Hey, ex harbor freight employee here. Everything you said is on point though there are a few things I would like to add. With the clearance items with the purple tags, a lot of those items like you said are being clearanced out. Though we do lower the prices on those items typically every 2 weeks if they haven’t sold to make sure we don’t have stuff piling up back there. Practically everything back there is brand new and was used as displays. In my experience as well you can typically be able to haggle the prices down even lower, though you do need a supervisor or higher to be able to do this. I’d recommend asking logistics supervisors as we tend to just want the Shit gone because it’s annoying to deal with. The orange tags we can’t do anything about, they were all returns and we can’t change the price even if we wanted too because corporate gets really pissy when we do. I’m my experience I don’t touch anything in that table because it more often than not isn’t salvageable. For hand tools about 90% of them have a lifetime warranty on them, we will return or replace them for any reason and when I say any reason I mean ANY. We one had this older gentleman that shopped at my store and I thing he owned and bought a set of every single icon tool we carried. When they were first introduced they all had a matte finish, well we ended up releasing most of the sets later with a glossy finish. I shit you not he brought in every single icon set he had and exchanged them out for all the new ones that had the gloss finish. It took forever but we did do it. We don’t need a return if you are just swapping out hand tools for another set, only if you are trying to outright return the. Also if you have a socket set or a ratchet wrench set for example and one somehow breaks. Just exchange the the entire set instead of just the piece that broke, it’s just easier for everyone if you do it that way. We really don’t like having to deal with a brand new set of tools with one missing piece missing just to toss a purple sticker on it and have to deal with it later. As far as the hand tools go you can’t really go wrong with any of them, all of them I barely see returned. Though if you want the little bit nicer ones I would go with the Quinn but the Pittsburgh usually hold up just as well. The only tools that i would stay away from that you haven’t already brought up are the air tools. I’ve never seen anything returned as much as those, absolute shit. Needlers, grinders, sanders are dog shit don’t get them. They have tried really hard to improve their product lines but the air tools have just been untouched. Great video.
Thanks for the extra information. As far as the air tools go, I look at it like if I need a specialty tool for a particular project. Then I know the cheaper brand isn't an heirloom type tool. so if I get a week out of it, and never need it again. it's better than spending twice as much for a name brand tool that will be used maby twice a year. and I don't have to deal with rental rates and hassles.
Dude i appreciate your honesty. Theres no better advice than the one given to you from a former/ex employee of the store you're gonna shop at. Thanks for the solid advice.. P.S. the air tools are dog shit there man. Lol
Tip suggestion: be polite, friendly, and genuinely likable when interacting with any staff member. This is a good idea in ANY store, but the folks at my local HF are particularly chill, happy people. In return, they give honest advice, tips, and can stretch some of the store policies. Kindness pays for itself~
Kindness is contagious and often leads to the recipient going the extra mile to helping you save money and having a positive influence on someone else's day. Win, win!
This is the advice for ANY physical store you go to. The nicer you are, the more likely people are going to bend the rules for you. If you go in full-bore Karen mode the only thing you will get in a restaurant is extra spit in your food.
As an aircraft structures & sheet metal mechanic, I normally want higher quality tools than what Harbor Freight offers. However, there's something about Harbor Freight that's addicting. When I go in, I _want_ to buy stuff, often stuff I'll never use! Maybe I'm a tool enthusiast? But Lowes tool section doesn't do this to me, or Home Depot, Northern Tools, not even aviation-specific stores like The Yard or Brown Tools have this effect. I've pondered this feeling I get at Harbor Freight but haven't figured it out. I think they have some secret going on that makes people want to empty their wallets there!
Agreed, it's the first thing that hits me when I enter the store. Like, literally hits me. Stayed away entirely in the early years for that reason alone. Only go now when in a pinch. But, I do get the gotta empty my wallet syndrome everytime I walk through the tool section anywhere. Started way back at Sears in the waning "made in USA" days.
It is the psychological trickery with the prices and their return policies. Essentially, they have cheap, cheaper, and cheapest items. That pricing structure hits all of our unconscious internal decision-making points. With those three-price points we can afford something. We know some of their items are basically disposable, but the price points make it acceptable. So we buy, even when we don't need it but we might need it someday... HFT does a great job of pricing for sales.
@@DelRounds YUP! I just spent several hundred on a beautiful, huge, orange U.S. General rollaway tool cabinet! Damn the sale price looked incredible! I did it! I would normally use a rollaway at work as I'm an aircraft structures mechanic, but my current job (Lockheed Martin working on F-35s) doesn't require employees to bring & use their own tools. I justified this awesome rollaway by thinking I'll be working on an airplane or a Datsun 240Z in my garage sometime in the next few years _so I freaking need it!_ I've grown out of my old Craftsman rollaway!
Former employee here, best time to check the dumpsters is if you can find a new store that's opening, we literally threw out tons of useful accessories and hardware for the floor model displays!! Always be sure to check local laws, never climb inside a dumpster, and never touch one's that are locked or behind a gate even if it's left open. Honesty is usually appreciated, getting the owners approval and rules goes along way, as well as cleaning up after your done. DON'T LEAVE A MESS BEHIND IT'S DISRESPECTFUL AND RUINS OPPORTUNITY FOR OTHERS!!
One thing I can say about Harbor Freight is that you have to remember that the people who work there are people. Treating them right can make a world of difference. I'm always friendly with them when I go in for something and often joke with them (When our local store first opened I went in to see what they had, one associate asked if I needed help finding anything. I decided to have some fun... I asked where the pipe stretchers were. She didn't catch it and asked over the radio for a pipe stretcher. The manager heard this and decided to sit back and watch. This is where it got good... almost all of the employees were looking for a pipe stretcher before I broke and told the little gal to think about it... how do you stretch a pipe? It got a good laugh all around and i built a rapport with the employees there where we would joke around as friends when I went in. A few years ago when HF discontinued the big 60 gallon upright compressors they had the floor model marked down gradually from $999.99 to $599. I asked the manager, whom I'd gotten to know as I was a regular, how long he'd have to look at it before they had some room to work. (I'd already gone down with my trailer intending to buy it anyway). He said, let's take a look. He looked at the tag and asked if I'd do $300. Before I could answer, he offered to extend my ITC by another year. Needless to say, I was all over that and when the employees were helping me get it loaded and secured on my trailer he came out with a package of ratchet straps (on the house) and told the employees to make sure it was strapped down well and wouldn't go anywhere. I'm sure that the fact that I have spent a lot there helped too (I've bought a couple of the big toolboxes and a lot of tools to fill them), but I attribute a good share of it to my taking the time to be nice when I am in there. Another time I was getting ready to buy a floor jack and an employee told me not to buy it unless I really needed it right then. He then went on to tell me that it was going on sale in two days and I could save on it then. I chose to wait and thanked him. When I went back to buy it, he even took it out to my pickup and loaded it for me. Don't hesitate to ask the employees thoughts on a tool and tell them what you're wanting it for either. They don't work on commission so they aren't going to try to push one tool over another. They know what comes back most and won't steer you to something you'll have problems with. They generally aren't experts, but they normally are willing to help you in making a decision. These are just a couple of examples of the great service I have gotten there (Including a very thoughtful card from the entire store staff when they found out I was fighting cancer... thanks guys, that meant more than I can possibly say). My point is though, remember that the employees there are people. They have good days and bad days too. It costs nothing to be nice and not have an attitude with them and make their day a little brighter and if you treat them right, they will do all they can to make your experience with the store a great one. It costs $6 to get a box of donuts where I live. I've dropped a couple of boxes off over time for their break room. Just general being nice on my part. That sort of thoughtfulness can go a long ways towards making their day a little brighter and if you can't afford a couple of bucks for a box of donuts, you really shouldn't be buying a bunch of new tools anyway.
Damn, you say that about pipe stretchers but if you go google "exhaust expander tool", you'll literally see a pipe stretcher 😆 I read that and went "uhhh yeah, one of those exhaust tools, what's the joke?" lol
I've found HF employees to be awesome. I needed to make a huge purchase from areas all over the store during the pandemic, & the employees were great, helping me find each item, getting them up to the register, making sure I had coupons, getting stuff out to the vehicle & loaded, etc~ just everything! As a disabled person, who'd never been there before, they made it the greatest experience ever & earned my loyalty, not to mention the products have been great... Kudos HF!
1, the purple tags are open box items and orange is clearance items. 2, Warranty - I have a lot of the Hercules 20V Brushless tools, including the reciprocating saw. (The Hercules Brushless have a 5 year warranty) After 5 months of using the saw hard, cutting steal oil tanks everyday, mine started making squealing noise & not cutting right. I stop by HF on my way home, put the see on the counter, asked for a warranty exchange. Clerk asked for my phone #, found the receipt, & told me to grab a new one from the shelf, scanned it, had me sign the warranty receipt, and put the door i went. All in less than 5 minutes, never even asked why.
This is a great reason to use HF....although I haven't had warranty issues, many people say the same thing, getting a replacement tool for one that's broken is quick and easy and they don't hound you with questions, they simply replace it for you. Hercules right now I think has the longest warranty of any HF tool outside of Pittsburgh, Quinn, and Icon which have lifetime warranties. A 5 year warranty for a battery powered tool is pretty reasonable, I think the Hercules batteries have a 3 year warranty.
And, as a current cashier, I want to give a huge THANK YOU to all of you who give us a smile and a friendly conversation when you come through. I work very hard to make each person feel welcome and happier when they come in. When I get a grump who refuses to be friendly, it saps so much out of me. But those of you who smile back - you make ALL the difference!
I always treat people who have to deal with the public all day as a part of my day. Someone who is important to me. Respect and a smile can be the difference between a perfect day and driving home angry. Just remember, a lot of the grumpy customers are simply upset that their thing is broken, which forces them to go to where you are. Many of them would probably be lovely people if their day didn’t just fall apart around them. Just know you’re helping someone every time, even if they’re grumpy. You might be the one who makes someone’s day survivable. hahah
I work in the public retail market (Kenworth trucks), so I know all too well what employees have to go through with their customers. I will always treat others with dignity and respect.
Ok check it out Valerie. I have worked plenty of service, retail, restaurant etc. I, like yourself strived to make sure the customer was always satisfied. No matter how good you are at putting a smile on someone else's face, you will always, ALWAYS, get those people who are simply unhappy. When you see them enter the store you already know they are going to try to ruin your day. They carry it in their sleeve. They are unhappy people and their goal no matter how polite and nice you are to them is to wipe the smile off your face. They are unhappy so it kills them to see you happy, their only solution is to be an asshole in hopes you won't be smiley and bubbly and cheerful. This is the most important part. The absolute best thing you can do when one of the soul suckers come in is put on your cheesiest biggest smile and be overly nice and positive. It will piss them off so much. NOT TO ENCOURAGE NEGATIVITY! But I will tell you now, when you put on the super smile and stick to the cheerful OVERLY cheerful attitude, they will fume! They can't bring you down, fight their grumpiness with happiness. It will win every time. Trust me girl! I've used this tactic for over 25 years now and it never fails. It will actually make your fake smile real because you will see them try harder to upset you. TRUST ME, TRY IT! It's all about love my friend.
Haven't bought a ton of stuff from HF. But every time I've gone in over the years the employees have been helpful. And I usually find something else I need. Thank you for the tips!
