-off. Root cause: somewhat typical rush hour traffic, perhaps 5 minutes beyond average.
No automatic fare adjustment.
Complaint met with their typical nonsensical lingo.
I asked specifically how much longer must the trip have been to trigger an adjustment. He said *another* 12 minutes! 😮
As absurd as that is, it'd have been a meager $3.70 in time!😮
So I asked him if, next time, I should just wait the extra __ minutes to end the trip on app after the pax exits the vehicle at the drop-off so that I can trigger the automatic adjustment for "significant" time. He agrees and says yes.
I have the entire exchange captured as evidence.😂
Send me the ss, Sergio@therideshareguy.com
Transparency is important when dealing with a predatory company
100%
I was watching and wondering . What about if your trip is done faster ? Do you get a deduction? Maybe it all evens out ? Just a comment . Not trolling
"A fool is someone who knows the price of everything and the value of nothing"...Oscar Wilde
I just started driving in the Chicago market (very new only three weeks) and the 1st thing I noticed was how inconsistent the pricing is. I noticed that I get higher rates for shorter trips (distance and time) on Chicago's Northside. But there is higher surge on the Southside, however the pricing is much lower and the distances are much longer for the same time allotment (Pittsburgh fits inside Chicago's Southside! Yet the pricing is way off imo). I know Chicagoland very well, so I immediately cherry picked rides from the very 1st ride. This means I have a low acceptance rate. But hey this is MY business, my profit is all I care about. I have for 23 days a geographic preference feature that is sort of useful and I really like the destination filter option for four hours of the day. That's been really great. In Chicago there's no way any ride should be less than $5 but I'm amazed at how many $3 and $4 trips that ping. It's ridiculous. And the airport rates are fiendishly low, don't get me started. $25 to ORD from the anywhere on the Southside is criminal.
Great insight for being a newbie but you're like a veteran already. Sergio@therideshareguy.com
Geographic preference sounds like a great feature, guess they don't think I should have it =). Airport pricing is ridiculous. I've had the pax app open checking pricing on airport trips and seen high surges with $80 to $100 fares. On the driver side, most I've seen is around $40. And that's with priority and reservation pricing. Ever since they wrapped surges and bonuses into the upfront fare, doesn't matter how much it surges, they just lower the time and distance part of the fare. We have to stay firm on what we are willing to accept. As soon as the algo sees us dropping our standards, it pushes further to see how much less it can get away with. It's a constant battle.
@@Joe-inChi Lightbulb moment reading your comment. TY. Drove Beyonce/Pitchfork concert weekend and my rates Sunday were the lowest I've seen. Most trips under $6.00. How on such a busy weekend? I accepted a lot of "short" trips Friday and Saturday to be efficient on my gas between West Loop, Gold Coast, Downtown, Near South, Pilsen and Hyde Park. I did really well money wise and then Sunday all I got was trips under $6.00. Sunday was a waste of time. But I guess I taught the algorithm to filter low-ball trips. I signed up for Boosts all day Sunday as well and never saw any of that money. The geographic preference filter is a wide net, it's primarily useful for filtering out the far flung suburbs. It filters by county. But the destination filter is lovely, except Uber turned it off Beyonce/Pitchfork weekend, it's nice to have trips filtered towards home at the end of the day for me. Very cost efficient and effective. I have it for roughly two more weeks, I'm gonna miss it when it's gone. App says it's a Diamond level perk that was being offered to me as a new driver only for 23 days. I doubt I'll ever be diamond level because my acceptance rate is low and I won't do deliveries.
I don’t call this ride share anymore. I call it ride broker and the apps are the brokers. They want to get as much money as possible from the passenger and pay the driver as little as possible.
Good comment
That's a great way to think about it. As brokers, they no longer have any mile/minute foundation for what a fare should be. Each fare is a unique one off. They are pricing each trip for the pax, and then turning around and pricing that same trip to the driver. We no longer have a set contract with them, each trip is its own unique contract with its own terms for time and distance. Lyft and Uber are generating millions of new contracts every single day. As a driver, we have no input into the terms and conditions of that contract and are dependent on Lyft and Uber to give us accurate information about time and distance to base our decision of acceptance on. If they fail to provide accurate information, they breach that contract! Whether it's because of an inability to get the times right or an outright fraud to trick us into accepting unprofitable trips, it doesn't matter. They've breached the contract. As ICs running our own business cannot be held to the terms of a contract that is based on false or fraudulent terms. They cannot legally punish us for cancelling a trip that they themselves have incorrectly advertised. Take screenshots and document the inaccuracies for evidence of these breaches of contract.
