As a Transport buff, and having had in my time over 1 million KM. on the road, as well as many fly and drives in 3 languages and 3 countries, I think this was a great presentation. On behalf of public transit users everywhere, thank-you. In retirement at age 71, I am in the West Island area of Montreal, but I have lived in Toronto in the past. since the early 70's the GTA has changed drastically, and I can see it but I also have friends who live in Toronto. I also notice that the TTC is using some of NovaBuse's LFA buses. These are what is exclusively used but the STM in Montreal, but in off-island services some buses are not of that make, albeit because in some cases more of a highway bus may be ne3eded. As to the wheelchair areas, I was looking for shots of how they work in the GTA to compare with what is here. What you have in King county is somewhat different in that the wheelchair passenger faces forward for the ride and the driver secures him/her in with chains, as would be the case in a disabled van or mini-bus. In Montreal, the wheelchair passenger should be facing back with the back of the wheelchair against the "stop wall" so as to prevent the wheelchair from b3ecoming a dangerous proje3ectil in case of an emergency stop. Personally, I am not disabled but I also use the stop wall for my "Busboxer 3" which is a specialized, custom designed shopping cart personally designed and built to go on these buses. On one occasion I have had the first hand experience of accommodating both Busboxer 3 and a wheelchair on a Novabus. It went as well as one could have asked! Generally, from a lot of bus riding and a lot of conversations with bus drivers,inspectors and other personnel that serve the public in such regard, the biggest problems I have seen arise from the public, in many ways, but largely through attitudes of general intolerance, but this is not always the case. Having also been present first hand when a busdriver has to load a motorized wheelchair, it it were to happen that a bus needed to load both my busboxer and a motorized wheelchair at the same time, that driver, as with your example, would have more work to get that motorizetotally d wheelchair on and off thre bus than what he would have in the wheelchair area. Once the wheelchair is boarded and approaches the wheelchair area, I will take control, speak to the person in the wheelchair to reassure him/her, and then, after havng placed and secured busboxer 3 against the stop wall, ask the wheelchair passenger to back his wheelchair against the busboxer facing straight back. (In our buses there is no means to chain a wheelchair as there is with yours.) This also apples to the articulated buses and works very well, as with the example of our No. 470 express route from the Fairview terminal in Pointe Claire to the Cote Vertu metro (subway) station, a 100 Km. per hour ride on Autoroute 40 that covers almost 15 miles in about 13 minutes if there are no unexpected delays. In The GTA area I see you have added distributed electronic control (similar to industrial SCADA) signs to advise passengers on the fly of their upcoming stops, etc. In Montreal we are just in the startup stages of this type of thing. Here it is called iBUS, but man of the public don't know or show a lot if interest in what they are slowly seeing being equipped to more and more of the buses, eventually to cover the whole fleet. Some of this is currently working in the metro stations, but in the buses and other points, the communications aspects of this are not yet running, as they are still installing and testing the new equipment, bus by bus.
Interesting, Seattle is why Canada has wheelchair access to transit. BC Transit used Seattle's experience with lifts for their earliest experiment in Vancouver BC with a Nova Bus Classic, later this adapted to Victoria BC and New Flyer's den oudsten low floor. And Montreal and Quebec City eventually adapting the Alliance (licensed to QC) and thus the NovaBus LFS
I thought thought them wheel chairs were not allowed on only wheel chairs that are pushed as that one has its own motor by hand so why that not right buddy needs to get on as they are bigger😮
It will totally be easy! First steps, I highly recommend getting the One Bus Away app, getting an ORCA card, and checkout out this website: kingcounty.gov/depts/transportation/metro/travel-options/accessible.aspx You can also call here: 206-553-3000, and our staff will help you with anything transit related! We are here for you if you need us :)
In Montreal if a driver is out of order, either he is obliged to call his inspector and hoild up all for about 20 minutes, or, if it is more serious he has teh clandestine means to call the police. the driver has no right to argue or negitiate. If a person gets on and doesn't pay, or pays uinadequately, he is given a ticket, but that electronic ticket is coded. If the inspectors then board the bus (no warning, and whan they do all exits are blocked and they wear bullet proof vests, but do not carry guns) and any passenger fails to produce proof of payment, that passenger will get a fine minimum of several hundred CAD$. In the case of the passenger who paid less than the proper amount, his electronic ticket will alert the inspectors and he will get the same fine as if he had not paid at all. for regular users, 2w categories of students (max age 24) and seniors, we us an Opus (electronic card) which carries "titles" or passes. Unlike the Oyster card, it is not a full smart card. It is good in any of 3 major areas of Quebec, but the user will have to pourchase the titles he heeds in each major area. One Opus card will handle a maximim of 4 titles, provided those titles are all mutually compatible. Distances are based on zones. In the Montreal area there are 8 zones with a maximum radius around Mount Royal of bout 50 miles. There are many other details, but too long for here. Buses are generally wheelchair accessible but in a different manner than shown in this video. Wheelchail spaces also differ from model to model of bus. The latest is the series 37 Novabus, and it is a hybrid propulsion and IMHO palatial for a city bus! In the series 29 through 33 they also have articulated buses with a capacity of 135 passengers max each for major orutes. All of these byuses lower to allow for wheelchairs etc, However certain stops are not wheelchair accessible due to inadequate free terrain adjacent to the bus stop. Also, recently they have started up the major portion of the iBUS distributed electronic information system. this is a big advance for a city with a poor budget. It has information outlets inn the buses in several different ways, also added screens in the metro stations, and a few bus shelters can give a limited amount of public information (much surrounded with a lot of advertising). This is a big advantage in the winter when windows may be covered with Montreal glop (dirty snow which obscures seeing out at times). also the stops are audibly announced at each approach, in addition to big red overhead electronic signs, 1 for straight buses, 2 for articulated buses. Cost is very reasonable, and the drivers have an extra panel with a built-in GPS,.
