Watch the tear-down of the Origin PC here! th-cam.com/video/Bhw0ZnlWrxI/w-d-xo.html Quick notes: At ~25:00 for the conclusion, the source for the messages got flipped -- it should read "Corsair to GamersNexus" and "GamersNexus to Corsair" in opposite. The context is obviously super clear in the video but the direction of conversation is wrong in text. Also: Corsair/Origin changed their website prior to publishing this review because we told them it was coming. They improved some customer clarity things (we mentioned that in the video though) where they fixed language on the shipping materials. That was a result of this process. Until 2/27/23, we're donating 10% of GN store revenue to the Kramden Institute - grab an item here: store.gamersnexus.net/ (Kramden Institute is a local-to-us e-waste recycling and technology education facility. We love working with them and have a lot of respect for what they do for this industry. If you'd prefer to donate directly to them, you can do so here! kramden.org/ And again, if you grab a GN coaster pack, mouse mat, modmat, or any other item between now and 2/27/23, 10% of that will also go to them! Pre-built reviews playlist! th-cam.com/video/bflZYG5DWPg/w-d-xo.html
When going over packaging you said the freight shipping was NOT included in your earlier price calculation. However, the invoice said $450 freight, bringing it to the $6000+. You also had the GPU listed @$700, which you can't ever get now for that price, much less a year ago. Not defending Corsair, just pointing a few discrepancies. Keep up the great work.
Hard line water cooling is a bit of work (more than I'm willing to do) and they also have to maintain tech support and warranties. No excuse for poor quality control or customer support but it is important to consider the true cost to them.
I pretty much have the same mobo and I built a sub $2k system with similar specs but a 4070 Ti, faster RAM, and a 5800x (no 3D) instead. Over $6k for this thing is fucking bonkers. The custom loop sure isn't worth an over $4k premium, should be a $4k system for sure. $6.6k, just wow.
It's not, but it IS hard to do so if you want to make 100% margin on every single one, as these guys clearly did. This thing has barely $3000 worth of parts in it.
Imagine how bad this would be if mainboards still required jumper settings for irq, fsb, multipliers and dma addresses.. one wrong setting and the whole thing acts weird or just doesn't work. Truth is everything is so cookie cutter and dumbed down and simple these days it's a pity and a shame when anyone with a modicum of assembly skills can even get it wrong.
'We hired a waggie to put together your adult lego machine, where we had previously had a competent adult lego machine technician (bonus to the CEO of course), and we're sorry you feel that your adult lego machine was put together incorrectly. We apologize and will do nothing to address this issue in future. Thanks"
@@Top_Weeb so they failed to build expensive adult Lego? Other than the water cooling, whether it's $600 or $6000, it's still amazing how so many companies fail to properly build adult Lego.
For a $6600 PC, Origin should ensure that all the BIOS and the drivers in the system are up to date, before shipping it out to the customers. Totally inexcusable, thank you Steve and everyone at GN for your honest review. Much appreciated for all your hard work.
Considering how high the markup is compared to the total cost of the parts, EVERYTHING should be done perfectly or it's a disaster. I was looking through Origin's website and their prebuilt that's usually $5,000 is basically the same build I just made for myself for $2,300. $5k for a gaming pc and it doesn't even have a 4090.
@@jefftraboulsy8631 The business model for prebuilts is horrible so they almost always have to rip you off in some part of the pc to make money. Some prebuilt spec tiers are so fucking weird. Like hey for $500 more you can get 2TB nvme instead of 1!! Honestly if I didn't know how to build my own I'd much rather order parts and pay someone a few hundred bucks to come to my house and build it. I understand the purpose of prebuilts but they always seem so predatory towards people who don't know better. A lot of companies do this obviously.
@@jefftraboulsy8631 Idk man sometimes you can find pretty insane deals on pre builts. My current desktop is a powerspec from microcenter I got for $2600 (before sales tax) back in March. It has a 4080, 13900k, 32 GB of RAM, and 2 TB NVME SSD. Generally speaking you are right I think, especially these name brand prebuilts like Origin or Digital Storm who overprice the shit out of their builds, but sometimes you can find a good deal too.
Odds are the Corsair iCue was meant to be set to the coolant temperature sensor in the pump and not the processor. That curve is normal for coolant temp.
Corsair fans are loud by default. If you want quiet fans, go Noctua or be quiet Silent Wings. Preferrably the latter as the SW4 are the best fans on the market rn
It looks like the iCUE fan curve was set up for coolant temp, but they instead pegged it to the CPU temp, which is a truly stunning oversight. I can't believe nobody noticed it.
@@SelbetG I think this is exactly how this issue occurred. Fan curve presets were set for liquid but as the build requires a Commander XT and manual setup, the installer selected the wrong sensors. I have a commander controller myself and use the iCue software and can honestly say that it is not intuitive or a good UI at all. And it's 3 bloody gigabytes in size....
That's a good point - I've sometimes seen the UI apply a different sensor to the curve and had to correct it. I assumed in my situation that it may have changed because I moved the mouse or the mouse wheel elsewhere on the screen after clicking the dropdown to select the sensor and the UI still had focus on that dropdown, applying those movements to selecting something different in the list (but I'm guessing).
I can't find anything fun with such blatant hypocrisy and outright scamming practices. They're like spitting in the faces of consumers, of everyone. And then doing a teabag dance on the buyers face with what they receive.
@@ElGoogKO the fun is watching Steve shit on bad practices and products. Its informative AND entertaining. I've learned a lot just by watching this series, watching several instances of how to do something horrendously wrong can only result in tons of lessons learned for everyone.
This is why there needs to be a company that cares about their customers. My pc company will be building pcs like mine here. Do companies even care? th-cam.com/users/shortsj3vlWczumMo?feature=share
@@ElGoogKO wait you expect System integrators to make you pay at cost for them? lol today the average worker expects 50k/year and you expecrt them to somehow make money? do you have a business that is soaring in profits when you expect 10-15% returns on anything you sell? lol
13:37 From my experience with a Corsair H100i AIO, those fan curves were meant to be tied to the temperature of the water inside the cooling loop, but for some reason, they didn't bother to adjust them so that the fans follow a different "Quiet" preset when measuring air/component temperature directly. This was likely done so that if your using an AIO on default settings, opening a program won't cause your fans to ramp up suddenly when the CPU briefly has a temperature spike.
I used to work for Corsair/Origin down here in Miami and I can tell you first hand NO computer gets properly treated in that place, everyone is overworked and underpaid and constantly berated by the "higher ups" who literally have no idea what they are doing and couldn't "manage" their way out of a paper bag let alone a warehouse floor with extremely unsatisfied employees. So sad to say most of that dissatisfaction is taken out on the products themselves, we get to a point that we just don't F'ing care the very few times a PC gets VIP treatment is when we get word ahead of time that Linus or anyone of you guys is purchasing a computer for review and the only reason those computers get any sort of extra treatment is because we get collectively threatened by the higher ups. I eventually quit the job and told them all to F Off and nearly got into a fist fight with one of the managers who was a total rat and pathetic excuse of a "man", I will never purchase any corsair product and that sadly falls into the Origin tree as well.
I use to work for Scuf Gaming which is under the Corsair umbrella, and I’m not surprised that the problems I faced in their Duluth factory are present throughout the company .
@@soldierofevil168 I’m building a new pc in a few months and currently use a few Corsair pieces - will make sure to get a new keyboard and mouse from a different company fuck those guys if what y’all are saying is how it is everywhere which it seems to be
@@Gdhttu Corsair has superb mechanical keyboards. But mice? not a fan. My current go-to is a corsair mechanical keyboard, flanked by razer naga trinity mouse & razer tartarus pro. I look to corsair for cases, AIO water cooling, mechanical keyboards, and pretty decent fans. Although most recently I jumped ship (pun intended) for a Lancool III case. I'm not sure the core company is managed the same way as the build-partners under the corsair umbrella. I could be wrong.
@@kathrynck Bad RAM also. I've bought so many sticks over the years. You have no idea. I've had RAM fail exactly twice. *BOTH* times, it was Corsair. There's no way of knowing if that figure would be higher because I haven't given Corsair the opportunity to increase it. But it's two for two.
"hey Brandon! Brandon?! Where do we keep that standard reply about system testing? You know, the one with the "we run an extensive set of industry standard benchmarks". You'll forward it? Okay thanks! "
The fan curve problem is 100% something that most users wouldn't reach out to support over. Most users just accept that their computer sounds like an airplane taking off and just assume that it needs to in order to stay cool. This sort of thing needs to work out of the box.
@@LarryCuckman your correct you dont need 12 fans, the motherboard doesnt even have 12 fan connections , you just need good case design and airflow and to put the computer not on a floor. and if your really serious about keeping it cool you have an air conditioner cool the room temperature.
@@LarryCuckman Nah, fans are cheap. 12 fans like that are $60 at most, so pennies compared to the actual case. The real reason is to limit heating problems as much since that reduces support calls. Also, number of pins on mobo doesn’t matter when you can link fans in series to each other. They can’t be controlled independently, but RGB is overrated and you rarely need fans to start independently
I saw this before and reviewed again today because my friend is dealing with an Origin Nightmare of his own; he's got an Origin system that died 1 month after the 1-year warranty ended. Origin offered basically zero options except to pay to return the entire system, in the crate, for an OOW repair, obviously very expensive just to ship it. We ended up narrowing the problem down to a failed CPU, which is a tray version of 10940X...so no warranty for the owner and is an obsolete socket that would cost $850 to get a replacement CPU, which is pointless since a 13900k is only $560 today. We are going to replace the board and CPU but have noticed that for $6000 a lot of things were missing, particularly the CD key for the Windows 10 license, there is no parts kit for the Corsair H150i AIO, so he's got a nice cooler but only mounting hardware for Intel CPUs....It also did not come with the rest of the cables for the Corsair RM1000x, missing 5x 6-pin cables and the other 2x 6+2 pin cables. I think for a $6000 prebuilt, besides all the things you mentioned in this video, the buyers should at least get all the parts that these "retail" components would have come with. Otherwise, it was a huge disadvantage for my friend to buy one of these (verses self-built) with all OEM status parts that have no warranty and no accessories or retail box goodies included.
Best advice - Ibuypower and Cyberpower. I've used both for friends and family who didn't want to build their own and they've had zero issues for 10 years of PC gaming. Literally only calling me to either install a new part or help them upgrade entirely. Xidax has the best warranty (lifetime). Though, anything is better than Corsair and Origin. At the end of the day, I'd say learn to build your own. I'm no genius by any measure, and I've built several systems for buddies, without any fail.
If you replace your mobo, this voids windows 10 key nowadays. Welcome to 2020. Youll need a new key and thats on windows; no one else. Keys marry the MB or are only used once unless you pay for a lifetime licence in which case, you can replace the mobo 5x before the key deactivates and it costs 300 dollars vs the married key at 50. OEM single-use are 12.50.
@@shupichii9647 I understand what you are saying but, that's just for OEM licenses and we confirmed this system came with a retail Windows license, he just didn't get the cdkey for it (only needed for a clean install) and Origin said they could not provide it when we called them for it... We already migrated the SSD into the new mobo and booted it up and confirmed it was a retail Windows license, not married to the mobo and can be ported anywhere as long as it is only activated on one system at a time. We got the cdkey out of it in case it is needed for future use.
Thank you GN for scaring me into building my own PC by reviewing these pre-builts! My PC runs at the intended benchmark ranges and looks pretty fantastic while being much cheaper with premium components!
Good, it really isn't that hard and there are PLENTY of great virtual PC builders out there that makes sure everything will work together correctly. You will be much happier with the end product this way too.
Pre-builts are convenient, but they are a destination. The enjoyment of a journey is skipped. I feel such incomparable delight in the process of component research, review reading, price comparison, sales nabbing and finally building the PC months later. Such is that nice, warm feeling that once I'm done benchmarking it and comparing it to my previous builds for a day or two, using it leaves me feeling empty. The flawlessness of the system weirdly leaves me feeling a void when all is done. I'm immensely grateful and satisfied, but the end of the journey is bittersweet to me.
