Well, Etsy just announced they are laying off 11% of its staff, so doesn’t look like we’ll have human eyes looking at many cases any time soon! Sorry to read about what happened in your case, it’s a reminder that we need to stay on top of things. How frustrating for you
Seems alot like Silhouette America not having any customer support phone number anymore. Any issues you have they don’t respond with humans in chat or you get no response in email from human as of yet I haven’t..
It’s A.I. artificial intelligence yep robots 🤖 taking over more and more. And it was really good point about having humans looking at things people should be the ones to have last check!
I hope you get this, my epilepsy was cured by taking CBD oil daily. No seizures at all for 4 years plus. Maybe try that, if you haven't already. Glad to see ur shop is up and running again.
There needs to be a class action suit against Etsy for doing this to sellers. They’re bullying people and attacking the lively hood of people and their families. The answers to these account suspensions and closing are templates thye write to everyone, in other words, they do not provide a reason or explanation of why they’re suspending or closing your account. They take all your money invested in the shop before they close it, they do not compensate you for your time and investment, basically it’s legalized robbery.
This is just one example of thousands! I know handmade sellers who sent 50+ orders costing them thousands, Etsy randomly banned them and refunded all their items. My friend went into bankruptcy because of this, he emailed Etsy 10 times and no one responded ever. Permanently banned and all his money stolen!
We could file a case all together, this really has to stop. On top of this they write all of your customers that you went out if Business, then they reimburse everbody who files a case and you cannot do anything but are asked to pay for it. Also 180 days to get paid the frozen money is for sure illegal too, there us no reason to keep the money that you need to pay your expenses for 6 months
They literally stole my money. They suspended my shop after my first sale and never gave my money back. No reason for suspension. No opportunity for clarification. I hope justice is going to be served one day on ETSY for mistreating many of us this way.
Unbelievable that this happened. Etsy should be ashamed of treating sellers this way. Closing all shops is out of proportion. Besides this, health is the most important thing in life, hopefully things are moving in the right direction. I'm sure you'll come out stronger and laugh about it later, but right now it's terrible. I wish you a lot of strength from Holland and hope to see you again soon with all your good and educational advice. Love from Holland, Bo
There's a guy named Chadwick Eisen on youtube that said he had a permanent ban on Etsy and uploaded a video just 4 days ago stating that he contacted the BBB and filed a complaint with them because Etsy was not returning any of his messages and now his account is reinstated. Maybe file a complaint with BBB so Etsy has to respond to them about your account.. worked for Chadwick. I hope you get your account back soon!
I have heard so many horror stories like this about Etsy. It doesn't make sense! Why would they close a store this size down and not help him right away or give a warning? They are losing business as well!
THIS is why you don't put your entire business or income under the authority of any other entity, like Etsy, Amazon, Facebook, or whatever. YOU have no control and they are too big to resolve any issue quickly, if they ever do. My wife had a successful TH-cam channel and had her account cancelled due to false copyright claims. Fortunately, we did not rely on it for income. My wife sued the false claimant and won her case, but her channel was never recoverable along with all her subscribers. Don't put your future in the hands of companies that can wipe you out anytime, for any reason. Unlike employment at a company, you have ZERO rights on these services.
Crazy how etsy will let staff off to save money but at the same time they will suspend people for £7 and lose out on all them sale fees. That company needs some real management.
I just sold all my ETSY stocks today. Investing in this ridiculous joke is the worst decision I've ever made. I hope you recover, stay away from this disgusting company. They banned my artist account too. I feel your pain
Unbelievable, I wish there was an ability for a class action suit against platforms like Etsy and even Amazon. They close accounts yet need to explain why, this is a real business that supports your family. It's also why I'm nervous about selling with Etsy, put in all that work and they ruin your life. Good luck with your mother-in-law and your daughter, they, of course, are far more important.
Surprisingly, Amazon does a better job with this; they will actually call you if there is an issue with your health. and will only suspend you if you fail to comply with their standards.
Sorry to hear this to yet another etsy seller. Why dont people who have sales like yourself just sell through your own website? You have the customers. Etsy has gotten so big that they dont seem to care, about the impact that suspending someone's shop, does to them personally. I remembered when they first started for the handmade community and now its all about them and they dont seem to care about their vendors. I have heard bad stories after bad stories with this platform. I hope someone comes along and creates a platform that is not so complicated for sellers. They seem to nickel and dime you and when your in trouble, bots are answering your questions. Unexceptable!!
You'll never get the exposure on a website that you can on Etsy, Ebay, or Amazon, You just Can't. The other problem is that These sites have so many people selling that they basically can do whatever they want because they have so many people to replace you....
@@kwebber9248 says who? Etsy is just a website that put money into marketing to attract vendors. I wish more online entrepreneurs weren't so scared to build their own platforms. start small and build. it will take much longer but you will make the rules and keep most of the profits. I sell ebooks all under my own website. all profits minus processing fees to me.
Mine was taken down just before Christmas. Over 13 years on there with a ton of sales. I am so disappointed in Etsy. No help at all to fix the problem.
So awful. Etsy ban people for no reason in the blink of an eye! My brother lost his life savings, he's a carpenter and took the chance selling on Etsy. Took a small loan to make some items after he got some orders. Sent out about 30 orders, purchased the materials and made around 70, and then etsy suddenly banned him and took at the money! Awful and it all happened in the blink of an eye. The amount of stress it has cost him is heartbreaking and etsy never responded to him :(
Etsy has always been like this, I had my account suspended in 2013 for no reason and I was never able to speak to a human being about it. It’s a shame how they treat their sellers.
So sorry to hear this, Vlad. I can relate 100% because I was also a Star Seller on Etsy when they suddenly suspended my account two weeks ago. I was doing great numbers (4k a day) and all my customers were happy. When I woke up on a Sunday morning and wanted to check my shop, I saw a banner saying the shop was suspended. I then appealed and after a week, it was rejected. I'm still in shock because I still don't know why they suspended the shop or denied my appeal. I also had the feeling that no human actually read it. Like yourself, I was providing for my family with this shop and I never got to know what caused the suspension. It's really a nightmare. Please let me know if you find a solution. I keep my fingers crossed for you.
@@ypcomchic it’s one of those technical policy things that is true no matter what amount that I failed to pay. But apart from that, I just want to help Etsy build their platform, I know these things happen, and I’m glad that I have a voice to make someone of a difference.
Seem to be hearing this scenario more and more these days and I think its sad. I've been with Etsy for over 10 years and I've seen a lot of changes. It used to be for handmade items only and was a wonderful platform. Now they just sell all sorts of stuff, even mass produced. One thing I've never loved is how hard it is to actually TALK to anyone if there's problems. Wouldn't you think they could just send an email out saying 'hey, you owe us money', instead of treating their sellers like this. Im so sorry this happened to you...I wish you and your family well.
Similar thing happened to me except I haven't violated any of their rules. Simply, I received too many orders over a bank holiday weekend and nobody bothered to ask me if I had staff, what my capacity was (I hired staff and had industrial machinery etc.. They just closed my shop for 2 weeks and their email didn't even explain the reason! I was never late with a single item, all good reviews, no complaints... My shop never recovered. I made 40k in my first 3 months then my shop died. In the UK they didn't have a phone number I could call, and they didn't reply to my email for 4 days.. when someone did, it was an asshole that disregarded whatever I said in my panicky emails... Luckily my business is booming but not on Etsy and I will never sell on Etsy again never ever ever ever...
That's absolutely horrible, and thank you for warning everyone. Causing all that trauma and loss of sales over 7 dollar, what are they thinking? They really should start treating the people who make them money better!
YIKES! I am appauled that they would suspend all of your shops for something from an unassociated shop... Come the hell on, Etsy! Really sorry to hear that it happened, especially when your personal life was ballooning in crisis like that. I'll definitely be keeping my eye on what's to come for you! Merry Christmas xx
Hi Vlad, you helped me so much in my Etsy journey. I always checked your shop to see how you're doing to motivate me during days when sales were low. I was shocked to see your account suspended. I've had 1 account suspended before and it was a horrible feeling. Wishing you and your family the best
So sorry to hear this happened to you, your family and your staff at such a critical time, Vlad. As a former special ed teacher's aide and independent special needs art instructor, I totally sympathize with your caregiving and family health situations compounding unexpectedly. Brilliant podcast concept! And I have an old Etsy situation of my own to resolve, so could probably use a fresh pair of eyes on it. Happy holidays. 💖🎄
That is absolutely a horrible feeling, my shop only gets 30-60 sales the entire week and I would cry myself to sleep for days probably, and I am 44, I don't care, it's an awful sinking feeling. I am really sorry you are dealing with this; I agree, they should have a human look at things like that.
