@@AndyC2_ Very relevant. Liquid cooling adds a whole new level of complexity (=vulnerability) which the 28kWh previous model does not suffer from. It uses ingenious air conditioned flow from the cabin to cool the battery (and me). Get a 28, it goes plenty far enough for almost anybody, weighs less, is simpler and cheaper.
My understanding is that if you have the coolant flushed and changed as a "recall", Hyundai are insisting that it has to be changed again at the 40,000m/4 year service, even if this is only a month or two later!!!!!
Yes, we were told this too ! And the 40000 mile service still needs to happen to keep the warranty, so he’s making a big mistake by thinking he’s getting out of the service and the £500 charge
I have had mine done and if they insist I have it I just won’t let them service it. Mine is 3 yrs old and has done 12,000 miles so I wouldn’t have thought I will still have it then anyway
Electric cars give me a bad head just thinking about them, Really can do without, as this deadline changes in reality is never going to happen,, People can't afford theses ev cars There for the rich ev cars, I won't be able to have a one, 🤷♀️ Bad enough keeping my Washing machine going, think its a man thing, need to always Be sure i make my journey, without starring at the dash board, frightened to heat my car, & enjoying my sound system in my car, let alone thinking will i blow up having to follow petrol cars going through a water logging road on a rainy day, nice to add my cruise control on motorway, And your mind is a blank, No worries, Enjoying your driving, I care about my safety, There just to expensive, & depreciation in value is another factor, but if yous have Money to burn feel free, so many ifs & buts just reading theses comments, Enjoy your day, stress is a killer, Evs
hi. I have a Kona 64EV and I also have the coolant refill light on... but in reality the liquid in the container has risen well above the MAX level. I have the car in the garage and when the mechanic tried to unscrew the cap, a strange noise came out (like the cork of a champagne bottle). Suggestions?
A cork sound would indicate that it was under pressure which it shouldn't be. The coolant bottle should be venting. But some of the Konas are in this recall to have the coolant changed due to crystallisation. The original BSC-1 coolant is being changed to BSC-2.
The 28kWh models do not have the coolant issues and while some do have 12V battery drain issues, its not an issue generally with the 28kWh. The 38kWh has the SOS system and the Bluelink app which makes the 12V battery drain a higher possibility.
Had my coolant flush done about a month ago and a week later the light was back on. Going back in a few weeks time for another flush. Hope it’s ok this time 🤞. Love the car and want to keep it as long as possible.
Nope 👎 had ours changed 3 times and when it went a fourth time I traded it in for a petrol / mild hybrid Was annoyed that I had to but was the best decision There is currently no fix for the Ioniq coolant issue to stop it reoccurring
I wonder how often they'll do it for free? I've only had it done once so far. I do have a feeling though that it may reoccur. Visually the coolant has gone down since the service less than a month ago. I also have a 2020 as well as a 2019. No problems with the 2019!
We have the same 38kWh Hyundai but in Australia. Ours was a MY22 model but I noticed we don't have the SOS button at all ... Probably a country requirement. We totally agree with you it is indeed if not the best then definitely one of the best EVs our there ...
Hi this message has also come up on my Hyundai Ioniq 38kwh aswell, what is the actual solution and fix to this problem as ive checked under the hood & my coolant looks fine and close to max sign.
Mine after the recall did have the message pop up twice a few weeks after. But since then, nothing( over 8 weeks now. ) Im liking the constant 6+ miles per kwh on my 28 mile daily commute. Realistically i cant see any other electric car coming close to this efficiency except for the tesla model 3 and thats way more expensive 2nd hand than ioniq.
@@AndyC2_ I thought the Tesla super chargers were overall cheaper per kWh than the other chargers of the like of gridserve , instavolt etc. Talk of 40p-50p
@@iantaylor1172 Generally works out between 50-60p and that’s if you pay £11 a month direct debit All in all it works out 30% more expensive to run my Tesla along a motorway compared to my previous BMW 330d which did 40 odd mpg on motorway And that doesn’t include my time waiting for it to charge
Just before our Service we had the 'Refill Coolant' show once. The dealer carried out the Service Campaign 20D140, flush & replace coolant with the modified coolant BSC-2. The level was just below max, 2 days later it was 1.5 cm lower I rang Dealer and they did call in and we will top up the new coolant BSC-2 while you wait, excellent service
I wonder if something like CarFax would pick up the missed recall. For cars here in Canada that works from what I understand. Not sure if that is applicable in the UK.