I went to my local store and looking in the open/returned items, there was a Maddox wheel bearing press kit(complete). It was marked from $140(or so) down to $95 for being used. I seen the manager and I asked her, "are them prices set in stone, or are you open to offers?" She ask what I was thinking. I said "I'll give you $80 for that bearing press kit." She said "take it" without even giving it any thought...
Former employee here, great tips and all legit! If I may add my 2 cents to this it would be: Dumpster diving is fine, but wait until after the dumpster has been emptied, we would toss stuff the next day so over the next week it would be covered up with actual trash to discourage dumpster diving. The extended warrantee is most defiantly worth it on heavily used or abused items such as the mid/upper tier hand tools, jacks, pneumatic tools, etc...If you know it will get beat up, get the warrantee. The purple tagged items are usually discontinued items and are incrementally marked down, meaning they are scanned once a month and may be marked down. If you see one have a cashier scan the price, it may be lower than what the tag says.
If you are signed up with your phone number at Harbor Freight and give them the number every time you check out, you would not need your receipt to do a return, they can look up purchases from your phone number.
yes, and if you're already getting the coupon emails from them, they now send you digital receipts after every purchase, so paper coupons aren't really needed anymore (I still keep mine, though). I've made purchases at HF and checked my email on my phone in the parking lot and the receipt email had already arrived in my inbox.
A lot of years ago, we had a house fire. I lost every tool I ever owned! So for about 20 years, I just did not mess with my vehicles. But, since Harbor Freight came to town, I got my old 56 Chevy out of the pasture, built a shop with a lift and have stocked it to the brim with HF tools!! THank you HF! If it were not for you, I would not be able to afford to restore my old car. :) :)
I've always enjoyed my shopping trips to Harbor Freight. I'm not a professional mechanic or tradesman, so a lot of what they offer is fine for my needs. I love my Daytona floor jack and my Pittsburgh impact sockets, among other things.
I am a wood worker. I don't work on my own cars, ever. About four years ago, I joined the ITC club for a year, however, most of the ITC discounts applied to auto work or metal work tools and I never bought enough wood working related products to recover my ITC membership fee. So now I just use coupons. I really am impressed by the Hercules line and will stick to those when possible. This was a great video and has terrific information worth saving.
Great tips here! I had such a good experience at Harbor Freight today. I’m a member and shop there all the time. Today I went in for a rolling tool bench that had been on sale. No one in Western MA or Connecticut had this item. I was so bummed because I really needed this and it was pretty much all I could afford. The cashier said she could look up within 100 mi on her computer and found 1 . She called the store, and they saved it for me and I drove two hours down to get it. When I got down there they had my name on it and they were ready to load it in my car. Both stores were so over the top nice, I just wanted to shout out East Springfield and Saugus MA stores.
Back about 10 years ago I went to harbor freight and was looking at an open box 21 gallon air compressor. They had it marked $110 down from $150 but they wanted me to take it bad and offered it for $55. I still use it all the time and has served me well.
I got one like that as well for $80 when they still had their real side walk sales. Got one of the shorter floor drill presses for about $80 as well. Just a few parts missing that I just made and it works great.
As a retired person I try too save money on everything I buy, and I have been aa Harbor Freight customer for years. I have never had a tool break and I don't buy their best just their regular tools. I have a mig welder that cost just 129.00 and it is great too have in the shop to repair my yard tools and equipment. Don't underestimate their quality.
Dave, I like your style, direct, to the point in a great easygoing style. Many TH-camrs could learn from you. Yes I would love to see part 2. Keep up the good work!
Dave thanks for the tips and thanks for just giving the facts!!!!! No stupid jokes, no satire no stupid memes just a great run down. You had a lot in there so anything in part 2 would be a must watch. I appreciate you making this with so much info. Worth the time to watch. THANK YOU!!!!
On the dumpster diving issue.. I have on many, many occassions, checked my local HF dumpster and yielded a LOT of good items which worked fine and I think were victims of the "rental tool" scenario where someone bought the item, used it, brought it back claiming "it didn't work" and got their money back. Fuel Pressure test tool, wooden workbench, jewelers toolbox, Diesel fuel pressure test kit, shop presses, dollies, liquid siphoning tool, complete tap and die sets, (same dive, got metric AND SAE versions) and the list goes on and on. Things have been slim pickings lately, but I suspect that is just because so many people check the dumpster! Most definately have gotten thousands of dollars of stuff from their dumpster.
Very good video!! No idiotic music nor image flashes. Just Honest and friendly advice. You deserve an outstanding thumbs up. I have bought different tools and other supplies from HF and I have noticed that they are improving the quality of their merchandise in the recent years. There are some tools worth to buy.
Great video Dave. Side tip: allow them to email you your receipts that way they are just a search away. And as for the dumpsters - yes it is a thing - I returned a green house because the plastic was so thin it would have blown away even put up where I live - but I watched them roll it into the dumpster - box and all. (no I didn't even think of going back for it)
Part 2 please! I became a hater when the coupons went away and thought they were crazy to do so, but they proved me wrong. I now actually love them and go more often.
@@user-gx1uk4ur2l still have coupons. There on your phone. There is a app someone made makes it really convenient. Just scan whatever and it will search and pop up the coupon. Works really well. I got a 600$ motorcycle lift table for 368$ out the door after coupons.
I used to go to Harbor Freight all the time when they sent out the coupon magazine, especially when they had the freebies coupons. I would brose through the magazine and find stuff that I thought that I might need in the future and go buy it to get the free item. No more, I only buy now when I need it, and I don't necessarily go to Harbor Freight to get it either. I will wait for sales at Lowes or Ace and get name brand tools if necessary. Harbor Freight left me when they did away with the coupon mag.
@@MtHockeySame here. I've been to harbor freight twice this year versus stopping by every month on my way home from work when they sent the catalogs with the coupons.
I have bought two air compressors from Harbor Freight both are portable units that are capable to air up semi truck tires without any problems at all both of these compressors are over 4 years old and work great .
I have a 29 gallon 2HP air compressor from HF, I think its around 8 years old, its belt driven and oil lubed....does a great job for home diy stuff. I wouldn't say its great, but it works....the new version has a dual voltage motor, but slightly less HP. For what I do, this one works just fine. Airing up tires, running air tools occasionally, etc. Would I buy it for a dedicated commercial shop compressor, absolutely not LOL. But, for home use, its great.
I used to have a lot of success at Harbor freight on the scratch and then type stuff. But the local stores in my area have moved away from that model. Because it was getting so common it discouraged people from buying their new merchandise. The other problem with dumpster diving is although it is legal, the harbor freight stores in my area locked down their dumpsters, and so it is not possible. Because of the homeless problems in the big cities we have around here, they also discourage it because they don't want people getting hurt dumpster diving.
I gotta say, I went back and forth for a long time before ever purchasing from Harbor Freight because of all of the mixed reviews. I finally decided to try it out with something where quality would be instantly obvious on delivery: a new tool belt. WOW! It is such high quality, and was so cheap that I felt like I stole it. After watching your video (and realizing they just opened one about 45min away) I can say with certainty that I'll be buying regularly. Thanks for the info! Great stuff and well laid out. Just subscribed and I look forward to more of your videos.
Big fan of HF. One tip I have is to go online and before buying something read all the reviews on what you are buying. I have found them to be more "genuine" as opposed to companies like Amazon reviews. Something else is when I get home I always scan my receipts and put them in a file.
The part about the barcodes only is something I didn't know. I will from here on out always be snapping pics of my coupons and scanning to electronically file my receipts (also a great idea). I hate trying to keep track of the paper as its often just shoved into my pocket, and so many places today don't even need one.
some reviews are not posted I had an air compressor die after 18 months I tried twice to.write a review but the marketing dept.sgut me down my review was thoughtful and respectful etc etc
ITC member here. Love shopping at Harbor freight. Very informative video. I bought a Vulcan Protig 205 back in April w/ the extended warranty. No matter what I did I couldn't get it to weld correctly. So I boxed it back up and returned it. I had the receipt and they offered to upgrade at no extra charge. I swapped it for the same model and the extended warranty restarted on that date even though I'd had it for several months. Very friendly and helpful employees. Part 2 video would be great.
I do the extended warranty on high dollar items, and have yet to use it on any of the stuff I've bought, but it brings a piece of mind I guess having a couple years of warranty in case something does fail...but typically that will happen within the first use or shortly thereafter. Out of all the HF stuff I've bought I have had 2 tools fail, one was a drill bit sharpener, the other was a belt sander...both failed the first time I tried to use them, in the trash they went...wasn't worth the gas to drive 35 miles back to the store to exchange them. I have the ITC membership as well, bought a Titanium multi-process welder and saved enough to pay for the ITC membership for 2 years LOL.
I think their “thin” tarps are great. They make great “wheelbarrows” for leaves and grass clippings. I have been trying to wear one out for about 3 seasons now. Have a larger on that I cut halfway through to lay around bushes and trees when trimming. A lot of the cheaper stuff, I consider single or limited use. I don’t see it now, but they used to have an electric paint sprayer. With coupon it was around $20. Used it to stain a fence. Then it went into the trash. Why would I even try to clean it, especially when I didn’t expect it to have a very long life expectancy.
Had the same sprayer, was a great deal as a single use/project item. Over the years I've bought a couple of them. The last one I actually saved and cleaned out.
Yep, I keep several tarps on hand. Had a huge years-old one that was real raggedy but still usable. Offered it to the roofer next door for catching roofing scraps.
I purchased a roll pin set about 6 months ago. I finally needed a 5/16" x 2" roll pin so I got out my set, found the 5/16" inserted the roll pin in the hole and it fell straight through onto the ground! I got my calipers and measured all the 5/16" roll pins. They averaged .303" to .306" diameter, 5/16" is .3125" and they should have been approximately. 010" over .3125" or .3225" diameter max! The manager said I needed to call the corporate office myself because the corporate office didn't listed to employees, only to customers!
My HF tip... don't forget you can't get parts. They exchange items, but if you just bust a thing, HF won't be providing parts. So, here's the tip: a lot of this stuff is the same as other tool stores. I had a 10k jack combo set...the one with the ram and all kinds of bars and ends for pushing and pulling. I broke the 90 degree end. The EXACT same jack kit was sold by northern tool and they DO sell spare parts. Voila..new end was an exact match. Yeah!
The as is table is great. Recently my local HF had a tile saw priced around $110, down from $190. At checkout I applied a 40% off coupon and got it for $65. Got it home and it worked fine with no missing parts. It hadn't even been used. It's the best buy I've made at HF so far.
I'm a big-time HF customer, and I find most of their coupons won't allow further reductions on clearance or returned or damaged items. I shop HF in the northern middle Tennessee, southern middle Kentucky areas, and they won't allow coupons to further reduce these items. Anyway, who wants a set of socket wrenches that's missing the most used couple of sockets; not me?
@@markjennette909 I was surprised they applied the 40% off coupon to the saw. I wasn't expecting them to, but figured it was worth a shot. I was going to buy it anyway.
My experience with the as is stuff is that it's not a steep enough discount to justify the no warranty, potential for missing parts, and often if you can wait for a coupon that's a better deal
Very precise and helpful. I will feel 100% more empowered the next time I shop HF. Thanks so much for getting the background information from former/current employees. The clear pictures of the pricing and coupons are great. I would love to hear more of the tips you have.
