TDP129: UCI Health's CMIO, Dr. Deepti Pandita: Identifying Root Causes for Clinician Burnout & more

Episode 129 of The Digital Patient - Stories from the frontline of Digital Patient Engagement - featuring Dr. Deepti Pandita, CMIO at UCI Health. Show notes 👇
[00:01:02] Dr. Pandita’s journey from India to healthcare in the U.S., transitioning from internal medicine to informatics.
[00:03:06] Early encounters with technology in residency, pioneering digital solutions for on-call scheduling and handoff reports.
[00:04:29] The embrace of early electronic medical records (EMRs) systems and transitioning to a physician trainer and leader in informatics.
[00:08:11] Challenges faced by modern medical professionals with EMRs, despite being technologically adept.
[00:09:29] Implementation of an informatics immersion program for residents, becoming a required part of their training.
[00:12:21] Application of holistic care principles from internal medicine to healthcare informatics, improving system-wide health services.
[00:14:01] Current issues in clinician well-being and the limitations of ambient technologies in addressing deep-rooted burnout.
[00:16:17] The importance of engaging with users in technology development, illustrating through patient panel discussions.
[00:20:21] Real-world impacts of technology on patient care, emphasizing practical solutions over amenities.
[00:25:13] The complex calculation of return on investment (ROI) in healthcare technology, balancing immediate financial gains against long-term benefits.
[00:27:08] Recruitment considerations for healthcare professionals, where informatics capabilities play a critical role.
[00:30:12] The potential of ambient technology in healthcare and the selective applicability based on specific clinical workflows.
[00:32:26] Exploration of ambient solutions in clinical practice and its acceptance among patients and staff.
[00:35:48] The broader application of informatics across healthcare, beyond the role of a CMIO, influencing various sectors including regulatory and research.
[00:40:33] The role of mentorship in developing future leaders in healthcare technology, particularly for women.
1. Favorite Book: "Patients Come Second" by Paul Spiegelman and Britt Berrett.
2. Person to Meet: Steve Jobs, for his innovative vision in technology and design.
3. Preferred Superpower: Ability to read minds, to better understand and advocate for patients and colleagues.
4. Belief in Healthcare: Complexity in the business of healthcare is vastly underestimated.
5. Time Travel Wish: Renaissance era, to witness the peak of innovation and technological advancement.