When passanger changes either pickup or drop off location, I cancel. If passanger is in my car I drop them off at a safe place and explain they breached the electronic contract and end the ride. I give them a 1 star for passanger attitude
Agree
Same
Until someone pulls the trigger on a NEW rideshare service that doesn't FEED some PREDATORY corporation and is more focused on passengers and drivers...UBER and LYFT will continue to shit on EVERYONE. We NEED some drivers to get together and come up with something new or this will just get worse. I have been a programmer since the '90s and would be willing to work with someone looking into this.
Good comment, there are a couple of new ones we will inform the community about shortly
What’s your email?
You’re doing Lyft as a side hobby? Or….you can’t find Development work? Dev myself I do it on the side because I just started a new job that’s paying me every 30days. So I’m forced to do Lyft to pay all this months bills, but noticed I’m spending so much on gas, and they steal so much, fake streaks(they cancel the last one buy scheduling a ride that’s 16+ minutes out that they know the rider will cancel, preventing me from getting my 3rd ride, and streak bonus), scumbags. Little stuff like that.
Even with speeding and running red lights it’s rare you’ll be able to drop off and make the estimated time… THIEVES
You feel you on this!
i recently took a 7minute pick up ride from uber ended up cancelling that shit because i had this feeling the trip was taking me too long to get to the pickup any damn way got so frustrated just driving to the pickup i cancelled it and went and did a lyft ride going to my neighborhood. In memphis Uber is full of catshit. They are full of Rhino manure. Elephant dung, they always sending sewage level offers and Only give out surges when they feel like it. Its too many renters in this city since the start of this year.
Uber still pays time and miles in my city. Lyft does upfront pay. Uber doesn't have enough rides for me to only do uber but lyfts up front pay is total bs. Estimate 15 minutes actual time 30 minutes and no adjustment to pay. I never use to leave passengers at stops for going over the timer but now I do.
What city are you in
@@sergioSMTMC1 Corpus Christi Texas
If Lyft really said time does not matter and will never adjust, just shows how clueless they are and the lack of basic common sense, either ignorant or just plain dumb, technology companies, we have already done this - for over a decade, they know how this works, nobody is asking them to reinvent the wheel or to pay out of their pocket, charge the passenger accordingly after adjustment and pay the damn difference. This needs to go to FTC asap. If they ignore 1 hour adjustment should be taken to court. 90% of drivers probably have never (or very rarely) even done a trip that is over an hour.
Wow, great comment
The reason why they don't pay by time is, you'd have people driving extra slow. Think about it.
All these companies like making driver look bad. Drivers need to make Uber look bad. So the public image is bad on Ubers part not on the drivers part.
Thanks for the support
Guys, do you realize that being a Uber/Lyft driver you are at the very bottom of the food chain? I've done Uber myself temporarily but making a career out of it is not a great idea. If you do, you'll be at the bottom for the rest of your life. Go get some in-demand skills that the market actually values and your pay will 10X by itself.
Totally disagree, this is the type of comment that should be highlighted, there is no fod chain in the human race, driving is not an easy task, then I guess all UPS, FEDEX drivers are there as well as the truckers driving thousands if miles to make sure you have food to feed your family
I do lyft in ft Lauderdale, fl. Another thing lyft does not do is adjust the time due to weather. When it rains everyone on the expressway drives slower to 30mph which causes the trip to double in time so 30 min. Trip turns into a hour trip. Also I drive at night and they close exits due to road construction and direct us off the expressway also causing the trip to double in time. I'll get a message from lyft saying I been driving off route and warning me when I have no choice but follow the construction detour. Not fair to the drivers.
Am sure they hired addiction engineers, there is no way drivers drive 7 days/12 hours even thought we re not making good money, but we keep doing it.
Watch our content on that, how many behavioral scientists they have on the payroll, gamification and gamblificaton
@@sergioSMTMC1 we re chasing the surge like super Mario chasing the coin 😂
Let me tell you, Uber surge is affecting dangerously the driving behavior nationwide.
