I agree on the Icon vs Snap-On. I have a somewhat related story. Our shop foreman came to me one day wanting a P.O. to give to a "truck tool supplier" for 12 of their 5 drawer carts. I immediately asked if he'd looked at the 5 drawer cart HF has, nope. I pulled it up online and explained how the tops of the drawers are hemmed or rolled over. I told him, I have a 41" MAC Racing box I've had at least 25 years. I bought it at a pawn shop, for 1200.00. That said I told him the top edges of all of my drawers are not hemmed over. On the bottom the top drawer is 38" long, 16" front to back & 3 1/2" deep. I keep all my sockets, ratchets, extensions etc in it. It has 1 slide on each side. Look at HF boxes they'd have 2 slides on each side. The HF drawers with 2 sides may be a bit deeper, but not by much. He drove up to HF and came back with what he could fit in the back of his truck. When it comes to the Icon boxes, I will put them up against a truck box, take your pick all day long. Im retired but if I were pulling wrenches in a shop, I'd buy the Icon 73" roller cabinet with the associated top box all day long. I know it only 25" front to back, but that's ok. I don't need every tool ever made, just enough to do the job. I am not intending to tick off any truck box fans. I just remember the guys rolling into the lot and realizing their tool boxes cost more than their vehicles. I don't mean to tick off any truck box faithful, it's just my 4¢ worth adjusted for inflation. Merry Christmas everybody!
The last craftsman tools I bought, I got from K Mart after Sears closed. I bought 2 sae wrench sets and 2 metric wrench sets but to get the lifetime warranty, I had to pay for it.
Just gotta say, your presentations are first rate. Your content is super helpful, but I'm very impressed with your delivery. Smooth, easy to listen, well prepared, and informative. Keep it up!
Appreciate the explicit advice to a) be nice to their employees; and b) don't freaking steal. My nephew was an employee at a HF and he told me that if you were to fill up your cart with expensive stuff and walk out they'd been told NOT to physically stop you -- and I had to explain that yes, that's actually store management taking care of their employees (and themselves along the way). But I shop a lot at my local HF, and I've had the best customer service there compared to the other places in town to buy tools (looking at you, orange tool hut). Be nice to them. Oh, and the Insider membership -- great idea to have them look up the savings, but I honestly don't need to do that to know it's very much worth it. I'm filling up stockings this Christmas with many "free" things I've gotten just because I visited the store with that membership -- some I had to buy something to get, and some you get just for walking in. Plus I just bought my first earth auger for way cheaper than even anyone on Amazon because of a Black Friday Members sale plus other savings. That's probably the best $30 I've spent all year.
The BEST "tool" i purchased at Harbor Freight, by far was the 1,700 lb trailer... I bought it 13 years ago... It had been smashed into by 3 different people... My Wife tried to back it up with her SUV and tweaked the neck... Last year I tore off all of the old wood... And I removed the surface rust... I took everything back apart... And I used Harbor Freight's flux core welder and their self dimming helmet to weld the trailer... (Also a FANTASTIC DEAL!) I also received a notice several years ago about a recall for the Harbor Freight trailer lights... They sent me a FREE light kit that I never took the time to install... I finally took the time to install them... I used the plastic wire coverings from Harbor Freight with great and professional looking results... I also moved the license plate light from the side to the rear of the trailer because I got tired of hitting my shins on it! The last thing I checked on the trailer was the axle... And it was a GOOD thing I did! The bearings were completely fried... I could not find replacements anywhere, but was able to find bearings and hubs from eTrailer. (I had to do some machining, but it works fine) New tires were also in order... I kept one of the old tires and wheels and made a spare tire bracket between the 1st and 2nd Sections under the frame... Oh.. The red paint faded to pinkish, so I also painted it Forest Green... I bought it for $200 13 years ago... Hauled a BUNCH of stuff, using it to move twice... And I put $300 into it last year... Yeah, it's been a GREAT tool...
HF has improved *a lot* in the last several years. With brands like Icon and Hercules, I hope they give the “top tier” tools manufacturers a run for their money.
One more comment. Your advice on being nice to the employees is VERY helpful. I’m treated great at the store and I love it. All it takes is being nice!
I mean. That is true in all aspects of society and overall interpersonal communication. Try to be a nice and decent human being in all aspects of life, not just while tool shopping.
Yes, this should be how one relates to everyone they meet. The problem is most feel they are better than the next person, their time is more precious than the next person...I don't think so! Just because you can build a Motor from the block up, doesn't mean you can bake a cake, plant a vegetable garden, build a shed or use a cash register! I know a guy who can build a motor, fix machines, paint a car, but can't spell to save his life or use a keyboard...so one may be better in some things, but not all things, so the one thing you can be better at than most, is SMILING and being NICE!
Not only do you feel better about yourself by being nice to people. It the best strategy in getting your way. Nice is an attitude that is seperate from what you are asking for. Use it.
I live in Oklahoma and I am a veteran. You are correct about getting the sales tax exempted but this only applies to veterans that have 100% disability from the VA and it is a state wide benefit for use in all stores including websites like Amazon.
I live on a fixed income I'm 67 years old And Harbor fridge is right up my alley. I had one problem in the last ten Years and they took care of it right away. At no charge to me. I was very impressed with their way of doing their business. Taking care of their business and taking care of their customers. I love Harbor freight I don't care what anybody says Harbor freights the best.
I purchased a generator and warranty. About a year later walked back in with the fluids drained and upgraded to a bigger generator. Had the receipt. The process was pretty quick and simple. Thank you for your videos Dave!
I have a warrior drill that I purchased for a large construction project. I used the crap out of that thing and abused it on regular occasions. I even left it outside one time and it received 4 inches of rain right on top of it and still works three years later.
Right on! I bought two of the older 18v model four or five years ago for general around the house and hobby workworking use. They are great general purpose drills, the batteries are good and they can take a lot of hard licks.
"Tool Rental" Lowes and Home Depot used to get hit with chain saw and generator returns after every big storm. They changed their return policy on those items as a result. I don't do that, but obviously there are people who will. Inside Track member for many years and I have ton of HF stuff as I run two businesses which use tools.
You’re an outstanding communicator. About ten years ago I returned a low end floor jack that was two years old. Never used, and I treated the cashier professionally, told the truth, had my receipt and to my surprised they replaced it which I was thankful for and from that instance forward I was hooked. I will also say it’s the only item I’ve ever returned. I’ve always bought very high end tools my entire life but I’ve found harbor freight to be a great legitimate solution for my needs.
I bought a generator from Harbor Freight that the fuel shutoff valve leaked through. It was 3 months out of warranty. I did not realize I was talking to the store manager when I went to put it in the shop to have that valve changed. A week later, I was notified my generator was ready to be picked up. I was told that there was no charge for the repair, since it was only 3 months out of warranty. I was talking to the same guy that logged it in for repair. That’s when he told me he was that store’s General Manager and he wrote it off as a warranty job.
I used a tip from your last video about the 25% off coupons. I waited because there was a large ticket item I wanted and low and behold, got one in an email and made the purchase. Excellent channel. Keep up the good work!
