...there aren't too many other sounds from modern life that can evoke the same rippling spine chills and horrific gut twisting as those from a failing or failed HDD. *_Especially_* when they occur after a reboot and you realize just how long it has been since your last backup... **shivers**
Brings back memories. I was the guy who was in charge of a TI 990/12 with two DS80 'platter' drives (only 20Mb each!). I used to change heads on those. The head units were the size of a large soup ladle.
ST3000DM001 is the worst HDD I ever had. The first couple of days I used it, it made me lose like 2 TB of data. Then, only two years later, it started to develop an increasingly amount of bad sectors...
I bought 5 of these drives as backup to my RAID. The only time they got used was when I filled the drive from my RAID, then left it to one side for when I ever need to restore my RAID if the RAID ever failed. A year later I needed to recover my RAID and tried to offload all my data from the Seagates. All 5 drives failed like this and Seagate claimed they were all out of warranty. Now I don't buy Seagate ever again. They are the worst manufacturer of hard drives I have ever come across. How they can make drives which don't even last the time it takes to read off all data just once is beyond me. How are they still in business?
I used to be a Seagate fan boy.. I've bought hundreds of their drives over the past 15 years. I would tell everyone that their drives were the only reliable drives available. (Going all the way back to the SCSI days) After buying 7 of these ST3000DM001 drives and having all but 1 fail I will never buy Seagate again. They have permanently lost me as a customer. And their response to the ST3000DM001 debacle has been to sweep it under the rug. Worst company ever. Now I go out of my way to tell everyone to never buy from this company.
All The recovery company in my area, are really bad. I wish we have someone like you in here, to help us deal with failing hard drive. You're probably the greatest ever to do recovery in the world.
Great video ,can you not build yourself a pwm circuit using a relay then set the on/off contacts to short and adjust the frequency of the relay contacts to get around what you need .that way you get 10 20 or 50 short contacts per second .or do you need to hold the short state for a time to work just an idea if you do this procedure regularly.
That's so funny, I've been watching your vids, since I've always been super fascinated with low-level hardware access, and I just now realized that you're about ten minutes from my house! I live in Vanier. Internet is such a huge place, and yet sure enough, I end up watching vids of someone who lives here in Ottawa. If ever you give live demos, please let me know.. I'll bring some Timmie's. :) Cheers
haha thats so odd, I know exactly how you feel. Just today I was watching a review of a camera lens and the guy had shots of Landsdowne (old market building)
I have a 2.5" 320gb seagate hdd, that is very loud when it is seeking, but it spins up normally, and I haven't experienced any data loss. Should I worry? the last time I checked it reported like 10k hours of power on on s.m.a.r.t.
Very useful video. I had a seagate SSHD drive start clicking on me about 6 months ago, it still worked but I was worried. Luckily it was covered under warranty still. I sent it in to seagate and got a replacement only a couple days later. I now have a 2tb WD Green drive that works, but it clicks every 10 seconds pretty much on the dot. Luckily, I replaced it with a 6tb WD Black drive this week. I'm going to reformat that 2tb drive and see if the clicking stops. Just found your channel today and subscribed, your videos are very helpful. Thank you for the content.
I also did a little googling and found that it's most likely the heads trying to park. This drive is not within warranty anymore unfortunately, but 2tb drives are cheap nowadays.
I have been reading articles about mechanical hard drives. The Seagate, 3 terabyte hard drives were * FAMOUS * for dying. Back in 1992, there was a labor dispute between Seagate and the Thai workers, which started when some fat fingered employee entered the wrong amount on a computer. Pay receipts said employees were entitled to more money than they actually were. Instead of working things out with their employees, the Seagate managers fired 600 people! In 2000, Seagate incorporated in The Grand Cayman Islands, a well known tax haven. Even though their headquarters was actually in Scotts Valley, California.
Hi, i didn't catch your name, i think it is Akin? Please forgive me if i am wrong. These videos are a godsend and EXTREMELY interesting to me. Thank you SO MUCH for providing them, i am technically interested and have been all my life. I would just like to know if you might be able to share some insight as to how one starts off in the Data Recovery business as i would love to start up here in Aus but don't know what to buy first. i have basic tools ie dmm, soldering iron, magnification fluro loop lol, all types of screw driver bits etc. Basically just after a heads up on what to get and how to learn. i have learnt quite a bit from a few online tubers so far and SOME experimentation here but i don't want to go wrecking customers drives starting out. Thanks so much mate and i always look forward to your posts!!
Where do you get your head combs from and how do you know which one to use with a particular hard drive? I've seen people using homemade ones but they seem very unstable to me. Good video..
Could you give some ballpark pricing examples? I'd just like to know roughly what things cost. I'm in Canada. I may send some people your way. Also an idea for a video 'Why and how to storage devices fail'.
How much to recover a Seagate Baracuda 1TB HDD with that clicking sound?? I am really only interested in recovering picture, video and audio files. I am not interested in full restoration.
Just ask any of your contact: Internal Seagate Barracuda 500GB drive spins up and spins down and then stops spinning. It causes NTLDR is Missing Error. HDD intact and was never dropped.
My drive failed on me today with this exact same problem!!! Date on drive is from 2012, no warning from S.M.A.R.T. whatsoever, my precisous 3 TB of data...I want to cry!
My also died with exactly the same Seagate 3TB drive with the same sound, I'm glad I found this video to confirm it's the head assembly problem, I'm contemplating if I should replace the head assembly from my other good same exactly drive or send for help?