Lyft used to pay for the extended time on every trip. Now they only give it to drivers once in a while in California. I think they have an algorithm that strategically gives it to us only once in a while, so that we are confused. It’s so debilitating indeed. Maybe they do this to weed out the drivers who won’t tolerate it. It’s so disheartening to never know what we will be paid on any given day.
Possibly, we will find out
It always seemed random to me as well. Even after all the screenshots and tracking time, I couldn't figure out why some trips were adjusted and others weren't. It wasn't until they explicitly said they won't adjust a trip based on time that it finally clicked.
@@Joe-inChiyep, there you go
If you all rideshare drivers like to get paid for time and distance go drive a taxicab, it’s an irony the thieves complain when someone else is stealing from them
Not so, up until 6 months ago we got paid by time and distance until these companies recreated how all transportation is measured
Definitely noticed this in Atlanta on Lyft. Ill sitt for 10 minutes plus at a light and watch the time left on the trip stay at 4 minutes the whole time.
Uber gps always estimates the drop off less than Waze and google . 1 Mike drop off shows 2 minutes while it takes above 5-6 minutes
Exactly what we're talking about
I don’t like the fact that Uber requires us to upload a photo so the riders can see who is picking them up but yet they are not required to upload a photo so we can make sure we are picking up the right person which is a safety concern because there have been numerous times that I have went to pick somebody up and the person that requested the ride is getting the ride for someone else which is a bad thing because Uber has the main persons information and credit card number but they know nothing neither do we have the actual person that is having the ride paid for by the actual Uber client
Agree 100%
Our safety is still a major issue they are failing to take seriously
Here's what I'm now doing:
1. On the trip offer, capture the drop-off intersection.
2. Accept the offer.
3. Plan the route from A (current) to B (pick-up) to C (drop-off) on Waze. A time increase greater than 10% over the trip offer estimate gets cancelled.
4. Just before cancellation, I send a courtesy form message to the requestor/pax saying EXACTLY WHY I'm canceling (placing the blame squarely on the tech firm who is technically incompetent in trip duration estimation).
My cancelation rate has gone from 4% to 28% in the past month.
Fuk em.
Actually a really good solution to getting SHAVED
The Title for this video.
Is bang on Target.
Time is the Master.
We are allowing them to steal our time and Joy.
Excellent points guys…
Today, "Thursday" I worked for 13hrs and I only got 196 dollars. Including gas expenses I only keeping 140 dollars...😢
That's just gas, your only cost is not gas
Yes uber is a time thief, so is Dara, Travis and all uber's managers and executives
Today I cancel a booking ride , 75miles ride uber payme only 62usd the time for that ride is 1:20 minutes aprox( so round trip would be 2 hours and 40 minutes and no tip ) I contact uber before 4 hour before the ride beging customer service play me around they answer me that they have difficulty and bla bla like 3 agents didn't help my issue about the rediculous low offer ...so my solution was cancel ❌ decline
Unfortunately so
I'm also in the Chicago area, something uber has been doing is giving you a fake destination. For me is important where I'm going. So, I look first, where I'm going, second how much I'm getting paid, now I calculate the mileage and time to see if the trip is worth it. But, uber gives me the coordinates, I take the trip and I'm going somewhere else. Also it tells me the trip is 5 miles, but when I start the trip is 7 miles. But I'm getting paid the same amount, I calculate it the trip on the mileage and now I'm loosing money. So, when I get a long trip, I now take that in consideration, because a 30 miles trip for $28 is ok if I'm only driving for 30 to 35 minutes, but now the trip is 35 miles away 5 miles is a long distance, so that trip is not worth it. Just something I've noticed, I've been driving for 5 years, so things are getting pretty bad.
Yes, we heard of this as well lately, stay ahead, take screenshots of everything
This happened to me for the first time this past weekend. Uber listed the correct destination, but placed the end point on the map about 1 mile away. When I ended the trip at the correct destination, they adjusted the pay lower because the trip was shorter! I sent screen shots to Uber support and they actually corrected the pay to the upfront estimate. Thought it was a glitch, but may be the next attempt to shave fares.
I just recently started driving Uber; however I’ve been a customer of a Uber 6mths before I started so I know my city they adjust the fare on the customer side. I remember as a customer added a stop along the way and the fare added $3.00 more but when I started driving for Uber and two people added stops along the way but the fare didn’t change. So I concluded Uber kept the extra dollars for added stops.
Where to send screen shots ?