Wish I'd thought of that before buying their stand up bandsaw. For $499 I still can't be mad though lol Need to retrofit the blade guides, but I've made some fairly precise cuts with it and, even though they say it doesn't cut metal, I've cut 3/16" aluminum with no problem. Haven't resawn anything over 4" , but I've done some very hard woods with great success. 🤘🏼✌🏼
I have been shopping at HF for the past 6 years. I think just as a general homeowner this store carries the tools that are needed to maintain your home, in my case. In the last 4 years I have added the Inside Trak membership and I like to go and check out the amount I have saved since I did not know that was an option. Thanks for that. I have never owned a Milwaukee or Dewalt product line but I always here they are better than HB. In my case I feel that I have made the correct purchase now owning a full line of the cordless Bauer tools. Very happy so far.
Harbor Freight is gaining more and more of my respect, for sure. Used to just think ot was all throw away stuff, but am now seriously considering the Series 3 box and looking at outfitting my new shop with a lot of Icon tools also! Keep up the good work and thank you for sharing!
The Quinn 428 set is a complete set I outfitted my service truck with Quinn tools for under 2 grand and have never needed something that didn't come in the set
The Series 2 (and I presume 3) are excellent tool chests for the price range. Maybe not for a pro mechanic pounding on it daily, but definitely for home.
As a DIY gearhead, the Icon double box end flex head ratcheting wrenches are the best tool they have in the store. I was eyeballing them for a while, caught a coupon for XX% off any item in the store and oh man those wrenches are a steal for under $200.
Something I find helpful about H F is a lot of times an employee will ask if they can help me find something. I don't hear that in other stores. They save my time and it's good for sales. 👍😊
Yes!!! But also they make it very easy to find what you need. Everything is always organized and put where you would think an item would be just by looking at the tools around it. I find it harder to search around for what I need at HD or Lowe’s.
Ordered my first "Test Order" around 1984, whe their name was Harbor Freight "SALVAGE"! Was blown away! I'm a retired CNC Machinist/Programmer from the old school 'G' and 'M' code days, so I wasn't really concerned about maybe having to Re-drill/Tap/Shift, a parts location (it happens). Anyhow, I have nothing but the best to say about them, and am still using the same tools from that era to this day. Only neg. experience I ever had was with their Pneumatic Brad Nailers, but that was my fault for trying to use them on heavy commercial applications! I've been a Porter Cable believer ever since, Ha! Thanx for your great (and HONEST) video reviews on this great store for the "Po-Folk'! Gb PS: I'm waiting with HUGE anticipation for my BRAND NEW H.F.T. Dec.grand opening in Blue Ridge Ga.! Wheeeeeeeeeeeeeee!
Harbor Freight’s heavy duty tarps are really pretty good quality. I have three that I’ve used to cover hay and shavings on my farm and they have lasted 5+ years now. Not a single rip or tear. Pretty impressive considering our harsh winters here in Wisconsin.
A couple of thoughts. First on the Membership. Seriously, a single discount can pay for it. Right now the band saw stand is $30 off, truck bed ramp for $30 off, a miter saw stand $50 off, digital torque wrench $45 off, and a 3 ton jack $50 off. In addition, there are a lot of items $10-$20 off so just a few of those make it worth it. Also they have sent me personal coupons for 15% off with no exclusions for any item in the store, regardless of price. Second, the no veteran discount really doesn't amount to much. I have a vet discount at both Lowe's and Home Depot, which is 10%. Neither of those stores stack that discount on top of sale prices, and I would expect Harbor Freight to do that either. Harbor Freight has so many discounts between coupons, instant savings, clearance, and member deals almost all of which are more than 10%. A vet discount wouldn't stack on those savings anyway. In addition, it's probably a little known fact that Harbor Freight supports veteran groups to the tune of millions of dollars annually.
The membership is worth it if you plan on buying something spendy. I bought a 14" Bandsaw and it was on sale for ITC members for $50 off. So i sgned up and still saved $20. You get a lot of free items if you are a member. And in my small town members get treated a little better. I think it's because they tend to think of you as a repeat customer.
The extended warranty. Worth it on some items. 2 year extended on my winch. Garage burned down and the winch was a melted down mess. Just brought the parts in and the gave me a new one. 😀
It's worth it on things like welders, generators, compressors, etc.; as there's always that off chance you end up with a lemon /w a manufacturer defect (regardless of where you got it from), things like weld failures, weak fittings, etc.
Never used a warranty on anything at Harbor freight. I always go in knowing it might be a disposable tool. I don’t have the passion behind the end and outs like you do. I appreciate you making these videos. I am enjoying them and you have earned a comment and subscribed from me. The audio is perfect. You’re doing a good job putting them together. I do have a finished nail gun pneumatic that I bought for 15 bucks and it’s lasted 20 years never given me a problem. I put a couple drops of oil after I use it every time, and that thing just keeps on working. I also have an inexpensive angle grinder from there that has been worth the price for sure less than 20 bucks. I work in the trades and 90% of my tools are major brands. Mainly Milwaukee, some Dewalt but at my dad‘s house where I need to use his drill, I am impressed how well that harbor freight cordless drill does. I wouldn’t put it through the abuse. I do with my work tools but for him it’s perfect for me. I am always impressed anyway great I will continue to like and subscribe.
The Inside Track Club membership is a better discount if you pay for 2 years at a time. The cashier brought that to my attention and I agree. i've done it for the last few years.
Their warranty service is outstanding!!! I picked up a gas HF chainsaw and was skeptical as it was so cheap, got a 1 year warranty. Within 3 months and only 4 cords of wood cut the tensioner broke, brought it back they exchanged without hesitation the new one had 2 new chains and they gave me a gas mix bottle. Icon tools are great and will recommend for pro use, their Pittsburgh line the steel quality is not good but if you need a specialty hand tool for a project Pittsburgh line will do.
I use to avoid HF, but now I do all my tool shopping at HF. I liked your comment about the godd/better/best, as that is how I do my shopping. Good video, thank you.
I needed a small jam spray gun and at the time I was learning how to do a good paint job and didn’t want to invest in a high end gun. The HF trim gun was less than $10 and got me started. Today I use a small expensive Italian gun that is a dream to use… now that my skills have improved enough to make the more expensive gun worthwhile. I still use a HF gun if I’m spraying epoxy paint because if the paint unexpectedly sets up too fast and I can’t clean it, I haven’t ruined my expensive gun. Inexpensive tools have their place as long as they can do a reasonable or one time job.
DIY with Dave.. I have some of the Pittsburgh impact sockets, Icon nut drivers and wrenches and so far they have been great. I will be buying more of their Icon stuff especially the new stuff coming out soon. I also have the US General full bank tool cart and it is great too. They have a lot of stuff that I want to try out and show on my channel. Harbor Freight is definitely stepping up their game, I just hope the prices don't get too high.
I know when I was a kid HF always had the rumor going around everywhere that they are cheap tools to beat up and abuse. Now, I am honestly happy to say that Harbor Freight is my main place to go buy tools. Because let's face it tools are expensive, and honestly Harbor Freight tools have increased in quality Dramatically! Here in New York we have a Runnings right next to Harbor Freight (FYI Runnings was in my area about 3 years before Harbor Freight came to town) and Runnings USED to be my go to store. Not anymore, I have basically switched my entire mechanic's tools over to HF brands (more specifically ICON and Doyle) and I have put my tools through the stringer. I have been VERY happy with the quality and I have been extremely happy with the customer service and store relations I have built with Harbor Freight again. I'm happy that they are back in my town.