Seagate has their own Data Recovery Service. I wonder if they have their own backdoor commands to unlock the drive. I doubt they have to go through the same hack of shorting the terminal read pins which is different for every pcb.
Great Video! I'm currently working on data recovery jobs using plain old ddrescue and some other freeware stuff, but planning to get a pc 3000 udma till the end of this year. This video brought up many concerns for me, it shows just how complicated working with this devices can be. I was wondering if You can do an overview on most common Rom faults or priovide some literature where I can get an idea of what I'm go na be facing soon. BTW i Just love Your Channel, You are one of the few who bing up details on data recovery in this very competetive market.
PC3K UDMA would be a great start man make sure you get Data Extractor with it otherwise its useless for data recovery. HDDGuru is a good place to start, register on their forum and see if you can catch up with concepts. Honestly, you would need to learn as you go, and be prepared for some hard work. PC3000 is not an easy tool by any means. Took me a few years to get really comfy with it
If I or anyone else has the same Seagate 3tb ST3000DM001 with the same click of death and you have to do the same work as this video, what would be the cost?
External hard drive users, sometimes switching to another fixed USB port will work. I connected my external HD to an external 4-way port and I had the click of death. I next used a port directly built into the pc and it worked as usual. It seemed that not enough power was flowing into the external port? I noticed I had issues with other equipment using the external add on ports. Though the external drive did work in the fixed USB port, I transferred the files to my PC and will be buying flash drives or a new solid-state external drive. Good luck, everyone.
haha from one dr engineer to another after a day in my cleanroom and staring at PC3K its nice to see how other engineers work... and yes finding the time to short the read channel out can be frustrating.... good stuff mate
haha, its kinda like watching paint dry and turn to money isn't it. I am actually working on something with my dad that should take out all of the frustration out of the channel shorting once and for all, to a point where a toddler can do it. :) something that is in the works, along with other cool perks for monolith dr. I'll make show it off here once its ready
That is true and would you believe I got a DM001 in today hanging BSY through term and I thought of you and your tin foil finger sorted it though but cloning like a pig on PC3K. Also did a platter swap on the new 2.5" 4TB WD blue drive it had a high fiction bearing from being dropped, I havnt powered that bad boy up yet a little nervous....! Other than that the usual degraded rubbish. Hope your day was more interesting lol
What tools did you use to safely remove the headstack? I've taken a few broken or obsolete drives apart to mess with the neodymium magnets. I've always really destroyed the head stack in the process sometimes even scraping the disk surface...ouch.
sometimes it is not necessary to open the case to manually position the needle.. the problem may be in the power supply or in the connectors under the pcb, which oxidizes with time... you probably know that ( as i can see, you have a lot of hdd there on your shelf to be fixed ) let me ask you a question ? don't you worry about dust sitting on top of the disk while they are open ? your environment is far from being perfect for handling this type of device.... On the other hand, I heard that when the drive is spinning, the dust or any particle just goes away. anyway... nice video anyway !!!
saying is one thing, but getting the drive that is dead to a point where that same drive gives proper ID and puts out data is another thing. That other thing without being properly equipped for the job just does not happen :)
This just happened to me a couple of hours ago - 2TB Seagate Barracuda main drive with all my personal data on it! I do have a back up but i seems to be dated Jan2018... (better than nothing I guess?!)
'Im just using SSD and my main drive now and i store alrge files and back up to a spinner which gets disconnected soon as iv'e backed up. Spin time will eventually kill a drive.
Hi very interesting the next time i am visiting family in Grimsby ON i may well leave my drive with you its a Seagate 3000gig that just spins up then shuts off disappeared in my desktop for no known reason, great work.
I've been looking around and I can't find out how to remove write protection from my micro sd card. Sandisk website says to use the adapter they provide. But mine is broken is there any way I could remove the protection. A reply would be tons of help. Btw love the videos!
This is exactly the problem i have on 1 of the drives in my NAS ! I set it up as a RAID so both drives are seen as 1 to maximise my storage capacity ! Bad Idea. I have zero redundancy and stand to loose all 6tb of data. What i need to know is how do i identify which drive is faulty ? Where i can get the little tool to sepearte the reading heads and what level of clean room conditions i need and how to achieve them before opening my HD ? Thanks from Scotland.
Ive spoken with Adam and explained to him that my drive is in a NAS. I have two 3Tb Segate Barracudas but only one is faulty with the clicking head problem mentioned in this video. He asked if it was Raid 0 or Raid 1 and im sorry but i cant remember. I set it up for maximum capacity with zero redundancy. :/ I know bad choice and im regretting it now. Anyway Adam went on to explain that recovering the data from these drives is very unlikley with a 1 in 10 success ratio. He said its the plater thats the problem and not the heads and that even if you replace the heads due to the problem with the platter it will within a few minutes damage the new heads which is not long enough to recover the 6Tb of data. Also when asked for a quote on a successfull data recovery he said it would be £800 or about $1200 I guess which is not feasable for me in my current financial situation. So what are my options ? How expensive would it be to attempt this myself ? I looked for the Head seperator tool and its crazy money for all it is. As for a PC3000 im expecting it to be horrendously expensive also. What can you suggest for someone interested in the topic of data recover with maybe an interest in making a living out of it from your own personal experiances ? Thanks for your advice and time dude. You rock btw. Cheers from Scotland.
this is not a DIY job dude, not on this drive. You will just end up killing it completely and killing the donor also. since this is a RAID0 you would to have an image of the failed unit made, that will take some sweating over PC3k
Thanks for the awesome videos! Its the beginning of 2022 and seems like you have focused a lot content on rescuing Flash Memory and seems like your HDD recovery work has taken a backseat. Does that mean the HDD recovery is becoming a thing of the past? Or has the HDD progressed so that it no longer possible for third party repair? Are He filled 18TB HDDs impossible to repair now? Wishing you continued success!