I just bought this case. Was considering the Arctic 360 AIO and then found the 420 as the one to run with. It fits with room to spare - and...I read tons of reviews about CPU cooling with benchmarks always mentioned at 40db it performs... etc etc. There's dumbo me thinking gee they really carry on about fan noise. (1) You can see I've never had a problem with fan noise with previous builds and yes (2) what I heard on the vid in my new case just scared the bejesus out of me. I wondered bc the case is cavernous and with 12 fans it echo chambered the noise. So now I'm back to rethinking the AIO/fan numbers/noctua again. I feel lucky I saw this GN vid it centred my perspective on fan noise to a new level.
Unless you can buy it for a cheaper prebuild price then always build it yourself if you or a friend have the skill. If you do it makes upgrades a lot easier, plus you know you will have standardised retail parts to work with.
$6600 for something you could do yourself for at least 2k less. Hell, it wouldn't surprise me if you could do all of this for 4k if you buy everything new. Prebuilts are becoming outrageous. Edit- $350 for custom paint good god😂 Edit- A 3080?! A THIRTY EIGHTY WITH THIS PRICE?!
The comment we replied to was edited... the 40 series wasn't out when we ordered it. Otherwise, nailed it on the price! It'd have been about $2000-$2100 cheaper to DIY this.
But could you make it look even close to as pretty? Setting quality aside for a second, origins pcs look bad fucking ass. But when you mix and match parts and colors to minimize the budget to that $4k it looks like trash. That’s worth a significant amount to me
I feel like this is the more "grown up" and technical channel. He does such a good job going through the machines and finding the good/bad. The same things I generally notice and care about so it's nice seeing it on the channel.
It isn't the price point that matters, it's the markup. If you are selling $3000 components for $6000, a significant portion of that extra needs to go into QC before shipping, not just CS after. The same is true at the $400 price point, if the component cost is sub $200.
Its not very cost-effective to do this though is the problem. Sure, on a 6k build, they have 0 excuse but 50 bucks on a 400 dollar system makes 0 sense from a business standpoint. Failure rates are 5-15% on avg so its MUCH more cost-effective to do CS over QoL.
"All these problems could easily be fixed by calling our customer support." You're right, let me just get this thing strapped back up on the palette and ship it back to you for repairs!
My response to that would be "Why would I bother calling your customer support when I know more about this than they probably ever will?" You can't teach Experience, it can only be acquired over time. Plus customer support in this industry is done by people reading from scripts and making 15 bucks an hour so obviously you aren't going to get the most skilled and experienced people for those wages .....
@@longjohn526 The typical consumer of prebuilts will not know more than the customer service rep. I get they are bad but they can still help less knowledgeable people with their issues. Not saying much that a GN viewer knows more.
@@longjohn526 bro, I know as much as Steve about pcs (10+ years experience) and never made more than 15 usd in a DAY for building or maintaining pcs (even expensive ones). Your comment almost made me cry for how much potential I'm wasting down here in Brazil...
@@calvinm1866 LOL that argument about how old they are based on their profile pic.. you sir must be new.. i mean seriously who uses their actual picture for a profile these days anyway..
Possibly one of the worst crimes commited is the insane fan curve! I had a bug in my fan curve that ran 3 fans at 2400rpm constantly & it drove me insane before I figured out how to fix the fan curve for those fans. I can't imagine 12 fans running at full power as soon as you open a browser window!
I think I know what they did wrong with the fan speed. The curves are probably supposed to be controlled by the water temperature, that's why they're set so high even at low temperatures. It's just that they A) have no temperature sensor in their loop or B) didn't set it as the sensor to use for the curve.
Good call…those fan curves make perfect sense if it’s controlled by loop temp. Just took a look at my system and sure enough I’m also using the ‘Quiet’ setting with the same curve…but the sensor is set to coolant temp. What’s interesting is that all the presets (quiet, balanced, and extreme) all go 100% at 40c. Seems a little strange that they’d create default curves that only make sense if monitoring coolant temp. You’d think the default settings wouldn’t assume you’re running a custom loop. That said, I somewhat recall that when initially configuring iCue you can run a HydroX wizard to set up the pump and rad fans. Maybe once you tell it your running a custom loop it adjusts the curves accordingly.
@@briancates3576 perhaps it's worst case engineering. Maxing fans at 40°C for air cooling is not good, but the inverse would be worse - as in you have the fan curve set for air cooling with a loop setup and based on water temp. That might thermal throttle. If you pick one, one will be overtly noisy while the other would run hotter than it needs to.
Corsair prides themselves in customer support so much. Should have someone call them and see if they can actually help someone solve these issues. Let’s see how well their customer support performs.
Took them almost a month to issue me an RMA on a power supply. I was not pleased with the process or being tossed between departments and having to relay the same information on the issue 3 different times.
My case didn't come with enough screws to populate every fan slot with their different fan screws, so I emailed them and they sent me another entire case screw kit
@@Rancid_Ninja I have one of their monitor lighting kits, got a new monitor, needed new magnetic mounting hooks, they point blank just said "sorry you can't have any". I pointed out that that was incredibly dumb and they begrudgingly sent me a bunch of sticky magnetic things that don't have hooks or work properly so the strips keep falling off. Actually kind of annoyed me, I would have been happy to pay for the correct things but they don't even sell them
I used to like the concept of zip ties, then I got involved with a lot of network cable management and it was a major pain when you had to add/remove from the the bundles. After that, it's Velcro branded hook and loop fasteners and none of those generics that shed.
Nothing kills me more when doing a hardware refresh, or office moves and seeing that my users took it upon themselves to zip tie things they didn't like. Slows the whole process down when I have to cut a hundred zip ties.
That's a great point. I upgraded my GPU recently, and the added power consumption meant that I also needed a new power supply. I didn't use that many zip ties when I first built it, but this time I switched it all to twist ties and Velcro. Swapping to a different power supply is already fairly difficult, don't make it even worse. Just have your back side panel be opaque and only do basic cable management there, it's easier and better.
Yup, I'm also using velcro. Can be opened and is reusable. And not just the internal cables, but the external ones as well. Lots of tightly packed binds make for a clean look, but is a pain to redo.
It seems pretty obvious that the iCue curve is meant to be reading the coolant temp instead of the CPU package temperature, it actually looks a lot like the curve I use for a similar setup. Having it read the CPU temp directly though is a hilarious oversight. Can't imagine how they missed that one.
The question should be “any managers you want to thank for cutting labour and training cost and raising the bar for efficiency to look good on quarterly?”.
That's what I liked about the review. It wasn't actually critical of the builder, and Steve even explicitly said this is a Process problem. Not just a problem with the low level QC tech. Also, whoever did the hardware did a great job, with the only problem there being the door. Corsair just went with a crappy paint shop.
100% - all I can think about is the bad paint job. I have to imagine someone was banging pots and pans saying it would chip/be bad, but higher ups probably wanted to get money from having someone use shitty paints to do it.
Thing is it's a $6600 PC... You wouldn't think they'd be many super expensive PCs selling, which, if they ARE under pressure, would mean that their ultra-highend PCs are being built by the same people who make much cheaper builds which doesn't really make much sense. Typically, higher end PCs are built separately to reduce pressure and allow for a higher level of effort/quality control with the respective build. So either they are horrifically understaffed or the production process of these high end PC's is inept.
Thank you for putting Origin on blast. Years back I purchased my first $8K custom water cooled PC from Origin - Genesis Tower. I was pretty clueless when it came to water cooling. I had no idea how much maintenance was involved. Year later, I took my pc to a local shop to do water cooling maintenance, draining and refilling the liquid. They said it was the worst case they ever worked on. They never installed a drain port and was too big to work on. I had to do everything myself, taking up a whole day, had to buy new cpu and gpu waterblocks, different water pump. Was a complete headache for me. The way the installed the custom loops were so tight. hardly any space to work with. Never again would I buy from them
@@GamersNexus You make the "no drain port" mistake on your first build- never again after for obvious reasons. You'd imagine they'd have picked up on that by now with the slog of customer complaints I'm sure they get
@@upforellie You dont need to care after warranty is over! Thats then the customers problem! And hopefully the loop is filled correctly and you dont need to replace the water for 2-3 years.
Bought the same CPU in November 2022. The first thing I've done was testing if the CPU works properly. Turned out, I had the same issue you had and needed to update the BIOS so the CPU run with its designed frequency. So, I'm really baffled Origin missed that particular issue, as it's a basic test you do, especially if you sell Computer Systems. Good job Steve!
I still can't believe their answer to most of the problems was "Our customer support would have fixed that." 1) You don't know that for a fact so it's a meaningless answer. But also 2) How is the customer supposed to identify that the processor frequencies are wrong and the fan noise is unnecessarily loud?! Any customer who is savvy enough to understand these things can fix them without customer support and would have built the thing themselves; anyone who needs to order a prebuilt would never know to call.
Yeah the Artesian refugees deserve some good karma after putting up with that jackhole. Hopefully Steve’s biggest complaint is the penis rocket logo lol.
I think the "Quiet" preset is supposed to be based off of water temperature, not CPU temp. Not that this changes much, but they could have selected the wrong sensor for use with that profile.
for watercooling it SHOULD be based off water temperature, and all fans should be controlled by the commander core, which has access to that temperature. Also shipping it with HWinfo installed which conflicts with iCUE when accessing Commander sensors is a bit dodgy, if they didn't disable corsair support in the program. All in all, it's a major catastrophy of ass, and total incompetence ^^' it's sad when a company doesn't even have the slightest clue of how their product works.
My first thought as well. That, or ambient temperature. Using CPU temperature is an incredibly poor idea unless the ramp is extremely delayed (which is not done here). The preset makes sense for ambient and water.
It's actually scary to see how much these titan company's can let the customers down in such a massive way! Some one will be getting a written warning because of this video, well done Guys!
@@grygaming5519 I've heard things from the other side, that QA people will point out potential problems but are told to just follow the scripts and not ask questions. I mean both scenarios can happen, but overall it's management's job to make this stuff happen.
@@shadow7037932 Maybe indirectly. Unless the person in the lower hierarchy is completely incompetent or somehow disrupts day to day operations. Getting fired depends on how well management maximizes workflow and profit margins.
Love how Steve isn't afraid to tell the cold dirty facts as they are. Doesn't matter what company it is or who endorses it - Steve will be honest. Over the many years of work spent on this art - Thank you.
Well Origin is owned by Corsair and now Corsair just launched their Build Kits. Apparently Corsair figured out that their own people can't build computers properly so might as well let the customer do it. That being said, Steve and crew I would be highly interested in seeing you guys pick up a Build Kit and see how good the instructions for building and so on are. Could possibly be something to recommend to people considering getting into PC building/gaming but who need hands held a bit more the first time.
@War Pigs Lol they are, thankfully. $1200, $1700, and $2100 depending on which kit. Supposedly there may be a 4th sku coming. The prices aren't too bad when you plug stuff into pc part picker. Maybe within $100 or even cheaper than buying parts on your own. Just weird to see intel 13th gen and a 4070ti combined with ddr4 to me. The 4th sku (if it happens) will be a 13900k, 4090, and ddr5 but only an h100i which seems odd lol.
@blue91civic I saw Dawid and his wife on the Corsair livestream. Didn't bother watching their full build video though. Didn't feel like I needed to lol.
I'd love to see you guys review a Falcon Northwest prebuilt some day. I'd love to see how a well renowned manufacturer like them holds up under your critical lens.
Very agreed. Falcon Northwest offer a lot less choices and options than Origin or Digital Storm, so their pre-builts are almost not custom... meaning they have no excuses to not getting it 100% Perfect! I would absolutely love an independent review or either their Talon or their Fragbox. They are also very expensive.
Even better, have them compare a modern Falcon with something old school they can track down. Falcon was something I always drooled over as a kid, without even really understanding pc specs. All I needed to hear was stuff like the automotive grade paint job on the case, and my eyes grew wide.
this is why diy is the way to go. the 2 years i had to wait for component prices to come down i spent watching build videos, reviews and benchmarks. by the time i was ready to build it a month ago it really wasn't that difficult and it actually posted first go. kind of surprised myself and it was kind of a confidence boost as well as a lot of fun.
Nothing beats the sense of accomplishment you get from building your first rig. You're also much more likely to be able to troubleshoot if something goes wrong if you built your rig yourself. I used to cynically say plebs you can't figure out how to build a rig deserve to overpay for components but some of the prebuilts you see out there are a joke.
DIY is a pain in the ass, but I agree, what a slap in the face to pay all this money for a companies that don't give a shit about the build: they just want your money. If you want it done right, you gotta do it yourself.