What I don’t quite get is how come this issue does not happen with other newer EVs that also have liquid-cooled batteries these days? And also how come Hyundai didn’t foresee with the type of coolant they’re using. Question: can you still drive it until the car is serviced?
Another video coming in a week's time about driving them with this issue. But yes, other manufacturer's are possibly having this issue too, but they have yet to work it out. It has taken Hyundai about 1.5 years to work out the problem and come up with this recall which is changing to a different coolant. I know that Mercedes is having the exactly the same issues with their EVs (low coolant, low coolant light, coolant loss, but no leaks) but they've not yet worked out a solution. Most (if not all) dealerships do not see it as an issue and just top up the bottle. I suspect they're using the same coolant from the same manufacturer.
When I booked my Soul First Edition in for service I asked about this issue. They checked the VIN and said it was in the drain, flush and fill ‘enhancement’. Booked in for 13 July. I haven’t had any messages on dash.
Hello I've recently seen alot of your videos as I'm in the market for an ioniq 2020 model premium used with around 20k to 50k on the clock. I've been trying to find them with service history to make sure the 8 year warranty cover is in check. But I can't find anywhere regarding the warranty intervals is it 1 year 10k miles 2 years or 15k miles. Any help would be massively appreciated I don't want to get a car that's 3 years old missed 1 service and not covered for the battery. Even though the battery looks very well made and doesn't lose and cell charge. Thank you
Regarding the 12-volt battery drain issue, is that something experienced by the 28kWh models as well? Related question, is the frequency of activation of 12-volt battery saver system indicative that the 12-volt battery might need to be replaced soon?
The 28kWh models do not suffer from 12V battery drain. Some owners have experienced it, but that's probably due to low use and its not a common issue on the 28kWh. The 38kWh has the Bluelink app and SOS system which seems to be the main contributes to the power drain.
Is this enough of an issue to put you off the car, or stop you from recommending it to someone? Looking at getting an EV in the near future and the Ioniq 38kWh is the one I've settled on.
Its not the car that has the issue, its really down to the coolant manufacturer. Its also looking like others are having this issue too. Mercedes EVs seem to have exactly the same problem too, but they've yet to work out the solution. I suspect many OEMs are using the same coolant. It will all got solved eventually.
Yes all traditional OEM require annual services on their EVs. This is because they have a network of dealers who are independent garages and make their money from servicing and parts. You could imagine the protests from this dealer network if the OEM said "servicing is no longer required"!! Tesla don't have a service schedule, which is how it should be. But then they don't have any dealers either.
My light was on for over 2 months while I was waiting for an appointment. Car was totally fine with a 400mile weekly commute. 7000 miles later still good
Never had the warning with mine, coolant replaced at the third year service and has been fine since👍😁. currently averaging 5.8m/kWh on my 30 mile round trips to the golf course😁😁😁.
Bad news for you - I have been battling this point with Hyundai exec customer services team and their line is it still needs doing at 4 years. “I have had it confirmed to continue with the service schedule for the coolant to be replaced on the Y4 service. The service campaign is not part of the normal service schedule, therefore, the service schedule should still be followed. Your comments have been noted reference the waste of coolant and fed back internally for you.”
Looking at buying a 35k miles example 07/20 build date, I've checked with Hyundai and it has have the coolant service recall 20D140. My understanding is that it would need a 40,000mile or 4year service which would also include a full coolant flush at a cost of £500 for the service. That would be pretty painful for a ~£15k used car price. I phoned my local hyundai dealer who said they could service the car and on request not do the coolant, bringing the service price down to £300, still quite steep. They would note in the service history that the coolant wasn't swapped out so who knows what that could result in in terms of warranty claims later down the line. The lady was very helpful, just perhaps not the clear answer I was looking for!
