My wife went to Home Depot and picked up bags of dirt. They brought out to the highlander to load. My wife was in the drivers seat so her remote was close. The person from Home Depot hit the window button thinking it opened the gate. To load this for her…. This disabled the gate. Your video fixed this .. I appreciate it.. thank you
Didn't realize that little button on the back door opened the window. Just got my used Highlander today and was frustrated that back door wouldn't open. Made sure the window was closed and voila, back door works! Thank you for solving my issue! 😊
Thanks for posting this ..... could not get my Tailgate door "OPEN" alarm to go off. After watching this, I discovered it was the rear Glass door that was open. Thanks again for posting.
I was about to go to the dealer bc my back hitch has been broken for a month now. I did not know it had customizable opening levels. And that button to left of glove compartment I’m sure was pushed by one of my kids! Thanks so much for this video!!
Thank you for saving me from a door that was apparently stuck open at the grocery store with Popsicles in the car My youngest managed to open the back window, and the door got stuck, I thought that we had broken it You saved my popsicles , thank you!!!🎉❤
thank you Mr. Welch for posting this video and helping with your service. You just say helped me and my friend well we were stranded im the chipotle parking lot trying to figure out what the heck a glass door was
Thank you…..your excellent instructions fixed my tailgate problem…. you know more than the auto techs who could not diagnose why my tailgate was only going up halfway.
I haven't been able to open my lift gate fully on my 2017 Highlander. It only opened about a foot. Made an appointment at the Toyota dealership to tomorrow morning to get the darn thing fixed. About 20 minutes ago, I discovered your video and followed your instructions to go to the app and found the setting for the lift gate and changed it from 1 to 5 and it now works perfectly. Going to call early and cancel my appointment. Wish had looked for your video many months ago. Thanks.
Thanks. You have saved me a lot of money. I do Uber. I had to stop to figure this out. The catalog/book didn't help. Your video 📹 was 100% accurate. Thanks again.
Thank you so much! I've been dealing with the door only opening 75% for like a year and I'm too lazy to take it to the dealer...I had a feeling it was something I did because the Highlander is such a good vehicle that the chances are, it is me , not the car lol. Thank you!
I also was thinking of getting a new one until you said in another video that the rear hatch window doesn't open anymore on the new models. I use that way more than the full door so that's a deal breaker for me. Very helpful thank you !
Thank you very much from New Zealand I had the same issue but now it fixed🙏🙏🙏 it wasn’t opening to a full length I thought something went wrong with the door but it fixed after watching your video 🙏Thanks again🙏👍
thank you, trying to figure out why my Dad's back door wouldnt open , and the book was no help. Within watching your video for 3 minutes, my Dad now knows that the back back can open and won't allow the back door to open if window is open.
This was really helpful for me. Thanks. My rear hatch would not open all the way. Turns out it somehow the custimize setting had been changed to 3 at some point. Put it back to 5 and works perfect now!
You the man sir!!! Thanks for the video. Have had this problem on and off for years and your video solved it just now. Apparently my glass door somehow wasn't closed properly. Oened it and properly shut it and voila!
Awesome. Thanks for the info. We must have unlatched the rear window and we thought the rear door would not close, but it was the window that was not latched.
Thank you so much I have my car close to 3 years I run in to this problem today, could not figure out what on earth was going on thanks to you I figured the window was open I had to press it to close walaaa door shut!
Thank you for this! Just purchased a 2018 at Beaman in May, 2021. This was never mentioned. Had quite an experience with it yesterday, after having the Highlander washed. Window open, warnings flashing and beeping, back door not opening fully. Could have all been easily avoided. Wish I had seen your video before I left the dealership!
Thank you, thank you, thank you!!! I wish I had found your video at the start of winter instead of spring. It was a pain getting my car cover in and out all winter 😂
@stevenwelchtoyota somehow the tailgate setting was at 1. I never even go into my apps let alone the settings ut I switched it to 5 and now it opens just fine again!! Thank you
This was a HUGE help! Thank you! Some friends were getting things out of the back of my 2017 Highlander and then the door wouldn't close. We couldn't figure out what it was. Tried the other fix we found on the internet but that wasn't it. The window was open!! Thank you!