Dude I feel you! I'm suffering major depressive disorder and PTSD and my ETSY shop is the main reason why I'm moving forward but my ETSY shop got suspended for no reason at all and now I'm back to zero in my mental health
I can't believe you're so calm and understanding of Etsy - my reaction would definitely not be that level-headed!🙂 These suspensions with no explanation are absolutely out of control. Most wouldn't happen if actual humans reviewed the situation. You know, like that improved customer service we're supposed to be getting from the fee increases? 🤔So many horror stories lately. I don't understand why they can't just reach out about the issue and give you, a seller that clearly makes them money, a chance to rectify the problem before escalating to a complete shutdown of your livelihood over SEVEN dollars? At peak season! Yet the the Disney infringers and drop-shippers live on to sell another day. Such utter nonsense. I'm so sorry this happened to you - sending prayers for your family and for a successful resolution to this situation. 🙏
Yeah he is handling it like a champ. 2 of our shop got suspended and when we appealed we just got a message saying they cannot tell us why because it’s internal information and it’s permanent, luckily we still have one other shop. Hopefully he has time to book with us
Yes, after the fee increase I contacted Etsy and of course we have to respond within 24 hours but they say 72 and it was like two weeks and I never got an answer to my issue.
That is crazy! Sorry this happened to you, your family and staff. This happened to me on a much smaller scale when a real Etsy employee use to respond. It was a temporary suspension until the bill was paid and yes for a very small amount of money. I'm surprised you don't have your own Shopify store with that kind of monthly income from Etsy and have a reserve to pay your staff for a few weeks until this is sorted out. Your business sounds like it is successful all year long due to the pet industry. I'd call the media an let them know - I'm sure this would get resolved real fast once Etsy sees the bad press. You may get national attention for this. * and to add I'm sure the investors in a publicly traded company would be very upset to see that kind of profit loss due to your shop being suspended during the busiest time of the year.
I’m so sorry to hear this has happened to you. A similar thing happened to a couple that me and my wife know. They lost their seller status for a few weeks till their shop gets evaluated again. They said they will lose around 20k in the next 30 days. This happened right before Christmas due to a few packages arriving late due to the post office. Being at the mercy of these big companies just stinks. I’ve sold on eBay before but just small stuff and haven’t in a long time. Amazon has gone way down hill. Orders are now taking up to a week to actually ship. I now order from companies as much as I can or actual stores even if the price is a little higher. I hope you get things straightened out. Good luck.
So sorry to hear that! Vlad, these challenging times will pass, and you'll emerge stronger. Your dedication and love for your child and your business are clear, and these qualities will guide you through.
Completely agree with you! Closing all your shops, automatically, because of a 7 dolars debt is nonsense from Etsy. Also, I find it outrageous that we need different emails to open different shops. It would be so much better for everyone if it was only one email centralising everything: for Etsy to understand the seller reach, for sellers to have a quick overview of all products and messages, etc. So many things could be better on Etsy and it saddens me that they are rellying on bots and automations to simply close shops withou any warning, without properly pointing whats the issue, without even giving a chance to someone to learn and improve.
I think the suspension or termination of ANY account should be a decision by a human, not just for big accounts. And they should give a warning with the details of the problem so the person can correct it if possible. I lost my KDP account a little over a year ago and it was a truly horrible process, appealing the decision for 6 months (for the first few months I didn't even know the reason), until I finally gave up. These large organizations cross the line from cruel and unusual to actually Evil with the way they treat their users sometimes.
I’m a very small seller, so not as impacted as Vlad is obviously, but I have also received “policy violations” and cannot get ANYONE to explain what or why or anything to help me correct and ensure it doesn’t happen again. It makes it impossible to be successful.
@@jaicimurcia9271 it is really frustrating. It's like they assume we are all bad actors and we know what we did when most of us do our best to follow all the rules and then hit out of the blue by something we couldn't have predicted. Sometimes, it's even because they've changed their policy and then penalize people who were following the policy perfectly until it was changed and now the new policy is all the matters. Very very annoying.
Sincerely sorry for ALL that you and your family are going through. I hope that you can get your business flowing again. And my heart goes out to your daughter and mother-in-law.
Really feel for you, we had our Etsy shop suspended then it came back have also had products taken down and put back, it’s horrible that they have that kind of power hope it get sorted for you. Definitely without a doubt to everyone don’t make Etsy your main source at a drop of hat it can be taken away
Bro that nuts! I hope you can recover it all. Unfortunately, this is all because of corporate greed, putting their own interests above the customer (you) It is illogical and shortsighted to not have a real representative speaking to you when a large store has a critical issue like this- and instead they dump you like nothing. These types of companies believe they are infallible, and I hope new competitors take their place that do the right thing. This is a case of stepping over a hundred dollar bill to pick up a nickel - horrendous and stupid short term thinking on their part.
Thank you so much for sharing this video- I went through my other etsy shops I don't really use and found a small fee outstanding so quickly paid it! So grateful you shared why your shop was suspended. It looks like your shop is back up and running now- I hope so! Keep us updated. All the best :)
I'm so sorry for EVERYTHING that you're going through, it's truly heartbreaking. I hope that your MIL improves quickly and your daughters are so lucky to have such loving parents. You are absolutely right, that is all that matters 😍I hope everything else can get resolved quickly for you.
@@thetalkshop I think it's back up and running, so that must be a huge relief!! Definitely not ok to have a suspension over $7, but at least it's a step in the right direction. I hope Etsy starts to take notice of these types of videos.
I'm in the process of setting up a shop and now I'm rethinking. Unfortunately, you are not the only person I've heard this from this week alone. I'm so sorry. I hope everything works out, I'm sure it will.
I just read an article yesterday that Etsy layed off about 225 employees %11 of their staff. I was flabbergasted at first because I've heard so many stories similar to yours that people struggle to talk to a real person about their account. I'm sorry to hear about the struggles your family is going through. As a parent I can only imagine the struggles. While you are working so hard to provide for your family, time will fly by! Don't forget the importance if spending as much time with your kids as you can. They grow all too fast ❤ maybe it's a blessing in disguise, so you can spend closer time with your family.
It happened to me at the beginning of October and I'm still not back. I was doing 5-6K most months and 9K for Nov Dec (Christmas) usually. Down to 2.5-3K for December. So sad and I still don't know why. Feel for you Brother. Devastating 😢. Your chat is disabled when they suspended
In the last year I've seen story after story about etsy shutting sellers down. This past black friday they shut down tons of shops. Then after black friday and cyber Monday they said oops, here's your shop back. After their standing was completely ruined. Smh...just sad. The few that got their shops back had to completely redo them ,everything was gone. And half their products they tried to re-upload wouldn't upload. Just sad. I really hope everything works out for you.
I have a 6 figure Etsy shop and my store got suspended couple days ago. It’s devastating especially for the holiday season 😢 I appealed but still don’t really know the real tigger was for the suspension
Brother man, your a kind man, your words touched me, I need you to know that you can build an email list off your customers from etsy, and then do email marketing to them and sell on a website of your own in addition to etsy so that you don't fully rely on them
I just found you and finished watching this video and I have to say, this is terrible. I'm so sorry you're going through all this plus whatever medical issues going on with your family. And yes, it is worse that it's all happening during the holiday season! This, among other things, is why I never want to open an Etsy shop. After learning about some changes made on the site, it sounded pretty bad on how they're charging creative trying to get themselves out there and hopefully make a living with their business. However, what I don't understand is why are you still on Etsy when you make so much money already. You have enough, and I'm assuming more than enough to have your own website. Why not move to your own so you don't have to worry about anyone else's terms but your own? That way, you don't have to worry about this sort of thing happening again. You also never know if one day, for any and no apparent reason, Etsy could discontinue their business That would definitely hurt so many people, especially you since you rely on it so heavily. I know it's all up to you, and you're not obligated to, but whatever you decide to do in the future, I hope none of this happens again, and ideally anyone else. Sadly, there's no garantee for a platform like Etsy. Good luck, take care, and Happy Holidays.