@@iandrummer5390 Before you buy it, understand that there is no fix for the coolant issue, the recall doesn’t sort it. We had my wife’s Ioniq coolant changed 3 times in 7 months and a month later the same problem occurred. We ended up trading in the car and haven’t regretted it at all. What ever you do, don’t scupper your warranty, that’s the best advice I can ever give you Personally I’d stay clear but that’s up to you
Matt if your coolant level looks ok is it a sensor problem? Mines got 20000 on the clock, not sure I want them changing it at 40000. Can I ask how often your car is used and could it be an issue that only occurs if the car is not used much and the coolant is not being pumped around regularly?
The car is new to me. However, our other 38kWh did the same too. That car is used daily and does 15,000 miles per year. This changing the sensor is a red hearing. Hyundai were changing sensors originally when this issue started to appear. They did this repeatedly on customer's cars until they started seeing the pattern and its now evolved into this coolant recall.
A sensor does not trigger this warning. When the coolant crystallises the pump has to run faster and it is the increased rpm on the pump that triggers it.
hello guys... i have Ioniq 38kWh... and the same problems with REFIIL COOLANT. i had until now 7 liquid swaps :D at the last one they pulled out 10litters of liquid and that liquid after 1000km (the time passed from the 6-th change) it looked liked the car had 100.000km with it... cristalized and full of garbage... now they want to remove the radiator to do another complete flush... i personally think about inteding a trial on Hyundai to refund me money and take the car because i see they don't have a clue about the problem... only 49.000km on board.. do you still have the problem? thank you!
We run two Ioniq 38kWh and both have had the coolant flush & change once and have been fine since. I have read that some owners have had experiences like yours. But I wonder if they are owners who had much of this done before Hyundai worked out the issue and found the cause. It was only late spring/summer this year when the new TSB came out with the change to the BSC-2 coolant. So I would imagine the cause of your repeated coolant changes is that they were: 1. not properly flushing out the debris and 2. using the same BSC-1 coolant.
@@icristymihai the "refill coolant" message is apparently triggered by the water pump. The water pump is a variable speed and its suggest the speed is used to measure when the coolant is low. Hence why solids in the system and therefore, a redistricted water floor will trigger it. So maybe your water pump needs changing.
@@GoGreenAutos yes.. they expained me that if the liquid is cristalized the pump goes upper than 2500 rpm and the error appears.. but the main issue i think is not the pump which they say that works in the normal range of 1600-2000 rpm, but the liquid which is not so liquid after a short period of time... told you, after the big change of liquid, 2 days after the sign appeared.. i expect that if i go to change again amd remove the radiator to clean it also l, to find liquid cristalized and dirty also... after phew km this... so i really think that the problem may be in battery/cooling pipes... i do not know..maybe i will go to make this intervention, but i relly think about a lawyer and so on.. i am tired of this.. 20000km made with errors and services...
Matt, Replacing the coolant under warranty does not negate the need for the 4 year service and won’t save you your £500, unless you’re happy to void your warranty
@@GoGreenAutos FYI: Looking at buying a 35k miles example 07/20 build date, I've checked with Hyundai and it has have the coolant service recall 20D140. My understanding is that it would need a 40,000mile or 4year service which would also include a full coolant flush at a cost of £500 for the service. That would be pretty painful for a ~£15k used car price. I phoned my local hyundai dealer who said they could service the car and on request not do the coolant, bringing the service price down to £300, still quite steep. They would note in the service history that the coolant wasn't swapped out so who knows what that could result in in terms of warranty claims later down the line. The lady was very helpful, just perhaps not the clear answer I was looking for!
@@iandrummer5390 As long as the coolant is then later changed at 4 yrs/40k miles intervals, I can't see the problem. You're still sticking to the schedule, but its just slightly out of sync. You know you don't have to have your car serviced at Hyundai either? Use a HEVRA garage or Cleevely EV mobile service for ultimate convenience and save money too.