Former employee, first off, I've never had a coworker or another store employee that wasn't willing to help a customer out. Like the opposite of upselling. Yes they will always offer the inside track club or the warranty but I've lost count of the amount of times I've been given or seen people given upon discounts when they didn't have one, directed to the cheaper tool to just get a weekend job done. It's full of people that just tend to help out. If what you want isn't on the floor, always ask if they have it in the back, especially on Thursdays (Thursday morning was new truck day at 2 of the stores I worked at). It takes a while to pull all that stuff to the sales floor especially with the skinny aisles of the store. Also you can ask if there are any damaged items in back. As one of the guys who had to repallet that's stuff to send back, we loved to get rid of it in the easiest means necessary (to a customer) because having to move it around the warehouse until the return truck stopped by was always a pita...
Part two would be awesome! 1 - For anybody looking at ITC, they offer 1 year for $29.99 or 2 year for $44.99. (Not sure why that was skipped?) 2 - You can still use regular coupons when you have an ITC account. Whenever they have coupons like "5 items - 30% off $10 or less" for non-ITC and "5 items - 30% off $20 or less" for ITC going at the same time, you can deny telling them your number to use the standard coupon. Then follow up with another transaction using your ITC in the same trip and place in line. Just need to mention your check-out will be more than one transaction and which items on what receipt. 3 - Always double check what coupons got applied and where. The cashiers are human too and make mistakes sometimes. I got double charged for a battery charger and had to "return" the item (I didn't even leave with). Super chill guy, honest mistake.
Good job. Very helpful information and so refreshing to find a tool guy who just gets to the point and delivers the information without trying to act cute or crack stupid jokes. I'm going to check out your other videos just for that reason alone! Please do make a part 2!
I first started shopping at a HF store in the early/mid 90's near where my best friend lived at the time, about 20 miles from my house. Bought what they sold at the time which was mostly simple hand tools, a floor jack for my cars, hand trolly, that sort of stuff. And most of it I still use to this day.
As your newest subscriber, as of this moment. I appreciated this video on Harbor Freight. They’ve certainly improved dramatically on their quality of the past few years. Hard to beat their prices. Inside track club is definitely worth it in my opinion. Paid for itself in 3 visits to the store. Plus I’ve acquired enough free buckets that everyone is getting one for Christmas!! Thanks for the video and would love to see more
My best deal so far has been a $100 Hercules 13 amp angle grinder which was on sale for much less and I bought it using a no restrictions coupon. I got it for $39. I'd have to say that the Inside Track membership cost has paid for itself at least four or five times this year for my purchases. I must be pretty smart because I've been using most all of your suggestions having figured it out for myself...except the dumpster diving.
Would love to see a part 2 . I love harbor freight and recently found out that the managers have the power to offer you items returned or sold as is at a lot lower of a price. And I love the track membership. They always tell me things like “ oh come in this weekend because of your membership status you can just walk in and get this, this or even this! No purchase required. What other stores do that ? Just happened onto your video . I loved it ! Was not overly long but full of helpful tips . Thanks 👍
Nice tips! Would definitely like to see episode 2. Also, I now get ‘Manager’s because we miss you’ 25% off coupon about once every two weeks, ever since I put the Apex winch in my wish list. Now I always keep something higher priced in there and they keep the coupons coming.
The staff are indeed helpful. The only product which was helpful were the plastic tarps. A pair of sound protectors were so small they barely covered the outside of my ears. I can find no valid reason to shop there. A Fool's Paradise.
@@MakerBoyOldBoyyou must not work on cars then. If you’re compression testing a car you’re not gonna spend hundreds for a snap on version. If you need a slide hammer for your pilot bushing you’re gonna go to harbor freight. If you’re buying parts trays, break clean, shop towels or any specialty car tool that you don’t use very often you’re gonna go to harbor freight. The only good stuff at harbor freight is hand tools, disposable stuff, specialty tools and air tools. Also their boxes are amazing, I’ve never met a mechanic in my life who didn’t have a US general box or roll cart even if it’s just a secondary box to their massive snap on box.
I got the "we miss you" 25% off no exclusions coupons before as well. I had been planning to buy an air compressor, found the one I wanted at my local HF (on clearance, no less) and was able to pay about $200 less than normal price. Score!
I’m building a pressure washing trailer, so I opened a Harbor Freight credit account, and caught a $50 off coupon on a Predator 459 engine, and used my 10% discount on my entire first purchase. I bought the Predator engine and a Predator 1400w generator, and saved around $100. So far I’ve been pretty happy with them.
Yes! Part 2 would be great. I'm a big HF fan, especially since they just built a brand new store 15 minutes from my house, and I'm learning new things through your video.
My only suggestion on coupons is to watch them and track the items you want most. In the case of a tool box that was couponed for $219, also was couponed down to $199. So track coupon rates. Secondly- always consider opening a credit card as this takes an additional 10% off the first purchase. Would be great to pair this up with a 20% off coupon for a US General or Icon tool chest. Great savings their too.
Ooh, I can help you out, with the dumpster diving laws. I was just researching it. Dumpster diving is legal in all 50 states.Trespassing is NOT legal, however! If there are "No Trespassing" signs, or if the dumpster is locked, or it is enclosed behind a fence, wall, or gate, you are no longer dumpster diving, you are trespassing and can get in a lot of trouble. Here's the run-down on the law: A landmark US Supreme Court case in 1988 (California vs. Greenwood), ruled that if a company or a person has discarded anything in a public place, they have abandoned their ownership rights. Hence, they can’t file a complaint against anyone who’s taken anything from a public dumping place. Most states have affirmed that ruling in state law. Just a tip from a retired paralegal! Great info on your channel - I'm really enjoying the content.
What about recycling bins on the street? Homeless people always come by every week early on pickup day and take all the bottles and cans for themselves. 😮
@@creativity.studio4967 Yes, recycling bins are treated the same as dumpsters under the law. If they're next to someone's house or garage, they're off-limits. Once they're put out on the curb of a public street, the dumpster laws apply. It shouldn't matter to the homeowners, the cans and bottles are being promptly recycled 🤔Who knows? It may even be slightly more efficient than the public service.
@lindacgrace2973 - But our tax dollars are being offset by the income it gets from.those recyclables ♻️. If the homeless take them, that's taking away from out tax dollars
My favorite HF tip is to research a needed tool in the customer review section of their website. Excluding the top and bottom few ("Best in the universe," "pure garbage, don't buy"), one can get a feel for the usefulness and/or durability of a certain tool. Also, some buyers list hacks or tips to make the tool work better. This has helped me many times as I decide if a certain item is worth buying. Sometimes a take a chance on a cheapo item to try it out, or see if it's something I would use again and again. I have some HF tools that have outlasted or outperformed much more expensive name brands!
I picked up a 1195lb towing trailer $389 with a $130 off coupon so happy I did good enough for me towing fishing kayaks . I also heard from other reviews they last 10 years with proper maintenance like regrease the hub wheel bearings . The hardware bolts and screws are cheap are prone to rust so a few bottles rust proof paint should take care of it😊
You have to be older to know this, but HF started out as a liquidator of damaged and distressed merchandise coming off West Coast ships from Asia. They eventually concentrated more on machinery and tools, but their biggest boost was the sourcing of regular tool lines just when Sears went away. Their early reputation was tarnished by offering whatever China made for them, but now they're big enough to commission their own lines and specs. The limited quality in the lower lines is deliberate. Long ago Black and Decker did a survey and found the average homeowner uses a drill for a total of 20 minutes over their lifetime. That's when B&D went plastic everything.
I remember those old days, and they deserved the terrible reputation they got. That was lonnnng ago, though, and they have some really great tools these days. None of mine have died, even with some abuse.
My first drill was a black and decker drill i bought in 1980 . It was $19.99 at T.S.S . It was plastic , but it was a good tool. All drills including sears had alot of plastic on them at that time. It was the quality of the . motor that counted. Im a home owner, and the bigger my house got the more i used the tools. Ryobi, Milwaukee, bosch. All owned bybthe same company and the lower end stuff is sold at home depot to the homeowner.
I had heard that the expected life of the original Black and Decker drill was only about 20 minutes. But because the average homeowner only used it so infrequently it lasted a lifetime for him. Now my cordless tools last longer on a single charge. 🤷
I’ve never had any issue with my HF power tools. due to their price point, I never was as diligent in taking care of them, but they’ve endured regardless. While I probably wouldn’t recommend them for commercial use, they’re definitely more than enough for household diy
I'm a big fan of HF. On top of the staff being really nice, I actually was able to pay for my membership with only a couple of purchases. Clamps and speed squares at a fraction of the price of the orange or blue stores. Same with tarps and drop cloths. Their little Dremel knock offs were affordable enough to buy a couple so I don't have to change bits as often.
Thank you Sr. Very useful info. No trashy graphics or crazy effects or any of the Photoshop madness: just 100% useful info. Great! Thank you! Thumbs up 👍🏻 !
Yes. I bought a large tool set and the discount was so significant by joining that i basically got inside track for free and saved about 5 bucks as well over the standard price. So by signing up for the club i saved only 5 dallars at that time but got the club for a year
Yes, wait till you want to buy a big ticket item before you join the club membership. I'm a Harbor Freight club member maybe 1 year out of 3. P.S. Well done Dave.
My son has two storage lockers full of dumpster diving treasure. Alot of it from Harbor Freight. They were the place that got him hooked on dumpster diving. I cant get him to stop!
Thank you for sharing. I have only had to return 2 items for replacement. I have an inside track club membership, love it, has well paid for itself. Dumpster diving will have to check out. Everyone stay safe, warm, happy and healthy. From Henrico County Virginia.
Air compressors and pressure washers were the 2 items I saw returned a few times. That was years ago. I used to go quite often, but I grew less concerned about price and more concerned about where the tool was mfd. Ex: I just purchased a few Channellock pliers - Made in America and probably double the HF price from something comparable. I like that they typically have a good - better - best option for many of their tools. I just wish that they would try to source more tools in the USA and charge accordingly. It is def a great option for that tool you expect to use rarely (if ever).
I’m a previous HFT employee. We never threw away anything. Instead, our “scratch-and-dent tools” were sold at the parking lot sales, and you can haggle with the managers. I can’t advise checking the dumpsters out back (unless you’re already there for some reason….)
I have checked pretty much every days of the week and have found nothing not much has been thrown away in that dumpster just store trash pretty much the recycle dumpster is usually full so I know where to get boxes at least ... So there isnt any time to chech like after a Certain Big Sale or Inventory reduction ?
I bought a Harbor Freight Daytona 3 ton floor jack about 5 years ago for $116 delivered to my front door. It is AWESOME. We had one where I used to work and 15 guys beat the hell out of it and it would not die, thing has been lifting pickup trucks now for about 8 years
Regarding tip 25. If you notice the purple tags, sometimes you will see a purple tag on top of another purple tag. The manager at my harbor freight told me they will go up to three purple tags as the price gets lower. After the third purple tag they dispose of the tool. So if you see three purple tags stuck together, that is definitely the final price
I’ve had great experience with HF employees. Once I found a heavily discounted electric wrench, I wanted to buy but the employees couldn’t find a charger for the batteries. I came again a few days later and they actually remembered me, said they found the missing charger and asked if I was still interested as it was still unsold. I definitely was, and they also gave me a free extra battery for it that was out of box. I use the tool all the time on my car!