I feel very sad, the exactly same drive died with all of my family pics and important data. I left a comment on your other video. could you please gimme some advice. Thank you
You have to transplant eprom which contains platter calibration registers even same firmware. It works most cases but if handling of eprom changed between firmware change, it will not work.
this happened to me yesterday. i have to admit ive had this for more than 10 years, but now my important data, some of backup photos and videos that are important to me are inaccessible :( im not sure if i should give it to a person to recover my data, or try it myself. im a technician but I've never worked on drives.
I lost a file, and I have run date recovery on it. But the customer still saying there are still files missing and I have copy the recovery ones back to the Harddrive. What the solution to get them back??
i have a 3tb external/portable disc with adapter. in pluged in the wrong adapter to disc and now its not working. is there a way to fix it or what could be wrong?
My laptop beeps on startup and says no bootable device found.I removed it and put it into an external enclosure to test it and it just clicks.Will replacing the Pcb work to get my data off?
I’ve got a 2TB Seagate Pipeline HDD, spins up then makes 2 of those exact clicking noises then spins down. This happened randomly one day, the previous day it was fine, would it also need a replaced set of heads as in the video? It’s only been used for 2 years. Thanks for your time
I have a Hitatchi 232gb laptop hard drive with a similar issue, but I don't have any donners and don't want to spend any money on a new head. Any help?
Hi, I have the same problem with clicking sound on Seagate Barracuda 3 TB. I wonder how to follow this video and i am wondering about that metall peace he put over the heads where can I get this? Is it nececarry to have that to change unit?
Hi. My needle/head goes back and forth and it looks like the disc doesn't spin at full speed. I can't read the harddrive on my PC. Any ideas? Regards Andrew.
Please I opened my hard drive the head wasn’t on the plater or the round disks, something feel on it and it doesn’t show up again, PLEASE I NEED TO RECOVER MY DATA, help me please , please
thecomputerman100 I know. I just couldn't recall the word. And i do not live in a time where it would take 10 seconds to google it. I don't really understand what a cleaning disc does. My Dad once used one on his old disc player, and it somehow damaged something, i don't remember what it was, but i know, it no longer works.
My hard drive is dead. I tried getting someone to retrieve the data from it in my country (Mauritius) but in vain. A guy i know opened the hard disk and tried to move the move the actuator on the platter to kinda read it atleast but it failed. he put everything back and told me it's gone. But watching your videos kinda give me hope, will I be able to send you the hard disk through DHL or something, then you can quote me. Is it possible? Thank you
So this exact model I have was in a external case. I had a power outage and it formatted the harddrive into .RAW format. I took the case out and plugged it directly into my computer because via USB would not work. I used easeus Data recovery software and was able to get most of the data to appear in the software but at the time I did not have another harddrive to switch it over. Now, the harddrive will never connect/be recognized by the computer. It turns on, spins, and does not make odd sounds. Disk manager doesn't list it, Bios doesn't either, I can not find drivers for this harddrive. I can not get the harddrive to connect so I can do recovery. I fear the harddrive is dead dead. Do I have to just do what you did in this video and get a exact model harddrive that is healthy and start switching out the parts in hope that it fixes it? Just so I can recovery it all to another harddrive that isn't this god awful product by seagate. Thanks if you reply.
I have the same problem but its a 2TB Seagate barracuda and Found 3 Seagate barracuda with the same firmware CC27, first question is if send these 2TB Seagate barracuda what will it cost to recover an get it back to work. These seagate driver never been open at all. Fill free to contact me throw my youtube inbox.
I have the same drive. I found out these have a high rate of failure. There was even a class action lawsuit (2016). Don't know what happened with that. My drive is broken, the data on it is (thankfully) not important. I will never buy any Seagate again. It used to be a reliable brand. :-/
Hey HDD I figure out that my hard drive head broke when my external hard drive fell. everything else works but the reading head. How do I get the part to replace the head for my 8tb Seagate HDD thank you?
@@hddrecoveryservices, HI great channel , so how do you tell the right time? i assume its like windows boot up to safe mode within 2-3 milli seconds before the spin up right surge of the motor can you be a bit specific i want to try this thanks.
I tried about 30 or 40 times last week to get the right moment to short one of these, eventually got it :) Nice vid man. So, there was no media damage on this drive, patient heads looked OK, so just a bad preamp then? Do you first try disabling heads in ROM, or go straight for the headswap?
Nick Parsons yeah I think this one took at least 20-30 attempts :) I trust the microscope for inspection of heads. They will reveal if there is any platter damage, and then I decide to clip and cut from ROM if needed. If the head stack looks good I go for the swap. I try not to take a risk on partial recovery via head disabling on these, just to avoid the risk of potential platter damage during the imaging. As you know if he had is filthy, even when disabled, it can and most likely will create some ruckus on that platter side. This case went smooth overall. Specially after head adaptive import
I have the same drive (ST3000DM001) that began to fail suddenly and now is clicking the same way. It showed a few thousand reallocated sectors and I was attempting to remap them but gave up and now the drive is not detected in the bios. I opened it up and verified the heads were not stuck. I was thinking about ordering a donor drive to swap head assemblies. Will this require terminal work and rechanneling the drive? Not sure if its possible to just swap the assembly only or not? The data is not critical but its worth 50 bucks to me. Great video BTW!