A couple of years ago, EV owners (of which I am one) were shouting about how cheap they are to run compared to ICE cars - now in many cases we know they are more expensive to fuel They were also shouting how they don’t go wrong (compared to ICE) as they have no moving parts in the engine Well my Tesla has been back for repair 4 times in 18 months And EV owners were also shouting about how cheap EVs are to service compared to ICE vehicles as there isn’t much to change ! Except, in most cases they are the same cost or even more !! I mean £500+ for a big service on a Hyundai EV ?? Simply staggering We traded my wife’s Ioniq due to this persistent coolant issue and instead bought her a Hyundai i20 petrol/mild hybrid The best decision we ever made I couldn’t blame anyone for ditching their EV and going back to a petrol ⛽️ Time for EV owners to get real and realise they are not the future (Yes that includes me)
My Hyundai Ioniq 28kWh does £0.09/mile for combined home charging and public charging. In the UK, for a petrol/diesel car it’s £0.15/mile at the moment on average 🤷🏻♂️. Also, I keep hearing that Tesla’s EVs aren’t that reliable/well-made, sorry 😂
@@Nikoo033 Yes for your kind of EV you may well get that cost from home charging - but with public charging around 80p or more per kwh I highly doubt that your combined cost is just 9p 🤔 What I do know is my cost per mile can be 30p using Tesla superchargers or other public charging and that’s way more expensive than when I had my BMW 330d So I stand by what I said entirely
@@AndyC2_ sorry to disappoint, but I’ve had my EV since January, and so far I am at £0.09/mile without having changed my annual mileage. I keep detailed records of all my charging sessions. 😁 Your £0.3/mile is 1.5 times what I used to pay for my former ICE car. 😳
@@Nikoo033 I don’t believe your figures but why would you think you’d disappointed me ? It doesn’t matter to me what your figures are 🤷🏻♂️ Yes, you are correct re how expensive my EV is to run, I mean that was the whole point of what I said originally - if you want to go check 🤯
Our Ioniqs cost 7.5p per kWh to charge and are still peanuts to run. But I don't drive an EV for the cheaper running costs. I drive an EV because they don't pollute the air with poisonous gasses which is harming us, no killing us, and harming other life and the planet. There's is no way I'll ever go backwards to burning oil. That's just dumb.
Change key battery and somehow it will be sorted 👍
£500 for a 40K service!...seriously!?
I am still enjoying owning our 28kWh Ioniq. The range is fine and the car lasts as long as we do between stops.
How does that help with the problem?
me too bro, the 28kwh is perfect for my use i love it I want more video about this particular car dear youtuber
Relevance ??
Plenty on the channel, see www.youtube.com/@GoGreenAutos/search?query=ioniq
@@AndyC2_ Very relevant. Liquid cooling adds a whole new level of complexity (=vulnerability) which the 28kWh previous model does not suffer from. It uses ingenious air conditioned flow from the cabin to cool the battery (and me). Get a 28, it goes plenty far enough for almost anybody, weighs less, is simpler and cheaper.
My understanding is that if you have the coolant flushed and changed as a "recall", Hyundai are insisting that it has to be changed again at the 40,000m/4 year service, even if this is only a month or two later!!!!!
Yes, we were told this too !
And the 40000 mile service still needs to happen to keep the warranty, so he’s making a big mistake by thinking he’s getting out of the service and the £500 charge
I have had mine done and if they insist I have it I just won’t let them service it. Mine is 3 yrs old and has done 12,000 miles so I wouldn’t have thought I will still have it then anyway
@@davidadams5116 Of course it’s up to you, just be careful you don’t blow your 5yr warranty as, by my experience it will definitely be required
@@AndyC2_ and the 8 year battery warranty that probably will impact resale price if no longer intact.