I am sorry your family is going through all of this. As far as Etsy, sometimes things happen to shift our focus and direction. Best of luck on the podcast and consulting business!
Really sorry to hear all that has happened to you in these recent weeks, Vlad. It is insane that Etsy just lets AI bots make these reckless decisions that can have huge impact on people's lives.
I had a brain strike in my head i just realized what if you could use AI for the user in etsy to make sure that things like payments or for making sure your up to date on things that AI could help give alerts to the user. that would be game changer.
It's a good idea but it hardly requires AI to do. Warning users about invalid payment methods is a pretty trivial feature that any system should be able to handle on day 1. @@jazzmanny02
That's very sad to hear. My Etsy shop was shut down for 3 days because I updated my banking info. I reached out to Etsy right away. When you get their response, I got mine within 2 days if I remember. I responded right away. The whole back and forth probably took 5 emails. If you take one day or half a day between each email, they may assign new people to help you and it'll take time for them to understand what's going on. Which stall the time for when they could return your shop. It took 1 hours for everything to return back to normal once they decided to return my shop. Don't freak out if your seller dashboard isn't available to you right away. Some items in your draft may also be published so you want to check that
Wow. You’re way calmer than I would be. I’d be on here lighting Etsy up with my frustration 😂 But this is so dumb! I see some major flaws in Etsy’s system and I have sooo many questions. 1 - how can you even close a shop when there’s an outstanding balance? 2 - where is the communication from Etsy to remind you to pay said balance? 3 - why on earth did they let it go this long before suspending you? 4 - why NOW? Ugh.
Wow! Just subbed. I came here from another Etsy seller video. I think you were mentioned in her video. This has been a problem for years, and with AI, it's only going to get worse because ultimately, lazy (and/or greedy) humans will blame it on 'HAL' lol. Best of luck! I was also thinking about setting up an Etsy shop but the heck with it. Especially if they've been holding up to 75% of sellers funds also!? No way!
Imagine being you're own boss, owning your own business and still getting fired. Hopefully you didn't have all your business in the hands of etsy. I personally use etsy as a marketing avenue. Learned long ago that you simply can not depend on a 3rd party host like etsy. Situations like this. Stay strong and hope you get thru this!
We had a similar problem in USA and they suspended all our accounts in USA and the Uk, the Uk business was a totally different legal entity but they still wouldn’t open the stores back up. They need more personal support for sellers, we live by the income and it ends overnight. I’m sure you will grow sales more, when you overcome the problem.
I'm sorry that you had to go through so much at the same time, the sun will come out again and you'll be stronger than ever. Blessings to you and your family, wishing a fast recovery. Merry Christmas 🎄
I saw you on upflip and was immediately admirable of your energy, work ethic and business mindset. It encouraged me to start my own business. I planned to expand onto Etsy next year but wow this saddens me to see your business shut down in peak of Q4. It’s right before Christmas and they’ve suspended your account for a measly $7?! That’s horrific! Etsy needs to get a grip! I’m sending prayers to your family you all are going through so much. I hope your mother in law and little girl are recovering 🤗
Aww thank you! And you should start a Etsy shop, I think this is a problem that needs to be addressed, and unfortunately, this is not always native to Etsy the only. And thank you so much for the prayers!
How does Etsy expect to get more sellers after this? If I was a beginner, I'd seriously reconsider having anything to deal with Etsy after hearing what happened to you. I hope everything gets resolved soon!
You are absolutely right. I’m frightened about opening mine. I rather open an independent shop and use social media to bring costumers. I really just don’t know where to start.
I'm a new seller and made a sale on day one of opening my shop. Etsy wouldn't allow me to receive the funds, and their customer service is awful. They are so rude and disrespectful. I'm not moving forward with Etsy and taking my business to Shopify.
Just happened the same with me. I'm not a top seller - quite the opposite - I am a begginer on PoD. But I have worked REALLY hard for 3 weeks and then I have uploadd a St patricks shirt with the word "BEER" and boom. I got suspended. I appealde but it was denied again! I'm still in shock. The messages are unbelievable they just write "this is final" like there's only them in this business model.
I am so sorry that you have had to experience such inhumane treatment from Etsy during your personal challenges. If I have an Etsy store in the future, I will be heavily diversifying because they are risky business.
I'm so sorry this happened :( It's unbelievable that Etsy does not treat its top sellers better. How come other big companies appreciate their top sellers and have special perks for their top sellers but Etsy just treats everyone like shit. And then their CEO wonders why their sales are down... DUH?! Maybe because all your top sellers are living in fear their shops will be shut down at any moment and spending half of their energy building other revenue streams and shops elsewhere?!
I am so sorry to hear that. You are a generous man who shares from your heart all your hard fought wisdom. Blessings to you as you embark on the next phase of your journey.
I empathise with you. ETSY closed 2 of my 3 stores down as I was selling craft supplies and getting them from CJ Drop Shipping. I appealed many times. I was destroyed as this was my full time income. But they wouldnt reopen so now starting all over again. I couldnt pay my rent so now looking for a place to live... But I know its just another life hurdle.. I wish you well and 2024 will be great for all of us~
It happened to me a few years back. The shop was doing great but thanks God I never quit my job. I waited a few years and then reopened a new shop with a different IP. It does not matter how meticulously you read their policies, for them we will always do something wrong plus tons of jelous competitoes will also report your listings. Sorry this happened to you.
Condolences, prayers for your mother in law's recovery. Prayers for your Etsy account becoming reinstated. Sorry for all that you are going through. God bless. 🙏
So sorry this happened to you and if Ai is the future, this may be just the start of BOts taking over with zero compassion. I hope your daughter and MIL are feeling better. Etsy is going downhill with this new CEO from eBay. Terrible policies are coming out like 'make me an offer.' Etsy is mostly handmade things, nicer things than eaby which are mostly Asian import and used items. Many sellers on Etsy are already underpriced. This offer thing is just opening Pandora's box for Etsy buyers to think they can haggle down to us being in debt. EBay also got like that with suspending people really fast under that CEO because of one item even if a person was a star seller for many years. I was suspended from selling on eBay when something didn't sell for a year, a whole year. I put a reserve on it on an auction, and they wanted their whole commission money whether it sold or not. We were moving and I ended up donating the item and converted the listing to something else that I did have left to sell. Banned. More of Ebay is coming to Etsy and the chats are proof that this is not good for Etsy.
So sorry to hear this! You bring in over a 100k per month and they shut you down for $7!!! Unbelievable, hopefully you have your own website too. They should have sent you an email saying you have a balance. And they should have billed you 2 years ago smh. I have a 6 figure shop but I have had it on vacation mode since September and I don’t think I will reopen it.
Yeah, it’s crazy, well we haven’t been doing $100K recently due ecomy lately is been more like $30k. But I still think you should sell on Etsy, hopefully this encourages Etsy to get better, not for sellers to be discouraged.
I see your shop is back up, (I believe) which is so awesome. Please let us know how this was resolved. This also happened to me the Wednesday after Cyber Monday. It is truly heartbreaking, unjust, and inhumane. I'm still reeling with anger, sadness, and hopelessness. When will enough be enough from Etsy? They absolutely need a human being to help their top sellers who make Etsy what it is.
Vlad, this sounds awful. I can relate to this on many levels, my grandmother just passed away after spending 6 months in bed due to stroke. I also have a child with special needs and my shop was shut down because of Putin's war. May God bless you and your family, I hope your shop gets recovered soon!
This seems that this is happening to a lot of people. All because of Ai. It stinks. This is why I don't do Etsy. There seems to always to be something going wrong. And it's getting worse all over. I hope your mother in law feels better soon. It's very hard to deal with your body not working right. Give her a hug for me. Thanks sugar.
aww thank you for the love! i will definitely give her your hug:) But ya, as all the companies are transitioning a lot of their processes to AI, I think it's really important for Etsy to keep a close watch. and we must communicate with them as much as possible.