Regarding dumpster diving for discarded items, here in southern California. A few cities had ordinances that said trash in receptacles was city property. This was done mainly to thwart recyclers from taking everything out of the recycle bin that a person put on the street. I don’t see this getting enforced much. Huntington Beach people put old items at the curb and it’s usually gone by the end of the day because there is a constant flow of people in trucks cruising for metal or other recyclable stuff. Once I found a beautiful shop vac in a dumpster that someone had thrown away, simply because they had vacuumed up a bunch of gross food in the store and didn’t want to empty it or clean it out. I took it home, power washed it in 10 minutes inside and out and still have that high-end shop vac 10 years later.
Thanks, and yes please do a part 2. ITC member here, and it paid for itself the day I signed up for it, because I needed so much stuff and the discounts are often pretty steep.
One thing i found with HF is that the "as is" table is not always the best price. Found a 1/2 air impact marked on one not too long ago at $68.99. After wandering around the store for a few minutes i stumbled across the same exact tool new in box on clearance shelf in the back of the store for $59.99. same tool, new for cheaper. Always be sure to be thorough when bargain hunting. Also, most retail stores have 2 dumpsters, one for trash and one for recycling. It appears the the ones you took pictures of are for recycling. Try the smaller dumpster next to it. Most stores have a larger recycling dumpster due to the amount of boxes and such. Also check enclosures, fenced in areas and corrals nearby if there are ones. They're usually a bit of a catch-all for discarded larger products
"Free rental" is a common problem in retail. I worked at an office supply store and we once had two women buy 20 8' plastic folding tables on a Friday and they returned all 20 for a full refund on Monday. One of the employees overheard them talking about their family reunion that weekend.
Dumpster digging at harbor freight is key. Have gotten a lot of awesome items. For example: Concrete Mixer, torque wrenches x5, tap and die set, tire changer, ball joint press x2, dollies x7, foldable truck, 5" table vice, ratchets, wrenches, caster wheels, and several other items.
One time I was in the market for the $5-600 toolbox. When I went to harbor freight there was one of the $1000 toolboxes sitting to the side with a purple $480 tag on it. I asked about it and they said that it accidentally got dropped off the truck when they were loading it. It literally had 2 small dents at the top on the front and that was it. It still functioned perfectly fine. So I used my members card and a little negotiation and got it for $450 out the door! Over half off! Years later I still have it and it still works perfectly fine.
Great and very informative video, Dave! Although I've been a longtime and loyal customer at Harbor Freight, I'm always happy about learning something new. As an example, whenever purchasing anything that's pricey, such as a lawnmower, you really need to do your 'homework', and always look at the 'Big Picture'. Last spring I decided to purchase a power rotary mower, and at first, I almost bought it at Harbor Freight. But after adding up the costs of everything, and comparing it to a mower at Costco, it turned out to be a No-Brainer, since the HF version did NOT include the batteries or the charger, which would have cost me an ADDITIONAL $126 MORE than the Costco unit, which were included. Timing was everything, as the Costco mower was on sale for a short time, with $100 off! Thanks again, for your stellar video!
I agree with you! If you are a construction person or use your tools for a living, perhaps stay clear of some HR items. Example: I bought a HF reciprocating saw in 2010 for $17 to keep at the deer camp. It is used like maybe 40Xs per year to cut through pelvic bones, limbs and necks. Today 2024, still a charm with same blade. I know for sure if we used it daily to cut through 2 X 4"s it would not be alive today. For your average DYI, HF is the way to go but do not complain. I once needed a concrete hammer drill to drive some anchors for home project. HF product was working but it was a struggle. My neighbor heard the cursing and came over with his high end tool. It was like busting butter. So easy. There was or more expensive Impact drills from HF but I picked the cheapest one. The drill I purchased is fine going into mortar. Concrete was a struggle. Hand tools, grinding tools, cut off wheels and cut off machines are awesome from HF. As you said, careful on the power tools and do not complain.
I will say I have never watched a video that gave me better advice about a store that I tend to purchase from. Dave a "tip of the hat you" to you sir. Well thought out presentation. I never heard a sentence that did not have my attention. Yes I subscribed. Thanks Dave.
I can vouch that the insider track club is 100% WORTH IT. Especially if you are just building up your toolkit. My friends and I have saved actual hundreds of dollars this year alone on sales through the track club.
Yes, I think Part 2 would be fun to see and will educate us on how HF operates. And if it saves us money all the more reason to do a Part 2. Thank You.
Always haggle with them on the as is stuff! Especially if you're a regular like me. My store has hooked me up pretty good before. I was keeping an eye on a 1/4 extended reach Hercules cordless ratchet (Somewhere around $100 new) that had been sitting on the table for a while. Eventually I haggled with them and got it for like $23.
A couple of corrections, orange sticker as is merchandise are non negotiable per company policy- now the purple open box sticker merchandise is up to the manager to reduce . Secondly I strongly do not encourage the use of old coupons with no expiration dates from 3rd party sites. Our registers will decline them 99% of the time.
I love shopping there. Most of the stuff is good and good value. I got an older style motorcycle jack for 119.00. This thing is solid and raises my Goldwing NO ISSUES. My garage is loaded with HF tools. The place is never crazy busy.
As for the purple tags, I have seen the 'open box' purple tagged items sold with extra perks that if you are ITC member you get an additional percentage off. I bought the ITC membership so I could get the scaffolding on sale for $30 off. It paid for itself.
You don't necessarily have to keep your paper receipt to return an item at Harbor Freight. As long as you have an email address on file with them, they will email you a digital receipt anytime you make a purchase, and that email will have the exact same barcode as your paper receipt. So if you lose your physical receipt and need to return something, you can pull up the digital receipt on your phone and they can use it to do the return.
I Always Have Used Craftsman. I Now Use Harbor Freight . I Thought The Tools May Be Crappy But I Took A Chance And I Love Them. I Will Have These On My Work Van Now. 😊
yep, more tips welcome! The power tools I've bought got seriously tested and powered through flying colors. The only tools that haven't been 100% have been the "el cheepo" screw drivers and small pliers: I bought them knowing this and they've done their lite weight jobs just fine.
A few years ago I purchased a small drill press. When I was at the counter the cashier kept telling me that I needed to purchase the extended warranty. I tried to refuse but he insisted. Finally, he showed me the price with the warranty was lower than without.
I’ve had to use the warranty replacement on my inverter. Works seamlessly. Note: you can pay for the replacement warranty on the new one and get a fresh start.
My problem with the warranty is paying for a 2 year extended warranty for example. If the item is defective at 6 months, your warranty ends when you return the item. I suppose a similar work around to the "Tool Rental'' idea would be to simply buy a replacement and take the defective item back with the new receipt.
I've had success with dumpster diving. I don't do it routinely, but will check one out if I'm there. For instance, went to Tractor Supply to fill propane cylinders. Went to their dumpster to get rid of some trash in the jeep. Pulled out a chainsaw that was returned for throwing chains (said so on the tag). $400 chain saw that just needed a chain. I imagine it was a 'weekend rental' kind of deal.
I have had great experiences with HF... Example: We got 2 nice tile saws and bought insurance... we were not only able to return to get a new one but also were able to get a better model that was a newer model two years later... Encouraged by the employees... now the tile saw blades weren't good... I also got the large concrete mixer and it has been great and well worth it... Some paint brushes are nice too and less than half what you pay at Home Depot... I got a mud mixer that burnt up 2 times real quick and I just returned it with no hassle... they didn't ask for a receipt just my phone number for them to look up the receipt... I find their return policy to be the best asset as it's no risk for me to try a tool...
I DID work at harbor freight. The best thing I can say (no matter what anyone says) harbor freight tools are for RESIDENTIAL use ONLY, commercial use , the tools always fail
My wife and I bought their floor nailer about 15 years ago. We were putting in hardwood floors in our house. We ended up using it to replace 5 floors over the years, just take care of your tools and they will last. last.
Yes, great advice. But 15 years 6 flooring jobs is not very much work on the tool. Now if you said we use twice a week for flooring jobs for 15 years then that would be awesome.
Hey, ex harbor freight employee here. Everything you said is on point though there are a few things I would like to add. With the clearance items with the purple tags, a lot of those items like you said are being clearanced out. Though we do lower the prices on those items typically every 2 weeks if they haven’t sold to make sure we don’t have stuff piling up back there. Practically everything back there is brand new and was used as displays. In my experience as well you can typically be able to haggle the prices down even lower, though you do need a supervisor or higher to be able to do this. I’d recommend asking logistics supervisors as we tend to just want the Shit gone because it’s annoying to deal with. The orange tags we can’t do anything about, they were all returns and we can’t change the price even if we wanted too because corporate gets really pissy when we do. I’m my experience I don’t touch anything in that table because it more often than not isn’t salvageable. For hand tools about 90% of them have a lifetime warranty on them, we will return or replace them for any reason and when I say any reason I mean ANY. We one had this older gentleman that shopped at my store and I thing he owned and bought a set of every single icon tool we carried. When they were first introduced they all had a matte finish, well we ended up releasing most of the sets later with a glossy finish. I shit you not he brought in every single icon set he had and exchanged them out for all the new ones that had the gloss finish. It took forever but we did do it. We don’t need a return if you are just swapping out hand tools for another set, only if you are trying to outright return the. Also if you have a socket set or a ratchet wrench set for example and one somehow breaks. Just exchange the the entire set instead of just the piece that broke, it’s just easier for everyone if you do it that way. We really don’t like having to deal with a brand new set of tools with one missing piece missing just to toss a purple sticker on it and have to deal with it later. As far as the hand tools go you can’t really go wrong with any of them, all of them I barely see returned. Though if you want the little bit nicer ones I would go with the Quinn but the Pittsburgh usually hold up just as well. The only tools that i would stay away from that you haven’t already brought up are the air tools. I’ve never seen anything returned as much as those, absolute shit. Needlers, grinders, sanders are dog shit don’t get them. They have tried really hard to improve their product lines but the air tools have just been untouched. Great video.
I bought a air nailer. It worked for an hour. then nothng. Yep, ait tools are junk
Great comment, very appreciated🙏
Thanks for taking the time to share your insight!
Thanks for the extra information. As far as the air tools go, I look at it like if I need a specialty tool for a particular project. Then I know the cheaper brand isn't an heirloom type tool. so if I get a week out of it, and never need it again. it's better than spending twice as much for a name brand tool that will be used maby twice a year. and I don't have to deal with rental rates and hassles.
Dude i appreciate your honesty. Theres no better advice than the one given to you from a former/ex employee of the store you're gonna shop at. Thanks for the solid advice.. P.S. the air tools are dog shit there man. Lol
Tip suggestion: be polite, friendly, and genuinely likable when interacting with any staff member. This is a good idea in ANY store, but the folks at my local HF are particularly chill, happy people. In return, they give honest advice, tips, and can stretch some of the store policies. Kindness pays for itself~
Great advice!
Kindness is contagious and often leads to the recipient going the extra mile to helping you save money and having a positive influence on someone else's day. Win, win!
Truely the tip of life in general.
This is the advice for ANY physical store you go to. The nicer you are, the more likely people are going to bend the rules for you. If you go in full-bore Karen mode the only thing you will get in a restaurant is extra spit in your food.
My store in WV is filled with good dudes and sweetheart ladies that really make shopping there a GREAT experience!