Electric cars give me a bad head just thinking about them,
Really can do without, as this deadline changes in reality is never going to happen,,
People can't afford theses ev cars
There for the rich ev cars,
I won't be able to have a one,
🤷♀️ Bad enough keeping my
Washing machine going, think its a man thing, need to always
Be sure i make my journey, without starring at the dash board, frightened to heat my car, & enjoying my sound system in my car, let alone thinking will i blow up having to follow petrol cars going through a water logging road on a rainy day, nice to add my cruise control on motorway,
And your mind is a blank,
No worries,
Enjoying your driving,
I care about my safety,
There just to expensive,
& depreciation in value is another factor, but if yous have
Money to burn feel free, so many ifs & buts just reading theses comments,
Enjoy your day, stress is a killer, Evs
hi. I have a Kona 64EV and I also have the coolant refill light on... but in reality the liquid in the container has risen well above the MAX level. I have the car in the garage and when the mechanic tried to unscrew the cap, a strange noise came out (like the cork of a champagne bottle). Suggestions?
A cork sound would indicate that it was under pressure which it shouldn't be. The coolant bottle should be venting.
But some of the Konas are in this recall to have the coolant changed due to crystallisation. The original BSC-1 coolant is being changed to BSC-2.
It's alright if you got the time in your day to recall your Hyundai
So this and the 12 V battery drain issue is not for the 28 kWh version? Just got one 2 weeks ago and me loves it!
The 28kWh models do not have the coolant issues and while some do have 12V battery drain issues, its not an issue generally with the 28kWh. The 38kWh has the SOS system and the Bluelink app which makes the 12V battery drain a higher possibility.
Hyundai fixed it for free!
Had my coolant flush done about a month ago and a week later the light was back on. Going back in a few weeks time for another flush. Hope it’s ok this time 🤞. Love the car and want to keep it as long as possible.
Nope 👎 had ours changed 3 times and when it went a fourth time I traded it in for a petrol / mild hybrid
Was annoyed that I had to but was the best decision
There is currently no fix for the Ioniq coolant issue to stop it reoccurring
I do wonder if the flushing is being done properly or thoroughly enough by some.
I wonder how often they'll do it for free? I've only had it done once so far. I do have a feeling though that it may reoccur. Visually the coolant has gone down since the service less than a month ago. I also have a 2020 as well as a 2019. No problems with the 2019!
How do you find out if you have outstanding recalls on the car?
You have to contact your local Hyundai dealership.
We have the same 38kWh Hyundai but in Australia. Ours was a MY22 model but I noticed we don't have the SOS button at all ... Probably a country requirement. We totally agree with you it is indeed if not the best then definitely one of the best EVs our there ...
Yes I think the SOS is an EU thing
Problems already, these things aren't built to last
The coolant supplier cocked up. Hopefully the new coolant solves the issue.
Its not a big problem and is sorted by Hyundai's warranty.
Not just Hyundai, my 2020 Kia Niro EV (64kwh) is throwing the same code. Going for recall service in a few days.
Hi this message has also come up on my Hyundai Ioniq 38kwh aswell, what is the actual solution and fix to this problem as ive checked under the hood & my coolant looks fine and close to max sign.
Mine after the recall did have the message pop up twice a few weeks after. But since then, nothing( over 8 weeks now. ) Im liking the constant 6+ miles per kwh on my 28 mile daily commute. Realistically i cant see any other electric car coming close to this efficiency except for the tesla model 3 and thats way more expensive 2nd hand than ioniq.
My model 3 gets 3 miles KWh on the motorway on average
And at 80p + at service stations it’s way more expensive than my previous BMW 330d
@@AndyC2_ I thought the Tesla super chargers were overall cheaper per kWh than the other chargers of the like of gridserve , instavolt etc. Talk of 40p-50p
@@iantaylor1172 Generally works out between 50-60p and that’s if you pay £11 a month direct debit
All in all it works out 30% more expensive to run my Tesla along a motorway compared to my previous BMW 330d which did 40 odd mpg on motorway
And that doesn’t include my time waiting for it to charge
This is why people buy a tesla or a BYD because the other manufacturers can’t get it right.
Just before our Service we had the 'Refill Coolant' show once. The dealer carried out the Service Campaign 20D140, flush & replace coolant with the modified coolant BSC-2. The level was just below max, 2 days later it was 1.5 cm lower I rang Dealer and they did call in and we will top up the new coolant BSC-2 while you wait, excellent service
I wonder if something like CarFax would pick up the missed recall. For cars here in Canada that works from what I understand. Not sure if that is applicable in the UK.
