Hi Froylan, thanks for contacting HP Global Social Media Support! I understand that you need to know about removing and replacing parts of your notebook. I will do my best to assist you. Please refer the service manual as it may help you: bit.ly/3Y8fgN2 Binu_HP Social Media Tech Support
Hi Roberto, thanks for contacting HP Global Social Media Support! I understand that you need to purchase the DC-in Connector. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx And order it via the HP Parts store: bit.ly/3nKMYrs Binu - Social Media Tech Support
Hi, I have been stuck on a preparing automatic repair thing, apparently when I tried fixing it with the f9 key I had no driver connected to my system when I tried fully wiping everything. This happened randomly one day and nothing else, I don’t know what to do!
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! Could you tell me what screen is your system stuck at? Are you getting any error message or code on the screen? May I know the product you are using? Let me know! Akhil_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether you can keep your notebook plugged in all the time. I will do my best to assist you. You can keep it running all the time. Adapter get hot only when it charges the battery otherwise if battery is fully charged then it won’t get hot. Learn how to get the most service and life from your HP notebook battery by following these industry-wide suggested best practices as mentioned here: bit.ly/2I8mw5z Binu - Social Media Tech Support
Hp pls help im using my laptop for 2months then my laptop suddenly changed to a purple screen i got scared so i turned it off when i turned it on it doesn't turn or it has black screen
+astrid X thanks for reaching out! I understand that you are experiencing a black screen issue on your notebook. I'll do my best to assist you. Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed Let us know how it goes.
Is this repair the same for the 15-ey0xxx?
Hi Froylan, thanks for contacting HP Global Social Media Support!
I understand that you need to know about removing and replacing parts of your notebook.
I will do my best to assist you.
Please refer the service manual as it may help you: bit.ly/3Y8fgN2
Binu_HP Social Media Tech Support
Hello, I need to replace the DC-in Connector. Where can I find the part?
Hi Roberto, thanks for contacting HP Global Social Media Support!
I understand that you need to purchase the DC-in Connector.
I will do my best to assist you.
Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx
And order it via the HP Parts store: bit.ly/3nKMYrs
Binu - Social Media Tech Support
Hi, I have been stuck on a preparing automatic repair thing, apparently when I tried fixing it with the f9 key I had no driver connected to my system when I tried fully wiping everything. This happened randomly one day and nothing else, I don’t know what to do!
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
Could you tell me what screen is your system stuck at? Are you getting any error message or code on the screen?
May I know the product you are using?
Let me know!
Akhil_HP Social Media Tech Support
what stylus works best with this computer? I'm trying to draw on it, so the stylus has to have pressure sensitivity as well.
+_.hybrids._ You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
is it ok to keep my envy x360 plugged in the whole day even if it's fully charged?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know whether you can keep your notebook plugged in all the time.
I will do my best to assist you.
You can keep it running all the time. Adapter get hot only when it charges the battery otherwise if battery is fully charged then it won’t get hot. Learn how to get the most service and life from your HP notebook battery by following these industry-wide suggested best practices as mentioned here: bit.ly/2I8mw5z
Binu - Social Media Tech Support
Hp pls help im using my laptop for 2months then my laptop suddenly changed to a purple screen i got scared so i turned it off when i turned it on it doesn't turn or it has black screen
+astrid X thanks for reaching out!
I understand that you are experiencing a black screen issue on your notebook.
I'll do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.