As a retired nycta bus driver, just a few comments for people that travel with wheelchair. Make sure you are visible to the driver. Stay near the back of the line so I can see you first. Check your bus stop if it is blocked by either construction or illegally parked vehicles go to the next station. Stay away from crowds. They will block you from my vision and make it harder to get you on board. I hope you find this info helpful to ride the buses
In this video the driver failed to hook up all four points of restraint and the shoulder/lap belt. This is a huge mistake and could cause the person in the wheelchair great harm is the driver stops quick.
Im nervous to get on the bus with mine. Im a bigger person so i have a bigger power chair. And im scared it wont fit. And the bus system here...well isnt as friendly.
Why can't ALL drivers in the world be as helpful & curtious as this. Why do they have to be SELFISH & ARROGANT & most definitely IMPATIENT!!! I personally don't mind if a bus is a bit late due to this happens to a disabled passenger at another stop. A bus company no matter where it is I the world or what the company name is It should be as respectful of it's passengers & drive with up most care this can give good feedback towards not only the driver ( at that time) & even be nice to say good morning or afternoon or evening as a nice way to greet the passengers & ask if help in boarding or disembarking ( alighting is required aswell) but, company aswell. But bad attitude & disrepect to the passengers is going to get horrific feedback both driver & company. It cost absolutely nothing to be nice to be pleasant to passengers.( I know they can get the odd grouch but, you can't please everyone nice to try ( a bit 😀 then say absolutely nothing to them. 😀).
This is one of the worst wheelchair securement videos I have ever seen in the twenty years that I have been a Transit Bus Operator. Yes the bus operator was polite and gave good information to the passenger. The bus operator never used a seatbelt or the two hooks that are clearly there for the front of the wheelchair. Had that bus been an accident & he fell out of his wheelchair any $2 lawyer would have a case for gross negligence.
Saan, you did a great job explaining and demonstrating! And that bus driver Paul is AWESOME! Wish he was on my West Seattle routes! Badabing!
Saan I am so proud of you. This is so amazing.
I recently bought an electronic wheelchair for myself. Getting on the bus is still a task for me. Watching this video was helpful. Thanks! :D
I’m getting mine in two or three weeks. I’m so nervous considering I catch public transport everywhere
I'm not even in the same state, but I found this SOOO helpful! Thank you! I will be getting my first power chair soon.
As a Transport buff, and having had in my time over 1 million KM. on the road, as well as many fly and drives in 3 languages and 3 countries, I think this was a great presentation. On behalf of public transit users everywhere, thank-you.
In retirement at age 71, I am in the West Island area of Montreal, but I have lived in Toronto in the past. since the early 70's the GTA has changed drastically, and I can see it but I also have friends who live in Toronto.
I also notice that the TTC is using some of NovaBuse's LFA buses. These are what is exclusively used but the STM in Montreal, but in off-island services some buses are not of that make, albeit because in some cases more of a highway bus may be ne3eded.
As to the wheelchair areas, I was looking for shots of how they work in the GTA to compare with what is here.
What you have in King county is somewhat different in that the wheelchair passenger faces forward for the ride and the driver secures him/her in with chains, as would be the case in a disabled van or mini-bus.