Back in 2015, i built my first computer. My previous experience was to disassemble a 2002 office PC in school. I watched a lot of building videos. It took me a little over an hour to build and posted first try.
This is precisely why I will continue to buy the individual parts & build the PC myself. Not only is this more cost-effective but it also enables me to avoid total dumpster fires like this latest prebuilt PC. Spending $6.6K should not result in the numerous failings/oversights this build obviously has...
Thanks to GN, I opted to build my first rig this time last year. While I’ve spent time working on all manner of machines (including laptops) prior, I was unreasonably anxious about the build. I couldn’t imagine a pre-built horror story worse than how I might muck it up. The education imparted by GN gave me the confidence and inspiration to do my homework, as well as showing me just how much of a disaster I was ultimately avoiding. The pride in a job well-done was worth the purchase price by itself, and in spite of still being a novice, I know my machine inside and out and love the sort of “gear head” (“chip head?”) rush of the tweaking and tailoring that went into the process. Great work, as always, thank you for your work!
Did you go for a hard line water cooling or something more straight forward? Hard tube bending gives a lot of self satisfaction when it goes right and frustration when they don't look the way you want them too but when you run that pump for the first time and there are no leaks, the feeling of achievement is awesome.
at some point it becomes tiresome and you end up just shopping for good deals on prebuilts again and maybe swapping a few things. i found a tracemr2040 for 1.2k last year brand new.
@@mochabean5042 I know several people who went for a custom loop on their first build, mostly with tubing though. Those were of course people with lots of tech experience, which he said he has. It's not as daft a question as you may think.
Bro I used to own a Chevy Spark. I owned two of them a Manual and a Auto. The manual was fine but i crahsed it. The auto the trans went out 3 times within 30,000miles. INSANE. I traded it in for a Corolla and have never been so pleased with a vehicle. I am at 70k and ZERO problems. Full automatic trans. I am a Toyota fanboy for life!!
@@CL-yp1bs 2019 corolla was trash, had 5 recalls. Otherwise the model has a pretty good track record in the past decade or two. Spark seemed to be garbage from the get-go.
@@auturgicflosculator2183 that’s funny I have a 2019 Corolla and it’s been fantastic. Although I bought it at the very end of production so it’s the last of the 11th gens. Only recall was the fuel pump thing and I got that fixed. I am a member of Toyota Nation forum and I talk to members that have 200k miles or more on their 11th gen corollas. I’m shooting to get to 300-400k miles. But I do 4,000 mile oil changed I don’t do the 10,000 miles thing I don’t believe that. I also change my transmission fluid which is supposedly “lifetime” these car manufacturers lie through their teeth all the time just to make their cars sound more appealing like they need less maintenance but it’s not true. But yeah the spark is just pure trash. I had mine fixed multiple times under warranty and even Chevrolet couldn’t figure out the problem because they didn’t even make it, it’s made by daewoo in Korea. It’s not a real Chevy
@@CL-yp1bsya Toyota is way more reliable fords and chevys have so many problems! I work at a car dealership and I always trade cars in I usually buy Subarus but the fuel economy and horse power of the 2023 awd Camry was nice so I had to try one and no I’m not rich I just have really good credit
Same for my car, I bought my Honda Civic for $5500. This PC is insane, especially considering that I have a very similar PC (3080 12gb, 5800x, 64GB DDR4, B550 MOBO, 4tb NVME) and I paint just over $2K to build mine. Just wild imo
Good video. I was originally going to go pre-built, but TH-cam convinced me not to. If I spent $3k+ on a premium computer, I would expect not to have to touch anything. It should be operating at an optimal performance, BIOS to fans. I'm now finishing my build and should hopefully have a good system. Your videos have been extremely helpful.
For the paint issue at @30:28, Origin back in 2015/2016 did not meet my satisfaction with a painting issue. I had a system with most of its paint just flaking off less than 2-3 months after purchase. They offered to fix it but wouldn't cover the shipping cost to send the tower back for repairs. It was too expensive for me to ship back, and I was angry they wouldn't cover it. I still have the case if you ever want photos.
This all makes me feel 100% better about my own builds and attention to detail. I always thought I was just getting by on some of these details, but it just proves that some things can't just be paid for. Building a PC is fun and engaging. Don't waste your money on pre built.. building your own PC was always about DIY. And putting your middle finger up to gateway, Dell, NEC, and HP. In the end, you'll feel better and know more. Thanks for showing this video and proving yet again why DIY will always triumph.
Too bad most people just don't have time to get into it. I suppose that's where we should step in and help friends and family who don't know better still get a good product for their uses.
@@plebisMaximus Time. Space. Money. Confidence. Or, you know. Steady hands. Fucking shit up means a $50 loss if you are lucky, or snapping a $500 + GPU connector or worse.
@@plebisMaximus Sorry, NO ==> the new owners make you responsible for their problems. Been there man, as many others here will attest. Did one for my father in law. POS, I'm told, never works, you wasted my money, you built it - I can call you whenever I have a problem. This is the guy who keeps clicking on every email he gets. Never again. If peeps want a computer happy to give advice - but not accepting responsibility for their foul ups as my fault.
Back in 2019 I bought a Origen PC for around $4500. I came in a create and it was packed awsome with puff foam inside. Everything was about cost right and everything worked. On ordering, they had about a 4 day build and test process, and I had time to ask techs opinions on hardware suggestions and compatibility. We had a continueus reprt for abot a week before it was shipped. With this PC, shipped in the crate and IMO was closely watched I am totally happy with today. Went through the same process with buying my wifes PC for $2500. So I thought. Went through the same process of building the PC, added notes for builders reccomendations allow me time to upgrade certain parts, blah blah blah. This thing was shipped in less than two days. There was no time for any real testing, much less stress testing. I sent an email saying I wanted to upgrade something and it was already out the door. So I get it in a cardboard box. Guess it wasnt worthy of a crate. Ive been screwing around with this thing for over a year trying to find out why its so clunky. Turns out the Ryzen 5600G isnt fully supported by MS for Win 11, but thats the only OS they offered. Anyway, in my experiance, the Origin thing was probably good up to two years ago. Unfortunately there are few pre built PC you are going to be able to trust so you might as well build it yourself. However, if you want a PC with meticulous cable management, these are your go to guys. Over all, you can buy from Origin on your own build. Just dont expect them to do any legwork anymore.
If any PC cost you that in 2019, you were ripped off. The same goes for the $2500 PC more recently. Seriously, building your own, for less than half the cost in many instances compared to such prebuilds and with better quality parts, is the way to go.
In the previous LTT secret shopper series, they did alright with support iirc. To be fair though, they just tested whether support resolved a relatively basic staged issue (an incorrectly seated/dislodged RAM stick) with the system, nothing too advanced.
Thank you for continuing to do these secret shopper videos! These give a fantastic view of how these companies operate and what you really get for your money. Love, love, love these!
I used to work at a boutique SI and the BIOS issue really surprised me. Sadly, I could see many of the other issues going through to a customer since sometimes you'll get a QA tech who simply doesn't care. But if we had a similar issue with the BIOS at my old company, the product manager would have contacted both AMD and MSI to report the issue. The fact that that was something Origin could miss just boggles my mind
I looked into working at OriginPC as I enjoy building PCs, and their linkedin reviews from employees are pretty negative overall. It surprised me, considering how big of a brand Corsair/Origin is and their prevalence in the PC world, but it might just be how big Corsair is that has turned Origin into what it is today. Can't say for sure, but that could be the reason why.
I'll bet it's the American Employer attitude of Quantity over Quality that doomed this PC. They probably don't give their employees enough time to properly check the PC before dispatching it.
My personal experiences with Corsair had been frustrating and angry when I paid extra for their 800W PSU and it blown up my whole computer, including the GPU. My other experience has been poor as well, including a poorly designed case. Unfortunately, Corsair now ranks at the very bottom of my shopping preference list, along with Logitech.
I found that, when running watercooling for both CPU and GPU in the same loop, you pretty much have to tie the fan curve to the water temperature instead of the default which is the CPU temperature. Anything else will either make one of your components overheat in some scenarios or run the fans at ridiculous speeds almost all the time. Edit: Honestly, if they had chosen the water temp as their temp source, the 40°C limit would have been entirely reasonable, maybe even a bit on the high end. For obvious reasons, that have been outlined in the video, doing the same on the base of the die temp is not at all helpful.
That would certainly explain why it was that way for the "quiet" mode, while all the other ones pushed it down even further. Performance had it max out at like 25°C I think.
I've found that icue's fan curves are all designed to go off a liquid temp (probably because it's how their AIOs are setup), and if you want them to work on the cpu temp, you need to do a custom curve anyway.
Yes, I was about to post the same comment. A 6k pc should probably have one of those fittings with a temp sensor built in. That way you have a way to control gpu temp as well.
What a great honest review, I thought I was watching a year old video not 11 days. Didn’t think prebuilts were this bad now damn I’m glad I put my 5700 and 3050 for like 400 😂
The thing that pisses me off the most is that when Linus gets a pre-built to test in a sponsored video, it is always perfect. They have done a few secret shoppers, but they always come back saying they will fix it, and then they take their sponsorships, and it's perfect. They literally had a "showcase" of Origin a few weeks ago.
Linus isn't really about it the way GN is. He's more of a ringmaster, a showman... he doesn't care if you get ripped off, just look at the prices he charges for mundane items in his store. Steve and company are doing this for the people, and it's reflected in their work, their store, even the charities they work with. Not knocking Linus for being on his grind, but there's just no real comparison.
Well I'm subscribed to Nexus Gamers and Level1 Techs, I'm not subscribed to any of Linus' channels because I don't need relatively lame entertainment and biased sponsored content, there's plenty of that elsewhere.
@@x8jason8x I disagree with "he doesn't care if you get ripped off". He has show cased many videos, some from his sponsors about an overly expensive, poor quality, less than satisfactory products. In fact, his latest video on the "why is everyone buying this speaker?" is one example.
So for the cost of $6158 retail. I built a dual 480 rad cpu push/pull Dual 360mm rad gpu push/pull Dual pump, dual reservoir 19-14900k 4090 192gb ram 4tb ssd For less money. My wife will love this new fact lol. Seriously though the cost of this Origin “custom” build vs the actual capabilities is appalling.
its like ordering a high end Mercedes with tons of issues and than getting a "well you still got warranty so why complain just let our mechanics fix it you can call them and than w8" Acting like providing a promised product in proper condition, especially for that price, is not required cause it can be fixed is laughable
I was wondering when the next disaster was going to hit. I just didn't expect it to cost the same as a month's rent in California. This is genuinely one of my favorite series on this channel. I love all these sorts of hands-on showcases of "the state of the industry", despite... uh, how depressing of a state as they tend to be.
Regarding the Corsair presets, I was working on an i9-13900KF system today with an H100i Elite Cappelix. After installing the Corsair iCue software, I decided to play around with their "Emergency Shutdown" feature. The default settings for shutdown (remember, this is to shutdown the entire computer) was 70c.....and this was already enabled by default when I went into the setting.
I believe the curve to be set correctly but set to use the wrong sensor. In the video it shows the cpu package to be what the curve is using but the default is the coolant temperature. Coolant is supposed to be between low 30s to mid 40s at the highest which would explain the aggressive change in fan speed in that range.
i found your channel when I was building a PC after a decade of not doing building anything. Everything about the channel is so top notch that I find myself watching things that are really not relevant to me otherwise. Thanks for the great content. Love the channel.
I hope you guys do Digital Storm, they are insane with their prices and go into Mac Pro territory when you go crazy. I always wanted one of their systems when I was just getting into PC gaming before building my own.
I bought a PC from them in 2009. No GPU as I bought a GTX 295 on my own so the computer was $1700. They did a great job and I'm sure they still do, but they're riotously expensive! For curiosity I configured a build on their website and it immediately reached $5K.
@@swallowedinthesea11 I just checked now, and they want $2600 for a 7600x 4070ti build with everything else mediocre at best. No custom loop, no extras. That's before tax and shipping + any extended warranties. Absolutely criminal.
i always love watching Steve slander these prebuilts, incredibly fun to watch its a bit odd that they would do custom paintjobs but obviously not do the proper preparations for doing so, like sanding & primer, as well as not even clean the polishing compound off, you'd think they'd take care to at least properly paint a $6.6k order
I bet anyone that brought one of these would appreciate the heads up to update bios for a solid performance boost! Not to mention fixing the fan noise…. That was crazy
My system is so quiet I can hear a pin drop in the room. Can't even tell it is on 99 percent of the time. Stuff like this offends my ears and my bank account.
