My house was built in 2017, I went to install a light, the Romex in the outlet had 4 wires, the copper wire, the white the red and the black wire. The light had 3 wires, the copper the white and the black. I connected the white to the white the black to the black and the copper to the copper and put a cap on the red because the light did not have any red wire. When i put the breaker back on the light came on but the switch cannot turn it off. I opened the switch and saw the red and black wires connected to the switch, the white wire is capped with a screw cap. Can I change the wiring at the light from the white on the fixture to the red in the Romex?
Hi! You more than likely will not be able to do that, but please reach out to our technical support department at 844-588-7661. They will go over (more in detail) your wiring and hopefully get you going with that dimmer installation.
My house was built in 2017, I went to install a light, the Romex in the outlet had 4 wires, the copper wire, the white the red and the black wire. The light had 3 wires, the copper the white and the black. I connected the white to the white the black to the black and the copper to the copper and put a cap on the red because the light did not have any red wire. When i put the breaker back on the light came on but the switch cannot turn it off. I opened the switch and saw the red and black wires connected to the switch, the white wire is capped with a screw cap. Can I change the wiring at the light from the white on the fixture to the red in the Romex?
Hi! You more than likely will not be able to do that, but please reach out to our technical support department at 844-588-7661. They will go over (more in detail) your wiring and hopefully get you going with that dimmer installation.