As an aircraft structures & sheet metal mechanic, I normally want higher quality tools than what Harbor Freight offers. However, there's something about Harbor Freight that's addicting. When I go in, I _want_ to buy stuff, often stuff I'll never use! Maybe I'm a tool enthusiast? But Lowes tool section doesn't do this to me, or Home Depot, Northern Tools, not even aviation-specific stores like The Yard or Brown Tools have this effect. I've pondered this feeling I get at Harbor Freight but haven't figured it out. I think they have some secret going on that makes people want to empty their wallets there!
I concur...maybe the communists put something in that "China smell" coming from HF tools that create a sense of needing to buy something I don't need.
I believe it's the chemical smell that hits the brain, causing you to want the things you see. 😂
Agreed, it's the first thing that hits me when I enter the store. Like, literally hits me. Stayed away entirely in the early years for that reason alone. Only go now when in a pinch.
But, I do get the gotta empty my wallet syndrome everytime I walk through the tool section anywhere. Started way back at Sears in the waning "made in USA" days.
It is the psychological trickery with the prices and their return policies.
Essentially, they have cheap, cheaper, and cheapest items. That pricing structure hits all of our unconscious internal decision-making points. With those three-price points we can afford something. We know some of their items are basically disposable, but the price points make it acceptable. So we buy, even when we don't need it but we might need it someday... HFT does a great job of pricing for sales.
@@DelRounds YUP! I just spent several hundred on a beautiful, huge, orange U.S. General rollaway tool cabinet! Damn the sale price looked incredible! I did it! I would normally use a rollaway at work as I'm an aircraft structures mechanic, but my current job (Lockheed Martin working on F-35s) doesn't require employees to bring & use their own tools. I justified this awesome rollaway by thinking I'll be working on an airplane or a Datsun 240Z in my garage sometime in the next few years _so I freaking need it!_ I've grown out of my old Craftsman rollaway!
Former employee here, best time to check the dumpsters is if you can find a new store that's opening, we literally threw out tons of useful accessories and hardware for the floor model displays!! Always be sure to check local laws, never climb inside a dumpster, and never touch one's that are locked or behind a gate even if it's left open. Honesty is usually appreciated, getting the owners approval and rules goes along way, as well as cleaning up after your done. DON'T LEAVE A MESS BEHIND IT'S DISRESPECTFUL AND RUINS OPPORTUNITY FOR OTHERS!!
Good point.
What’s the best time that those generators go on sale or get a coupon?
One thing I can say about Harbor Freight is that you have to remember that the people who work there are people. Treating them right can make a world of difference. I'm always friendly with them when I go in for something and often joke with them (When our local store first opened I went in to see what they had, one associate asked if I needed help finding anything. I decided to have some fun... I asked where the pipe stretchers were. She didn't catch it and asked over the radio for a pipe stretcher. The manager heard this and decided to sit back and watch. This is where it got good... almost all of the employees were looking for a pipe stretcher before I broke and told the little gal to think about it... how do you stretch a pipe? It got a good laugh all around and i built a rapport with the employees there where we would joke around as friends when I went in. A few years ago when HF discontinued the big 60 gallon upright compressors they had the floor model marked down gradually from $999.99 to $599. I asked the manager, whom I'd gotten to know as I was a regular, how long he'd have to look at it before they had some room to work. (I'd already gone down with my trailer intending to buy it anyway). He said, let's take a look. He looked at the tag and asked if I'd do $300. Before I could answer, he offered to extend my ITC by another year. Needless to say, I was all over that and when the employees were helping me get it loaded and secured on my trailer he came out with a package of ratchet straps (on the house) and told the employees to make sure it was strapped down well and wouldn't go anywhere. I'm sure that the fact that I have spent a lot there helped too (I've bought a couple of the big toolboxes and a lot of tools to fill them), but I attribute a good share of it to my taking the time to be nice when I am in there.
Another time I was getting ready to buy a floor jack and an employee told me not to buy it unless I really needed it right then. He then went on to tell me that it was going on sale in two days and I could save on it then. I chose to wait and thanked him. When I went back to buy it, he even took it out to my pickup and loaded it for me.
Don't hesitate to ask the employees thoughts on a tool and tell them what you're wanting it for either. They don't work on commission so they aren't going to try to push one tool over another. They know what comes back most and won't steer you to something you'll have problems with. They generally aren't experts, but they normally are willing to help you in making a decision.
These are just a couple of examples of the great service I have gotten there (Including a very thoughtful card from the entire store staff when they found out I was fighting cancer... thanks guys, that meant more than I can possibly say). My point is though, remember that the employees there are people. They have good days and bad days too. It costs nothing to be nice and not have an attitude with them and make their day a little brighter and if you treat them right, they will do all they can to make your experience with the store a great one. It costs $6 to get a box of donuts where I live. I've dropped a couple of boxes off over time for their break room. Just general being nice on my part. That sort of thoughtfulness can go a long ways towards making their day a little brighter and if you can't afford a couple of bucks for a box of donuts, you really shouldn't be buying a bunch of new tools anyway.
Damn, you say that about pipe stretchers but if you go google "exhaust expander tool", you'll literally see a pipe stretcher 😆 I read that and went "uhhh yeah, one of those exhaust tools, what's the joke?" lol
Thanks for these Great experiences! I haven't had ONE yet...
Very true about being nice to people and you'll be treated nice. My father always said be nice to the people who handle your food and cut your hair!
@leeg4728 smart man
I've found HF employees to be awesome. I needed to make a huge purchase from areas all over the store during the pandemic, & the employees were great, helping me find each item, getting them up to the register, making sure I had coupons, getting stuff out to the vehicle & loaded, etc~ just everything! As a disabled person, who'd never been there before, they made it the greatest experience ever & earned my loyalty, not to mention the products have been great... Kudos HF!
Agreed,there are some mighty fine employees, and there are some who are just killing time till payday.LL&P
Totally agree
You must've been stealing from them during the pandemic
@@jamesslade64 he is disabled, you think he hid the stuff in his wheelchair? Im guessing you didnt mean steal in the literal sense.
Where did he say that he was in a Wheelchair? @@johnlucier5654
1, the purple tags are open box items and orange is clearance items.
2, Warranty - I have a lot of the Hercules 20V Brushless tools, including the reciprocating saw. (The Hercules Brushless have a 5 year warranty) After 5 months of using the saw hard, cutting steal oil tanks everyday, mine started making squealing noise & not cutting right. I stop by HF on my way home, put the see on the counter, asked for a warranty exchange. Clerk asked for my phone #, found the receipt, & told me to grab a new one from the shelf, scanned it, had me sign the warranty receipt, and put the door i went. All in less than 5 minutes, never even asked why.
@rickswoodham
I hear ya Mr. Thurogood.
That was 1wiskey, 1bourben and 1sawsall. Right😉
This is a great reason to use HF....although I haven't had warranty issues, many people say the same thing, getting a replacement tool for one that's broken is quick and easy and they don't hound you with questions, they simply replace it for you. Hercules right now I think has the longest warranty of any HF tool outside of Pittsburgh, Quinn, and Icon which have lifetime warranties. A 5 year warranty for a battery powered tool is pretty reasonable, I think the Hercules batteries have a 3 year warranty.
@wildbill23c The hercules warranty is the best power tool warranty, period, except for milwaukee, and you will pay a ton more for milwaukee.
@@waltschannel7465ridgid has a lifetime warranty. I used them for 8yrs roofing and always got mine fixed no questions asked.
When you make $8 an hr why would you care?
And, as a current cashier, I want to give a huge THANK YOU to all of you who give us a smile and a friendly conversation when you come through.
I work very hard to make each person feel welcome and happier when they come in. When I get a grump who refuses to be friendly, it saps so much out of me. But those of you who smile back - you make ALL the difference!
I always treat people who have to deal with the public all day as a part of my day. Someone who is important to me. Respect and a smile can be the difference between a perfect day and driving home angry.
Just remember, a lot of the grumpy customers are simply upset that their thing is broken, which forces them to go to where you are. Many of them would probably be lovely people if their day didn’t just fall apart around them.
Just know you’re helping someone every time, even if they’re grumpy. You might be the one who makes someone’s day survivable. hahah
The cashiers at HF are always friendly! Thank you!
I work in the public retail market (Kenworth trucks), so I know all too well what employees have to go through with their customers. I will always treat others with dignity and respect.
😁
Ok check it out Valerie. I have worked plenty of service, retail, restaurant etc. I, like yourself strived to make sure the customer was always satisfied. No matter how good you are at putting a smile on someone else's face, you will always, ALWAYS, get those people who are simply unhappy. When you see them enter the store you already know they are going to try to ruin your day. They carry it in their sleeve. They are unhappy people and their goal no matter how polite and nice you are to them is to wipe the smile off your face. They are unhappy so it kills them to see you happy, their only solution is to be an asshole in hopes you won't be smiley and bubbly and cheerful. This is the most important part. The absolute best thing you can do when one of the soul suckers come in is put on your cheesiest biggest smile and be overly nice and positive. It will piss them off so much. NOT TO ENCOURAGE NEGATIVITY! But I will tell you now, when you put on the super smile and stick to the cheerful OVERLY cheerful attitude, they will fume! They can't bring you down, fight their grumpiness with happiness. It will win every time. Trust me girl! I've used this tactic for over 25 years now and it never fails. It will actually make your fake smile real because you will see them try harder to upset you. TRUST ME, TRY IT! It's all about love my friend.
Haven't bought a ton of stuff from HF. But every time I've gone in over the years the employees have been helpful. And I usually find something else I need. Thank you for the tips!
I went to my local store and looking in the open/returned items, there was a Maddox wheel bearing press kit(complete). It was marked from $140(or so) down to $95 for being used. I seen the manager and I asked her, "are them prices set in stone, or are you open to offers?" She ask what I was thinking. I said "I'll give you $80 for that bearing press kit." She said "take it" without even giving it any thought...
And that kids is.. How I met your mother.
If you are like me.... you might walk out with something you do not think you needed.. Not always!
@@rbrown5518oh, so heard about my wife & HF ?😮
Former employee here, great tips and all legit! If I may add my 2 cents to this it would be: Dumpster diving is fine, but wait until after the dumpster has been emptied, we would toss stuff the next day so over the next week it would be covered up with actual trash to discourage dumpster diving. The extended warrantee is most defiantly worth it on heavily used or abused items such as the mid/upper tier hand tools, jacks, pneumatic tools, etc...If you know it will get beat up, get the warrantee. The purple tagged items are usually discontinued items and are incrementally marked down, meaning they are scanned once a month and may be marked down. If you see one have a cashier scan the price, it may be lower than what the tag says.
If you are signed up with your phone number at Harbor Freight and give them the number every time you check out, you would not need your receipt to do a return, they can look up purchases from your phone number.
yes, and if you're already getting the coupon emails from them, they now send you digital receipts after every purchase, so paper coupons aren't really needed anymore (I still keep mine, though). I've made purchases at HF and checked my email on my phone in the parking lot and the receipt email had already arrived in my inbox.
A lot of years ago, we had a house fire. I lost every tool I ever owned! So for about 20 years, I just did not mess with my vehicles. But, since Harbor Freight came to town, I got my old 56 Chevy out of the pasture, built a shop with a lift and have stocked it to the brim with HF tools!! THank you HF! If it were not for you, I would not be able to afford to restore my old car. :) :)
Go ahead and make the part 2. I learned a lot from part 1.
I've always enjoyed my shopping trips to Harbor Freight. I'm not a professional mechanic or tradesman, so a lot of what they offer is fine for my needs. I love my Daytona floor jack and my Pittsburgh impact sockets, among other things.