Etsy needs to take a new approach. Just disable the listing that violates and not shut down the entire account. People make mistakes and everything seems to be trademarked these days, which is ridiculous. Words should not be trademarked. There needs to be more content creators arguing for our rights to use the words we want to. Nobody should own words. We need to petition our lawmakers to change this law, it's infringing on everyone else's rights favoring these large companies over the public. I am starting up an Etsy shop because that's where my customers will be searching for my products. Seeing all these videos of people having accounts shut down really is worrisome. I hope Etsy makes changes to improve their AI so that it's not shutting down whole sites for very minor things.
This happened to me TWICE and it took a week to get my shop back plus it took 2 mths to get back up to 25+ orders a day. Refunds, bad reviews and etc UGH what a headache, especially in DECEMBER????
I understand your problem with your daughter perfectly. My mom also has the same illness. Personally, I used to be (I am not anymore) a First Aider at my workplace, and I had a case of a person with epilepsy. In a very short time from taking care of the "client" (it sounds harsh), to the arrival of the emergency medical services, this person had 5 seizures. It happened very quickly.
I just ran into your TH-cam Channel, your like 2nd person who got the account suspended on Etsy from same Bull 🤬. It’s sad to see this happen to a great person like you. Your highs and lows are challenging in your personal life but they can be over come them. STAY Strong like Vegas does. It’s time for change; Yes open up your on Shopify acct (make it your own shop), Yes open A Podcast (especially things that go wrong especially an Etsy stores and other topics related).. You have a big platform to promote, marketing and operate. Yes, Family is always #1 but with the support you have, you’ll make it.
Prayers for your daughter and mother in law, and you and your wife. Etsy took down my listings because another seller claimed copyright infringement because i was selling a product cheaper than they were. Uggg. Hoping things will get better for you soon!
My shop was just closed to a hacker essentially money laundering on an old account. I lost thousands in revenue over a 5 day period. I had a full out panic attack. I hope you take this time to rest and care for your mental health. Things will resolve.
I’ve been suspended from Etsy too. Some digital files were sold that covered my fee plus Etsy’s fee and I still can’t get unsuspended. I discovered today that I can’t even buy anything from a shop on Etsy! I feel your frustration.
i used to do $30k per day selling on Facebook and instagrams ads manager. Got banned for no reason, I tried everything for years to fix it and lost everything. Its a part of your story, you will rise to the top again!
I'm so sorry this has happened to you. Thank goodness you have other outlets set up. Glad you shared this with us. I hope things change for the better for you and your family soon.
I’m so sorry to hear that happen to you. I hear an off a lot of that happening and it is definitely deterring me from opening the new shop. I don’t like the way they treat people shutting them down like that. That is so unfair. Good luck. I hope everything works out OK.
yeah man same thing happened to me Sales was awesome to where i can barely keep up. Then one day i come home and logged in. I saw the red banner across my screen saying i been deactivated. I reached out to customer service, and tried to appeal. But no luck. But now i have my own website. It kinda sucks because you lose majority of your customers.
Sending positive vibes your way for a quick reinstatement of your accounts 🙏🏻 and also for the health of your loved ones ❤ blessings during the holidays and always 🌈🎄❄️
Omg 😮 I can’t believe they have done this to you. I’m gobsmacked. 😢 I too am an Etsy seller and they locked my shop in early September and it destroyed all my ranking and I’m still trying to recover from it. I hope you can recover from this. Sending you all the positive juju I can muster.
Ahh Im so sorry to hear this for you!! I hope this gets resolved fo ryou soon! I just started mine and ive been suspended for no reason. Looks like a common thing.
I spent months looking to start an etsy store (artwork). I spent a long time learning , reading, checked tuorials, vids etc just so I thought I knew what I was doing and all kosher. I probably spennt a couple hours a day for a couple months before setting up my new store. After a good number of sales and an exciting first month (and enjoyable), unexpectedly they suspended my a/c Fees had been paid so it wasn't that. Fine I I thought as I'd read they do this with a LOT of new stores. About 10 days later etsy replied saying it was a permanent ban and case closed. I have an ebay biz and also on amazon fba and do my due diligence. To say I was angry is an understatement. I will not start a new store nor will I buy anything off there out of principle. I'll continue with ebay and amazon but sickens me to see this happen, esp since it is livelihood and hours of your day wasted with no reasoning as to why the initially suspended my a/c and then it being permanent. Hope you get yours back and continue trading. All the best.
This sucks.. This was done to me - they claimed my items wasn't handmade. I had to take several pictures of my workspace, invoices, I'm covered in glitter during the height of the holiday season. You must learn to own your customers. Gather an email list. I'm sorry this happened to you. ETSY gave him back his store. Everyone is losing. The customer, the store owner, ETSY...Over $7
I'm so sorry this happened to you. You hear it all the time about new shops with their first sale getting suspended, and now it seems it's happening to a lot of established sellers. It's like Etsy only wants the IP infringers selling stuff.
I'm a total newbie, not even started, but I would suggest diversification so that Etsy is only one of your platforms. Why not have many platforms and many shops of different types? In other words, don't put all your eggs in one basket.
![SAFEPLANET - ดาวเคราะห์ [ THE PLANET ]](http://i.ytimg.com/vi/4X1XL3I_k3c/mqdefault.jpg)
Well, Etsy just announced they are laying off 11% of its staff, so doesn’t look like we’ll have human eyes looking at many cases any time soon! Sorry to read about what happened in your case, it’s a reminder that we need to stay on top of things. How frustrating for you
Waw that’s crazy ya if you are getting rid of humans in a company where the motto is keep calm or human, let’s begin with keeping humans
Seems alot like Silhouette America not having any customer support phone number anymore. Any issues you have they don’t respond with humans in chat or you get no response in email from human as of yet I haven’t..
Have you considered your own website with a shop? Would stop anyone else taking away your income
It’s A.I. artificial intelligence yep robots 🤖 taking over more and more. And it was really good point about having humans looking at things people should be the ones to have last check!
I hope you get this, my epilepsy was cured by taking CBD oil daily. No seizures at all for 4 years plus. Maybe try that, if you haven't already. Glad to see ur shop is up and running again.
Etsy is too risky now to rely on.
Any 3rd part really
Agreed! Etsy is awful.
What is a good alternative?
@@MrXlee1967there are none. Best thing to do is find what you want and if they have their own website just buy direct.
What else is out there to sell on ..I’m new I sell custom license plates.. is there anything else I can sell on ?
There needs to be a class action suit against Etsy for doing this to sellers. They’re bullying people and attacking the lively hood of people and their families. The answers to these account suspensions and closing are templates thye write to everyone, in other words, they do not provide a reason or explanation of why they’re suspending or closing your account. They take all your money invested in the shop before they close it, they do not compensate you for your time and investment, basically it’s legalized robbery.
Absolutely. I’ll never use Etsy.
This is just one example of thousands! I know handmade sellers who sent 50+ orders costing them thousands, Etsy randomly banned them and refunded all their items. My friend went into bankruptcy because of this, he emailed Etsy 10 times and no one responded ever. Permanently banned and all his money stolen!
We could file a case all together, this really has to stop. On top of this they write all of your customers that you went out if Business, then they reimburse everbody who files a case and you cannot do anything but are asked to pay for it. Also 180 days to get paid the frozen money is for sure illegal too, there us no reason to keep the money that you need to pay your expenses for 6 months
They literally stole my money. They suspended my shop after my first sale and never gave my money back. No reason for suspension. No opportunity for clarification. I hope justice is going to be served one day on ETSY for mistreating many of us this way.
@@LolaAngola-s4v exactly. Good idea.
My grandfather always said "never plant on someone else's land"
#facts
Well a lot of us don’t make enough to have our own land.
Then yo granny a fool !!! We need each other to survive
Etsy seems to be going the same way as EBay, treating the sellers as if they were doing them a favor and mistreating and bullying them in the process.
Not surprising as their CEO Josh Silverman used to be the CEO of EBay 🤷♀️
Etsy threatens sellers with account suspension and closure every chance they get. It's ridiculous.