I'm in the Inside Track Club and it is definitely worth it. I get a lot of emails telling me to come in and get a free small tool (flashlight, multimeter, etc). I also get a lot of great prices on regular merchandise.
Best tip was #1 and I cannot thank you enough for mentioning this! We run a non-profit rescue organization and NOT ONCE EVER did an employee or manager (of which I am familiar with a few) mentioned this was possible! I talk about our rescue almost every time I am at the counter to check out! Thank you!
No big deal that the employees didn't think of it. Now that you know you can ask them nicely and start getting the extra discount. May you and your rescue mission be blessed abundantly 🙏 Thank you for doing what you do ❤
I bought the Quinn digital torque wrench when I rebuilt my engine and it’s AWESOME! I have an LS and using the Torque to Angle feature was a little difficult to comprehend for me (first rebuild) but once I got the hang of it, it was awesome.
really great video. Very useful. You are very fair and honest with your commentary which I appreciate. I like Harbor Freight and have been wondering how they are able to sell their products for less than others. You gave a great overview of the back story of HF and it all makes sense. Thank you for taking the time to provide this important information.
I live in a small town with very limited resources for tools. Harbor freight opened up here a few months ago and I couldn’t be happier. Local store wanted $26 for a single concrete finishing tool. I went to Harbor freight and bought a set of 3 finishing tools for $17. Awesome. Great video, too. Thanks.
Thank you Sr. Very useful info. Part 2 as well. No trashy graphics or crazy effects or any of the Photoshop madness: just 100% useful info. Great! Thank you! Thumbs up 👍🏻 !
Great info - THanks!! I'm a recent HF convert having avoided them until recently. What won me over? Well the lifetime warranty on many different brands helped but it was also a realization that I'd been watching too many tool comparison vids. I mean just because a brand will be tested as "the best" under the testing conditions doesn't mean it's a good tool for me. My needs and goals are different than other people's. I may want to buy really great quality tools at some point but for me the more pressing issue is to actually HAVE more tools so I can DO more things with them. Money saved on today's tool purchases will definitely be used on more and different tools in the future. Not only that but some of the tools in my toolbox are WAY worse quality than HF tools - so why did I have this sort of "elitist" attitude about HF tools? Literally a $20 set of combination wrenches from Pittsburgh Tools more than doubled my total wrench inventory! AND I got metric and SAE and 11 different sizes in each. 22 wrenches for $20!! ARE YOU KIDDING ME?! That's a fantastic deal and if I break them, oh well, just return it for a replacement. What if it rounds off a nut? Well I've done that with my smaller set of tools because I didn't have the right size so hopefully that won't happen as much. I'm hoping HF continues to improve quality and extend warranties but also keep the prices reasonable and KEEP THE COUPONS COMING! It's such an amazing feeling dropping $100 and walking out with 3 power tools you've been needing! I literally expected someone to stop me and accuse me of stealing! haha
My husband and I buy a lot of things at Harbor Freight.... Did you know, Pittsburgh Professional sockets are made by Apex Tools of Taiwan, and are identical to Tekton sockets (other than the stampings)? Icon pliers are quite good. Thunderbolt batteries, however, are worse than useless, as are "Warrior" brand drill bits.
I used to think that Harbor Freight only sold cheap worthless garbage. After a few years, I started buying small things and gradually found that I was buying larger, more important items. So far almost everything I have purchased from HF has been great, especially the Apache cases - SO much cheaper than the equivalent Pelican cases.. extremely worth it! Thanks for the tips. I might just go for the club membership next time I’m there.
Me and my dad will always stand by harbor freight our garage burned bown during COVID and he called up harbor freight and they said they will check his history and everything he brought in and they replaced all the tools and batteries/chargers
Ive bought a few things from HF, few hand tool sets, some Bauer stuff. But just recently my wife and I moved to the country and I want to start getting a collection of tools. I have a few friends in trade who are Milwaukee fan boys but I don't have a need to spend that kind of money for weekend projects. I'm starting to get a collection of Bauer tools and I have zero remorse from those! Just from the projects I've used them for, I will be buying more Bauer brand tools in the future!
Very nice info. I have gotten lots of tools that I use all the time with no problems. The one tool that was a bad deal was a whack it stapler. They just didn't hold up. After Very light use with 3 in a row I purchased a high end arrow brand and next time I went the 90 miles to harbor freight I returned them. I was building an addition so my parents had only one floor to be on and insulate their house. Removing the mobile home and building a stick frame house with wheel chair access everywhere.
I purchased a one year extended warranty on a Predator 6.5 hp gas engine thinking I probably wouldn't need it. Turned out that after almost a year to the week the engine wouldn't start for me. It was an electrical issue, no spark, and I wasn't going to fool with it. Unbolted it, drained gas & oil well, and walked in to HF with it. Five minutes later I was out the door with a brand new one with no hassle. Worked for me!
10-20 years ago I would avoid HF like the plague but now I highly respect them and buy a crapload of tools and equiptment from them! Very good quality tools at better than fair prices! Thanks for this and the first video Dave. It was very entertaining and imformative!😁
I agree! When I get home I always need to hide the receipt from the wife... I always find myself spending more than planned but also find myself a week later using that tool that I was expecting I would be needing to use.
Thanks for all your work on this video. I thought the information about the tiered pricing scheme was most helpful and the information from current and former employees was the most interesting.
This was one of the best videos I've seen on shopping for tools in ages. My husband shopped at Harbor Freight often for himself and for the company he worked for. Now it's just me doing the shopping and in a place that I'm needing to get some tools. The information on quality of each brand was very helpful. I dont' think my husband even knew that one. It was also good to hear about the character and goals of the store, how it is operated and the latitude given to employees. Thank you so much for the info.
Another good tip for shopping HF and their sale flyer,look thru it very well. You can find some of the exact same items on different pages with different prices, all in the same sale flier. So again, search the entire sale paper very well.
Harbor Freight is definitely my go to for many tools. I own the ICON socket sets 1/4" and 3/8" and my only complaint is getting the sockets off the ratchet is a struggle with my arthritis. I wish they had the push button release like many of the others do. Other than that HB has been my go to since they opened here in my area.
Another great video. I don't buy warranties because I don't use the tools that hard to break them. You are right with respect to selling them it is just a way to make extra money. Why do those big box stores sell protection plans because the margin on say a 1000 dollar TV is maybe 100 dollars (or less) but if you buy an extended warranty for 3 years for a couple hundred dollars that is ALL PROFIT because electronics tend to fail in the first year and are covered under the manufacturers warranty. If you have a fence company then buy the warranty cuz you are likely to kill your post hole auger otherwise save your money :)
Love the instance warranty on broken tools, like Sears and Montgomery Wards used to do and I have had to use it and there are no questions. Also I can find tools there that have to be ordered at other tool suppliers, and when you need it you don't want to wait a week or two to get the tool.