Sergio@therideshareguy.com
you need to work for the taxicab company and you’ll get paid properly. You agreed to take the trip and a certain amount at a certain time they’re not gonna give me their time they’re not gonna give me the time and day you’re preaching to the choir they have the hundred dollar bills you don’t get it they have all the money, now they have your money and they’re going to keep it can come back in five years in the situation will be the same but keep up the good work fight the good fight I’m just saying
Donnie, behave yourself
@@sergioSMTMC1 I always drop the bomb on you. You know I’m a loose cannon.
I accept trips based on what I need to make per mile and per minute. If they are giving me inaccurate estimates then I can't make an informed decision in the small amount of time I have to decide. Upfront fares is useless if the time and distance estimates are not correct. I don't have time to enter the destination information into another map app.
Agree, great point, welcome to the community
You can only accept a trip based on the upfront, there simply isn't any time to test accuracy. Only after accepting and then checking the route time does it become apparent. 91% cancellation rate on Uber with no nasty emails threatening deactivation. Lyft has been saying my account is at risk for over a month now, but no action yet. As they say, your mileage may vary.
forgot to add, I also decline many trips when I see the time clearly incorrect. have to know your market and how long a trip should take at a given time. I found it useful to regularly check route times to major landmarks like the airport or a place in downtown. Then when rides come in I can more quickly weed out the garbage.
In New Jersey we don’t even get up front destination.
@@Joe-inChi Upfront pricing has so many drawbacks, and they may be deliberately underestimating time and distance to thwart cherry picking. They extoll the virtues of upfront pricing like it's the best thing ever done for drivers but they took our request for more information and turned it into a tool to further manipulate drivers. We ask for transparency and we get deceit.
When I started driving about 4 years ago Uber would lose money sometimes because longer rides would go longer then they expected. Now its revered. Meet us in the middle or change up front fares.
Good 👍
John Zimmer goes out and drives 1 night each year, and thinks that gives him a sense of what drivers experience. His downfall was driving 1 night a year does NOTHING to show him the COST SIDE of the business to drivers. One night a year can be very profitable.
Agree, I guess you will have to watch when he's our guest
Hopefully you meant David Risher.
@@davidnichols6971 I did, David drives every week all over the country, mostly in the Bay area though
Just a fine point, stop talking as if "upfront info/fares" and pay by time & miles is an either/or choice. There's no reason why drivers can't be paid by rate card AND still be given all the upfront info.
Agree, but all these shady tactics came with UFD
@@sergioSMTMC1 Certainly. But you do remember when they first introduced the "upfront" info/offer system, they very very very specifically & explicitly said that if rides went over, don't worry, in the background they'd still be tracked by a rate card and automatically adjusted if necessary.
Of course they (uber/lyft) are now conveniently pretending to forget that part. I haven't forgotten.
In the beginning they mostly followed through and auto adjusted when needed.
Then they started phasing that out and making drivers request a "fare review." And mostly they'd make a reasonable adjustment.
Then they started phasing that out and made drivers have to argue in circles with an AI chat bot for awhile and eventually concede an "administrative adjustment."
Now they're phasing that out and the AI chat bots after going around in the chat circle 3 or 4 times are abruptly closing the chat with a "we've given you all the available information"
eta: Do you see a trajectory here? Absent legislation with teeth, it isn't going to change.
In my opinion since we are self-employed, most self-employed people don't worry about how much they are getting paid per hour. They worry about profit and loss. As long as I am getting at least .70 per mile I'm not concerned about how long it takes. I did get stuck in traffic the other day while driving for Uber. The upfront fare was like $10.43 but because I was stuck in traffic the final pay was like $13 and some change.
What you are average making per hour affects your profit/loss bottom line. So you definitely should be thinking about your hourly... or at least comparing your hourly to an hourly job with benefits. And overall weekly profits
In San Diego we have train track where freight train sometimes takes 10 minutes to pass.
I take usually only 1 mile rides because tourists most of the time tip and on the active time I’m in 35-50$ zone but when I’m on Lyft and I got stuck behind the tracks 5 min trip goest to 18 Lyft never ever paid more.
Uber usually pays 3-5-7$ extra when I complain.