I have a same model drive. I can hear that platters spin without clicks but it's not being detected by any computer's BIOS. Do you think it could be a physical issue or a PCB issue? Thank you very much for being so generous and open-handed with your knowledge!
Hey man great videos are you located in Ottawa because if you are that’s great I’m just down the street I got a 2.5 inch IDE hard drive that I would like to discuss my options with you
Hi, do you know what exactly was the problem of this drive with the original heads? In your video, you had a look through the microscope, but I couldn't see any damage. And are you sure that the heads were damaged? May Be there was just this one Firmware problem?
port29dr led:00000047 problems with media cache. Overwrote 3x346 sys files on both copies and modified SMP flags - result full image with like a handful of bad sectors
port29dr originally the drive was just clicking and spinning down after 12 clicks or so. As soon as new heads were placed in, it stopped clicking and it would stay BSY, but idle.
i have seagate Momentus 1 TB external sata drive it was working fine but was dropped some how and after that there is no sound in the drive it is not even turning on when i plug it in the computer it do sound as some thing is attached and if i see in the device manager the name is shown for some time and then it goes and hard disk light stops what could be the problem ?
Awesome Video!!! Mine does not make any noise. The issue is The USB does not recognize Seagate. Device cannot start. (Code 10). In the Device Manager there is an Explanation mark on the USB Mass Storage Device. Model Number: ST2000DM001 Family: BARRACUDA 1.5TB I've rolled back drivers, uninstaller, installed just everything I could think of. I need to recover my files. Any thoughts or ideas would be Greatly Appreciate. Thank You
Don't you have to vacuum out the air from a reclosed HD before resealing it? I thought they were made that way and filled with some neutral gas to protect the platters.
I am currently studying advanced data recovery and I love your channel! Great info! Have you ever had to do a recovery on one of these new Helium filled drives where you had to open the drive? Can the drives adaptives adjust to working without the Helium?? Just curious...
...there aren't too many other sounds from modern life that can evoke the same rippling spine chills and horrific gut twisting as those from a failing or failed HDD. *_Especially_* when they occur after a reboot and you realize just how long it has been since your last backup... **shivers**
When I have a need for this I wont even look anywhere else. This is so great that you are demonstrating this behind the scenes stuff
Specialists as yourself are well accomplished by your own determination
Brings back memories. I was the guy who was in charge of a TI 990/12 with two DS80 'platter' drives (only 20Mb each!). I used to change heads on those. The head units were the size of a large soup ladle.
Dude you are the greatest, I can believe how clear and well explained this tutorial is.
Thanks so much
I had this problem with an old Seagate drive, and simply turning the drive to vertical orientation helped and I could recover my data...
ST3000DM001 is the worst HDD I ever had.
The first couple of days I used it, it made me lose like 2 TB of data.
Then, only two years later, it started to develop an increasingly amount of bad sectors...
It's the hard drive with the highest failure rate in the past 20 years. So yeah, believeable.
Mine, too
I don't know anything about data recovery but this seems like something I might want to get into.
I bought 5 of these drives as backup to my RAID. The only time they got used was when I filled the drive from my RAID, then left it to one side for when I ever need to restore my RAID if the RAID ever failed. A year later I needed to recover my RAID and tried to offload all my data from the Seagates. All 5 drives failed like this and Seagate claimed they were all out of warranty. Now I don't buy Seagate ever again. They are the worst manufacturer of hard drives I have ever come across. How they can make drives which don't even last the time it takes to read off all data just once is beyond me. How are they still in business?
I used to be a Seagate fan boy.. I've bought hundreds of their drives over the past 15 years. I would tell everyone that their drives were the only reliable drives available. (Going all the way back to the SCSI days) After buying 7 of these ST3000DM001 drives and having all but 1 fail I will never buy Seagate again. They have permanently lost me as a customer. And their response to the ST3000DM001 debacle has been to sweep it under the rug. Worst company ever. Now I go out of my way to tell everyone to never buy from this company.
Bought another after the first one failed. It worked for around 7 hours then died. I put the first one back in and its working again. ??
All The recovery company in my area, are really bad. I wish we have someone like you in here, to help us deal with failing hard drive. You're probably the greatest ever to do recovery in the world.
That's feature of Seagate drives...
Actually mine are still running. In raid 1 of course ;)
Great video ,can you not build yourself a pwm circuit using a relay then set the on/off contacts to short and adjust the frequency of the relay contacts to get around what you need .that way you get 10 20 or 50 short contacts per second .or do you need to hold the short state for a time to work just an idea if you do this procedure regularly.
This is great video! Awesome lab and equipment! Thank you so much for adding quality content!!!
That's so funny, I've been watching your vids, since I've always been super fascinated with low-level hardware access, and I just now realized that you're about ten minutes from my house! I live in Vanier. Internet is such a huge place, and yet sure enough, I end up watching vids of someone who lives here in Ottawa. If ever you give live demos, please let me know.. I'll bring some Timmie's. :) Cheers
haha thats so odd, I know exactly how you feel. Just today I was watching a review of a camera lens and the guy had shots of Landsdowne (old market building)
I have a 2.5" 320gb seagate hdd, that is very loud when it is seeking, but it spins up normally, and I haven't experienced any data loss. Should I worry? the last time I checked it reported like 10k hours of power on on s.m.a.r.t.