Several years ago, I bought the socket adapter set from HF. I bought it with a coupon and really didn't have a chance to use them. A year and a half later, I used the 1/2" to 3/8" adapter with a breaker bar and the adapter busted. I went back harbor freight expecting a hassle to get a replacement. I took the set in case they wanted all of them. The sales person brought a new set and said here you go. I was really surprised thinking that it would be difficult to get a replacement since it didn't cost much , I bought it with a coupon and I didn't have the receipt. I think that solidified my trust in harbor freight and now I go there when I need tools. I'm a dyier and the price, the quality and knowing their hand tools have lifetime warranty... I'm sold.
I bought a drain snake that was used for my house drain. Being a sewer snake, I didn't think they would replace it when the cable went bad, but they did. I was impressed!
I think the inside track is worth it. I have bought several things at a discount. Now sometimes I won't renew it till, I buy a large ticket item. I'm pretty sure I have saved at least enough money to recoup my $29.99. I happen to like Harbor Freight. Thanks for the video
I have the post hole auger. It was a little more than renting one. I've used the heck out of it and so have my family and neighbors. Three years and still working. Also got low end jig saw that only lasted for one project but they gave me a new one and it still works.
Open a cabinet shop last February and bought all Hercules drills, drivers, sanders, planers and saws. I use my tools hard and I have high expectations. I Love my table saw. its been great. ive gone through 3 orbital sander. one electric screw driver but the one tool thats been the worse has been the planer. really bad dust collection. and ive had infeed out feed weels fail. moters go bad. plastic dust collector part has broken a few times. i think im on my 5th. i buy everything with the warranty and never had a problem returning anything. my personal opinion is that with the warranty the hurcules tool line is great and for the most part im happy.
I bought a video doorbell from HF. Some time later, I began having issues with the doorbell. Upon presenting the product to the cashier, she explained to me that I had gone past the return date. However, without me having to ask or beg she went ahead and let me exchange the item with no problems whatsoever. I was very happy with the experience and will definitely continue to do business with them.
I have been a HF ITC member for years. I dont buy a whole lot but I do look at sales weekly and will purchase items I know I may need for an upcoming project. Also the giveaways are awesome. I have picked up a lot of free stuff for a small or no purchase visit depending on the event. Thanks for the tips and info. I will be hitting HF soon.
A while back, I finally joined the ITC with 50% off the second year. I have already saved the total cost of membership in less than a year! I don't do dumpster diving. It hurts when you hit your head on the bottom.
Our local Harbor Freight is amazing. The staff there are doing it the right way, Its super clean and always helpful. Coincidently it is located in the old Augusta Maine Sears store, exactly where the Craftsman section was.
I purchased the Chicago Electric 2.5 HP 10"Industrial tile/brick sliding wet saw a few years back and absolutely love it. It was a $100's less than the equivalent big names. Now granted this was for home use only, but I cut huge porcelain tiles with ease and accuracy. The sled on older reviews was said to be loose, they apparently fixed that on my model.
After watching your video, I decided I will look much closer at the Hercules and Icon brands before purchasing new tools. Looking forward to a video on air compressors.
Worked out well for me, HF was upping their quality just as stores were introduced to my town. I've avoided the cheapest stuff, but have been fairly happy with all the purchases I have made. The good: US General Series 2 chest and Icon ratchets (long 3/8 and 1/2, and the 1/2 beam-type torque wrench) are wonderful tools that I am very happy to use. The bad: The $2 4" magnetic bowls are horrible as tools as the magnet falls off, sometimes right in the store! BUT, the magnets are great as fridge magnets with decent power and a rubber coating that doesn't damage the fridge. So, I kept them for that and tossed the bowl.
I always buy extra tools when I can and they serve as my extended warranty. Especially the 4 1/2" angle grinders. When one dies , I just get another from my tool shed. This usually costs the same as the extended warranty with a lot less hassle.
New Suber' here Dave. Thank you for the communication on this channel. I think however, you shortsighted the point of the warranties though. From my experiences here in Tucson, ALL the HF stores are explemplary with all of their returns and warranty returns. specifically though, I've had several Managers communicate to only purchase the ONE year warranty logistically and then create a Calendar reminder to come back in around the 11th month and if you see an improvement on the tool, say for example the Titanium FluxCore 125 Welder (arguably one of THE BEST welders on the market pound for pound at capacity and capability) they CONSTANTLY upgrade the quality of this welder thus, when you pay for the warranty, bring it back in 11 months, and pay the new warranty price (@ $30 bucks for another year) and walk out with a new and improved welder - if you want. So for the 'warranty' they are UNBEATABLE and the Orange and Blue stores simply do NOT do this! You HAVE to go through warranty phone calls, locate a service center and all the crap that comes with that, and this goes for ALL their major tools like Ridgid, Kobalt and Ryobi. It is such a pain in the rear and this is where HF is a COMPLETE MASTER of the effort and make you come back again and again. I honestly can not praise HF enough for their model and they are not nipping, but biting at the heels of these stores and making a massive dent in their business model!
I agree on the Icon vs Snap-On. I have a somewhat related story. Our shop foreman came to me one day wanting a P.O. to give to a "truck tool supplier" for 12 of their 5 drawer carts. I immediately asked if he'd looked at the 5 drawer cart HF has, nope. I pulled it up online and explained how the tops of the drawers are hemmed or rolled over. I told him, I have a 41" MAC Racing box I've had at least 25 years. I bought it at a pawn shop, for 1200.00. That said I told him the top edges of all of my drawers are not hemmed over. On the bottom the top drawer is 38" long, 16" front to back & 3 1/2" deep. I keep all my sockets, ratchets, extensions etc in it. It has 1 slide on each side. Look at HF boxes they'd have 2 slides on each side. The HF drawers with 2 sides may be a bit deeper, but not by much. He drove up to HF and came back with what he could fit in the back of his truck. When it comes to the Icon boxes, I will put them up against a truck box, take your pick all day long. Im retired but if I were pulling wrenches in a shop, I'd buy the Icon 73" roller cabinet with the associated top box all day long. I know it only 25" front to back, but that's ok. I don't need every tool ever made, just enough to do the job. I am not intending to tick off any truck box fans. I just remember the guys rolling into the lot and realizing their tool boxes cost more than their vehicles. I don't mean to tick off any truck box faithful, it's just my 4¢ worth adjusted for inflation. Merry Christmas everybody!
Right you are, and mostly what you pay for with other brands is their name, not quality
The last craftsman tools I bought, I got from K Mart after Sears closed. I bought 2 sae wrench sets and 2 metric wrench sets but to get the lifetime warranty, I had to pay for it.
Just gotta say, your presentations are first rate. Your content is super helpful, but I'm very impressed with your delivery. Smooth, easy to listen, well prepared, and informative. Keep it up!
What a great compliment, thank you!
This guy is a VERY good presenter.
Honest and straight forward always wins.
Appreciate the explicit advice to a) be nice to their employees; and b) don't freaking steal. My nephew was an employee at a HF and he told me that if you were to fill up your cart with expensive stuff and walk out they'd been told NOT to physically stop you -- and I had to explain that yes, that's actually store management taking care of their employees (and themselves along the way). But I shop a lot at my local HF, and I've had the best customer service there compared to the other places in town to buy tools (looking at you, orange tool hut). Be nice to them. Oh, and the Insider membership -- great idea to have them look up the savings, but I honestly don't need to do that to know it's very much worth it. I'm filling up stockings this Christmas with many "free" things I've gotten just because I visited the store with that membership -- some I had to buy something to get, and some you get just for walking in. Plus I just bought my first earth auger for way cheaper than even anyone on Amazon because of a Black Friday Members sale plus other savings. That's probably the best $30 I've spent all year.