This is insane. I built a fully liquid cooled i9 13900k and 4090 (AIO on both) for like 1500 less than this build with previous gen parts. Custom water cooling is absurdly expensive with OEMs. Don't even know why they offer it without top line parts that will actually take advantage of it.
@@yoavhelfman1888 this wasn't ORDERED last year as far as I got from the video, this was BUILT last year, they actually sold it 1 year later that's all, the price just didn't go down accordingly
Love watching pre-built video reviews. Before building my PC I assumed you were getting quality when going pre-built, but how wrong I was. Thoroughly enjoy this channel. You help us expect more from PC companies.
I really like the way you hold people accountable, I respect you a lot and appreciate your hard work on making these videos for us.. I've learned a lot from you kind sir😁
I recently bought a $2400 ibuypower pre-built. After going through the computer on day 1, I noticed shockingly few things wrong with the rig. This was a very pleasant surprise considering my wife bought a desktop from them back in 2015 and it died in less than a year. I think their better QC is a direct result of channels like yourselves and LTT that can hold them accountable for sloppy shit like this. Thank you.
Tech Jesus going straight savage on this one. Glad Steve got the status quo in question. It makes a better product from Origin and a happier customer base. Good job GN, I had a good laugh a couple times in this one.
I'm amazed by Corsair's lack of accountability and that subtle but evident blame-shifter/evader attitude. Just like Steve mentioned, why can they say: Hey, we screwed up and this won't happen again. Thank you Steve for such an awesome report.
To me it looks like the fan curve was meant to based on the coolant temp not the cpu temp. Which looks about right I think. I have my fans ramp based on the temp and they stay at a constant like 30% until 30C coolant, then every like 1 or 2C it goes up a bit.
Thanks for the unbiased review, Mr. Steven Burke. Only because I have discovered your channel and have watched the series I haven't bought another rubbish PC. It's difficult to get the laptop or the desktop that works correct. The market is very tricky. Thanks again and keep doing the good work for good.
The iCue fan curve is supposed to be for the temperature of the liquid, once you select "CPU package" instead of the liquid temperature, it applies the same fan curve to it and you have to then change it yourself. It's silly that they use the liquid temps as the default, but that's why it ramps up to 100% at 40 degrees C
We should talk. I went through 7 months of heck with back and forth over a laptop that would overheat and restart constantly. I ordered it in June. They replaced it at the end of November and then the graphics chip blew and bricked the whole thing after just 2 weeks. I had to threaten to file for fraud with my bank before they would refund.
Sorry to hear that you went through so much hassle. Do consider, if anything ever happens like this again, instituting a chargeback as soon as some company starts giving you the runaround, or things are plainly not fit for purpose.
i bought a around 8000$ pc from them back during the pandemic.I was brand new to pcs and didn't know much. IT took me a whole year and probably at least 10 times i was on phone asking why my performance wasn't up to par with other similar builds and not one of there customer service people ever told me my motherboard lanes were running at 4out of 16 on my 3090 i had to figure it out on my own a whole year of 25% performance . I just finished my first DIY build with a 4090 and i will never let another company scam me .
This comment validates the review. I was incredulous about the critique, as the fixes are simple, but your comment shows the deeper issue and is very much appreciated.
Yeah. I suspected there would be, y'know, *some* SIs who happened to suck, for lack of experience if nothing else, but holy old fuck, I wasn't prepared for it being this many, and not failing this hard.
Good review on an expensive build with way too many errors that could have been avoided. Side note: I absolutely love my mouse mat I purchased in 2021. Awesome. Thank you. I recommend everyone gets one 👍 Monique from Brisbane
Bro I was not ready for that panel squeak. I was calmly listening to Steve's godly judgment over this PC while I work and my headphones gave me a scare. 10/10 Review
I had Corsair's ML120 and ML140 fans in my earlier build, they were loud as hell when ramping up over 70%. Around 28db in idle was driving me crazy thinking that my pc is doing something heavy extra work but it was just idling even with a proper fan curves done on BIOS level. After a year changed into BeQuiet's fans and what a change in total volume in both gaming and idle ambient sound levels.
Falcon Northwest is easily the best pre built I’ve seen. Granted their markup is pretty harsh but I would be curious to see you guys review one of their prebuilts.
The last computer I built was a Pentium 486. After my trusty old build grew out of upgradability my parents financed a Gateway computer. The thing was a total POS. A year later I got a PS1 and never looked back. Fast forward 20 plus years my kids have outgrown their laptops and I thought it would be fun to build a rig with them. Then I started doing research. In nearly two months I’ve realized the PC Gaming space has somehow actually gotten worse 😢 Like this pre built for example, updatable bios = motherboard manufacturers don’t product test their bios and MAYBE update them if the issue is bad ENOUGH. Then there’s power cables that don’t seat properly, bitcoin and AI gobbling up supply, two cousins price fixing the GPU market, bloatware built into motherboards, and probably many more issues I’m unaware of. But hey, there’s RGB now 😂 Seriously, just researching my build has me frustrated. I feel for the die hard gamers that have had to pay to live with these issues. But the whole thing is making me 🤢 At least I’ve kept my budget reasonable only gone with tried and true well tested components and will be happy if my new PC can outperform my PS5 and my kids 4yo “gaming” laptop These companies really have to stop being shady, because they will bring this industry right back to the dark days of the late 90’s early 2,000’s.
![[TH] 2024 PMGC League | Survival Stage วันที่ 1 | PUBG MOBILE Global Championship](http://i.ytimg.com/vi/FVFT-PFwU80/mqdefault.jpg)
Watch the tear-down of the Origin PC here! th-cam.com/video/Bhw0ZnlWrxI/w-d-xo.html
Quick notes: At ~25:00 for the conclusion, the source for the messages got flipped -- it should read "Corsair to GamersNexus" and "GamersNexus to Corsair" in opposite. The context is obviously super clear in the video but the direction of conversation is wrong in text. Also: Corsair/Origin changed their website prior to publishing this review because we told them it was coming. They improved some customer clarity things (we mentioned that in the video though) where they fixed language on the shipping materials. That was a result of this process.
Until 2/27/23, we're donating 10% of GN store revenue to the Kramden Institute - grab an item here: store.gamersnexus.net/ (Kramden Institute is a local-to-us e-waste recycling and technology education facility. We love working with them and have a lot of respect for what they do for this industry. If you'd prefer to donate directly to them, you can do so here! kramden.org/ And again, if you grab a GN coaster pack, mouse mat, modmat, or any other item between now and 2/27/23, 10% of that will also go to them!
Pre-built reviews playlist! th-cam.com/video/bflZYG5DWPg/w-d-xo.html
I bet you won't get that with a Starforge PC.
@@exxor9108 no but u get that cool thing u can put on your cpu cooler wowie
Why would there be Teamviewer on your PC? DELETE!
When going over packaging you said the freight shipping was NOT included in your earlier price calculation. However, the invoice said $450 freight, bringing it to the $6000+.
You also had the GPU listed @$700, which you can't ever get now for that price, much less a year ago.
Not defending Corsair, just pointing a few discrepancies. Keep up the great work.
@@jaredrivera2619 for the gpu thing I think he was just going off msrp, which was probably what the manufacturer got them for if not less
Glad Steve let the Corsair fans co-host this review with him.
They definitely made their opinions heard
Glad the Corsair fans let Steve co-host this review with them.
I felt all they did was blow hot air and spin it in such a way to make themselves look good. I’m not buying it, seriously £6600, I’m not buying it.
It's great when youtubers really make an effort to hang out with their fans.
Didn't think Corsair had this many fans.
6k for a B series motherboard build is next level insane
It's absurd
Pc companies are so predatory when it comes to prebuilts. I still see Best Buy trying to sell 1660s prebuilts for like 1500-2000
Hard line water cooling is a bit of work (more than I'm willing to do) and they also have to maintain tech support and warranties. No excuse for poor quality control or customer support but it is important to consider the true cost to them.
I pretty much have the same mobo and I built a sub $2k system with similar specs but a 4070 Ti, faster RAM, and a 5800x (no 3D) instead. Over $6k for this thing is fucking bonkers. The custom loop sure isn't worth an over $4k premium, should be a $4k system for sure. $6.6k, just wow.
@@frankytanky5076 factsssss
Twice in this video I thought "man, he is being so strict" right before remembering that this is a 6.6k rig. He is right, there are no excuses.
That's 3.5 months of pure income for a $15/hr worker. Guess how long after bills are paid?
Yeah, at that price tag its insane that it was shipped with these problems. Id have returned it and asked for my money back
@@glorytoglorzo5591 3.5 months at 15/hr would be around 8400 ^^ just fyi 3.5*4(assuming 4 weeks per month even though it's a bit more)*40(hours)*15
@@zault Ah, you dream of a world without taxes. -_-
@@glorytoglorzo5591 That's true. I assumed the person was in a state with no income tax ha.
I spent 25 years around fighter aircraft. Hearing that PC took me back to my days on the flight line.
What?
@@everythingponyie. PC's really bloody loud 😂
It sounded like an APU starting up.
Doing an engine run every time you boot up lol
you could say he flew a *corsair* (im not funny)
It cannot be this hard to make a good prebuilt.
What’s impressive is how they make it look so hard.
Impossible I'd you're having someone build and/or configure the damn thing who clearly doesn't have a clue.
You guys are all forgetting something of top concern to all companies alike. Something PIVOTAL in decision making
money
It's not, but it IS hard to do so if you want to make 100% margin on every single one, as these guys clearly did.
This thing has barely $3000 worth of parts in it.
@@nickllama5296 Less than that, but if some idiot would actually buy this thing you can still make a huge profit on an actually good machine.
It amazes me every time how so many companies fail to build adult legos.
It was $6000 fucking dollars dude lol
Imagine how bad this would be if mainboards still required jumper settings for irq, fsb, multipliers and dma addresses.. one wrong setting and the whole thing acts weird or just doesn't work. Truth is everything is so cookie cutter and dumbed down and simple these days it's a pity and a shame when anyone with a modicum of assembly skills can even get it wrong.
'We hired a waggie to put together your adult lego machine, where we had previously had a competent adult lego machine technician (bonus to the CEO of course), and we're sorry you feel that your adult lego machine was put together incorrectly. We apologize and will do nothing to address this issue in future. Thanks"
@@Top_Weeb so they failed to build expensive adult Lego? Other than the water cooling, whether it's $600 or $6000, it's still amazing how so many companies fail to properly build adult Lego.
@@bdhale34 I 'member dip switches to set FSB clock and CPU multiplier.
The price AND the sound of an industrial A/C unit, incredible!
But without the performance of an industrial A/C so it's the worst of both worlds, simply amazing!
lol it's a bargain! You 3 things in one a 6,000 paper weight, leafblower, and ac unit all in one!
Sounds more like a furnace
LOL
Why is a pc that should be priced $3000 if i am generous as $6600?
For a $6600 PC, Origin should ensure that all the BIOS and the drivers in the system are up to date, before shipping it out to the customers. Totally inexcusable, thank you Steve and everyone at GN for your honest review. Much appreciated for all your hard work.
Considering how high the markup is compared to the total cost of the parts, EVERYTHING should be done perfectly or it's a disaster. I was looking through Origin's website and their prebuilt that's usually $5,000 is basically the same build I just made for myself for $2,300. $5k for a gaming pc and it doesn't even have a 4090.
It also should've included at MINIMUM, a 3090ti. And much faster RAM. Pre-builts make me sick to my stomach.
@@jefftraboulsy8631 The business model for prebuilts is horrible so they almost always have to rip you off in some part of the pc to make money. Some prebuilt spec tiers are so fucking weird. Like hey for $500 more you can get 2TB nvme instead of 1!! Honestly if I didn't know how to build my own I'd much rather order parts and pay someone a few hundred bucks to come to my house and build it.
I understand the purpose of prebuilts but they always seem so predatory towards people who don't know better. A lot of companies do this obviously.
@@jefftraboulsy8631 Idk man sometimes you can find pretty insane deals on pre builts. My current desktop is a powerspec from microcenter I got for $2600 (before sales tax) back in March. It has a 4080, 13900k, 32 GB of RAM, and 2 TB NVME SSD.
