How do you change the date format to UK. All other watches have this in settings. Also weather does not update automatically you have to change it to another city manually which is frustrating. I set my watch up at my parents home and now I have to manually change it to my city. How can I amend this?
Hello!!! I have a new GTS2 and I was on a roll setting up my phone until I hit a bump. The instructions stated scan the QR code. I turned on my Bluetooth and nothing connects. Please help.
Hi! We're so sorry that you're currently experiencing issues. Please describe your issue in an email to support@amazfit.com Our support staff would be more than happy to assist you. Thanks!
Hey I have issue with the pairing. when I try to binding the watch, the app and the watch did detect each other bluetooth, but it never gets to finish the pairing and stated that "can't connect, check your network and try again later". tried to reconnect the BT, restart my phone and watch but it still the same. Can you help me?
Hi! We think it may be better that you discuss this with one of our technical experts. Please contact our team via email at support@amazfit.com. One of our members would be more than happy to assist you with this. Have a great day!
Hello! Could you help me? I have paired it with the phone and want to make my calls from the watch. When I am in a call, on my phone I cant switch to watch. Btw, it detects, and show me when I am in a call, and shows the watch where I can switch to it..but still cant.
Fruzsi622 Certainly! In the Zepp app, go to Profile> My Devices> select [device]> Incoming Call to manage incoming call alert settings and display incoming call contact information.
I cannot received any notification such as email and some msg from apps. Connect with BT is again and again. Never connect only one time and please any suggestions. Thanks
Hi! On your Zepp App, go to Profile > My Devices > choose [device] > Incoming Call, to manage incoming call alert settings and show incoming call contact information. On your Zepp App, go to Profile > My Devices > choose [device] > App Alerts > Manage Apps, to activate notifications.
Hello Abhiman! Our product support team has shared some additional information regarding your question: Alexa is only supported in 15 countries/ regions now, so please check if your country or region support Alexa. If you have further questions, please refer to this website: support.amazfit.com/en/faq/index?key=alexa .Thanks!
Anybody here have the same problem with me.. when music that connected to the bluetooth tws n the gps active at the same time, then it always disconnected n the music app stuck 🤐🤐
Hi! We think it may be better that you discuss this with one of our technical experts. Please contact our team via email at support@amazfit.com. One of our members would be more than happy to assist you with this. Have a great day!
Hi! We think it may be better that you discuss this with one of our technical experts. Please contact our team via email at support@amazfit.com. One of our members would be more than happy to assist you with this. Have a great day!
Waste of money does not have alexa update, difficult to connect with Bluetooth headset. Calling and music is just the name sound quality is very poor you can not listen proper. Under 5k there is lots of options in market. Very disappointed. There's is no returns options in Amazon.
What about nfc how we can activate it?
Hello, Amazefit staff could you please teach me how to enable auxiliary sleep monitoring mode
How do you change the date format to UK. All other watches have this in settings. Also weather does not update automatically you have to change it to another city manually which is frustrating. I set my watch up at my parents home and now I have to manually change it to my city. How can I amend this?
Hi! Could you please tell us which watch model are you using?
I have music connectivity issue with My one plus airpords... Do you have any solution? I have brought just 4 days ago.
I am only getting upload option in the app..not the hotspot option... And unable to transfer music in the watch😵
My watch doesn’t have call on watch feature
Can control my phone camera...?
Can't see wifi option under network and connection settings
Amazefit gts 2 has no option for Alexa but its available in low cost watches.. please add Alexa in gts 2 ..
Hello!!! I have a new GTS2 and I was on a roll setting up my phone until I hit a bump. The instructions stated scan the QR code. I turned on my Bluetooth and nothing connects. Please help.
Hi! We're so sorry that you're currently experiencing issues. Please describe your issue in an email to support@amazfit.com Our support staff would be more than happy to assist you. Thanks!
Thanks for responding but I was able to fix the issue. I simply deleted the first app and then downloaded it again. It worked.
michelle banks Great!
