Why I stopped Moto-Vlogging & is Royal Enfield to blame?
ฝัง
- เผยแพร่เมื่อ 29 ส.ค. 2024
- Hey everyone, I’m back from the wilderness as I thought it was about time to provide all of you folks with an explanation about why I stopped MotoVlogging abruptly.
And what does Royal Enfield have to do with any of this? Well, Siddhartha Lal (CEO & MD) has been talking passionately about creating a motorcycling community in the wake of the new 650 CC twins that were launched. He has been extremely amped up about the state of the art showrooms and investing in a knowledgeable and enthusiastic sales team that make a customer feel welcome and engaged.
Was that the experience I had at the Royal Enfield Indiranagar Showroom in Bangalore? Watch the video to find out for yourself.
IMPORTANT UPDATE - Within a day of the video being posted, the showroom owner Mr.Jayprakash called me up to discuss the issue and apologized for the unpleasant experience. He informed me that the sales person in question had turned out to be a bad hire and had been let go a few months back due to issues related to his attitude and performance. Even though he was hired at a senior level as a “Brand Champ”, they realized within a couple of months that it wasn’t a prudent hiring decision and decided to part ways with him. He also acknowledged the importance of a positive customer experience and assured that they will train their staff to be friendly and engaging.
The speed and agility with which Royal Enfield responded to this is surely a positive indication that they are willing to listen.
If you are an RE fan, please head over to the Indiranagar showroom or any other dealership close to you and share what your experience is like.
Power of TH-cam 🔥🔥🔥
Imma subscribe.
I really liked your attitude and personality just by watching this video alone. 🤗
That's an improvement indeed. I've been a regular at the showroom for many years for accessory purchases from time to time and have also purchased 2 bikes from them. Never had an unpleasant experience and the initial vlog was indeed a shocker. I can personally vouch for the customer experience at Indiranagar Royal Enfield and it has always been welcoming and cordial like an extended family of sorts. So thank you The Savant Life for further clarity on the issue.
I'd purchased my RE Himalayan from the same showroom just over 6 months ago. They always had a lethargic approach towards the sales aspect and didn't really bother whether they sold a vehicle or not. The brand motto is 'Your ride starts here' when a motorcycle rolls out and handed over to the customer. However, it starts before that from the moment you step in and I've never had a positive impression from day 1 and the whole process was quite a hassle. There would be others who can vouch for the same, I'm sure. But I must give due credits where it's required and this person in question (not sure of his name), was pretty approachable and warm to talk to. Didn't face an issue with him specifically. But I understand where you're coming from.
Finally some justice to us biking enthusiasts....
*strell വഴി വന്നവർ ഉണ്ടോ?*
ദശമൂലം ദാമു -vishnu ya
🤘
Njn indey
Unde
Njyn indeee
This video needs to reach Siddharth Lal.
Such arrogant behaviour is not acceptable at all.
Kettle and pot , my dear. Kettle and pot
Hi I'm from Sri Lanka, For one person's behavior should not stop your path, You doing motovlogs for us, not for them.
Guys - thanks for the great response and it feels good to be back! What I'm saying in the video is not specifically meant for RE alone but extends to a number of other brands. So instead of shunting around different showrooms, I would much rather make the kind of content that I want to make about several different topics that will occasionally include motorcycles too.
Hope you guys will like it and will stick around for the ride
Sure! We're always with u.
You don't need to go to different people bro.. You have those ability that the right people will found uhh.. Dnt forget you're black beast which is resting there.... That is enough for us and you're sound.... 😊
Karnatakada hemme.
Savant Mathomme!!
The Savant Life ge Jai 😁🙌🏻
You can do videos on improving riding motorcycles, like guide on riding bikes.
Every re show room is shit rude as fuck I regret buying re
Hi, This isn’t something we’d want you to experience. Request you to share your contact details with us and our team will get in touch with you. Thank You.