Generally speaking you are right I think, especially these name brand prebuilts like Origin or Digital Storm who overprice the shit out of their builds, but sometimes you can find a good deal too.
You'd think just because there's a custom loop water cooler theres NO WAY they could mess it up
Maybe their idea on the bad fan curve was, "if someone is getting 12 fans they want to know they have 12 fans, make them as loud as possible."
It’s the nvidia fx5800 video again. I need to hear the power. Like a Harley Davidson.
Odds are the Corsair iCue was meant to be set to the coolant temperature sensor in the pump and not the processor. That curve is normal for coolant temp.
@@drifterbbb3649 That makes a lot of sense.
"Let's give the user the rack mount experience!"
Corsair fans are loud by default. If you want quiet fans, go Noctua or be quiet Silent Wings. Preferrably the latter as the SW4 are the best fans on the market rn
It looks like the iCUE fan curve was set up for coolant temp, but they instead pegged it to the CPU temp, which is a truly stunning oversight. I can't believe nobody noticed it.
Yeah I have a Corsair AIO and the controller it uses defaults to Coolant Temp, not CPU temp
@@SelbetG I think this is exactly how this issue occurred. Fan curve presets were set for liquid but as the build requires a Commander XT and manual setup, the installer selected the wrong sensors. I have a commander controller myself and use the iCue software and can honestly say that it is not intuitive or a good UI at all. And it's 3 bloody gigabytes in size....
That's a good point - I've sometimes seen the UI apply a different sensor to the curve and had to correct it. I assumed in my situation that it may have changed because I moved the mouse or the mouse wheel elsewhere on the screen after clicking the dropdown to select the sensor and the UI still had focus on that dropdown, applying those movements to selecting something different in the list (but I'm guessing).
@@D4narchy I've got Commander Core XT and it sets cpu temp by default. You need to set collant temp manually.
@@89envision - My Commander Core set it to coolant temp by default in iCUE.
GOD, these prebuilt videos are so much fun to watch. You can absolutely tell that Steve and the team must have a lot of fun making them as well.
I can't find anything fun with such blatant hypocrisy and outright scamming practices.
They're like spitting in the faces of consumers, of everyone. And then doing a teabag dance on the buyers face with what they receive.
@@ElGoogKO the fun is watching Steve shit on bad practices and products. Its informative AND entertaining. I've learned a lot just by watching this series, watching several instances of how to do something horrendously wrong can only result in tons of lessons learned for everyone.
This is why there needs to be a company that cares about their customers. My pc company will be building pcs like mine here. Do companies even care? th-cam.com/users/shortsj3vlWczumMo?feature=share
Someone is getting fired for building that lol
@@ElGoogKO wait you expect System integrators to make you pay at cost for them? lol today the average worker expects 50k/year and you expecrt them to somehow make money? do you have a business that is soaring in profits when you expect 10-15% returns on anything you sell? lol
13:37 From my experience with a Corsair H100i AIO, those fan curves were meant to be tied to the temperature of the water inside the cooling loop, but for some reason, they didn't bother to adjust them so that the fans follow a different "Quiet" preset when measuring air/component temperature directly.
This was likely done so that if your using an AIO on default settings, opening a program won't cause your fans to ramp up suddenly when the CPU briefly has a temperature spike.
I used to work for Corsair/Origin down here in Miami and I can tell you first hand NO computer gets properly treated in that place, everyone is overworked and underpaid and constantly berated by the "higher ups" who literally have no idea what they are doing and couldn't "manage" their way out of a paper bag let alone a warehouse floor with extremely unsatisfied employees. So sad to say most of that dissatisfaction is taken out on the products themselves, we get to a point that we just don't F'ing care the very few times a PC gets VIP treatment is when we get word ahead of time that Linus or anyone of you guys is purchasing a computer for review and the only reason those computers get any sort of extra treatment is because we get collectively threatened by the higher ups. I eventually quit the job and told them all to F Off and nearly got into a fist fight with one of the managers who was a total rat and pathetic excuse of a "man", I will never purchase any corsair product and that sadly falls into the Origin tree as well.
I use to work for Scuf Gaming which is under the Corsair umbrella, and I’m not surprised that the problems I faced in their Duluth factory are present throughout the company .
@@soldierofevil168 I’m building a new pc in a few months and currently use a few Corsair pieces - will make sure to get a new keyboard and mouse from a different company fuck those guys if what y’all are saying is how it is everywhere which it seems to be
@@Gdhttu Corsair has superb mechanical keyboards. But mice? not a fan.
My current go-to is a corsair mechanical keyboard, flanked by razer naga trinity mouse & razer tartarus pro.
I look to corsair for cases, AIO water cooling, mechanical keyboards, and pretty decent fans. Although most recently I jumped ship (pun intended) for a Lancool III case.
I'm not sure the core company is managed the same way as the build-partners under the corsair umbrella. I could be wrong.
I got scammed by their financing years ago.
@@kathrynck Bad RAM also. I've bought so many sticks over the years. You have no idea. I've had RAM fail exactly twice. *BOTH* times, it was Corsair. There's no way of knowing if that figure would be higher because I haven't given Corsair the opportunity to increase it. But it's two for two.
I can imagine the moment of horror when the Origin rep read the "What do you do to check a pre build?" question came in.
Shitpants.exe
"ah shit here we go again" 😂
*Sweating intensifies....*
"hey Brandon! Brandon?! Where do we keep that standard reply about system testing? You know, the one with the "we run an extensive set of industry standard benchmarks". You'll forward it? Okay thanks! "
The fan curve problem is 100% something that most users wouldn't reach out to support over.
Most users just accept that their computer sounds like an airplane taking off and just assume that it needs to in order to stay cool.
This sort of thing needs to work out of the box.
I’m new to PC gaming but my bet is they just tack on a bunch of fans to make the PC more expensive.
@@LarryCuckman your correct you dont need 12 fans, the motherboard doesnt even have 12 fan connections , you just need good case design and airflow and to put the computer not on a floor. and if your really serious about keeping it cool you have an air conditioner cool the room temperature.
90% of their customers will tout that their $7k(rounding up) computer sounds like a jet taking off because that's how powerful it is.
@@LarryCuckman Nah, fans are cheap. 12 fans like that are $60 at most, so pennies compared to the actual case. The real reason is to limit heating problems as much since that reduces support calls.
Also, number of pins on mobo doesn’t matter when you can link fans in series to each other. They can’t be controlled independently, but RGB is overrated and you rarely need fans to start independently
@@jameskassal4777 I mean one of those fans is like $25 on Amazon, and a pack of 6 is like $150
I saw this before and reviewed again today because my friend is dealing with an Origin Nightmare of his own; he's got an Origin system that died 1 month after the 1-year warranty ended. Origin offered basically zero options except to pay to return the entire system, in the crate, for an OOW repair, obviously very expensive just to ship it. We ended up narrowing the problem down to a failed CPU, which is a tray version of 10940X...so no warranty for the owner and is an obsolete socket that would cost $850 to get a replacement CPU, which is pointless since a 13900k is only $560 today. We are going to replace the board and CPU but have noticed that for $6000 a lot of things were missing, particularly the CD key for the Windows 10 license, there is no parts kit for the Corsair H150i AIO, so he's got a nice cooler but only mounting hardware for Intel CPUs....It also did not come with the rest of the cables for the Corsair RM1000x, missing 5x 6-pin cables and the other 2x 6+2 pin cables. I think for a $6000 prebuilt, besides all the things you mentioned in this video, the buyers should at least get all the parts that these "retail" components would have come with. Otherwise, it was a huge disadvantage for my friend to buy one of these (verses self-built) with all OEM status parts that have no warranty and no accessories or retail box goodies included.
Best advice - Ibuypower and Cyberpower. I've used both for friends and family who didn't want to build their own and they've had zero issues for 10 years of PC gaming. Literally only calling me to either install a new part or help them upgrade entirely. Xidax has the best warranty (lifetime). Though, anything is better than Corsair and Origin. At the end of the day, I'd say learn to build your own. I'm no genius by any measure, and I've built several systems for buddies, without any fail.
If you replace your mobo, this voids windows 10 key nowadays. Welcome to 2020. Youll need a new key and thats on windows; no one else.
Keys marry the MB or are only used once unless you pay for a lifetime licence in which case, you can replace the mobo 5x before the key deactivates and it costs 300 dollars vs the married key at 50. OEM single-use are 12.50.
@@shupichii9647 I understand what you are saying but, that's just for OEM licenses and we confirmed this system came with a retail Windows license, he just didn't get the cdkey for it (only needed for a clean install) and Origin said they could not provide it when we called them for it... We already migrated the SSD into the new mobo and booted it up and confirmed it was a retail Windows license, not married to the mobo and can be ported anywhere as long as it is only activated on one system at a time. We got the cdkey out of it in case it is needed for future use.
Or just use a cracked Window with Km.
@@vandalg282 There is a powershell script that auto activates windows lol
That fan noise would make this a great system for flight simulator. Quite the immersive feature!
this take I can build the same system and it will run faster to a new level🤣
Turn a negative into a positive
Flying the red Barons Fokker Dr.1, Tri-Plane in that simulator
😂
LMFAO 😂
Thank you GN for scaring me into building my own PC by reviewing these pre-builts! My PC runs at the intended benchmark ranges and looks pretty fantastic while being much cheaper with premium components!
hey, you can still introduce some fuckups of your own. You know, to get that premium pre-build feel to it.
Good, it really isn't that hard and there are PLENTY of great virtual PC builders out there that makes sure everything will work together correctly.
You will be much happier with the end product this way too.
Pre-builts are convenient, but they are a destination. The enjoyment of a journey is skipped.
I feel such incomparable delight in the process of component research, review reading, price comparison, sales nabbing and finally building the PC months later.
Such is that nice, warm feeling that once I'm done benchmarking it and comparing it to my previous builds for a day or two, using it leaves me feeling empty.
The flawlessness of the system weirdly leaves me feeling a void when all is done. I'm immensely grateful and satisfied, but the end of the journey is bittersweet to me.
I just bought this case. Was considering the Arctic 360 AIO and then found the 420 as the one to run with. It fits with room to spare - and...I read tons of reviews about CPU cooling with benchmarks always mentioned at 40db it performs... etc etc. There's dumbo me thinking gee they really carry on about fan noise. (1) You can see I've never had a problem with fan noise with previous builds and yes (2) what I heard on the vid in my new case just scared the bejesus out of me. I wondered bc the case is cavernous and with 12 fans it echo chambered the noise. So now I'm back to rethinking the AIO/fan numbers/noctua again. I feel lucky I saw this GN vid it centred my perspective on fan noise to a new level.
Unless you can buy it for a cheaper prebuild price then always build it yourself if you or a friend have the skill.
If you do it makes upgrades a lot easier, plus you know you will have standardised retail parts to work with.
$6600 for something you could do yourself for at least 2k less. Hell, it wouldn't surprise me if you could do all of this for 4k if you buy everything new. Prebuilts are becoming outrageous. Edit- $350 for custom paint good god😂 Edit- A 3080?! A THIRTY EIGHTY WITH THIS PRICE?!
The comment we replied to was edited... the 40 series wasn't out when we ordered it. Otherwise, nailed it on the price! It'd have been about $2000-$2100 cheaper to DIY this.
You could get a 3080 build today for like $1200 with used prices... maybe even new 3080s could cost 500 bucks soon (price drops)
But could you make it look even close to as pretty? Setting quality aside for a second, origins pcs look bad fucking ass. But when you mix and match parts and colors to minimize the budget to that $4k it looks like trash. That’s worth a significant amount to me
@@TaylorCrosbyofficialmeh maybe to you. To me it looks so gaudy
you need to know where to buy prebuilt
I feel like this is the more "grown up" and technical channel. He does such a good job going through the machines and finding the good/bad. The same things I generally notice and care about so it's nice seeing it on the channel.
Yes, it is a fresh feeling for me, after looking many "entertainment-level" videos from LTT..
@@cmbbfan78LTT is definitely an in depth, technical review channel
Adding his way of calming experimenting while being funny and engaging his audience
I'm starting to see a trend between price & performance and it isn't the trend I was hoping for
Yeah, us neither. We started spending more in anticipation of better...
@@GamersNexus maybe it's about time to revisit one of the cheaper ones that did well in testing, and see how much they've improved.