The BEST "tool" i purchased at Harbor Freight, by far was the 1,700 lb trailer...
I bought it 13 years ago...
It had been smashed into by 3 different people...
My Wife tried to back it up with her SUV and tweaked the neck...
Last year I tore off all of the old wood...
And I removed the surface rust...
I took everything back apart...
And I used Harbor Freight's flux core welder and their self dimming helmet to weld the trailer... (Also a FANTASTIC DEAL!)
I also received a notice several years ago about a recall for the Harbor Freight trailer lights...
They sent me a FREE light kit that I never took the time to install...
I finally took the time to install them...
I used the plastic wire coverings from Harbor Freight with great and professional looking results...
I also moved the license plate light from the side to the rear of the trailer because I got tired of hitting my shins on it!
The last thing I checked on the trailer was the axle...
And it was a GOOD thing I did!
The bearings were completely fried...
I could not find replacements anywhere, but was able to find bearings and hubs from eTrailer. (I had to do some machining, but it works fine)
New tires were also in order...
I kept one of the old tires and wheels and made a spare tire bracket between the 1st and 2nd Sections under the frame...
Oh..
The red paint faded to pinkish, so I also painted it Forest Green...
I bought it for $200 13 years ago...
Hauled a BUNCH of stuff, using it to move twice...
And I put $300 into it last year...
Yeah, it's been a GREAT tool...
HF has improved *a lot* in the last several years. With brands like Icon and Hercules, I hope they give the “top tier” tools manufacturers a run for their money.
Think they already do on basic stuff...ex: 1/2" breaker bar - Snap-On = $75, H/F = $25
No kidding, competition doing what it's supposed to do. I wish there was a Harbor Freight version of my cellular service, my cable service and so on.
@@GlennC789 Switched my phone to us mobile from Verizon a couple years ago. For cable, I’m afraid you’re SoL
@@GlennC789mint mobile and peacock, you’re welcome bud
@@GlennC789new Visio TV's have a free cable service built in. They probably are not the only ones.
One more comment. Your advice on being nice to the employees is VERY helpful. I’m treated great at the store and I love it. All it takes is being nice!
I mean. That is true in all aspects of society and overall interpersonal communication. Try to be a nice and decent human being in all aspects of life, not just while tool shopping.
It takes less effort to smile and be nice than to be nasty and disrespectful.
Being nice costs nothing. Being a jerk, however, you get to pay the jerk tax everywhere you go.
Yes, this should be how one relates to everyone they meet. The problem is most feel they are better than the next person, their time is more precious than the next person...I don't think so! Just because you can build a Motor from the block up, doesn't mean you can bake a cake, plant a vegetable garden, build a shed or use a cash register! I know a guy who can build a motor, fix machines, paint a car, but can't spell to save his life or use a keyboard...so one may be better in some things, but not all things, so the one thing you can be better at than most, is SMILING and being NICE!
Not only do you feel better about yourself by being nice to people. It the best strategy in getting your way. Nice is an attitude that is seperate from what you are asking for. Use it.
I live in Oklahoma and I am a veteran. You are correct about getting the sales tax exempted but this only applies to veterans that have 100% disability from the VA and it is a state wide benefit for use in all stores including websites like Amazon.
I live on a fixed income I'm 67 years old And Harbor fridge is right up my alley. I had one problem in the last ten Years and they took care of it right away. At no charge to me. I was very impressed with their way of doing their business. Taking care of their business and taking care of their customers. I love Harbor freight I don't care what anybody says Harbor freights the best.
Same here I'm 62yo gr8 company
I purchased a generator and warranty. About a year later walked back in with the fluids drained and upgraded to a bigger generator. Had the receipt. The process was pretty quick and simple. Thank you for your videos Dave!
I have a warrior drill that I purchased for a large construction project. I used the crap out of that thing and abused it on regular occasions. I even left it outside one time and it received 4 inches of rain right on top of it and still works three years later.
Right on! I bought two of the older 18v model four or five years ago for general around the house and hobby workworking use. They are great general purpose drills, the batteries are good and they can take a lot of hard licks.
"Tool Rental" Lowes and Home Depot used to get hit with chain saw and generator returns after every big storm. They changed their return policy on those items as a result.
I don't do that, but obviously there are people who will.
Inside Track member for many years and I have ton of HF stuff as I run two businesses which use tools.
You’re an outstanding communicator. About ten years ago I returned a low end floor jack that was two years old. Never used, and I treated the cashier professionally, told the truth, had my receipt and to my surprised they replaced it which I was thankful for and from that instance forward I was hooked. I will also say it’s the only item I’ve ever returned. I’ve always bought very high end tools my entire life but I’ve found harbor freight to be a great legitimate solution for my needs.
I bought a generator from Harbor Freight that the fuel shutoff valve leaked through. It was 3 months out of warranty. I did not realize I was talking to the store manager when I went to put it in the shop to have that valve changed. A week later, I was notified my generator was ready to be picked up. I was told that there was no charge for the repair, since it was only 3 months out of warranty. I was talking to the same guy that logged it in for repair. That’s when he told me he was that store’s General Manager and he wrote it off as a warranty job.
Never had an issue with any HF employee. Always very helpful and even loaded up the 5 drawer mechanics cart I bought last week.
I used a tip from your last video about the 25% off coupons. I waited because there was a large ticket item I wanted and low and behold, got one in an email and made the purchase. Excellent channel. Keep up the good work!
Great to know, thanks for the update. 😊
Wish I'd thought of that before buying their stand up bandsaw. For $499 I still can't be mad though lol
Need to retrofit the blade guides, but I've made some fairly precise cuts with it and, even though they say it doesn't cut metal, I've cut 3/16" aluminum with no problem. Haven't resawn anything over 4" , but I've done some very hard woods with great success.
🤘🏼✌🏼
Where is the link you said you would put in the bottom of the video on a list of tools manufacturers comparing? ?
@@denisel.gasper3012 I don't believe this is from the poster of the video lol
And, probably in the description?
I have been shopping at HF for the past 6 years. I think just as a general homeowner this store carries the tools that are needed to maintain your home, in my case. In the last 4 years I have added the Inside Trak membership and I like to go and check out the amount I have saved since I did not know that was an option. Thanks for that. I have never owned a Milwaukee or Dewalt product line but I always here they are better than HB. In my case I feel that I have made the correct purchase now owning a full line of the cordless Bauer tools. Very happy so far.
Harbor Freight is gaining more and more of my respect, for sure. Used to just think ot was all throw away stuff, but am now seriously considering the Series 3 box and looking at outfitting my new shop with a lot of Icon tools also! Keep up the good work and thank you for sharing!
The Quinn 428 set is a complete set I outfitted my service truck with Quinn tools for under 2 grand and have never needed something that didn't come in the set
The Series 2 (and I presume 3) are excellent tool chests for the price range. Maybe not for a pro mechanic pounding on it daily, but definitely for home.
