We appreciate this feedback! We will continue working with Google and our product teams to make these automated reviews more accessible for newer customers.
Thanks for checking in on this. Currently, the "Get More Google Reviews" feature automatically targets customers that have visited your business 3 times or more, as well as customers who have already left a review in the past. You can still use Square's email and text Marketing to get in touch with specific customers who don't fall under these audiences.
So i'm having an issue where instead of "Get Started" when you're already on the Google Reviews tab. It says "Learn More". Can't seem to find a way to connect. If anyone has any advice. Thanks!
Square, you should allow us to send this to customers after one purchase. We should be able to tailor the automation
We appreciate this feedback! We will continue working with Google and our product teams to make these automated reviews more accessible for newer customers.
Square: any updates on this? I would like to be able to send the review request after one purchase as well.
Thanks for checking in on this. Currently, the "Get More Google Reviews" feature automatically targets customers that have visited your business 3 times or more, as well as customers who have already left a review in the past. You can still use Square's email and text Marketing to get in touch with specific customers who don't fall under these audiences.
I’m not able to do automations if I’m in Canada?
You can check out how to use automated campaigns here: squ.re/3YESY8F
So i'm having an issue where instead of "Get Started" when you're already on the Google Reviews tab. It says "Learn More". Can't seem to find a way to connect. If anyone has any advice. Thanks!
We want to take a further look into this for you. When you have a moment please contact support at 1-855-700-6000, squ.re/contactsqsupport. Thank you!
Is this a free feature?
Yes, this feature is free!