I am a wood worker. I don't work on my own cars, ever. About four years ago, I joined the ITC club for a year, however, most of the ITC discounts applied to auto work or metal work tools and I never bought enough wood working related products to recover my ITC membership fee. So now I just use coupons. I really am impressed by the Hercules line and will stick to those when possible. This was a great video and has terrific information worth saving.
Great tips here! I had such a good experience at Harbor Freight today. I’m a member and shop there all the time. Today I went in for a rolling tool bench that had been on sale. No one in Western MA or Connecticut had this item. I was so bummed because I really needed this and it was pretty much all I could afford.
The cashier said she could look up within 100 mi on her computer and found 1 . She called the store, and they saved it for me and I drove two hours down to get it. When I got down there they had my name on it and they were ready to load it in my car.
Both stores were so over the top nice, I just wanted to shout out East Springfield and Saugus MA stores.
Back about 10 years ago I went to harbor freight and was looking at an open box 21 gallon air compressor. They had it marked $110 down from $150 but they wanted me to take it bad and offered it for $55. I still use it all the time and has served me well.
I got one like that as well for $80 when they still had their real side walk sales. Got one of the shorter floor drill presses for about $80 as well. Just a few parts missing that I just made and it works great.
I got one too, but at retail price. Total screw over! Lasted about a year and burned out.
As a retired person I try too save money on everything I buy, and I have been aa Harbor Freight customer for years. I have never had a tool break and I don't buy their best just their regular tools. I have a mig welder that cost just 129.00 and it is great too have in the shop to repair my yard tools and equipment. Don't underestimate their quality.
Yes, please make a part two that was wonderful. You’re a real champ and expert at doing that video. Thank you.
Dave, I like your style, direct, to the point in a great easygoing style. Many TH-camrs could learn from you. Yes I would love to see part 2. Keep up the good work!
That is a great compliment. Thank you so much!
Part 2 is up now! th-cam.com/video/cezv-gDIiBk/w-d-xo.html
Dave thanks for the tips and thanks for just giving the facts!!!!! No stupid jokes, no satire no stupid memes just a great run down. You had a lot in there so anything in part 2 would be a must watch. I appreciate you making this with so much info. Worth the time to watch. THANK YOU!!!!
Part 2 is up now! th-cam.com/video/cezv-gDIiBk/w-d-xo.html Thanks for the compliment!
Dave need to put da fork down and hit da gym fo his heart gave out
agree 💯 percent.
On the dumpster diving issue.. I have on many, many occassions, checked my local HF dumpster and yielded a LOT of good items which worked fine and I think were victims of the "rental tool" scenario where someone bought the item, used it, brought it back claiming "it didn't work" and got their money back. Fuel Pressure test tool, wooden workbench, jewelers toolbox, Diesel fuel pressure test kit, shop presses, dollies, liquid siphoning tool, complete tap and die sets, (same dive, got metric AND SAE versions) and the list goes on and on. Things have been slim pickings lately, but I suspect that is just because so many people check the dumpster! Most definately have gotten thousands of dollars of stuff from their dumpster.
Very good video!! No idiotic music nor image flashes. Just Honest and friendly advice. You deserve an outstanding thumbs up.
I have bought different tools and other supplies from HF and I have noticed that they are improving the quality of their merchandise in the recent years. There are some tools worth to buy.
I like your honesty about not buying tools and then returning them when you're finished with the job. Good man 👍
Great video Dave. Side tip: allow them to email you your receipts that way they are just a search away. And as for the dumpsters - yes it is a thing - I returned a green house because the plastic was so thin it would have blown away even put up where I live - but I watched them roll it into the dumpster - box and all. (no I didn't even think of going back for it)
Part 2 please! I became a hater when the coupons went away and thought they were crazy to do so, but they proved me wrong. I now actually love them and go more often.
For me it’s almost Everytime I buy a big ticket thing I get a coupon within a day or so lol. Never fails
@@user-gx1uk4ur2l still have coupons. There on your phone. There is a app someone made makes it really convenient. Just scan whatever and it will search and pop up the coupon. Works really well. I got a 600$ motorcycle lift table for 368$ out the door after coupons.
I used to go like once a week. Now I haven't been in about 6 months
I used to go to Harbor Freight all the time when they sent out the coupon magazine, especially when they had the freebies coupons. I would brose through the magazine and find stuff that I thought that I might need in the future and go buy it to get the free item. No more, I only buy now when I need it, and I don't necessarily go to Harbor Freight to get it either. I will wait for sales at Lowes or Ace and get name brand tools if necessary. Harbor Freight left me when they did away with the coupon mag.
@@MtHockeySame here. I've been to harbor freight twice this year versus stopping by every month on my way home from work when they sent the catalogs with the coupons.
I have bought two air compressors from Harbor Freight both are portable units that are capable to air up semi truck tires without any problems at all both of these compressors are over 4 years old and work great .
I have a 29 gallon 2HP air compressor from HF, I think its around 8 years old, its belt driven and oil lubed....does a great job for home diy stuff. I wouldn't say its great, but it works....the new version has a dual voltage motor, but slightly less HP. For what I do, this one works just fine. Airing up tires, running air tools occasionally, etc. Would I buy it for a dedicated commercial shop compressor, absolutely not LOL. But, for home use, its great.
I dod the same I bought an air compressor for my dodge 3500 for 1/3 the price of Amazon. It's been two years and it still works great.
I used to have a lot of success at Harbor freight on the scratch and then type stuff. But the local stores in my area have moved away from that model. Because it was getting so common it discouraged people from buying their new merchandise. The other problem with dumpster diving is although it is legal, the harbor freight stores in my area locked down their dumpsters, and so it is not possible. Because of the homeless problems in the big cities we have around here, they also discourage it because they don't want people getting hurt dumpster diving.
I gotta say, I went back and forth for a long time before ever purchasing from Harbor Freight because of all of the mixed reviews. I finally decided to try it out with something where quality would be instantly obvious on delivery: a new tool belt. WOW! It is such high quality, and was so cheap that I felt like I stole it. After watching your video (and realizing they just opened one about 45min away) I can say with certainty that I'll be buying regularly. Thanks for the info! Great stuff and well laid out. Just subscribed and I look forward to more of your videos.
Big fan of HF. One tip I have is to go online and before buying something read all the reviews on what you are buying. I have found them to be more "genuine" as opposed to companies like Amazon reviews. Something else is when I get home I always scan my receipts and put them in a file.
The part about the barcodes only is something I didn't know. I will from here on out always be snapping pics of my coupons and scanning to electronically file my receipts (also a great idea). I hate trying to keep track of the paper as its often just shoved into my pocket, and so many places today don't even need one.
sign up for online account, if you provide phone number linked to it at checkout, you'll have receipt emailed to you
@@wildbill6976 thanks for the info, appreciate it!
some reviews are not posted I had an air compressor die after 18 months I tried twice to.write a review but the marketing dept.sgut me down my review was thoughtful and respectful etc etc
ITC member here. Love shopping at Harbor freight. Very informative video. I bought a Vulcan Protig 205 back in April w/ the extended warranty. No matter what I did I couldn't get it to weld correctly. So I boxed it back up and returned it. I had the receipt and they offered to upgrade at no extra charge. I swapped it for the same model and the extended warranty restarted on that date even though I'd had it for several months. Very friendly and helpful employees.
Part 2 video would be great.
I do the extended warranty on high dollar items, and have yet to use it on any of the stuff I've bought, but it brings a piece of mind I guess having a couple years of warranty in case something does fail...but typically that will happen within the first use or shortly thereafter. Out of all the HF stuff I've bought I have had 2 tools fail, one was a drill bit sharpener, the other was a belt sander...both failed the first time I tried to use them, in the trash they went...wasn't worth the gas to drive 35 miles back to the store to exchange them.
I have the ITC membership as well, bought a Titanium multi-process welder and saved enough to pay for the ITC membership for 2 years LOL.
Thanks for the comments! Part 2 is up now! th-cam.com/video/cezv-gDIiBk/w-d-xo.html
I think their “thin” tarps are great. They make great “wheelbarrows” for leaves and grass clippings. I have been trying to wear one out for about 3 seasons now. Have a larger on that I cut halfway through to lay around bushes and trees when trimming.
A lot of the cheaper stuff, I consider single or limited use. I don’t see it now, but they used to have an electric paint sprayer. With coupon it was around $20. Used it to stain a fence. Then it went into the trash. Why would I even try to clean it, especially when I didn’t expect it to have a very long life expectancy.
Used mine for a leaf taxi today.
Odd fashion but that works
Had the same sprayer, was a great deal as a single use/project item. Over the years I've bought a couple of them. The last one I actually saved and cleaned out.
Yep, I keep several tarps on hand. Had a huge years-old one that was real raggedy but still usable. Offered it to the roofer next door for catching roofing scraps.
all box store thin tarps are crap; canvas tarps are the only ones any count for long term usage
I purchased a roll pin set about 6 months ago. I finally needed a 5/16" x 2" roll pin so I got out my set, found the 5/16" inserted the roll pin in the hole and it fell straight through onto the ground! I got my calipers and measured all the 5/16" roll pins. They averaged .303" to .306" diameter, 5/16" is .3125" and they should have been approximately. 010" over .3125" or .3225" diameter max! The manager said I needed to call the corporate office myself because the corporate office didn't listed to employees, only to customers!
My HF tip... don't forget you can't get parts. They exchange items, but if you just bust a thing, HF won't be providing parts. So, here's the tip: a lot of this stuff is the same as other tool stores. I had a 10k jack combo set...the one with the ram and all kinds of bars and ends for pushing and pulling. I broke the 90 degree end. The EXACT same jack kit was sold by northern tool and they DO sell spare parts. Voila..new end was an exact match. Yeah!
The as is table is great. Recently my local HF had a tile saw priced around $110, down from $190. At checkout I applied a 40% off coupon and got it for $65. Got it home and it worked fine with no missing parts. It hadn't even been used. It's the best buy I've made at HF so far.
I'm a big-time HF customer, and I find most of their coupons won't allow further reductions on clearance or returned or damaged items. I shop HF in the northern middle Tennessee, southern middle Kentucky areas, and they won't allow coupons to further reduce these items. Anyway, who wants a set of socket wrenches that's missing the most used couple of sockets; not me?
@@markjennette909 I was surprised they applied the 40% off coupon to the saw. I wasn't expecting them to, but figured it was worth a shot. I was going to buy it anyway.
Never seen 40 percent off coupon
Made in China for $10. So they still made a decent profit on it.
My experience with the as is stuff is that it's not a steep enough discount to justify the no warranty, potential for missing parts, and often if you can wait for a coupon that's a better deal
Very precise and helpful. I will feel 100% more empowered the next time I shop HF. Thanks so much for getting the background information from former/current employees. The clear pictures of the pricing and coupons are great. I would love to hear more of the tips you have.
Thanks! I'm glad you found it useful! I'm working on the part 2 now.
sus
Part 2 is up now! th-cam.com/video/cezv-gDIiBk/w-d-xo.html
Ive had an employee apply a one item coupon discount to the entire transaction. They did without me asking. That was really cool of them 👍
Former employee, first off, I've never had a coworker or another store employee that wasn't willing to help a customer out. Like the opposite of upselling. Yes they will always offer the inside track club or the warranty but I've lost count of the amount of times I've been given or seen people given upon discounts when they didn't have one, directed to the cheaper tool to just get a weekend job done. It's full of people that just tend to help out.
