The resort gets a b+ BUT the ocean water is like a sewer!! It is not clear, it is brown and merry and still and stagnant. Notice no great photos of the ocean surf? It is tagged as a national aquatic seaweed refuge!!!! It is disgusting. I go to places like this 100 💯 for the ocean and it is terrible there. So sad spent over 7,000 to go there for our family and kids.
just got back from this resort.. not worth it all.. apparently their managements changed a year ago and they dont care at all about customer service and quality .. i say avoid at all cost and go somewhere else
😢😢😢 I've been seeing so many terrible reviews. Our vow renewal is already booked. I pray in Jesus' name that we have an AMAZING experience our entire stay
Do not go here. Not worth your money. Very shady management. The rooms shown here is not what you are getting. My husband and I are Diamond club level. Every time we had an issue we got down graded. The place needs major repairs it is falling apart. (June 2024) food was good, liqueur was watered down, entertainment was ok, for an all inclusive they sure try to sell you what they call extras every 10 feet they try to sell you something. It gets on your nerves. Oh if you need a manager good luck. They hide they don’t help. Save your money don’t go to this place. It’s in the middle of a swamp land. It will cost you $100 plus just to get a taxi to go to town. If it rains good luck getting out.
I booked for the Christmas time. Wondering how to get the hotel from the airport?
Try Happy Shuttle Cancun
Prearrange your transportation.
Did you book through their website? Shoot them a question about transportation.
Great review! If you stay at Royalton Rivera Cancun do you have access to the water park at Royalton Slash Rivera Cancun?
No
@@slaymeyes you do
What about beach 🏖️
Don't let a guy called chris Davies in m8 you will recognise him but here's a brief description ( not a top son)
I’m going there
Hope you have an amazing time
How was it? I'm reading it's pretty run down these days.
@@auklin7079nah it’s amazing but I went 2 yrs ago
On the way
I’m heading there in November..can you tell me if hey renovated the tennis court. It was grass last year, but unplayable.
The resort gets a b+ BUT the ocean water is like a sewer!! It is not clear, it is brown and merry and still and stagnant. Notice no great photos of the ocean surf? It is tagged as a national aquatic seaweed refuge!!!! It is disgusting. I go to places like this 100 💯 for the ocean and it is terrible there. So sad spent over 7,000 to go there for our family and kids.
i went >:)
When did you go ? How was it?
just got back from this resort.. not worth it all.. apparently their managements changed a year ago and they dont care at all about customer service and quality .. i say avoid at all cost and go somewhere else
How was the food?
😢😢😢 I've been seeing so many terrible reviews. Our vow renewal is already booked. I pray in Jesus' name that we have an AMAZING experience our entire stay
Ma soeur est dans l'avion présentement
De retour de cet endroit où la nourriture est incroyable
@@fannydesjardins8415 But what about the rest of the resort?
Already booked 😮
Do not go here. Not worth your money. Very shady management. The rooms shown here is not what you are getting. My husband and I are Diamond club level. Every time we had an issue we got down graded. The place needs major repairs it is falling apart. (June 2024) food was good, liqueur was watered down, entertainment was ok, for an all inclusive they sure try to sell you what they call extras every 10 feet they try to sell you something. It gets on your nerves. Oh if you need a manager good luck. They hide they don’t help. Save your money don’t go to this place. It’s in the middle of a swamp land. It will cost you $100 plus just to get a taxi to go to town. If it rains good luck getting out.