That's not new. When Dickerson was put in charge, he let in resellers and bad mouthed anyone that dared speak up against them.
Even ebay has a customer service phone number. Etsy is even worse than ebay
@amystreasuresdesign yep, it's been downhill since Rob the founder sold it
Unbelievable that this happened. Etsy should be ashamed of treating sellers this way. Closing all shops is out of proportion.
Besides this, health is the most important thing in life, hopefully things are moving in the right direction.
I'm sure you'll come out stronger and laugh about it later, but right now it's terrible.
I wish you a lot of strength from Holland and hope to see you again soon with all your good and
educational advice.
Love from Holland,
Bo
thank you for the kind words
There's a guy named Chadwick Eisen on youtube that said he had a permanent ban on Etsy and uploaded a video just 4 days ago stating that he contacted the BBB and filed a complaint with them because Etsy was not returning any of his messages and now his account is reinstated. Maybe file a complaint with BBB so Etsy has to respond to them about your account.. worked for Chadwick. I hope you get your account back soon!
I have tried, it didn't work
I tried too, it didn't work.
What is BBB?
@@tomarbloem586Better Business Burea (usa organization where you leave ratings about businesses or report them) very official
@@tomarbloem586 Better Business Bureau.
I have heard so many horror stories like this about Etsy. It doesn't make sense! Why would they close a store this size down and not help him right away or give a warning? They are losing business as well!
THIS is why you don't put your entire business or income under the authority of any other entity, like Etsy, Amazon, Facebook, or whatever. YOU have no control and they are too big to resolve any issue quickly, if they ever do. My wife had a successful TH-cam channel and had her account cancelled due to false copyright claims. Fortunately, we did not rely on it for income. My wife sued the false claimant and won her case, but her channel was never recoverable along with all her subscribers. Don't put your future in the hands of companies that can wipe you out anytime, for any reason. Unlike employment at a company, you have ZERO rights on these services.
Crazy how etsy will let staff off to save money but at the same time they will suspend people for £7 and lose out on all them sale fees. That company needs some real management.
My exact thoughts. Etsy and the seller lost far more than $7 because of this bizarre suspension.
My Etsy account is active and contains 10 digital products. If anyone wants to buy my account, please contact me
I just sold all my ETSY stocks today. Investing in this ridiculous joke is the worst decision I've ever made. I hope you recover, stay away from this disgusting company. They banned my artist account too. I feel your pain
Yes the stock is down over 70% in 3 years, that's horrendous.
@@bdml77 company is horrendous
Unbelievable, I wish there was an ability for a class action suit against platforms like Etsy and even Amazon. They close accounts yet need to explain why, this is a real business that supports your family. It's also why I'm nervous about selling with Etsy, put in all that work and they ruin your life. Good luck with your mother-in-law and your daughter, they, of course, are far more important.
Surprisingly, Amazon does a better job with this; they will actually call you if there is an issue with your health. and will only suspend you if you fail to comply with their standards.
Include eBay on that list
Etsy hurt themselves by closing your shop, too. You'd think they'd want to be able to find the problem, quickly.
Sorry to hear this to yet another etsy seller. Why dont people who have sales like yourself just sell through your own website? You have the customers. Etsy has gotten so big that they dont seem to care, about the impact that suspending someone's shop, does to them personally. I remembered when they first started for the handmade community and now its all about them and they dont seem to care about their vendors. I have heard bad stories after bad stories with this platform. I hope someone comes along and creates a platform that is not so complicated for sellers. They seem to nickel and dime you and when your in trouble, bots are answering your questions. Unexceptable!!
Just like ebay they have the customer base. But as with anything else nothing is guaranteed.
Your own website does not provide exposure. It is better to just sell on multiple platforms.
You'll never get the exposure on a website that you can on Etsy, Ebay, or Amazon, You just Can't. The other problem is that These sites have so many people selling that they basically can do whatever they want because they have so many people to replace you....
@@kwebber9248 says who? Etsy is just a website that put money into marketing to attract vendors. I wish more online entrepreneurs weren't so scared to build their own platforms. start small and build. it will take much longer but you will make the rules and keep most of the profits. I sell ebooks all under my own website. all profits minus processing fees to me.
That’s like all the offer up random forever bans. U go from a lot customers to suddenly banned with no warning
Mine was taken down just before Christmas. Over 13 years on there with a ton of sales. I am so disappointed in Etsy. No help at all to fix the problem.
So awful. Etsy ban people for no reason in the blink of an eye! My brother lost his life savings, he's a carpenter and took the chance selling on Etsy. Took a small loan to make some items after he got some orders. Sent out about 30 orders, purchased the materials and made around 70, and then etsy suddenly banned him and took at the money! Awful and it all happened in the blink of an eye. The amount of stress it has cost him is heartbreaking and etsy never responded to him :(
Sue?
Seems to be a criminal website
Wow!
This is heartbreaking. Any progress so far?
Etsy has always been like this, I had my account suspended in 2013 for no reason and I was never able to speak to a human being about it. It’s a shame how they treat their sellers.
So sorry to hear this, Vlad. I can relate 100% because I was also a Star Seller on Etsy when they suddenly suspended my account two weeks ago. I was doing great numbers (4k a day) and all my customers were happy. When I woke up on a Sunday morning and wanted to check my shop, I saw a banner saying the shop was suspended. I then appealed and after a week, it was rejected. I'm still in shock because I still don't know why they suspended the shop or denied my appeal. I also had the feeling that no human actually read it.
Like yourself, I was providing for my family with this shop and I never got to know what caused the suspension. It's really a nightmare.
Please let me know if you find a solution. I keep my fingers crossed for you.
Waw thats crazy! im sorry that happened to you! ya im hoping!
Solution is probably Your own website...👍
You need to sue them!! Need to claim loss of income damages- that’s not right that they just close your shop without telling you why.
@@ypcomchic it’s one of those technical policy things that is true no matter what amount that I failed to pay. But apart from that, I just want to help Etsy build their platform, I know these things happen, and I’m glad that I have a voice to make someone of a difference.
Get a lawyer.
Seem to be hearing this scenario more and more these days and I think its sad. I've been with Etsy for over 10 years and I've seen a lot of changes. It used to be for handmade items only and was a wonderful platform. Now they just sell all sorts of stuff, even mass produced. One thing I've never loved is how hard it is to actually TALK to anyone if there's problems. Wouldn't you think they could just send an email out saying 'hey, you owe us money', instead of treating their sellers like this. Im so sorry this happened to you...I wish you and your family well.
Similar thing happened to me except I haven't violated any of their rules. Simply, I received too many orders over a bank holiday weekend and nobody bothered to ask me if I had staff, what my capacity was (I hired staff and had industrial machinery etc.. They just closed my shop for 2 weeks and their email didn't even explain the reason! I was never late with a single item, all good reviews, no complaints... My shop never recovered. I made 40k in my first 3 months then my shop died. In the UK they didn't have a phone number I could call, and they didn't reply to my email for 4 days.. when someone did, it was an asshole that disregarded whatever I said in my panicky emails... Luckily my business is booming but not on Etsy and I will never sell on Etsy again never ever ever ever...
That's absolutely horrible, and thank you for warning everyone. Causing all that trauma and loss of sales over 7 dollar, what are they thinking? They really should start treating the people who make them money better!
YIKES! I am appauled that they would suspend all of your shops for something from an unassociated shop... Come the hell on, Etsy! Really sorry to hear that it happened, especially when your personal life was ballooning in crisis like that. I'll definitely be keeping my eye on what's to come for you! Merry Christmas xx
thank you! you have a merry Christmas as well.
Appalled*, and i agree with you. Same here.
Hi Vlad, you helped me so much in my Etsy journey. I always checked your shop to see how you're doing to motivate me during days when sales were low. I was shocked to see your account suspended. I've had 1 account suspended before and it was a horrible feeling. Wishing you and your family the best
thank you so much Martin!
