Empower Your Support Team with Clerk Chat: Step-by-Step Setup Guide
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- āđāļāļĒāđāļāļĢāđāđāļĄāļ·āđāļ 7 āļ.āļĒ. 2024
- Welcome to our tutorial on setting up your support team with Clerk Chat! In this video, we'll walk you through the process of empowering your support team with Clerk Chat, from inviting team members to efficiently managing support queries.
Here's what we'll cover:
Inviting Team Members: Learn how to seamlessly invite your support team members to Clerk Chat, ensuring everyone is onboarded smoothly.
Assigning Team Members and Setting Permissions: Discover how to assign team members to the correct inbox and customize their permissions for optimal efficiency.
Creating a Dedicated Support Number: Watch as we create a new number specifically for support queries, making it easy for customers to reach out for assistance directly from your website.
Managing Support Messages: See how to handle incoming support messages, from simple responses to assigning specialized queries to specific team members.
Organizing the Inbox: Learn strategies for efficiently organizing your inbox by assigning messages to the correct person and ensuring nothing falls through the cracks.
Archiving Closed Cases: Explore how to archive closed cases to declutter your workspace while still retaining easy access to archived conversations.
Utilizing Clerk Chat as a Mini-CRM: Discover the power of tagging customers during interactions, effectively utilizing Clerk Chat as a mini-CRM solution to enhance customer relationship management.
By following along with this tutorial, you'll be equipped to streamline your support operations and provide exceptional customer service with Clerk Chat. Don't forget to like, share, and subscribe for more tutorials on optimizing your business workflows! Ready to get started? Let's dive in! ð
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