Might be time to go the other way and see how a computer from a flea market compares.
If it weren't for conflict of interest, I would be looking forward to a proper pre-built by GN
It isn't the price point that matters, it's the markup. If you are selling $3000 components for $6000, a significant portion of that extra needs to go into QC before shipping, not just CS after. The same is true at the $400 price point, if the component cost is sub $200.
3000$ for a QC lolz.
He clearly stated it was 3990 tho.. not defending them just saying its more like 4k in components. Makes the shafting a lil easier to take haha
Its not very cost-effective to do this though is the problem. Sure, on a 6k build, they have 0 excuse but 50 bucks on a 400 dollar system makes 0 sense from a business standpoint. Failure rates are 5-15% on avg so its MUCH more cost-effective to do CS over QoL.
"All these problems could easily be fixed by calling our customer support." You're right, let me just get this thing strapped back up on the palette and ship it back to you for repairs!
My response to that would be "Why would I bother calling your customer support when I know more about this than they probably ever will?" You can't teach Experience, it can only be acquired over time. Plus customer support in this industry is done by people reading from scripts and making 15 bucks an hour so obviously you aren't going to get the most skilled and experienced people for those wages .....
@@longjohn526 The typical consumer of prebuilts will not know more than the customer service rep. I get they are bad but they can still help less knowledgeable people with their issues. Not saying much that a GN viewer knows more.
@@longjohn526 bro, I know as much as Steve about pcs (10+ years experience) and never made more than 15 usd in a DAY for building or maintaining pcs (even expensive ones). Your comment almost made me cry for how much potential I'm wasting down here in Brazil...
@@calvinm1866 I mean he has a 10 y/o long TH-cam account, so it checks out
@@calvinm1866 LOL that argument about how old they are based on their profile pic.. you sir must be new.. i mean seriously who uses their actual picture for a profile these days anyway..
Possibly one of the worst crimes commited is the insane fan curve! I had a bug in my fan curve that ran 3 fans at 2400rpm constantly & it drove me insane before I figured out how to fix the fan curve for those fans. I can't imagine 12 fans running at full power as soon as you open a browser window!
The crazy thing about mine was my fan curve was fine until I installed armoury crate lol. Thanks ASUS.
I think I know what they did wrong with the fan speed. The curves are probably supposed to be controlled by the water temperature, that's why they're set so high even at low temperatures. It's just that they A) have no temperature sensor in their loop or B) didn't set it as the sensor to use for the curve.
Huh, good point. I didn't think of that, but now that you mention it that makes perfect sense.
Good call…those fan curves make perfect sense if it’s controlled by loop temp.
Just took a look at my system and sure enough I’m also using the ‘Quiet’ setting with the same curve…but the sensor is set to coolant temp.
What’s interesting is that all the presets (quiet, balanced, and extreme) all go 100% at 40c. Seems a little strange that they’d create default curves that only make sense if monitoring coolant temp. You’d think the default settings wouldn’t assume you’re running a custom loop.
That said, I somewhat recall that when initially configuring iCue you can run a HydroX wizard to set up the pump and rad fans. Maybe once you tell it your running a custom loop it adjusts the curves accordingly.
@@briancates3576 It definitely does not change, when I had a Commander Pro with Air cooling it had the same fan curves that maxed out at 40C
@@calvinnance6432 yea that’s stupid lol. Was willing to give them the benefit of the doubt but…oh well
@@briancates3576 perhaps it's worst case engineering. Maxing fans at 40°C for air cooling is not good, but the inverse would be worse - as in you have the fan curve set for air cooling with a loop setup and based on water temp. That might thermal throttle. If you pick one, one will be overtly noisy while the other would run hotter than it needs to.
Corsair prides themselves in customer support so much. Should have someone call them and see if they can actually help someone solve these issues. Let’s see how well their customer support performs.
Took them almost a month to issue me an RMA on a power supply. I was not pleased with the process or being tossed between departments and having to relay the same information on the issue 3 different times.
My case didn't come with enough screws to populate every fan slot with their different fan screws, so I emailed them and they sent me another entire case screw kit
they should have tested that, but it probably wasn't "secret shopper" - they probably needed proper invoice for this one.
Say what??? Their support is awful.
@@Rancid_Ninja I have one of their monitor lighting kits, got a new monitor, needed new magnetic mounting hooks, they point blank just said "sorry you can't have any". I pointed out that that was incredibly dumb and they begrudgingly sent me a bunch of sticky magnetic things that don't have hooks or work properly so the strips keep falling off. Actually kind of annoyed me, I would have been happy to pay for the correct things but they don't even sell them
I used to like the concept of zip ties, then I got involved with a lot of network cable management and it was a major pain when you had to add/remove from the the bundles. After that, it's Velcro branded hook and loop fasteners and none of those generics that shed.
there on a special curve🤣
Nothing kills me more when doing a hardware refresh, or office moves and seeing that my users took it upon themselves to zip tie things they didn't like. Slows the whole process down when I have to cut a hundred zip ties.
That's a great point. I upgraded my GPU recently, and the added power consumption meant that I also needed a new power supply. I didn't use that many zip ties when I first built it, but this time I switched it all to twist ties and Velcro. Swapping to a different power supply is already fairly difficult, don't make it even worse. Just have your back side panel be opaque and only do basic cable management there, it's easier and better.
Yup, I'm also using velcro. Can be opened and is reusable. And not just the internal cables, but the external ones as well.
Lots of tightly packed binds make for a clean look, but is a pain to redo.
Yeah it's nice when it's cable managed well, until you need to do troubleshooting or swoop out parts
It seems pretty obvious that the iCue curve is meant to be reading the coolant temp instead of the CPU package temperature, it actually looks a lot like the curve I use for a similar setup. Having it read the CPU temp directly though is a hilarious oversight. Can't imagine how they missed that one.
Congrats Origin. You’ve earned a spot in the 2023 Disappointment Build. Any people you want to thank for this honor?
I imagine they would want to thank all their fans - all 12 of them if I recall Steve's intro correctly.
"Thanks, Steve." -Origin
the fans
The year still has 10 months to go, plenty of shit products to release still, the companies are holding back
The question should be “any managers you want to thank for cutting labour and training cost and raising the bar for efficiency to look good on quarterly?”.
I'd be interested in hearing from the actual builders and qc people and asking them how much pressure they are under to just get boxes out the door.
That's what I liked about the review. It wasn't actually critical of the builder, and Steve even explicitly said this is a Process problem. Not just a problem with the low level QC tech.
Also, whoever did the hardware did a great job, with the only problem there being the door. Corsair just went with a crappy paint shop.
100% - all I can think about is the bad paint job. I have to imagine someone was banging pots and pans saying it would chip/be bad, but higher ups probably wanted to get money from having someone use shitty paints to do it.
Thing is it's a $6600 PC... You wouldn't think they'd be many super expensive PCs selling, which, if they ARE under pressure, would mean that their ultra-highend PCs are being built by the same people who make much cheaper builds which doesn't really make much sense.
Typically, higher end PCs are built separately to reduce pressure and allow for a higher level of effort/quality control with the respective build. So either they are horrifically understaffed or the production process of these high end PC's is inept.
@@pagatryx5451 They had plenty of time for cable management, we know that much!
If you want their feedback rumor has it you can find them at McDonald's working the fries
Thank you for putting Origin on blast. Years back I purchased my first $8K custom water cooled PC from Origin - Genesis Tower. I was pretty clueless when it came to water cooling. I had no idea how much maintenance was involved. Year later, I took my pc to a local shop to do water cooling maintenance, draining and refilling the liquid. They said it was the worst case they ever worked on. They never installed a drain port and was too big to work on. I had to do everything myself, taking up a whole day, had to buy new cpu and gpu waterblocks, different water pump. Was a complete headache for me. The way the installed the custom loops were so tight. hardly any space to work with. Never again would I buy from them
Wow! The lack of a drain feels familiar to this one. Crazy.
@@GamersNexus You make the "no drain port" mistake on your first build- never again after for obvious reasons. You'd imagine they'd have picked up on that by now with the slog of customer complaints I'm sure they get
@@upforellie You dont need to care after warranty is over! Thats then the customers problem! And hopefully the loop is filled correctly and you dont need to replace the water for 2-3 years.
Bought the same CPU in November 2022. The first thing I've done was testing if the CPU works properly. Turned out, I had the same issue you had and needed to update the BIOS so the CPU run with its designed frequency. So, I'm really baffled Origin missed that particular issue, as it's a basic test you do, especially if you sell Computer Systems.
Good job Steve!
Honestly, thank YOU and your team for being knowledgeable enough to buy these products and challenge the sellers, and call the bs out.
It seems Origin PC is going the same way as MSI and Alienware.
I still can't believe their answer to most of the problems was "Our customer support would have fixed that." 1) You don't know that for a fact so it's a meaningless answer. But also 2) How is the customer supposed to identify that the processor frequencies are wrong and the fan noise is unnecessarily loud?! Any customer who is savvy enough to understand these things can fix them without customer support and would have built the thing themselves; anyone who needs to order a prebuilt would never know to call.
Hoping to see a Starforge prebuilt review sometime in the future to see if they live up to what they wanted to be.
You mean the dick rocket company ? Yeah I would like to see that too :)
Yeah the Artesian refugees deserve some good karma after putting up with that jackhole. Hopefully Steve’s biggest complaint is the penis rocket logo lol.
Absolutely! Linus did one, but I too want a Gamers Nexus look at Starforge!
@@T4gProd I hope even Linus would do another review in a year or so to see if their QC degraded or improved
Please do star forge
I think the "Quiet" preset is supposed to be based off of water temperature, not CPU temp. Not that this changes much, but they could have selected the wrong sensor for use with that profile.
My guess as well
still umacceptable
for watercooling it SHOULD be based off water temperature, and all fans should be controlled by the commander core, which has access to that temperature.
Also shipping it with HWinfo installed which conflicts with iCUE when accessing Commander sensors is a bit dodgy, if they didn't disable corsair support in the program.
All in all, it's a major catastrophy of ass, and total incompetence ^^' it's sad when a company doesn't even have the slightest clue of how their product works.
My first thought as well. That, or ambient temperature. Using CPU temperature is an incredibly poor idea unless the ramp is extremely delayed (which is not done here). The preset makes sense for ambient and water.
I would go completely crazy if I paid that amount of money for this experience
I would go completely crazy if I paid that amount of money for any experience lol this is dumb
It's actually scary to see how much these titan company's can let the customers down in such a massive way! Some one will be getting a written warning because of this video, well done Guys!
Problem is they'll probably fire the guy all the way down the totem pole rather than actually make changes top to bottom.
@@shadow7037932 companies in general never take QA/QC seriously enough to invest in good people, if the blinky light turns on its good to ship.
@@grygaming5519 I've heard things from the other side, that QA people will point out potential problems but are told to just follow the scripts and not ask questions. I mean both scenarios can happen, but overall it's management's job to make this stuff happen.
@@shadow7037932 Maybe indirectly. Unless the person in the lower hierarchy is completely incompetent or somehow disrupts day to day operations. Getting fired depends on how well management maximizes workflow and profit margins.
Love how Steve isn't afraid to tell the cold dirty facts as they are. Doesn't matter what company it is or who endorses it - Steve will be honest. Over the many years of work spent on this art - Thank you.
Well Origin is owned by Corsair and now Corsair just launched their Build Kits. Apparently Corsair figured out that their own people can't build computers properly so might as well let the customer do it. That being said, Steve and crew I would be highly interested in seeing you guys pick up a Build Kit and see how good the instructions for building and so on are. Could possibly be something to recommend to people considering getting into PC building/gaming but who need hands held a bit more the first time.
Worked for NZXT! For much the same reason.
They better be cheaper lol.
@War Pigs Lol they are, thankfully. $1200, $1700, and $2100 depending on which kit. Supposedly there may be a 4th sku coming. The prices aren't too bad when you plug stuff into pc part picker. Maybe within $100 or even cheaper than buying parts on your own. Just weird to see intel 13th gen and a 4070ti combined with ddr4 to me. The 4th sku (if it happens) will be a 13900k, 4090, and ddr5 but only an h100i which seems odd lol.
Dawid did a video with his wife on both the Corsair recently and the NZXT previously.
@blue91civic I saw Dawid and his wife on the Corsair livestream. Didn't bother watching their full build video though. Didn't feel like I needed to lol.