So sorry to hear this happened to you, your family and your staff at such a critical time, Vlad. As a former special ed teacher's aide and independent special needs art instructor, I totally sympathize with your caregiving and family health situations compounding unexpectedly. Brilliant podcast concept! And I have an old Etsy situation of my own to resolve, so could probably use a fresh pair of eyes on it. Happy holidays. 💖🎄
That is absolutely a horrible feeling, my shop only gets 30-60 sales the entire week and I would cry myself to sleep for days probably, and I am 44, I don't care, it's an awful sinking feeling. I am really sorry you are dealing with this; I agree, they should have a human look at things like that.
thank you so much, that is still something that you built that when its taken away, its a horrible feeling. even 30 sales a week
What is your shop? I would love to send business your way
@@melaniesmith1313 tagpup
You got 120k sales bro, your rich as hell@@thetalkshop
Dude I feel you! I'm suffering major depressive disorder and PTSD and my ETSY shop is the main reason why I'm moving forward but my ETSY shop got suspended for no reason at all and now I'm back to zero in my mental health
I can't believe you're so calm and understanding of Etsy - my reaction would definitely not be that level-headed!🙂 These suspensions with no explanation are absolutely out of control. Most wouldn't happen if actual humans reviewed the situation. You know, like that improved customer service we're supposed to be getting from the fee increases? 🤔So many horror stories lately. I don't understand why they can't just reach out about the issue and give you, a seller that clearly makes them money, a chance to rectify the problem before escalating to a complete shutdown of your livelihood over SEVEN dollars? At peak season! Yet the the Disney infringers and drop-shippers live on to sell another day. Such utter nonsense. I'm so sorry this happened to you - sending prayers for your family and for a successful resolution to this situation. 🙏
Yeah he is handling it like a champ. 2 of our shop got suspended and when we appealed we just got a message saying they cannot tell us why because it’s internal information and it’s permanent, luckily we still have one other shop. Hopefully he has time to book with us
These are very large companies that can do whatever they want........
@@fidelabebe8707 Ugh I'm so sorry. That's the kick in the gut of it all, not telling you why. Unacceptable! They have a reason, they need to share it.
Yes, after the fee increase I contacted Etsy and of course we have to respond within 24 hours but they say 72 and it was like two weeks and I never got an answer to my issue.
They’re idiots !! That’s why I stopped selling on there
That is crazy! Sorry this happened to you, your family and staff. This happened to me on a much smaller scale when a real Etsy employee use to respond. It was a temporary suspension until the bill was paid and yes for a very small amount of money. I'm surprised you don't have your own Shopify store with that kind of monthly income from Etsy and have a reserve to pay your staff for a few weeks until this is sorted out. Your business sounds like it is successful all year long due to the pet industry. I'd call the media an let them know - I'm sure this would get resolved real fast once Etsy sees the bad press. You may get national attention for this. * and to add I'm sure the investors in a publicly traded company would be very upset to see that kind of profit loss due to your shop being suspended during the busiest time of the year.
I’m so sorry to hear this has happened to you. A similar thing happened to a couple that me and my wife know. They lost their seller status for a few weeks till their shop gets evaluated again. They said they will lose around 20k in the next 30 days. This happened right before Christmas due to a few packages arriving late due to the post office.
Being at the mercy of these big companies just stinks. I’ve sold on eBay before but just small stuff and haven’t in a long time.
Amazon has gone way down hill. Orders are now taking up to a week to actually ship. I now order from companies as much as I can or actual stores even if the price is a little higher. I hope you get things straightened out. Good luck.
So sorry to hear that! Vlad, these challenging times will pass, and you'll emerge stronger. Your dedication and love for your child and your business are clear, and these qualities will guide you through.
aww thank you so much for the encouragement!
Completely agree with you! Closing all your shops, automatically, because of a 7 dolars debt is nonsense from Etsy. Also, I find it outrageous that we need different emails to open different shops. It would be so much better for everyone if it was only one email centralising everything: for Etsy to understand the seller reach, for sellers to have a quick overview of all products and messages, etc. So many things could be better on Etsy and it saddens me that they are rellying on bots and automations to simply close shops withou any warning, without properly pointing whats the issue, without even giving a chance to someone to learn and improve.
I think the suspension or termination of ANY account should be a decision by a human, not just for big accounts. And they should give a warning with the details of the problem so the person can correct it if possible.
I lost my KDP account a little over a year ago and it was a truly horrible process, appealing the decision for 6 months (for the first few months I didn't even know the reason), until I finally gave up.
These large organizations cross the line from cruel and unusual to actually Evil with the way they treat their users sometimes.
I’m a very small seller, so not as impacted as Vlad is obviously, but I have also received “policy violations” and cannot get ANYONE to explain what or why or anything to help me correct and ensure it doesn’t happen again. It makes it impossible to be successful.
@@jaicimurcia9271 it is really frustrating. It's like they assume we are all bad actors and we know what we did when most of us do our best to follow all the rules and then hit out of the blue by something we couldn't have predicted. Sometimes, it's even because they've changed their policy and then penalize people who were following the policy perfectly until it was changed and now the new policy is all the matters. Very very annoying.
Sincerely sorry for ALL that you and your family are going through. I hope that you can get your business flowing again. And my heart goes out to your daughter and mother-in-law.
Really feel for you, we had our Etsy shop suspended then it came back have also had products taken down and put back, it’s horrible that they have that kind of power hope it get sorted for you.
Definitely without a doubt to everyone don’t make Etsy your main source at a drop of hat it can be taken away
How did you get your products put back? Did you fight it or did they just put it back?
@@allyoops4794 As far as I can remember, I sent a message and then after the listing got put back up.
Bro that nuts! I hope you can recover it all. Unfortunately, this is all because of corporate greed, putting their own interests above the customer (you) It is illogical and shortsighted to not have a real representative speaking to you when a large store has a critical issue like this- and instead they dump you like nothing.
These types of companies believe they are infallible, and I hope new competitors take their place that do the right thing. This is a case of stepping over a hundred dollar bill to pick up a nickel - horrendous and stupid short term thinking on their part.
Hay, thank you man! I really appreciate it. ya profit driven decisions can be reackless to others
Thank you so much for sharing this video- I went through my other etsy shops I don't really use and found a small fee outstanding so quickly paid it! So grateful you shared why your shop was suspended. It looks like your shop is back up and running now- I hope so! Keep us updated. All the best :)
Im glad this was helpful! yes, they did open the shop, and I'll definitely make another video either today or tomorrow.
I'm so sorry for EVERYTHING that you're going through, it's truly heartbreaking. I hope that your MIL improves quickly and your daughters are so lucky to have such loving parents. You are absolutely right, that is all that matters 😍I hope everything else can get resolved quickly for you.
aww thank you for the caring words.
@@thetalkshop I think it's back up and running, so that must be a huge relief!! Definitely not ok to have a suspension over $7, but at least it's a step in the right direction. I hope Etsy starts to take notice of these types of videos.
I'm in the process of setting up a shop and now I'm rethinking. Unfortunately, you are not the only person I've heard this from this week alone. I'm so sorry. I hope everything works out, I'm sure it will.
So sorry this has happened to you and your family. I hope this gets resolved ASAP. You don't deserve this.🙏
I just read an article yesterday that Etsy layed off about 225 employees %11 of their staff. I was flabbergasted at first because I've heard so many stories similar to yours that people struggle to talk to a real person about their account. I'm sorry to hear about the struggles your family is going through. As a parent I can only imagine the struggles. While you are working so hard to provide for your family, time will fly by! Don't forget the importance if spending as much time with your kids as you can. They grow all too fast ❤ maybe it's a blessing in disguise, so you can spend closer time with your family.
It happened to me at the beginning of October and I'm still not back. I was doing 5-6K most months and 9K for Nov Dec (Christmas) usually. Down to 2.5-3K for December. So sad and I still don't know why. Feel for you Brother. Devastating 😢. Your chat is disabled when they suspended
In the last year I've seen story after story about etsy shutting sellers down. This past black friday they shut down tons of shops. Then after black friday and cyber Monday they said oops, here's your shop back. After their standing was completely ruined. Smh...just sad. The few that got their shops back had to completely redo them ,everything was gone. And half their products they tried to re-upload wouldn't upload. Just sad. I really hope everything works out for you.