Very useful video. I had a seagate SSHD drive start clicking on me about 6 months ago, it still worked but I was worried. Luckily it was covered under warranty still. I sent it in to seagate and got a replacement only a couple days later.
I now have a 2tb WD Green drive that works, but it clicks every 10 seconds pretty much on the dot. Luckily, I replaced it with a 6tb WD Black drive this week. I'm going to reformat that 2tb drive and see if the clicking stops.
Just found your channel today and subscribed, your videos are very helpful. Thank you for the content.
I also did a little googling and found that it's most likely the heads trying to park. This drive is not within warranty anymore unfortunately, but 2tb drives are cheap nowadays.
This is really interesting stuff :D
thanks
@@hddrecoveryservices yep indeed but music is to "heavy" i mean somebody has to put it little bit down to match level of voice. Just sayin ;>
I have been reading articles about mechanical hard drives. The Seagate, 3 terabyte hard drives were * FAMOUS * for dying.
Back in 1992, there was a labor dispute between Seagate and the Thai workers, which started when some fat fingered employee entered the wrong amount on a computer. Pay receipts said employees were entitled to more money than they actually were. Instead of working things out with their employees, the Seagate managers fired 600 people!
In 2000, Seagate incorporated in The Grand Cayman Islands, a well known tax haven. Even though their headquarters was actually in Scotts Valley, California.
This exact model started to do this today, oh boy... I have it for almost 10 years.
Hi, i didn't catch your name, i think it is Akin? Please forgive me if i am wrong. These videos are a godsend and EXTREMELY interesting to me. Thank you SO MUCH for providing them, i am technically interested and have been all my life. I would just like to know if you might be able to share some insight as to how one starts off in the Data Recovery business as i would love to start up here in Aus but don't know what to buy first. i have basic tools ie dmm, soldering iron, magnification fluro loop lol, all types of screw driver bits etc. Basically just after a heads up on what to get and how to learn. i have learnt quite a bit from a few online tubers so far and SOME experimentation here but i don't want to go wrecking customers drives starting out. Thanks so much mate and i always look forward to your posts!!
Where do you get your head combs from and how do you know which one to use with a particular hard drive? I've seen people using homemade ones but they seem very unstable to me. Good video..
HDDSurgery is where I get my combs
Hi my hard drive 2 terra is not reading. I am suspecting power surge. Once it is plugged unto power, it beeps, constantly what do I do?
Is the locking of the terminal a proprietary defence mechanism ?
Could you give some ballpark pricing examples? I'd just like to know roughly what things cost. I'm in Canada. I may send some people your way. Also an idea for a video 'Why and how to storage devices fail'.
How much to recover a Seagate Baracuda 1TB HDD with that clicking sound?? I am really only interested in recovering picture, video and audio files. I am not interested in full restoration.
Just ask any of your contact:
Internal Seagate Barracuda 500GB drive spins up and spins down and then stops spinning. It causes NTLDR is Missing Error. HDD intact and was never dropped.
My drive failed on me today with this exact same problem!!! Date on drive is from 2012, no warning from S.M.A.R.T. whatsoever, my precisous 3 TB of data...I want to cry!
My also died with exactly the same Seagate 3TB drive with the same sound, I'm glad I found this video to confirm it's the head assembly problem, I'm contemplating if I should replace the head assembly from my other good same exactly drive or send for help?
awesome, have a great one. have a great trip and safe travels! thanks again.
hi ...2TB seagate ...spins and make clicking sound once ... as she did normally when she was ok ... only difference is ...HDD not detected at all ...
In disk manager ...sometimes it shows ...DISK 1 initialize ...but no other info like no size info etc......what seams to be the issue
Why do they lock the drive after failure and not a simpler means than shorting the board. It sounds like either bad design or subterfuge?
Seagate has their own Data Recovery Service. I wonder if they have their own backdoor commands to unlock the drive. I doubt they have to go through the same hack of shorting the terminal read pins which is different for every pcb.
Great Video! I'm currently working on data recovery jobs using plain old ddrescue and some other freeware stuff, but planning to get a pc 3000 udma till the end of this year. This video brought up many concerns for me, it shows just how complicated working with this devices can be. I was wondering if You can do an overview on most common Rom faults or priovide some literature where I can get an idea of what I'm go na be facing soon. BTW i Just love Your Channel, You are one of the few who bing up details on data recovery in this very competetive market.
PC3K UDMA would be a great start man make sure you get Data Extractor with it otherwise its useless for data recovery. HDDGuru is a good place to start, register on their forum and see if you can catch up with concepts. Honestly, you would need to learn as you go, and be prepared for some hard work. PC3000 is not an easy tool by any means. Took me a few years to get really comfy with it
If I or anyone else has the same Seagate 3tb ST3000DM001 with the same click of death and you have to do the same work as this video, what would be the cost?
I just had both my ST3000DM001 go down on me. FAK! SAME CLICK ISSUE!
Hello , what kit low price you recomend ?
Kit data recovery PCIE or USB .
Thanks
Héber from brazil
Are you familiar with the disk clicking sound epidemic causing a fast onset of Load Cycle Count SMART value due to head parking?