This is the most helpful video I’ve come across! Thank you I have a Highlander and I was having the issue it wasn’t opening. This helped me thank you so much!!
Thanks Steve! Some how ours was stick open giving us long beeps when trying to close. Some how the glass was popped open while the door was up. Easy fix, I just pushed up on the glass about an inch and let it “slam down” on its own. The car beeped a few times then I could close my door normally by hitting the button
@@stevenwelchtoyota Hello Steven. Thanks for the video. I have a situation where the back door (boot) is not opening at all. The settings is at level 5 and still I have to forcefully lift the door up to open and to close it as well. What do you think could be wrong?
Thank you so much for providing this video 🦋😘🎁🌎🙏🏼🙏🏼🙏🏼 I was able to fix the back door that was not opening all the way! My amazing husband was impressed lol 😂
Wow. We've been dealing with this for 3 weeks since having the cabin air filter changed. It was the button in the glovebox. Also...never knew the window could open separately! Thank you for posting this!!!
@@stevenwelchtoyota And when I told the service center that my trunk is working and I am only going to be there for regular maintenance, I can feel the disappointment in the service advisor's voice......
YOUR Video on the hatch saved my bacon. I am now a subscriber as I have learned so much about Hylander. Is is fourth Hylander. I will keep watching. How about the Tundra.
Let me know if you figure it out. It's not something I have seen before. It might be one of those insurance trackers or also could be one of the cutoff devices from a buy here pay here
Yes what they said…ours got disabled after a cabin air filter change! Check the button just left of glove box after opening door! In is enabled and out is disabled!
Forgot to add that there is a button in the glove box that can be pressed accidentally shutting off the door too.
0
This was my issue, thank you! Just got a used 2019 and been trying to figure out some things new to me.
@@cassie4463 happy to help
Thanks for that. Apparently the guys that checked my filter’s during oil change hit the button. I Uber drive so that made the day suck.
@@paulpantera236 it happens. That or the back button are most common
My wife went to Home Depot and picked up bags of dirt. They brought out to the highlander to load. My wife was in the drivers seat so her remote was close. The person from Home Depot hit the window button thinking it opened the gate. To load this for her…. This disabled the gate. Your video fixed this .. I appreciate it.. thank you
Happy to help
Thank you. Soooo helpful!
THERE IS ALSO A SAFETY LOCK IN GLOVE COMPARTMENT! yOUR VIDEO IS VERY INFORMATIVE
Thank you.
Video was great - but THIS SAFETY LOCK solved our problem!!!
Saftey Lock was the key for me too. Thanks!!
Thank you for doing this comment here ❤ you saved my life 🙏
Thank you sooo much, I almost took it to the shop to get it looked at
Didn't realize that little button on the back door opened the window. Just got my used Highlander today and was frustrated that back door wouldn't open. Made sure the window was closed and voila, back door works! Thank you for solving my issue! 😊
Glad I could help
Thanks for posting this ..... could not get my Tailgate door "OPEN" alarm to go off. After watching this, I discovered it was the rear Glass door that was open. Thanks again for posting.
Happy to help
I was about to go to the dealer bc my back hitch has been broken for a month now. I did not know it had customizable opening levels. And that button to left of glove compartment I’m sure was pushed by one of my kids! Thanks so much for this video!!
Glad I could help
Thank you for saving me from a door that was apparently stuck open at the grocery store with Popsicles in the car
My youngest managed to open the back window, and the door got stuck, I thought that we had broken it
You saved my popsicles , thank you!!!🎉❤
Had same issue. After following all these steps, the bottom in glove compartment fixed it for me. Thanks to one of these comments.
Great
thank you Mr. Welch for posting this video and helping with your service. You just say helped me and my friend well we were stranded im the chipotle parking lot trying to figure out what the heck a glass door was
happy to help
Thank you…..your excellent instructions fixed my tailgate problem…. you know more than the auto techs who could not diagnose why my tailgate was only going up halfway.