Thanks - the showroom owner reached out to me and we had a fairly positive conversation and I have updated the same in my pinned comment.
This is why I sold my Himalayan and bought the KTM 390 :)
Best decision on motorcycles yet!
You said it too soon buddy. Wait for it 😁 it's a KTM
Same here, I went to the RE showroom and did not feel any sense of belonging. Very very transactional.
@@saajanjogia I have had the KTM since 2017 July and have had no complaints. Starting from sales experience to service, everything has been above par than any other brand in that segment. Primarily because KTM is made like a bike, not like a Gun!! 😂
@@jeetparapsyn3957 how many kms has it clocked?
@@saajanjogia 21000kms!!
Happy to see you after such a long time..😊😊
Send this video to Siddharth Lal.
He should know how his friendly salesperson are in actual..
Not only in Bangalore even here in Chennai these royal enfield crack heads are full of ego. Even government employees would treat their customers with more hospitality than these clowns. There are more bikes out there with lesser CC that can easily outperform their metal junks, it's just that there are a lot of brainless RE fans who don't realise this truth fall prey to this brand. There are still tons of bikes out there that could use your review Savant. For me your Gixxer review will always remain my personal favourite, wacky one of a kind review. Keep going Savant 👍
Yesterday had a RE 350 open full throttle a little ahead of me at Palm Beach Road and I thought I should give a try on my Gixxer SF. And guess what happened? Well I went home feeling guilty that I ruined someone's day and their perception of RE's performance! 🤣
@@kingstonberyl LoL 😄
True, his gixxer review is great.
Don't be angry with fans. I agree with you that dealers and the company both are pathetic. But what is the fault of a fan?
Straight to the point
1: RE is not confident enough to give the bike to TH-camrs in particular coz you might give away negatives of the bike .
2: Indira Nagar showroom sales person is the "BAAP" of Royal Enfield 😂😂😂
PS : thanks for showing the other face of people in the showroom .
Ego.. Ego..Personal Ego.. built up Ego.. This thing has the potential to destroy even the most sacred thing you can ever imagine & build. An organisation needs personal ego sacrifice to grow.
Feels good to see you back brother.. BTW how did the showroom owner get you're contact number even before the test ride?
I had filled out the form even though the test ride hadn't happened. So, I guess he got it from there. Or maybe from one of the guys from the motovlogging community coz I got a call from one of them saying folks from RE wanted to talk to me.
Really happy to see you back! Attitude like this salesperson's is becoming commonplace in India and people need to realize that the consumers aren't the same as they were 30 years ago. Appreciate your efforts to bring this into light.
RE should take necessary action against that chap at the Indranagar showroom. He has absolutely no right to deny a customer a test ride. Again, he do not represent Royal Enfield as a brand. You don't need to take him so seriously... just walk into another store and you should get the treatment u deserve as a social media influencer. Best of luck!
Motovlogging is not the way it was a few years back.
BUT WE DO NEED SAVANT LIFE DUDE.
Bring out the Positivity as always.
Maybe not reviews from these dudes.
But do your thing... we'll support you.
Brands are not the only one who can provide us with Motorcycles.
Don't lose hope.
Good times ahead :)
Omg I missed you alot.... Bro....🤧🤧🤧 Why did you leave .... I was waiting for your Reactions on New Bikes like Yamaha MT15, Suzuki Gixxxer SF 2019 n all...
In due time, I will talk about them :)
*Not sf 150 that's an underpowered bike. We want sf 250*
Yentha avasthe maraya.. good to see you back in action
Welcome Back!!! And missed your contents. Love your Raw Riding skills and the language. Your Reviews not based on the spec sheet but rather a raw experience that any potential customer of any brand would opt to. Keep it going and loads of LUCK.
Dude screw this video ...ur back!! That's great news
Royal Enfield MD definitely need to see this..