In Montreal, the wheelchair passenger should be facing back with the back of the wheelchair against the "stop wall" so as to prevent the wheelchair from b3ecoming a dangerous proje3ectil in case of an emergency stop.
Personally, I am not disabled but I also use the stop wall for my "Busboxer 3" which is a specialized, custom designed shopping cart personally designed and built to go on these buses. On one occasion I have had the first hand experience of accommodating both Busboxer 3 and a wheelchair on a Novabus. It went as well as one could have asked!
Generally, from a lot of bus riding and a lot of conversations with bus drivers,inspectors and other personnel that serve the public in such regard, the biggest problems I have seen arise from the public, in many ways, but largely through attitudes of general intolerance, but this is not always the case.
Having also been present first hand when a busdriver has to load a motorized wheelchair, it it were to happen that a bus needed to load both my busboxer and a motorized wheelchair at the same time, that driver, as with your example, would have more work to get that motorizetotally d wheelchair on and off thre bus than what he would have in the wheelchair area.
Once the wheelchair is boarded and approaches the wheelchair area, I will take control, speak to the person in the wheelchair to reassure him/her, and then, after havng placed and secured busboxer 3 against the stop wall, ask the wheelchair passenger to back his wheelchair against the busboxer facing straight back. (In our buses there is no means to chain a wheelchair as there is with yours.)
This also apples to the articulated buses and works very well, as with the example of our No. 470 express route from the Fairview terminal in Pointe Claire to the Cote Vertu metro (subway) station, a 100 Km. per hour ride on Autoroute 40 that covers almost 15 miles in about 13 minutes if there are no unexpected delays.
In The GTA area I see you have added distributed electronic control (similar to industrial SCADA) signs to advise passengers on the fly of their upcoming stops, etc.
In Montreal we are just in the startup stages of this type of thing. Here it is called iBUS, but man of the public don't know or show a lot if interest in what they are slowly seeing being equipped to more and more of the buses, eventually to cover the whole fleet.
Some of this is currently working in the metro stations, but in the buses and other points, the communications aspects of this are not yet running, as they are still installing and testing the new equipment, bus by bus.
R. E. Bruce Martin ' retry
Interesting, Seattle is why Canada has wheelchair access to transit. BC Transit used Seattle's experience with lifts for their earliest experiment in Vancouver BC with a Nova Bus Classic, later this adapted to Victoria BC and New Flyer's den oudsten low floor. And Montreal and Quebec City eventually adapting the Alliance (licensed to QC) and thus the NovaBus LFS
Nice to see Orion bus!!
I thought thought them wheel chairs were not allowed on only wheel chairs that are pushed as that one has its own motor by hand so why that not right buddy needs to get on as they are bigger😮
What makes you think that? Do you have tremor issues? Some buses are okay. I'm a power chair user myself.
I’m getting my first electric scooter in two or three weeks and I’m so nervous about catching public transport for the first time
It will totally be easy! First steps, I highly recommend getting the One Bus Away app, getting an ORCA card, and checkout out this website:
kingcounty.gov/depts/transportation/metro/travel-options/accessible.aspx
You can also call here: 206-553-3000, and our staff will help you with anything transit related!
We are here for you if you need us :)
@evil guardian what are you talking about? My scooter is small enough to go on public transport
Sean, love your shirt. I was born and raised in Seattle. Go Seahawks!
Ideally, you would want the wheelchair user support first because then if the bus got really crowded, then he’s not blocked from getting on the bus
Excellent Morden Bus service 😊
Wish British bus drivers were this trained I sometimes feel that they don't want to know even driving off after I requested the ramp
In Montreal if a driver is out of order, either he is obliged to call his inspector and hoild up all for about 20 minutes, or, if it is more serious he has teh clandestine means to call the police. the driver has no right to argue or negitiate. If a person gets on and doesn't pay, or pays uinadequately, he is given a ticket, but that electronic ticket is coded.
If the inspectors then board the bus (no warning, and whan they do all exits are blocked and they wear bullet proof vests, but do not carry guns) and any passenger fails to produce proof of payment, that passenger will get a fine minimum of several hundred CAD$.
In the case of the passenger who paid less than the proper amount, his electronic ticket will alert the inspectors and he will get the same fine as if he had not paid at all.
for regular users, 2w categories of students (max age 24) and seniors, we us an Opus (electronic card) which carries "titles" or passes. Unlike the Oyster card, it is not a full smart card. It is good in any of 3 major areas of Quebec, but the user will have to pourchase the titles he heeds in each major area.
One Opus card will handle a maximim of 4 titles, provided those titles are all mutually compatible.
