Hello, as long as your camera is connected to the internet, you can watch your camera wherever you are. Plus, as long as your camera has an SD card installed, it will always record automatically. You can also open the recording settings of the camera to set all-day recording and alarm recording by yourself.
Can we use different app while using srihome? Because I want to surf on facebook while recording the video on our Sricam but it turns out it automatically shut down the recordings once we log out to the app.
Hello, as long as your camera is installed with an SD card and the recording mode is set to record all day, it will automatically record. Whether you open the app or not, the camera is recording. If there is no SD card installed, you need to manually record the video, and the exit will stop.
Hello, is there no response when the power is turned on? Was it possible before? Press the reset button to see if there is a sound, or try another power supply
Hello! I just bought this camera, but after trying to set it up there's no beeping sound right after pluging it in. Is this a defective unit? How to troubleshoot this?
Hi, if you have ever connected this camera, it will not make the sound you mentioned. The camera won't make that sound unless you factory reset the camera.
Hi, is your camera close to the router? If it is too far, poor signal will affect the connection. Also, is your password entered correctly? Please try resetting the camera and reconnecting it. Or you can connect the camera via a network cable first, then open the camera's network settings and switch to WiFi. Or connect via ap hotspot. You can click the link below to view the related operation video. www.sricam.com/videos.html
Its only 4 meters away from the router. On its first day the camera was working so well until this problem occurred. Will try your suggestions then. Thanks for the reply.
@@srihomeipc2229 how do you do the connect the camera via network cable first then switch to wifi? I have the same problem. It alwasys says Note: QR code set network failed I've been trying for hours now, still can't get it to work. Adding a device alone is hard. I just scan the QR code then it will make me type my wifi password, as i finish that, it doesn't scan the Wifi QR Connect code
Hello, this is supported. As long as your camera is connected to the Internet, no matter where you are and your phone has data, you can view the video.
Hello, 1. Check whether the wifi password is entered correctly. 2. Check whether wif is using 2.4Gwifi network. 3. Place the camera close to the router and try connecting. 4. If none of the above works, you can try using an AP hotspot connection. Reference: www.sricam.com/article/id/5a31da5a3bf544808d616b41a48a3d84.html
@@j-ride8600 Could you please try a different SD card? If it is normal to replace the SD card, it means that there is a problem with the previous card. If you change another SD card and still cannot record in a loop, it means that there may be a problem with the camera.
@@dgstelisa1621 1. Veuillez éteindre l'appareil photo avant d'insérer la carte SD dans l'appareil photo. 2. La vitesse de lecture et d'écriture de la carte SD n'est pas bonne, veuillez utiliser une carte SD de classe 10 ou supérieure à la classe 10. 3. La carte SD est cassée. 4. La carte SD n'a pas été correctement formatée. veuillez formater sd www.sricam.com/srihome/download 5. La fente pour carte SD fonctionne mal.
@@zorenuba1505 You need to use cable to connect to the network. And then you can use our SriHome APP to control it.If you have any other questions, you can contact with our technical support by email.Technical support email account : support@sricam.com
if i have config at home but i need to install it elsewhere ..will it be still recording under the memory card if i switch on?
Hello, as long as your camera is connected to the internet, you can watch your camera wherever you are.
Plus, as long as your camera has an SD card installed, it will always record automatically.
You can also open the recording settings of the camera to set all-day recording and alarm recording by yourself.
Can we use different app while using srihome? Because I want to surf on facebook while recording the video on our Sricam but it turns out it automatically shut down the recordings once we log out to the app.
Hello, as long as your camera is installed with an SD card and the recording mode is set to record all day, it will automatically record.
Whether you open the app or not, the camera is recording.
If there is no SD card installed, you need to manually record the video, and the exit will stop.
hi. mine is stock for years . and im trying to charge it now but nothing is happening :(
Hello, is there no response when the power is turned on? Was it possible before? Press the reset button to see if there is a sound, or try another power supply
Hello! I just bought this camera, but after trying to set it up there's no beeping sound right after pluging it in. Is this a defective unit? How to troubleshoot this?
Hi, if you have ever connected this camera, it will not make the sound you mentioned. The camera won't make that sound unless you factory reset the camera.
@@srihomeipc2229 it has been reset several times but still there's no beeping sound.
@@zandraecahigan1450 Hi, can you connect the camera?
Can we view different corners in same time using multi view using single camera?
Hello, Multiview can view 4 cameras at the same time.
But cannot view 4 frames of the same camera.
Hola, que pasará cuando se llene la memoria sd? Se va a sobreescribir los videos ? O necesito formatear manualmente ?
Hola, después de que la tarjeta SD esté llena, el video anterior se sobrescribirá automáticamente y no es necesario eliminarlo manualmente.
After I charge the camera, How long does the battery last?
Hello, SH020 is not a low power consumption camera. The low power consumption camera uses about two 18650 batteries, which can be used for 1-6 months.
Hello! I have been repairing this cam couple of times but still says QR CODE Set Network Failed. What should I do now? Thanks!
Hi, is your camera close to the router?
If it is too far, poor signal will affect the connection.
Also, is your password entered correctly?