External hard drive users, sometimes switching to another fixed USB port will work. I connected my external HD to an external 4-way port and I had the click of death. I next used a port directly built into the pc and it worked as usual. It seemed that not enough power was flowing into the external port? I noticed I had issues with other equipment using the external add on ports. Though the external drive did work in the fixed USB port, I transferred the files to my PC and will be buying flash drives or a new solid-state external drive. Good luck, everyone.
haha from one dr engineer to another after a day in my cleanroom and staring at PC3K its nice to see how other engineers work... and yes finding the time to short the read channel out can be frustrating.... good stuff mate
haha, its kinda like watching paint dry and turn to money isn't it. I am actually working on something with my dad that should take out all of the frustration out of the channel shorting once and for all, to a point where a toddler can do it. :) something that is in the works, along with other cool perks for monolith dr. I'll make show it off here once its ready
That is true and would you believe I got a DM001 in today hanging BSY through term and I thought of you and your tin foil finger sorted it though but cloning like a pig on PC3K. Also did a platter swap on the new 2.5" 4TB WD blue drive it had a high fiction bearing from being dropped, I havnt powered that bad boy up yet a little nervous....! Other than that the usual degraded rubbish. Hope your day was more interesting lol
setting up 2 HP workstations today, ready to burn them
What tools did you use to safely remove the headstack?
I've taken a few broken or obsolete drives apart to mess with the neodymium magnets. I've always really destroyed the head stack in the process sometimes even scraping the disk surface...ouch.
HDDSurgery
sometimes it is not necessary to open the case to manually position the needle.. the problem may be in the power supply or in the connectors under the pcb, which oxidizes with time... you probably know that ( as i can see, you have a lot of hdd there on your shelf to be fixed ) let me ask you a question ? don't you worry about dust sitting on top of the disk while they are open ? your environment is far from being perfect for handling this type of device.... On the other hand, I heard that when the drive is spinning, the dust or any particle just goes away. anyway... nice video anyway !!!
all internal work that we do is done inside of a laminar flow cabinet. conditions inside of the cabinet are perfect for the work like this.
HDD Recovery Services I just couldn't say it by the record you showed. But anyone can say you are very well prepared for this job.
saying is one thing, but getting the drive that is dead to a point where that same drive gives proper ID and puts out data is another thing. That other thing without being properly equipped for the job just does not happen :)
i have the same model it don't show up and in disk management it's statues is Disk Unknown Not initialized
what should i do with that ?
This just happened to me a couple of hours ago - 2TB Seagate Barracuda main drive with all my personal data on it! I do have a back up but i seems to be dated Jan2018... (better than nothing I guess?!)
'Im just using SSD and my main drive now and i store alrge files and back up to a spinner which gets disconnected soon as iv'e backed up. Spin time will eventually kill a drive.
Yes i do have the donor for all the dead hdd...but the problem now is the so expensive pc3000 tools software...dammnnnn...
hard drive surgeon.
I love your channel alot! keep up the goodwork bro! new knowledge every new video :D
Hi very interesting the next time i am visiting family in Grimsby ON i may well leave my drive with you its a Seagate 3000gig that just spins up then shuts off disappeared in my desktop for no known reason, great work.
for sure, drop by, just call us an hour prior 613.366.4232
I've been looking around and I can't find out how to remove write protection from my micro sd card. Sandisk website says to use the adapter they provide. But mine is broken is there any way I could remove the protection. A reply would be tons of help. Btw love the videos!
My hard drive clicking is much softer, barely audible and my files are all in RAW format. I have no idea what to do!
This is exactly the problem i have on 1 of the drives in my NAS ! I set it up as a RAID so both drives are seen as 1 to maximise my storage capacity ! Bad Idea. I have zero redundancy and stand to loose all 6tb of data. What i need to know is how do i identify which drive is faulty ? Where i can get the little tool to sepearte the reading heads and what level of clean room conditions i need and how to achieve them before opening my HD ? Thanks from Scotland.
ScotsFurian you should call my friend Andy Watson from Databusters in Glasgow
Thanks HHDRS. Got any contact info ?
ScotsFurian www.datarecovery.co.uk/
Ive spoken with Adam and explained to him that my drive is in a NAS. I have two 3Tb Segate Barracudas but only one is faulty with the clicking head problem mentioned in this video. He asked if it was Raid 0 or Raid 1 and im sorry but i cant remember. I set it up for maximum capacity with zero redundancy. :/ I know bad choice and im regretting it now. Anyway Adam went on to explain that recovering the data from these drives is very unlikley with a 1 in 10 success ratio. He said its the plater thats the problem and not the heads and that even if you replace the heads due to the problem with the platter it will within a few minutes damage the new heads which is not long enough to recover the 6Tb of data. Also when asked for a quote on a successfull data recovery he said it would be £800 or about $1200 I guess which is not feasable for me in my current financial situation. So what are my options ? How expensive would it be to attempt this myself ? I looked for the Head seperator tool and its crazy money for all it is. As for a PC3000 im expecting it to be horrendously expensive also. What can you suggest for someone interested in the topic of data recover with maybe an interest in making a living out of it from your own personal experiances ? Thanks for your advice and time dude. You rock btw. Cheers from Scotland.
this is not a DIY job dude, not on this drive. You will just end up killing it completely and killing the donor also. since this is a RAID0 you would to have an image of the failed unit made, that will take some sweating over PC3k
Thanks for the awesome videos!
Its the beginning of 2022 and seems like you have focused a lot content on rescuing Flash Memory and seems like your HDD recovery work has taken a backseat.