What I don’t quite get is how come this issue does not happen with other newer EVs that also have liquid-cooled batteries these days? And also how come Hyundai didn’t foresee with the type of coolant they’re using. Question: can you still drive it until the car is serviced?
Another video coming in a week's time about driving them with this issue.
But yes, other manufacturer's are possibly having this issue too, but they have yet to work it out. It has taken Hyundai about 1.5 years to work out the problem and come up with this recall which is changing to a different coolant. I know that Mercedes is having the exactly the same issues with their EVs (low coolant, low coolant light, coolant loss, but no leaks) but they've not yet worked out a solution. Most (if not all) dealerships do not see it as an issue and just top up the bottle. I suspect they're using the same coolant from the same manufacturer.
@@GoGreenAutos interesting (and worrying). Thanks for these additional info.
Our Kona has a 'campaign ' to replace coolant happening next week, a 21 plate.
@@stulop I'm not surprised. Its about time they did this on their other EV models too. I think all the Mercedes EVs will be next too.
When I booked my Soul First Edition in for service I asked about this issue. They checked the VIN and said it was in the drain, flush and fill ‘enhancement’. Booked in for 13 July. I haven’t had any messages on dash.
The common problem is that they don't inform us to flush and replace every 20 or 30 thousand miles... that's all... flush and you're fine
Coolant normally has a 5-8 year life though.
The SOS problem has been going on for sometime, had it happen twice on my PHEV!
Hello I've recently seen alot of your videos as I'm in the market for an ioniq 2020 model premium used with around 20k to 50k on the clock.
I've been trying to find them with service history to make sure the 8 year warranty cover is in check. But I can't find anywhere regarding the warranty intervals is it 1 year 10k miles 2 years or 15k miles.
Any help would be massively appreciated I don't want to get a car that's 3 years old missed 1 service and not covered for the battery. Even though the battery looks very well made and doesn't lose and cell charge.
Thank you
The UK Hyundai service schedule is 1 year or 10,000 miles whichever comes sooner.
I just had my radar replaced under warranty so that was handy
Regarding the 12-volt battery drain issue, is that something experienced by the 28kWh models as well? Related question, is the frequency of activation of 12-volt battery saver system indicative that the 12-volt battery might need to be replaced soon?
The 28kWh models do not suffer from 12V battery drain. Some owners have experienced it, but that's probably due to low use and its not a common issue on the 28kWh. The 38kWh has the Bluelink app and SOS system which seems to be the main contributes to the power drain.
Is this enough of an issue to put you off the car, or stop you from recommending it to someone? Looking at getting an EV in the near future and the Ioniq 38kWh is the one I've settled on.
Not at all. Its only a coolant flush and change and this is done under warranty.
A real shame that the 38kwh has this problem, especially when the 28kwh was so reliable.
Its not the car that has the issue, its really down to the coolant manufacturer. Its also looking like others are having this issue too. Mercedes EVs seem to have exactly the same problem too, but they've yet to work out the solution. I suspect many OEMs are using the same coolant. It will all got solved eventually.
Wait they make u service an EV? Wow thats pretty bad tesla and BYD have no services for 2 to 6 years pretty much those cars just go and go.
Yes all traditional OEM require annual services on their EVs. This is because they have a network of dealers who are independent garages and make their money from servicing and parts. You could imagine the protests from this dealer network if the OEM said "servicing is no longer required"!!
Tesla don't have a service schedule, which is how it should be. But then they don't have any dealers either.
@@GoGreenAutos and the prices per service too thats insane!!
Does this mean that the 28kwh ioniq with an air cooled battery is a safer bet?
Yes the 28kWh does not have these coolant issues.
Never had this issue.. now at 29k miles. The only issue I’ve experienced is the 12volt battery drained at 18k, which was replaced.
Still time yet as mine has done 36,000 miles when this occurred.
@@GoGreenAutos ok. I appreciate the heads up
I just had the same warning for my coolant. Can I still use the car while I’m waiting to be service?