Please don't stop doing motorcycle reviews and vlogs......the number of people doing good english motovlogs is already so little......even motoroids does not push english reviews anymore...... you're a rare breed, please don't stop
I just am here to see you and your biking life, you amongst all the other vloggers i have seen was the most energetic, enthusiastic and biker with a good class i felt, which is why i used to watch your videos. But sad to see, because of a bad experience at this showroom, kinda made viewers like me to not get anymore quality content videos as yours. Hoping to see you come back.
You have such a pleasant way of conversation.. Like your anger is also so composed!! I’m amazed!
Keep it up brother!☺️
I saw a car with "Sawant" sticker on the read windshield, and the W was chipped and looked like a V. Immediately I was reminded of your channel. I really used to enjoyed your vlogs and content. Clear and crisp delivery of facts. I searched for the channel today, only to find this out. I hope you're doing good man, you earned respect with your content.
Don't stop vlogging brother. Keep vloging . We love you
Same reason why I stopped motovlogs as well😐
You're the person who'd have an answer to "
Sell me this pen. "
Good to see you back!
Good to see you after long time brother. 😊
TVs and royal Enfield showroom people's are worst 😡😡
Bajaj are also the worst , yesterday I went to the showroom and the manager didn't even knew there was a abs model in puslar ns 200
@@terencedsouza2885 yeah bro 😂😂
Will miss the reviews but you have a few books laying around in the back , maybe a book review perhaps
P.s
Don't stop the bike reviews
Rejections are a part & parcel of life. You should try different ways to make your algorithm work. Great to see you back bro. Hit back and hit hard with some great content as you always do.
Common brother, that accent is just love, so please continue the videos
Please come back to Moto blogging.. I bought my Gixxer after I saw your review.. I was not sure which bike to buy but after watching your review I became certain to buy Gixxer .. and it's a decision I can proudly say is the best decision till now.. miss you brother and your reviews.😣
The 22 dislikes are coming from RE showroom bike owners
Adventure Assam Vlogs 😂😂😂😂😂
Hey buddy, good to see you again. If not motovlogging, come up with anything - travel/ movie / restaurant reviews or random thoughts. Just dont put the channel in backburner. I am sure there are hundreds of folks like me, who love to listen to you.
Ah! Such a friendly RE sales guy!
If I may suggest you don't need to take pains to put out a first impressions video of any bike as soon as they are launched.You can wait till you get your hands on that bike that too without any hassles and also without you having to deal with such A-holes.We are here just to know your opinion on any particular motorcycle.It doesn't matter whether you are the first one to review it or the very last one.Hope you continue to review two-wheelers as you used to.
All the Best brother. 👍
That is spot on - will make the occasional bike ride video when I can.
My friend, TH-cam is bristling with motovlogs. Every other "chokra boy" (in Sid Lal's linguistic register) is trying to make a video on bikes and while some of them are good, most others are terrible. You on the contrary are a maker of tremendously high quality vlogs. Your commentary and English is impeccable - a viewers treat, if I may say so. Please do not stop making vlogs. Your feedback matters a lot. Buying decisions are made based on your reviews in many parts of the country. So, my message will be Please Carry On!
Savant bro....extremely happy to see you....eagerly waiting for ur motovlogs
Here in our place RE sales guys are the best!
Btw i have visited edapally and companypady showrooms, both in kochi and i would say those were my favourite showroom visits
damn bro...shaking my head right now...