@@happyrootsfamily1276 I have grown to really like some Quinn tools. Their screw drivers are my favorites.
As a DIY gearhead, the Icon double box end flex head ratcheting wrenches are the best tool they have in the store. I was eyeballing them for a while, caught a coupon for XX% off any item in the store and oh man those wrenches are a steal for under $200.
Something I find helpful about H F is a lot of times an employee will ask if they can help me find something. I don't hear that in other stores.
They save my time and it's good for sales. 👍😊
Yes!!! But also they make it very easy to find what you need. Everything is always organized and put where you would think an item would be just by looking at the tools around it. I find it harder to search around for what I need at HD or Lowe’s.
I would like to know more about the return s from harbor freight
Ordered my first "Test Order" around 1984, whe their name was Harbor Freight "SALVAGE"! Was blown away! I'm a retired CNC Machinist/Programmer from the old school 'G' and 'M' code days, so I wasn't really concerned about maybe having to Re-drill/Tap/Shift, a parts location (it happens). Anyhow, I have nothing but the best to say about them, and am still using the same tools from that era to this day. Only neg. experience I ever had was with their Pneumatic Brad Nailers, but that was my fault for trying to use them on heavy commercial applications! I've been a Porter Cable believer ever since, Ha! Thanx for your great (and HONEST) video reviews on this great store for the "Po-Folk'! Gb PS: I'm waiting with HUGE anticipation for my BRAND NEW H.F.T. Dec.grand opening in Blue Ridge Ga.! Wheeeeeeeeeeeeeee!
Harbor Freight’s heavy duty tarps are really pretty good quality. I have three that I’ve used to cover hay and shavings on my farm and they have lasted 5+ years now. Not a single rip or tear. Pretty impressive considering our harsh winters here in Wisconsin.
That's good to know. And hello from Door County.
A couple of thoughts. First on the Membership. Seriously, a single discount can pay for it. Right now the band saw stand is $30 off, truck bed ramp for $30 off, a miter saw stand $50 off, digital torque wrench $45 off, and a 3 ton jack $50 off. In addition, there are a lot of items $10-$20 off so just a few of those make it worth it.
Also they have sent me personal coupons for 15% off with no exclusions for any item in the store, regardless of price.
Second, the no veteran discount really doesn't amount to much. I have a vet discount at both Lowe's and Home Depot, which is 10%. Neither of those stores stack that discount on top of sale prices, and I would expect Harbor Freight to do that either. Harbor Freight has so many discounts between coupons, instant savings, clearance, and member deals almost all of which are more than 10%. A vet discount wouldn't stack on those savings anyway.
In addition, it's probably a little known fact that Harbor Freight supports veteran groups to the tune of millions of dollars annually.
The membership is worth it if you plan on buying something spendy. I bought a 14" Bandsaw and it was on sale for ITC members for $50 off. So i sgned up and still saved $20. You get a lot of free items if you are a member. And in my small town members get treated a little better. I think it's because they tend to think of you as a repeat customer.
The extended warranty. Worth it on some items.
2 year extended on my winch. Garage burned down and the winch was a melted down mess. Just brought the parts in and the gave me a new one. 😀
It's worth it on things like welders, generators, compressors, etc.; as there's always that off chance you end up with a lemon /w a manufacturer defect (regardless of where you got it from), things like weld failures, weak fittings, etc.
Never used a warranty on anything at Harbor freight. I always go in knowing it might be a disposable tool. I don’t have the passion behind the end and outs like you do. I appreciate you making these videos. I am enjoying them and you have earned a comment and subscribed from me. The audio is perfect. You’re doing a good job putting them together. I do have a finished nail gun pneumatic that I bought for 15 bucks and it’s lasted 20 years never given me a problem. I put a couple drops of oil after I use it every time, and that thing just keeps on working. I also have an inexpensive angle grinder from there that has been worth the price for sure less than 20 bucks. I work in the trades and 90% of my tools are major brands. Mainly Milwaukee, some Dewalt but at my dad‘s house where I need to use his drill, I am impressed how well that harbor freight cordless drill does. I wouldn’t put it through the abuse. I do with my work tools but for him it’s perfect for me. I am always impressed anyway great I will continue to like and subscribe.
The Inside Track Club membership is a better discount if you pay for 2 years at a time. The cashier brought that to my attention and I agree. i've done it for the last few years.
Real good tips here. I've shopped HF for over 40 years and still use some of the original tools I've bought.
Their warranty service is outstanding!!! I picked up a gas HF chainsaw and was skeptical as it was so cheap, got a 1 year warranty. Within 3 months and only 4 cords of wood cut the tensioner broke, brought it back they exchanged without hesitation the new one had 2 new chains and they gave me a gas mix bottle. Icon tools are great and will recommend for pro use, their Pittsburgh line the steel quality is not good but if you need a specialty hand tool for a project Pittsburgh line will do.
I use to avoid HF, but now I do all my tool shopping at HF. I liked your comment about the godd/better/best, as that is how I do my shopping. Good video, thank you.
I needed a small jam spray gun and at the time I was learning how to do a good paint job and didn’t want to invest in a high end gun. The HF trim gun was less than $10 and got me started.
Today I use a small expensive Italian gun that is a dream to use… now that my skills have improved enough to make the more expensive gun worthwhile.
I still use a HF gun if I’m spraying epoxy paint because if the paint unexpectedly sets up too fast and I can’t clean it, I haven’t ruined my expensive gun.
Inexpensive tools have their place as long as they can do a reasonable or one time job.
DIY with Dave.. I have some of the Pittsburgh impact sockets, Icon nut drivers and wrenches and so far they have been great. I will be buying more of their Icon stuff especially the new stuff coming out soon. I also have the US General full bank tool cart and it is great too. They have a lot of stuff that I want to try out and show on my channel. Harbor Freight is definitely stepping up their game, I just hope the prices don't get too high.
I know when I was a kid HF always had the rumor going around everywhere that they are cheap tools to beat up and abuse. Now, I am honestly happy to say that Harbor Freight is my main place to go buy tools. Because let's face it tools are expensive, and honestly Harbor Freight tools have increased in quality Dramatically! Here in New York we have a Runnings right next to Harbor Freight (FYI Runnings was in my area about 3 years before Harbor Freight came to town) and Runnings USED to be my go to store. Not anymore, I have basically switched my entire mechanic's tools over to HF brands (more specifically ICON and Doyle) and I have put my tools through the stringer. I have been VERY happy with the quality and I have been extremely happy with the customer service and store relations I have built with Harbor Freight again. I'm happy that they are back in my town.
I'm in the Inside Track Club and it is definitely worth it. I get a lot of emails telling me to come in and get a free small tool (flashlight, multimeter, etc). I also get a lot of great prices on regular merchandise.
Best tip was #1 and I cannot thank you enough for mentioning this! We run a non-profit rescue organization and NOT ONCE EVER did an employee or manager (of which I am familiar with a few) mentioned this was possible! I talk about our rescue almost every time I am at the counter to check out! Thank you!
No big deal that the employees didn't think of it. Now that you know you can ask them nicely and start getting the extra discount. May you and your rescue mission be blessed abundantly 🙏 Thank you for doing what you do ❤
That OEM List would be Helpful. Didn't see the link
Thanks Dave for the good info. Your videos are really interesting
Glad you like them!