Does it have phone dial number pad to make a call from the watch ?
Hi! You can receive a call or text message notification from your phone to your watch🙌🏻
Hey I have issue with the pairing. when I try to binding the watch, the app and the watch did detect each other bluetooth, but it never gets to finish the pairing and stated that "can't connect, check your network and try again later". tried to reconnect the BT, restart my phone and watch but it still the same. Can you help me?
Hi! We think it may be better that you discuss this with one of our technical experts. Please contact our team via email at support@amazfit.com. One of our members would be more than happy to assist you with this. Have a great day!
Hello! Could you help me? I have paired it with the phone and want to make my calls from the watch. When I am in a call, on my phone I cant switch to watch. Btw, it detects, and show me when I am in a call, and shows the watch where I can switch to it..but still cant.
Hello! Unfortunately, the GTS does not currently support Bluetooth phone calls.
@@AmazfitGlobal it is about gts 2. It supports.
Fruzsi622 Certainly! In the Zepp app, go to Profile> My Devices> select [device]> Incoming Call to manage incoming call alert settings and display incoming call contact information.
@@AmazfitGlobal I did everything, my phone shows it on my call display, but still dönt want to..
Fruzsi622 To understand this in more detail, we need more detailed information from you.Please write to us in direct and we’ll help you!
Why does mine took so long to pairing?
can this watch be set up for inches and pounds for the us?
Yes from the app
Alexa and gps is available or not?
Hi there! We're glad you're interested in the Amazfit GTS 2. Yes, this watch does have Alexa and GPS!
@@AmazfitGlobal I'm not able to find Alexa in my GTS2 Please help
SANDEEP KHANAL Hi! You can check how to use Alexa here:
support.amazfit.com/en/faq/5002
I want to be a member
I cannot received any notification such as email and some msg from apps. Connect with BT is again and again. Never connect only one time and please any suggestions. Thanks
Hi! On your Zepp App, go to Profile > My Devices > choose [device] > Incoming Call, to manage incoming call alert settings and show incoming call contact information.
On your Zepp App, go to Profile > My Devices > choose [device] > App Alerts > Manage Apps, to activate notifications.
I can not figure out how to transfer music on to this bloody watch
How to connect alexa
Hi Abhiman, please get your phone connected first and you can activate voice control. Hope this helps, thanks.
Hello Abhiman! Our product support team has shared some additional information regarding your question: Alexa is only supported in 15 countries/ regions now, so please check if your country or region support Alexa. If you have further questions, please refer to this website: support.amazfit.com/en/faq/index?key=alexa .Thanks!
When Alexa update will come for gts 2 in india?
Not worth to spend 13k for this smartwatch don't buy this product
there is no settings menu on this watch
Yes there is settings menu. Press the upper crown and swipe down on the screen to find settings.
Anybody here have the same problem with me.. when music that connected to the bluetooth tws n the gps active at the same time, then it always disconnected n the music app stuck 🤐🤐
Yes, Im having same issue... Unable to connect Amazfit with airpord...
My watch doesn't contain settings and widgets
Hi! What do you mean?
Microphone not working after update
Hi! We think it may be better that you discuss this with one of our technical experts. Please contact our team via email at support@amazfit.com. One of our members would be more than happy to assist you with this. Have a great day!
i press the physical button but nothing happen..how?
Hi! We think it may be better that you discuss this with one of our technical experts. Please contact our team via email at support@amazfit.com. One of our members would be more than happy to assist you with this. Have a great day!
Waste of money does not have alexa update, difficult to connect with Bluetooth headset. Calling and music is just the name sound quality is very poor you can not listen proper. Under 5k there is lots of options in market. Very disappointed. There's is no returns options in Amazon.
Hi! We're sorry to hear that 😢
This watch can receive whatsapp call?
yes
Who said?
Is it possible to receive whatsapp call?
We are sorry that Amazfit GTS 2 doesn't support for whatsapp call.