I have a 6 figure Etsy shop and my store got suspended couple days ago. It’s devastating especially for the holiday season 😢 I appealed but still don’t really know the real tigger was for the suspension
Brother man, your a kind man, your words touched me, I need you to know that you can build an email list off your customers from etsy, and then do email marketing to them and sell on a website of your own in addition to etsy so that you don't fully rely on them
I just found you and finished watching this video and I have to say, this is terrible. I'm so sorry you're going through all this plus whatever medical issues going on with your family. And yes, it is worse that it's all happening during the holiday season! This, among other things, is why I never want to open an Etsy shop. After learning about some changes made on the site, it sounded pretty bad on how they're charging creative trying to get themselves out there and hopefully make a living with their business. However, what I don't understand is why are you still on Etsy when you make so much money already. You have enough, and I'm assuming more than enough to have your own website. Why not move to your own so you don't have to worry about anyone else's terms but your own? That way, you don't have to worry about this sort of thing happening again. You also never know if one day, for any and no apparent reason, Etsy could discontinue their business That would definitely hurt so many people, especially you since you rely on it so heavily. I know it's all up to you, and you're not obligated to, but whatever you decide to do in the future, I hope none of this happens again, and ideally anyone else. Sadly, there's no garantee for a platform like Etsy. Good luck, take care, and Happy Holidays.
I am sorry your family is going through all of this. As far as Etsy, sometimes things happen to shift our focus and direction. Best of luck on the podcast and consulting business!
Really sorry to hear all that has happened to you in these recent weeks, Vlad. It is insane that Etsy just lets AI bots make these reckless decisions that can have huge impact on people's lives.
Ya, switching to AI will definitely be clunky, and hopefully, we can communicate with Etsy and work together to fix this.
I had a brain strike in my head i just realized what if you could use AI for the user in etsy to make sure that things like payments or for making sure your up to date on things that AI could help give alerts to the user. that would be game changer.
It's a good idea but it hardly requires AI to do. Warning users about invalid payment methods is a pretty trivial feature that any system should be able to handle on day 1. @@jazzmanny02
That's very sad to hear. My Etsy shop was shut down for 3 days because I updated my banking info. I reached out to Etsy right away. When you get their response, I got mine within 2 days if I remember. I responded right away. The whole back and forth probably took 5 emails. If you take one day or half a day between each email, they may assign new people to help you and it'll take time for them to understand what's going on. Which stall the time for when they could return your shop. It took 1 hours for everything to return back to normal once they decided to return my shop. Don't freak out if your seller dashboard isn't available to you right away. Some items in your draft may also be published so you want to check that
Wow. You’re way calmer than I would be. I’d be on here lighting Etsy up with my frustration 😂 But this is so dumb! I see some major flaws in Etsy’s system and I have sooo many questions.
1 - how can you even close a shop when there’s an outstanding balance?
2 - where is the communication from Etsy to remind you to pay said balance?
3 - why on earth did they let it go this long before suspending you?
4 - why NOW? Ugh.
Wow! Just subbed. I came here from another Etsy seller video. I think you were mentioned in her video. This has been a problem for years, and with AI, it's only going to get worse because ultimately, lazy (and/or greedy) humans will blame it on 'HAL' lol. Best of luck! I was also thinking about setting up an Etsy shop but the heck with it. Especially if they've been holding up to 75% of sellers funds also!? No way!
Imagine being you're own boss, owning your own business and still getting fired.
Hopefully you didn't have all your business in the hands of etsy. I personally use etsy as a marketing avenue. Learned long ago that you simply can not depend on a 3rd party host like etsy. Situations like this.
Stay strong and hope you get thru this!
We had a similar problem in USA and they suspended all our accounts in USA and the Uk, the Uk business was a totally different legal entity but they still wouldn’t open the stores back up. They need more personal support for sellers, we live by the income and it ends overnight. I’m sure you will grow sales more, when you overcome the problem.
I'm sorry that you had to go through so much at the same time, the sun will come out again and you'll be stronger than ever. Blessings to you and your family, wishing a fast recovery. Merry Christmas 🎄
thank you for these words, have a Merry Christmas as well
I saw you on upflip and was immediately admirable of your energy, work ethic and business mindset. It encouraged me to start my own business. I planned to expand onto Etsy next year but wow this saddens me to see your business shut down in peak of Q4. It’s right before Christmas and they’ve suspended your account for a measly $7?! That’s horrific! Etsy needs to get a grip! I’m sending prayers to your family you all are going through so much. I hope your mother in law and little girl are recovering 🤗
Aww thank you! And you should start a Etsy shop, I think this is a problem that needs to be addressed, and unfortunately, this is not always native to Etsy the only. And thank you so much for the prayers!
How does Etsy expect to get more sellers after this? If I was a beginner, I'd seriously reconsider having anything to deal with Etsy after hearing what happened to you. I hope everything gets resolved soon!
You are absolutely right. I’m frightened about opening mine. I rather open an independent shop and use social media to bring costumers. I really just don’t know where to start.
I'm a new seller and made a sale on day one of opening my shop. Etsy wouldn't allow me to receive the funds, and their customer service is awful. They are so rude and disrespectful. I'm not moving forward with Etsy and taking my business to Shopify.
It's easy when people see 60K a month, they will take the chance.
Just happened the same with me. I'm not a top seller - quite the opposite - I am a begginer on PoD. But I have worked REALLY hard for 3 weeks and then I have uploadd a St patricks shirt with the word "BEER" and boom. I got suspended. I appealde but it was denied again! I'm still in shock. The messages are unbelievable they just write "this is final" like there's only them in this business model.
I am so sorry that you have had to experience such inhumane treatment from Etsy during your personal challenges. If I have an Etsy store in the future, I will be heavily diversifying because they are risky business.
I quit selling on Etsy for 6 months now. Etsy is not reliable. Forget Etsy.
I'm so sorry this happened :( It's unbelievable that Etsy does not treat its top sellers better. How come other big companies appreciate their top sellers and have special perks for their top sellers but Etsy just treats everyone like shit. And then their CEO wonders why their sales are down... DUH?! Maybe because all your top sellers are living in fear their shops will be shut down at any moment and spending half of their energy building other revenue streams and shops elsewhere?!
I am so sorry to hear that. You are a generous man who shares from your heart all your hard fought wisdom. Blessings to you as you embark on the next phase of your journey.
I empathise with you. ETSY closed 2 of my 3 stores down as I was selling craft supplies and getting them from CJ Drop Shipping. I appealed many times. I was destroyed as this was my full time income. But they wouldnt reopen so now starting all over again. I couldnt pay my rent so now looking for a place to live... But I know its just another life hurdle.. I wish you well and 2024 will be great for all of us~
❤
It happened to me a few years back. The shop was doing great but thanks God I never quit my job. I waited a few years and then reopened a new shop with a different IP. It does not matter how meticulously you read their policies, for them we will always do something wrong plus tons of jelous competitoes will also report your listings. Sorry this happened to you.
He had an outstanding balance on an old account triggering a suspension on his account until balance was paid...
Reason #1,501 why Etsy sucks and you NEED your own store OFF Etsy.
Condolences, prayers for your mother in law's recovery. Prayers for your Etsy account becoming reinstated. Sorry for all that you are going through. God bless. 🙏
thank you so much!
So sorry this happened to you and if Ai is the future, this may be just the start of BOts taking over with zero compassion. I hope your daughter and MIL are feeling better. Etsy is going downhill with this new CEO from eBay. Terrible policies are coming out like 'make me an offer.' Etsy is mostly handmade things, nicer things than eaby which are mostly Asian import and used items. Many sellers on Etsy are already underpriced. This offer thing is just opening Pandora's box for Etsy buyers to think they can haggle down to us being in debt. EBay also got like that with suspending people really fast under that CEO because of one item even if a person was a star seller for many years. I was suspended from selling on eBay when something didn't sell for a year, a whole year. I put a reserve on it on an auction, and they wanted their whole commission money whether it sold or not. We were moving and I ended up donating the item and converted the listing to something else that I did have left to sell. Banned. More of Ebay is coming to Etsy and the chats are proof that this is not good for Etsy.