I bought the Quinn digital torque wrench when I rebuilt my engine and it’s AWESOME! I have an LS and using the Torque to Angle feature was a little difficult to comprehend for me (first rebuild) but once I got the hang of it, it was awesome.
really great video. Very useful. You are very fair and honest with your commentary which I appreciate. I like Harbor Freight and have been wondering how they are able to sell their products for less than others. You gave a great overview of the back story of HF and it all makes sense. Thank you for taking the time to provide this important information.
Great tips and information on HF. Love your videos. Thanks.
I live in a small town with very limited resources for tools. Harbor freight opened up here a few months ago and I couldn’t be happier. Local store wanted $26 for a single concrete finishing tool. I went to Harbor freight and bought a set of 3 finishing tools for $17. Awesome. Great video, too. Thanks.
Thank you Sr.
Very useful info. Part 2 as well.
No trashy graphics or crazy effects or any of the Photoshop madness: just 100% useful info. Great! Thank you! Thumbs up 👍🏻 !
I really like this video!!! Harbor Freight has just what I need. Americas best tool store!!
Harbor Freight essentially filled the niche Sears left behind years ago
Dave, so groovy. I shop at H.F. on a regular basis. Thank you for the great tips.
Great info - THanks!! I'm a recent HF convert having avoided them until recently.
What won me over? Well the lifetime warranty on many different brands helped but it was also a realization that I'd been watching too many tool comparison vids.
I mean just because a brand will be tested as "the best" under the testing conditions doesn't mean it's a good tool for me.
My needs and goals are different than other people's. I may want to buy really great quality tools at some point but for me the more pressing issue is to actually HAVE more tools so I can DO more things with them.
Money saved on today's tool purchases will definitely be used on more and different tools in the future.
Not only that but some of the tools in my toolbox are WAY worse quality than HF tools - so why did I have this sort of "elitist" attitude about HF tools? Literally a $20 set of combination wrenches from Pittsburgh Tools more than doubled my total wrench inventory! AND I got metric and SAE and 11 different sizes in each. 22 wrenches for $20!! ARE YOU KIDDING ME?! That's a fantastic deal and if I break them, oh well, just return it for a replacement. What if it rounds off a nut? Well I've done that with my smaller set of tools because I didn't have the right size so hopefully that won't happen as much.
I'm hoping HF continues to improve quality and extend warranties but also keep the prices reasonable and KEEP THE COUPONS COMING! It's such an amazing feeling dropping $100 and walking out with 3 power tools you've been needing! I literally expected someone to stop me and accuse me of stealing! haha
Great points, thanks for sharing!
Dave: Thanks for the two parts! I learned a lot and appreciate HF even more......
Your info is great and much appreciated, TYSM!!
An additional comment. I really liked your video and will watch it again while taking notes. Some (lots of) good material to learn. Thanks
Thank you, I learned a lot about the brands they sell! Our new store opens 12-7-25! Can’t wait to shop! Great job you are doing! 👍
Love your clearity, you are a pro communicator.
Thank you!!
Thanks for The Part 2 any value or secrets that could help when I go there is always appreciated.
My husband and I buy a lot of things at Harbor Freight.... Did you know, Pittsburgh Professional sockets are made by Apex Tools of Taiwan, and are identical to Tekton sockets (other than the stampings)? Icon pliers are quite good. Thunderbolt batteries, however, are worse than useless, as are "Warrior" brand drill bits.
I used to think that Harbor Freight only sold cheap worthless garbage. After a few years, I started buying small things and gradually found that I was buying larger, more important items. So far almost everything I have purchased from HF has been great, especially the Apache cases - SO much cheaper than the equivalent Pelican cases.. extremely worth it! Thanks for the tips. I might just go for the club membership next time I’m there.
I have had my Warrior drill for years. Love it. I've owned name brand drills before and this is my favorite so far.
Me and my dad will always stand by harbor freight our garage burned bown during COVID and he called up harbor freight and they said they will check his history and everything he brought in and they replaced all the tools and batteries/chargers
Ive bought a few things from HF, few hand tool sets, some Bauer stuff. But just recently my wife and I moved to the country and I want to start getting a collection of tools. I have a few friends in trade who are Milwaukee fan boys but I don't have a need to spend that kind of money for weekend projects. I'm starting to get a collection of Bauer tools and I have zero remorse from those! Just from the projects I've used them for, I will be buying more Bauer brand tools in the future!
Another great info blog. Used your good better best just last week. Thank you
You mentioned Oklahoma veterans don't pay tax. I am an Okla Vet and it only applies to 100% disabled vets. Love the videos. Great info. Thank you
Thanks for the clarification!
Great video Dave. I am a big HFT shopper. I am always careful about what I buy. Your tips are fantastic. Thank you!!
Thanks for part two.
Thank you Dave, that was very insightful ! I just subscribed, free education is always the best !
Very nice info. I have gotten lots of tools that I use all the time with no problems. The one tool that was a bad deal was a whack it stapler. They just didn't hold up. After Very light use with 3 in a row I purchased a high end arrow brand and next time I went the 90 miles to harbor freight I returned them. I was building an addition so my parents had only one floor to be on and insulate their house. Removing the mobile home and building a stick frame house with wheel chair access everywhere.
Hf tumbler for my ammo brass still works. The mini saw still works.
I purchased a one year extended warranty on a Predator 6.5 hp gas engine thinking I probably wouldn't need it. Turned out that after almost a year to the week the engine wouldn't start for me. It was an electrical issue, no spark, and I wasn't going to fool with it. Unbolted it, drained gas & oil well, and walked in to HF with it. Five minutes later I was out the door with a brand new one with no hassle. Worked for me!
"Watched both part 1 and part 2. Great tips. Subscribed. Thank you!
10-20 years ago I would avoid HF like the plague but now I highly respect them and buy a crapload of tools and equiptment from them! Very good quality tools at better than fair prices! Thanks for this and the first video Dave. It was very entertaining and imformative!😁
I agree! When I get home I always need to hide the receipt from the wife... I always find myself spending more than planned but also find myself a week later using that tool that I was expecting I would be needing to use.
I concur wh this
@@nealamberg807 Same here man, 100%, LOL.
The HF tools and the 2 generators that I have, are just fine.
I recently purchased a rolling toolbox from harbor freight and I love it. The quality definitely gives snap-on a run for their money.
Thanks for all your work on this video. I thought the information about the tiered pricing scheme was most helpful and the information from current and former employees was the most interesting.
This was one of the best videos I've seen on shopping for tools in ages. My husband shopped at Harbor Freight often for himself and for the company he worked for. Now it's just me doing the shopping and in a place that I'm needing to get some tools. The information on quality of each brand was very helpful. I dont' think my husband even knew that one. It was also good to hear about the character and goals of the store, how it is operated and the latitude given to employees. Thank you so much for the info.
Wow, thank you! I'm glad you enjoyed it!
Excellent video! Always like shipping at the Harbor Freights in Des Moines.
Thanks!
Enjoyed the videos about Harbor Freight. Clear and concise, and provided savings ideas I hadn’t though of. Thanks!