I have heard that alot. Thank you
I haven't been able to open my lift gate fully on my 2017 Highlander. It only opened about a foot. Made an appointment at the Toyota dealership to tomorrow morning to get the darn thing fixed. About 20 minutes ago, I discovered your video and followed your instructions to go to the app and found the setting for the lift gate and changed it from 1 to 5 and it now works perfectly. Going to call early and cancel my appointment. Wish had looked for your video many months ago. Thanks.
That's why I made it
Thanks. You have saved me a lot of money. I do Uber. I had to stop to figure this out. The catalog/book didn't help. Your video 📹 was 100% accurate. Thanks again.
Great. Happy to help
the best videos EVER on troubleshouting Hg 2014-19!
thanks
Button on the inside of the glovebox (left side) solved it for me. Thanks, Steven!
Excellent!
EXACTLY! I must have hit mine when I changed the cabin filter. It’s working perfectly now.
Thank you, I thought something was wrong and was headed to the dealership for check up, thanks for your video, very helpful
Glad to help
Thank you so much! I've been dealing with the door only opening 75% for like a year and I'm too lazy to take it to the dealer...I had a feeling it was something I did because the Highlander is such a good vehicle that the chances are, it is me , not the car lol. Thank you!
I also was thinking of getting a new one until you said in another video that the rear hatch window doesn't open anymore on the new models. I use that way more than the full door so that's a deal breaker for me. Very helpful thank you !
Awesome happy to help
Omg..lifesaver!!
this video saved me a $250 diagnostic fee to fix my car... turns out nothing was wrong! thanks!
Awesome. Please like and subscribe
Thank you very much from New Zealand I had the same issue but now it fixed🙏🙏🙏 it wasn’t opening to a full length I thought something went wrong with the door but it fixed after watching your video 🙏Thanks again🙏👍
Glad it helped
thank you, trying to figure out why my Dad's back door wouldnt open , and the book was no help. Within watching your video for 3 minutes, my Dad now knows that the back back can open and won't allow the back door to open if window is open.
Happy to help
This was really helpful for me. Thanks.
My rear hatch would not open all the way. Turns out it somehow the custimize setting had been changed to 3 at some point. Put it back to 5 and works perfect now!
Great. Happy to help
Man this is so helpful! I did the window glass & not going all the way up..I swear these new cars need a course to understand. Thanks much!
You found the course. Right here!
You the man sir!!! Thanks for the video. Have had this problem on and off for years and your video solved it just now. Apparently my glass door somehow wasn't closed properly. Oened it and properly shut it and voila!
Glad it helped
thank you so much this really helped. my mom and I were about to leave my grandmas house and the trunk wouldn’t open and I found this. thank you
Glad it helped!
Thank you!! Problem solved. If I lived near your state, you would be my salesman. You rock!!
People fly in all the time. Where do you live?
Thank you, Thank you, solved my problems, trying to read the manual was a nightmare!
I am very happy to help
Wow thanks! You saved me a Christmas week trip to the dealership!
Happy to help
Awesome. Thanks for the info. We must have unlatched the rear window and we thought the rear door would not close, but it was the window that was not latched.
Glove box reset switch!!!! I called the dealer and they told me to try that before bringing it in, it worked.
It happens. It's on the left side of the box
Thank you! My back door was stopped at 75% and driving me nuts!!! Thank you for saving me a trip to the dealer!!!
Glad to help
Thank you so much I have my car close to 3 years I run in to this problem today, could not figure out what on earth was going on thanks to you I figured the window was open I had to press it to close walaaa door shut!
Happy to help
Thank you for this! Just purchased a 2018 at Beaman in May, 2021. This was never mentioned. Had quite an experience with it yesterday, after having the Highlander washed. Window open, warnings flashing and beeping, back door not opening fully. Could have all been easily avoided. Wish I had seen your video before I left the dealership!
I am always happy to help. Next time you need a vehicle ask for me. I will make sure you know as much as you want about your new vehicle
@@stevenwelchtoyotacan you tell me why my manual rear hatch (2014 RAV4 LE) won't open?