The way these videos are made its very informative and relaxing at the same time. Love pulling these up on the second monitor while doing something
I'd love to see you guys review a Falcon Northwest prebuilt some day. I'd love to see how a well renowned manufacturer like them holds up under your critical lens.
Very agreed. Falcon Northwest offer a lot less choices and options than Origin or Digital Storm, so their pre-builts are almost not custom... meaning they have no excuses to not getting it 100% Perfect! I would absolutely love an independent review or either their Talon or their Fragbox. They are also very expensive.
They make some big claims on their custom paintwork and I'd love to see if its as good as they claim.
Even better, have them compare a modern Falcon with something old school they can track down. Falcon was something I always drooled over as a kid, without even really understanding pc specs. All I needed to hear was stuff like the automotive grade paint job on the case, and my eyes grew wide.
this is why diy is the way to go. the 2 years i had to wait for component prices to come down i spent watching build videos, reviews and benchmarks. by the time i was ready to build it a month ago it really wasn't that difficult and it actually posted first go. kind of surprised myself and it was kind of a confidence boost as well as a lot of fun.
Nothing beats the sense of accomplishment you get from building your first rig. You're also much more likely to be able to troubleshoot if something goes wrong if you built your rig yourself. I used to cynically say plebs you can't figure out how to build a rig deserve to overpay for components but some of the prebuilts you see out there are a joke.
DIY is a pain in the ass, but I agree, what a slap in the face to pay all this money for a companies that don't give a shit about the build: they just want your money. If you want it done right, you gotta do it yourself.
Back in 2015, i built my first computer. My previous experience was to disassemble a 2002 office PC in school. I watched a lot of building videos. It took me a little over an hour to build and posted first try.
@@addanametocontinue congrats! It's a lot of fun.
Same here, built my first PC after having never owned one in my life and it posted first time, I was so happy with it and proud of myself.
This is precisely why I will continue to buy the individual parts & build the PC myself. Not only is this more cost-effective but it also enables me to avoid total dumpster fires like this latest prebuilt PC. Spending $6.6K should not result in the numerous failings/oversights this build obviously has...
Thanks to GN, I opted to build my first rig this time last year. While I’ve spent time working on all manner of machines (including laptops) prior, I was unreasonably anxious about the build. I couldn’t imagine a pre-built horror story worse than how I might muck it up. The education imparted by GN gave me the confidence and inspiration to do my homework, as well as showing me just how much of a disaster I was ultimately avoiding. The pride in a job well-done was worth the purchase price by itself, and in spite of still being a novice, I know my machine inside and out and love the sort of “gear head” (“chip head?”) rush of the tweaking and tailoring that went into the process. Great work, as always, thank you for your work!
Did you go for a hard line water cooling or something more straight forward? Hard tube bending gives a lot of self satisfaction when it goes right and frustration when they don't look the way you want them too but when you run that pump for the first time and there are no leaks, the feeling of achievement is awesome.
at some point it becomes tiresome and you end up just shopping for good deals on prebuilts again and maybe swapping a few things. i found a tracemr2040 for 1.2k last year brand new.
@@roguegargoyle914 Seeing as it was his first build, I would assume there was probably not a hard line custom loop involved lol
@@mochabean5042 I know several people who went for a custom loop on their first build, mostly with tubing though. Those were of course people with lots of tech experience, which he said he has. It's not as daft a question as you may think.
This pc cost more than my Chevy spark 😂 and seems to have about as many issues
Bro I used to own a Chevy Spark. I owned two of them a Manual and a Auto. The manual was fine but i crahsed it. The auto the trans went out 3 times within 30,000miles. INSANE. I traded it in for a Corolla and have never been so pleased with a vehicle. I am at 70k and ZERO problems. Full automatic trans. I am a Toyota fanboy for life!!
@@CL-yp1bs 2019 corolla was trash, had 5 recalls. Otherwise the model has a pretty good track record in the past decade or two. Spark seemed to be garbage from the get-go.
@@auturgicflosculator2183 that’s funny I have a 2019 Corolla and it’s been fantastic. Although I bought it at the very end of production so it’s the last of the 11th gens. Only recall was the fuel pump thing and I got that fixed. I am a member of Toyota Nation forum and I talk to members that have 200k miles or more on their 11th gen corollas. I’m shooting to get to 300-400k miles. But I do 4,000 mile oil changed I don’t do the 10,000 miles thing I don’t believe that. I also change my transmission fluid which is supposedly “lifetime” these car manufacturers lie through their teeth all the time just to make their cars sound more appealing like they need less maintenance but it’s not true. But yeah the spark is just pure trash. I had mine fixed multiple times under warranty and even Chevrolet couldn’t figure out the problem because they didn’t even make it, it’s made by daewoo in Korea. It’s not a real Chevy
@@CL-yp1bsya Toyota is way more reliable fords and chevys have so many problems! I work at a car dealership and I always trade cars in I usually buy Subarus but the fuel economy and horse power of the 2023 awd Camry was nice so I had to try one and no I’m not rich I just have really good credit
Same for my car, I bought my Honda Civic for $5500. This PC is insane, especially considering that I have a very similar PC (3080 12gb, 5800x, 64GB DDR4, B550 MOBO, 4tb NVME) and I paint just over $2K to build mine. Just wild imo
Good video. I was originally going to go pre-built, but TH-cam convinced me not to. If I spent $3k+ on a premium computer, I would expect not to have to touch anything. It should be operating at an optimal performance, BIOS to fans. I'm now finishing my build and should hopefully have a good system. Your videos have been extremely helpful.
This is why you always set your fan curve off liquid temp in a custom loop instead of CPU temp.
Yep
Or a constant speed
For the paint issue at @30:28, Origin back in 2015/2016 did not meet my satisfaction with a painting issue. I had a system with most of its paint just flaking off less than 2-3 months after purchase. They offered to fix it but wouldn't cover the shipping cost to send the tower back for repairs. It was too expensive for me to ship back, and I was angry they wouldn't cover it. I still have the case if you ever want photos.
This all makes me feel 100% better about my own builds and attention to detail. I always thought I was just getting by on some of these details, but it just proves that some things can't just be paid for. Building a PC is fun and engaging. Don't waste your money on pre built.. building your own PC was always about DIY. And putting your middle finger up to gateway, Dell, NEC, and HP. In the end, you'll feel better and know more. Thanks for showing this video and proving yet again why DIY will always triumph.
Too bad most people just don't have time to get into it. I suppose that's where we should step in and help friends and family who don't know better still get a good product for their uses.
@@plebisMaximus Time.
Space.
Money.
Confidence.
Or, you know.
Steady hands.
Fucking shit up means a $50 loss if you are lucky, or snapping a $500 + GPU connector or worse.
@@chillnagasden6190 Yea, precisely. There's infinite reasons someone might buy a pre-built and get an inferior product at a premium price.
I really wouldnt trust someone else to build my machine. I couldnt afford some one better then me XD
@@plebisMaximus Sorry, NO ==> the new owners make you responsible for their problems. Been there man, as many others here will attest. Did one for my father in law. POS, I'm told, never works, you wasted my money, you built it - I can call you whenever I have a problem. This is the guy who keeps clicking on every email he gets. Never again. If peeps want a computer happy to give advice - but not accepting responsibility for their foul ups as my fault.
Back in 2019 I bought a Origen PC for around $4500. I came in a create and it was packed awsome with puff foam inside. Everything was about cost right and everything worked. On ordering, they had about a 4 day build and test process, and I had time to ask techs opinions on hardware suggestions and compatibility. We had a continueus reprt for abot a week before it was shipped. With this PC, shipped in the crate and IMO was closely watched I am totally happy with today.
Went through the same process with buying my wifes PC for $2500. So I thought. Went through the same process of building the PC, added notes for builders reccomendations allow me time to upgrade certain parts, blah blah blah. This thing was shipped in less than two days. There was no time for any real testing, much less stress testing. I sent an email saying I wanted to upgrade something and it was already out the door. So I get it in a cardboard box. Guess it wasnt worthy of a crate. Ive been screwing around with this thing for over a year trying to find out why its so clunky. Turns out the Ryzen 5600G isnt fully supported by MS for Win 11, but thats the only OS they offered.
Anyway, in my experiance, the Origin thing was probably good up to two years ago. Unfortunately there are few pre built PC you are going to be able to trust so you might as well build it yourself.
However, if you want a PC with meticulous cable management, these are your go to guys.
Over all, you can buy from Origin on your own build. Just dont expect them to do any legwork anymore.
If any PC cost you that in 2019, you were ripped off. The same goes for the $2500 PC more recently. Seriously, building your own, for less than half the cost in many instances compared to such prebuilds and with better quality parts, is the way to go.
If I had the desk space I'd buy the wire mats. I have the MOBO mouse pad though. Keep up the good work.
Thank you so much!
Feels like a missed opportunity to put their customer support to the test.
Sounds like the story for their next video.
In the previous LTT secret shopper series, they did alright with support iirc. To be fair though, they just tested whether support resolved a relatively basic staged issue (an incorrectly seated/dislodged RAM stick) with the system, nothing too advanced.
Thank you for continuing to do these secret shopper videos! These give a fantastic view of how these companies operate and what you really get for your money. Love, love, love these!
This is why I started building my own computers. This is shameful with how aggressively Origin markets themselves.
I've never built a prebuilt because I'm stubborn and paranoid when spending a lot of money. It paid off in spades.
I absolutely love the sarcasm and humor in this video, especially with the fans
I am a big fan of this video.
What would we do without Gamers Nexus? Thank you for all your hard work, Steve and everyone else at GN!
I thought you wrote "IGN" for a second.....I was about to come slap you lol
I personally would care less
I used to work at a boutique SI and the BIOS issue really surprised me. Sadly, I could see many of the other issues going through to a customer since sometimes you'll get a QA tech who simply doesn't care. But if we had a similar issue with the BIOS at my old company, the product manager would have contacted both AMD and MSI to report the issue. The fact that that was something Origin could miss just boggles my mind
I looked into working at OriginPC as I enjoy building PCs, and their linkedin reviews from employees are pretty negative overall. It surprised me, considering how big of a brand Corsair/Origin is and their prevalence in the PC world, but it might just be how big Corsair is that has turned Origin into what it is today. Can't say for sure, but that could be the reason why.
I'll bet it's the American Employer attitude of Quantity over Quality that doomed this PC. They probably don't give their employees enough time to properly check the PC before dispatching it.
@@m8x425 my employer was an American company 🤷
My personal experiences with Corsair had been frustrating and angry when I paid extra for their 800W PSU and it blown up my whole computer, including the GPU. My other experience has been poor as well, including a poorly designed case. Unfortunately, Corsair now ranks at the very bottom of my shopping preference list, along with Logitech.
Can't wait to watch it when I get off work. Thank you for all the hard work you put into your content! 🤜
Thank you so much for the donation! Makes a big difference - one of those is equivalent to watching like 1000 videos' worth of YT ads. Thank you!
@@GamersNexus no problem Steve, anything I can do to support I will. Love your content and tech news.
@@GamersNexus hi
@@GamersNexus I wonder how much a youtuber gets paid for youtube premium watchers, do you know?
@@hollow8194 way way more than a regular user but YT basically divide the money after their cut and spread it over the videos you watch in a month.
I found that, when running watercooling for both CPU and GPU in the same loop, you pretty much have to tie the fan curve to the water temperature instead of the default which is the CPU temperature. Anything else will either make one of your components overheat in some scenarios or run the fans at ridiculous speeds almost all the time.
Edit: Honestly, if they had chosen the water temp as their temp source, the 40°C limit would have been entirely reasonable, maybe even a bit on the high end. For obvious reasons, that have been outlined in the video, doing the same on the base of the die temp is not at all helpful.
Another comment mentioned that that was probably their plan, but they forgot and tied it to the CPU temp instead.
That would certainly explain why it was that way for the "quiet" mode, while all the other ones pushed it down even further. Performance had it max out at like 25°C I think.
I've found that icue's fan curves are all designed to go off a liquid temp (probably because it's how their AIOs are setup), and if you want them to work on the cpu temp, you need to do a custom curve anyway.
Yes, I was about to post the same comment. A 6k pc should probably have one of those fittings with a temp sensor built in. That way you have a way to control gpu temp as well.
I love how water cooling has just become an excuse to add 3 grand to the computers price tag with prebuilts.