I also complain a lot of times when there is surge I just say that surge was incorrect and they send readjustments without questions
It shouldn't even come to that
I have been accepting share rides on Uber since they started them. I had to cancel three rides yesterday due to rider not showing up in the two minute wait time. The system showed I was allowed to cancel, but the ride and the cancel fee doesn't show up on my earnings report. I dread dealing with Uber support because they don't offer support. Anybody else having this problem on share rides?
Send me screenshots, sergio@therideshareguy.com
I do not ever do share rides. First they need to offer $5 per pickup and $5 per drop off + time and mileage paid.
By accepting multiple stop rides without signifigant additional compensation you are underestimating the negative impact pf waiting for customers to enter and exit your vehicle.
TLDR:
“Peter Gibbons: [Explaining the plan] All right, so when the sub routine compounds the interest is uses all these extra decimal places that just get rounded off. So we simplified the whole thing, we rounded them all down, drop the remainder into an account we opened.
Joanna: [Confused] So you're stealing?
Peter Gibbons: Ah no, you don't understand. It's very complicated. It's, uh, it's aggregate, so I'm talking about fractions of a penny here. And over time they add up to a lot.
Joanna: Oh okay. So you're gonna be making a lot of money, right?
Peter Gibbons: Yeah.
Joanna: Right. It's not yours?
Peter Gibbons: Well it becomes ours.
Joanna: How is that not stealing?
Peter Gibbons: [pauses] I don't think I'm explaining this very well.
Joanna: Okay.
Peter Gibbons: Um...the 7-11. You take a penny from the tray, right?
Joanna: From the crippled children?
Peter Gibbons: No, that's the jar. I'm talking about the tray. You know the pennies that are for everybody?
Joanna: Oh for everybody. Okay.
Peter Gibbons: Well those are whole pennies, right? I'm just talking about fractions of a penny here. But we do it from a much bigger tray and we do it a couple a million times.”
- Peter Gibbons, Office Space
I’m in Chicago and Lyft is absolutely amazing on timing to me especially during rush-hour now after rush-hour that’s a different story they just like Uber. Don’t want to pay Uber is horrible. Doing rush-hour especially when no rush-hour fares are horrible Sergio I be sending you a lot of my screenshots.
Uber also does the same shit... I recently took a rider from northern downtown Toronto to Pearson airport, estimated time on the ping was 50 mins (we don't have upfront fares yet, a small ping window showing nothing for normal drivers and just a general direction and estimated trip time for gold or higher drivers, given that AR is above 85%!), anyway it was rush time and the trip took around 80 mins! After trip completion the pay was the normal pay of other similar trips, totally disregarding that I was stuck in traffic for more than 30 mins barely moving! It blew my mind and after I dropped the rider I called Uber! They confirmed what Joe is saying, distance is what matters to them, our trip time is irrelevant. What really hurts was at the chat end with Uber agent and what he did, granting me a 3 bucks adjustment for the time I spent chatting with them! I felt like a begger that day and turned off the app and went home! Gas went recently up so high (it's now around 1.70 $/liter) and uber is insisting to keep the minimum fare unchanged as 3.17 base fare and 0.18/minute and 0.81/km. All amounts in CA$
i am still in a market where we don't know where the passenger is going. I wish we could see were they are going.
what market is that, NY suburbs? Oregon?
Time is not money… time=life and time is the worst enemy to all :)
Good quote
I have been noticing with uber that they give you an upfront time and trip miles for pickup and drop off..and usually the pickup miles is right but when I start the drop off the miles is more..im sure lyft is doing the same but with lyft when you start the drop off they only show time until you get to about 5 miles to go.
Both companies are SHAVING, more Lyft than Uber
With the congestion and traffic of NYC , we get paid less what we used to get compared to last year after Uber raised the price to customers. Uber lowered the payment to drivers as they lowered the fare of time. We have to drive like at least 10 hrs to make a decent money. It’s not part time job anymore. It definitely have to be full time with all the costly expenses to own and drive for Uber or Lyft.
I would like to interview you, my e-mail Sergio@therideshareguy.com
Same here in the Miami area. Traffic and sudden squalls are constant delay, and they do not take that into consideration with these new upfront pricing’s. Their algorithms suck.
@@susanmartyrosenstock3594 agree
Hello Sergio, I just drove 4 miles to pick some one up for a scheduled trip and they canceled and Lyft told me I don’t get a cancellation fee which they kept it i bet I did my last trip with them 18,000 trip. ugh
What's the support excuse for it? Total BS, sorry to hear that
BOYCOTT UBER AND LYFT. They no respect for their drivers...