Thank you, thank you, thank you!!! I wish I had found your video at the start of winter instead of spring. It was a pain getting my car cover in and out all winter 😂
What was wrong?
@stevenwelchtoyota somehow the tailgate setting was at 1. I never even go into my apps let alone the settings ut I switched it to 5 and now it opens just fine again!! Thank you
@@JessicaJohnson-ik3rn beautiful
This was a HUGE help! Thank you! Some friends were getting things out of the back of my 2017 Highlander and then the door wouldn't close. We couldn't figure out what it was. Tried the other fix we found on the internet but that wasn't it. The window was open!! Thank you!
Happy to help
This is the most helpful video I’ve come across! Thank you I have a Highlander and I was having the issue it wasn’t opening. This helped me thank you so much!!
Glad it helped. Super thanks is highly appreciated if possible as well
Thanks! It was helpful... It works for the 2023 Highlander as well 🎉🎉
Great. Glad it helped
So happy I watched this. It was the button. When they changed my cabin filter they must have pressed it.
Happy to help
Thank you so much. This video saved a trip to the dealership. Such a great video to save and share!
Glad it helped!
Thanks Steve!
Some how ours was stick open giving us long beeps when trying to close. Some how the glass was popped open while the door was up. Easy fix, I just pushed up on the glass about an inch and let it “slam down” on its own. The car beeped a few times then I could close my door normally by hitting the button
Happy to help
Thank you so much! You are a life saver. I truly appreciate you taking the time to make these helpful videos!
No problem happy to help
@@stevenwelchtoyota Hello Steven. Thanks for the video. I have a situation where the back door (boot) is not opening at all. The settings is at level 5 and still I have to forcefully lift the door up to open and to close it as well. What do you think could be wrong?
@@pushmiababapushmia7545 have you tried the button on the left side in the glove box?
Pl😊😊
😊h😊
😊
Thank you so much for providing this video 🦋😘🎁🌎🙏🏼🙏🏼🙏🏼
I was able to fix the back door that was not opening all the way! My amazing husband was impressed lol 😂
Beautiful
Wow. We've been dealing with this for 3 weeks since having the cabin air filter changed. It was the button in the glovebox.
Also...never knew the window could open separately! Thank you for posting this!!!
@@clifmars_public happy to help
Thanks a lot for this video, I was freaking out, almost run to the dealership.
Glad I could help
Thank you, you helped with an annoying issue of not realizing opening the top glass window
Happy to help
Thank you very much, thank you saved my life. I had the same problem with the tutorial. I was able to solve it
Glad it helped
Omg! Thank you! I just fixed my back door issue. It’s been almost 5 months having this issue. Thank you so much
Awesome
Thank you! My mom was close to tears thinking her Highlander was broken 😂 this helped! Those pesky windows!
Happy to help
Thank you sir for helping me fix my trunk you are amazing
Happy to help. Please like and subscribe. I have a ton of helpful videos
Brother, you saved my life. Thank you very much for the video.
Glad I could help
Thank you so very much! This saved us a lot of headaches 😅
Happy to help
It was the window!!!! Thanks man! Saved us!! 🎉
Great to hear!
Thank you for the tip about the settings in the infotainment system!
Glad it was helpful!
Brilliant video thank you exactly what happened to mine window was open a tiny bit thanks again
Happy to help
Thank you, I did not realize that my back window was open. This did the trick.
great!
Thank you so very much! This saved us a lot of headaches
You're welcome!
Great advice worked great resetting it from the tailgate button is the easiest way thank you very much keep me from getting aggravated great job ha ha
Glad it helped
Thank you so much the reset really helped for 2015 highlander.
Great. Happy to help
Wow thank you sooooo much. Your video was a tremendous help!!!!
Happy to help
Great vid. Exactly solved my back door/window issue.
