Hi , what if we use three step layout and at checkout we want to add condition-if accepted, they get receive respected emails and if rejected , they get another sequence? How to add condition here on canvas?
Hi, thanks for your query. This could happen due to multiple reasons, one of them being a wrong configuration in automation whereas the other case maybe an issue related to SMTP. Please reach out to us at support@getwpfunnels.com and we can help you with the matter. Thanks.
Hi , what if we use three step layout and at checkout we want to add condition-if accepted, they get receive respected emails and if rejected , they get another sequence? How to add condition here on canvas?
Hi, can you give an example of a product and customer? It will help us understand your case and we will be able to instruct you better. Thanks.
@WPFunnels for example a course- if the person make the purchase, a sequence will run and if doesn't purchase, another sequence will run.
when i setup email automation to send an email with order trigger the email not sent to my customer
Hi, thanks for your query. This could happen due to multiple reasons, one of them being a wrong configuration in automation whereas the other case maybe an issue related to SMTP. Please reach out to us at support@getwpfunnels.com and we can help you with the matter. Thanks.