best of my wishes to you...don't let fools like him kill your vibe...cheers :D
I too had a similar experience at Whitefield RE, back in Oct '18. Was determined to buy Himalayan. I needed it on an urgent basis as well. I went to the showroom, in a casual dress and torn jeans... Let's just say like a vagabond. I enquired about the bike and its availability and all awhile they seemed quite indifferent. I was told that there was one last piece, buy that too would take a couple of weeks for the bank to sanction loans. I told them that I didn't need any loans and was waiting, just glancing at the bike. Meanwhile, a high profile customer came with "executive" looks and charms and demand the same last piece. I was just awestruck at the way in which they dealt with him, standing and greeting with a smug face. They gave him the last piece and I was left standing. When I went back to them and asked about the motorcycle, they said it just got booked. The mixed emotions just dashing through my face was just too much. I literally walked out of the showroom and went to Khivraj Bajaj, from where I booked a dominar which was delivered two days later. That was a decision I'd never regret. Its been 8 months, 20K km, not a single part replaced other than filters....not even clutch and throttle cable
This video needs to be seen many others. This has been a problem with every other royal Enfield showroom I've visited in Mumbai. I've had the worst customer / service experience. I own a Royal Enfield.
Good to see you back mate... Looking forward for more videos!!!
Love frm Bangladesh ♥ welcome back pal...
Well put thoughts about moto blogging, and thanks for summing up the trials and tribulations of making it on TH-cam.
Well few months back I walked in to one of the RE showroom in Pune to checkout the 650s. No salesperson got up from their seats.
Finally after walking up to one of the guys, they talked about waiting period and did not bring out the brochure or pricing details till another request.
No test ride bike was available, they promised to send the bike home on scheduled date. On the given day I made 5 calls to the guy and well the bike was never sent.
That’s when I decided to drop the idea of converting to RE.
Good to have you back bro..
What kind of sales person is he ? But there are good showrooms too, I have went to a test ride last month to Whitefield showroom, the one near manipal hospital (infact they have invited us), and we clearly said we are here to take test ride not to buy, but they treated us really well. I think this issue specifically related to indiranagar showroom like you have mentioned.
Thank you somuch for exposing such "frogs in the well" .
ND pls don't make this sort of ppl to change your hobbies negativity..
Ohh between.. both twin cylinders r just great :)..
Hope to see more videos from you soon 😊
Peace.
Hey, bumped into your channel for the first time. Interesting I must say. Well I have this much to add- it's their loss. Why get disheartened by the wrong attitude of one insignificant employee. Yo deserve much more success and we your subscribers deserve to see much more of you.
Hoping to see more of your vlogs. (You seem an interesting guy, dunno how I missed you till today-by the way I subscribed to your channel right away).
Take care...
:)
It was your video that made me buy Suzuki Gixxer 155. I was waiting for your review of Suzuki Gixxer 155 SF and Suzuki Gixxer 250. I hope you start doing moto vlogs again.
That's great to know - have fun with that bike :)
It's personal decision always but in my opinion don't give up. You're still awesome in the way you express yourself. A showroom guy cannot influence you to stop.
Thanks - I'm going to keep making different types of videos.
This kind of attitude was prevalent in showrooms around 10 years back, where the dealer thought the name of the brand was enough and dealers didn't provide test ride until you booked the bike first.
I do sympathize with your experience but a one off bad actor should not deter you from making content you like.
Good morning Sir.
Please do not let anybody gauge you and i assume you would be unabated by any unpleasant happenings around. You have so much of energy in you and it is always a treat listening to you Sir. All the best to you and looking forward to hearing you soon .
Namskara Anna!! We definitely missed you Savant. I subscribe to personality and I am sure I shall never be disappointed. Always a subscriber. Lots of Love & Respect from Jayanagar 4th Block !! So happy to see you. Please keep them coming
Namskara guru - Jayanagar 4th block brings back so many memories. Cool Joint and Hot Chips ;)
Missed you brother keep uploading the stuff! Don't be depressed by such lame people!
Hey sawant bro.. Pls keep posting videos..
No matter it is about motorcycles or anything I am. Gonna watch it..
I love the way u speak and present urself infront of us.. I am big fan of ur voice and sentences.. Pls keep it going..
Brother.... Badly missing your vlogs... If possible please comeback.... All the best bro.
Welcome back bro. I've been looking for updates in your channel, finally you're back. Keep reviewing other bikes if RE is not cooperating. Don't quit reviewing because of a single brand or showroom. We like your reviews because we find it genuine.