Easier said than done
I was getting paid so good I’m Delaware with Lyft, to the point I didn’t even need a tip at all. Would be 3 trips in 2 hours make 100 plus . I am now in phoenix and they had me drive 40 mins straight for 9 fucking dollars , it’s criminal
I started noticing that whatever uber is showing as estimated trip time on the ping, it is shorter than what Google maps shows! Difference ranges between an extra 5 minutes all the way to 12 minutes. Some riders started commenting about it and I answer them simply and clearly that uber is lying on both sides (riders and drivers) to make the trip seem faster
Hi Sergio, this happened to me a lot on Uber, specially during heavy traffic time or detours due closed roads, i just do claims trips that time has changed a lot, like 30% to 100% of the time showed upfront and just in regards the actual trip, not the pick up. Their 1st answer is always a denial adjustment with the copy paste " that is the same money we show you up front, so you can focus on the trips that worth your time and efforts". My answer is, "the time you showed upfront was not accurate" and add "so next time i can stop the trip ask the passenger to get out once the time showed upfront is over and i will still get paid the upfront correct?" After that their respond is, we will give you $5 or $10 more as a one-time bonus because we know you are frustrated or something like that. It always works but it is true they are shaving little time here and there and it is imposible to claim on every single trip we do per day.
Good comment, you can screen record the whole shift
I have never submitted a claim before! Will start now
It sucks that we have to waste all this time with every trip they shave. Sergio's idea of "over-time" per minute pay would be a reasonable compromise. However, fair pay like Washington should be the goal.
We need to go back to being paid by a rate sheet. If they were to concede to this, you can bet they'll find another way to shave our pay. This lack of transparency gives them carte blanche to do as they please and to tip the scales in their favor.
I gave up nothing is going to change no matter what we go ,there is one way we can put a stop to this is stop driving and go on strike thats it
strikes don't work since we are not in a Union, welcome to the community
Long hauling is back baby! 😁
Adjustments to pay on several recent completed trips due to accidental long hauling
My accidental long hauls were to save time and reduce the constant stop-go cycles. They were only 1-3 miles longer but that extra $0.80 to $3.10 was like a pay raise!
Wrong, calculated properly, lob hauling has been dead for a long time
@@sergioSMTMC1 Not referring to rate per mile old vs new, just highlighting that I can still get extra revenue and SLIGHTLY increase my margin by long hauling certain trips
@@bossbrentok, get it but in most cases your trip will not be adjusted and you'll be chatting with bots, look at the loss off time amd opportunity
@@sergioSMTMC1 Here's one example, no interaction with support:
Your Earnings
$11.78
Upfront Fare: $7.68
THANKS SENT
You earned more because your trip was much longer than estimated, and your rider left a tip. Yes! 🎉
Duration
17 min 38 sec
Distance
9.3 mi
Vehicle Type
UberX
Time Requested
11:06 PM
Date Requested
Wednesday, July 19, 2023
Points Earned
3 points
Tip Included
$3.00
Paid to you
Fare
$8.78
Fare
$8.78
Tip
$3.00
Your earnings
$11.78
@@sergioSMTMC1 Here's another example, again no support interaction required:
Your Earnings
$18.59
Upfront Fare: $11.47
You earned more than the upfront fare for this trip because you got a wait-time fee, and your trip was much longer than estimated.
Duration
54 min 47 sec
Distance
18.7 mi
Vehicle Type
UberX
Time Requested
9:36 PM
Date Requested
Saturday, July 1, 2023
Points Earned
3 points
Paid to you
Fare
$18.59
Fare
$17.75
Wait Time at Pickup
4.18 min × $0.20/min (rounding applied)
$0.84
Your earnings
$18.59
I’m in NY. I have not seen upfront fares but what I hate is I also don’t see on the app where the person is going.
I’m here because I went through this this morning. $22 estimate on a trip that should’ve been $27. I was forced to cancel a trip just to contact someone and they claimed they couldn’t see the history of the trip. I’m wondering how often this happens.
This may sound silly.
Upfront UnFairs
Its like saying A sprinter is going to run a race.
The sponsors of the event are saying absolutely the time he or she will run will be 9.76 seconds.
When it doesn't happen you are forced to believe this narrative with no adjustment.
Upfront time.
