Hmm... interesting, but trust is more emotional logic these days, so to quantify fear and lack of trust -- one has to go back to when PC's started hitting corporate world for the first time. People didn't trust them. Same thing with banks going online for the first time. Same emotions now everyone banks online... so its a temporary I DUNNO sort of trust. thing. sort of. ;)
@@vaexperience Yep, when I was in New Zealand in 2001 and from the US. I was amazed they had these ATM/Debit Cards at every store. I was floored they had tech before we started using it in the USA. No one feared it, everyone liked the convenience. In the USA? It was like panic and fear about people forgetting PINS and having too easy access to cash and not balancing their budgets like when we had checkbooks to balance, and news about how checkbook printing companies were going out of business. Panic!!! OMG the horror! ;)
This is normal with any new technology, because 95% of people don't really understand it, so it's kind of alien to them. But with time the new technology will be better understood and embraced, especially by the new generations. By the way, in the initial phase of a new technology development, UX is never a concern, the main goal is to make the technology work, to be reliable and accessible. UX always comes later when the technology is proven and mature.
Agree with all, but this: "UX is never a concern, the main goal is to make the technology work, to be reliable and accessible. UX always comes later when the technology is proven and mature." - this is exactly why over 90% of AI or any other emerging tech products fail. We need to stop telling ourselves that this is how it's supposed to be. UX must be involved from get go to shape the tech around actual user needs - that's what UX is and the value it actually provides.
@@vaexperience If we look in the history of technology we will see this pattern over and over again. Failing is inherent in the initial stage of any technology since is part of the exploration. Even the entire field of UX will be completely reimagined, as we are talking about a big technological revolution. How can we think about UX when is so little known about what is possible. AI is still largely uncharted territory, even for the brightest minds in the field, let alone UX designers.
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Hmm... interesting, but trust is more emotional logic these days, so to quantify fear and lack of trust -- one has to go back to when PC's started hitting corporate world for the first time. People didn't trust them. Same thing with banks going online for the first time. Same emotions now everyone banks online... so its a temporary I DUNNO sort of trust. thing. sort of. ;)
Absolutely - amount of signals alongside good use cases can change behaviours and attitudes towards any change, especially with enough time.
@@vaexperience Yep, when I was in New Zealand in 2001 and from the US. I was amazed they had these ATM/Debit Cards at every store. I was floored they had tech before we started using it in the USA. No one feared it, everyone liked the convenience. In the USA? It was like panic and fear about people forgetting PINS and having too easy access to cash and not balancing their budgets like when we had checkbooks to balance, and news about how checkbook printing companies were going out of business. Panic!!! OMG the horror! ;)
This is normal with any new technology, because 95% of people don't really understand it, so it's kind of alien to them. But with time the new technology will be better understood and embraced, especially by the new generations. By the way, in the initial phase of a new technology development, UX is never a concern, the main goal is to make the technology work, to be reliable and accessible. UX always comes later when the technology is proven and mature.
Agree with all, but this: "UX is never a concern, the main goal is to make the technology work, to be reliable and accessible. UX always comes later when the technology is proven and mature." - this is exactly why over 90% of AI or any other emerging tech products fail. We need to stop telling ourselves that this is how it's supposed to be. UX must be involved from get go to shape the tech around actual user needs - that's what UX is and the value it actually provides.
@@vaexperience If we look in the history of technology we will see this pattern over and over again. Failing is inherent in the initial stage of any technology since is part of the exploration. Even the entire field of UX will be completely reimagined, as we are talking about a big technological revolution. How can we think about UX when is so little known about what is possible. AI is still largely uncharted territory, even for the brightest minds in the field, let alone UX designers.
The reflection of your moving chair on that Japanese art frame is distracting me. Please fix
🤣