I bought 8 Edge boxes back in Spring of 2020. Before I could get out to fish, they shut down all the boat ramps around here like they did everywhere. Once I finally got out, I notice the boxes leaked on my first trip with them. I came home and ran them under running water in my sink and found that all 8 boxes leaked from the hinge side of the box, badly. I called Plano and they told me they never claimed the boxes to be waterproof (as it STILL states on their website) and that I was outside the 30 day warranty period. They wouldn't do a thing for me. They got a few hundred dollars out of me and had all my business prior to that, but Plano will never see another one of my hard-earned dollars. I've got zero respect for a company that won't stand behind their product.
That isn’t good customer service at all. Thank you for sharing your experiences with these boxes I like to hear them all whether they are good or bad. Thanks for watching!
The 3600 Jig box also smashes a bend into fiber weed guards. I still use it, but only because it's the least bad jig storage option among all the bad jig storage options. They should make them a little deeper, and also to fix the jig fallout issue, instead of having it be made fully from hard plastic with the heavily tapered groove, instead have it be more straight walled and have the jig holders be a plastic core but with both sides of the groove being a thick flap of silicone that will conform around the jig to hold it in place.
I bought 8 Edge boxes back in Spring of 2020. Before I could get out to fish, they shut down all the boat ramps around here like they did everywhere. Once I finally got out, I notice the boxes leaked on my first trip with them. I came home and ran them under running water in my sink and found that all 8 boxes leaked from the hinge side of the box, badly. I called Plano and they told me they never claimed the boxes to be waterproof (as it STILL states on their website) and that I was outside the 30 day warranty period. They wouldn't do a thing for me. They got a few hundred dollars out of me and had all my business prior to that, but Plano will never see another one of my hard-earned dollars. I've got zero respect for a company that won't stand behind their product.
That isn’t good customer service at all. Thank you for sharing your experiences with these boxes I like to hear them all whether they are good or bad. Thanks for watching!
Ive never ever ever found a waterproof tackle tray in any market. No matter how waterproof they say they are. No such thing.
@@kizzjd9578 luckily mine are in the compartment in the boat so mine stay pretty dry.
The 3600 Jig box also smashes a bend into fiber weed guards. I still use it, but only because it's the least bad jig storage option among all the bad jig storage options. They should make them a little deeper, and also to fix the jig fallout issue, instead of having it be made fully from hard plastic with the heavily tapered groove, instead have it be more straight walled and have the jig holders be a plastic core but with both sides of the groove being a thick flap of silicone that will conform around the jig to hold it in place.
I agree I would love to see them redesign the jig box. Maybe one day they will
Put a couple rubber bands between the pegs at least they wont be flying around the box that way for the jig box@@joshandhuntersadventures5046
Maybe put a rubber band from end to end over the jigs. I have 3 of them and always keep them flat. I just store in mine and don't bring them anywhere.
I may try that and see how that works
Kind of a goofy idea but those boxes are expensive and we gotta be able to use them!!
@@jesseraymaker9214 I agree and they have to know there is a issue with the jig box.
would be nice if they make a deeper 3700 type box
They have the deep one that I showed that holds my Keitech swimbaits. But I do not think they make a 3700 deep in the Edge boxes.
@@joshandhuntersadventures5046 yeah saw the swimbait one - little too deep
@@mdbassin6267 I understand 👍