Just a way to think about what Uber is doing conceptually with their biznezz model.
Example. Old per mile and time payments before in FLA.
.62 cents a mile
.13 a min
If you take a ride 60 miles long and 60 mins long.
$36 for the mileage
$7 for your time.
$43 total
Upfront Unfairs
That same trip above would be close to
$30 in Total.
Why???
Your video here explains.
Your time is null and void.
If you get my drift.
3 years on Uber. I stopped in July. Literally isn't profitable anymore.
Greenville, South Carolina
shell game
Some companies attempt to exert control beyond what is reasonable or ethical. Independent contractors should be aware of their rights and consult legal advice if they feel their rights are being violated.
It's only illegal IF you are legally caught & no one goes to jail in a LLC.
Upfront fares is definitely a rate cut for any kind of longer trip. If it's more than a $10 trip, it's definitely a rate cut vs the old time and distance. BUT, upfront fares lets us be more efficient with our driving. By seeing all the trip info in advance, we can avoid those long pick ups that were for short trips. No more 15 minute pick up for a $3.00 minimum fare ride. I've been able to reduce the miles I drive by about 300 miles per week vs 2019, while making more money. Yes, I decline way more trips, and some of the trip offers are truly laughable, but overall I'd rather have upfront pricing and know what I am doing vs driving around blind like before.
Yes
Is unfortunately lots of drivers I talked to in Boston they have no clue and no mathematical ability to understand how transportation business works based on time and mileage they are so inert that up front trios is working for them .truly sad
Unfortunately so, share it with your community
Yes, time discrepancy is rampant. Most large cities have different time and distance calculations. My home city is in the middle, not the best and not the worst. The largest metropolitan area seems to be the most fair, or rather, I earn the best in that area. My home area is next, but has pockets where the ride can become a money vortex. Another large metropolitan area near me is almost completely a time vortex. Took four hours of rides in this area and barely earned $30. This is gross, I still had to pay for that gas. It was crazy obvious, I wish I would have documented it better.
What city you in buddy?
@Dolomite4518 In-between the Detroit/Toledo metro areas. Toledo is still a time vortex, riders are even noticing since drivers are not working it.
Companies often prioritize profits over workers well-being, leading to increased work demands and lower compensation. This trend can negatively impact work-life balance and job satisfaction.
Contractors can negotiate fair terms, set boundaries, and seek legal advice if necessary. Reporting unethical practices to relevant authorities may also be an option.
The app takes me 5 miles out of the way. If I go the obvious route, then lyft takes 3 or 4 dollars away with up front pay. It makes no sense that I would drive 5 miles of unnecessary mileage on my car
Hats off to you guys who will patiently research the details of how Uber/Lyft nickels and dimes the driver.
Now, research what's to be done about it
Working on it, not easy to battle goliath
As a driver, I don't care about time anymore, but just the mileage and the depreciation of my car and the pain in my feet, legs, and lower back pain because if I count the online time, I will make an average of $8 to $ 10 per hour
I highly recommend looking at how much you are making per hour of your time. If you are only averaging $10/hr, you may actually make more with a W-2 job depending on your market.
What? Your time is something you're not getting back ever, as you say why work for 8-10 and hours, w2 will pay you 20 and hour with no depreciation on your car
That sounds crazy my boy? If you grinding hard enough the depreciation doesn’t even matter.
Had a ride request for the airport.20$, finished the ride...16.98
Question...(1) If the trip goes longer than the estimated upfront fare, does the passenger pay more and (2) does that money go straight to Uber/Lyft?
Yes to 1, partly yes to 2, the driver may get a small portion of it according to some black box algorithm
@@sergioSMTMC1 I recall a few trips where I received the same lowball upfront amount despite it going over on time. It didn't make sense or seem fair. This upfront system screws the driver, basically. I knew it was a scam when they started it. Despite these 'shavings,' Lyft is still negative in profits and I don't know if they will survive through 2024.
Are there any other apps coming out to compete with Lyft, Uber, etc?
In California Los Angeles here . i believe they are try to cut the time of active hours so drivers won't be qualified to obtain Health insurance stipend payment money. Make sure to Report to FTC WITH CEOs name and main office address . 🎉
Good point
The same thing happen to me to
Yes, I lost my medical stipend when my car broke down. Now that I’m back to work, I still can’t afford my medical insurance premiums because I’m earning way less but I’m working way more hours. It’s so frustrating. I wonder how many drivers can’t afford their medical insurance any longer with this upfront pay stuff.