@savant life...
Life is filled with such people why get demotivated...
Move on you have many other brands...Please don't stop perusing your passion....all the best
Big fan❤️, Come back, Do more videos
Please don't give up motovlogging and reviews for this bad experience. You are better than most of the popular youtubers in riding skills and language. Please don't give up.
Missed you big time brother. Do come out with whatever you have! And plz don't stop vlogging just because of that fool hired as a salesman! You were pretty good at that and among a few on whom we can trust upon.
Sir we missed you so much.. please come back.. motorcycling industry needs people like you!
Your are the man bro... We missed you. The world needs likes of yours.
R.E should know "Before fall comes pride".
Let us make a # and let that MD know whats happening. Pls comment a nice # below of ur choice guyz
Finally you are back brother, Love ur vlogs. I myself own RE and their service and sales guys got a very bad and arrogant attitude. I hope Re will know that there are in that position bcoz of the customers and they should show some respect to their customers.
Anyway, glad ur back...
Thanks man - much appreciated!
Hope the 1k likes on this video reached out to 100k people being aware and auto brands start doing their sales job with some dignity.. Cheers and thank you for this video savantlife
He said this SHOWROOM do not need marketing. It's HIS SHOWROOM and services, products from ROYAL ENFIELD. If he don't want marketing for his SHOWROOM then what is the issue? Dude, Sid and that guy is in the same extreme but you are in another dimension. Learn the difference between Product Marketing and outlet Marketing.
I am looking forwars to this channel as to what else it can offer.
I am sure you will do something better with it.
And glad to know that RE did a sensible thing by calling you over and sort out matters.
I was watching lemmino top 10 space facts and left it midway to listen to what our savant bhai has to say )
I can count on you for that ;)
OMG ! Yesterday I went to your Instagram profile to see if you were active there but you haven't posted anything recently there too.
I was eagerly waiting for your review of Yamaha FZ/FZS V3, cause when you ride your Yamaha it just shows in video how much you love it.
Please don't get down by these kind of people, and do everything you want to do with the channel but please occasionally do reviews too.
As a Yamaha fanboy waiting for FZ V3 review hehe....
Man u r one of the finest speaking moto vlogger in recent times, being from Bangalore another reason to lv u buddy. don't stop keep it going , some idoits can't change your way. Wish to see more from you
Happy to see you back!😄
Man the shades!!!
Keep'em on all the time for godsakes.
I was a sales consultant at Royal Enfield in Bangalore and I quit the job after just three months because of the way my colleagues and our showroom used to treat our customers, I can surely tell that I would never want to be a customer to that showroom.
We got wonderful training directly from Royal Enfield on how to treat customers but nobody used to follow that at work,
Royal Enfield is trying to give its customers a beautiful experience of motorcycling but it is not reaching the customers because of the managers and owners of dealerships..
Felt very bad.
Thanks for that insight...
That showroom guy had no idea what he wanted to speak. Anyways lot more content can be done in this field apart from first impression and all the same content done by other creators too. Keep uploading videos be it saying just a hello to people or sharing how was ur day.
Awesome brother I understand the pain we take as a Motovlogger and the time we spend on making video for our viewers. Thanks for throwing some light on this topic.
That's exactly what happened when I had been to TVS SHOWROOM at Devegowda circle at banashankari. Denied giving me a test ride of RR310 and when I asked how will people know about the bike without riding one. They say if you want it just book it and he just walked away.
Thats when I stopped vloging bro.
There was an incident that happened in Indra Nagar apparently where a guy took the bike for a test ride and had a couple of guys waiting for him to bring the bike. Once the bike got to the corner couple of his friends pulled out the showroom guy and rode the bike off. I heard that's why they are worried to give bike for test rides
I had a similar experience with one of Honda showroom here in Chennai. Went to get CBR 250 and a guy over there treated me the same... and then I went to KTM 390 and got 15 KM test ride... bought one... I also understand it is not about brand it differ from showroom to showroom. 😊
Bro please don't stop vlogging. They really give us an insight of new bikes. We love Ur videos n hope to see u again soon with another review.