Video coming next weekend where I test this and drive mine (with the issue) and test the battery temperatures. But, yes mine was fine.
My light was on for over 2 months while I was waiting for an appointment. Car was totally fine with a 400mile weekly commute. 7000 miles later still good
Never had the warning with mine, coolant replaced at the third year service and has been fine since👍😁. currently averaging 5.8m/kWh on my 30 mile round trips to the golf course😁😁😁.
Bad news for you - I have been battling this point with Hyundai exec customer services team and their line is it still needs doing at 4 years.
“I have had it confirmed to continue with the service schedule for the coolant to be replaced on the Y4 service. The service campaign is not part of the normal service schedule, therefore, the service schedule should still be followed.
Your comments have been noted reference the waste of coolant and fed back internally for you.”
This is exactly what I was told too 👍🏼. Replacing the coolant under warranty does not negate the need for the 4 year service
Looking at buying a 35k miles example 07/20 build date, I've checked with Hyundai and it has have the coolant service recall 20D140. My understanding is that it would need a 40,000mile or 4year service which would also include a full coolant flush at a cost of £500 for the service. That would be pretty painful for a ~£15k used car price.
I phoned my local hyundai dealer who said they could service the car and on request not do the coolant, bringing the service price down to £300, still quite steep. They would note in the service history that the coolant wasn't swapped out so who knows what that could result in in terms of warranty claims later down the line. The lady was very helpful, just perhaps not the clear answer I was looking for!
@@iandrummer5390 Before you buy it, understand that there is no fix for the coolant issue, the recall doesn’t sort it.
We had my wife’s Ioniq coolant changed 3 times in 7 months and a month later the same problem occurred.
We ended up trading in the car and haven’t regretted it at all.
What ever you do, don’t scupper your warranty, that’s the best advice I can ever give you
Personally I’d stay clear but that’s up to you
Matt if your coolant level looks ok is it a sensor problem? Mines got 20000 on the clock, not sure I want them changing it at 40000. Can I ask how often your car is used and could it be an issue that only occurs if the car is not used much and the coolant is not being pumped around regularly?
The car is new to me. However, our other 38kWh did the same too. That car is used daily and does 15,000 miles per year.
This changing the sensor is a red hearing. Hyundai were changing sensors originally when this issue started to appear. They did this repeatedly on customer's cars until they started seeing the pattern and its now evolved into this coolant recall.
A sensor does not trigger this warning. When the coolant crystallises the pump has to run faster and it is the increased rpm on the pump that triggers it.
@@MyImperfectEcoJourney I see thanks for for the explanation.
hello guys... i have Ioniq 38kWh... and the same problems with REFIIL COOLANT. i had until now 7 liquid swaps :D at the last one they pulled out 10litters of liquid and that liquid after 1000km (the time passed from the 6-th change) it looked liked the car had 100.000km with it... cristalized and full of garbage... now they want to remove the radiator to do another complete flush... i personally think about inteding a trial on Hyundai to refund me money and take the car because i see they don't have a clue about the problem... only 49.000km on board.. do you still have the problem? thank you!
We run two Ioniq 38kWh and both have had the coolant flush & change once and have been fine since. I have read that some owners have had experiences like yours. But I wonder if they are owners who had much of this done before Hyundai worked out the issue and found the cause. It was only late spring/summer this year when the new TSB came out with the change to the BSC-2 coolant. So I would imagine the cause of your repeated coolant changes is that they were: 1. not properly flushing out the debris and 2. using the same BSC-1 coolant.
@@GoGreenAutos last time they flushed pretty good.. and BSC 2 is used for 3 changes... but nothing.. still error..
@@icristymihai the "refill coolant" message is apparently triggered by the water pump. The water pump is a variable speed and its suggest the speed is used to measure when the coolant is low. Hence why solids in the system and therefore, a redistricted water floor will trigger it. So maybe your water pump needs changing.