It's "hard work" so they gotta charge 3k more, right?
@@yiannis777-l9cit is have you don3/e it?
I hate liquid cooling. It's a PC not a fucking Nuclear reactor.
What a great honest review, I thought I was watching a year old video not 11 days. Didn’t think prebuilts were this bad now damn I’m glad I put my 5700 and 3050 for like 400 😂
The thing that pisses me off the most is that when Linus gets a pre-built to test in a sponsored video, it is always perfect. They have done a few secret shoppers, but they always come back saying they will fix it, and then they take their sponsorships, and it's perfect. They literally had a "showcase" of Origin a few weeks ago.
Linus isn't really about it the way GN is. He's more of a ringmaster, a showman... he doesn't care if you get ripped off, just look at the prices he charges for mundane items in his store. Steve and company are doing this for the people, and it's reflected in their work, their store, even the charities they work with.
Not knocking Linus for being on his grind, but there's just no real comparison.
yea dude imo linus is more of an entertainer and showman(which is ok too), not a critical journalist like gn/steve is
Well I'm subscribed to Nexus Gamers and Level1 Techs, I'm not subscribed to any of Linus' channels because I don't need relatively lame entertainment and biased sponsored content, there's plenty of that elsewhere.
@@x8jason8x I disagree with "he doesn't care if you get ripped off". He has show cased many videos, some from his sponsors about an overly expensive, poor quality, less than satisfactory products. In fact, his latest video on the "why is everyone buying this speaker?" is one example.
@@cesarpalmos8235 Lol... I mean you're entitled to disagree, but I assure you, he only cares about the bag.
That table entry for "The Best Gaming Experience Guaranteed" being Priceless was beautiful.
So for the cost of $6158 retail.
I built a dual 480 rad cpu push/pull
Dual 360mm rad gpu push/pull
Dual pump, dual reservoir
19-14900k
4090
192gb ram
4tb ssd
For less money.
My wife will love this new fact lol.
Seriously though the cost of this Origin “custom” build vs the actual capabilities is appalling.
I seriously can't believe Corsair's response was "well tech support could have fixed it" to someone buying a six thousand dollar computer.
Tech support will be happy to fix it, just pay shipping and handling and wait for 3-4 weeks to get your PC back.
its like ordering a high end Mercedes with tons of issues and than getting a "well you still got warranty so why complain just let our mechanics fix it you can call them and than w8"
Acting like providing a promised product in proper condition, especially for that price, is not required cause it can be fixed is laughable
@@TryllHDTv 3-4 weeks? have you noticed when this system was ordered?
@@dergunter1237 car companies actually do this though.
@@craigrobbins2463 somewhat, they have other business practices which are madness like requiring a subscription to use features of the car
I was wondering when the next disaster was going to hit. I just didn't expect it to cost the same as a month's rent in California.
This is genuinely one of my favorite series on this channel. I love all these sorts of hands-on showcases of "the state of the industry", despite... uh, how depressing of a state as they tend to be.
Months rent in California, I pay $1,600 to live by the beach in SoCal.
@@kittleeagle I didn't know they made comedy illegal in cali
@@WayStedYou Zen's fascists will control you
Hundred percent natural
You will jog for the master race
And always wear the happy face
remember he says that he bought it 1 year ago, means that's when company and miners go brr, not this year
@@kittleeagle looking for a roommate? i’m in the Inland Empire. haha
Regarding the Corsair presets, I was working on an i9-13900KF system today with an H100i Elite Cappelix. After installing the Corsair iCue software, I decided to play around with their "Emergency Shutdown" feature. The default settings for shutdown (remember, this is to shutdown the entire computer) was 70c.....and this was already enabled by default when I went into the setting.
I noticed that too lol, did you change it?
I believe the curve to be set correctly but set to use the wrong sensor. In the video it shows the cpu package to be what the curve is using but the default is the coolant temperature. Coolant is supposed to be between low 30s to mid 40s at the highest which would explain the aggressive change in fan speed in that range.
When you open your browser and find yourself at the airport.
I've always wanted to fly on an airplane, dad!
Dad:
i found your channel when I was building a PC after a decade of not doing building anything.
Everything about the channel is so top notch that I find myself watching things that are really not relevant to me otherwise. Thanks for the great content. Love the channel.
I hope you guys do Digital Storm, they are insane with their prices and go into Mac Pro territory when you go crazy. I always wanted one of their systems when I was just getting into PC gaming before building my own.
It use to be a good company 20 years ago, now it overpriced garbage.
I bought a PC from them in 2009. No GPU as I bought a GTX 295 on my own so the computer was $1700. They did a great job and I'm sure they still do, but they're riotously expensive! For curiosity I configured a build on their website and it immediately reached $5K.
@@swallowedinthesea11 I just checked now, and they want $2600 for a 7600x 4070ti build with everything else mediocre at best. No custom loop, no extras. That's before tax and shipping + any extended warranties. Absolutely criminal.
How embarrassing for Corsair & Origin... Would love to see you guys test an EK prebuilt next!
i always love watching Steve slander these prebuilts, incredibly fun to watch
its a bit odd that they would do custom paintjobs but obviously not do the proper preparations for doing so, like sanding & primer, as well as not even clean the polishing compound off, you'd think they'd take care to at least properly paint a $6.6k order
I bet anyone that brought one of these would appreciate the heads up to update bios for a solid performance boost! Not to mention fixing the fan noise…. That was crazy
If you have to fix it you may as well just built it yourself, it's pretty easy to do.
@@user-yv2cz8oj1k agreed! Never brought a pre build and never will
My system is so quiet I can hear a pin drop in the room. Can't even tell it is on 99 percent of the time. Stuff like this offends my ears and my bank account.
Another great video guys. Keep up the great journalism and hardy content. I need to visit your store and get some things. 😁
Thank you for the support!
This is insane. I built a fully liquid cooled i9 13900k and 4090 (AIO on both) for like 1500 less than this build with previous gen parts. Custom water cooling is absurdly expensive with OEMs. Don't even know why they offer it without top line parts that will actually take advantage of it.
like they mentioned in the video this was ordered last year before the release of the current line of nvidia gpus or 13th gen intel
@@yoavhelfman1888 this wasn't ORDERED last year as far as I got from the video, this was BUILT last year, they actually sold it 1 year later that's all, the price just didn't go down accordingly
that cabling, though, is a work of art!
Love watching pre-built video reviews.
Before building my PC I assumed you were getting quality when going pre-built, but how wrong I was.
Thoroughly enjoy this channel.
You help us expect more from PC companies.
But they consistently fail to deliver. 🤣
I really like the way you hold people accountable, I respect you a lot and appreciate your hard work on making these videos for us.. I've learned a lot from you kind sir😁
Beve Sturke in action again
No one will know that Steve Burke is Beve Sturke until it's too late.
Believe in Beve
@@GamersNexus Thanks Beve!
@@BuzzKiller23 thanks Intel!
I recently bought a $2400 ibuypower pre-built. After going through the computer on day 1, I noticed shockingly few things wrong with the rig.
This was a very pleasant surprise considering my wife bought a desktop from them back in 2015 and it died in less than a year.
I think their better QC is a direct result of channels like yourselves and LTT that can hold them accountable for sloppy shit like this.
Thank you.
I’d imagine anyone who sees their product up here for review immediately gets that sinking feeling in their stomach. Great work!
Tech Jesus going straight savage on this one. Glad Steve got the status quo in question. It makes a better product from Origin and a happier customer base. Good job GN, I had a good laugh a couple times in this one.
That was tripping watching the fans changing speeds constantly and appear to rotate backwards at times.
I'm amazed by Corsair's lack of accountability and that subtle but evident blame-shifter/evader attitude. Just like Steve mentioned, why can they say: Hey, we screwed up and this won't happen again. Thank you Steve for such an awesome report.
To me it looks like the fan curve was meant to based on the coolant temp not the cpu temp. Which looks about right I think. I have my fans ramp based on the temp and they stay at a constant like 30% until 30C coolant, then every like 1 or 2C it goes up a bit.
Thanks for the unbiased review, Mr. Steven Burke. Only because I have discovered your channel and have watched the series I haven't bought another rubbish PC. It's difficult to get the laptop or the desktop that works correct. The market is very tricky. Thanks again and keep doing the good work for good.
The iCue fan curve is supposed to be for the temperature of the liquid, once you select "CPU package" instead of the liquid temperature, it applies the same fan curve to it and you have to then change it yourself. It's silly that they use the liquid temps as the default, but that's why it ramps up to 100% at 40 degrees C
We should talk. I went through 7 months of heck with back and forth over a laptop that would overheat and restart constantly. I ordered it in June. They replaced it at the end of November and then the graphics chip blew and bricked the whole thing after just 2 weeks. I had to threaten to file for fraud with my bank before they would refund.
Sorry to hear that you went through so much hassle. Do consider, if anything ever happens like this again, instituting a chargeback as soon as some company starts giving you the runaround, or things are plainly not fit for purpose.
i bought a around 8000$ pc from them back during the pandemic.I was brand new to pcs and didn't know much. IT took me a whole year and probably at least 10 times i was on phone asking why my performance wasn't up to par with other similar builds and not one of there customer service people ever told me my motherboard lanes were running at 4out of 16 on my 3090 i had to figure it out on my own a whole year of 25% performance . I just finished my first DIY build with a 4090 and i will never let another company scam me .
Yet you let Nvidia scam you for a 4090, when your previous card was probably enough for that 1080p monitor you have.
This comment validates the review. I was incredulous about the critique, as the fixes are simple, but your comment shows the deeper issue and is very much appreciated.
Brand new to PCs and you spent 8k on a rig?
@@andymurray9315 yessir
@@Quicks1lvr lmao someone must not be able to afford it
I freaking live for these videos. These builders have been unchecked for far too long, clearly.
I feel bad for people who other these and have no knowledge to deal with it
Yeah. I suspected there would be, y'know, *some* SIs who happened to suck, for lack of experience if nothing else, but holy old fuck, I wasn't prepared for it being this many, and not failing this hard.
@@hedlund And Origin is in this business for a LONG time. They should have figured out how to train their personnel by now.
Good review on an expensive build with way too many errors that could have been avoided.
Side note:
I absolutely love my mouse mat I purchased in 2021.
Awesome.
Thank you.
I recommend everyone gets one 👍
Monique from Brisbane
Bro I was not ready for that panel squeak. I was calmly listening to Steve's godly judgment over this PC while I work and my headphones gave me a scare. 10/10 Review
I had Corsair's ML120 and ML140 fans in my earlier build, they were loud as hell when ramping up over 70%. Around 28db in idle was driving me crazy thinking that my pc is doing something heavy extra work but it was just idling even with a proper fan curves done on BIOS level. After a year changed into BeQuiet's fans and what a change in total volume in both gaming and idle ambient sound levels.
Falcon Northwest is easily the best pre built I’ve seen. Granted their markup is pretty harsh but I would be curious to see you guys review one of their prebuilts.
FNW is in the business of robbing people. Their prices have zero justification.
Maingear is really good imo
Alexander is also good.
I really, really approve of the cable management. Much love went into it. 😃
I'd agree but the door doesn't close so it was pretty but wasn't actually good cable management.
The last computer I built was a Pentium 486. After my trusty old build grew out of upgradability my parents financed a Gateway computer. The thing was a total POS. A year later I got a PS1 and never looked back.
Fast forward 20 plus years my kids have outgrown their laptops and I thought it would be fun to build a rig with them. Then I started doing research. In nearly two months I’ve realized the PC Gaming space has somehow actually gotten worse 😢 Like this pre built for example, updatable bios = motherboard manufacturers don’t product test their bios and MAYBE update them if the issue is bad ENOUGH. Then there’s power cables that don’t seat properly, bitcoin and AI gobbling up supply, two cousins price fixing the GPU market, bloatware built into motherboards, and probably many more issues I’m unaware of. But hey, there’s RGB now 😂
Seriously, just researching my build has me frustrated. I feel for the die hard gamers that have had to pay to live with these issues. But the whole thing is making me 🤢
At least I’ve kept my budget reasonable only gone with tried and true well tested components and will be happy if my new PC can outperform my PS5 and my kids 4yo “gaming” laptop
These companies really have to stop being shady, because they will bring this industry right back to the dark days of the late 90’s early 2,000’s.
5:35 "The Best Gaming Experience Guaranteed" - Priceless. I love it