If what you want isn't on the floor, always ask if they have it in the back, especially on Thursdays (Thursday morning was new truck day at 2 of the stores I worked at). It takes a while to pull all that stuff to the sales floor especially with the skinny aisles of the store.
Also you can ask if there are any damaged items in back. As one of the guys who had to repallet that's stuff to send back, we loved to get rid of it in the easiest means necessary (to a customer) because having to move it around the warehouse until the return truck stopped by was always a pita...
Part two would be awesome!
1 - For anybody looking at ITC, they offer 1 year for $29.99 or 2 year for $44.99. (Not sure why that was skipped?)
2 - You can still use regular coupons when you have an ITC account. Whenever they have coupons like "5 items - 30% off $10 or less" for non-ITC and "5 items - 30% off $20 or less" for ITC going at the same time, you can deny telling them your number to use the standard coupon. Then follow up with another transaction using your ITC in the same trip and place in line. Just need to mention your check-out will be more than one transaction and which items on what receipt.
3 - Always double check what coupons got applied and where. The cashiers are human too and make mistakes sometimes. I got double charged for a battery charger and had to "return" the item (I didn't even leave with). Super chill guy, honest mistake.
You can see part 2 here: th-cam.com/video/cezv-gDIiBk/w-d-xo.html
Great tips, btw!
Good job. Very helpful information and so refreshing to find a tool guy who just gets to the point and delivers the information without trying to act cute or crack stupid jokes. I'm going to check out your other videos just for that reason alone! Please do make a part 2!
Part 2 is up now! th-cam.com/video/cezv-gDIiBk/w-d-xo.html
Thank you so much for the compliment!
I first started shopping at a HF store in the early/mid 90's near where my best friend lived at the time, about 20 miles from my house. Bought what they sold at the time which was mostly simple hand tools, a floor jack for my cars, hand trolly, that sort of stuff. And most of it I still use to this day.
That's awesome. The first time I went to a Harbor Freight was back in 2015. There wasn't one near me before then.
As your newest subscriber, as of this moment. I appreciated this video on Harbor Freight. They’ve certainly improved dramatically on their quality of the past few years. Hard to beat their prices. Inside track club is definitely worth it in my opinion. Paid for itself in 3 visits to the store. Plus I’ve acquired enough free buckets that everyone is getting one for Christmas!!
Thanks for the video and would love to see more
I am the newest at this moment. lol
@@shakahkahableI am newest at the moment!
I unsubscribed and resubscribed just now to be the newest. Try again folks lol
My best deal so far has been a $100 Hercules 13 amp angle grinder which was on sale for much less and I bought it using a no restrictions coupon. I got it for $39.
I'd have to say that the Inside Track membership cost has paid for itself at least four or five times this year for my purchases.
I must be pretty smart because I've been using most all of your suggestions having figured it out for myself...except the dumpster diving.
Would love to see a part 2 . I love harbor freight and recently found out that the managers have the power to offer you items returned or sold as is at a lot lower of a price. And I love the track membership. They always tell me things like “ oh come in this weekend because of your membership status you can just walk in and get this, this or even this! No purchase required. What other stores do that ? Just happened onto your video . I loved it ! Was not overly long but full of helpful tips . Thanks 👍
Nice tips! Would definitely like to see episode 2. Also, I now get ‘Manager’s because we miss you’ 25% off coupon about once every two weeks, ever since I put the Apex winch in my wish list. Now I always keep something higher priced in there and they keep the coupons coming.
The staff are indeed helpful. The only product which was helpful were the plastic tarps. A pair of sound protectors were so small they barely covered the outside of my ears. I can find no valid reason to shop there. A Fool's Paradise.
@@MakerBoyOldBoyyou must not work on cars then. If you’re compression testing a car you’re not gonna spend hundreds for a snap on version. If you need a slide hammer for your pilot bushing you’re gonna go to harbor freight. If you’re buying parts trays, break clean, shop towels or any specialty car tool that you don’t use very often you’re gonna go to harbor freight.
The only good stuff at harbor freight is hand tools, disposable stuff, specialty tools and air tools. Also their boxes are amazing, I’ve never met a mechanic in my life who didn’t have a US general box or roll cart even if it’s just a secondary box to their massive snap on box.
I got the "we miss you" 25% off no exclusions coupons before as well. I had been planning to buy an air compressor, found the one I wanted at my local HF (on clearance, no less) and was able to pay about $200 less than normal price. Score!
Thanks for your comment! Genius tip! Part two is up now! th-cam.com/video/cezv-gDIiBk/w-d-xo.html
GREAT content and tips. I would like to see a Part Two very much. Thank you for your efforts in providing the content that you do!
Thank you. The response has been great so far. I'll start working on a part 2!
Part 2 is up now! th-cam.com/video/cezv-gDIiBk/w-d-xo.html
The amount of research for this video is absolutely incredible. Respect. Much appreciated. Subd!
I’m building a pressure washing trailer, so I opened a Harbor Freight credit account, and caught a $50 off coupon on a Predator 459 engine, and used my 10% discount on my entire first purchase. I bought the Predator engine and a Predator 1400w generator, and saved around $100. So far I’ve been pretty happy with them.
All excellent, helpful, info. Glad that you took the time to interview resources available to you...past employees. Thanks!
Glad it was helpful!
Yes! Part 2 would be great. I'm a big HF fan, especially since they just built a brand new store 15 minutes from my house, and I'm learning new things through your video.
I'm glad you found it useful! Part 2 is up now! th-cam.com/video/cezv-gDIiBk/w-d-xo.html
My only suggestion on coupons is to watch them and track the items you want most. In the case of a tool box that was couponed for $219, also was couponed down to $199. So track coupon rates. Secondly- always consider opening a credit card as this takes an additional 10% off the first purchase. Would be great to pair this up with a 20% off coupon for a US General or Icon tool chest. Great savings their too.
Ooh, I can help you out, with the dumpster diving laws. I was just researching it. Dumpster diving is legal in all 50 states.Trespassing is NOT legal, however! If there are "No Trespassing" signs, or if the dumpster is locked, or it is enclosed behind a fence, wall, or gate, you are no longer dumpster diving, you are trespassing and can get in a lot of trouble. Here's the run-down on the law: A landmark US Supreme Court case in 1988 (California vs. Greenwood), ruled that if a company or a person has discarded anything in a public place, they have abandoned their ownership rights. Hence, they can’t file a complaint against anyone who’s taken anything from a public dumping place.
Most states have affirmed that ruling in state law. Just a tip from a retired paralegal! Great info on your channel - I'm really enjoying the content.
Thank you so much for lending your expertise! Great info!
@@DIYwithDave You're welcome 😊
What about recycling bins on the street? Homeless people always come by every week early on pickup day and take all the bottles and cans for themselves. 😮
@@creativity.studio4967 Yes, recycling bins are treated the same as dumpsters under the law. If they're next to someone's house or garage, they're off-limits. Once they're put out on the curb of a public street, the dumpster laws apply. It shouldn't matter to the homeowners, the cans and bottles are being promptly recycled 🤔Who knows? It may even be slightly more efficient than the public service.
@lindacgrace2973 - But our tax dollars are being offset by the income it gets from.those recyclables ♻️. If the homeless take them, that's taking away from out tax dollars
My favorite HF tip is to research a needed tool in the customer review section of their website. Excluding the top and bottom few ("Best in the universe," "pure garbage, don't buy"), one can get a feel for the usefulness and/or durability of a certain tool. Also, some buyers list hacks or tips to make the tool work better. This has helped me many times as I decide if a certain item is worth buying. Sometimes a take a chance on a cheapo item to try it out, or see if it's something I would use again and again. I have some HF tools that have outlasted or outperformed much more expensive name brands!
I picked up a 1195lb towing trailer $389 with a $130 off coupon so happy I did good enough for me towing fishing kayaks . I also heard from other reviews they last 10 years with proper maintenance like regrease the hub wheel bearings . The hardware bolts and screws are cheap are prone to rust so a few bottles rust proof paint should take care of it😊
You have to be older to know this, but HF started out as a liquidator of damaged and distressed merchandise coming off West Coast ships from Asia. They eventually concentrated more on machinery and tools, but their biggest boost was the sourcing of regular tool lines just when Sears went away. Their early reputation was tarnished by offering whatever China made for them, but now they're big enough to commission their own lines and specs. The limited quality in the lower lines is deliberate. Long ago Black and Decker did a survey and found the average homeowner uses a drill for a total of 20 minutes over their lifetime. That's when B&D went plastic everything.
I remember those old days, and they deserved the terrible reputation they got. That was lonnnng ago, though, and they have some really great tools these days. None of mine have died, even with some abuse.
My first drill was a black and decker drill i bought in 1980 . It was $19.99 at T.S.S . It was plastic , but it was a good tool. All drills including sears had alot of plastic on them at that time. It was the quality of the . motor that counted. Im a home owner, and the bigger my house got the more i used the tools. Ryobi, Milwaukee, bosch. All owned bybthe same company and the lower end stuff is sold at home depot to the homeowner.
Very interesting.
I had heard that the expected life of the original Black and Decker drill was only about 20 minutes. But because the average homeowner only used it so infrequently it lasted a lifetime for him. Now my cordless tools last longer on a single charge. 🤷
Me too. Back in the 80s.
I’ve never had any issue with my HF power tools. due to their price point, I never was as diligent in taking care of them, but they’ve endured regardless.
While I probably wouldn’t recommend them for commercial use, they’re definitely more than enough for household diy
I'm a big fan of HF. On top of the staff being really nice, I actually was able to pay for my membership with only a couple of purchases. Clamps and speed squares at a fraction of the price of the orange or blue stores. Same with tarps and drop cloths. Their little Dremel knock offs were affordable enough to buy a couple so I don't have to change bits as often.
So the best thing when buying tools is check the reviews. The reviews are generally spot on
Thank you Sr.
Very useful info.
No trashy graphics or crazy effects or any of the Photoshop madness: just 100% useful info. Great! Thank you! Thumbs up 👍🏻 !
Yes. I bought a large tool set and the discount was so significant by joining that i basically got inside track for free and saved about 5 bucks as well over the standard price. So by signing up for the club i saved only 5 dallars at that time but got the club for a year
Yes, wait till you want to buy a big ticket item before you join the club membership. I'm a Harbor Freight club member maybe 1 year out of 3. P.S. Well done Dave.
My son has two storage lockers full of dumpster diving treasure. Alot of it from Harbor Freight. They were the place that got him hooked on dumpster diving. I cant get him to stop!
Yeah, part 2 please, good stuff, bro.
You can see part 2 here: th-cam.com/video/cezv-gDIiBk/w-d-xo.html
Thank you for sharing. I have only had to return 2 items for replacement. I have an inside track club membership, love it, has well paid for itself. Dumpster diving will have to check out. Everyone stay safe, warm, happy and healthy. From Henrico County Virginia.
Air compressors and pressure washers were the 2 items I saw returned a few times. That was years ago. I used to go quite often, but I grew less concerned about price and more concerned about where the tool was mfd. Ex: I just purchased a few Channellock pliers - Made in America and probably double the HF price from something comparable. I like that they typically have a good - better - best option for many of their tools. I just wish that they would try to source more tools in the USA and charge accordingly. It is def a great option for that tool you expect to use rarely (if ever).