Does that mean the HDD recovery is becoming a thing of the past? Or has the HDD progressed so that it no longer possible for third party repair?
Are He filled 18TB HDDs impossible to repair now?
Wishing you continued success!
I feel very sad, the exactly same drive died with all of my family pics and important data. I left a comment on your other video. could you please gimme some advice. Thank you
Nizzy Niz try 300 data recovery
do you repair the disk?
Great video!.
Can I change the hd's mainboard from an "identical" hd but with different fw?
You have to transplant eprom which contains platter calibration registers even same firmware.
It works most cases but if handling of eprom changed between firmware change, it will not work.
this happened to me yesterday. i have to admit ive had this for more than 10 years, but now my important data, some of backup photos and videos that are important to me are inaccessible :( im not sure if i should give it to a person to recover my data, or try it myself. im a technician but I've never worked on drives.
I lost a file, and I have run date recovery on it. But the customer still saying there are still files missing and I have copy the recovery ones back to the Harddrive. What the solution to get them back??
i have a 3tb external/portable disc with adapter. in pluged in the wrong adapter to disc and now its not working. is there a way to fix it or what could be wrong?
My laptop beeps on startup and says no bootable device found.I removed it and put it into an external enclosure to test it and it just clicks.Will replacing the Pcb work to get my data off?
Mitch Maguny maybe not might be damage heads
I’ve got a 2TB Seagate Pipeline HDD, spins up then makes 2 of those exact clicking noises then spins down.
This happened randomly one day, the previous day it was fine, would it also need a replaced set of heads as in the video?
It’s only been used for 2 years.
Thanks for your time
I have a Hitatchi 232gb laptop hard drive with a similar issue, but I don't have any donners and don't want to spend any money on a new head. Any help?
Hi, I have the same problem with clicking sound on Seagate Barracuda 3 TB. I wonder how to follow this video and i am wondering about that metall peace he put over the heads where can I get this? Is it nececarry to have that to change unit?
Hi.
My needle/head goes back and forth and it looks like the disc doesn't spin at full speed. I can't read the harddrive on my PC. Any ideas? Regards Andrew.
Sooo, the broken hard drive and the donor only have to share the Model Number to be compatible ?
Please I opened my hard drive the head wasn’t on the plater or the round disks, something feel on it and it doesn’t show up again, PLEASE I NEED TO RECOVER MY DATA, help me please , please
Oh wow. This is exactly what my DVD drive sounds like when I put a disk in it. Now I am scared!
DVD is different :)
HDD Recovery Services Yes, but it still means the Read-Thingie in there is going really quick. And that is probably not too healthy for the drive.
I don't think it's healthy to call the laser a "read-thingie". Probably just needs a cleaning disc.
thecomputerman100 I know. I just couldn't recall the word. And i do not live in a time where it would take 10 seconds to google it.
I don't really understand what a cleaning disc does. My Dad once used one on his old disc player, and it somehow damaged something, i don't remember what it was, but i know, it no longer works.
Michi Lo It *supposedly* cleans the laser of dust and debris that could have contaminated it. I've seen it work on some, others not so much.
How create environment for HDD part replacement, I mean dust free. :-)
do you know if the heads on these drives are compatible with the heads on the later version using the 100724095 board?
Olá, sou do Brasil e trabalho com Informática! Gostaria de aprender com vocês! Tem algum curso que posso fazer com vocês?
My hard drive is dead. I tried getting someone to retrieve the data from it in my country (Mauritius) but in vain. A guy i know opened the hard disk and tried to move the move the actuator on the platter to kinda read it atleast but it failed. he put everything back and told me it's gone.
But watching your videos kinda give me hope, will I be able to send you the hard disk through DHL or something, then you can quote me. Is it possible? Thank you
my hard just started to spin at 100% usage and made the clicking sounds. Whats the likelihood of saving the data?
So this exact model I have was in a external case. I had a power outage and it formatted the harddrive into .RAW format.
I took the case out and plugged it directly into my computer because via USB would not work.
I used easeus Data recovery software and was able to get most of the data to appear in the software but at the time I did not have another harddrive to switch it over. Now, the harddrive will never connect/be recognized by the computer. It turns on, spins, and does not make odd sounds. Disk manager doesn't list it, Bios doesn't either, I can not find drivers for this harddrive.
I can not get the harddrive to connect so I can do recovery. I fear the harddrive is dead dead.
Do I have to just do what you did in this video and get a exact model harddrive that is healthy and start switching out the parts in hope that it fixes it? Just so I can recovery it all to another harddrive that isn't this god awful product by seagate.
Thanks if you reply.
Hi can I use heads from ST3000DM001 to read a 3 platter ST2000DM001? Thanks
if u change only disks will it work
where i can get (Buy) a Head lock for remove the harddisk head module?
I have the same problem but its a 2TB Seagate barracuda and Found 3 Seagate barracuda with the same firmware CC27, first question is if send these 2TB Seagate barracuda what will it cost to recover an get it back to work. These seagate driver never been open at all. Fill free to contact me throw my youtube inbox.
I have the same drive. I found out these have a high rate of failure. There was even a class action lawsuit (2016). Don't know what happened with that.
My drive is broken, the data on it is (thankfully) not important. I will never buy any Seagate again. It used to be a reliable brand. :-/
How much does it cost to repair this exact drive? Mine failed and is clicking the exact same way.