Distances are based on zones. In the Montreal area there are 8 zones with a maximum radius around Mount Royal of bout 50 miles.
There are many other details, but too long for here.
Buses are generally wheelchair accessible but in a different manner than shown in this video. Wheelchail spaces also differ from model to model of bus.
The latest is the series 37 Novabus, and it is a hybrid propulsion and IMHO palatial for a city bus!
In the series 29 through 33 they also have articulated buses with a capacity of 135 passengers max each for major orutes.
All of these byuses lower to allow for wheelchairs etc, However certain stops are not wheelchair accessible due to inadequate free terrain adjacent to the bus stop.
Also, recently they have started up the major portion of the iBUS distributed electronic information system. this is a big advance for a city with a poor budget. It has information outlets inn the buses in several different ways, also added screens in the metro stations, and a few bus shelters can give a limited amount of public information (much surrounded with a lot of advertising).
This is a big advantage in the winter when windows may be covered with Montreal glop (dirty snow which obscures seeing out at times). also the stops are audibly announced at each approach, in addition to big red overhead electronic signs, 1 for straight buses, 2 for articulated buses.
Cost is very reasonable, and the drivers have an extra panel with a built-in GPS,.
Donna Joyce cdfffgghjuii
R. E. Bruce Martin Dddffttt
Nice jersey
Awesome bus driver
Salman Chauhan ytarea
I live on the opposite side of the country of King County and I also don't use a wheelchair. Why am I watching this at 3am with exams due tomorrow?
Wow this video really cut the stress for me. I just got an electric wheelchair and I really want to go to Walmart
As a retired nycta bus driver, just a few comments for people that travel with wheelchair. Make sure you are visible to the driver. Stay near the back of the line so I can see you first. Check your bus stop if it is blocked by either construction or illegally parked vehicles go to the next station. Stay away from crowds. They will block you from my vision and make it harder to get you on board. I hope you find this info helpful to ride the buses
Thank you for this! we will be refreshing this video soon and we will make sure to use your helpful tips! Thank you for being an operator :)
@@KingCountyMetro anytime 25 years of driving in Manhattan (nyc) you get to see it all
This is so wholesome.
In this video the driver failed to hook up all four points of restraint and the shoulder/lap belt. This is a huge mistake and could cause the person in the wheelchair great harm is the driver stops quick.
When I'm on the bus. I help people. With wheel chairs
One wheelchair can displace three seated disabled
We have something like this in Holland but not this nice...
Cold enough for gloves driver?
King county is Seattle kings county is Brooklyn
Im nervous to get on the bus with mine. Im a bigger person so i have a bigger power chair. And im scared it wont fit. And the bus system here...well isnt as friendly.
Don't worry we're seeing people we will get you to the destination come on the board
King county Seattle not same as kings county brooklyn
How does people get wild on a wild bush with your way with chairs
god bless u for this
خالد العنزي :；
خالد العنزي
خالد العنزي Iojmmjm
he let them go first
Nice as, long as u don't ride rush hour. Folks r not nice.
Do not moon the bus driver when they ask to see your PASS!!
lol. Truth.
Why would the person in a wheelchair need to pay?
they used an orca card, we have no idea what they paid, or if it was FREE
Why can't ALL drivers in the world be as helpful & curtious as this. Why do they have to be SELFISH & ARROGANT & most definitely IMPATIENT!!! I personally don't mind if a bus is a bit late due to this happens to a disabled passenger at another stop. A bus company no matter where it is I the world or what the company name is It should be as respectful of it's passengers & drive with up most care this can give good feedback towards not only the driver ( at that time) & even be nice to say good morning or afternoon or evening as a nice way to greet the passengers & ask if help in boarding or disembarking ( alighting is required aswell) but, company aswell. But bad attitude & disrepect to the passengers is going to get horrific feedback both driver & company. It cost absolutely nothing to be nice to be pleasant to passengers.( I know they can get the odd grouch but, you can't please everyone nice to try ( a bit 😀 then say absolutely nothing to them. 😀).
Why should the wheelchair guy go last? This is discrimination! File a lawsuit!
That’s not discrimination...
This is one of the worst wheelchair securement videos I have ever seen in the twenty years that I have been a Transit Bus Operator. Yes the bus operator was polite and gave good information to the passenger. The bus operator never used a seatbelt or the two hooks that are clearly there for the front of the wheelchair. Had that bus been an accident & he fell out of his wheelchair any $2 lawyer would have a case for gross negligence.
Equal Rights For Palestinians... BARF. Nothing like some unnecessary politics.
Edwdef
Vvvcchh
Cool video but far from reality.
so fake lol