Happy to help
maaaaaan you just saved me a trip to the dealer
thank you thank you
Awesome
I thought my door have a projectibut find out the top glass was open from your video 🙂 I didn't know my vehicle had this 😂😂
Happy to help
You are a genius! Thank-you! The apps setting!!
You're welcome!
Great video save me right now my toyota highlander thank you so much..
Happy to help
Thank you very much. My window was open and didn't know.
Great. Happy to help
Thank you. My wife would have hurt me AND the boys if we didn’t figure out to set the door to 5. Thank you!!!
happy to help
Lol, thank you for the video. I thought I broke the back door. Thanks for the help!
Happy to help
Thanks Steve I couldn’t tell the little button popped the window open.
No problem. It happens alot
Thank you so much you are a lifesaver. Wonder how many people don’t know it’s a window 😂
more than one would think
Thank you for you video it's awesome I fixed my back door 🎉😅
@@maggiesanchez6286 happy to help
Thank you so much. This was a great help ❤
Glad it was helpful!
Thank you 🌷I fix my car
you're a great man
Happy to help
You are my Saviour. Your video is very helpful
Glad I could help
Very helpful information. Thank you
Happy to help
Great content sir, your awesome GOD BLESS
Thank you. You can check out my other channel as well. It's called... fact of the day with Steven Welch
Thank you thank you thank you!!! You solved 2 of my issues!!!
Happy to help
Thank you, thank you, thank you !! be blessed
I am. Thank you!
Thank you very much for the información I really appreciate is really helpful...
You are welcome
This video saved my ass. Thank you!
Happy to help
I'm having the same issue but my car is in the shop to get a tire fixed so I hope this video is as good as I think it is ⁉️🎯
Thank you
So helpful! Thank you :)
Happy to help
Check the power button on the left hand side of your glove compartment. That should be first. You're welcome.
Correct
I tried everything in vid n didn’t work it thank did I saw ur comment. It was the power button
U right. Thanks 👍
Thank you!!!!!
Thank you 😭😭
Thank you, thank you so much 🙏 God bless you 🙏
Thank you. Happy to help
Thanx buddy, that was super helpful!!!
Happy to help!!
Your amazing thank you to help me and others
No problem
helped me today. Almost made a trip to dealersihp
happy to help
@@stevenwelchtoyota And when I told the service center that my trunk is working and I am only going to be there for regular maintenance, I can feel the disappointment in the service advisor's voice......
@@pendyaaa I bet
Thanks for your help.
Happy to help
Very good video!! Thank you!
Happy to help
Check the valet lock button in the glove box...far left edge. Fixed our problem...
I listed that as well pinned.
You are amazing THANK YOU!
Happy to help
Thankkk you so much your such a awesome person!!!!💜💜
You are very welcome
Steven Welch huggins g we uiuuuuiiii
Steven Welch has to it tutus
Thank you! The upper window was unlatched.
Glad it helped!
Thanks you... the glass door was open. The manual was not straighforward on that.
Happy to help
YOUR Video on the hatch saved my bacon. I am now a subscriber as I have learned so much about Hylander. Is is fourth Hylander. I will keep watching. How about the Tundra.
Awesome! Thank you!
Dude that level thing is killing me. Hopefully it'll fix it for me. Thank you!
Let me know if you figure it out. It's not something I have seen before. It might be one of those insurance trackers or also could be one of the cutoff devices from a buy here pay here
@@stevenwelchtoyota yes it fixed it, I couldn't get it off setting 2 I thought it was broken but it's fixed now thank you!!!
@@seanycha awesome! Glad to help
Thank you , you saved me❤️🌹
Happy to help
Yes, thanks it worked.
Happy to help
There’s also a button in the glove box that can turn the lift gate on or off.
true
This happened to me. Popped the glove compartment open and accidentally turned off the assist.
@@AsscracksOfdawn it happens
Thanks so much it helped me solve my problem,
Yes what they said…ours got disabled after a cabin air filter change! Check the button just left of glove box after opening door! In is enabled and out is disabled!
i mention that in the description
VERY HELP FULL
Thank you
It’s work thank you my brother
No problem
Thanks bro very helpful
Happy to help