@@GoGreenAutos yes.. they expained me that if the liquid is cristalized the pump goes upper than 2500 rpm and the error appears.. but the main issue i think is not the pump which they say that works in the normal range of 1600-2000 rpm, but the liquid which is not so liquid after a short period of time... told you, after the big change of liquid, 2 days after the sign appeared.. i expect that if i go to change again amd remove the radiator to clean it also l, to find liquid cristalized and dirty also... after phew km this... so i really think that the problem may be in battery/cooling pipes... i do not know..maybe i will go to make this intervention, but i relly think about a lawyer and so on.. i am tired of this.. 20000km made with errors and services...
Matt, Replacing the coolant under warranty does not negate the need for the 4 year service and won’t save you your £500, unless you’re happy to void your warranty
I will not be voiding the warranty. The service will still be done, minus the cooling change.
@@GoGreenAutos one would hope it works that way. Many say that does not with Hyundai... maybe you are luckier or live in a better jurisdiction
@@GoGreenAutos Hyundai have told me that would void the warranty.
@@GoGreenAutos FYI:
Looking at buying a 35k miles example 07/20 build date, I've checked with Hyundai and it has have the coolant service recall 20D140. My understanding is that it would need a 40,000mile or 4year service which would also include a full coolant flush at a cost of £500 for the service. That would be pretty painful for a ~£15k used car price.
I phoned my local hyundai dealer who said they could service the car and on request not do the coolant, bringing the service price down to £300, still quite steep. They would note in the service history that the coolant wasn't swapped out so who knows what that could result in in terms of warranty claims later down the line. The lady was very helpful, just perhaps not the clear answer I was looking for!
@@iandrummer5390 As long as the coolant is then later changed at 4 yrs/40k miles intervals, I can't see the problem. You're still sticking to the schedule, but its just slightly out of sync. You know you don't have to have your car serviced at Hyundai either? Use a HEVRA garage or Cleevely EV mobile service for ultimate convenience and save money too.
A couple of years ago, EV owners (of which I am one) were shouting about how cheap they are to run compared to ICE cars - now in many cases we know they are more expensive to fuel
They were also shouting how they don’t go wrong (compared to ICE) as they have no moving parts in the engine
Well my Tesla has been back for repair 4 times in 18 months
And EV owners were also shouting about how cheap EVs are to service compared to ICE vehicles as there isn’t much to change !
Except, in most cases they are the same cost or even more !!
I mean £500+ for a big service on a Hyundai EV ??
Simply staggering
We traded my wife’s Ioniq due to this persistent coolant issue and instead bought her a Hyundai i20 petrol/mild hybrid
The best decision we ever made
I couldn’t blame anyone for ditching their EV and going back to a petrol ⛽️
Time for EV owners to get real and realise they are not the future
(Yes that includes me)
My Hyundai Ioniq 28kWh does £0.09/mile for combined home charging and public charging. In the UK, for a petrol/diesel car it’s £0.15/mile at the moment on average 🤷🏻♂️. Also, I keep hearing that Tesla’s EVs aren’t that reliable/well-made, sorry 😂
@@Nikoo033 Yes for your kind of EV you may well get that cost from home charging - but with public charging around 80p or more per kwh I highly doubt that your combined cost is just 9p 🤔
What I do know is my cost per mile can be 30p using Tesla superchargers or other public charging and that’s way more expensive than when I had my BMW 330d
So I stand by what I said entirely
@@AndyC2_ sorry to disappoint, but I’ve had my EV since January, and so far I am at £0.09/mile without having changed my annual mileage. I keep detailed records of all my charging sessions. 😁 Your £0.3/mile is 1.5 times what I used to pay for my former ICE car. 😳
@@Nikoo033 I don’t believe your figures but why would you think you’d disappointed me ?
It doesn’t matter to me what your figures are 🤷🏻♂️
Yes, you are correct re how expensive my EV is to run, I mean that was the whole point of what I said originally - if you want to go check 🤯
Our Ioniqs cost 7.5p per kWh to charge and are still peanuts to run. But I don't drive an EV for the cheaper running costs. I drive an EV because they don't pollute the air with poisonous gasses which is harming us, no killing us, and harming other life and the planet.
There's is no way I'll ever go backwards to burning oil. That's just dumb.