@@1pettythomas that's prop 22 for you
I'm in Dallas area. It is the same here. Since upfront B.S. my pay has decreased by over 50% During the week after about 9 am, I will have hours where I will only get 1 trip, and it usually is a low paying trip. Then after a few hours of getting very little, I give up and go home. Several weeks this year I have made less than $15. an hour before expenses. I have been driving Uber for 8 1/2 years, and have over 31,000 trips. I have never seen it this bad.
This CEO is trash I’m to the point that whatever state that you live in, you should contact the department of labor it’s no way that some of the things that Uber and Lyft are doing should be legal hiding behind legal jargon. I could care less at this point if I get deactivated, I’ve got a couple of friends who know some people where I live at they know I bust my ass as a subcontractor for Uber and Lyft they should not be allowed, regardless of how many drivers are out there to steal money from us tips and time. It’s a shame that they want us to have integrity but they have none at all.
Actually this CEO is trying to clean up the other management's garbage
@@sergioSMTMC1Risher is a liar and a sleezebag just like his predecessors Zimmer and Green. He was NOT hired to increase driver pay he was hired to CUT driver pay as well as other expenses while at the same time INCREASE pax fares. Driver pay rates are being CUT under his watch. When is the interview?
I agree you need to take it to a government level and get this industry investigated.
@@sergioSMTMC1I agree Sergio and they are losing the battle.
You can't do cherry picking anymore as there's too many new naive drivers that pick up that fares as uber offers them small bonuses and baits.replace the old experienced drivers with new naive sweety ants.ooops
You still can but nothing like the old days, actually those ants are good to have around since they get the trash out
Indeed
I had a ride pop up. It was originally a scheduled ride that I didn't take. Once I accepted the ride when it popped up.once I accepted and arrived. The app had me scheduled to wait 25 minutes and not get paid for it.... I waited 5 minutes and canceled. There was no movement of the rider locator on the map... why would I wait 25 minutes for $5.00???
I don't have the patience to be waiting at the airport parking lot for sometimes even over 1 hr.
Good on you Joe for escalating the conversation and getting answers out of Uber.
It is Lyft 😆to a larger degree
@@sergioSMTMC1whoops 😅
Thanks, I kept trying for a few months to get an answer out of them. Took 3 separate chats before they finally admitted that time isn't a factor in fare adjustment.
Last night uber a trip for 16 minutes. The whole trip turned out to be 25 minutes. They made me drive 8 miles to pick customer to then take her to NY from NJ. I got paid $11. 00. So, the 16 miles turned into 25 miles. Is this normal?
It's great that they steal my time because taking advantage of people who work hard for you is the American way. I know I'm in America!!! Go Technology!!!
Stealing money from drivers to make investors happy 👎👎👎
Sergio, please look into Lyft LAX trips from Dtla. They always calculate shortest distance / longer time so they can charge customer less, but drivers always take the shortest time / longer distance (110 to 105 to LAX). Drivers are shorted $ every time.
That's been going on for years, send the pax price with the longest route and send the drivers the shortest route
They will never calculate a route that minimizes the charge for the customer. They charge based on the longest mileage but pay you for the shortest mileage.
Im in Chicago, with lyft, upfront is a joke ,,$15 to ohare , customer paid over $30 if they payed rate card , would be ok
Hey Sergio, do you have a guide to get screenshots you are looking for?
What do you mean guide, like how to take them or what subject I am interested in? Anything that is SHAVING, send them to me, sergio@therideshareguy.com
Sorry, how are you getting the screen shots? An app, or features built into the device?
@@BCandtheBrain yeah just Google according to your phone make and model
Thanks, but on my current device I can't really take them that way while driving, I'll have to look for another way. Thanks for having our backs on this stuff!
@@BCandtheBrainI use screenshot app
The maps also burn gas sending you the long way!
Phoenix az uber trash....$2.00 tips everyday allday.....gigscam
Tips or trips?
@@sergioSMTMC1 tips
pretty much given up on UBER.. I give MMAAAAYYYBBEEE 12-15 rides per week. Had to switch to DoorDash after UBER killed all the good boosts and the old Quests.. (from a certain amount of rides to a $$ amount).. I just stopped caring at that point. f'ck em.
Good comment