Great to see a new video btw I doubt any other showroom would do that to you.👍
Been waiting for a new vlog for half a year man! If you have the time please do the Suzuki GSX R/S150
That guy is having a nonchalant attitude, i guess i used this word right and on right situation, you were inspiration and one of the source of improving English and i am so happy to see your new video after such a long gap.
Thanks bud!
Same thing happened to me in 2016 when I went to Re showroom to book Himalayan. I still remember the rude behavior of the salesperson, so just dropped it and booked a RS200 and I am happy with it. I have no regrets. But they loose a customer like me who hardly uses a bike max 1-2 years.
Hi. I'm 57 and I'm also a marketing Guy and I commute on Motorcycle. Some time ago I approached a Bajaj showroom for Pulsar 220F test ride. The sales guy wanted to know whether it's for my Son. With such attitude what can anyone except?
Happy to see you back bro...we want more videos from you..i like the the way you talk and ride motorcycles, so please keep uploading more videos.
Good to see you back bro.
There are a lot showroom guys who treat customers like they don't care. But that shouldn't make you stop motovloging. Look forward to see more quality contents from you bro.
Idk if you're gonna continue motovlogging or not, but I really really think that you're pretty good at it. Yes, personally I want you to continue this, but even if you don't... I'll stick around because I really like the way talk about things, not just motorcycles.
Miss ur videos brother..hope get back with a Bang
Good to see you man .. just tweet it at the MD
Simply ridiculous how this guy behaved. These are the guys who take the cult following of RE for granted. I've been following you and really liked your content.
I'm a passionate biker first and also run an authorized Mahindra Mojo Exclusive dealership - Nafs Motors at Banaswadi, Bangalore. Mojo is a brilliant tourer but honestly is quite underrated. The people who own it really love it and slowly it's building it's own cult following..You're most welcome to come try out the bike or even have it for a day. We could even do it over a breakfast ride and hit the highway. I'd also be happy to offer you my Triumph Daytona 675R 😃
Man! Gud 2 see you after a decade! Your reviews are really unique...Plz don't give up motovlog!...All the best..
Thanks bud - I'll keep making different types of content.
Welcome back brother.
When I went to test ride they asked this same question whether u r going to buy or just test riding... how can a person just buy a vehicle by seeing or riding a single vehicle which costs more than 2.5 lakh... need to grow a lot.... RE
Nice video.. i visited RE banshankari showroom in bangalore but the experience was quite the opposite. The sales person there was very friendly and offered me test ride immediately, i booked interceptor the very next week.
However i had a similar experience in tata showroom in jayanagar, i am/was currently looking to upgrade from my current tata car to a harrier. The sales person there was so rude because i had a soft copy of my driving licence. Being a tata car owner it was very disheartening to be treated that way when i asked for a test drive. I have dropped the plan to go for another tata.
Maybe i would have liked the car or maybe not idk, the sales team should understand that a mouth to mouth publicity not only builds brands but also brings business to them. And they should be taught that its not only about sales but the customer experience matter.
Such negative experiences should not happen when anyone visits a showroom and i can really relate to your experience.
I'm sharing this video right now, Everywhere possible. I can't take this guy's attitude!! Royal Enfield?????????
Dear sir you're absolutely correct at your point.... People at this position should know how to communicate which this guy absolutely did not know..... And it's going to harm their marketing. Also I think it's this guy's fault as well as the company's in appointing such people
hello man, i m happy tht to see ur video again and i m really thankful to u bcoz i get my perfect bike (suzuki gixxer 150) by watching ur review on tht. so i hope i can see ur videos again in future. thanx
and plz dont mind my english.....