Thanks for the big tips!
We recently got a Harbor Freight in our town and I'm really liking it. Easy to get to, good deals, nice people there.
Another good tip for shopping HF and their sale flyer,look thru it very well. You can find some of the exact same items on different pages with different prices, all in the same sale flier. So again, search the entire sale paper very well.
Very informative of knowledge. There cut off wheel are a plus and sanding pads. Tools Pittsburg are fairly strong and reliable
You did great job explaining topics in video.
Harbor Freight is definitely my go to for many tools. I own the ICON socket sets 1/4" and 3/8" and my only complaint is getting the sockets off the ratchet is a struggle with my arthritis. I wish they had the push button release like many of the others do. Other than that HB has been my go to since they opened here in my area.
Another great video. I don't buy warranties because I don't use the tools that hard to break them. You are right with respect to selling them it is just a way to make extra money. Why do those big box stores sell protection plans because the margin on say a 1000 dollar TV is maybe 100 dollars (or less) but if you buy an extended warranty for 3 years for a couple hundred dollars that is ALL PROFIT because electronics tend to fail in the first year and are covered under the manufacturers warranty. If you have a fence company then buy the warranty cuz you are likely to kill your post hole auger otherwise save your money :)
Love the instance warranty on broken tools, like Sears and Montgomery Wards used to do and I have had to use it and there are no questions. Also I can find tools there that have to be ordered at other tool suppliers, and when you need it you don't want to wait a week or two to get the tool.
Several years ago, I bought the socket adapter set from HF. I bought it with a coupon and really didn't have a chance to use them. A year and a half later, I used the 1/2" to 3/8" adapter with a breaker bar and the adapter busted. I went back harbor freight expecting a hassle to get a replacement. I took the set in case they wanted all of them. The sales person brought a new set and said here you go. I was really surprised thinking that it would be difficult to get a replacement since it didn't cost much , I bought it with a coupon and I didn't have the receipt. I think that solidified my trust in harbor freight and now I go there when I need tools. I'm a dyier and the price, the quality and knowing their hand tools have lifetime warranty... I'm sold.
That is a great story, thanks for sharing!
I bought a drain snake that was used for my house drain. Being a sewer snake, I didn't think they would replace it when the cable went bad, but they did. I was impressed!
Excellent speaker and I value your tips. I would have very few tools if there was no HF.
I think the inside track is worth it. I have bought several things at a discount. Now sometimes I won't renew it till, I buy a large ticket item. I'm pretty sure I have saved at least enough money to recoup my $29.99. I happen to like Harbor Freight. Thanks for the video
These are great videos!
Thanks!
I have to agree HF has stepped up there game and the Black Friday deals were and still are great I bought some things I wanted.
I have the post hole auger. It was a little more than renting one. I've used the heck out of it and so have my family and neighbors. Three years and still working. Also got low end jig saw that only lasted for one project but they gave me a new one and it still works.
Open a cabinet shop last February and bought all Hercules drills, drivers, sanders, planers and saws. I use my tools hard and I have high expectations. I Love my table saw. its been great. ive gone through 3 orbital sander. one electric screw driver but the one tool thats been the worse has been the planer. really bad dust collection. and ive had infeed out feed weels fail. moters go bad. plastic dust collector part has broken a few times. i think im on my 5th. i buy everything with the warranty and never had a problem returning anything. my personal opinion is that with the warranty the hurcules tool line is great and for the most part im happy.
I bought a video doorbell from HF. Some time later, I began having issues with the doorbell. Upon presenting the product to the cashier, she explained to me that I had gone past the return date. However, without me having to ask or beg she went ahead and let me exchange the item with no problems whatsoever. I was very happy with the experience and will definitely continue to do business with them.
I have been a HF ITC member for years. I dont buy a whole lot but I do look at sales weekly and will purchase items I know I may need for an upcoming project. Also the giveaways are awesome. I have picked up a lot of free stuff for a small or no purchase visit depending on the event. Thanks for the tips and info. I will be hitting HF soon.
A while back, I finally joined the ITC with 50% off the second year. I have already saved the total cost of membership in less than a year!
I don't do dumpster diving. It hurts when you hit your head on the bottom.
Our local Harbor Freight is amazing. The staff there are doing it the right way, Its super clean and always helpful. Coincidently it is located in the old Augusta Maine Sears store, exactly where the Craftsman section was.
Thanks for this 2 part video. I have a much better respect for their business. I plan on being there more often.
I purchased the Chicago Electric 2.5 HP 10"Industrial tile/brick sliding wet saw a few years back and absolutely love it. It was a $100's less than the equivalent big names. Now granted this was for home use only, but I cut huge porcelain tiles with ease and accuracy. The sled on older reviews was said to be loose, they apparently fixed that on my model.
Video is worth watching. Harbor Freight is a good merchant watching the video makes me a better customer.
Thank you for all the tips and information, I rather enjoy this series
After watching your video, I decided I will look much closer at the Hercules and Icon brands before purchasing new tools. Looking forward to a video on air compressors.
Good helpful information.
Worked out well for me, HF was upping their quality just as stores were introduced to my town. I've avoided the cheapest stuff, but have been fairly happy with all the purchases I have made.
The good: US General Series 2 chest and Icon ratchets (long 3/8 and 1/2, and the 1/2 beam-type torque wrench) are wonderful tools that I am very happy to use.
The bad: The $2 4" magnetic bowls are horrible as tools as the magnet falls off, sometimes right in the store! BUT, the magnets are great as fridge magnets with decent power and a rubber coating that doesn't damage the fridge. So, I kept them for that and tossed the bowl.
I’ve never had that problem with the parts trays. I’d think a hot glue gun could quickly repair it and put it back in service.
@@BadDadio I think I bought 4, and I think 3 fell apart. I use other brands for the trays, and HF's magnets work great on the fridge.
I always buy extra tools when I can and they serve as my extended warranty. Especially the 4 1/2" angle grinders. When one dies , I just get another from my tool shed. This usually costs the same as the extended warranty with a lot less hassle.
New Suber' here Dave. Thank you for the communication on this channel. I think however, you shortsighted the point of the warranties though. From my experiences here in Tucson, ALL the HF stores are explemplary with all of their returns and warranty returns. specifically though, I've had several Managers communicate to only purchase the ONE year warranty logistically and then create a Calendar reminder to come back in around the 11th month and if you see an improvement on the tool, say for example the Titanium FluxCore 125 Welder (arguably one of THE BEST welders on the market pound for pound at capacity and capability) they CONSTANTLY upgrade the quality of this welder thus, when you pay for the warranty, bring it back in 11 months, and pay the new warranty price (@ $30 bucks for another year) and walk out with a new and improved welder - if you want. So for the 'warranty' they are UNBEATABLE and the Orange and Blue stores simply do NOT do this! You HAVE to go through warranty phone calls, locate a service center and all the crap that comes with that, and this goes for ALL their major tools like Ridgid, Kobalt and Ryobi. It is such a pain in the rear and this is where HF is a COMPLETE MASTER of the effort and make you come back again and again. I honestly can not praise HF enough for their model and they are not nipping, but biting at the heels of these stores and making a massive dent in their business model!
I have had my central pneumatic compressor for over 26 years. Still runs great!