Please try resetting the camera and reconnecting it.
Or you can connect the camera via a network cable first, then open the camera's network settings and switch to WiFi.
Or connect via ap hotspot.
You can click the link below to view the related operation video.
www.sricam.com/videos.html
Its only 4 meters away from the router.
On its first day the camera was working so well until this problem occurred.
Will try your suggestions then.
Thanks for the reply.
@@banaazarcon1437 OK, you're welcome.
Thank you for your support of our products.
If it doesn't work, please contact me again.
@@srihomeipc2229 how do you do the connect the camera via network cable first then switch to wifi? I have the same problem. It alwasys says Note: QR code set network failed
I've been trying for hours now, still can't get it to work. Adding a device alone is hard. I just scan the QR code then it will make me type my wifi password, as i finish that, it doesn't scan the Wifi QR Connect code
Hello, try to reset the camera and use AP hotspot to connect to the camera. Reference: www.sricam.com/article/id/5a31da5a3bf544808d616b41a48a3d84.html
Al momento de presionar el micrófono no se escucha en la cámara
Hello, check if the microphone permission is enabled
Can we just plug it indoor and when we leave can we still view the camera's pov if we have internet outside?
Hello, this is supported.
As long as your camera is connected to the Internet, no matter where you are and your phone has data, you can view the video.
@@srihomeipc2229 try this but why i can't remotely check my camera from home?
@@qassehchinta1073 Because your camera is not connected to the internet.
i configured a sh020, everything ok but when i'm away from home it doesn't connect and i can't see anything, someone can help me
Hi, dear guest. Maybe you connect to the local area network. You need to connect to the WiFi, and then you can view remotely with your phone.
Hello,, why its always failed to read the QR wifi..?
Hello, 1. Check whether the wifi password is entered correctly. 2. Check whether wif is using 2.4Gwifi network. 3. Place the camera close to the router and try connecting. 4. If none of the above works, you can try using an AP hotspot connection. Reference: www.sricam.com/article/id/5a31da5a3bf544808d616b41a48a3d84.html
is this is wireless??
can we use it in rain??
Yes, it just need to be plugged in. This model is indoor camera. We also have waterproof outdoor styles
Hello, this is an indoor camera. Not waterproof, not dustproof.
Hola, no me permite registrar cuenta. Que debo hacer???
Hi, did you sign up with an email account?
Please do not use special characters in the password when registering.
I just bought the camera. The wifi qr scanner is not working, I cant proceed with the setup. Please help
Hi, try resetting the camera, factory reset, and reconnecting.
how can i do the factory reset?
@@krazypatty Hello, you can click the link below to view the detailed steps.www.sricam.com/article/id/86893fe352324274a2d06304b26d4b01.html
I have this camera but there is no loop recording feature once the micro sd card is full it stops recording.
Hi, what size SD card are you using?
Our camera supports 4-128G SD card.
@@srihomeipc2229 im using 32 gb micro sd card. You can't delete previous recorded video also in the app.
@@j-ride8600 Is your camera firmware updated to the latest version?
Is the APP the latest version?
Yes its already updated to the latest firmware.
@@j-ride8600 Could you please try a different SD card?
If it is normal to replace the SD card, it means that there is a problem with the previous card.
If you change another SD card and still cannot record in a loop, it means that there may be a problem with the camera.
Puedo aumentar la velocidad al ver los videos guardados ?
Hola, cuando usa otro software de reproducción para mirar, puede mirar al doble de velocidad.
@@srihomeipc2229 puede ser en iPhone?
@@YuliaCristianiM Hola, iPhone actualmente no es compatible.
Le pido disculpas sinceramente por las molestias que le causé.
Lo siento mucho.
Pls help me how
Do you mean how to connect to the cameras? Pls open this website and follw it.www.sricam.com/article/id/278e0ecc98ba4ac99f6f759840680e02.html
Quelle carte mémoire exactement s’il vous plaît ?
Bonjour, il prend en charge les cartes mémoire 32/64/128 Go.
@@srihomeipc2229 j’essaye de mettre une carte microSD de 8gb mais sur l’application il est écrit « carte DS introuvable »
@@dgstelisa1621 1. Veuillez éteindre l'appareil photo avant d'insérer la carte SD dans l'appareil photo.
2. La vitesse de lecture et d'écriture de la carte SD n'est pas bonne, veuillez utiliser une carte SD de classe 10 ou supérieure à la classe 10.
3. La carte SD est cassée.
4. La carte SD n'a pas été correctement formatée. veuillez formater sd www.sricam.com/srihome/download
5. La fente pour carte SD fonctionne mal.
@@srihomeipc2229 une carte micro SD SDHC de 32GO SPEED UP 10 100MB/s** 9€49 fonctionne !!!!
The SD card size range is 4G-128G. You can choose to buy a genuine sandisk class 10 card with FAT32 format.
No problem I use 4g my phone is 4g
Yse, just make it.
@@srihomeipc2229 so what will I do
@@zorenuba1505 You need to use cable to connect to the network. And then you can use our SriHome APP to control it.If you have any other questions, you can contact with our technical support by email.Technical support email account : support@sricam.com