Hey HDD I figure out that my hard drive head broke when my external hard drive fell. everything else works but the reading head. How do I get the part to replace the head for my 8tb Seagate HDD thank you?
Short two hardly even noticeable pads at a certain moment to get the terminal to open again.. who would ever knew..
dtiydr yeah took me 10 minutes today until that right time came :)
@@hddrecoveryservices, HI great channel , so how do you tell the right time? i assume its like windows boot up to safe mode within 2-3 milli seconds before the spin up right surge of the motor can you be a bit specific i want to try this thanks.
do you also repair the iomega 100mb zip scsi?
I tried about 30 or 40 times last week to get the right moment to short one of these, eventually got it :)
Nice vid man. So, there was no media damage on this drive, patient heads looked OK, so just a bad preamp then? Do you first try disabling heads in ROM, or go straight for the headswap?
Nick Parsons yeah I think this one took at least 20-30 attempts :) I trust the microscope for inspection of heads. They will reveal if there is any platter damage, and then I decide to clip and cut from ROM if needed. If the head stack looks good I go for the swap. I try not to take a risk on partial recovery via head disabling on these, just to avoid the risk of potential platter damage during the imaging. As you know if he had is filthy, even when disabled, it can and most likely will create some ruckus on that platter side. This case went smooth overall. Specially after head adaptive import
I have the same drive (ST3000DM001) that began to fail suddenly and now is clicking the same way. It showed a few thousand reallocated sectors and I was attempting to remap them but gave up and now the drive is not detected in the bios. I opened it up and verified the heads were not stuck. I was thinking about ordering a donor drive to swap head assemblies. Will this require terminal work and rechanneling the drive? Not sure if its possible to just swap the assembly only or not? The data is not critical but its worth 50 bucks to me. Great video BTW!
Hi, I have a Seagate barracuda 3tb that show 16384.00 GB on windows disk management, any ideas what could it be??? Regards
sorry I don't know. was this a standalone drive? or was it maybe a part of the array?
HDD Recovery Services standalone drive
Ah,,, I am from Agra,, the T shirt you are wearing... showed up..
I have a same model drive. I can hear that platters spin without clicks but it's not being detected by any computer's BIOS. Do you think it could be a physical issue or a PCB issue? Thank you very much for being so generous and open-handed with your knowledge!
if the drive spins and does not click, then 99% it is neither. Most likely something either related to bad sectors, or firmware
And if it were bad sectors related would it be possible to get it back to life or it'd be a lost cause? Thanks for your response!
I am sorry but how I give my hard drive for recovery to you because I live in india
DHL
Do you sell the head tool to seperate heads?
No sorry. Hddsurgery does
hi I have a moto g 1st gen it has priceless videos on it when I go to boot screen it says device lock error code: 0 can you recover data on it?
How much should we be charged for s recovery?? What does it depend on???
can we also swap pcb too from the working one?
I have a drive with comics of it it about 25 gigs of data on a 500 gb drive it's clicking what to do? I put drive in sealed ziplock
Hey man great videos are you located in Ottawa because if you are that’s great I’m just down the street I got a 2.5 inch IDE hard drive that I would like to discuss my options with you
we are in Ottawa.
HDD Recovery Services nice
im off fridays.. will i be speaking too you? I would like to get in contact with you
wow dude..that is amazing...my drive keeps clicking
Hi,
do you know what exactly was the problem of this drive with the original heads? In your video, you had a look through the microscope, but I couldn't see any damage. And are you sure that the heads were damaged? May Be there was just this one Firmware problem?
port29dr led:00000047 problems with media cache. Overwrote 3x346 sys files on both copies and modified SMP flags - result full image with like a handful of bad sectors
port29dr but also original heads were toasted
port29dr originally the drive was just clicking and spinning down after 12 clicks or so. As soon as new heads were placed in, it stopped clicking and it would stay BSY, but idle.
Is there info about the clicking number. For example if drive is clicking 5 times and stop and you have terminal ?
Mom: be careful, don't try to repair electronical devices while they're plugged in
Me: 7:24
What is the Cost in the the same case scenario ? my hard drive is doing the same exact thing .
How do you know the donor drives head is not broken?! İ mean you don't actually donate a head out of a fine hdd ?! Or do you?
i have seagate Momentus 1 TB external sata drive it was working fine but was dropped some how and after that there is no sound in the drive it is not even turning on when i plug it in the computer it do sound as some thing is attached and if i see in the device manager the name is shown for some time and then it goes and hard disk light stops what could be the problem ?
All these videos about drive failures always feature Seagate Drives. i wonder why. Had 3 fail on me. Never again.
Awesome Video!!! Mine does not make any noise. The issue is The USB does not recognize Seagate. Device cannot start. (Code 10). In the Device Manager there is an Explanation mark on the USB Mass Storage Device.
Model Number: ST2000DM001 Family: BARRACUDA 1.5TB I've rolled back drivers, uninstaller, installed just everything I could think of. I need to recover my files. Any thoughts or ideas would be Greatly Appreciate. Thank You
how much cost with that heads holder that you temporary hold heads?
Don't you have to vacuum out the air from a reclosed HD before resealing it? I thought they were made that way and filled with some neutral gas to protect the platters.
some new drives are filled with Helium
I am currently studying advanced data recovery and I love your channel! Great info! Have you ever had to do a recovery on one of these new Helium filled drives where you had to open the drive? Can the drives adaptives adjust to working without the Helium??
Just curious...