Anviz CrossChex Standard # 05 - Manage users between device and software

[@Zerme01]

hello can you help? when i enroll fingerprint it automatically prompts enrollment timeout

[@anviztechnicalsupport]

please send a ticket to [e-mail] , probably your device is not connected correctly
inform your device model and software, our technical colleagues will help you by there!

[@kM_tanixyx]

Please can you help me on how to antipass-back

[@anviztechnicalsupport]

Hi Mr. Kutani, please give us more information at our support system: www.anviz.com/account/ticket/add.html
you can also look for more information at our community: community.anviz.com

[@mohammadsarfraz6055]

I add user but when I am going to select set privilege its showing nothing. Only ok and cancel are showing. Because of this I can not user in my device

[@anviztechnicalsupport]

Dear Mohammad, good day. Probably its because the device is not well added on the crosschex, if the device is not added and synchronized with software, you will not be able to see it there. If you need more detailed support please open a Support Ticket at our website: www.anviz.com/account/ticket/add.html our technical team will contact you. Best Regards

[@FedericoCatalan]

Thank you!

[@nancyjessicankolemboui3200]

Ma borne n'a plus accès au menu

[@nancyjessicankolemboui3200]

Comment faire svp

[@anviztechnicalsupport]

@@nancyjessicankolemboui3200 Veuillez m'informer du modèle d'appareil et comment se passe la communication, usb, ethernet, wifi ...