Iberostar Tucan All Inclusive Riviera Maya Review and Final Thoughts

Full review of the Iberostar Tucan All Inclusive resort found in the gated Playa Car area of Playa Del Carmen in Mexico just outside Cancun.
You can get there from the Cancun International Airport.
Some positives about this resort:
It is not in the city of Cancun and offers good value for the money spent.
There are lost of options for food and you can always find something delicious to eat.
Like the food, the drinks are plenty and always flowing.
The wait staff are very attentive and friendly.
Great pool and beach area.
The hotel is integrated nicely with the natural beauty and wildlife of the area.
Great entertainers that put on a variety of different shows every night of the week.
Some negatives about this resort:
Big resort and some rooms can be incredibly far from restaurants, the lobby, or the pool and beach area.
The room above mine got painted and I could not access my balcony.
My room flooded when it rained.
Bad experiences were not acknowledged or offered any apology. Nothing was done.
Questionable security.
Overall it is a fine resort and I'm sure others might have a great time there.
However, I had some bad experiences which left me unsatisfied with my stay at this resort.
Based on that I cannot recommend this resort for a vacation in Riviera Maya.
I expected better from Iberostar.
0:00 Intro
1:15 Positives
8:18 Negatives
11:48 Final Thoughts
#iberostar #rivieramaya #allinclusive

[@retlasm]

Wanted to add a few comments. 1st I'm sorry you had some bad experiences. We have stayed at the Iberostar Tucan/Quetzal many times and just love it! Yes I have even stayed in the building you stayed in. Yes its a bit of a walk to the beach from that building but I don't think it's 15 min even for me I'm 66 years old. (it's about 450 yards)You didn't mention there are 2 resorts there. Tucan and Quetzal. They are mirrors of each other and people are free to use both sides equally. I would recommend the Iberostar Tucan/Quetzal. I think it's a great place and a good value.

[@traceyberni3101]

Hi there. I agree. I’m sorry you had some bad experiences. We have been 4 times. The grounds are absolutely beautiful. So well kept. Hard working staff who are very pleasant. This is our go to vacation resort, my hubby is a diver so it works well. I’m comfortable being alone when he’s gone. We are going back this summer ❤️😃.

[@travelmanMN]

Melvin. I have been to Cancun only once and my second time in a few months. I book with Riu's. I don't think Riu has a resort out this way. Is this a good alternative for a solo traveler looking to chill? More sun than drinks etc. How far away are say things to do? Mall, clubs etc.

[@retlasm]

@@travelmanMN Dear TravelMan. I believe there is a Riu's there near Playa but don't quote me on that. Downtown Playa is walking distance from the resort but we usually take a cab that takes about 5 min. I think it's less then 2 miles from the resort to downtown Playa. It's usually rather warm in the day for a walk like that. There is also some shops just about .5 miles from the resort also. As for clubs? I couldn't say. I think the Iberostar tucan has one of the nicer beaches as far as sand and not many rocks. I have stayed at the Iberostar Paraiso last year 2022 which is much larger than the Tucan and even though it is very nice the beach wasn't as nice with more rocks to deal with. Just my opinion. I don't see why the Tucan/Quetzal wouldn't be fine for a solo traveler. We usually meet people and have nice conversations while there. I like that the resort is located in a gated community with guards controlling access to the area, which is fairly large. Hope this helps.

[@user-sm1hm1ho4g]

What a video and what a resort, but I'm not going in Mexico or Cuba in January

[@dawannwilliams6301]

Thanks for your honest review. Staying in Playa in November. Been researching hotels post COVID-19. The beach here is one of the nicest however reviews are mixed. The Paradisus is looking like the best option. Blessings and continued safe travels.

[@BowenScott]

Hi, thanks for the review. Like Rob, on the comment list below, I'm wondering if you have more information on the building and room you stayed in? My wife and I will be staying at the Quetzal side in November this year. The room I booked has us in a " Superior Double Room (Near Pool) " I'm now hoping that it is an upgrade and shorter walk then what you had for your experience.
We have stayed at the Iberostar on Cozumel many years ago, and it was fantastic!! That's why we booked this one.

[@RobAlfieInostrozaLindley]

In what kind of room did you stay? Because I'm about to get a junior suite and it kind of looks better than where you were at I want to know thank you

[@tonyb282]

Great video, does the resort have any weird al-carte rules. Can I go to a different restaurant every night. Some hotels in this area have weird rules.

[@KimbosWorld1]

This one does have some rules for restaurants. They only allow you a certain number of restaurant reservations based on how long your stay is. For 4 nights they gave us 2 restaurant reservations.

[@tonyb282]

@@KimbosWorld1 thank you, I ended up booking one of the Riu resorts.

[@vla179]

Are waitresses serving drinks at the pool and beach area or I have to go to the bar myself?

[@BeaverK1ng]

Did you have issues bringing your drone to Mexico?

[@timwallis7554]

What was the security incident?

[@KimbosWorld1]

Won't go into details but basically a drunken idiot was allowed to continue harassing people for some time before anyone did something. No security at the theatre. Pretty sure it was the entertainment people that had to get rid of him. When I complained about it the staff didn't understand why I was upset.

[@Ghilliesuit35]

@@KimbosWorld1 well that’s not terrible. I thought maybe your room was broken into or something. A drunk is not really on the resort. Although they should be dealt with, that wouldn’t have been a concern for me. Great review! Thanks for sharing. My wife booked this place for our family in a few months. Hopefully some of these things are remedied

[@markl8660]

@@Ghilliesuit35 How was your experience?

[@wwommy]

9:33 capybara