Irish tradesman here. I avoid all Chinese made tools and buy tools made in Western countries. Buying Chinese is slitting your own throat.
Good, Better, Best, old Sears M.O.
7 years ago I bought a 1 1/2 ton Pittsburgh low profile floor jack. 70 lbs of steel, still works today. Part 2 please.
Part 2 is up now! th-cam.com/video/cezv-gDIiBk/w-d-xo.html
I’m a previous HFT employee. We never threw away anything. Instead, our “scratch-and-dent tools” were sold at the parking lot sales, and you can haggle with the managers. I can’t advise checking the dumpsters out back (unless you’re already there for some reason….)
I have checked pretty much every days of the week and have found nothing not much has been thrown away in that dumpster just store trash pretty much the recycle dumpster is usually full so I know where to get boxes at least ...
So there isnt any time to chech like after a Certain Big Sale or Inventory reduction ?
I bought a Harbor Freight Daytona 3 ton floor jack about 5 years ago for $116 delivered to my front door. It is AWESOME. We had one where I used to work and 15 guys beat the hell out of it and it would not die, thing has been lifting pickup trucks now for about 8 years
I’ve gotten tons of freebies from the dumpster that had little to nothing wrong with them. I always check the dumpster on every visit!!
Dave, please do a part 2. Thank you for the Tips.
Thanks for watching! Part 2 is up now! th-cam.com/video/cezv-gDIiBk/w-d-xo.html
Regarding tip 25. If you notice the purple tags, sometimes you will see a purple tag on top of another purple tag. The manager at my harbor freight told me they will go up to three purple tags as the price gets lower. After the third purple tag they dispose of the tool. So if you see three purple tags stuck together, that is definitely the final price
I’ve had great experience with HF employees. Once I found a heavily discounted electric wrench, I wanted to buy but the employees couldn’t find a charger for the batteries. I came again a few days later and they actually remembered me, said they found the missing charger and asked if I was still interested as it was still unsold. I definitely was, and they also gave me a free extra battery for it that was out of box. I use the tool all the time on my car!
Regarding dumpster diving for discarded items, here in southern California. A few cities had ordinances that said trash in receptacles was city property. This was done mainly to thwart recyclers from taking everything out of the recycle bin that a person put on the street. I don’t see this getting enforced much. Huntington Beach people put old items at the curb and it’s usually gone by the end of the day because there is a constant flow of people in trucks cruising for metal or other recyclable stuff. Once I found a beautiful shop vac in a dumpster that someone had thrown away, simply because they had vacuumed up a bunch of gross food in the store and didn’t want to empty it or clean it out. I took it home, power washed it in 10 minutes inside and out and still have that high-end shop vac 10 years later.
Thanks, and yes please do a part 2. ITC member here, and it paid for itself the day I signed up for it, because I needed so much stuff and the discounts are often pretty steep.
Part 2 is up now! th-cam.com/video/cezv-gDIiBk/w-d-xo.html
One thing i found with HF is that the "as is" table is not always the best price. Found a 1/2 air impact marked on one not too long ago at $68.99. After wandering around the store for a few minutes i stumbled across the same exact tool new in box on clearance shelf in the back of the store for $59.99. same tool, new for cheaper. Always be sure to be thorough when bargain hunting. Also, most retail stores have 2 dumpsters, one for trash and one for recycling. It appears the the ones you took pictures of are for recycling. Try the smaller dumpster next to it. Most stores have a larger recycling dumpster due to the amount of boxes and such. Also check enclosures, fenced in areas and corrals nearby if there are ones. They're usually a bit of a catch-all for discarded larger products
ask Mike the scavenger 🤪
All that will get you cop checked…. Do you really want to try to explain? Who needs that smoke?
"Free rental" is a common problem in retail. I worked at an office supply store and we once had two women buy 20 8' plastic folding tables on a Friday and they returned all 20 for a full refund on Monday. One of the employees overheard them talking about their family reunion that weekend.
Lol. That’s crazy
A few years ago I seen a woman returning 10 carpet driers (air movers) at home depot two days after a terrible storm in Dallas.
Clearly the table ladies were just theives
Dumpster digging at harbor freight is key. Have gotten a lot of awesome items. For example: Concrete Mixer, torque wrenches x5, tap and die set, tire changer, ball joint press x2, dollies x7, foldable truck, 5" table vice, ratchets, wrenches, caster wheels, and several other items.
One time I was in the market for the $5-600 toolbox. When I went to harbor freight there was one of the $1000 toolboxes sitting to the side with a purple $480 tag on it. I asked about it and they said that it accidentally got dropped off the truck when they were loading it. It literally had 2 small dents at the top on the front and that was it. It still functioned perfectly fine. So I used my members card and a little negotiation and got it for $450 out the door! Over half off! Years later I still have it and it still works perfectly fine.
Great and very informative video, Dave! Although I've been a longtime and loyal customer at Harbor Freight, I'm always happy about learning something new. As an example, whenever purchasing anything that's pricey, such as a lawnmower, you really need to do your 'homework', and always look at the 'Big Picture'. Last spring I decided to purchase a power rotary mower, and at first, I almost bought it at Harbor Freight. But after adding up the costs of everything, and comparing it to a mower at Costco, it turned out to be a No-Brainer, since the HF version did NOT include the batteries or the charger, which would have cost me an ADDITIONAL $126 MORE than the Costco unit, which were included. Timing was everything, as the Costco mower was on sale for a short time, with $100 off! Thanks again, for your stellar video!
Thanks for watching!
I agree with you! If you are a construction person or use your tools for a living, perhaps stay clear of some HR items. Example: I bought a HF reciprocating saw in 2010 for $17 to keep at the deer camp. It is used like maybe 40Xs per year to cut through pelvic bones, limbs and necks. Today 2024, still a charm with same blade. I know for sure if we used it daily to cut through 2 X 4"s it would not be alive today. For your average DYI, HF is the way to go but do not complain. I once needed a concrete hammer drill to drive some anchors for home project. HF product was working but it was a struggle. My neighbor heard the cursing and came over with his high end tool. It was like busting butter. So easy. There was or more expensive Impact drills from HF but I picked the cheapest one. The drill I purchased is fine going into mortar. Concrete was a struggle. Hand tools, grinding tools, cut off wheels and cut off machines are awesome from HF. As you said, careful on the power tools and do not complain.
Really good tips man! I love going to HF and searching for deals. You earned a new subscriber 😊 looking forward to part 2!
Thanks! Part 2 is up now! th-cam.com/video/cezv-gDIiBk/w-d-xo.html
I will say I have never watched a video that gave me better advice about a store that I tend to purchase from. Dave a "tip of the hat you" to you sir. Well thought out presentation. I never heard a sentence that did not have my attention. Yes I subscribed. Thanks Dave.
Wow, what a compliment. Thank you! You can check out part 2 here: th-cam.com/video/cezv-gDIiBk/w-d-xo.html
I can vouch that the insider track club is 100% WORTH IT. Especially if you are just building up your toolkit. My friends and I have saved actual hundreds of dollars this year alone on sales through the track club.
Yes, I think Part 2 would be fun to see and will educate us on how HF operates. And if it saves us money all the more reason to do a Part 2. Thank You.
I just did deep dive on TH-cam regards HF...All your info is there; the good the bad the ugly.
Thanks for watching! Part 2 is up now! th-cam.com/video/cezv-gDIiBk/w-d-xo.html
Always haggle with them on the as is stuff! Especially if you're a regular like me. My store has hooked me up pretty good before. I was keeping an eye on a 1/4 extended reach Hercules cordless ratchet (Somewhere around $100 new) that had been sitting on the table for a while. Eventually I haggled with them and got it for like $23.
A couple of corrections, orange sticker as is merchandise are non negotiable per company policy- now the purple open box sticker merchandise is up to the manager to reduce . Secondly I strongly do not encourage the use of old coupons with no expiration dates from 3rd party sites. Our registers will decline them 99% of the time.
I love shopping there. Most of the stuff is good and good value. I got an older style motorcycle jack for 119.00. This thing is solid and raises my Goldwing NO ISSUES. My garage is loaded with HF tools. The place is never crazy busy.
As for the purple tags, I have seen the 'open box' purple tagged items sold with extra perks that if you are ITC member you get an additional percentage off. I bought the ITC membership so I could get the scaffolding on sale for $30 off. It paid for itself.
You don't necessarily have to keep your paper receipt to return an item at Harbor Freight. As long as you have an email address on file with them, they will email you a digital receipt anytime you make a purchase, and that email will have the exact same barcode as your paper receipt. So if you lose your physical receipt and need to return something, you can pull up the digital receipt on your phone and they can use it to do the return.
Our store actually encourages this and does not automatically give you a paper receipt, but do ask if you'd like one.
My hobby is woodworking. I have a few HF tools. I found your video very helpful, thanks!
Thanks for watching! I'm glad you found it useful!
I Always Have Used Craftsman. I Now Use Harbor Freight . I Thought The Tools May Be Crappy But I Took A Chance And I Love Them. I Will Have These On My Work Van Now. 😊
yep, more tips welcome! The power tools I've bought got seriously tested and powered through flying colors. The only tools that haven't been 100% have been the "el cheepo" screw drivers and small pliers: I bought them knowing this and they've done their lite weight jobs just fine.
A few years ago I purchased a small drill press. When I was at the counter the cashier kept telling me that I needed to purchase the extended warranty. I tried to refuse but he insisted. Finally, he showed me the price with the warranty was lower than without.
how was that possible?
I’ve had to use the warranty replacement on my inverter. Works seamlessly. Note: you can pay for the replacement warranty on the new one and get a fresh start.
My problem with the warranty is paying for a 2 year extended warranty for example. If the item is defective at 6 months, your warranty ends when you return the item. I suppose a similar work around to the "Tool Rental'' idea would be to simply buy a replacement and take the defective item back with the new receipt.
I've had success with dumpster diving. I don't do it routinely, but will check one out if I'm there.
For instance, went to Tractor Supply to fill propane cylinders. Went to their dumpster to get rid of some trash in the jeep. Pulled out a chainsaw that was returned for throwing chains (said so on the tag). $400 chain saw that just needed a chain. I imagine it was a 'weekend rental' kind of deal.
I have had great experiences with HF... Example: We got 2 nice tile saws and bought insurance... we were not only able to return to get a new one but also were able to get a better model that was a newer model two years later... Encouraged by the employees... now the tile saw blades weren't good... I also got the large concrete mixer and it has been great and well worth it... Some paint brushes are nice too and less than half what you pay at Home Depot... I got a mud mixer that burnt up 2 times real quick and I just returned it with no hassle... they didn't ask for a receipt just my phone number for them to look up the receipt... I find their return policy to be the best asset as it's no risk for me to try a tool...
I DID work at harbor freight. The best thing I can say (no matter what anyone says) harbor freight tools are for RESIDENTIAL use ONLY, commercial use , the tools always fail
My wife and I bought their floor nailer about 15 years ago. We were putting in hardwood floors in our house. We ended up using it to replace 5 floors over the years, just take care of your tools and they will last. last.
Yes, great advice. But 15 years 6 flooring jobs is not very much work on the tool. Now if you said we use twice a week for flooring jobs for 15 years then that would be awesome.
Sears tools craftsman closing down changed a lot
Craftsman is made in Taiwan now.