So sorry to hear this! You bring in over a 100k per month and they shut you down for $7!!! Unbelievable, hopefully you have your own website too. They should have sent you an email saying you have a balance. And they should have billed you 2 years ago smh.
I have a 6 figure shop but I have had it on vacation mode since September and I don’t think I will reopen it.
Yeah, it’s crazy, well we haven’t been doing $100K recently due ecomy lately is been more like $30k. But I still think you should sell on Etsy, hopefully this encourages Etsy to get better, not for sellers to be discouraged.
I am so happy to see your shop is back up Vlad! ❤️ I hope life quits throwing you curveballs now 🙏
I see your shop is back up, (I believe) which is so awesome. Please let us know how this was resolved. This also happened to me the Wednesday after Cyber Monday. It is truly heartbreaking, unjust, and inhumane. I'm still reeling with anger, sadness, and hopelessness. When will enough be enough from Etsy? They absolutely need a human being to help their top sellers who make Etsy what it is.
ya, it suckes the wind out of your sails. ya they just opened, ill make an update video soon
@@thetalkshopplease please ..... Don't put all your eggs in the Etsy basket 😢get mailing list and be independent too
Vlad, this sounds awful. I can relate to this on many levels, my grandmother just passed away after spending 6 months in bed due to stroke. I also have a child with special needs and my shop was shut down because of Putin's war. May God bless you and your family, I hope your shop gets recovered soon!
This seems that this is happening to a lot of people. All because of Ai. It stinks. This is why I don't do Etsy. There seems to always to be something going wrong. And it's getting worse all over. I hope your mother in law feels better soon. It's very hard to deal with your body not working right. Give her a hug for me. Thanks sugar.
aww thank you for the love! i will definitely give her your hug:) But ya, as all the companies are transitioning a lot of their processes to AI, I think it's really important for Etsy to keep a close watch. and we must communicate with them as much as possible.
Etsy needs to take a new approach. Just disable the listing that violates and not shut down the entire account. People make mistakes and everything seems to be trademarked these days, which is ridiculous. Words should not be trademarked. There needs to be more content creators arguing for our rights to use the words we want to. Nobody should own words. We need to petition our lawmakers to change this law, it's infringing on everyone else's rights favoring these large companies over the public. I am starting up an Etsy shop because that's where my customers will be searching for my products. Seeing all these videos of people having accounts shut down really is worrisome. I hope Etsy makes changes to improve their AI so that it's not shutting down whole sites for very minor things.
This happened to me TWICE and it took a week to get my shop back plus it took 2 mths to get back up to 25+ orders a day. Refunds, bad reviews and etc UGH what a headache, especially in DECEMBER????
Ya its a nightmare
I understand your problem with your daughter perfectly. My mom also has the same illness. Personally, I used to be (I am not anymore) a First Aider at my workplace, and I had a case of a person with epilepsy. In a very short time from taking care of the "client" (it sounds harsh), to the arrival of the emergency medical services, this person had 5 seizures. It happened very quickly.
Sending you and your family lots of healing energy ❤ and I hope you get onto the platform soon …
aww thank you so much!
I just ran into your TH-cam Channel, your like 2nd person who got the account suspended on Etsy from same Bull 🤬. It’s sad to see this happen to a great person like you. Your highs and lows are challenging in your personal life but they can be over come them. STAY Strong like Vegas does. It’s time for change; Yes open up your on Shopify acct (make it your own shop), Yes open A Podcast (especially things that go wrong especially an Etsy stores and other topics related).. You have a big platform to promote, marketing and operate. Yes, Family is always #1 but with the support you have, you’ll make it.
Prayers for your daughter and mother in law, and you and your wife. Etsy took down my listings because another seller claimed copyright infringement because i was selling a product cheaper than they were. Uggg. Hoping things will get better for you soon!
My shop was just closed to a hacker essentially money laundering on an old account. I lost thousands in revenue over a 5 day period. I had a full out panic attack. I hope you take this time to rest and care for your mental health. Things will resolve.
Interesting because I'm reading that one of the pros with having an Etsy store is the security. Yet it seems accounts for get hacked!
I have been your follower since you first started your channel. Can’t wait for your amazon handmade!! You motivate us a lot. Please don’t stop
My shop has been suspended for over a month now. No Etsy support & appeals go nowhere. Frustrating!!
I’ve been suspended from Etsy too. Some digital files were sold that covered my fee plus Etsy’s fee and I still can’t get unsuspended. I discovered today that I can’t even buy anything from a shop on Etsy! I feel your frustration.
Oh this sucks to hear. I feel so bad for you. I hope you recover well and fast from this.
i used to do $30k per day selling on Facebook and instagrams ads manager. Got banned for no reason, I tried everything for years to fix it and lost everything. Its a part of your story, you will rise to the top again!
I'm so sorry this has happened to you. Thank goodness you have other outlets set up. Glad you shared this with us. I hope things change for the better for you and your family soon.
I’m so sorry to hear that happen to you. I hear an off a lot of that happening and it is definitely deterring me from opening the new shop. I don’t like the way they treat people shutting them down like that. That is so unfair. Good luck. I hope everything works out OK.
yeah man same thing happened to me Sales was awesome to where i can barely keep up. Then one day i come home and logged in. I saw the red banner across my screen saying i been deactivated. I reached out to customer service, and tried to appeal. But no luck. But now i have my own website. It kinda sucks because you lose majority of your customers.
Sending positive vibes your way for a quick reinstatement of your accounts 🙏🏻 and also for the health of your loved ones ❤ blessings during the holidays and always 🌈🎄❄️
My brother suffers from seizures as well. I would recommend looking at the keto/carnivore diet - the diet has reduced the seizures by 80-90 %
This is my first time seeing your page but I want you to know you are not alone. So many of us are struggling despite doing “all the right things”.
I was planing on starting in Etsy but I’ve heard they suspend stores just for starting. So I’m probably not going to start a store anymore.
Omg 😮 I can’t believe they have done this to you. I’m gobsmacked. 😢 I too am an Etsy seller and they locked my shop in early September and it destroyed all my ranking and I’m still trying to recover from it. I hope you can recover from this. Sending you all the positive juju I can muster.
Ahh Im so sorry to hear this for you!! I hope this gets resolved fo ryou soon! I just started mine and ive been suspended for no reason. Looks like a common thing.
Any business chat- When it's too polite & professional sounding - Dead giveaway it's AI & NOT a customer service rep🙇♀️
I spent months looking to start an etsy store (artwork). I spent a long time learning , reading, checked tuorials, vids etc just so I thought I knew what I was doing and all kosher. I probably spennt a couple hours a day for a couple months before setting up my new store. After a good number of sales and an exciting first month (and enjoyable), unexpectedly they suspended my a/c Fees had been paid so it wasn't that. Fine I I thought as I'd read they do this with a LOT of new stores. About 10 days later etsy replied saying it was a permanent ban and case closed. I have an ebay biz and also on amazon fba and do my due diligence. To say I was angry is an understatement. I will not start a new store nor will I buy anything off there out of principle. I'll continue with ebay and amazon but sickens me to see this happen, esp since it is livelihood and hours of your day wasted with no reasoning as to why the initially suspended my a/c and then it being permanent. Hope you get yours back and continue trading. All the best.
This sucks.. This was done to me - they claimed my items wasn't handmade. I had to take several pictures of my workspace, invoices, I'm covered in glitter during the height of the holiday season. You must learn to own your customers. Gather an email list. I'm sorry this happened to you. ETSY gave him back his store. Everyone is losing. The customer, the store owner, ETSY...Over $7
i know its crazy. ya, im definitely re-strategizing my overall plan.
I'm so sorry this happened to you. You hear it all the time about new shops with their first sale getting suspended, and now it seems it's happening to a lot of established sellers. It's like Etsy only wants the IP infringers selling stuff.
One of my listings was deactivated by Etsy but many other sellers are selling the same product
Etsy is completely unfair
Sorry to hear about your family troubles. Thank you for sharing!
I'm a total newbie, not even started, but I would suggest diversification so that Etsy is only one of your platforms. Why not have many platforms and many shops of different types? In other words, don't put all your eggs in one basket.
Yes you are right
That's my one thing I dislike about Etsy.....it seems impossible to actually talk to a person to get help with anything.